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calendar days after they are assessed. If they are not paid within <br /> the ten (10) day period, the CITY may order the termination of this <br /> Agreement. <br /> 34. USE BY CITY OF CONTRACTOR'S EQUIPMENT: <br /> Upon cancellation of this Agreement by either party for any <br /> reason prior to the end of the period specified herein as the term <br /> of this Agreement, the CITY shall have the exclusive right to rent <br /> or lease and operate any or all trucks, trailers, tractors and <br /> other items of equipment used by CONTRACTOR. in the performance of <br /> the work specified in this Agreement. Further, the City shall have <br /> access to the MRF and composting facilities used by the CONTRACTOR <br /> for the processing, recycling and yard waste diversion of solid <br /> waste produced or accumulated within the CITY. The right of the <br /> CITY to enter upon and use facilities and equipment as specified <br /> herein shall extend following the date of cancellation of this <br /> Agreement for a period of ninety (90) consecutive calendar days. <br /> The rental prices to be paid the CONTRACTOR under this section <br /> shall be such to adequately reflect the most current rental prices <br /> prevailing in the County of Orange at the date of termination. <br /> Any moneys due the CONTRACTOR for rental of the equipment <br /> under the provisions of this section may be withheld by the CITY <br /> and used by it for the purpose of paying any outstanding liens or <br /> payments due and unpaid upon the said equipment. <br /> 35. COMPLAINTS: <br /> (a) The CITY shall record all complaints and communications <br /> received by the CITY from persons and businesses being served under <br /> the provisions of this Agreement and all other incidents of failure <br /> to perform in accordance with this Agreement noted by the CITY. <br /> The CONTRACTOR shall be responsible to resolve such complaints <br /> within two (2) business days of receipt thereof. CONTRACTOR shall <br /> likewise record all complaints received by CONTRACTOR in a daily <br /> log which shall include the complaint, the communication, the date, <br /> time, complainant' s name and address if provided, and the nature, <br /> date and manner of resolution of the complaint. A copy of said log <br /> shall be delivered to the Executive Director on a quarterly basis; <br /> however, the Executive Director reserves the right to require the <br /> CONTRACTOR to deliver, or send via telephone facsimile, such <br /> records to the Executive Director within twenty four (24) hours of <br /> receipt thereof. <br /> (b) The failure of the CONTRACTOR to pick up solid waste <br /> which has been set out in the proper manner shall be considered a <br /> missed pick-up, and the CONTRACTOR shall collect the material from <br /> the service recipient within twenty-four (24) hours of the <br /> CONTRACTOR' S receipt of notification of the missed pick-up. If the <br /> CONTRACTOR is notified of a missed pick-up by 9 : 00 a.m. the <br /> following business day, the missed pick-up will be collected that <br /> same day. The CONTRACTOR shall maintain a written record of all <br /> 31 <br />