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June 14, 1984 <br /> Mr. David Ross <br /> Great Western Reclamation <br /> 1800 S. Grand <br /> Santa Ana, CA 92705 <br /> Dear Mr. Ross, <br /> I would like to thank you very much for your consideration <br /> and efforts in relation to my trash collection complaint. <br /> Starting June 11, I was very pleased to see that a change <br /> had been negociated. The trucks have been coming by between <br /> 7:15 and 8:00 this week. That is such a terrific improvement <br /> over 5:30. <br /> You can't imagine what a relief and mood-elevator it is <br /> not to be awakened by the sounds of banging metal and roaring <br /> engines three or more times a week. <br /> I am very pleased to have gotten results after 5 months <br /> of tolerating the disruption or seeking help with the matter. <br /> Thanks again for your help and productive action. I am <br /> sure others in our complex would thank you if they knew who <br /> to call. <br /> Sincerely, <br /> Beverly Merz <br />