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affordable domestic violence services can obtain resources through Human Options' Safe Options for Seniors program. Lastly, Human Options' Community Education program is well -known throughout the community, offering violence prevention education/awareness presentations to community groups and business organizations since 1984. Every year Human Options provides community -based prevention, intervention and treatment services to over 1,400 children/families each year, answers over 4,000 emergency hotline calls, and provides community education programming to over 6,000 students and community members. Human Options is the only domestic violence service provider in the City of Santa Ana. The City of Santa Ana. Founded in 1869, Santa Ana is located in Southern California adjacent to the Santa Ana River, within 10 miles (16 kin) from the California coast. The City is part of the Greater Los Angeles Area which, according to the U.S. Census Bureau, is the second largest metropolitan area in the U.S., with almost eighteen million people. According to the 2000 U.S. Census, of U.S. cities with more than 300,000 people, Santa Ana is the 4th -most densely populated behind New York City, San Francisco, and Chicago, and slightly denser than Boston. Santa Ana is the 5711' most populous in the nation according to a 2014 Census report and the 11th largest in the State. Moreover, Santa Ana is the 2nd largest City within Orange County occupying 27.2 square miles and serving a population of 335,264. Centrally located within Orange County, the City serves as the goverrunental center housing State and Federal Offices, County Administration, County Court functions and the Ronald Reagan Federal Courthouse within its civic center complex. The Santa Ana Police Department (SAPD) is a community-oriented department committed to delivering public safety services to the community with the utmost professionalism and integrity. The Department strives to be a leader in community policing by providing exceptional policing services that embody the spirit of community partnerships by being responsive, efficient and transparent in resolving community concerns to public safety. The organizational values of the Santa Ana Police Department are the foundation from which the policies that govern all aspects of police service delivery are derived. These values serve as a public declaration of the principles, which guide the Department and articulate its commitment to professionalism. Our values act as the guideline for the discretionary use of police powers and are the basis by which all employee actions are evaluated. Our values are reflected in every operational policy and procedure. All members are expected to uphold each value, thereby fulfilling the standards of conduct. The Santa Ana Police Department will reward conduct which best exemplifies our values and sanction behavior which is contrary to these values: • Integrity - We value adherence to the rule of law, to the Constitutions of California and of the United States, and to complete honesty. • Accountability - We value ethical decision making and accepting responsibility for our decisions and actions. • Community Participation - We value working with Santa Ana's diverse coran unvties to ensure the safety and security of our neighborhoods. • Quality Service - We value providing fair, courteous, responsive, and efficient service, equally to all people, which observes each individual's dignity and worth. Memorandum of Understanding Page 2 20A -4