19D - WORKFORCE PLAN 2017-2020 - Laserfiche WebLink

Home Browse Search

employers to access a wide variety of hiring and human resource assistance. In addition to offering business services directly to employers, the local workforce system could also offer professional development to existing human resource professionals. Servides tp Engacieand GorrneCt Employers `Human Resources Professiorral Develuoment Training '. I • Job postings and applicant screening through an online • Identifying talent vs, skill set job matching system . Considering non - traditional applicants • Certified Skills Training that leads to candidate matching • Understanding transferrable occupational skills • Customized hiring events • Knowing what front line managers really need • On- site /special recruiting services • What resources are available for downsizing /force • Employee Retention Program- incumbent worker training reductions to avert lay -offs • Using social media to attract applicants • Free Employment Training online courses for employers 3Cv. Responsiveness to Business Needs DECLARATION: The local workforce system needs to be a comprehensive continuum of services that is responsive to varying needs of small, medium, and large businesses. Similar to employer engagement strategies mentioned in the previous section 3Civ, business services will be refined as: activity tied to results, such as responsive solutions for skill upgrade training, personnel recruitment, on- the -job training, incumbent worker training, transitional work experience, internships and apprenticeship programs. Using the information gleaned from sector focus groups, industry feedback, and local labor market information the local workforce system business services providers will work with individual or small groups of 'like' businesses /industries to create business service plans similar to an individual employment plan created for job seekers. This personalized business service plan will identify service strategies that produce results that are responsive to businesses' needs, STRATEGY: The local workforce system will work to build capacity and train new business service representatives and or partner with intermediaries who understand the paradigm and culture of business from a business perspective and in real time. The system will be aligned to be more proactive rather than reactive. Infrastructure shall be developed to streamline points of contacts, streamline processes, and develop consistent policies and procedures that result in a product/service that Is useful and relevant to businesses whether they be small, medium, or large. The local workforce system shall adopt a Business2Business (B2B) "sales approach" when working with employers: hiring or training business services staff to respond quickly with effective and relevant solutions, and foremost to provide excellent customer service. Taking a consultative B213 sales approach as follows can help create business service plans that are responsive to businesses. Similar to the process of developing an individual employment plan for jobseekers, business services will involve the following activities to create a business service plan that is comprehensive and tailored to specific businesses' needs: • An individualized business service plan • Identifies the businesses' workforce and economic development goals • Involves a coordination of services • Referral /linkage to information, programs, services • Serve as a business consultant • Initial assessment of business, including labor market data • Jointly developed by the business /employer and the workforce system business services representative • Determine combination of services needed to reach goals • Provision of workforce and labor market information • Regular follow -up DECLARATION: In addition to the Network's coordination of workforce programs and economic development, the Orange County Development Board, as designated by the County of Orange Board of Supervisors, serves as the official Orange County Economic Development Strategy (CEDS) Committee for the entire county. CEDS functions (in compliance with federal regulations) for the entire county, and is integral in the coordination of workforce programs and economic development. 19D -69 OC Local Plan