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Exhibit 2 This Time and Materials Services Work Order ('Work Order' or "Order" or 'SWO") is subject to all terms and conditions of the Software Services Agreement (or, if applicable, the Professional Services Agreement) between Infer (US), Inc. ("Infoi") and City of Santa Ana ("Licensee") with an Effective Date of 313/2008 (the "Services Agreement"). All terms of the Services Agreement are incorporated herein by this reference Capitalised terms not defined in this Work Order are defined in the Services Agreement. In the event of a conflict, the terms of this Work Order control over the terms of the Services Agreement. Effective Date of Work Order: date of final signature below Work Order Number: AGRA 2662 Prepared by: Lawrence Clovenstine EMJ2gLNams, Lawson Ad Hoc Consulting rintion of Services to be Provided Infer will provide ad hoc consulting services as requested by Licensee during the period beginning June 1, 2017 through May 31, 2020. This they include both functional and technical assistance. The estimated hours included in this Services Work Order are designed to be utilized by the Licensee on an as requested basis. The specifies of the services to be provided have not been determined, but will be discussed and agreed upon, prior to a resource being engaged. No specific deliverables defined. Any deliverabies, requested/provided would be, mutually agreed Upon i Any requirement(s) not specified in this Order will be addressed using the Project Change Control Process 2 Licensee acknowledges that any delays or changes caused by Licensee Licensees employees, equipment, contractors or vendors may cause an increase in the foes required Linder this Order, including without limitation, delays or changes due to the following: (a) change to or deficiency in the information which Licensee has supplied to Infer; (b) failure by Licensee to perform any of its responsibilities in a timely manner including the supply to Infer of resource, and information; or (c) an unanticipated event that changes the service needs or requirements of Licensee. Changes required to this Order as a result of any of the foregoing events will be handled using the Project Change Control Process. 3, For all services provided at Licensee locations, Licensee will provide office facilities to Infor personnel, This includes, but is not limited to, office space, desks, nolworked computers, secured filing cabinets if required, team meeting rooms, networked printers, photocopier, telephones, stationery, whitoboards, internet and remote VPN connection. Other Project Al&u—nigggirts and Obligations • Licensee will contact the Infer Project Lead assigned to schedule resources as projects are identified. • Infer will not provide services hours in excess of those set forth below without a mutually agreed upon and executed change order to increase the level of effort and estimated services and hours Page 1 of I CLM - 170302 25E-9