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Overview Description of Program <br />Recognizing the importance of indoor and outdoor conservation in managing the ongoing <br />drought and in establishing water efficiency for a sustainable future, the City of Santa Ana, <br />Water Resources Division launched an integrated water conservation campaign entitled <br />"Every Drop Counts: Let's Not Waste It." <br />The goal of the campaign was threefold: (1) to educate Santa Ana residents and businesses <br />about the drought and the importance of water conservation, (2) to inform residents and <br />business about the new water use restrictions mandated by the City to meet its 12% water <br />reduction target, and (3) to urge residents and businesses to do their part to conserve water. <br />The objective was to communicate to Santa Ana residents that saving water is easy and that <br />their participation can make a difference. The message to our audience stressed how simple <br />it is to adopt effective water- saving habits, and that saving every day can easily become way <br />of life. <br />The Water Resources Division used every possible channel for its outreach, ranging from <br />outdoor advertising, street pole banners lining main thoroughfares, and pull -up banners for <br />public areas and events to printed flyers, bill inserts and newsletters to a robust social media <br />campaign. The Water Resources Division even wrapped its community outreach vehicle with <br />"Every Drop Counts" campaign branding and designed special campaign t- shirts and yard <br />signs to pass out to residents at the 100+ community events it attended last year. <br />"Every Drop Counts: Let's Not Waste It" made a significant difference in awareness and <br />residents took the conservation message to heart. The Santa Ana community reduced its <br />water consumption, exceeded its target, and cut water use by 17 %. The City of Santa Ana <br />rated below the state average in residential gallons per capita. And, with the exception of City <br />of Fountain Valley, Santa Ana came in lower than all other water districts nearby. <br />197 " d V <br />