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1 <br />2 <br />3 <br />4 <br />5 <br />6 <br />7 <br />8 <br />9 <br />10 <br />11 <br />12 <br />13 <br />14 <br />15 <br />16 <br />17 <br />18 <br />19 <br />20 <br />21 <br />22 <br />23 <br />24 <br />25 <br />26 <br />27 <br />28 <br />easily see them, in accordance with Subparagraph 8.6 of this Agreement. <br />13.5.3 CONTRACTOR shall attend COUNTY Formal Grievance Hearings <br />and State Hearings when requested, and comply with the decisions of the <br />Hearing Officers. All actions involving the Formal Grievance Process and <br />State Hearings shall be properly documented by CONTRACTOR. <br />14, HOURS OF OPERATION <br />14.1.1 CONTRACTOR shall provide service hours that are responsive <br />to the needs of the target population, as determined by ADMINISTRATOR, At a <br />minimum, CONTRACTOR shall provide services during business days Monday through <br />Friday, from 8:00 a.m. to 5 :00 p.m., except COUNTY holidays as established by <br />the Orange County Board of Supervisors, In addition, CONTRACTOR shall address <br />expanded work hours of operation during the evening and on weekends to address <br />Participant needs. <br />14.1.2 CONTRACTOR's holiday schedule shall not exceed COUNTY's <br />holiday schedule which is as follows: New Year's Day, Martin Luther King Day, <br />President Lincoln's Birthday, Presidents' Day, Memorial Day, Independence Day, <br />Labor Day, Columbus Day, Veterans Day, Thanksgiving Day, Friday after <br />Thanksgiving, and Christmas Day. CONTRACTOR shall obtain prior written <br />approval from ADMINISTRATOR for any closure outside of COUNTY's holiday <br />schedule or the hours in Paragraph 14.1.1. Any unauthorized closure shall be <br />deemed a material breach of this Agreement, pursuant to Paragraph 18, and <br />shall not be reimbursed. CONTRACTOR is encouraged to provide the contracted <br />services on holidays, whenever possible. <br />15. BUDGET <br />15.1 The budget for services provided pursuant 'to Exhibit A of this <br />Agreement shall span thirty -six (36) months and is set forth as follows: <br />Budget Period July 1, 2017 - June 30, 2018 <br />(WRR0216) <br />Page 14 of 26 <br />25A -59 <br />Maximum <br />(April 4, 2017) <br />