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breach of warranty, breach of contract, negligence, strict liability, tort or under any other legal theory. 9.3 Warranty Returns. If a valid warranty claim is received by TASER within the warranty period, TASER agrees to repair or replace the Product which TASER determines in its reasonable discretion to be defective under normal use, as defined in the Product instructions. TASER's sole responsibility under this warranty is to either repair or replace with the same or like Product, at TASER's option. 9,3.1 For warranty return and repair procedures, including troubleshooting guides, please go to TASER's websites www.taser.co_.m /support or www,evidence.com, as indicated in the appropriate product user manual or quick start guide. 9.3.2 Before delivering product for warranty service, it is the Agency's responsibility to upload the data contained in the product to the EVIDENCE.com services or download the product data and keep a separate backup copy of the contents. TASER is not responsible for any loss of software programs, data, or other Information contained on the storage media or any other part of the product services. 9.3.3 A replacement product will be new or like new and have the remaining warranty period of the original product or 90 days from the date of replacement or repair, whichever period Is longer. When a product or part is exchanged, any replacement Item becomes Purchaser's property and the replaced item becomes TASER's property. 10 Product Warnings. See our website at www.TASER.com for the most current product warnings. 11 Gesign Chanties. TASER reserves the right to make changes in the design of any of TASER's products and services without incurring any obligation to notify the Agency or to make the same change to products and services previously purchased. 12 Insurance. TASER will maintain at TASER's own expense and in effect during the Term, Commercial General Liability Insurance, Workers' Compensation Insurance and Commercial Automobile Insurance and will furnish certificates of insurance or self - insurance upon request as follows: A. Commercial General Liability Insurance. TASER shall maintain commercial general liability insurance which shall include, but not be limited to protection against: claims arising from bodily and personal injury, including death resulting there from and damage to property, resulting from any act or occurrence arising out of contractor's operations in the performance of this agreement, including, without limitation, acts involving vehicles. The amounts of insurance shall be not less than the following: single limit coverage applying to bodily and personal injury, including death resulting therefrom, and property damage, in the total amount of One Million Dollars ($1,000,000) per occurrence, Two Million Dollars ($2,000,000) in the aggregate. Such insurance shall (a) name the Agency, its officers, employees, agents, volunteers, and representatives as additional insured(s) in a form approved by the City Attorney's Office; (b) be primary and not contributory with respect to insurance or self- Insurance programs maintained by the Agency; and (c) contain standard separation of insureds provisions. Title: Evidence.com Master Service Agreement with Exhibits Page 7 of 27 Department: Legal Version: 11.0 Release Date: 7/3112015 25F -11