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One security guard patrols the Council Chambers perimeter and the second security guard patrols the parking structure (Building #19) in front of City Hall to provide a safer passage to and from Council Chambers to Building #19. Council Meetings Council Meetings will be held every first and third Tuesdays of the month Officer duty hours: 1730 -2100 hours or may be extended until 2300 hours. Officers will remain on duty until released by appropriate authority. Two security guards will be assigned duties for the Santa Ana Council Meeting. Officers will report no later than 1730 hours. An officer will be posted right outside of the Council Chambers. The second officer will provide foot patrols in the parking lot immediately in front of the Council Chambers. Officer is to monitor the area to ensure only authorized vehicles are allowed access to park. Continue to monitor the parking lot area to deter criminal activity. Ross Annex Corridor to Suoerblock & OC Courthouse Library Parking Structures The Contractor will provide security guard services Monday through Friday. The City reserves the right to adjust the guards' assignment/hours, as needed, to better serve internal and external customers. Below are the duties for this post: • Perform roving patrols of parking stricture interior levels, stairwells, elevators and exterior. • Complete incident and daily operating reports. • Respond as necessary to support other life safety duties as identified in post orders and standard operating procedures. • Provide patrons with direction to areas within the Civic Center, as needed. • Mitigate various issues that arise between Superblock and O.C. Courthouse parking structures that serve City Hall/Ross Annex. • As needed, escort staff or visitors to parking locations upon request if available. (More common during dark hours) • Report building exterior safety concerns, as necessary: 1. Daily/Evening- Verify and report parking garage and Civic Center lighting deficiencies. 2. Daily/Evening- Verify and report parking garage elevator deficiencies. 3. Evening- Verify City Hall/Annex exterior doors are locked after normal business hours. 4. As Needed- Maintain that stairwell access to City Hall courtyard is not obstructed for visitor access. 5. As Needed- Advise Parks, Recreation and Community Services Agency management of civic center deficiencies between City Hall and parking structures. City of Santa Ana Unarmed Security Guard Services RFP 25K -41 Page 37