Laserfiche WebLink
Security <br />1) Consultant maintains a Security program for security managing access to the City data — <br />particularly HIPAA and CJIS information. This includes 1) a Pre-employment background check, <br />2) security training required by Federal CJ IS regulations, and 3) criminal background <br />checks/fingerprints required by Federal or State regulations. Consultant will work with the City to <br />provide required documentation (such as the CJIS Security Addendum Certification form and <br />VPN documents). <br />2) If required by the City, Consultant will provide paper fingerprint cards for such Security Approved <br />personnel with the fingerprinting performed in the state of the Consultant staff's job <br />assignment. If the City requires fingerprints submitted in a form other than paper prints (such as <br />Live Scan) or that such fingerprints be performed at the City's site, the City will reimburse <br />Consultant for the cost of Consultant Security Approved Personnel traveling to the City's site or <br />for a vendor (such as Live Scan) to travel to the applicable Consultant Offices. This provision will <br />apply during the duration of this Agreement. <br />Priorities and Support Response Matrix <br />The following priority matrix relates to software errors covered by this Agreement. Causes secondary to <br />non -covered causes - such as hardware, network, and third party products - are not included in this <br />priority matrix and are outside the scope of this Technical Support Schedule A. <br />