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• The DHS Office for Civil Rights and Civil <br />Liberties developed this Guide to assist DHS <br />personnel, contractors, and grantees in their <br />interactions with people who have disabilities. <br />Under Section 504, DHS has a legal obligation. to <br />ensure nondiscrimination in the employment of <br />people with disabilities as well as by providing <br />program access, physical access, effective <br />communication, and reasonable accommodation <br />to people with disabilities encountered and <br />served by DHS programs and activities. <br />Examples of these interactions include detainees <br />with disabilities who are in ICE custody awaiting <br />a hearing or removal; this also includes <br />individuals with disabilities who are members of <br />the public, a family member, friend and/or <br />attorney of a detainee who seek to access ICE <br />programs, services and activities. Ensuring <br />nondiscrimination often begins by practicing <br />effective methods for interaction, such as treating <br />individuals with respect and using appropriate <br />language. This Guide offers a summary of <br />disability myths and facts, guidance on <br />appropriate language, and tips for successfully <br />interacting with people who have disabilities. It <br />is intended as a general overview of the topic <br />and does not supplant any specific policies and <br />procedures used by the DHS Components. <br />httl2s://www.dlis.gov/sites/default/files/12ublic <br />ations/ guide-interacting-with-peoole-who-have- <br />disabilties 09-26-13.ndf <br />Other Federal Government Resources <br />Disability.gov: www.dis_�bility.gov <br />Disability.gov is the U.S. federal government <br />website for comprehensive information about <br />disability -related programs, services, policies, <br />laws and regulations nationwide. The site links <br />to thousands of resources from many different <br />federal government agencies, as well as state and <br />local governments and nonprofit organizations <br />across the country. New resources are frequently <br />added to Disability.gov's 10 main subject areas: <br />Benefits, Civil Rights, Community Life, <br />Education, Emergency Preparedness, <br />Employment, Health, Housing, Technology and <br />Transportation. <br />U.S. Department of Tustice. Disability Rights Section: <br />www.ada.gov <br />• <br />ADA. gov is a website operated by the Disability <br />Rights Section in the Civil Rights Division of the <br />U.S. Department of Justice (DOJ) to continuously <br />provide new and updated information and <br />guidance on the Americans with Disabilities Act <br />(ADA) and its requirements. DOJ also operates a <br />toll-free information line for those seeking to <br />comply with the ADA: (800) 514-0301 for <br />voice calls; or (800) 514-0383 for TTY. [Note: <br />The ADA does not apply to ICE's detention <br />programs and activities. However, ada.gov <br />provides helpful disability -related technical <br />assistance materials on various subjects.] <br />The U.S. Access Board: www.access-b6ard.gov <br />• .The U.S. Access Board is an independent federal <br />agency that promotes equality for people with <br />disabilities through leadership in accessible <br />design and the development of accessibility <br />guidelines and standards for the built <br />environment, transportation, communication, <br />medical diagnostic equipment, and information <br />technology. The Board develops and maintains <br />design criteria for the built environment, transit <br />vehicles, telecommunications equipment, <br />medical diagnostic equipment, and information <br />technology. The Board also provides technical <br />assistance and training on these requirements <br />and on accessible design and continues to <br />enforce accessibility standards that cover <br />federally funded facilities. The Board's Section <br />508 Standards apply to electronic and <br />information technology procured by the federal <br />government, including computer hardware and <br />software, websites, phone systems, and <br />4.8 1 Disability Identification, Assessment, and 355 PBNDS 2011 <br />Accommodation (Revised December 2016) <br />