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^rsER <br />p R C) T E f: T 1. I P L <br />4 Our SuoDort. TASER will make available updates as released by TASER to the Evldence.com <br />Services. Updates may be provided electronically via the Internet. TASER will use reasonable <br />efforts to continue supporting the previous version of any API or software for 6 months after <br />the change (except if doing so (a) would pose a security or intellectual property issue, (b) is <br />economically or technically burdensome, or (c) Is needed to comply with the law or requests <br />of governmental entities. The Agency is responsible for maintaining the computer equipment <br />and Internet connections necessary for use of the Evidence.com Services. <br />5 ®ata Privacy. TASER will not disclose Agency Content or any information about the Agency <br />except as compelled by a court or administrative body or required by any law or regulation, <br />TASER will give prior notice if any disclosure request is received for Agency Content so the <br />Agency may file an objection with the court or administrative body. The Agency agrees to <br />allow TASER access to certain Information from the Agency in order to: (a) perform <br />troubleshooting services for the account upon request or as part of our regular diagnostic <br />screenings; (b) enforce this agreement or TASER's policies governing use of Evidence.com <br />Services; or (c) perform analytic and diagnostic evaluations of the systems. <br />6 Dad Storage. TASER will determine the locations of the data centers in which Agency <br />Content will be stored and accessible by Agency end users. For United States customers, <br />TASER will ensure that all Agency Content stored in the Evidence.com Services remains within <br />the United States including any backup data, replication sites, and disaster recovery sites. <br />TASER may transfer Agency Content to third parties for the purpose of storage of Agency <br />Content and agrees to abide by the provisions of pfaragraph 3.2 above. Third party <br />subcontractors responsible for storage of Agency Content are contracted by TASER for data <br />storage services. Ownership of Agency Content remains with the Agency. For use of an <br />Unlimited Evidence.com License unlimited data may be stored in the <br />Agency's Evidence,com account if the data originates from a TASER device. For use of Totally <br />Unlimited Evidence.com Licenses TASER reserves the right to limit the types of content the <br />Agency can store and share using the Services. <br />7 fees-an-d Payment. Additional end users may be added during the Term at the pricing in <br />effect at the time of purchase of additional end users, prorated for the duration of the Term. <br />Additional end user accounts will terminate on the same date as the pre-existing <br />subscriptions. TASER reserves the right to charge additional fees for exceeding purchased <br />storage amounts or for TASER's assistance in the downloading or exporting of Agency Content <br />at the end of the term of the Agreement. <br />user'srishttoaccessonucom Services. TASER may suspend Agency access or any end <br />P <br />g any portion or all of the Evidence.com Services immediately upon <br />reasonable notice in accordance with the following: <br />8.1 The Termination provisions of the Master Service Agreement apply; <br />8.2 The Agency or an end user's use of or registration for the Evidence.com Services (I) <br />poses a security risk to the Evldence.com Services or any third party, (H) may <br />adversely impact the Evidence.com Services or the systems or content of any other <br />customer, (III) may subject TASER, TASER's affiliates, or any third party to liability, or <br />(iv) may be fraudulent; <br />8.3 If TASER suspends the right to access or use any portion or all of the Evidence.com <br />Services, the Agency remains responsible for all fees and charges incurred through the <br />date of suspension without any credits for any period of suspension. If TASER <br />determines that the condition(s) that triggered paragraph 8.2 above was/were not the <br />fault of the Agency, then the Agency will not be responsible for payment for that <br />Title: Evidence.com Master Service Agreement with Exhibits Page 19 of 27 <br />Department: Legal <br />Version: 11.0 <br />Release Date: 7/31/2015 <br />