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REQUEST FOR <br />COUNCIL ACTION <br />CITY COUNCIL MEETING DATE: <br />JUNE 6, 2017 <br />TITLE: <br />AGREEMENT WITH 360 BUSINESS <br />CONSULTING FOR WEBSITE <br />REDESIGN AND CONTENT <br />MANAGEMENT SYSTEM <br />IMPLEMENTATION SERVICES <br />{STRATEGIC PLAN NO. 7, 2DY <br />RECOMMENDED ACTION <br />CLERK OF COUNCIL USE ONLY: <br />15-T515109Q4117 <br />❑ As Recommended <br />❑ As Amended <br />❑ Ordinance on 1" Reading <br />❑ Ordinance on 2otl Reading <br />❑ Implementing Resolution <br />❑ Set Public Hearing For <br />CONTINUED TO <br />FILE NUMBER <br />Authorize the City Manager and the Clerk of the City Council to execute an agreement with 360 <br />BC Group, Inc., DBA 360 Business Consulting, for website redesign, implementation of the <br />Drupal Content Management System, in an amount not to exceed $168,576, including a 20 % <br />contingency of $28,096, and to provide maintenance and support services for a three year period, <br />in an amount not to exceed $72,000, for a total amount not to exceed $240,576, beginning June <br />15, 2017 through June 30, 2020, "subject to non -substantive changes approved by the City <br />Manager and City Attorney. <br />DISCUSSION <br />One of the Strategies of the City's Strategic Plan is to invest in software/resources that will help <br />streamline the flow of information to City staff and the public. A primary tool that the City uses to <br />communicate with the public is the City's website. The City's website (www.santa-ana.org) <br />provides an important avenue of communication for its residents as well as other audiences <br />including visitors and businesses. <br />The City's website was launched in 1999 and has grown to consist of approximately 700 static <br />HTML pages, plus 4,000 supporting content files (PDF, images, video, etc.). The existing website <br />platform has limited capabilities, is not flexible, and the tools and processes to manage the <br />content has become arduous and inefficient. <br />To better manage the vast amount of content and improve operational efficiencies, Staff <br />recommends redesigning the City website and implementation of a Content Management System <br />(CMS). These systems enable content and website resources to be managed and stored in a <br />centralized database. <br />The City has chosen to standardize on the Drupal open source web CMS. Drupal is a robust, <br />secure, modern, and flexible content management tool. It is used by many large public sector <br />sites such as the Cities of Los Angeles, San Diego, and Austin, States of Colorado, New York, <br />and Georgia, U.S. Department of TransAgd�tiory the White House, and other prominent <br />