25F - AGMT TELEPHONE SYSTEM - Laserfiche WebLink

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Second Amendment to Agreement for Telephone System Maintenance June 6, 2017 Page 2 In June of 2011, the City Council approved an agreement with NEC Corporation of America, Inc. to provide telephone maintenance, repairs and installation of replacement systems and services for City Hall and all off-site locations. The term of this agreement and its renewals will expire on June 30, 2017. During the term of this agreement, the Information Technology Department will be issuing an RFI to select a new VOIP phone system. Depending on the implementation timeline of the new system, the support needs of the existing system will be determined and, if necessary, a RFP will be issued for continued support. NEC Corporation of America, Inc. has provided excellent maintenance and service during the term of its agreement with the City. Staff recommends extending the current agreement for a one-year period beginning July 1, 2017, to ensure continued operation of the City's telephone system. This will be the second amendment to the agreement. STRATEGIC PLAN ALIGNMENT Approval of this item supports the City's efforts to meet Goal #7 — Team Santa Ana, Objective #2 (establish communications plans to engage and inform employees and the community about City Activities), Strategy D (Invest in software/resources that will help streamline the flow of information to City staff and the public). FISCAL IMPACT Funds are budgeted and are available in the FY17-18 Information Technology Network and Telecommunications account for contractual services (account no. 10920140-62300). APPROVED AS TO FUNDS AND ACCOUNTS: (i -/w Ja c Ciulla Francisco Gutierrez M C of Technology Innovations Officer Executive Director Information Technology Department Finance & Management Services Agency EXHIBIT: 1. Second Amendment to Agreement 25F-2