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Scope of Work NEOGOV SCOPE OF WORK — EXHIBIT B EOCJ )V 1. OVERVIEW NEOGOV's mission is to improve the services public sector agencies deliver to society. We do this by working with agencies to improve the ways they attract, lure, and retain the best and the most qualified employees. NEOGOV's platforms are the leading workforce management solution specifically designed for public sector. The configurable solutions go beyond simple recruitment or applicant tracking to incorporate alt aspects of HR and their associated business requirements. Each NEOGOV platform includes many time, effort, and cost saving features and capabilities such as class specifications online, accept applications online, create and route requisitions online, scan hardcopy application materials which are read directly into the database to eliminate manual data entry, refer certified lists online, and gather and report on key hiring metrics as well as associated reports for gathering key metrics across the HR organization. 2. SCOPE OF WORK (Standard) Subject to the services purchased, the project will consist of the following components: • Conduct a project kick off meeting to review the project timeline, deliverables, and establish project expectations. • Working with Agency staff to understand the existing processes as well as other workforce business practices where applicable. • NEOGOV will provide access to all proposed user training. Agency staff may deliver training that can incorporate the Agency's existing business rules combined with new processes that are enabled by using the NEOGOV product suite. • Following training, the Agency may conduct additional user sessions led by the solution's Administrator(s) which will allow the Agency users to familiarize themselves with the system. • Subject to the services purchased, between the training and go -live, NEOGOV will complete the following activities: o Provide guidance and support to Agency in testing the new solution prior to Go Live. o Establish the Agency's Onboard (ON) production environment • Following production rollout, NEOGOV and the Agency will conduct two post go -live conference call(s) (if scheduled) to ensure that the rollout was completed successfully and that any production questions are addressed promptly. 1 SERVICE OVERVIEW A. System Design NEOGOV solutions are web -based. There is no need for Agency to buy and maintain additional hardware, software, or bandwidth. Upgrades are included and occur in real time, ensuring that Agency always has the most up-to-date functionality. Insight Enterprise is designed to address five major areas of Human Resource activities including recruitment, selection, applicant tracking, reporting and analysis, and FIR automation. Insight Enterprise enables agencies to post class specifications online, post Job announcements on the agency website, accept online applications, conduct applicant tracking including EEO and other statistical analysis, create entail/hardcopy applicant notices, complete item analysis, create/route/and approve requisitions online, and certify eligible lists electronically. Onboard is designed to facilitate the onboarding process for new hires. NEOGOV maintains standard forms as part of the annual license. Agencies shall maintain any custom forms created by Agency. NEOGOV Perforin (PE) is designed to address the major areas of Human Resource activities centered around employee performance management. PE includes built-in workflow for business processes, configurable tasks, performance evaluations and reports. NEOGOV Page 11 of 16 25B-13