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the amount of the undercharge based upon corrected meter readings, seasonally
<br />adjusted for the period the meter was in service, but not exceeding a period of four (4)
<br />months.
<br />(d) When upon test a meter three (3) inches or larger in size is found to be
<br />registering more than five (5) percent slow, the city may bill the customer for the amount
<br />of the undercharge based upon corrected meter readings, seasonally adjusted for the
<br />period the meter was in service, but not exceeding a period of four (4) months.
<br />(e) Customers are required to keep their plumbing pipes, service pipes, and
<br />all facilities on the customer's side of the meter in good order and are required, at their
<br />own expense, to locate and repair any leaks. It is not the city's responsibility to locate
<br />or repair any water facility on the customer's side of the meter. No allowance will be
<br />made on a customer's bill for loss of water, once the water is delivered to the
<br />customer's side of the water meter.
<br />Sec. 39-22. - Finance director; responsibility; administrative authority
<br />(a) The director of finance shall have responsibility for administering the city's
<br />consolidated municipal utility services accounts (refuse and refuse related, sanitation
<br />and sanitation related, sewerage and sewerage related, and water and water related,
<br />including fire line service) as they correlate to account establishment and maintenance,
<br />billing, payment processing, collection, and customer service operations.
<br />(b) To efficiently and equitably implement the purpose and intent of the
<br />general provisions of this chapter subject to his administration, including those portions
<br />of chapters 16 and 18 of this Code relating respectively to refuse service charges and
<br />sanitation service charges in connection with municipal utility services accounts/billing
<br />statements, the director of finance may vary and adjust the strict procedural, billing,
<br />collection, enforcement, or other administrative requirements. In addition, the director of
<br />finance shall have the power, for good cause shown, to waive, abate, adjust, refund, or
<br />reduce any commodity consumption, charge, other charge, fee, or penalty imposed, or
<br />deposit demanded. The director of finance may in his discretion exercise this authority
<br />on a case-by-case basis in connection with any individual applicant or customer, or
<br />other person or legal entity, or on a class -by -class basis in connection with any
<br />category, class or subclass of applicants, customers, or other persons.
<br />(c) In connection with the above described chapters and provisions subject to
<br />his administration, the director of finance shall have the authority to settle, discontinue,
<br />or waive the collection of any claim, or class of claims, for good cause shown, or if it
<br />appears that further proceedings would be without merit, or if the administrative or legal
<br />cost therefore would be excessive, or if the amount of the claim in question is de
<br />minimus. A claim, or class of claims, shall be deemed to be de minimus whenever the
<br />total amount of the claim is determined by the director of finance to be equal to or less
<br />than the total anticipated administrative costs associated with collecting the amount.
<br />Ordinance No. NS -XXX
<br />Page 15 of 56
<br />75C-17
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