Laserfiche WebLink
EXHIBIT B <br />SCOPE OF SERVICES <br />OPTIONAL CITY PARAMEDIC SUBSCRIPTION MEMBERSHIP PROGRAM <br />Adoption, promotion, and administration of City's Annual Paramedic Subscription Membership <br />Program: <br />1. As a condition to participation in Optional City Paramedic Subscription Membership <br />Program and to ensure that City is compliant with Medicare guidelines on subscription <br />membership fees, City shall impose a minimum paramedic services subscription fee of <br />not less than $65. <br />2. City shall inform Consultant in writing of City's decision to participate in Optional City <br />Subscription Membership Program. <br />3. Upon receipt of City's written decision to participate in Optional City Paramedic <br />Subscription Membership Program, Consultant shall assist City in generating and <br />formatting an initial mass mailer to solicit participation by residents of the City of Santa <br />Ana in the paramedic services subscription membership program. Consultant shall assist <br />City in generating and formatting a renewal paramedic services subscription membership <br />program mailer and will format that mailer for mass mailing. Basic mailer and renewal <br />mailer shall include a multi -color, double -sided City Paramedic Subscription <br />Membership Program solicitation letter/application and prepaid return envelope. Use of <br />additional colors, inserts or enclosures may be added at the direction of the City. <br />Consultant's cost shall reflect increased service costs, materials, and postage. Consultant <br />shall prepare a statement of additional costs per mailing piece for approval by the City <br />prior to incurring additional costs. <br />4. Consultant shall generate the City's initial mass mailing list from paramedic billing <br />accounts listed in Consultant's database for fiscal years 2012-13 through 2016-17. <br />Mailing list shall be comprised of all residential paramedic billing accounts in <br />Consultant's billing system. Consultant warrants that initial mass mailing list shall total <br />20,000 accounts, plus or minus 10%. Consultant shall annually send a renewal mailer to <br />all registered City Paramedic Subscription Membership Program members based on all <br />registered City of Santa Ana subscribers in Consultant's database. <br />5. Consultant shall thereafter, on an on-going basis, generate and send an initial paramedic <br />services subscription membership program mailer to all non -subscription paramedic <br />service recipients upon payment or write-off of service recipient's paramedic services <br />billing. <br />6. Consultant will receive and process each subscription application by adding the member <br />to Consultant's system (profit center) and posting the payment. This database will be <br />used to identify any subscription member that may be transported upon the input to <br />3 <br />