FULL PACKET_2017-08-01 - Laserfiche WebLink

Home Browse Search

(1) In street cut-off of water services. Whenever, in the discretion of the director of public works any customer's access to the water service must be physically severed by means of an in street cut-off of water service, whether due to authorized turn on of water service, or unauthorized straight pipe connection, or other violation of city code, an "in street cut-off fee" as established by resolution of the city council shall be made and billed to the customer. (m) Any charge, fee, or deposit owing to the city which has been paid by an instrument such as a check or draft which is dishonored upon presentation for payment, shall be void and of no effect from its inception. The director of finance, may, in his discretion, withhold the effect of this provision if the instrument is redeemed within fifteen (15) days of its return. Payment of charges, fees, or deposits following a dishonor of such instrument upon presentation for payment shall thereafter be made only by credit card, cashier's check, money order, or cash, which amount shall include any applicable penalty, as well as a "return payment service fee". The director of finance shall be authorized to reject payment other than by cash, cashier's check, or money order from such customer or such customer's agent for a period of two (2) years following any such dishonor. (n) Water service commodity consumption charges and water related charges and fees established pursuant to section 39-19 of this Code, and any corresponding penalties accrued for failure to make timely payment therefore pursuant to section 39-20 shall be a civil debt owing to the city. Sec. 39-21. - Testing of meters; leaks. (a) A customer may request the agency to test the meter serving his premises. The customer shall be charged a "meter test fee" to cover the cost of such test. The fee shall not be applied if the meter is found to register not more than two (2) percent fast. The customer shall have the right to observe the performance of the test, and a written report of the test will be given to him upon request. (b) When upon test, a meter is found to be registering more than two (2) percent fast, the city will refund to the customer the amount of the overcharge based on corrected meter readings for the period the meter was in use, but not exceeding a period of six (6) months. (c) When upon test a meter two (2) inches or less in size is found to be registering more than twenty-five (25) percent slow, the city may bill the customer for the amount of the undercharge based upon corrected meter readings, seasonally adjusted for the period the meter was in service, but not exceeding a period of four (4) months. (d) When upon test a meter three (3) inches or larger in size is found to be registering more than five (5) percent slow, the city may bill the customer for the amount of the undercharge based upon corrected meter readings, seasonally adjusted for the period the meter was in service, but not exceeding a period of four (4) months. Ordlnanoe No. NS-XxX Page 14 of 56 11A-16