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Sergio Mora — Information Technology Manager <br />Approximately 15 years of work experience in the wastewater industry, with an emphasis on <br />information management and technology, Experience with all aspects of employee software training, <br />data base processing, and quality control for deliverables regarding sewer, water line, and pipeline <br />video inspection and cleaning services. Knowledgeable in technical assistance and management of <br />hardware and software. Bilingual in Spanish and English. Holds Associates degree in Information <br />Technology from ITT Technical Institute and GIS Certification from San Bernardino Valley College. <br />Responsibilities <br />Ensure all data is correct prior to delivery to any client <br />Report quality of work and progress of contracts to Project Managers <br />Ensure all data is checked for quality, accurateness and meets the required standards of <br />each contract <br />Provide daily tracking sheets of all projects sent to the QC Department to Field Operations <br />Manager <br />Ensure all work turned in is on time, on budget and without error <br />Maintain all company computers and software to ensure all equipment is fully operational <br />Responsible for upgrading all software and licensing <br />Provide training to all new and current employees on proper use/operation of the computer <br />systems currently in place. Microsoft Office Suite, Windows Systems, Data Authoring/Burning <br />Software, Sewer Inspection Software and NASSCO Coding Refresher classes <br />Develop conversations for deliverables <br />Monitor common network risks and entrance points including internal and external risks and <br />implement the tools to neutralize the risks <br />Certifications <br />Information Technology — Electronics and Computer Science Associates Degree — ITT <br />Technical Institute <br />GIS Certification — San Bernardino Valley College <br />NASSCO Certified <br />A+ Certified <br />City of Santa Ana <br />Closed Circuit Television (CCN) Inspection of Sanitary Sewers ,... <br />RFP NO.: 17-055 -- <br />4. 21531 Barton Road <br />Grand Terrace, CA 92313 <br />.909-422-8 41 r <br />