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3.0 RULES OF OPERATION 3.1 Contractual Obligations: The City shall require certain contractual obligations, which may include, but are not limited to the following: Inclusion of Proposal: The proposal submitted in response to this RFP shall be a required part of the final agreement with the selected proposer. 3.2 Agreement: A resulting agreement shall include any written material made as part of your proposal. This material may include but is not limited to: answers to questions contained in this RFP, letters, telegrams, facsimile and product literature. 3.3 Closed Shop Agreement: Contractor agrees to provide union member only employees for the entire duration of the agreement. Union is defined as an organized association of workers, formed to protect and further the rights and interests of the worker. 3.4 Labor Relations: Contractor shall be responsible for its own labor relationships and shall negotiate and be responsible for resolving any and all disputes between itself and its employees or any union representing its employees. Whenever Contractor has knowledge that any actual or potential labor dispute is delaying, will delay, or threatens to delay, the timely performance of services under this contract, Contractor shall immediately give written notice thereof to the Police Administrative Manager, or designee. It shall be the Contractor's responsibility to provide continuous services, without interruption, to all buildings and facilities specified herein throughout the term of the contract. In the event of a labor strike, Contractor shall provide the means, at Contractor's expense, to provide continuous services in full compliance with contract requirements. Failure to do so will cause the City to take whatever action is necessary to provide the services. If, in doing so, City incurs costs in excess of those that would have been paid to the Contractor for the same services, these excessive costs shall be paid by the Contractor. 3.5 Labor Regulations: The contractor shall comply with all applicable requirements of the California Labor Code, specifically Labor Code Sections 1060-1065, regarding displaced janitors. It is the Contractor's responsibility to review this legislation and be familiarized with its content accordingly. 3.6 Changes to Terms & Conditions• Proposers are to submit, as part of their proposal, any changes or modifications to the terms and conditions they may wish the City to consider. Proposers are encouraged to offer any other options, with the understanding that their proposal shall first address the RFP requirements. Options are to be identified as such. 3.7 Errors and Omissions: Proposer shall not be allowed to take advantage of any errors or omissions in the RFP. Full instructions will be given if such error or omission is discovered and called to the attention of the City in a timely manner. 4.0 OTHER GENERAL CONDITIONS 4.1 Point of Contact: The Proposer's on-site Supervisor or designee shall be the primary point of contact with the Santa Ana Police Administrative Manager or designee. During times when the Proposer's supervisor is not on-site, the point of contact shall be the Proposer's Agreement Administrator. The on-site Supervisor and Agreement Administrator shall be capable of communicating the English language (read and Page 113 PD Janito2102 23 17-022