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REACH EMPLOYEE ASSISTANCE PROGRAM SERVICES AGREEMENT <br />This Employee Assistance Program Services Agreement is made and entered into as of_ day <br />of August, 2017, between REACH Employee Assistance, Inc. (hereinafter referred to as <br />"REACH"), a California corporation, and the City of Santa Ana, a charter city and Municipal <br />Corporation organized and existing under the Constitution and laws of the State of California <br />(hereafter referred to as "City".) <br />Whereas REACH is engaged in the Employee Assistance Program Services business and desires <br />to service City; and <br />Whereas City desires to obtain the Employee Assistance Program Services of REACH. It is <br />therefore agreed as follows: This is a contract for service outlining the duties and responsibilities of <br />REACH Employee Assistance, Inc., to the City of Santa Ana. <br />I. Below are listed the Scope of Services provided by the REACH: <br />I: Assessnrent/CounselingfReferral for Employees and Dependents. <br />A total assessment will be administered for a well-rounded analysis of the client's problem. <br />Employees and immediate family members are entitled to up to three (3) sessions per <br />incident every six (6) months. REACH provides professional assessment/counseling to the <br />point of referring the client to an outside counseling professional or agency. In addition, <br />REACH provides follow-up consultation. The number of sessions offered, within this limit, <br />will be at the sole discretion of the REACH counseling staff. <br />The City will be assigned a REACH liaison person. REACH provides quality, experienced <br />counselors knowledgeable in assessment skills to provide personal counseling to employees <br />and immediate family members. REACH also provides qualified and experienced staff to <br />assist management on all aspects of Employee Assistance Program. Dr Marcus Dayhoff is <br />administratively, operationally and clinically responsible for REACH. <br />A. Confidentialitv and Release of information <br />As a general rule REACH shall not disclose to the City the identity of City employees or <br />immediate family members of City employees who elect to participate in the REACH <br />Program offered under this Agreement. <br />Exceptions <br />Notwithstanding the above, REACH shall release to the City in writing the following <br />information on employees who have been referred into the REACH Program as a condition <br />of employment with the City: <br />A) Whether employee has agreed to participate in the Assistance Program. <br />EXHIBIT E <br />25E-15 <br />