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EXHIBIT "A-1" <br />SCOPE OF SERVICES <br />(a) CONTRACTOR shall provide CITY a KIOSK Information Systems Software <br />("KIOSK") License & Maintenance Agreement (LD Systems — City of Santa Ana Upgrade to K- <br />Nect License & Maintenance Approach) as set forth in accordance with Exhibit "A -1(a)", which <br />exhibit shall be attached hereto and incorporated by reference. The KIOSK License & <br />Maintenance Agreement shall cover a forty (40) month base term beginning September 1, 2017 <br />through December 30, 2020, and shall include an optional extension term, solely exercisable by <br />CITY, covering an additional six (6) month period from January 1, 2021 through June 30, 2021. <br />(b) CONTRACTOR shall provide CITY a KIOSK CORE K -Nett Software License & <br />Maintenance Agreement Statement of Work ("SOW") for the development and licensing costs <br />for the upgrade of the CITY payment kiosk to KIOSK CORE K-Nect as set forth in accordance <br />with Exhibit "AA(b)", which exhibit shall be attached hereto and incorporated by reference. <br />CORE K-Nect ("Knect") is the base software platform upon which the Santa Ana payment kiosk <br />application will run. Knect has multiple functions as the base platform including payment kiosk <br />administration, user management, system application and component monitoring, real-time alert <br />messages, uptime reporting and data logging. The upgrade to K-NECT will allow the CITY to <br />run its payment kiosk off of the KIOSK cloud server to take advantage of the Knect base <br />platform offerings. <br />(c) CONTRACTOR shall provide CITY a KIOSK Advantage Exchange with <br />Technician Warranty ("Warranty"). Warranty shall cover a forty (40) month base term beginning <br />September 1, 2017 through December 30, 2020, and shall include an optional extension term, <br />solely exercisable by CITY, covering an additional six (6) month period from January 1, 2021 <br />through June 30, 2021. <br />(d) Scheduled compensation amounts for CONTRACTOR'S Services under said <br />Agreement, exclusive of parts/labor or services performed in connection with Exhibit "A" of said <br />Agreement, or additional services or. extra work subsequently performed pursuant to an <br />approved Change Order shall be as follows: <br />License & Maintenance Agreement: <br />a. Base Term —September 1, 2017 through December 31, 2020 <br />$ 7,000.00 Core K-Nect One-time License Fee <br />$ 5.040.00 Core K-Nect Annual Maintenance <br />$ 12,040.00 Total License & Maintenance <br />b.' Optional Term — January 1, 2021 through June 30, 2021 <br />$ 1,000.00 Core K-Nect Annual Maintenance (6 month's Proration) <br />ii. KIOSK K-Nect Software License & Maintenance Agreement Statement of Work: <br />a. Upgrade to K-Nect — SOW Development & Licensing Fees <br />$ 23,200.00 One-time City of Santa Ana Upgrade to Core K-Nect <br />r <br />