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Dedicated IT Team TechCore® is the only proprietary EHR system offered by a correctional healthcare company. While others use third - party software companies that do not understand corrections, TechCare® is managed and maintained in-house with our full-time developers and clinically trained support team. As a result, the SAJ receives dedicated service and support from our technology experts, whose goal is to understand your site and provide fast support and complete understanding of correctional healthcare; we commit to never outsourcing this critical piece of your healthcare operation. TechCare® Advantages for the Santa Ana Jail a h are your independeM heallhwm choice. • Versatile— TechCare® is highly versatile and maintains nationwide standard levels of interoperability, ensuring continuity of care across other electronic systems. It is custom-built to meet all correctional healthcare accreditation standards. • ONC Meaningful Use Certified System — NaphCare is proud to state that 4014 ED TechCare® achieved certification by the Drummond Group, an ONC-ACB, in Drummonn d accordance with the applicable 2014 certification criteria adopted by the > > > certified,. Secretary of Health and Human Services. TechCore® is certified as a complete EHR product that does not rely on any third -party software. • HIPAA Compliance— NaphCare upholds HIPAA compliance and is supported by tools such as TechCare'. TechCare® maintains centralized, secure storage of inmate information with processes and procedures automated to protect data. • Large -Scale Capacity — TechCare® is used to successfully manage thousands of inmates. It is more than capable of handling all intakes and medical records that exist at the SAJ and is able to grow as needed. • Electronic Tracking of On and Oft Site Appointments — TechCare® features a robust scheduling system to manage all off-site appointments and on-site clinics. The system provides information on any inmate and their medical services, as well as allows the viewing and printing of medical records for each appointment or medical service provided. By tracking off-site care, we can analyze trends to save on future costs. Clark County realized a 27% reduction in Off- site costs with the use of NaphCore's Proactive Care Model in conjunction with the TechCare' system. Clark County Detention Center, NV Automatic Scheduling — Once an inmate is registered in TechCare®, the system automatically schedules all medical encounters, including but not limited to, mental health screenings and evaluations, follow-up exams, chronic care clinics, and physician appointments. Medical staff are also kept up-to-date and alerted to any potential health concerns of each inmate. Inmate Medical Services City of Santa Ana 25F-59 RFP No. 17-051 RE