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a h Am <br />your indeperdeM heehhcoro dwirn. <br />Tech Care® Hybrid -Cloud Infrastructure <br />Our redundant systems & data backup process, using the cloud, ensures that critical healthcare information is <br />always available to the City of Santa Ana. <br />F �' -- 0-i <br />Redundant On -Site Servers <br />As on additional back up measure, we <br />supply redundant Servers in your facility.. <br />Laptops/Desktops/Tablets <br />EHR information can be accessed at all <br />times via Desktop/Laptop/Tablet, even <br />disconnected from the network. <br />RedundaritServers & Network <br />Data stored at facility and <br />NaphCare Datacenter <br />Real Time Replication <br />With 24/7 Monitoring & Support <br />from our IT experts <br />Automatic Full -over <br />NaphCare DataCenter <br />Our Cloud Datacenter is located at NaphCare <br />Corporate, where we ensure that you can access <br />information at all times by way of redundant <br />\_ � Internet connections. , <br />When Hurricane Ike struck the coast of Texas in 2008, a NaphCare client <br />facility had to completely mobilize and move off site. The Tech Care® <br />application and infrastructure, managed by NaphCare, remained fully <br />operational. All medical activities and documentation continued without <br />Inmate Medical Services <br />City of Santa Ana <br />network connectivity. <br />25F-63 <br />RFP No. 17-051 <br />64 <br />