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2-1-7 Orange County i - <br />Management Information System (HMIs) lead, the CES lead, and the PIT lead, as well as operating the Orange <br />County 2-1-1 Information & Referral helpline. The 2-1-1 helpline allows us to identify how many people are <br />looking for resources on a daily basis. <br />In the past two years, we have seen an increase of 11% in total number of people looking for some sort of <br />assistance, with 33% of these individuals looking for housing assistance (whether rental assistance, affordable <br />housing, shelters, etc.). We have also seen 10% of all calls/web searches focused on the need for food <br />assistance and over 30% of the calls looking for mental health or addiction help. This last group has increased <br />the greatest amount year over year. <br />Trends in Referrals Year over Year <br />33.001% <br />■ FY2015 % ■ FY2016 % <br />31.18%n <br />a FY2017 % <br />yoy�� Woad/Mcg Mead <br />4e U4, <br />Ut�j�t.11 yeWtbcoM <br />�'ddtCX10 <br />4 <br />ce <br />All of these numbers show that there continues to be a need for help in our community. It's best to prevent <br />people from falling into homelessness, and things like food, rental assistance and utility assistance greatly helps. <br />Here at 2110C, we believe that when people get linked to resources, they do better ... and when they do better, <br />the community is stronger. <br />We appreciate the participation of the whole community in the 2017 Point in Time Count & Survey, and look <br />forward to continuing to work alongside all of you to solve the issue of homelessness in Orange County. <br />Sincerely, <br />6�UL— , I <br />Karen Williams <br />President and CEO <br />2-1-1 Orange County <br />1 <br />1505 E. 17th Street, Suite 108, Santa Ana, CA 92705 714.288.4007 www.21loc.org www.helpstartshere211.org <br />0 <br />55C=9 0 0 <br />