25F - AGMT EXTENSION OF THE SOLID WASTE SERVICES

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(d) The Contractor is responsible for visually inspecting recyclable solid waste containers and organic materials containers as necessary to determine whether the content is contaminated with non -recyclable solid waste. The recyclable solid waste container shall be considered contaminated if it contains more than 10% non -recyclable solid waste or 10% yard waste, individually or combined, in the recyclable solid waste container, or more than 10% non- organic materials in the organic material container. The CONTRACTOR shall follow the procedures listed below for addressing excessively contaminated recyclable solid waste containers or organic material containers as well as providing written documentation prior to assessing any fees to Customers. (1) Residential Customers I" and 2nd instance: The CONTRACTOR shall take photograph(s) of cart content, collect the material from the cart, leave a courtesy notice approved by the City that explains why the material collected was non -conforming, and notify the City. The written notice shall also explain the policy for non -conforming materials, recommend corrective action, and explain the consequences for repeated instances. 3'd instance and subsequent instances: The CONTRACTOR shall have the option of charging a Contamination fee not exceeding the Maximum Service Rate for such service set forth in Exhibit C, or follow the non -collection procedure in Section 13 (c). (2) Commercial Customers lei instance: The CONTRACTOR shall take photograph(s) of container content, collect the material from the container, provide a courtesy notice that explains why the material collected was non -conforming, and notify the City. The written notice shall also explain the policy for non -conforming materials, recommend corrective action, and explain the consequences for repeated instances. 2,d instance and subsequent instances: The CONTRACTOR shall have the option of charging a Contamination fee not exceeding the Maximum Service Rate for such service set forth in Exhibit C, or follow the non -collection procedure in Section 13 (c). (3) Each written notification and photograph(s) shall be transmitted to the City. The second or third instances, shall be counted as such if they occur within twelve (12) calendar months of the initial instance of each Non -Conforming type. If twelve (12) calendar months have elapsed since any Cart was tagged for the same reason, the next instance shall be deemed the initial instance. If the CUSTOMER has changed; and the account is new, with different occupants, the written notification shall be considered the initial instance. 25Fz-21