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• Review and list applicable design and plan- ning standards r Coordinate with City departments and other agencies In advance of the kickoff meeting, Alta will prepare the agenda for the meeting and a data needs request memorandum that lists major items needed to advance the project, including GIS data and key policy documents for background review. At the conclusion of the kickoff meeting, key action items will be identified, and the project schedule will be revised (as needed). TASK 1.2. ONGOING PROJECT MANAGEMENT Alta Quality Assurance, or "AQUA", refers to our approach to providing services and developing deliverables that satisfy client requirements in a systematic, reliable way. Our goal is to achieve a high level of"Alta Quality" in our products throughout each phase of work. The project manager and prin- cipal -in -charge are always responsible for quality control, and the principal -in -charge is engaged at the beginning of the project and at major decision points. Alta's quality assurance process includes the following: Mandatory review of all products Selection of the appropriate reviewer for the product - u Good decision making about when and who to engage for review Scheduling the time required for review in advance of the product due date Alta project managers use Deltek Vision softwareto manage the complete lifecycle of a project. Project costs, fees, and schedule are captured in real time for accurate and complete client budgeting and billing. We will conduct cost and technical reviews at project milestones. These reviews enhance productivity and provide high quality service to our clients. Alta will provide monthly invoices and project status updates that will include budget and deliv- erable progress, identifying potential delays and proposed corrective actions. Alta will maintain a City of Santa Ana business license throughout the life of the project. Alta believes in open communication with our clients for successful plan development. Throughout the project, there will be ongoing coordination between Alta's Project Manager, Ryan Johnson, LCI, and the City of Santa Ana's Project Manager — including email, phone, and written communica- tion to keep the City apprised of progress, antici- pate review dates, and preview future deliverables, meetings, and presentations. We propose to hold weekly calls with the City's Project Manager so that the project stays on schedule, on budget, and continues to meet City expectations. In addition, Alta will provide monthly status updates that will include budget and deliverable progress. TASK 1.3. WEEKLY PROJECT DEVELOPMENT TEAM MEETINGS Project Manager Ryan Johnson, LCI, understands the value of community feedback and stakeholder engagement and welcomes the development of an inclusive and comprehensive Project Development Team (PDT). Expanding the membership of the PDT to include representatives with a focus on the daily school trips throughout Santa Ana will be impor- tant. The inclusion of stakeholders involved with K-12 education in Santa Ana, along with members knowledgeable about active transportation, equity, and open space, will be another important first step in the PDT/Project Team collaboration. Alta looks forward to facilitating project team coordina- tion with the PDT, as their guidance will add essen- tial value to this project and its products. In consultation with City staff, Alta will develop a list of potential PDT members. Upon agreement Primary Author w; Technical Editor J w: >: W; J •••••• Project Manager < :3 ® :w Principal :w E N ® J •W :W Primary Author ......•• :w J Principal LEVEL 3 REVIEW NV Client Review of Final Product The Alta team employs a three-tier quality control system which, coupled with our familiarity with city processes, will facilitate the highest /eve/ of OA/OC for the project. 6 25B-12