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B. Video Streaming & Archiving <br />The ideal program should have the following features and functionality: <br />Live & On Demand — the program should allow videos to be available for live <br />meetings and on demand from a desktop or mobile device. The program should <br />automatically compensate video quality according to the bandwidth ofthe receiving <br />device to ensure stable viewing. Additionally, viewers should be able to view meeting <br />videos from common browsers, such as Internet Explorer, Firefox, Chrome, and <br />Safari. <br />2. Agenda Packet — the corresponding agenda packet should be viewable while <br />watching meeting videos. The program should provide full text search of all agenda <br />packet materials. <br />3. Indexing — the program should allow videos to be indexed while the meeting is <br />happening. The program should also allow indexing so that links from the agenda <br />will take videos to the corresponding portion of the meeting video. <br />4. Archive Integration — the program should allow the City's existing videos to be <br />integrated into the program. The City has videos for City Council meetings and audio <br />files for council committees and boards/commissions or roughly 150 meetings, <br />5. Browser Compatibility —the program should be compatible with common browsers, <br />such as Internet Explorer, Firefox, Chrome, and Safari. <br />All programs (Automated Agenda Work Flow and Video Streaming Archiving) should include the <br />following: <br />C. Accessible through Mobile Devices <br />Allow Council Members, Commissioners, staff, and the public to access the agenda, agenda packet and <br />attachments, and meeting videos through a mobile device, whether through the agenda workflow or <br />video streaming side of the program(s). The mobile access should allow users to view agendas, staff <br />reports, and attachments. If the program allows users to take notes that can be accessed on different <br />devices, please note, <br />D. Analytics <br />Collect web analytics of public viewing and accessing agendas, agenda packets, and meeting videos. <br />E. Support & Training <br />The proposal should include in -person administrator training and user training for City staff members <br />who will be using the program. The proposal should include the option for support on an ongoing basis, <br />including after-hours support, Access to a support "knowledge base" for general or technical inquiries <br />City of Santa Are RFP 17-107 <br />Page 15 <br />