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All of these services will be available to members, free of charge. The retention of services <br />will depend on patient demand and what we learn through our Community Needs <br />Assessment. Additional services, including one or more of those set forth in the list of <br />potential expansion services may be added based upon patient and community feedback. <br />Customer education will be taking place in the context of virtually every service we <br />offer. As part of our education and counseling, we will offer a library that will include <br />information on general holistic healing, adult -use marijuana use, and research. <br />Understanding that patients will have different education levels and reading skills, we <br />plan to offer our material in videos and online formats. <br />Substance Abuse and Misuse Counseling <br />We recognize the need to provide a safe environment that helps patients avoid <br />substance abuse and misuse. <br />• Our employee -members will be trained to recognize the signs and symptoms <br />of substance abuse, including tolerance, dependence and withdrawal. In our <br />workshops, clinics and materials, we will emphasize personal responsibility <br />for individual behavior. <br />• Wewill also provide information about the differing strengths of adult -use <br />marijuana strains and products, as well as the potential drug -to -drug <br />interactions, including interactions with alcohol, prescription drugs, <br />nonprescription drugs, and supplements. <br />• Each cu stomerwi11 receive a list of substance -treatment facilities and <br />counselors located within 10 miles ofthe dispensary. <br />• Finally, working with our member -managers, customer education about the <br />potential abuse of adult -use marijuana will be integrated in all visits, materials <br />and outreach. <br />Support for Local Nonprofits <br />2015 Halladay Wellness will work to make Santa Ana a better place to live, work and <br />thrive. We intend to partner with local charities and nonprofit organizations to provide <br />support and funding for projects. Our focus will be on homelessness, veteran support, <br />community cleanup, community outreach, neighborhood improvement, business <br />training and fighting hunger. <br />We are committed to have 2015 Halladay Wellness's staff engage in community service events <br />or programs in the City of Santa Ana as they become available. <br />12 <br />