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Spectrum Equipment. In the event Customer cancels a Service Order prior to Spectrum actually delivering Services, and in the <br />event that Spectrum Incurs construction or installation costs or charges prior to such cancellation, then Customer shall reimburse <br />Spectrum for such chargesactually incurred. <br />(c) Spectrum's Right to Suspend Terminate and apply a Termination Charce. If Customer is in Default, Spectrum shall have the <br />right, at Its option, without prior notice, and in addition to any other rights of Spectrum expressly set forth in this Service <br />Agreement and any other remedies It may have under applicable law to: <br />i. Immediately suspend Services to Customer until such time as the underlying noncompliance has been corrected without <br />affecting Customers on-going obligation to pay Spectrum any amounts due under this Service Agreement (e.g., the MRCS) <br />as If such suspension of Services had not taken place; <br />I. Terminate the Services, this Service Agreement or the applicable Service Order(s). <br />iii. To the extent not prohibited by applicable law, if Termination is due to Custom& Default or is elected/done by Customer <br />for convenience, Customer must pay Spectrum aTermination charge (a `Termination Charon), which the parties recognize <br />as liquidated damages. This Termination Charge shall be equal to 100% of the unpaid balance of the MRCS that would have <br />been due throughoutthe applicable Service Period plus 100% of (1) the outstanding balance of any and all OTCs plus (2) any <br />and all previously waived OTCs. <br />Iv. The provisions of sections 8.11, 15, 21-22, 24.27 and the Attachments shall survive the termination or expiration of the <br />Service Agreement. <br />(d) Default by Spectmm. Spectrum shall be In default under this Service Agreement If Spectrum fails to comply with the terms of this <br />Service Agreement and/pr any or all of the applicable Service Order(s), and Spectrum fails to remedy each such noncompliance <br />or occurrence within 30 days of receipt of written notice from Customer describing in reasonable detail the nature, scope and <br />extent of the default or noncompliance ("Spectrum Default'). <br />(e) Customer's Right to Temdhate and Termination Charce <br />I. To theextentnot prohibited by applicable law, in the event Customer wishes to terminale a Service without cause, <br />Customer shall be liable for the same Termination Charges as described in Section 19(b) above. <br />IL Customer shall have the right, at its option and in addition to any other remedies it may have, to terminate any applicable <br />Service Order(s), if the underlying event of Spectrum Default is limited to Services provided under the applicable Service <br />Order(s), or to terminate this Service Agreement, if the underlying event of such Spectrum .Default Is not so limited. <br />Ill. If Termination Is due to a Spectrum Default, Spectrum shall reimburse Customer for any pre -paid, unused MRCS attributable <br />to such terminated Service Order(s). In addition, if Termination is due to Spectrum Default within one year of the applicable <br />Tum -Up Date, Spectrum shall pay a Termination Charge, which the parties recognize as liquidated damages, equal to a <br />portion of any OTC that has already been paid by Customer to Spectrum relative to Service at the sites covered by the <br />terminated, Service Order. This Termination Charge shall be equal to the product of a) the number of months (Including partial <br />months) remaining in the initial 12 months of the Intal Service Period at the time of Termination times b) a ratio In which the <br />numerator is the total of OTCs paid to date and the denominator is 12. <br />20. LIMITATION OF LIABILITY.—PLEASE READ THIS SECTION CAREFULLY, IT CONTAINS DISCLAIMERS OF WARRANTIES AND <br />LIMITATIONS OF LIABILITY. <br />DISCLAIMER OF WARRANTY. CUSTOMER ASSUMES TOTAL RESPONSIBILITY FOR USE OF THE SERVICE AND USES THE <br />SAME AT ITS OWN RISK. <br />(a) SPECTRUM EXERCISES NO CONTROL OVER AND HAS NO RESPONSIBILITY WHATSOEVER FOR THE CONTENT <br />TRANSMITTED OR ACCESSIBLE THROUGH THE SERVICE AND SPECTRUM EXPRESSLY DISCLAIMS ANY <br />RESPONSIBILITY FOR SUCH CONTENT. <br />EXCEPT AS SPECIFICALLY SET FORTH IN THIS SERVICE AGREEMENT, THE SERVICE, EQUIPMENT AND ANY RELATED <br />MATERIALS ARE PROVIDED'AS IS, WITH ALL FAULTS; WITHOUT WARRANTIES OF ANY KIND, EITHEREXPRESS OR <br />IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF TITLE, NON -INFRINGEMENT, SYSTEM INTEGRATION, <br />DATA ACCURACY, QUIET ENJOYMENT, MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. <br />NO ADVICE OR INFORMATION GIVEN BY SPECTRUM, ITS AFFILIATES OR ITS CONTRACTORS OR THEIR RESPECTIVE <br />EMPLOYEES SHALL CREATE ANY WARRANTY. <br />SPECTRUM DOES NOT REPRESENT OR WARRANT THAT THE SERVICE WILL MEET CUSTOMER'S REQUIREMENTS, <br />PREVENT UNAUTHORIZED ACCESS BY THIRD PARTIES, WILL BE UNINTERRUPTED. SECURE, ERROR FREE, WITHOUT <br />DEGRADATION OF VOICE QUALITY OR WITHOUT LOSS OF CONTENT, DATA OR INFORMATION, OR THAT ANY <br />MINIMUM TRANSMISSION SPEED IS GUARANTEED AT ANY TIME. <br />EXCEPT AS SET FORTH IN THE SERVICE AGREEMENT, SPECTRUM DOES NOT WARRANT THAT ANY SERVICE OR <br />EQUIPMENT PROVIDED BY SPECTRUM WILL PERFORM AT A PARTICULAR SPEED, BANDWIDTH OR THROUGHPUT <br />RATE. IN ADDITION, CUSTOMER ACKNOWLEDGES AND AGREES THAT TRANSMISSIONS OVER THE SERVICE MAY <br />NOT BE SECURE. <br />Commercial Bulk Services Agreement v.161213 CONFIDENTIAL Page 6 of 31 <br />02016 Charter Communications. All Rights Reserved. <br />Lynne P. Bell <br />E -signed 2017-12-07 11:02PM PST <br />lynne.bell@charter.com <br />Document Integrity Verified Mho Siem Tr..ca.. <br />25D-12 <br />