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Homeless Services Quarterly Report <br />February 6, 2018 <br />Page 5 <br />STRATEGY <br />ACTION <br />OUTCOMES/TIME-FRAME <br />One HEART Team Officer is <br />Establish a full-time <br />dedicated full-time to homeless <br />Homeless Services Officer <br />outreach, safety and security. <br />Completed <br />position <br />Additional HEART Program <br />officers continue status quo. <br />Plaza of the Flags — first full <br />Power wash completed on <br />Thoroughly clean and disinfect <br />December 2017 <br />Power wash and cleaning of <br />Plaza of the Flags grounds and <br />On-going power washings: <br />the Plaza of the Flags <br />remove prohibited items from the <br />Half of the Plaza cleaned <br />Plaza. <br />each week <br />'additional power washings done in other <br />locations of the Civic Center on different <br />frequencies <br />Organizations interested in <br />Establish a requirement for <br />providing services in the Civic <br />organizations providing <br />Center are now required to follow <br />Completed <br />services in the Civic Center <br />the City permit process. <br />to apply for a permit <br />Regulation is part of the <br />amended SAMC. <br />Minimize the number of <br />needles found in the Civic <br />Review of OCNEP MOU and the <br />MOU terminated and permit <br />Center <br />impacts of the program. <br />denied in January, 2018 <br />Quality of Life Team <br />In addition, a 30 -day pilot Quality of Life Team (QOLT) was formed on January 22nd to address <br />the number of concerns and requests related to municipal code violations, property storage and <br />improper use of public/private property. This multidisciplinary team is comprised of staff from the <br />offices of SAPD, Parks and Recreation, Public Works, Community Development, Community <br />Preservation, City Attorney, and the City Manager. The process of bringing all stakeholders <br />together in the field was modeled on best practices utilized by several cities throughout the <br />country. During the first week of the program, the team was trained by the City Attorney and <br />Police Department and responded to locations identified by the City Council and community. <br />Moving forward, the team will focus on parks and responding to complaints of individuals <br />establishing encampments throughout the City. <br />STRATEGIC PLAN ALIGNMENT <br />The activities covered by this report allow the City to meet Goal #1 — Community Safety, <br />Objective #6 (Enhance Public Safety integration, communications and community outreach); <br />65A-5 <br />