20A - AA AGMT COST SAVINGS PWA - Laserfiche WebLink

Home Browse Search

City of Santa Ana RFP 17-072 1 Statement of Qualifications (Revised 11/9/17) • • , ' 1 Senior Project Manager — Craig Ackerman #n iiChazey V, Partners Craig Ackerman Semler Project Manager Craig has over 25 years of exparlenco in buslnoss leadership,, Iransformadon and Shared SON100e Implamanta0(na. He Is on accomplished Novel partner with muldpla succassas In rapidly aseescing organla dional leadarshlp capabilities, foam aNectivenasa and key processes to delle or optlmlzo corporate structure, enhance service quality and achieve attatagio savings. Most recently Craig was SUP and Director of a muNkfunction finance, HR and procurement shared services team at Day A &lmmorm inn, a $2.78 Industrial, defense, and workforce services organization, in a previous rale, Craig planned and executed the split of a multi -function shared service canter Into hva centers during a public company split. In addiilon, ha was a member at an enterprise PMO charged with removing 9100M in overhead casts through functional transfonnadon, shared services establishment and stfalagia past reduction, He has managed Me across diverse functions Including opwagona; finance and accounting, WR, preeuramom, IT and cafes: Craig has an MBA from Boston University and a BSc degfoa In Computer Selene from the United States Military Academy at West point, . Specific Expertlae Key companies I Orgataizatlona w ExparipM9tl preelHlOnar epadfrwlly focusing an the got UP and ruhharli . pn C;"'ang + 9a Pout B ty ofmultl-mncronSharedService Organizations - .. „ panaranic . SAIC .' Placated to Shared Servos, Beslness Trensibrmaaon, Entarprss 6A$ Leldos Put).. .. . '.. •. Extensive ledrnology lmplementatton experience • Day aZlmmemrarui •'NMSHcat. ' .. ktqulsNlon iiitsgmndfr, tllvasatrmS anrE spihdasxp®nencs. * PdtIOM Dificramoif': NASA .. Entotprlse transformation eXponancealmad atlunuYlwrai transformaitnn : ' and sirategk 01rddueticm .,. Relevant Experience Enforpriso Transformodon Completed shared services design ond-implementation-as-part-ai-muni•year-eafemrise-Srarosfnrmatlan Initiatives aimad at signilloantly reducing an organization's overhead costs, Separate pmlects Included a headquarters consolidation, a public company split and preparation for a stratago diwes4ture, Recent experience building global HR shared services across EMEA and APAC. Shared Services & Ouraouising Implemented muni•organization Shared Services for finance, promement, contracts, security and human resources employee winless in both graatdiold and brawnheid locations. Established and managed oonlrapzad budget rho decision support funotlpns, Established acclamted cuatomersupport operations, onabling scalabililywhile, reversing underperformance. Ohnnge LcacrcrsWp Exocunad a. myriad of stakeholder Impact and entcrprlso change mothers anilyaes leading to chane strategy formation and imptomento am. unbrad ahuctured clutnge mamodaCogtas to lessen Impact and accelerate adaption ofchange. tnfegration Planned for and oxicuted integration of back office fuettdions from numerous aoquiallions speeding synergy savings realization. F'roumv Swaattanca Optim83ed and Improved PTP, 01'0 and HTR procession io deliver key siranglo and business. obiacdves. Uttlizad process automation to drive efficiency sail control. 8uataan.re JnfJxra varnaret Led proiect prIwillzaitan discuaalons aaroas book eflfoo funolions olmarri at moxlmiaing scarce resources for highest return. Improved compliance, enhanced controls, higharquallty, Increasad customer satisfaction and more efficient operations. Leadership Has held a number of shared services leadership millions In bath finance rind multi-Funotion shared services organizations, Has also hold leadership miss In I1', HR and ratan, munl•aito opafallornd. Strong facilitation and communication skills_ Craig Ackerman Senior Project Manager Mobile: 1=703,4914419 Email: craigackermanP_chazeypartnere,cpm Web: www.chazeypartners.cont Chazey Partners Revised per email communication request 10/31/17 20A-69