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City of Santa Ana RFP 17-072 1 Statement of Qualifications (Revised 11/9/17) • r Business Process Integration Manager— Diana Villegas T Chaze Diana Villegas Partners Business Process Integration Manager Background Diane has 10 years of experience in consulting of business process improvement with focus on financial processes, operational efficiency, internal control, risk assessment and compliance. She worked for 4 years in a Big 4 consulting firm (Dsloitte). After that, she performed different financial roles being promoted as a Commercial Controller al the word's leader media Investment agency in Mexico. She has done consulfing for Shared Services Canter implomantalion for R2R, Tax and Costs Accounting processes, as; well as the Integration of Business Units to the SSC operation and Implementation of management system. Diana obtained a Bachelor's Degree as an Accountant At the Universided Naclonal Autonom k de Mexico (UNAM), after that she took a seminar In Audit and Is in process of obtaining the MOA degree at UNAM. ific Expertise Sxtemal audit &tax eompiiance . Relevant Experience Shared Service Center Implementation She has participated in SSO implementation projects Including viability analysis, design, implementation and improvement of financial business process based on international best practices and benchmarks by industry and country, KPI management and preparation and negotiation of SLA's, training employees on new processes. Including Ke Com males pant fprfinancial processes Simbo ry) ::' R adiorama End implementation ofopereting, ' ,.` GroppM-. Mexico & Argentina :e. ' • Des Pinos a, cenial America eparatlon of financial statements; WP.P:Mexico it Control enhancement; Praud Process improvement, Internal control implementatlan and audit reviews She led the internal control department, being in charge of the design, implementation and improvement of business processes and policies with emphasis on SOX compliance. She was responsible for the internal audit reviews, Identifying control deficiencies and proposing action plans to mitigate them, following up with the management and process: leaders to ensure appropriate Implementation. She was also responsible of preparing and attending external audit reviews from clients and other third parties. Diana has also performed external audit reviews including tax compliance reviews. Risk management She managed projects related to the Implementation of risk management systems, identifying business risks as well as the implementation and monitoring of action plans, testing operating effectiveness and compliance. Financial analysis and Reporting She was responsible for the preparation and analysis of cash flow and financial statements, fnanclal and operatianal reports, defining and Improving reporting schedules end working with IT department to automate reports from the financial system. Diana Villegas, MBA Business Process Integration Manager Mobile: +52 55 37274237 .. Email: rllanavillegos@chazeypartners.com Web: wwmchaieyparmers.com Chazey Partners Revised per email communication request 10/31/17 20A-71