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Attachment G
<br />Multi -Channel Video Service (Enterprise TV, Government TV, Hospitality TV, Healthcare TV,
<br />Education/University TV)
<br />Spectrum Enterprise shall provide the customized cable television programming ("Multi -Channel Video Service") to Customer's
<br />Service Location(s) Identified In a Service Order, which programming shall be subject to change at Spectrum Enterprise's discretion;
<br />provided that Spectrum Enterprise shall use reasonable efforts to substitute similar or comparable programming In the event that any
<br />of the programming services cease to be available. If the Parties agree in writing, Multi -Channel Video Service may include HBO,
<br />Showlime,TMC, Cinemax, STARZ, Encore or Epix (collectively, "Premium Services"),
<br />Spectrum Enterprise and Customer acknowledge that Customer has elected to receive 2 or more tiers of video programming service,
<br />including the "broadcast basic" level which, under Federal law, must be purchased as a condition to receipt of other tiers of video
<br />service, and Customer acknowledges that it is able to purchase the broadcast basic level of service on a stand-alone basis.
<br />Spectrum Enterprise owns and shall at all times have the exclusive right to access, control, maintain, upgrade, use and operate its
<br />Multi -Channel Video Service and related Network and Equipment, except for (1) any video display terminals ("Connections") or Inside
<br />wiring owned and maintained by Customer or a third party, and (it) any conduit, risers, raceways or other spaces where the Network or
<br />Equipment is located that are owned by Customer or a third party, in which case (as between Customer and Spectrum Enterprise)
<br />Customer shall own such Items and Customer hereby grants to Spectrum Enterprise the non-exclusive right to access and use such
<br />space during the Order Term, The System is not, and shall not be deemed to be, affixed to or a fixture of the Service Location, and
<br />nothing is Intended to convey any right or ownership of any portion of the Network or Equipment to Customer or any other person or
<br />entity. Customer shall be liable for any and all theft, damage and/or loss to the System, or any portion thereof, installed at the Service
<br />Location, except to the extent of any negligence or willful misconduct on the part of Spectrum Enterprise.
<br />Customer's use of the Multi -Channel Video Service is subject to the following additional terms and conditions:
<br />1. Multi -Channel Video Service shall not include pay-per-view, video -on -demand, or any visual content other than the mutually -
<br />agreed upon Multi -Channel Video Service channel line-up.
<br />2. Customer shall take all necessary precautions to ensure that. the Multi -Channel Video Service is received only by authorized
<br />parties, and that no part of the Multi -Channel Video Service is received at any other location, including but not limited to locations
<br />where an admission fee, cover charge, minimum or like sum is charged, nor shall Customer authorize or approve of any copying,
<br />taping or duplicating thereof. Multi -Channel Video Service is available for use at commercial establishments and other non-
<br />residential buildings (such as a bar, restaurant or fraternal organization).. In commercial establishments with public viewing, only
<br />the Multi -Channel Video Service Ilneup(s) that is approved for public viewing may be used.
<br />3. Customer shall permit Spectrum Enterprise reasonable access to the Service Locations to inspect the Service Location at
<br />periodic intervals to ascertain, among other things, the number of television sets receiving the Multi -Channel Video Service.
<br />Customer, at its sole expense, shall furnish, install and maintain the Inside wiring.
<br />4. Customer, atits sole expense, shelf furnish, install, program, secure, and maintain all Service connections within the Service
<br />Location. The Service connections shall be installed and programmed by Customer in consultation with Spectrum Enterprise and
<br />any specifications provided by Spectrum Enterprise to Customer in writing..
<br />S. Customer shall not interfere with, alter or substitute any of the programs, information or content offered as part of the Multi -
<br />Channel Video Service, which are transmitted over any of the channels provided without the prior written consent of Spectrum
<br />Enterprise. Under no circumstances shall Customer have any right to encode, alter, reformat, delete or otherwise modify the Multi -
<br />Channel Video Service, including without limitation delivery method and any programming contained within the Multi -Channel
<br />Video Service, without the express written consent of Spectrum Enterprise. The limitations of this paragraph shall not apply to
<br />formatting of programming as agreed by Spectrum Enterprise and Customer.
<br />6. Customer shall provide all first level contact and support to Its authorized users relating to the Network, Equipment, and Multi -
<br />Channel Video Service. In the event of any disruption, failure, or degradation of the Multi -Channel Video Service lasting for twenty-
<br />four (24) consecutive hours or more, Customer shall use all reasonable efforts to diagnose the cause of the Multi -Channel Video
<br />Service Impacting event. In the event that the Multi -Channel Video Service Impacting event is reasonably determined to be caused
<br />by the signal delivered by Spectrum Enterprise, Customer shall contact the designated Spectrum Enterprise technical support
<br />contact for resolution.
<br />7. The Inside wiring shall be Installed by Customer In consultation with Spectrum Enterprise and any specifications provided by
<br />Spectrum Enterprise to Customer in writing. Spectrum Enterprise shall not be responsible for, and Customer shall not be entitled to
<br />any credit or rebate for an outage which may be due to a fault or failure with respect to any inside wiring, Service connections or
<br />any systems, equipment or facilities of any third party, Including but not limited to, instances where such outage is due to the
<br />Customer's failure to promptly provide Spectrum Enterprise with access to the Property to Inspect, monitor, repair, and/or replace
<br />the Systems or Multi -Channel Video Service.
<br />Commercial Bulk Services Agreement v.161213 CONFIDENTIAL Page 26 of 31
<br />02016 Charter Communications. All Rights Reserved.
<br />Lynne P. Bell
<br />E -signed 2017-12-0711:02PM PST
<br />lynne.betl@charter.com
<br />y Document integrity Verified Md 11e San n.mcxnun noevu,nv.a,
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