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If Spectrum determines that safe Installation and/or activation of one or more of the Services will have negative consequences to
<br />Spectrum's personnel or communications network ("Network") or otherwise cause technical difficulties to Spectrum or Its
<br />customers, Spectrum may terminate the respective Service(s) effective upon written notice to Customer or may require Customer
<br />to correct the situation before proceeding with Installation or activation of the Services.
<br />(d) Subsequent Interference. If during the Initial or any renewal Order Term, (1) proper operation of Equipment or provision of a
<br />Service is no longer unhindered or possible as a result of interference or obstruction due to any cause other than Spectrum or (11)
<br />such Interference/obstruction or Its cause may endanger, hinder, harm or Injure Spectrum's personnel, Equipment, or Network
<br />and/or cause technical difficulties to Spectrum or Its customers, Spectrum may terminate the affected Service Order(s) without
<br />liability upon written notice to Customer.
<br />(e) Site Preparation. Customer shall be responsible for necessary preparations at its location(s) for delivery and Installation of
<br />Equipment and the Installation and ongoing provision of Services, including the relocation of Customer's equipment, furniture and
<br />furnishings as necessary to access the Equipment or Services. Upon request, Customer shall provide any available electrical,
<br />utility service, and/or general physical network diagrams or maps prior to Installation or maintenance work to be undertaken by
<br />Spectrum.
<br />Customer shall not charge Spectrum, and shall ensure that Spectrum does not Incur, any fees or expenses whatsoever in
<br />connection with Customer's provision of space, power, or access as described herein, or otherwise in connection with Customer's
<br />performance of its obligations pursuant to this section; and any such fees or expenses charged by any other end user accessing
<br />or using the Services ("End User') shall be borne solely by Customer.
<br />(f) Installation. Spectrum will schedule one or more installation visits with Customer. Customer's authorized representative must be
<br />present during Installation.
<br />If during the course of Installation Spectrum determines additional work is necessary to enable Spectrum to deliver the Services to
<br />the Service Location, Spectrum will notify Customer of any one time charges ("OTC"). If Customer does not agree to pay such
<br />OTC by executing a revised Service Order within five business days of receiving the same, Customer and Spectrum shall each
<br />have the right to terminate the applicable Service Order. OTC may Include construction costs, additional Service installation
<br />charge(s), repair, replacement, and/or any other nonrecurring costs or charges.
<br />Customer shall connect Customer's computer or network to applicable Equipment to enable access to the Services.
<br />Spectrum shall be responsible for reasonable restoration efforts necessary to address any displacement resulting from excavation
<br />and for those damages directly caused by Spectrum's faulty workmanship or installation of the Service, provided that the boring of
<br />holes or Insertion of fasteners through the surface of walls for attachment of peripheral equipment will not be deemed damages
<br />but rather part of normal workmanship,
<br />At the Customer's request, Spectrum may perform installation or maintenance on weekends or times other than during normal
<br />business hours; provided, however, Customer may be assessed reasonable, additional OTC based on Spectrum's actually
<br />incurred labor, material or other costs for such non -routine Installation or maintenance.
<br />If the Installation and maintenance of Service are requested at locations which are or may become, In Spectrum's sole opinion,
<br />hazardous or dangerous to Spectrum's employees or the public or property, Spectrum may refuse to install and maintain such
<br />Service, and, if such Service is furnished, may require the Customer to install and maintain such Services. In the event of such
<br />hazardous or dangerous conditions, Customer shall defend, Indemnify, and hold Spectrum harmless from any claims, loss,
<br />damage, or other liability arising from the installation or maintenance of such Service.
<br />Spectrum shall use reasonable efforts to make Services available by the estimated service dale set forth in the Service Order.
<br />Spectrum shall not be liable for any damages whatsoever resulting from delays In meeting the estimated service date due to
<br />delays resulting from normal Installation procedures or events beyond Spectrum's control,
<br />Examples of delays of Installation Include, without limitation, delays in obtaining necessary regulatory approvals for construction,
<br />delays In obtaining right-of-way approvals, delays in actual construction work being done by Spectrum's vendor(s), and any delays
<br />due to any other provider(s) where Spectrum is relying upon such provider(s) to meet such estimated due date which Is beyond
<br />Spectrum's control.
<br />In the event that Spectrum is unable to install the Service in accordance with the agreed upon schedule as a result of
<br />I. Customer's (or any End User's) failure to deliver any required materials, support or information to Spectrum; or
<br />I. Customer's (or any End User's) failure to provide access to a Service Location; or
<br />ill. Spectrum not being able to obtain access to equipment or software at the Service Location as necessary for installation of
<br />the Service, then Customer shall pay Spectrum a OTC at Spectrum's then prevailing rates for any installation trip made by
<br />Spectrum and an additional OTC for each subsequent trip necessary to perform the Service Installation.
<br />(g) Onaoina Visits. Spectrum will need periodic access for Inspection, operation and maintenance of the Network. Except in
<br />emergency situations, Spectrum will obtain approval from Customer (not to be unreasonably withheld or delayed) before entering
<br />the Service Location. At Spectrum's request, Customer, or a representative designated by Customer, will accompany Spectrum's
<br />employees or agents into any unoccupied unit for any purpose relating to the Equipment.
<br />7. EQUIPMENT AND MATERIALS.
<br />Commercial Bulk Services Agreement v.161213 CONFIDENTIAL Page 3 of 31
<br />02618 Charter Communications. All Rights Reserved,
<br />Lynne P. Bell
<br />E -signed 2017-12.0711:02PM PST
<br />lynne.belt@charter.com
<br />Document Intezrity Verified nnmroro�nou,trdmn
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