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the location of Your local office please visit www.Chzderoom. Spectrum will be
<br />glad to make an appointment for You to come in to Your local office during regular
<br />business hours. If Your rovlow reveals an error In our records. Spectrum will
<br />correct it You may also be able W access cocain Information about You or Your
<br />account by telephone or online at www.Charieroom, depending upon the
<br />Information You have provided.
<br />Does Spectrum protect children's privacy?
<br />Spectrum is concemed about children's privacy and does not knowingly collect
<br />Personally Ide fellable Information from anyone under the age of 13 aver its Service
<br />unless othermse expressly Identified. At those specific parts of our Service,
<br />Spectrum wilt provide a special miles or other Information describing the additional
<br />Privacy protections that may apply. Spectrum urges children to always obtain a
<br />parent or legal guardian's permission before sending any Information about
<br />themselves over the Internal and urges pamms and legal guardians to be vigilant
<br />regarding children's Internet usage. Omer services or web pages accessed
<br />through Spectrum's Service may have different policies on collision of information
<br />panaining to children and You should consult Meir privacy policies and read their
<br />notices If You have any concerns about the collection or use of such Infom,atlon by
<br />those entitles.
<br />Now does Spectrum use cookies and web beacons?
<br />A cookie Is a small tib that scams information in Your browser cn Your computer.
<br />Spectrum places cookies in Your browser that contain some of the Information You
<br />provide when You register with us and when You set up a pereonalized sal or
<br />customize Your mi and preferences on our websites. Spectrum does not
<br />store highly sensitive "=net Information such as Your password, a -mail address
<br />or credit card number In cookies. Cookies enable Spectrum to summarize overall
<br />usage patterns for analysis. In addition, Spectrum uses cookies b provide
<br />personalized seMces such as saving Your astrological sign on Spectrum.net.
<br />Spectrum may also use cookies to provide a more useful online experience, such
<br />as allowing You to quickly enter a sweepstakes if You're already lagged on.
<br />A web beacon is an invisible graphic on a web page that is programmed to collect
<br />non -personally Identifiable information about Your use of a given site. Like cooklea,
<br />web beacons allow Spectrum and Its technology providers to summarize overall
<br />usage patterns for our analysis and protide personalized services Spectmm does
<br />not share or provide personally Identifiable InforrtaUon we may collect such as
<br />names, a -mail addresses and phone numbers with our adveNsers without Your
<br />express permission. However, Spectrum may provide site usage information linked
<br />to Your personally Identifiable Information b law enforcement or others In
<br />compliance with valid legal process or in other situations as stated in the "Who
<br />Saes the Information Collected by Spectrum?" paragraphs above.
<br />You may opt -out of the cookies delivered by Spectrum on Its websites by changing
<br />the setting on Your browser. Depending on Your pnvmy settings, please be aware
<br />that this may disable all cookles delivered to Your browser, not just me ones
<br />delivered by Spectrum. Because a "Do Not Truck" protocol has not yet been
<br />frnal'aed, Spectrums Information collection and disclosure practices, and the
<br />chokes that we provide to consumers, Wit confine 0 operate as described In this
<br />Privacy Policy, whether or not a Do Not Track signal Is recelved.
<br />Targeted Advertisements
<br />Spectrum wants to make The advancements It provides more relevant b You.
<br />Spectrum collecte and uses non -personal infonnatlon, such as information about
<br />your visits to our wale lies, ZIP Code, IP address and Information from third writes,
<br />We may also combine that infommutlon with personally Identifiable Information, such
<br />as Information You provide Spectrum and from Your Spectrum account (Sea
<br />What type of Information does Spectrum Colleor). In addition, Spectrum may
<br />minor with third -party advertising companies who may utilize cookies, web
<br />beacons, or other technology b deliver or facilitate the delivery of tagened
<br />advertisements..
<br />Spectrum also was third -party advertising companles to Identify and present
<br />tailored online advertisements for its goodsand services and uses anonymous ZIP
<br />Codes to geographically target online advertisements for our other agents.
<br />Spectrum will not pmvide our online partners with access or Your name, address,
<br />e-mail add los, telephone number or other personally identifiable Information
<br />without Your permission. When targeted online adveNsements displayed on third.
<br />party websites am based on Your personally Identifiable information ar general
<br />location derived fmm your Spectrum IP address, You may opt -out by going b
<br />httpVlunsubacdbe.Spectmm.com and updating Your privacy preferences. Ager
<br />doing W. we mcommend that You also reopve any unwanted cookies from Your
<br />browser. For mom information on he. to adjust these settings go to Spectrumoom
<br />> Suppori> Internet Help.
<br />Soma of the advertisements You see on cable channels are placed by us. Some of
<br />those ad ergsemeea are placed In particular shows or channels: others am shown
<br />In particular geographic areas. Some of our cable advertisements will ask for Your
<br />commission to take cmtaln astions, like mail You information or allow the advamser
<br />W contact You; If You grant pernds rfon, we Wit use Your personal infumation for
<br />the pe"Itted purposes only. In soma areas we will be able to target wble
<br />adverbsements to Your household that will be mom mlervant to Your Interests
<br />based on information You provide us or Infommation that we receive from third
<br />pad!", When those cable advertisements are directed to You based on Your
<br />personal Information, You can elect rot to receive them. You may opt -out by going
<br />W hltp:ltunsubscdhe.3pectmm.com and updadrg Your privacy preferences.
<br />Lynne P. Bell
<br />E -signed 2017.12-0711:02PM PST
<br />lyes n e. b e l I@ c h a rte r. co In
<br />If you change or get a new account. You will need to mview all of Your opt -out
<br />choices.
<br />What can I do If I believe Spectrum has violated my rights?
<br />You may enforce the limitations Imposed on us by federal law with respect to the
<br />collection and disclosure of pereonally Identifiable subscriber Information about
<br />You, through a c[NI action under federal law, In addition to other rights and
<br />remedies that may be available b You under federal or other applicable laws.
<br />What If I have any questions?
<br />If You have any questions about our privacy protections and policies, please
<br />contact Your local customer selvko office. You can find the phone number for
<br />Your local customer service office on Your monthly bill statement or by visiting
<br />Spectrum's Webelfs at www.Charterm
<br />IMPORTANT NOTE:
<br />This Policy does not apply to Your use of any Spectrum website. You should
<br />review the privacy policy applicable to each site, which Is available under the "Your
<br />Privacy Rights" or 'Privacy Policy section of each Spectrum websge. This Policy
<br />also does not apply b those residential cusbmem who subscribe to SpecWm's
<br />residential video programming, high-speed Internet and/or telephone service. The
<br />Residential Subscriber Privacy Policy is available under the "Your Privacy Righle
<br />section of www.Chanercom,
<br />Effect.; December 18, 2813
<br />Spectrum Commercial Customer Proprletary Network Information (CPNI)
<br />Policy
<br />The following CPNI Policy la M addition to requmark a set font In Spectrum's
<br />Commercat Subscriber Privacy Policy and Is subject b some Permitted uses and
<br />disclosures of Your name, address. and/or telephone number outlined in the
<br />Privacy Policy. The Information (hat we have (1) relating b the quantity, technical
<br />configuration, type, desgnatian, location, and amount of Your use of telephone
<br />eeMce, and I or (2) contained on Your telephone bill concerning the telephone
<br />services that You receive is subject to addltlerel privacy prolectbns. That
<br />Information,
<br />tchme
<br />when matched W Your na, address, and telephone number Is
<br />known as "Customer Proprietary Network Infarmallon," of CPNI for short
<br />Examples of CPNI Include information typically available from details on a
<br />customers monthly telephone bill — the type of Ilne, technical characteristics, class
<br />of service, correct telephone charges, ling distance and local eeMce hitting
<br />records, directory assistance charges, usage data, and casing pattems. As a
<br />aubscdber to our telephone seMces. YOU he" the fight, and Spectrum has a duty,
<br />under federal law to protect the confidentiality of CPNI. Spectrum olfcm many
<br />communicatioosrebfed services, such as, for example, Spectrum Internet
<br />services. From has, to Uma we would like or use the CPNI information we have on
<br />MW b provide You with Information about our communication. -related products and
<br />services or special pronatkns. Our use of CPNI may also enhance our ability to
<br />offer products and services uniform! b Your specific needs. We would like Your
<br />approval so that we, our agents, affiliates, Joint venture pemeam, and Independent
<br />contractors may use this CPNI to let You know about communicallons-related
<br />Servicesother than those to which You currently subscribe that we believe may be
<br />of interest b You. You do have the right to restrict this use of CPNI.
<br />IF WE DO NOT HEAR FROM YOU WITHIN 30 DAYS OF THIS NOTIFICATION,
<br />WE WILL ASSUME THAT YOU APPROVE OUR USE OF YOUR CPNI FOR THE
<br />PURPOSES OF PROVIDING YOU WITH INFORMATION ABOUT OTHER
<br />COMMUNICATIONS -RELATED SERVICES, YOU HAVE THE RIGHT TO
<br />DISAPPROVE OUR USE OF YOUR CPNI, AND MAY DENY OR WITHDRAW
<br />OUR RIGHT TO USE YOUR CPNI AT ANY TIME BY CALLING THE TELEPHONE
<br />NUMBER REFLECTED ON YOUR MONTHLY BILLING STATEMENT OR 1-88&
<br />GET -SPECTRUM. We will also honor any restrictions applied by state law, to the
<br />extent applicable. Spectrum also offers wdow other services that are not related
<br />W the communications services to which You subscribe. Under the CPNI raise,
<br />some of those services, such as Spectrum video services, are consbamid to be
<br />r on-communicaaans related services Occasionally, You may b, asked during a
<br />telephone call with one of our mpmsentaii for Your oast consent to Spactrum's
<br />use of Your CPNI for the purpose of providing You with an offer for products or
<br />services not related b the telephone services to which You subscribe. If You
<br />provide Youroral consent lar Spectrum to do so. Spectrum may use Your CPNI for
<br />the duration of each telephone call In order to offer You additional services. Any
<br />action that You bks to deny for restrict appmwl b use Your CPNI will not affect our
<br />provision to You, now, or In the future, of any service to which You subscribe. You
<br />may disregard this nature if You previously contacted us In response to a CPNI
<br />Notification and denied use of Your CPNI for the purposes described above. Any
<br />denial of approval for use of Yaw CPNI outside of the service la which You already
<br />subscribe is solid well such lime as Yaw lebphone services are discontinued or
<br />You affirmatively revoke or limit such approval or denial. The CPNI Policy above
<br />may be required by law b apply to our Voice over Internet Protocol or, IP voice
<br />services. Effective: May e, 2009
<br />Integrity Verified Adnba Sia,, lr,na,dirn
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