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s.- Telecommunications Account Agreement "v Cahn UNI ATFONS Must include Service Agreement This Telecommyni ations'Account Agreement (referred to as "Agreement" or "TAA") is made by and between U.S. TelePacific Corp, and/or its affiliated companies. ("TPx Communications", also referred to as "our, us, we7, and the Customer described below ("Customer' also referred to as 'you, 1"), pursuant to the TPx Terms and Conditions, to which you agree and which art Included in summary herein (available in full at www.tpx.com/terms). any Legal Name (Individual if Sole elorship) CITY OF SANTA ANA Business As (DBA) Composition: _Corporation . 3eneral Partnership - LP II -C ile Proprietorship at Tax ID (Do not enter personal Social Security No) State Organized: r/Owner Name Raul Gedinez Title City Manager honer Name Tile Address: 20 CIVIC CENTER PLAZA SANTA ANA State: CA ZIP Code: 92701 ners Email Address: Naavo �m This Agreement you are signing with M includes the Terms and Conditions set forth on our website at www.tox.cdm/terms, which are incorporated by this reference into the Agreement. Please refer to our website for the full statement of the Terms and Conditions to which you are agreeing. The summary below is only a reference guide and is not meant to change any of the Terms and Conditions. General —This section defines the Services for which you are contracting, how the prices for those Services are determined, inial conditions for rates and fees, such as expedite fees, how the rates, terms and conditions may be changed during the riract Term and any rights you have if those changes occur. Term, Billing and Payment - This section covers when the Agreement becomes effective, when the Term starts and renews, v additional Services, if any, are handled, how billing will occur and what is Included, how a deposit may be required, what )pens if you delay acceptance of the Services, when payment of Invoices is due, how Invoice disputes are handled, late anent fees, actions that may result from late payment or non-payment and the charge for returned checks. Customer Obligations— This section covers your responsibility for any of our property on your premises, for use of our Service I your message content, for compliance with our Acceptable Use Policy (which may change during the Term), for securing your n network against unauthorized use and access and that you have no right to rely on any oral or written statements of our pioyees contrary to the Customer Obligations Terms and Conditions. Also Included is your responsibility to pay any Td party Idor charges and to arrange for disconnection and payment of charges related to the disconnection of any related services with m current carder(s). Termination —This section slates the rights and duties related to termination of Services or the Agreement, the renewal of the 'm, the fees charged for cancellation of an order for Services before the commencement of a Term, how a "material breach" of Agreement is handled, and whether a fee is incurred for termination of Services or the Agreement before the end of a Term and v it is calculated. Warranty, Disclaimer, Limitation of Liability and Indemnity —This section limits your fights to Impose liability for certain nages on us, disclaims certain Implied representations and warranties, provides credit allowances under certain conditions for irruptions of Service and outages that you may claim, and defines your obligations, and ours, with regard to indemnity and ense of certain claims. Continued on page Exhibit 482517 20B-25