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Customer Contact Authority <br />TPx Communications has an obligation, and Customer has a right, under federal or stale law to protect the confidentiality of your Customer <br />Proprietary Network Information. (CPNI). CPNI includes information relating to the quantity, technical configuration, type, destination, location <br />and amount of use of the services Customer purchases from TPx. You can help prevent unauthorized access to that Information by indicating <br />below the parties authorized to access that information. <br />Authority Levels: <br />RIM, (ReadMrite/All) Grants full authority to request Information and place orders. Includes access to usage and network configuration. <br />RNWB: (ReadMdte/Bill) Grants authority to ask questions about billing Issues and request bill related changes. <br />RAN/O: (ReadANdte/Orders): Allows access to Information about the network configuration and is authorized to place orders Including <br />reconfigures, moves, adds, changes, new locations, etc. <br />FUT: (Read/Trouble) Can report trouble on accounts and receive network configuration information. <br />PrImary Account <br />Authority/Authorized SI nee <br />Name <br />Raul C>od'nez <br />Title <br />City Manager <br />- Do not send markeft emalls <br />Phone <br />714-647-M <br />Cell <br />Email <br />I rgondnez@santaana.org <br />Authority Level: RWA RWB -RWO ]RT <br />Alternate Primary Account Authority <br />Name <br />Mb Fetner <br />rus <br />IT Infrastructure Manager <br />—t Do not send marketing emalls <br />Phone <br />714-647-M <br />Ce8 <br />Email <br />I mfelner@sanleanaarg <br />Authority Level: :RWA RWB iRWO —'RT <br />Agent Contact <br />Company Name <br />Name <br />Title <br />Phone <br />Cell <br />Email <br />This Installation only Term of contract <br />Duration: — — <br />Authority Level: _j RWA —RwB RWO _RT <br />Voice Vendor <br />Company Name <br />Name <br />Title <br />Phone <br />Cell <br />I <br />Email <br />This Installation only I Term of contract <br />Duration: — <br />Authority Level: RWA J RWB RWO _ RT <br />Data Vendor <br />Company Name <br />Name <br />Tifie <br />Phone <br />Cell I <br />Email <br />Duration: _ This Installation only _ Tenn BtdrarInctuta Manager <br />Authority Leve714) 647-5384 = RWA — RWB _ RWO _ RT MFelner@santaanaorg <br />'I grant permission to TPx to provide access to CPN/ to the authorized account contacts listed above subject to designated level of authority' <br />Company Legal Name: CITY OF SANTA ANA Account Number: 0 <br />Printed Name: Title: <br />Authorized Signature: Date: <br />Email: Scan signed documents and send to customercere@lpx.com Fax 866.891-2088 <br />M0117 20B-39 <br />