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Attachment 3-8: Cost of Services <br />OverDrive's offer is for an annual platform fee of $6,000 (a discount of 40% off the current <br />platform price) with no annual minimum content commitment. The platform fee includes all <br />system -wide updates, maintenance of library -branded website, hosting, training and support <br />services, promotional assistance, collection development assistance, user-friendly multilingual <br />intuitive interfaces, support for all major devices, bandwidth for all collection downloads from <br />OverDrive, configuration and license fee, and third -party licenses for digital rights management. <br />All other requested services in the Scope of Services are also included at no additional cost. The <br />individual items are unable to be itemized, as they are all included and there is no breakdown <br />for each component. OverDrive personnel will spend as many man hours as necessary to assist <br />Santa Ana in providing a successful digital collection for its patrons. <br />This proposal also includes the Front Line Tech Support, direct patron support, offered at no <br />additional cost. Additional information on Front Line Tech Support is available in Attachment 3- <br />6. <br />Additional optional services: <br />Get a Library Card option: This feature allows individuals to sign up for a temporary library card <br />directly within Libby. The cost is $0.90 per successful patron. Additional information is available <br />in Attachment 3-6. <br />