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EXHIBIT 1 Finally, Santa Ana's vision is sensitive to the needs of its unique demographics and regional mix. As a major supplier of workforce for surrounding communities, Santa Ana is firmly embedded in its regional and cluster matrix. Santa Ana's implementation of the vision entails enhancing business and supports social and educational services and access to them, mostly though not exclusively through its WORK Center and WDB. An effective efficient administration is necessary to deliver the services that make each of these strategies effective. The Santa Ana WDB's overall strategies: 1. Identify regional clusters most likely to create new jobs in which Santa Ana's workforce can participate and the foundational requirements of such jobs; 2. Expand small business development support as a creator of new jobs and method for growing the local tax base; 3. Educate Santa Ana's current and future workforce through classroom pre -training and training activities, plus on-the-job training and workforce skill enhancement activities; 4. Offer career pathway programs for both unemployed and employed adults and youth; 5. Increase access to jobs for disconnected and underserved populations, especially youth; 6. Organize, integrate and support social and other services through the WDB's network of partnerships, volunteer organizations, and established institutional resources; and 7. Assure funding from all public, private, and other sources in support of its programs. D. ONE-STOP SYSTEM, SERVICES " The AJCC, currently located at the Santa Ana Regional Transportation Center (hereinafter referred to as the Santa Ana W/O/R/K Center), 1000 E. Santa Ana Blvd,, shall provide and/or coordinate WIOA services to individuals, providing them with the necessary skills to participate in building a world- class workforce in Santa Ana. In January of 1996, the Santa Ana W/O/R/K Center opened its doors as the first universal access One -Stop in the County of Orange designed to meet the employment placement assistance and training needs of the community through workforce and economic development. The Santa Ana W/O/R/K Center offers the community a variety of informational, employment and training services based on individual needs. Those needs are met by the combined efforts of the Santa Ana W/O/R/K Center partners which include the Employment Development Department (EDD), Orange County Social Services Agency (SSA), Rancho Santiago Community College District (RSCCD), State Department of Rehabilitation, Boys & Girls Chub of Santa Ana, City of Santa Ana Economic Development Department, and several other agencies. The Santa Ana W/O/R/K Center is located in the city of Santa Ana which ranks as the fourth densest city in the entire nation. Santa Ana's workforce faces unique challenges based on its population base, its industrial growth, and its economic position. Santa Ana is the second oldest and second most populous incorporated city in Orange County compared to Anaheim, and its median household income ranks nearly the same, near the bottom of incorporated Orange County cities. However, fruitful comparison ends here. Many of Santa Ana's residents speak Spanish at home as their primary or additional language. Santa Ana also is a particularly young population, with almost a quarter of its population under 18 than the state norm. Add to this an exceptionally high drop-out rate for local schools. These issues create a unique flavor for Santa Ana the city. They impact almost every element of work and work preparedness, including their underlying education, youth culture, industry distribution, and other drivers. The AJCC, through its central location at the Santa Ana Regional Page 3 of 12