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EXHIBIT 1 <br />Exhibit A <br />• Companies already planning layoffs will be immediately referred to the City of Santa Ana WDB <br />for Rapid Response services. <br />Step 4 - Approval of Manufacturers <br />Approve of Manufacturers with three identified early warning signs or barriers to growth a company will <br />be considered for layoff aversion business assistance implementation services or growth services. <br />• CMTC will submit the WDB Business Data Intake Form (see Exhibit C) and recommendations <br />to the City of Santa Ana WDB to review and approve potential on-site layoff aversiop business <br />assistance implementation projects. This step is to agree and prioritize companies based on need <br />and potential job retention or creation. <br />• Manufacturers not qualifying for onsite layoff aversion services are eligible for CMTC's <br />California Manufacturers AdvantageTM program at no charge. All participating manufacturers will <br />receive information on partner programs. Companies unable to provide Sr. management <br />commitment and the needed resources for participation in the program should not be considered <br />for on-site services as this significantly reduces the implementations success <br />Step 5 - Customized On-site Layoff Aversion or Growth Business Assistance Implementation <br />Solutions <br />• Santa Ana WDB Project Manager will approve companies. <br />• Statement of Work reviewed and approved by the company. Gain Sr. Management commitment <br />to job retention or creation with signed contract/scope of work. Management will provide a <br />confidential list of employees that could be at -risk for layoff if the manufacturer is unable to <br />stabilize -and become more profitable. <br />• CMTC will provide on-site training and implementation as stated in the approved Scope of Work. <br />These services are customized to address the customer's issues and retain/create jobs. <br />• Once layoff aversion and business assistance implementation services are completed, the <br />company will sign -off on the project and job retention/creation impacts gained in the form of a <br />testimonial letter (see Appendix A for sample letter). <br />Step 6 - Independent 3rd party survey <br />• All companies receiving services will be surveyed within 6-12 months of the delivery by MEP <br />independent 3rd party survey for satisfaction and quantified impact. CMTC will report forecasted <br />impact at project completion, survey the company 90 -days after project completion to assure job <br />retention and company will receive the independent 3rd party survey within 6-12 months. <br />25D-13 <br />