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INSURANCE: NOT REQUIRED WORK MAY PROCEED CLERK OF GUUN MAR 1 6 2018 t x0%2517 i t t Please return an original executed agreement to our office (M -30/T11) Telecommunications Account Agreement Must Include Service Agreement This Telecommunications Account Agreement (referred to as "Agreement" or "TAA") is made by and between U.S. TetaPacific Corp. andtor its affiliated companies. (rPx Communica#ions°, also referred to as "our, us, we"), and the Customer described below ("Customer" also referred to as "you, I"), pursuant to the TPx Terms and Conditions, to which you agree and which art Included In summary herein (available in full at www.ipx.com/torms). Name (individual It Sole CITY OF SANTA ANA business As (DBA) Composition: _, orporailon __3oneral Partnership `LLP I_p _, le Proprietorship Tax ID (Do not enter personal Social Security No) State Organized; )caner Name Raul Godiooz Title City Manager )wner Name Title Address: 20 CIVIC CENTER PLAZA SANTA ANA State: CA ZIP Code: 92701 nor's Email Address: -czars P=gs,nr�an = This Agreement you are signing with I t includes the Terms and Conditions set forth on our wobsite at www tox.comtterms, which are incorporated by this reference into the Agreement. please refer to our wobsite for the full statement of the Terms and Conditions to which you are agreeing. The summary below is only a reference guide and is not meant to change any of the Terms and Conditions. General—This section defines the Services for which you are contracting, how the prices for those Services are determined, Belot conditions for rates and fees, such as expedite fees, how the rates, terms and conditions may be changed during the 7tracl Term and any rights you have if those changes occur. Term, Billing and Payment • This section covers when the Agreement becomes effective, when the Term starts and renews, N additional. Services, It any, are handled, how billing will occur and what Is Included, how a deposit may be required, what opens It you delay acceptance of the Services, when payment of Invoices is due, how Invoice disputes are handled, fate yment fees, actions that may result from late payment or non-payment and the charge for returned checks. Customer Obligations This section covers your responsibility for any of our property on your promises, for use of our Service I your message content, for compliance with our Acceptable Use Policy (which may change during the Term), for securing your n network against unauthorized use and access and that you have no right to rely on any oral or written statements of our ployees contrary to the Customer Obligations Terms and Conditions. Also included is your responsibility to pay any 3f° party idor charges and to arrange for disconnection and payment of charges related to the disconnection of any related services with it current carrier(a). Termination — This section states the rights and duties related to termination of Services or the Agreement, the renewal of the m, the fees charged for cancellation of an order for Services before the commencement of a Term, how a "material breach" of Agreement Is handled, and whether a fee is incurred for termination of Services or the Agreementbefore the end of a Term and N It is calculated. Warranty, Disclaimer, Limitation of Liability and indemnity —This section limits your rights to Impose liability for certain pages on us, disclaims certain implied representations and warranties, provides credit allowances under certain conditions for irruptions of Service and outages that you may claim, and defines your obligations, and ours, with regard to Indemnity and onse of certain claims. Continued on page;