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9. PROVIDER AUDIT RIGHTS. <br />Agency understands and agrees that, in order to ensure Agency's compliance with the Agreement, as well as with applicable laws, <br />regulations and rules, Provider's obligations under its contracts with its data providers, and Provider's internal policies, Provider may <br />conduct periodic reviews of Agency's use of the Services and may, upon reasonable notice, audit Agency's records, processes and <br />procedures related to Agency's use, storage and disposal of the Services and information received therefrom.. Agency agrees to cooperate <br />fully with any and all audits and to respond to any such audit inquiry within ten (l0) business days, unless an expedited response is <br />required. Violations discovered in any review and/or audit by Provider will be subject to immediate action including, but riot limited <br />to, invoicing for any applicable Fees (if Services are based on member of users and Agency's use exceeds licenses granted), suspension <br />or termination of the license to use the Services, legal action, and/or referral to federal or state regulatory agencies. <br />10. REPRESENTATIONS AND WARRANTIES. <br />Agency represents and warrants to Provider that Agency is fully authorized to disclose Reports, information, and related data or images <br />to Provider in accordance with this Agreement and to grant Provider the rights to provide the Services as described herein. Where <br />redaction of Reporvs is required prior to provision to Provider, Agency represents and warrants it will redact applicable Reports <br />consistent with all laws and regulations. In performing their respective obligations under this Agreement, each Party agrees to use any <br />data and provide any services, in strict conformance with applicable laws and regulations, and further, to comply with all applicable <br />binding orders of any court or regulatory entity and consistent with the terms of this Agreement. <br />11. LiMTTATION OF WARRANTY. <br />For purposes of this section, `Provider" includes Provider and its Affiliates, subsidiaries, parent companies, and data providers. THE <br />SERVICES PROVIDED By PROVIDER ARE PROVIDED "AS SS" AND WITHOUT ANY WARRANTY, EXPRESS, IMPLIED, <br />OR OTHERWISE, REGARDING ITS ACCURACY OR PERFORMANCE INCLUDING WITHOUT LIMITATION ANY IMPLIED <br />WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR. PURPOSE, SUITABILITY, OWGINALl"I'Y, OR <br />OTHERWISE, Of ANY SERVICES, SYSTEMS, EQUIPMENT OR IVLATERIALS PROVIDED HEREUNDER. <br />12. LIMITATION OF LIABILITY. <br />To the extent permitted by applicable law, Provider's entire liability for any claims(s) resulting from its acts or omissions, including, <br />but not limited to negligence claims under this Agreement shall not exceed the total amount of Fees actually received by Provider from <br />Agency (excluding pass through or out of pocket expenses) for the specific Services from which liability arises during the twelve (l2) <br />month period immediately preceding the event first giving rise to such liability, and if not yet in the twelfth (12th) month of this <br />Agreement, for the period leading up to such event. To the extent the relevant Services are made available at no cost to Agency, than <br />in no event shall Provider's liability to Agency under this Agreement exceed One Hundred dollars ($100.00) is the aggregate. This <br />limitation of liability will not apply to any claims, actions, damages, liabilities or fines relating to or arising linin Provider's gross <br />negligence or willful misconduct. In no event shall Provider be liable for any indirect, special, incidental, or consequential damages in <br />connection with this Agreement or the performance or failure to perform hereunder, even if advised of the possibility o f such damages. <br />13. INDEMNIFICATION. <br />To the extent permitted under applicable law, each Party shall defend, indemnify, and hold harmless the other Party, its Affiliates, and <br />their officers, directors, employees, and Agents (the "Indemnified Parties") against and from any and all losses, liabilities, damages, <br />actions, claims, demands, settlements, judgments, and any other expenses (including reasonable attorneys' fees), which are asserted <br />against the Indemnified. Parties by a third parry, but only to the extent caused by (i) violation of law in the performance of its obligations <br />under this Agreement by the indemnifying party, its Affiliates, or the officers, Agents or employees of such parry (tbe "Indemnifying <br />Parties"); (ii) the gross negligence or willful misconduct of the Indemnifying Parties during the term of this Agreement; (in) violation, <br />Infringement or misappropriation of any U.S. patent, copyright, trade secret or other intellectual property right; or (iv) with respect to <br />Agency, violation of any of the license terms or restrictions contained in this Agreement. The indemnities in this section are subject to <br />the Indemnified Parties promptly notifying the Indemnifying Parties in writing of any claims or suits. <br />14. FORCE MAJEURE. <br />Neither Parry will be liable for any delay or failure to perform its obligations hereunder due to causes beyond its reasonable control, <br />including but not limited to natural disaster, pandemic, casualty, act of God or public enemy, riot, terrorism, or governmental act; <br />provided, however, that such Party will not have contributed in any way to such event. if the delay or failure continues beyond thirty <br />(30) calendar days, either Party may terminate this Agreement or any impacted Order with no father liability, except that Agency will <br />be obligated to pay Provider for the Services provided under this Agreement prior to the effective date of such termination. <br />