HomeMy WebLinkAbout19I - HOMELESS SVC REPORTREQUEST FOR
COUNCIL ACTION
CITY COUNCIL MEETING DATE:
AUGUST 21, 2018
TITLE:
HOMELESS SERVICES QUARTERLY
REPORT FOR APRIL 2018
THROUGH JUNE 2018
{STRATEGIC PLAN NOS. 1,6; 5,4; 5,6}
CITY NAGER
RECOMMENDED ACTION
CLERK OF COUNCIL USE ONLY:
APPROVED
❑ As Recommended
❑ As Amended
❑ Ordinance on 1n Reading
❑ Ordinance on 2nd Reading
❑ Implementing Resolution
❑ Set Public Hearing For
CONTINUED TO
FILE NUMBER
Receive and file the Quarterly Report for Homeless Services for the period of April 2018 through
June 2018.
DISCUSSION
On February 6, 2018, the City Council received the first Homeless Services Quarterly report
detailing the City's many efforts to address homelessness. On May 1, 2018, City Council
received the second Homeless Services Quarterly report detailing three major initiatives; 2018
Draft Homeless Plan, 2018 City led Homeless Point In -Time Count and Survey and the Civic
Center Plaza Operation. This report is for the quarter ending June 30, 2018, and provides
updates and statistics for many of the homeless services implemented throughout the City. The
report is divided into four sections:
1. Law Enforcement
2. Affordable Housing and Case Management
3. Funds Committed to Address Homelessness
4. Other Services and Initiatives
The report also highlights eight major initiatives that took place this quarter. These initiatives
include: Civic Center Plaza operation, continued successful City Collaboration in Federal
proceedings with Judge David O. Carter regarding Homelessness and the County, Santiago
Creek Clean-up Project, City & County Collaboration on Mental Health Association, opposition to
the Orange County Needle Exchange Program, application submissions to HUD Notice of
Funding Availability for Housing Assistance for the Homeless, Central Service Planning Area City
collaboration, and contribution to Big 11 Cities Initiative.
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Homeless Services Quarterly Report for April - June 2018
August 21, 2018
Page 2
In addition, the report concludes with ongoing timeline that highlights the successes and
accomplishments in the area of homeless services by City staff and community partners. The
City's new Homeless Services Manager, Hafsa Kaka, joined the City in February 2018 to
enhance the coordination of the City's efforts to address homeless services and has identified
four guiding principles as the foundation in delivery of homeless services:
• Goal of bringing best practices of homeless service delivery to the City of
Santa Ana, such as Housing First and Harm Reduction.
• Strengthened collaboration with County and Cities in coordination of
homeless services and programs.
• Increased assistance to individuals experiencing homelessness and
addressing areas of housing, employment, mental health, and other basic
needs.
• Coordinated services with law enforcement, affordable housing, homeless
outreach, housing navigation and case management.
1. Law Enforcement
The Santa Ana Police Department (SAPD) has been instrumental in addressing homelessness.
The SAPD tracks the number of calls for service that are received by the City on an on-going
basis. In 2017, SAPD received a total of 8,554 calls for service related to transient disturbances,
trespassing, drunk in public, battery and Santa Ana Municipal Code Violations.
With the recent removal of individuals experiencing homelessness in the Civic Center Plaza, the
SAPD has continued to dedicate two teams to provide the ongoing outreach.
a. Two Homeless Evaluation Assessment Response Team (HEART) officers, two Orange
County Health Care Agency outreach workers and the SAPD Civic Center Patrol
Team, continue to address homeless related issues. Specific outreach has been
conducted at Birch Park, Angeles Park, Sasser Park and the Old Orange County
Courthouse.
b. The Quality of Life Team (QOLT) was formed in January 2018 to address concerns
and requests related to municipal code violations, property storage and improper use
of public/private property. This multidisciplinary team is comprised of staff from the
SAPD, Parks and Recreation, Public Works, Code Enforcement and Orange County
Healthcare Outreach workers.
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Homeless Services Quarterly Report for April - June 2018
August 21, 2018
Page 3
The most recent activities associated with the QOLT are displayed in the table below:
Quality of Life Team (QOLT)
23 WEEK
Total Fiscal
Statistics
TOTAL
Average
Average
1/23/18
Per Week
Per
Funding
through
$296,063.88"
Day
6/29/18
Description
No. of Locations Reported
735
32
8
No. of Individuals Contacted
1141
50
12
No. of Encampments
797
35
9
(can be multiple per location)
No. of Service Pick Ups
530
23
6
(can be multiple per location -
Rubbish/Trash/Debris
No. of Locations Posted
135
6
1
No. of Property Stored
64
3
1
(@ City Yard/Facility - personal property &
items of value
No. of Shopping Carts
Disposed of
433
24
6
No. of Tons of Trash
& Debris Disposed of
196
9
2
No. of Private Property Assistance with
Courtesy Clean-up and Removal of
154
7
2
Transients
2. Affordable Housing, Outreach and Case Management
As an entitlement city, the City of Santa Ana receives an Emergency Solutions Grant (ESG) to
fund non-profit homeless service providers in the areas of street outreach, emergency shelter,
homeless prevention and rapid rehousing. Following is an update on ESG ongoing efforts:
ESG
Q4
Total Fiscal
Year 2017/2018
Individuals
Served
239
1,862
Funding
$167,076.05
$296,063.88"
Disbursed
Reflects HUD IDIS system and HUD SAGE system as of 8/15/2018
*Does not reflect final drawdown amount.
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Homeless Services Quarterly Report for April - June 2018
August 21, 2018
Page 4
*Individuals served reflects unduplicated individuals entered into the homeless management
information system during Q4 only. The number does not reflect individuals served without
creating an HMIS packet, nor on-going management
Permanent Supportive Housing
Total Fiscal
PSH
Year 2017/2018
Total Number of PSH Units Developed
$45,000
for Homeless Individuals or Families
79
Total Number of PSH Units in the
$36,000
Pipeline for Homeless Individuals
131
or Families
Amount of Funds
Total
210
3. Federal Funds Committed to Address Homelessness
Programs
Amount of Funds
Emergency Solutions Grant for FY17-18
$429,526
Santa Ana Police Department HEART Team
ESG Program Funds
$45,000
Illumination Foundation
CDBG Program Public Service Funds
$75,000
WISEPlace (CDBG Program Public Service Funds)
$36,000
Subtotal
$585,526
Projects
Amount of Funds
The Orchard (71 Project -Based Vouchers)
$7,895,194
The Orchard (HOME Program Funds)
$1,199,869
The Depot at Santiago (8 Project -Based Vouchers)
$710,460
Santa Ana Veterans Village (HOME Program Funds)
$352,963
Santa Ana Veterans Village
75 Project -Based Vouchers
$11,489,000
Aqua Housing (56 Project -Based Vouchers)
$7,000,000
Subtotal
$28,647,486
Total Federal Funds Committed in Fiscal Year $29,233,012
2017/2018
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Homeless Services Quarterly Report for April - June 2018
August 21, 2018
Page 5
4. Other Services and Initiatives
STRATEGY
ACTION
OUTCOMES/TIME-FRAME
Completed —
Create an Interdepartmental Team on
Team meets weekly & the
Homelessness to coordinate all City
addition of subcommittee
agencies and activities.
meetings to move action items
Improve the internal
forward
coordination and
communication between
Consider opportunities to improve
Completed- April 2018
City agencies providing
conditions in the Civic Center.
services and enforcement
Completed- January 2018
Develop a webpage regarding how
Ongoing Addition have been
Santa Ana is addressing homelessness.
implemented
Utilize the Santa Ana City
Draft a new section to the Santa Ana
Charter and Municipal
Municipal Code related to storage or
Completed- December 2017
Code to make
property and services in the Civic Center
improvements
area.
Participate in regional bodies and
Coordinate with courts,
discussions to achieve the greatest
Ongoing
other cities and County of
impact on homelessness in the City.
Creation of Central Service Planning
Orange
Area Cities Collaborative on Housing
Ongoing
Resources
Enlist non-profit and faith -based
organizations serving homeless
individuals to agree on a strategy to help
Ongoing
move individuals off of the streets and
Coordinate with Non-
into housing.
Profits and Faith Based
Organizations
Continue to fund non-profit Emergency
Solutions Grant homeless service
providers to provide street outreach,
Ongoing
shelter, homeless prevention and rapid -
rehousing services.
Initiate and participate in lobbying for
On-going — Staff is
legislation and resources; solicit State
participating on the County's
Develop and implement
and Federal assistance to respond to the
Advisory Committee for No
specific legislation related
needs for housing, enforcement and
Place Like Home funds and
to housing and
social services for the growing homeless
are following relevant
homelessness
population.
legislation
Participation in the Big 11 Cities Initiative
to secure one-time state homeless block
Completed
rant in support of AB3171
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Homeless Services Quarterly Report for April - June 2018
August 21, 2018
Page 6
Major Initiatives
1. Civic Center Plaza Operation
2. Continued successful City collaboration in Federal proceedings with Judge David O.
Carter regarding homelessness
3. Santiago Creek Clean-up Project
4. City & County collaboration regarding Mental Health Association
5. Opposition to the Orange County Needle Exchange Program
6. Application submissions to HUD NOFA's for housing assistance for the homeless
7. Central Service Planning Area City Collaboration
8. Contribution to Big 11 Cities Initiative
Timeline highlighting recent Successes and Accomplishments
In March of 2018, US Federal District Judge O. David Carter held a status hearing with County
Officials, City Mayors, City Managers and other stakeholders to address homelessness relative
to the Santa Ana Riverbed. In this hearing, the Judge resolved that the same effort be
administered for the homeless residing in the City of Santa Ana, and more specifically for the
extensive population in the Civic Center. The Judge has mandated the prioritization of County
assistance, resources and placements for homeless individuals in the Civic Center. As such, on
April 2, 2018, the County Health Care Agency provided referrals and shelter options and
connections to services for the homeless individuals residing in the Santa Ana Civic Center in
partnership with Santa Ana Police Department who provided safety and security.
On April 3, 2018, US Federal District Judge David O. Carter gathered both County and City
officials for a special hearing on homelessness. Judge Carter, specially extended invites to 34
City Mayors and City Managers to present and discuss their plans on addressing homelessness
in their City. This followed after the County Board of Supervisors rescinded a plan to dedicate
land for emergency housing in the Cities of Irvine, Huntington Beach and Laguna Niguel, where
the respective City Council officials opposed the plan due to community protests against the
resolution. The City of Santa Ana was represented by Mayor Miguel Pulido and Mayor Pro Tem
Michele Martinez who spoke at the bench on the importance of a regional collaborative approach
in ending homelessness, the influx of homeless individuals coming to Santa Ana from other parts
of the County, and the significance of other cities to address the problem. Mayor Pro Tem
Michele, Martinez also discussed the Santa Ana Point -In -Time count that was conducted the
weekend prior, which portrayed the increased numbers of individuals experiencing homelessness
in Santa Ana who traveled and were sent by other cities to seek services in Santa Ana. The City
was also represented by City Manager Raul Godinez II, Deputy City Manager Robert Cortez and
Homeless Services Manager, Hafsa Kaka.
On April 4, 2018, the Orange County City Managers Association (OCCMA) convened to discuss
the special topic on homelessness, in light of the special hearing this past week that US Federal
District Judge David O. Carter convened with City Managers and Mayors across the County on
addressing homelessness through regional collaborative efforts. Santa Ana was represented by
City Manager Raul Godinez II, Deputy City Manager Robert Cortez and for the homeless
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Homeless Services Quarterly Report for April - June 2018
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segment, Homeless Services Manager Hafsa Kaka. City Managers divided in their respective
Service Planning Areas (North, Central and South) to strategize and coordinate efforts,
resources, and capacity in addressing homelessness in the designated SPA. As the City with the
most experience in the homeless issue, Santa Ana has taken a leadership role in coordinating
services, through a data driven approach in resource allocation and supportive services. Santa
Ana and Huntington Beach will be taking the lead to draft a strategic plan for regional efforts in
the Central SPA cities.
On April 5, 2018, the City requested the extension of the Orange County Santa Ana National
Guard Armory Emergency Shelter as a response to the Homeless crisis that the County of
Orange and the City of Santa Ana is experiencing. The following week, Governor Brown granted
a 90 -day extension for both Santa Ana and Fullerton Emergency Shelters at the National Guard
Armories. .
On April 6, 2018, the City of Santa Ana was pleased to announce that the U.S. Department of
Housing and Urban Development (HUD) and the U.S. Department of Veterans Affairs (VA) has
awarded one -hundred (100) project -based vouchers for homeless veterans to the Housing
Authority of the City of Santa Ana. This supportive housing assistance is provided through the
HUD -Veterans Affairs Supportive Housing (HUD-VASH) Program which combines rental
assistance from HUD with case management and clinical services provided by the VA. This
award is valued at over $1,054,965 per year for Santa Ana to provide permanent supportive
housing for homeless veterans. Santa Ana was one of only 50 housing authorities awarded these
vouchers statewide and one of only 323 nationwide
On April 11, 2018, the City of Santa Ana's Housing Division Manager, Judson Brown, organized
a 15 -person tour of the City of Santa Ana' first Permanent Supportive Housing, "The Orchard," for
the US Department the Housing Urban Development's (HUD) Region IX and X field officers and
Public Housing Authorities. The HUD representatives flew to Southern California to tour this
project among others in Southern California. The City of Santa Ana was also represented by
Deputy City Manager Robert Cortez, Homeless Services Manager Hafsa Kaka, and Senior
Housing Specialist Miriam Zepeda. The Housing Division Manager provided the presentation
reviewing the acquisition and rehabilitation of an existing motel in the City of Santa Ana, that now
provides 71 units of permanent supportive housing for chronically homeless individuals identified
through the Coordinated Entry System. HUD representatives expressed their thanks to the City
on the successful project and invited City of Santa Ana to teach other continuums on these best
practices. Later the same day, the City Manager Raul Godinez II and City Councilmembers along
with a representative from the Board of Supervisors and County staff, received a tour of the
project.
On April 12, 2018, Homeless Services Manager, Hafsa Kaka submitted an application for the
Helen Putnam award on Housing Programs and Innovation. The application highlighted the City's
coordinated efforts to address homelessness with internal and external partners, the City
emerging as a leader in the County to address the issue, and the recent initiatives in the 2018
Homeless Draft Plan. Most importantly, the Orchard Permanent Housing Supportive Housing was
highlighted to display the City's success and accomplishments in housing the homeless.
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Homeless Services Quarterly Report for April - June 2018
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As of April 12, 2018, the Civic Center Plaza of the Flags has been cleared and fenced as part of
the strategic plan to renovate the area. During this project, 234 individuals were assessed, with
99 individuals accepting the following services: emergency shelters, residential substance abuse
treatment programs, recuperative care and mental health treatment programs. Santa Ana Police
Department HEART & QOLT Teams are continuing to work with the County Health Care Agency
teams to outreach to individuals experiencing homeless in the City of Santa Ana.
On May 15, 2018, City staff met with the County of Orange Health Care Agency as a follow up to
the April meeting to.discuss concerns on homeless activity around the Mental Health Association
(MHA) facility located on South Main Street. City staff were represented by the City Manager's
Office, City Attorney's Office, Community Development Agency, Planning and Code
Enforcement. Currently, Code Enforcement has issued MHA a citation to comply and address
violations that are not up to standards and to abide by City codes.
On May 22, 2018, City Staff submitted a letter to Orange County Board of Supervisors
addressing the approval selection and agreement of the Mental Health Association (MHA), as the
County prepares to award MHA Multi -Services Center a new three-year contract to operate on
2416 S. Main Street in Santa Ana. Homeless Services Manager, Hafsa Kaka attended and
provided public comment informing the Board of Supervisors that the City has faced escalating
concerns from surrounding communities regarding MHA's operations, and disturbances created
by individuals experiencing homelessness who must exit the facility. The City respectfully
requested that flexibility be built into the new agreement to allow consideration of alternative
locations in the County for MHA Multi -Services Center. Santa Ana's message was well received
by Chairmen Andrew Do, who acknowledged Santa Ana's overwhelming inequity in having to
address the homeless issue and provided his personal commitment to addressing homelessness
in Santa Ana. Supervisor Spitzer, who inquired procedural reviews by County Health Care staff
on the operations of MHA, required that County Health Care Agency provide minimal impact to
Cities through transparency and accountability. The City and County of Orange Health Care
Agency are meeting and working on solutions to mitigate the impact of MHA in the surrounding
community, including increase of County Health Care Agency Outreach Workers engaging with
the homeless from MHA and connecting them to services. Additionally, Code Enforcement is
working with MHA to address violations that are not up to City standards as well as reviewing the
existing agreement between County and MHA to ensure that operations are running as
intended. In considering Santa Ana's concerns, the Board did not pass the approval selection
and has moved it to June Stn
On May 25, 2018, the Honorable Federal District Judge David Carter, convened the County of
Orange, the Cities of Santa Ana and Anaheim, Mayors and City Managers to attend a hearing
regarding the continued download of homeless individuals from placements, and the shifting of
the Anaheim Riverbed population into Santa Ana. The City of Santa Ana was represented by
Mayor Miguel Pulido, City Manager Raul Godinez, Deputy City Manager Robert Cortez,
Homeless Services Manager Hafsa Kaka, Acting Deputy Chief Ken Gominsky and the City
Attorney's Office. The Judge informed members of the court and all parties that the City of Santa
Ana continues to receive the download of homeless individuals once their placements in motels
expire and from other cities who do not provide services for the homeless. The judge provided
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Homeless Services Quarterly Report for April - June 2018
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clear direction to the County and Cities, that he would like to see three Emergency Sites, one in
each service planning area (North, Central and South). The judge would like to also see
transitional living centers and long term permanent supportive housing plans by the second week
of June, when he intends to convene a tent hearing with all City managers and the County. The
Judge will also be hosting an early morning walk through at the Santa Ana armory on June 4th, in
order to portray the download of homeless individuals into the residences of Santa Ana, and has
required County and City officials to attend. The City and County of Orange Health Care Agency
are meeting to work on solutions to mitigate the impact of MHA in the surrounding community,
including increase of County Health Care Agency Outreach Workers engaging with the homeless
from MHA and connecting them to services. Efforts are focused on additional outreach staff
provided by County and MHA, potential of extended MHA hours to mitigate homeless impact
during school release hours and transportation for MHA clients to shelter facilities or residence.
Additionally, County staff has provided outcomes and data representing that 132 MHA clients
were connected to housing in fiscal year 2016-17
On June 5, 2018, the Honorable Federal District Judge David Carter, gathered Orange County
and City officials in front of the Santa Ana armory at 5:OOam in the morning, to observe the
download of homeless individuals into the residences of Santa Ana and the impact the City
experiences. Pro Tem Mayor Michelle Martinez, Deputy City Manager Robert Cortez, Homeless
Services Manager Hafsa Kaka and Deputy Chief Ken Gominsky were represented by Santa Ana.
Anaheim Mayor Tom Tait participated with Anaheim Police Chief. County CEO Frank Kim, and
County staff also participated. Residents from the Santa Ana Neighborhood Alliance took part in
the mornings event, voicing their concerns to the Judge. Judge Carter led the group to the
Mental Health Association (MHA) on Main street, where he spoke with a representative about the
clients coming from the armory congregating in and around MHA. Lastly, Judge Carter led the
group down the gravel road next to the train tracks where a few encampments were visible. The
Judge resonated his mandate on cities identifying three sites for emergency shelters to house
individuals experiencing homelessness.
On June 5, 2018, City Staff submitted a letter to Orange County Board of Supervisors addressing
the approval selection and agreement of the Mental Health Association (MHA), as the County
prepared to award MHA Multi -Services Center a new three-year contract to operate on 2416 S.
Main Street in Santa Ana. Councilmember Sarmiento provided a public comment informing the
Board of Supervisors that the City has faced escalating concerns from surrounding communities
regarding the MHA's operations, and disturbances created by individuals experiencing
homelessness who must exit the facility during the day, impacting children who are released from
nearby schools. Deputy City Manager, Robert Cortez also provided public comment sharing data
that the City has received 5,800 calls to service in the general vicinity since 2012 and overview of
past facility code violations. The City encouraged the County to consider alternative locations
throughout the County to house MHA Multi -Services Center as a viable solution that aligns with
the Regional Coordinated efforts to address homelessness. Ultimately, the Board of Supervisors
approved the agreement.
On June 6, 2018, Homeless Services Manager Hafsa Kaka presented the City's efforts in
addressing homelessness to the Park Santiago Neighborhood Association. Topics included
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Homeless Services Quarterly Report for April - June 2018
August 21, 2018
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updating the community on the 2018 Homeless Draft Plan, the Point -in -Time Count, the Civic
Center Plaza Project to transfer homeless individuals into safe and stable housing and services,
and the Quality of Life Team efforts concerning the Santiago Creek Cleanup project. Residents
inquired about homeless education in general and especially demographics of homeless
population in the City of Santa Ana. The newly published Santa Ana Homeless Fact Sheet was
provided to residents.
On June 7, 2018, Homeless Services Manager, Hafsa Kaka presented the City's efforts in
addressing homelessness to the Continuum of Care Homeless Providers Forum, comprised of
Countywide non-profit, private and faith based agencies providing housing, case management,
and homeless supportive services. Topics included updating the community on the 2018
Homeless Draft Plan, the Point -in -Time Count, the Civic Center Plaza Project to transfer
homeless individuals into safe and stable housing and services, and the Quality of Life Team
efforts throughout the City. The City's efforts in working with Big 11 Cities to support Local
Homelessness Solutions Funds for Cities was also discussed. The newly published Santa Ana
Homeless Fact Sheet and Quality of Life Flyer was provided to residents. See Exhibit B and C.
The City of Santa Ana, along with City of Huntington Beach, have been .leading the Orange
County Central Service Planning Area (SPA) City Managers Collaborative on addressing
Homelessness. We met in a series of three monthly meetings in April, May, and June of 2018, to
discuss homelessness, housing and capacity to serve. The Central SPA is comprised of the
following nine Cities: Santa Ana, Costa Mesa, Fountain Valley, Garden Grove, Huntington Beach,
Newport Beach, Tustin, Westminster and Seal Beach. In addition, Midway City CDP and North
Tustin CDP are also included in the Central SPA. With the City of Santa Ana and the City of
Huntington Beach taking the lead to identify the Central SPA resources, each City provided data
that captured current and in -progress housing and supportive services. Exhibit A provides the
data prefaced.
The City of Santa Ana has been working with State lobbyist on the Big 11 Cities collaborative, in
where the Big 11 Mayors support pursuing a partnership between the State and the Mayors of
California Cities to allocate a portion of surplus to local jurisdictions to tackle the homelessness
issues. The objective is that the most impactful solutions will come from a collaboration of state
and local policy leaders to implement creative, results -driven solutions in areas that are most
impacted concerning homelessness. As such, the Homeless Emergency Aid Program (HEAP),
as noted in the proposed trailer bill language SB850, is to provide the Continuum of Care (CoCs)
with one time funds to address their immediate homelessness challenges. Senate Bill 850,
establishes HEAP as a flexible block grant program to allow CoC's more discretion to determine
how to use the funds. The Governor's FY 2018-2019 May Revision, released on May 11, 2018
includes $350 million in State General Fund monies for emergency homeless aid one-time block
grants to cities and counties via the Continuum of Care (CoC) and $150 million direct allocation
to cities participating in the Big 11, to address homelessness through construction or operation of
emergency shelters, rapid rehousing, emergency housing vouchers, use of armories to provide
temporary shelters, among other activities. Eligibility requirement for funding mandates that cities
and counties participating in the CoC must declare an Emergency Shelter Crisis pursuant to
Government Code Section 8698 in addition to demonstrating city and county collaboration.
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Homeless Services Quarterly Report for April - June 2018
August 21, 2018
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On June 11, 2018, Homeless Services Manager Hafsa Kaka met with staff and management with
Austin Hardwood business to discuss issues concerning homelessness and abandoned property.
The meeting covered education around the homeless issue in the City of Santa Ana and the
City's efforts in addressing homelessness and collaborating with the County and Cities on shared
responsibility. Most importantly, the business was provided education on the Quality of Life Team
and the Santa Ana app as a tool to report abandoned property along with active encampments.
The business expressed gratitude for the City's efforts in mitigating the impact of homelessness.
The Homeless Division continues to respond and outreach to businesses impacted by
homelessness.
On June 20, 2018, the Santa Ana Homeless Division partnered with the Housing Division to
submit the FY2017 HUD Mainstream (Section 811) Vouchers Application in response to the
Notice of Funding Availability seeking a maximum of 5 million dollars for voucher administration
to individuals experiencing homelessness. Homeless and Housing Division submitted a
collaborative application in partnership with Illumination Foundation who would provide
supportive services to non -elderly persons with disabilities transitioning out of an institution, if
Santa Ana is awarded funds for the mainstream vouchers. A strong application was submitted
concerning areas of service delivery, leveraging resources and capacity building. Santa Ana will
be notified on the status of funding in August 2018.
On June 25, 2018, the City of Santa Ana officially provided a letter to the California Department
of Public Health declaring the City of Santa Ana's strong opposition to the proposed Orange
County Needle Exchange Program ("OCNEP") application for certification of mobile syringe
needle exchange services, in the City of Santa Ana. A similar letter, dated June 8, 2018 from the
City of Santa Ana's Chief of Police, was submitted to the California Department of Public Health
opposing the operation of the OCNEP Mobile Needle Exchange. The letter referenced the
standards for refusal to certify an initial Syringe Exchange Program (SEP) Application, indicating
"here, the harm to public safety significantly outweighs the benefits to public health conferred by
the OCNEP." The City submitted the letter of opposition supplemented with detailed pages of
resident safety concerns sent to the City, along with photographs documenting the proliferation of
dirty needles in the Civic Center from past OCNEP operations, and Orange County resolution
against the OCNEP Mobile Needle Exchange. Additional documents can be found on
http://santa-ana. oro/need leexchanae/.
On June 26, 2018, the City if Santa Ana Homeless Division partnered with the Housing Division
to submit a collaborative application for the Housing Urban Development (HUD) FY2017 Family
Unification Program (FUP) Notice of Funding Availability. The Homeless Division and Housing
Division submitted a collaborative application in partnership with the Continuum of Care (CoC),
Orange County Social Service Agency as the Public Child Welfare Agency, and the Coordinated
Entry System Family Solutions Collaborative. Application was submitted for an opportunity to
receive housing choice vouchers for families are risk of homelessness and/or homeless.
On June 28, 2018, Homeless Services Manager Hafsa Kaka presented the City's efforts in
addressing homelessness to the Connect -to -Council Ward 1 neighborhood. Topics included
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Homeless Services Quarterly Report for April - June 2018
August 21, 2018
Page 12
updating the community on the 2018 Homeless Draft Plan, the Point -in -Time Count, the Civic
Center Plaza Project to transfer homeless individuals into safe and stable housing and services
and the recent opposition stance the City officially took to the Orange County Needle Exchange
Program. In addition, Sargent Jay Miller from the Santa Ana Police Department presented on the
Quality of Life Team and the success of the multi -disciplinary team in addressing homeless
encampments and abandoned property throughout the City. Residents inquired about homeless
education in general and the County's efforts in addressing homelessness.
STRATEGIC PLAN ALIGNMENT
The activities covered by this report allow the City to meet Goal #1 — Community Safety,
Objective #6 (Enhance Public Safety integration, communications and community outreach);
Goal #5 - Community Health, Livability, Engagement & Sustainability, Objective #4 (Support
neighborhood vitality and livability) and Objective #6 (Focus projects and programs on improving
the health and wellness of all residents).
FISCAL IMPACT
There is no fiscal impact associated with this action.
-S_ A V �--,
Steven A. Mendoza
Executive Director
Community Development Agency
Robert C. Cortez
Deputy City Manager
City Manager's Office
Exhibits: 1. Central Service Planning Area City Collaborative (Housing & Resource
Inventory)
2. Santa Ana Homeless Fact Sheet
3. Quality of Life Team Flyer
191-12
The Orange County Central Service Planning Area (SPA) City Managers met in a series of three
monthly meetings in April, May, and June of 2018, to discuss homelessness, housing and capacity
to serve. The Central SPA is comprised of the following nine Cities: Santa Ana, Costa Mesa,
Fountain Valley, Garden Grove, Huntington Beach, Newport Beach, Tustin, Westminster and Seal
Beach. In addition, Midway City CDP and North Tustin CDP are also included in the Central
SPA. With the City of Santa Ana and the City of Huntington Beach taking the lead to identify the
Central SPA resources, each City provided data that captured current and in -progress housing and
supportive services.
The Central SPA City Managers recognize its contributions in servicing the homeless population
and are currently evaluating additional opportunities regarding housing and supportive services.
The following information is the aggregate data compiled to illustrate the existing resources within
the Central SPA.
The Central Service Planning Area identifies the following:
11 Emergency Shelter facilities in three Central SPA Cities (Santa Ana, Tustin
and Huntington Beach), and Grandma's House of Hope providing services countywide that
total 838 Adult beds for homeless individuals and 168 beds for head of household with
children.
• 13 Transitional Shelter facilities in four Central SPA Cities (Santa Ana,
Garden Grove, Tustin, and Huntington Beach) with a total of 178 Adult Beds for Homeless
Individuals, 177 beds for head of household with children and 83 units for head of
household children.
• 9 Permanent Supportive Housing sites in three central SPA Cities (Santa
Ana, Newport Beach, and Midway City/Westminster) with a total of 377 Adult Beds for
Homeless Individuals.
• 3 non -profits providing Tenant Based Rental Assistance from the
Garden Grove Housing Authority and Huntington Beach in Central SPA, with a total of
103 Vouchers utilized countywide.
• Over 8,580 Affordable Housing units identified within seven Central SPA
Cities (Santa Ana, Costa Mesa, Tustin, Newport Beach, Garden Grove, Westminster and
Huntington Beach).
Updated 6/12/18
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Si PagN
EXHIBIT A
Additionally, the Central SPA cities have identified over 25 available public and private
supportive services and resource agencies that fall under the following categories:
• Veteran Services
• Domestic Violence Supportive Services
• Soup Kitchens and Food Pantries
• Community Health Clinics
• Public Agencies
• Employment & Legal Services
• Behavioral & Mental Health
• Substance Abuse Programs
It should be noted that the Central SPA is unique in holding the following capacities:
• The largest low barrier Countywide Emergency Shelter in Santa Ana (The Courtyard),
up to 450 beds.
• The largest low barrier Mental Health Multi -Services Center in Santa Ana.
• The Central SPA has 3 of the 4 Housing Authorities within Orange County (Santa Ana,
Garden Grove and County of Orange).
In addition to capturing the current and in -progress housing and supportive services, the Central
SPA City Manager also provided the most current homeless count for their city. The following
chart narrates the repotted sheltered and unsheltered homeless, with an estimated total of 2,472
reported homeless individuals in the Central SPA.
City
Reported
Homeless
Sheltered Count
-'Reported Homeless
Unsheltered Count
Total
Homeless
Santa Ana (2018 PIT)
587
1,030
1,617
Garden Grove
74
194
268
Fountain Valley
0
29
29
Newport Beach
0
38
38
Westminster
X
X
X
Huntington Beach
89
119
208
Tustin
147
42
189
Costa Mesa
20
103
123
Seal Beach
X
X
X
Total
1 917
1,555 1
2,472
Lastly, the Central SPA provided additional information concerning homelessness for the public; such as
flyers, brochures and other materials.
Updated 6/12/18
191-14
21Page
I
/�
A
Permanent
-/�L
300+
Supportive
i
Housmg.Units
71
56
10 P*
7c K
'7n I -le pperpe
1 COO+Affordable
Housing'Units.
29700
+Section
Vouchers
300+
Units
Development
In
As of April 10, 201'8'the OC Health Care. Agency (HCA), in partnership vilth
the Cy'of Santa. Aha Police Department, completed assessments.of all
homelessindividuals, residing in the Civic' Center.
The, County provided referrals and shelter options end connections to
services for the homeless individuals residing in the Santa Ana Civic Center,
and to date there has been 23'A assessments for emergency shelters.
resideritial substance abusetreatmentprogroms, recuperative tare, and
mental health treatment programs.
Asof Aprll,121h, 2018, the Civic Center plaza has been completely cleared:
of Santa Ana 2018 Point -In -Time Count*
t 121 % Increase in Unsheltered Individuals from 2017 Point -In -Time Count
82% Reported experiencing homelessness for more than one year
52% Reported coming from outside Santa Ana
51% Reported some type of Substance Abuse
37% Reported having Disabilities
37% Reported having Mental Health concerns
29% Reported having experienced Domestic Violence
8% Reported as a Veteran
" Conducted March 2018
CITY EFFORTS
• Hired a new Homeless Services Manager in February 2018.
• Dedicated a full-time Santa Ana Police Department Officer to
act as a Homeless Coordinator for services within the Police
Department's activities.
• Created a Quality of Life Team (QOLT) in January 2018 consisting
of members of various city departments to implement a
coordinated response to requests for services by the community
due to impacts of homelessness (585 locations served, 846
individuals contacted from January 2018 - May 2018).
. Annual award of approximately $450,000 in Emergency Solutions
Grant funding from the US Department of Housing and Urban
Development to nonprofit homeless service providers for Street
Outreach, Rapid Rehousing, and Homeless Prevention Services.
Last Updated 02018
City of Santa Ana �•
,
Quality Of Life Team � T_
Community Concerns_
Over the last several years the City of Santa Ana has received an.ingeasednumber of quality of life -related
complaints.The majority of these concerns relate to muni�ipahcodeuiolations,property storage and
improper uses of public and .private property.The City has utilizedvar'ious rpechanisms to address these
concerns. ` � - � � �; � `, ' ` - � •• � ` _ '
Our New Team: ,�•• r • � - - -, - . + ,
To increase efficiencies and enhancecustomer service, amulti=disciplinary team consisting ofuarious City of
Santa Ana, departrrrents aria non-government groups hav'ejoined'tdgetherto aeafethe Quality. Of Life Team
(Q.O.LT.).•The 30 -day pilot Quality Of LifeTeam was`formed in late Januaryof 2018to address Theconcerns.
The formation of the'Q.O.LT. has both. increased efficiency in addressing quality ofrife ,issues and improved
•
is s
response times_ --
Who We Are:
Thismulti-disciplinaryteam iscomprised -of City staff from the,following City departments: Santa Ana Police
Department, Parkland Recreation, Puhlic,Works, Community Development, Community Preservation, City
Attorney, City Manager, and a representative from the County of Orange Mental Health.The process of
bringing all stakeholders together in the field is modeled on best practices utilized by several. cities
throughout the Country -During the first week of the program, the team was trained by the City Attorney and
Police,Department.They responded to locations identified by the City Council and community,The team will
respond to concerns of city residents and businesses regarding health and safety issues throughout the City.
Objectives
• Increase efficiency in addressing quality of life issues through partnerships
• Increase response time in which certain quality of life issues are addressed
• Evaluate outreach efforts
From January 2018 to June 2018 (week 23). QOLT has successfully:
-Contacted 1141 individuals
• Responded to 735 locations
•Addressed 797 Encampments
How to Reach Us:
Ifyou area resident or business owner wishing to report a concern about homelessness such as abandoned property on City
fight -of -way, you may download the free MySantaAna application with an !Phone or Android and report service requests
under Abandoned Property/Illegal Dumping.Youmay also contact Puhlic4Vorks Dispatch by calling (714) rx17-3380.
For additional information please visit Santa Ana's Addressing Homelessness
websiteat
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