HomeMy WebLinkAbout12A - DT BID SET PH 2019REQUEST FOR
COUNCIL ACTION
CITY COUNCIL MEETING DATE:
NOVEMBER 20, 2018
TITLE:
DOWNTOWN SANTA ANA BUSINESS
IMPROVEMENT DISTRICT — INTENT TO
LEVY ASSESSMENT FOR 2019
(STRATEGIC PLAN NO. 3,4F)
TY MANAGER
RECOMMENDED ACTION
CLERK OF COUNCIL USE ONLY:
APPROVED
❑ As Recommended
❑ As Amended
❑ Ordinance on 1s' Reading
❑ Ordinance on 2"d Reading
❑ Implementing Resolution
❑ Set Public Hearing For
CONTINUED TO
FILE NUMBER
Approve the 2019 Assessment Report for the Downtown Santa Ana Business
Improvement District (BID), which is administered by two organizations - the Santa Ana
Business Council and Downtown Incorporated.
2. Adopt a resolution of intention to levy an annual business license tax assessment for the
2019 calendar year and establish a time and place for a public hearing to be held by the
City Council on December 18, 2018 to hear and consider all protests.
COMMUNITY REDEVELOPMENT AND HOUSING COMMISSION RECOMMENDATION
At its meeting on October 24, 2018, by a vote of 6:0, the Community Redevelopment and
Housing Commission approved the following:
1. Recommend that City Council approve the 2018 Assessment Report for the Downtown
Santa Ana Business Improvement District (BID), which is administered by two
organizations, the Santa Ana Business Council and Downtown Incorporated.
2. Recommend that City Council direct the Executive Director of the Community
Development Agency to file the 2018 Business Improvement District Assessment Report
with the Clerk of the Council for City Council approval or modification.
BACKGROUND
On February 6, 1984, the City Council adopted Ordinance No. NS -1715 pursuant to state law,
creating a Business Improvement District (BID) in Downtown Santa Ana. The BID was
established as a means of providing the Downtown business community with the funding to
promote events and create promotional materials, increase the security presence, enhance
maintenance of the downtown shopping corridors, and implement streetscape improvements to
12A-1
Downtown Business Improvement District—
Intent to Levy Assessment for 2019
November 20, 2018
Page 2
the area. The BID is funded through an additional charge on the business license tax for those
businesses within the BID boundary.
On October 6, 2003, the City Council appointed the Community Redevelopment and Housing
Commission (CRHC) as the Downtown Santa Ana Business Improvement District Advisory
Board. As the BID Advisory Board, the CRHC is responsible for making recommendations to the
City Council on the expenditure of revenues derived from the levy of assessments, on the
classification of businesses, as applicable, and on the method and basis of levying the
assessments, including the annual budget.
DISCUSSION
The 2019 Assessment Report contains the basis and method of levying the assessment,
estimated activities and budgets from the two business associations - the Santa Ana Business
Council and Downtown Inc., and a map of the BID boundaries (Exhibit 1). The Assessment
Report presented for consideration and recommended for approval has been reviewed and was
determined to meet state law requirements. After approval of the report, the next course of action
is to conduct a public hearing where downtown merchants can vote in favor or against the BID
renewal. The Public Hearing is scheduled for December 18, 2018.
Terms
The City Council activated the current BID on July 1, 2013. To administer the activities of the BID,
the City executed operating agreements with Downtown Inc. and the Santa Ana Business
Council in an effort to address the needs of the two business associations. These agreements
contain provisions to ensure proper administration and distribution of funds such as the annual
budget, financial record keeping, fund distribution, board composition and meeting requirements.
The Agreements are renewed automatically in one year renewal terms, unless either party gives
at least two months' notice of termination, or if the BID is not approved in any given year.
Each organization receives approximately $100,000 (collected from the business license tax fee)
per calendar year (January through December) and may carry over unspent funds into the next
year. If the BID is successfully renewed, each organization will receive an additional allocation of
approximately $100,000 in 2019. In FY2017-18, the BID, through the efforts of Downtown Inc.
and the Santa Ana Business Council, accomplished several successful events and promotions
that drew thousands of visitors to Downtown Santa Ana. These events and promotions included:
First Saturday Artwalk, Savor Santa Ana, Boca De Oro Literary Festival, Santa Ana Media
Summit, Outdoor Cinnema Series, Santa Ana Sidewalk Sales (monthly), and the Downtown
Santa Ana newsletter. Both organizations also maintain social media accounts with over 60,000
active followers.
STRATEGIC PLAN ALIGNMENT
Approval of this item allows the City to meet Goal #3 (Economic Development), Objective 4
(Continue to pursue objectives that shape downtown Santa Ana into a thriving, culturally diverse,
12A-2
Downtown Business Improvement District —
Intent to Levy Assessment for 2019
November 20, 2018
Page 3
shopping, dining, and entertainment destination), Strategy F (Partner with downtown business
and merchant associations to program events that showcase restaurants, shopping and
entertainment venues).
FISCAL IMPACT
There is no direct fiscal impact associated with this action. The City collects the BID revenue from
businesses within the BID boundary and distributes funding to each organization, in accordance
with approved operating agreements. Revenues will be deposited equally in the BID Trust and
Agency Fund for Downtown Inc. and Santa Ana Business Council in account (nos. 09301001-
24036 and 09301001-24043) respectively, and distributions to each organization will be made
from the same accounts.
Steven A. Mendoza
Executive Director
Community Development Agency
APPROVED AS TO FUNDS AND ACCOUNTS:
`/
Kathryn Dowhs, CPA
Executive Director W
Finance and Management Services Agency
Exhibits: 1. 2019 Assessment Report
a) Attachment A - Business Improvement District Boundary
b) Attachment B - 2019 Annual Assessment Formula
c) Attachment C - Proposed Budget Summary
2. Resolution
3. Downtown Annual Report
12A-3
12A-4
EXHIBIT 1
DOWNTOWN SANTA ANA BUSINESS IMPROVEMENT DISTRICT
2019 ASSESSMENT REPORT
Background
On February 6, 1984, the City Council adopted Ordinance No. NS -1715 pursuant to Section 36500, et
seq., of the 1979 State of California Streets and Highways Code, creating a Business Improvement
District (BID) in Downtown Santa Ana. On October 6, 2003, the City Council appointed the Community
Redevelopment and Housing Commission (CRHC) as the Downtown Santa Ana Business
Improvement District Advisory Board. As the BID Advisory Board, the CRHC is responsible for making
recommendations to the City Council on the expenditure of revenues derived from the levy of
assessments, on the classification of businesses, as applicable, and on the method and basis of
levying the assessments (including the annual budget).
The BID was established as a means of providing the Downtown business community with the funding
to promote the Downtown through events and advertising pieces; funding to increase security and
enhance the overall aesthetics of the area; and also to maintain the downtown shopping corridors.
Improvement Area Boundaries
The geographic boundaries of the district remain unchanged from the original 1984 area, and they
include over 600 retail, service, and professional members (see Attachment A).
Assessment Formula
The formula for the BID tax levy also remains unchanged from the original 1984 ordinance and is
based on the category and/or sales volumes of the business (see Attachment B).
2019 Budget Plan
Based on the feedback from the two Associations, Downtown Inc. and the Santa Ana Business
Council, the 2019 BID Budget focuses on the continuation of promotions and marketing of the BID.
Some of the promotion and marketing will be focused on Downtown events and advertising pieces,
which are all designed to enhance the overall aesthetics of the area and also to maintain the downtown
shopping corridors. Detailed breakdowns of the two groups' budgets are attached (Attachment C). The
assessments from the 2019 BID are estimated at $200,000 to be split evenly by Downtown Inc. and the
Santa Ana Business Council—the two business groups that have spearheaded this BID process. Any
remaining funds from the previous year will be incorporated into a reserve fund for the groups' 2019
budgets. This reserve funding may be used for additional events and promotions throughout the year.
In 2019, the two representative business associations are proposing to host and/or sponsor a variety of
community events and promotions, including:
Artwalk (12x)
Sidewalk Sales (12x)
Boca de Oro: OC Arts and Literature Festival
Historic Street Breakfast 150 Years
Free Outdoor Film Screenings
Media Summit
Annual Forum
Savor Santa Ana
Art Round Table
Downtown Spirit Awards
Caged Chameleon Events
Black Friday/ Small Business Saturday
Soundwave Festival
Bridal Expo
Downtown Neighborhood Mixers
Celebrating Santa Ana History Event
Festival of Lights
Patchwork
Flashmob Contests
Weekly live music on Calle Cuatro
Other programming for the associations will include ongoing social media marketing, funding for the
Downtown Restaurant Association, Bridal Association, Art Association, Professional Internship
Programs, downtown stakeholder meetings, holiday promotions, website development and
maintenance, and ongoing support for small businesses.
12A-5
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ATTACHMENT A
BUSINESS IMPROVEMENT DISTRICT BOUNDARY
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12A-6
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ATTACHMENT B
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The following businesses located within the boundaries of the Business Improvement District (BID),
classified under City Ordinance NS 1690 as Amusement Services, Pawnbrokers, Service Station and
Classification A, including, but not limited to Retail Sale of Goods, Hotel and Motels, Theaters and
Food Establishments, shall pay an amount equal to one and one-half times their annual business
license fee.
Businesses classified as Commercial Rental Property, Rental Property, Residential and Rooming
House shall pay an amount equal to one-quarter times their annual business license fee.
All other businesses, including Professions, Trades and Services within the boundaries of the proposed
Business District, shall pay an amount equal to their annual business license fee.
Once the assessment formula is established, it cannot be changed without written notice to all
businesses within the boundaries of the proposed Business Improvement District and a public hearing
held by the City of Santa Ana.
12A-7
ATTACHMENT C
DOWNTOWN BUSINESS IMPROVEMENT DISTRICT
PROPOSED BUDGETS SUMMARY
2019
OPERATING FUND
REVENUE
2019 BID Assessments—Projected
Prior Year Carry Forward (Estimated)
TOTALREVENUE
Downtown Inc. (DTI)
Tax Revenue
$200,000
0
$200,000
Assessment $100,000
Tax Expenses
Personnel Cost
$42,500
-- Director, Administrative Support
Contractors/Professional Services
$15,000
-- Event Producers, Program Coordinators, Production Staff
Meetings/Stakeholders Groups/Trainings
$7,500
--Restaurant Assoc., Arts Meetings, staff and Stakeholders Development
Marketing/Promotions/Events
$15,000
--Maps, Guides, Savor Santa Ana, Artwork
Communication
$12,500
--Newsletter, Social Media, Translation, Design, Videos, Photos
Office/Operation/Technology
$7,500
--Office Supplies, Web Hosting, Subscription Technology/Software
DTI TOTAL EXPENDITURES (2019) $100,000
12A-8
Santa Ana Business Council (SABC)
Tax Revenue
Assessment $100,000
Tax Expenses
Administration/Personnel Cost $37,000
Education, PR & Communication Consulting, Insurance, Accounting
Contractors/Professional Services/Sponsorships $21,454
-- General Labor, Sub -Contract Services
Meetings/Stakeholders Groups/Trainings $8,500
--Media Summit, Downtown Open Forum, Bi -Weekly Meetings, Other
Marketing/Promotions/Events $10,500
--Music, Entertainment, Contract Services, Contests, Collaborative Events
Communication $18,200
--Newsletter, Social Media, Translation, Design, Videos, Photos, Postcards, Flyers, T -Shirts
Office/Operation/Technology $4,346
Office Supplies, Web Hosting, Subscription Technology/Software
SABC TOTAL EXPENDITURES (2019)
$100,000
TOTAL BID EXPENDITURES $200,000
12A-9
12A-10
EXHIBIT 2
ROH —11/20/18
RESOLUTION NO. 2018-
A RESOLUTION OF THE CITY COUNCIL OF THE CITY OF
SANTA ANA DECLARING ITS INTENTION TO LEVY AN
ASSESSMENT FOR THE DOWNTOWN SANTA ANA
BUSINESS IMPROVEMENT DISTRICT FOR THE YEAR
2019
BE IT RESOLVED BY THE CITY COUNCIL OF THE CITY OF SANTA ANA AS
FOLLOWS:
Section 1. The City Council of the City of Santa Ana hereby, finds, determines and
declares as follows:
A. By Ordinance No. NS -1715, adopted February 6, 1984, the City Council of the
City of Santa Ana established the Downtown Santa Ana Business Improvement Area
pursuant to sections 36500 et seq. of the California Streets and Highways Code; and
B. As provided in Ordinance No. NS -1715, the City Council is authorized to levy an
assessment in the following amounts for the improvements and activities of the Downtown
Santa Ana Business Improvement Area:
(a) For amusement services, pawnbrokers; service stations, retail sales of
goods, hotels, motels, theaters, food establishments: an assessment in an
amount equal to one and one-half (1.5) the annual business license fee.
(b) For commercial and residential rental property: an assessment in an
amount equal to one-fourth (0.25) the annual business license fee.
(c) For all other businesses: an assessment in an amount equal to the
annual business fee.
Section 2. The improvements and activities for which the assessment revenues
may be used in the Downtown Santa Ana Business Improvement District pursuant to
Ordinance No. NS -1715 are as follows:
(a) Decoration of any public place.
(b) Promotion of public events.
Resolution No. 2018 -XXX
Page 1 of 3
12A-11
(c) Furnishing of music in any public place.
(d) The general promotion of business activities.
Section 3. The Downtown Santa Ana Business Improvement District is located as
shown on Attachment A, attached hereto and incorporated herein.
Section 4. An assessment report is on file with the Clerk of the Council to which
reference may be made for a full and detailed description of the improvements and
activities to be provided for the year 2019, the boundaries of the area, and the proposed
assessments to be levied upon the businesses within the area for the year 2019.
Section 5. A public hearing shall be held by the City Council at the City Council
Chambers, 22 Civic Center Plaza, Santa Ana, California at its regular meeting of
December 18, 2018, at 5:45 p.m., or as soon thereafter as the matter may be heard, for
the purpose of determining whether to impose the above said assessment for the year
2019 for the improvements and activities described in the report.
Section 6. At the public hearing, written and oral protests may be made in
accordance with sections 36524 and 36525 of the California Streets and Highways Code.
A protest may be made orally or in writing by any interested person. Any protest
pertaining to the regularity or sufficiency of the proceedings shall be in writing and shall
clearly set forth the irregularity or defect to which the objection is made. Every written
protest shall be filed with the Clerk of the Council at or before the time fixed for the public
hearing. Each written protest shall contain a description of the business in which the
person subscribing the protest is interested sufficient to identify the business and, if a
person subscribing is not shown on the offlcial records of the city as the owner of the
business, the protest shall contain or be accompanied by written evidence that the person
subscribing is the owner of the business. A written protest which does not comply with this
section shall not be counted in determining a majority protest,
Section 7. This Resolution shall take effect immediately upon its adoption by the
City Council, and the Clerk of the Council shall attest to and certify the vote adopting
this Resolution.
Resolution No. 2018 -XXX
Page 2 of 3
12A-12
ADOPTED this day of , 2018.
Miguel A. Pulido
Mayor
APPROVED AS TO FORM:
Sonia "arvalho, City Attorney
Attorney
AYES: Councilmembers
NOES: Councilmembers
ABSTAIN: Councilmembers
NOT PRESENT: Councilmembers
CERTIFICATE OF ATTESTATION AND ORIGINALITY
I, MARIA D. HUIZAR, Clerk of the Council, do hereby attest to and certify the attached
Resolution No. 2018 -XXX to be the original resolution adopted by the City Council of the
City of Santa Ana on
Date:
Clerk of the Council
City of Santa Ana
12A-13
Resolution No. 2018 -XXX
Page 3 of 3
12A-14
MW l , Lr
EXHIBIT 3
Downtown
Santa Ana
Downtown Business
Improvement District
201712018 DOWNTOWN REPORT
Downtown Inc.
Santa Ana
Business Council
Introduction by Ryan Smolar
Downtown Inc. Lead Consultant
When I look back at 2017, I see a busy year
spent bringing downtown together for great
meetings, amazing events and shared
experiences.
In 2017, we doubled the number of
opportunities to meet -up and spend time
together to strengthen an inclusive
downtown vision that is powered by
comradery and collaboration across many
interest groups and industries.
We tackled important issues together like
transportation and planning with our
"Pizza with a Planner" and "Walk Audit"
and we even collectively re-desigined
public space through a national arts grant
and our first downtown "Place Game."
We gave downtown businesses and
initiatiors opportunities to speak to each
other and share information at our open
format "Downtown Open Forum," monthly
Caged Chameleon Arts Lunches and at
various meet -ups and mixers like Dino
Perez's "Coloring with the Community."
We spent time this year building our
community's capacity to communicate by
hosting the Santa Ana Media Summit while
we maintained our shared communications
network of 60,00o social media followers,
weekly newsletters, fliering, printing,
mapmaking and door-to-door visits.
We ran awesome culture and food events
including DTSA Artwalk and Savor Santa
Ana and we brought the show on the road
with Santa Ana Restaurant Week which
connected downtown more deeply with
other parts of the city.
We saw our great partnerships with the
City of Santa Ana and Santa Ana Unified
School District expand: partnering with the
City of Santa Ana constantly on both our
and their initiatives and working with the
school district on countless events from the
"XQ Challenge" to the "School of Choice
Faire." We also received more grants and
sponsorships than ever before with new
partners including the the Santa Ana
Chamber of Commerce EDC and National
Endowment for the Arts.
When I look forward to 2018, I see our
focus continue on our key objectives: 1) To
continue to facilitate bringing people,
affinity groups and whole sectors together,
2) to get neighbors, business clusters and
small teams collaborating on big visions
through quick and ready implementations,
and 3) to keep the parts of downtown
connected and working together through
communication and building relationships
across all disciplines and geographies.
Ryan, Smelali
Ryan Smolar
Lead Consultant, Downtown Inc.
12A-17
Downtown Santa Ana 2017
2017 was a big year! Image Caption: (Left) Mayor Pro Tem Michele
M.M..'..'a. rhaf 1 d. of 1 M. t
Santa Ana Restaurant Week awards. (Above)
We reached our big goals set for 2017 for the Volunteers at Savor Santa Ana 2017 celebrate
downtown district: another successful downtown -wide event.
1. Establish parking revenue oversight 3. Increase communication & shared
culture
We are working closely with the City of Santa Ana
to manage new parking revenues and ensure
funds are used to benefit the downtown district.
2. Lead the development of a creative
economy
We doubled our number of meet -ups and events
and continued our social media, weekly
newsletter, fliering and door-to-door visits.
4. Work closely with the community
We are connecting local creatives through our Downtown reached out further than ever,
Caged Chameleon arts lunch, SantaAnaArts.org working with every single council district to
website and our support of the DTSAArtwalk. connect business and residents across our city.
..............................................................................................................................................................................................
12A-19
4
Downtown Inc.
PRESIDENT
Ryan Chase
BOARD
Tish Leon
Dennis Dascanio
Mike Weisman
Jon Gothold
Eddie Quillares
Logan Crow
Mike McGee (Ex -officio)
John Chen
Yvonne Flores
Sarah Mosqueda
Noel Aguirre
Mike Paxton
Lamson Nguyen
STAFF & CONTRACTORS
Lead Consultant Ryan Smolar
Operations Manager Jose Romo
Artwalk Coordinator Yenny Bernal
Social Media Consultant Robert Gutierrez
Event Producer Rachel Potucek
MISSION
The mission of Downtown Incorporated is to
facilitate the enhancement of Downtown Santa
Ana as a vibrant shopping, entertainment, business
and cultural destination for all.
HOW TO REACH US
MAIN OFFICE
200 N Main Street, Santa Ana, CA 92701
PHONE NUMBER
714-574-6100
WEBSITE
www.downtown-santaana.com
Manyphotos in this document are by Brian Feinzimer
12A-20
Santa Ana
Business
Couneil
PRESIDENT
Raul Yanez
BOARD
Arturo Lomeli
Claudia Arellanes
Bobby Rooker
Arturo Arellanes
Sonya Garay
Sam Romero
Won Cha
STAFF & CONTRACTORS
Lead Consultant Madeleine Spencer
Communications Lead Claudia Naffa
Communications Maricela Vela
MISSION
The mission of Santa Ana Business Council is to serve
businesses and community.
HOW TO REACH US
MAIN OFFICE
400 E 4th Street, Santa Ana, CA 92701
PHONE NUMBER
714-973-2000
WEBSITE
www.santaanabusinesscouncil.com
www.callecuatromarketplace.com
12A-21
b7
Key BID Activities
RYAN SMOLAR, MADELEINE SPENCER & JOSE ROMO
SUPPORTING THE SANTA ANA COLLEGE PROMISE
BREAKFAST AT SANTA ANA HIGH SCHOOL
Events & Promotion
We produce on-going events like the
Pg' DTSA FSrst Saturday Artwalk, Sidewalk
Sales and Savor Santa Ana, and support
third -party events with logistics and
connecting them to our stakeholders.
Clean & Safe
Pg. Jj0 We help manage and promote
downtown's Clean & Safe operations
including re-routing services when
necessary and helping activate the
streets to keep them safe.
Marketing &
Communication
JS /jj We are building and maintaining a
pg.
g �l ii strong internal and external
communication network for downtown.
Meetings & Convenings
We attend meetings to represent our 796
Pg stakeholders and we host stakeholder
group meetings to gather input on the
work we should be doing. One of the
strongest groups we manage is the DTSA
Restaurant Association.
Il� Downtown in 2018
Pg' We have big plans to lead in being
facilitators of a vibrant downtown
77�� aa��
Helping Our Stakeholders
Pg. R2 We are a nimble nexus between
downtown businesses, the city,
community, institutions, media and
private sector collaborators.
...................................................................................................................
12A-22
TASTE OF SUMMER
MIXER AT CIVIC CENTER PLAZA TOWERS
AIndhidnal commitment
to a "]•oup effort--thatis
whatmakes a team %vork, a
company work, a society
work, a civilization work.
Downtown BID by the Numbers
5®
Restaurants in
Savor Santa Ana
Downtown's biggest
restaurant event grew to
50 restaurants
participating including
two food halls!
12
Artwalks
We produce an amazing
downtown -wide Artwalk
every month in
coordination with scores
of galleries, artists and
performance groups and
restaurants and bars.
S25D 000
Grants
We wrote and received
$25,000 in grants for free
public art performances
and community projects.
4,
Community
Police
Our parking revenue
agreement with the City
created four community -
oriented police officers
who have made a
difference downtown.
9
Wings of the City
Statues
We worked closely with
the City of Santa Ana and
the Consulate of Mexico
to launch the Wings of the
City statues.
200%
Non -Assessment
Revenue
Between grants, ticket
sales and sponsorships,
our groups were able to
earn nearly $100,000 in
new revenue beyond the
assessment tax to operate
the downtown BID.
04
Blocks Cleaned
The Downtown Clean &
Safe contract cleaned up
graffiti and trash,
reported issues to the
City and power washed
downtown's most
traversed streets
regularly.
Video Views
received by SAUSD dance
teams who competed to
win the Calle Cuatro
"Downtown Spirit Award"
150
Weekly
Newsletters
We've been sending out
downtown news,
resources and events for
over 3 years.
109
Artists Indexed
We've built an Arts &
Culture Registry for
Santa Ana to make sure
local artists can be found
and to ensure Santa Ana
stays a creative hub.
General Downtown Figures
796
Downtown
Businesses
Pay into the Downtown
BID when they pay their
annual business license
fee to the City.
99
Historic
Buildings
Downtown is an
architectural treasure
trove of historic buildings
from the 1890's -1930's
24..7
Downtown Acres
The Downtown Historic
Santa Ana District is
nearly 25 acres centered
around 4th/Main St.
12A-23
1984
Year BID
Established
"...to promote the
Downtown through
events and advertising
pieces; funding to
increase security and
enhance the overall
aesthetics of the area;
and also to maintain the
downtown shopping
corridors."
$2.5 Million
XQ Challenge
SABC partnered with
SAUSD and won a big
grant to "reinvent high
school" here by using
downtown as part of the
school experience.
Marketing & Communication
We share content and create collaborations across DTSA
I,
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In 2017, Downtown 5. Marketing campaign bits
Santa Ana continued like the SABC's "Spirit
our extensive marketing Awards" attracted a half -
and communications million views,
program including:
6. Our Santa Ana Media
IVe.)rr:rint:r/!r 1. Social media channels Summit attracted. over 200
for our, brands grew to locals,to learn how to
PO/IIrSC II1fC!'na/ 60,000 followers. market,and communicate
ay e[ter ind with the press..
conrruunication 2. We've written 150
weekly newsletters. 7. We created new websites
141-dowilown like SantaAnaArts.o g,
ever;ydaVorthe 3. We increased the SantaAnaRestaurantWeek.
DTSA neighbors on corn, StartupSantaAna.org
Nextdoor.com by 250%. and DTSAArtwalk.org to
showcase great things
d. We doubled our happening in food, culture
number of meet -ups to and art.
talk about everything
from planning to wally
audits of the street.
k
j, .ia r�L ,: [p r I , a
Wursthaus has been
the most popular
restaurant at Savor
Santa Ana 2016 and
2017- Between both
years they saw over
1,100 new customers
go through their door
at the events.
12A-25
Our downtown events are a major driver of
1 downtown awareness, especially Savor
Santa Ana which features 50 restaurants.
We collaborated with photographer Brian
2+ Feinzimer to create a library of images as a
marketing tool for us, our businesses and
third parties (like media and publications).
Our social media grew from 50,000 to
p
3 60,000 followers Including both BID groups'
Instagram/Facebook/Twitter accounts
4We provided food samples at many
community events so residents can taste
and learn about downtown across our
community.
5 We received $25,000 In grants to work with
local artists to create a vibrant downtown.
Our downtown weekly newsletter serves up
6 5-10 local news stories, opportunities, photo
galleries and resources to our businesses,
partners, supporters and customers. We also
post the newsletter on Nextdooccom and
Facebook.
Cle1.2
an
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We help keep downtown clean
and safe'by coknecting
services,
stakeholders and the ity,
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DTSA Artwalk* - Every first Saturday of the month
Sidewalk. Sale - Every third weekend of the month
DTSA Farmers' Market* - Every Sunday
Caged Chameleon Arts Lunches • Monthly Arts Mixer
Matinee and Outdoor Cinema Series • Film events throughout the year
DTSA Walk Audit • January
Coloring with the Community - January
Artwalk Talk! Open Meeting - January
Guanabana & Grants - January
Pizza with a Planner - January
Meetup at the Market - January
Treeversation - March
Hola Language Hour - March
Boca de Oro Literature Fest*- March
Fiesta on 5th Street - April
Jane's Walk DTSA - April
Cinco de Mayo (Saturday)* • May
Santa Ana's 131st Birthday Party • June
Hack for Health* • June
Santa Ana Media Summit* - July
Downtown Busking Challenge July
Downtown Open Forum* - August
Coding with the Community* - August
Downtown Spirit Awards - Early Summer
Savor Santa Ana* - September
Santa Ana Restaurant Week* - September
Wings of the City Launch* - October
Ward 2 Forum with Connect -to -Council* • October
Place Game: 5th & Broadway - November
*City of Santa Ana Partnership
Downtowns First Saturday Artwalk is the
1. heartbeat of the city. We. have. grown the
event leaps and houndsAhanks to our team,
new resources, and more collaborations..
We. builtstrong relationships with online
2 influencers, local bloggers and media who
we work with to help spread the word.
We.. hire local artists and talent. who the
,3y
community are excited to come see.
Strong partnerships with SAUSD and SAC
. brought.student performances to Artwalk,
Savor Santa Ana and for Wings of the. City.
The.Buskers Challenge connected local
5 musicians with the downtown district.
We had over 100 volunteers help us with
G Savor Santa Ana, many of them local youth
through the school district and library.
Helping Our
Stakeholders
'We nurture and connect our
stakeholders to thrive through
customer service and community
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Meetings & Convenings
Representing our 796 businesses requires we convene with them often to
distribute updates, share best practices, and gather ideas and input
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There are, hundreds of
groups, organizations
and individuals
affecting downtown
every day. We host; and,
attend a myriad of
meetings to improve,
connect and collaborate.
Our meetings typically
fall into one of a few
categories:
Two -Way Information
Meetings
We host on-going
meetings with DTSA
restaurants, Calle
Cuatro merchants, BID
group boards, and.. arts
stakeholders to
distribute information,
gather feedback, and
solicit new ideas.
Representative
Meetings
We spread our
message, open new
partnerships, and
negotiate new work
collaborations with
institutions, downtown
partners, committees,
media, and government
authorities.
Public Events
We host large-scale
public events to bring
focus to our
stakeholders, build
their capactities, and
connect them together.
ER
The Santa Ana Media
Summit connected
downtown and
community
stakeholders with
English and Spanish
media to increase the
stories told about
good work being
done in Santa Ana
12A-33
The Santa Ana Media Summit was
1 organized to explore, equip and empower
the community and media to overcome how
Santa Ana is portrayed in media.
2 We partnered with the Small Business
Development Center to teach a class on
social media advertising.
3 The Downtown Open Forum gathered over
200 stakeholders for an open discussion
and sharing session.
4 We facilitate monthly Downtown Restaurant
Association meetings to connect and
empower one of our strongest business
clusters.
We partner closely with community
5 Institutions like Santa Ana Unified School
district which touches 80,000 residents.
We Invite local and regional experts as
guest speakers to help Inspire and inform
our stakeholders.
17
1 -1
IM
Looking Ahead
Downtown in 2018
In 2018, we're working to
.- facilitate a vibrant downtown
Make Places Together
We are venturing into Placemaking this
year and understanding how to help places
downtown succeed. We'll be working with
groups across downtown to analyze their
space in terms of access, sociability, uses/
activations, comfort & image to find ways to
kick-off improving the places and managing
them better together.
Bring People Together
We believe connecting, people downtown is
the biggest impact we can have on
everyone's bottom line. When we gather, by
industry or interest, we create innovative
partnerships, share knowledge and create a
free market for social capital. We hope to
master the art of bringing downtown
together while continuing to attract outside
experts to connect and enhance our ideas
and opportunities.
Keep it Working Together
We have to continue to make sure downtown
is well-connected, working together and.
communicating inside and out. We cannot
underestimate theconstant attention this
work needs. We hold the key position to
raise everyone's enthusiasm to share and
support each others' ideas, passion, energy
and commitment to the downtown district.
19
12A-35
zo
Afterword by Madeleine Spencer
Santa Ana Business Council Lead Consultant
Santa Ana Business Council is inspired by
city -building and sustainable community
development, which is the ability to make
development choices which respect the
relationship between the three "E's":
Economy - Economic activity should serve the
common good, be self -renewing, and build
local assets and self-reliance.
Ecology - Humans are part of nature, nature
has limits, and communities are responsible for
protecting and building natural assets.
Equity - The opportunity for full participation
in all activities, benefits, and decision-making
of a society.
Our business council members are champions
for community -building and we continue to
work with our partner BID to build our
Downtown community on all fronts.
Whether it is our Downtown Merchants
bringing in local community for free Rooftop
Cinema, telling our merchants' "American
Dream" stories, watching our youth soar as
they celebrate Downtown Spirit Awards, or
seeing the smiles on the faces of businesses
working to bridge the gap between the public
and private sectors, setting the stage for the
district's assured economic and cultural
presence.
Entering the BID I never expected to find a city
so full of resources nor the amazing network of
old and new businesses, industries, and experts
from many fields. I never expected to see and
meet so many of the city's emerging leaders.
Since beginning to work in the downtown, I
have built relationships, found new confidants
and personal best friends, something I never
expected. The experience of city -building has
been phenomenal for me.
Most importantly, I have had the awesome
opportunity to really get to know our district
this year. This has taught me so much about the
small business people who have dedicated their
whole lives to this city, people who come to
work every single day with only a wish and a
prayer. Their only prayer is that when they open
shop each day, customers will walk through
that door and keep the Downtown in business.
This kind of belief and tenacity is what keeps
the whole city afloat. This perseverence within
a city needs to be championed and it is
who have made money after a great downtown something that no money can buy.
event, we are excited to see our business
community work together to shape and activate
our dynamic capitol city at the center of the
Orange County region.
Santa Ana Business Council will continue
Lead Consultant
Santa Ana Business Council
12A-36
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