HomeMy WebLinkAbout25E - AGMT - OCCUPATIONAL MED SRVSREQUEST FOR
COUNCIL ACTION
CITY COUNCIL MEETING DATE:
JANUARY 15, 2019
TITLE:
APPROVE AN AGREEMENT WITH
CONCENTRA MEDICAL CENTER DOING
BUSINESS AS OCCUPATIONAL HEALTH
CENTERS OF CALIFORNIA (CONCENTRA),
A MEDICAL CORPORATION TO PROVIDE
OCCUPATIONAL MEDICAL SERVICES
(STRATEGIC PLAN NO. 7,5)
7
RECOMMENDED ACTION
CLERK OF COUNCIL USE ONLY:
IT»iiP
❑ As Recommended
❑ As Amended
❑ Ordinance on 1" Reading
❑ Ordinance on 2n^ Reading
❑ Implementing Resolution
❑ Set Public Hearing For
CONTINUED TO
FILE NUMBER
Authorize the City Manager and Clerk of the Council to execute an agreement with Concentra
Medical Center doing business as Occupational Health Centers of California (Concentra), a
Medical Corporation, to provide a comprehensive medical services review program for a three-
year period from February 1, 2019 until January 31, 2022, and with two (2) one-year optional
renewals of $100,000 each additional year not to exceed $500,000 over a five (5) year period.
Subject to non -substantive changes approved by the City Manager and City Attorney.
DISCUSSION
It has been several years since the City has reviewed its current processes regarding employee
medical examinations. To ensure these services are addressed effectively and timely, a Request
for Proposals (RFP) for occupational health services was posted on August 27, 2018 (Exhibit 1).
The purpose of the RFP was to identify qualified occupational health providers to perform the
following scope of work:
■ Effectively coordinate, schedule and evaluate the results of a variety of medical examinations
for City employees, including:
■ Pre-employment medical examinations and screenings;
■ Post -exposure medical examinations and screenings;
■ Fitness for duty examinations;
• Department of Motor Vehicles (DMV) Commercial Classification Drivers License
physical examinations;
• Department of Transportation (DOT) -related drug and alcohol examinations and
screenings; and
■ California OSHA (Occupational Safety and Health Act) occupational testing such as
periodic evaluation of respiratory, audio and chest functions, as well as Hepatitis
vaccinations and boosters, as needed.
25E-1
Agreement with Occupational Health Centers of California, a Medical Corporation
January 15, 2019
Page 3
FISCAL IMPACT
The agreement is for three (3) years from February 1, 2019 to January 31, 2022, for an estimated
cost of $300,000 for the term of the agreement, with an option to extend twice, by mutual
agreement of the Parties, for a period up to two (2) additional years. If an extension is
recommended, it will be brought back to City Council for additional approval at that time. The City
may terminate this agreement at any time, without cause, with thirty (30) days written notice.
Funding for the proposed agreement is budgeted and available in the various departmental
Contractual Services — Professional account (no. 62300).
Human Resources Department
APPROVED AS TO FUNDS AND ACCOUNTS:
Kathryn Downs
Executive Director'Sy�
Finance and Management Services Agency
Exhibits: 1. RFP for Occupational Medical Services and Review 18-073
2. Concentra Agreement
25E-2
Fiscal Year -
Three Year Agreement
Estimated Total Amount
FY 2018-2019 (February — June)
$ 50,000
FY 2019-2020 (12 months)
$ 100,000
FY 2020-2021 (12 months)
$ 100,000
FY 2021-2022 (6 months)
$ 50,000
Two Year Renewal Option
FY 2021-2022 (6 months)
$ 50,000
FY 2022-2023 (12 months)
$ 100,000
FY 2023- 024 (July - January)
$ 50,000
Human Resources Department
APPROVED AS TO FUNDS AND ACCOUNTS:
Kathryn Downs
Executive Director'Sy�
Finance and Management Services Agency
Exhibits: 1. RFP for Occupational Medical Services and Review 18-073
2. Concentra Agreement
25E-2
Agreement with Occupational Health Centers of California, a Medical Corporation
January 15, 2019
Page 2
Additionally, as part of effective medical services review program management, the Consultant
shall:
• Maintain a network of qualified and trained medical providers and medical specialists for
necessary exams;
• Orient City staff in the legal/medical/risk management and human resources aspects of
Consultant services;
■ Communicate directly with applicants to obtain confidential medical information that is
needed for clearance for a particular job;
■ Conduct further investigation of medical conditions as identified during these exams;
■ Schedule, coordinate and maintain immunization records for current employees;
■ Provide written reports for each review undertaken for each applicant;
■ Facilitate additional reviews for applicants with medical or physical conditions requiring
further testing or submission of additional information;
■ Manage all bill review functions for the medical exams performed by clinics; and,
• Provide City staff access to Consultant's tracking system.
Four proposals were received and evaluated based on the vendors' qualifications and experience,
demonstrated knowledge of a variety of medical services, ability to fulfill scope of work, availability
and convenience of services, cost competitiveness and responsiveness to the proposal. Following
extensive evaluation of the proposals, the top three occupational health providers were invited to
participate in an interview process. The panel was comprised of the Assistant Director of Human
Resources, Interim Risk Manager and four Senior Human Resources Analysts. The panel
members selected Concentra as the City's occupational health provider.
Concentra has been known to deliver convenient and accessible medical services for its clients.
They are considered the largest provider of occupational health services in the country. Concentra
has over 530 medical centers across the Unites States with four convenient locations in Santa Ana.
Concentra Medical Centers has demonstrated the requisite experience the City seeks, and
currently provides occupational health services to many large and small employers, including the
County of Orange, City of Lynwood, and City of Compton.
Approval of this recommended action will allow the City's Human Resources Department to
implement a comprehensive medical services review program with Concentra that will streamline and
expedite the various medical processes required of our employees (Exhibit 2).
STRATEGIC PLAN ALIGNMENT
Approval of this item supports the City's efforts to meet Goal #7 Team Santa Ana, Objective #5
(Create a culture of innovation and efficiency within the organization), Strategy E (Identify best
practices and opportunities for process improvement and automation across City departments in
order to provide effective and efficient delivery of City services to the community).
25E-3
25E-4
REQUEST FOR PROPOSALS (RFP)
TOB
Occupational Medical Services and Review
CITY OF SANTA ANA
Human Resources Department
P.O. Box 1988
20 Civic Center Plaza, M-24
Santa Ana, CA 92702-1988
Tania Knauerhaze
Project Manager
(714)647-5371 Office
(714) 647-6930 Fax
tknauerhaze(&santa-ana.org
KEY RFP DATES:
Issue Date:
August 27, 2018
Questions Regarding Proposal Due via E-mail:
September 10, 2018
Proposal Due Date:
September 26, 2018
Presentation/Interviews:
October 1 through October 9, 2018
Projected Award Date:
November 21, 2018
During the Proposal period, all questions must be in writing and emailed to tknauerhaze@santa-ana.org, no
later than September 10, 2018 at 5:00 p.m. The City will make every effort to respond to questions promptly.
In addition, all submitted questions and responses will be consolidated and posted by September 19, 2018.
EXHIBIT 1
City of Santa Ana Human Resources Department
RFP for Medical Services Review—January 12, 2015
2`8E1-5
NOTICE INVITING PROPOSALS
NOTICE IS HEREBY GIVEN that proposals will be received from qualified firms to provide a comprehensive
Medical Services Review program for the City of Santa Ana. Responses to the Request for Proposals (RFP)
will be accepted until September 26, 2018 at 5:00 p.m. If further information is required, contact Tania
Knauerhaze at (714) 647-5371 or via e-mail at tknauerhaze(c)santa-ana.org.
All notifications, updates and addenda will be posted on the City's current RFP Bid page at www.santa-
ana.orq/finance/vendor registration.aso Proposers shall be responsible for monitoring the site to obtain
information regarding this solicitation. Failure to respond to required updates may result in a determination of a
nonresponsive proposal.
MAILED, DELIVERED BY HAND, or COURIERED proposals will be accepted as follows:
City of Santa Ana
Attention: Tania Knauerhaze, Sr. Human Resources Analyst
Human Resources Department
5'h Floor, City Hall
P.O. Box 1988
20 Civic Center Plaza, M-24
Santa Ana, CA 92702-1988
It is the responsibility of the Proposer to ensure that any proposals submitted shall have sufficient time to be
received by the City of Santa Ana prior to the proposal due date and time. Questions regarding this RFP shall
be made in writing via e-mail to tknauerhaze(@santa-ana.orq by 5:00 p.m., September 10, 2018.
The time actually received in the Human Resources Department, 20 Civic Center Plaza, Santa Ana, CA
92702 Fifth Floor, City Hall, will be the governing time for acceptability of proposals. Late proposals will
NOT be considered and will be returned to Proposer unopened. Telegraphic, electronic, and facsimile
proposals will NOT be accepted.
ONLY SEALED RFP RESPONSES ARE ACCEPTABLE.
DO NOT E-MAIL RFP RESPONSES.
DO NOT FAX RFP RESPONSES.
City of Santa Ana Human Resources Department
RFP for Medical Services Review — August 27, 2018
2P6r= 6
CITY OF SANTA ANA — HUMAN RESOURCES DEPARTMENT
RFP FOR MEDICAL SERVICES REVIEW
TABLE OF CONTENTS
I
I. INTRODUCTION
II. TERM OF CONTRACT/AGREEMENT
III. OPTION OF RENEWAL
IV. FISCAL NONFUNDING CLAUSE
V. SCOPE OF SERVICES
VI. GENERAL INFORMATION
VII. CONSULTANT RESPONSIBILITIES
VIII. IMPLEMENTATIONITRANSITION MEETINGS
IX. CITY BUSINESS LICENSE REQUIREMENT
X. ADDENDA
XI. RULES FOR PROPOSALS
XII. E-MAIL COMMUNICATIONS AND INTERPRETATIONS/CLARIFICATIONS
XIII. SUBMITTAL INFORMATION AND DEADLINE
XIV. SUBMITTAL REQUIREMENTS
XV. CONSULTANT SELECTION — PROPOSAL AND EVALUATION
XVI. PUBLIC RECORDS
XVII. ERRORS AND OMISSIONS
XVIII. FILING OF PROTESTS
EXHIBIT A — SCOPE OF SERVICES
1. DESCRIPTION AND SCOPE OF SERVICE
A. IMPLEMENTATION
EXHIBIT B — SAMPLE AGREEMENT
EXHIBIT C — PROPOSERS' CERTIFICATION AND PROPOSAL ITEM PRICING
EXHIBIT D — PROPOSERS' REFERENCES
EXHIBIT E — PROPOSER'S STATEMENT
EXHIBIT F — CERTIFICATION OF NONDISCRIMINATION BY CONSULTANT
EXHIBIT G — RESPONSIBLE PROPOSER — SUPPLEMENTAL QUESTIONNAIRE
EXHIBIT H — NON -COLLUSION AFFIDAVIT
EXHIBIT I — SAMPLE ADDITIONAL INSURED ENDORSEMENT
City of Santa Ana Human Resources Department
RFP for Medical Services Review — August 27, 2018
28E37
INTRODUCTION
The City of Santa Ana is issuing this RFP for a Medical Services Review program. The City desires
to implement a fully comprehensive and legally -defensible medical services review program as an
essential part of the City's objective to provide and maintain a qualified work force.
The City of Santa Ana, hereinafter referred to as "the City', is located in the County of Orange in
Southern California. The City land area is 27.2 square miles and the population is approximately
334,000 people.
The City employs approximately 1,000 full-time and 500 part-time employees in a wide variety of
professions. City employees work within the following 10 departments: City Attorney, City Manager,
Clerk of the Council, Community Development, Finance, Planning and Building, Parks and
Recreation, Human Resources, Public Works, and Police.
The City is soliciting proposals from qualified medical services review providers (`Proposers" or
"Consultants") having special skill, knowledge and expertise in the field of impartial medical evaluations
to:
➢ effectively coordinate, schedule and evaluate the results of a variety of medical examinations
including:
• pre-employment medical examinations and screenings;
• post -exposure medical examinations and screenings;
• fitness for duty examinations;
• Department of Motor Vehicles (DMV) Commercial Classification Driver's License
physical examinations;
• certain Department of Transportation (DOT) -related drug and alcohol examinations and
screenings; and
• California OSHA (Occupational Safety and Health Act) occupational testing such as
periodic evaluation of respiratory, audio, and chest functions, as well as Hepatitis
vaccinations and boosters, as needed.
➢ objectively discern if potential applicants or current employees are able to perform the essential
functions of the jobs for which they are being considered; and
➢ objectively discern if current employees are medically fit to return to their regular essential
functions following events such as serious injuries, exposure, or long-term illnesses.
The full Scope of Services is outlined in Exhibit A.
Consultant will ensure clinics and laboratories used are qualified to perform DOT and non -DOT urine
collection and breathalyzer testing, laboratory analysis and Medical Review Officer (MRO)
responsibilities.
The proposal shall be concise, to the point, and sufficient enough to coverall required submittals and
exclude any extraneous materials. A cover letter shall summarize key factors and guarantee that key
personnel will be committed to performing the required tasks throughout the duration of the contract.
for Medical Services Review — August 27, 2018
f 8
II. TERM OF AGREEMENT
Unless earlier terminated as allowed for in the Agreement, contract term shall be for a period of three
(3) years. The contract term is anticipated to commence on November 21, 2018 contingent upon City
Council award of this contract and upon receipt and approval of all required bonds and relevant
iinsurance documents.
III. OPTION OF RENEWAL
The Agreement may be renewed up to two (2) times,ifor an additional one-year period each time,
lupon the written agreement of both the Consultant and the City. Provisions for Agreement renewal
are set forth in Exhibit B — Sample Agreement.
IV. FISCAL NONFUNDING CLAUSE
In the event sufficient budgeted funds are not available for a new fiscal period, the City shall retain
the right to notify the provider of such occurrence in writing at least thirty (30) days before the end of
the current fiscal period and terminate the agreement on the last day of the current fiscal period
without penalty or expense to the City.
V. SCOPE OF SERVICES
The scope of services shall include any and all work efforts related to medical services review as set
forth in Exhibit A — Scope of Services.
Consultant shall be an independent contractor capable of providing experienced, knowledgeable,
licensed and professional staff. Consultant shall be responsive and maintain excellent working
relationships with City residents, businesses, government officials and City staff. Consultant shall
provide adequate staffing levels at all times and adhere to established schedules.
Consultant shall comply with all federal, state and local laws, rules, regulations, ordinances, and
statutes, including but not limited to the Americans with Disabilities Act (ADA), the Health Insurance
Portability and Accountability Act (HIPAA), the Federal Motor Carrier Safety Administration (FMCSA)
rules and regulations, the U.S. Department of Transportation (DOT) rules and regulations, and the
California Public Records Act (Cal. Govt. Code Sections 6250 et seq.).
VI. GENERAL INFORMATION
A. When determined appropriate, the City will provide information in its possession relevant to
preparation of required information in the Request for Proposal. The City will provide only the
staff assistance and documentation specifically referred to herein.
B. The Proposer shall be responsible for retaining data, records and documentation for the
preparation of the required information. These materials shall be made available to the City
as requested by the City.
C. This RFP does not commit the City to pay costs incurred in preparation of a response to this
RFP. All costs incurred in the preparation of the proposal, the submission of additional
information, attendance at pre -proposal conference, negotiations with City, and/or any other
aspect of a proposal prior to award of a written contract will be borne by the Proposer. The
City reserves the right to accept or reject the combined or separate components of this
proposal in part or in its entirety or to waive any informality or technical defect in the proposal.
for Medical Services Review — August 27, 2018
ZW 9
D. Nothing contained in this RFP shall create any contractual relationship between the Proposer
and the City.
E. All data, documents and other products used, developed, or produced during response
preparation of the RFP will become property of the City. All responses to the RFP shall
become property of the City. Proposer information identified as proprietary information shall
be maintained confidential, to the extent allowed under the California Public Records Act.
F. The City reserves the right to reject, replace and approve any and all subcontractors. All
subcontractor(s) shall be identified in the response to the RFP and the City reserves the right
to reject any subcontractor(s). Subcontractors shall be the responsibility of the prime
contractor and the City shall assume no liability of such subcontractors.
VII. CONSULTANT RESPONSIBILITIES
The selected Proposer will assume responsibilities for all services in its proposal. The selected
Proposer shall identify a sole point of contact with the greatest knowledge in regard to the required
service operations and contractual matters, including payment of any and all charges resulting from
the Agreement.
VIII. IMPLEMENTATION/TRANSITION MEETINGS
The successful Proposer will be required to meet with City staff prior to commencement of services
or at any time as required by the City, to discuss and agree on operational issues including transition
of services, training and scheduling.
IX. CITY BUSINESS LICENSE REQUIREMENT
The selected Proposer shall be required to obtain a City of Santa Ana Business license within thirty
(30) days of selection, and must provide a copy to the City Projects Manager or designee prior to
commencing any work in Santa Ana.
X. ADDENDA
Any subsequent changes in RFP from the date of preparation to date of submittal will result in an
addendum or amendment by the issuing office. Notification of such addendum or amendment shall
be effected by posting on City's website, as set forth in the Notice Inviting Proposals (see page two
[2] of this RFP).
XI. RULES FOR PROPOSALS
The signer of the RFP must declare in writing that the only person, persons, company, or parties
interested in the proposal as principals are named therein; that the proposal is made without collusion
with any other person, persons, company, or parties submitting a proposal; that it is in all respects
fair and in good faith without collusion or fraud, and that the signer of the proposal has full authority
to bind the Proposer. Refer to Exhibit H — Non Collusion Affidavit.
XII. E-MAIL COMMUNICATIONS AND INTERPRETATIONS/CLARIFICATIONS
To facilitate the RFP process, Proposers are required to monitor the City's Bid and RFP page at
www.santa-ana.org/finance/vendor registration. asp No oral interpretations will be made by the City
to any Proposer as to the meaning of requirements identified herein, including the Scope of Services
and Terms and Conditions. Every request for such an interpretation must be made in writing via a -
( of Santa Ana Human Resources Department
for Medical Services Review—August 27, 2018
2610
mail to the projects manager no fewer than five (5) calendar days prior to the proposal due date.
Significant interpretations or clarification will be made by an addendum to this RFP, which will be
posted to the website. Addenda may become part of the agreement documents.
XIII. SUBMITTAL INFORMATION AND DEADLINE
Proposals are due tb the City of Santa Ana, at the date, time, and location set forth on the Notice
Inviting Proposals. Faxed and e-mail proposals will not be accepted.
XIV. SUBMITTAL REQUIREMENTS i
The RFP is intended to assess and evaluate each firm's capabilities as they apply to the proposed
services.
Submittal of Proposal
A. Four (4) hard .copies of the response to the RFP shall be signed by a company official with
the power to bind the company.
B. One (1) copy of the submittal on a USB flash drive or equivalent.
C. Proposals should be structured to include the Scope of Services response, general time
implementation schedule, fees/contract price, and exhibits.
All Proposers must address each of the following items in their response to the RFP:
A. Statement of Qualifications
In order to maintain uniformity, the Statement of Qualifications must be limited to a
MAXIMUM OF TWENTY (20) PAGES (excluding front and back covers, section dividers and
exhibits). The page limitation includes all appendices, attachments, and supplemental
information. The following information is required:
Cover Letter
Provide a letter signed by a principal or authorized representative who can make legally binding
commitments for the entity.
Organization and Credentials
The name, address and telephone number of the person to whom correspondence should be
directed and who has authority to negotiate on behalf of the firm. Provide a synopsis of the
consultant's qualifications and past experience in medical services review programs.
Proiect Approach
Provide an outline expressing the Consultant's understanding of the project and summarizing
the basic approach to providing medical services review. Additionally, outline how Consultant
meets the requirements of a DOT -compliant testing program.
ImplementationMork Plan
Provide a detailed description of how your organization intends to provide the services outlined
in this RFP. The descriptions should be formatted to enable the City to evaluate the
Consultant's capability to effectively coordinate and manage medical services review.
Consultant is free to comment on any other medical services review -related activities or
initiatives your organization would recommend and assist in implementing.
City of Santa Ana Human Resources Department
RFP for Medical Services Review—August 27, 2018
20GE-e-711
Proposal should include general information on procedures followed regarding notification to
City for all medical services provided. Proposal should include information on Consultant's
recordkeeping protocols.
Experience of Proposer
Describe and provide examples of a minimum of 3 similar medical services review programs
you have managed for agencies similar in size to the City oflSanta Ana. Experience pertaining
to public agencies is preferred.
Staffing
Proposer shall identify their Project Manager assigned to thle project, who shall be committed
to this project for a minimum of one (1) full year. Proposer shall also identify other key
personnel, their qualifications, education, representative experience, and their capability to
explore and resolve problems. Proposer shall provide their availability for site meetings and
local training. Include the name of the employee/agent/associate in charge of the medical
services review program when project manager is unavailable. Please provide an organization
chart identifying those personnel who will perform services for this project.
Once the agreement is executed, key members of the Proposer's staff shall not be substituted
without the prior written approval of the City of Santa Ana.
Sub -consultants
The Consultant shall identify any sub -consultants it intends to employ in relation to this
agreement. The Consultant shall identify sub -consultants' qualifications and key personnel.
The Consultant shall be held responsible for any and all work performed by the Consultant's
sub-consultant(s). List the estimated percentage of work each sub -consultant will perform for
each of the tasks.
Physicians and Clinics Used by Consultant
Consultant shall ensure all physicians, clinics and other medical facilities used by Consultant
possess and maintain all appropriate licenses and insurance as specified by the City.
Consultant shall ensure all physicians, laboratory technicians, collectors, clinics and other
medical facilities and staff used in conjunction with DOT -related drug and alcohol testing follow
and are in compliance with DOT testing procedures as per 49 CFR, Part 40.
B. EXHIBIT C — PROPOSERS FEE STATEMENT AND PROPOSAL ITEM PRICING
The proposal shall include a fee schedule for the services to be performed, which shall be
based on the Consultant's best pricing.
C. EXHIBIT D — REFERENCES
The proposal shall include a list of agencies, past and present, for which you have provided
work similar to that identified in the Scope of Services (Exhibit A) for the last three (3) years.
D. EXHIBIT E — PROPOSER'S STATEMENT
The Proposer shall submit a signed statement that Proposer understands that a proposal is
required for the entire work, that the estimated quantities set forth in the RFP schedule are solely
for the purpose of comparing proposals, and that final compensation under the contract will be
based upon the actual quantities of work satisfactorily completed. Proposer shall acknowledge
that all terms contained in the specifications, the certification of nondiscrimination by contractors,
and the required insurance certificates are to be incorporated by reference into this agreement
and are made specifically as part of this RFP.
i of Santa Ana Human Resources Department
for Medical Services Review—August 27, 2018
2-8
12
E. EXHIBIT F — CERTIFICATION OF NONDISCRIMINATION BY PROPOSER
The Proposer shall submit a statement that it does not discriminate in its employment actions
or services rendered, as per California and Federal law.
F. EXHIBIT G — RESPONSIBLE PROPOSER — SUPPLtMtN IAL Wit,
The Proposer'shall submit a detailed SAF with all questions answered. .
G. EXHIBIT H — NONCOLLUSION AFFIDAVIT i
The Proposer shall submit a statement whereby Proposer declares .that the proposal is not
made in the interest of, or on behalf of, any undisclosed person,j partnership, company,
association, organization, or corporation; and that the proposal is genuine and not collusive or
sham.
H. EXHIBIT I —
Proposer shall submit an additional insured endorsement as per Exhibit I.
i
The proposal must be completely responsive to the RFP. Any exceptions to the
requirements of this RFP must be included in the proposal. Such exceptions must be included
as a separate element of the proposal entitled "Exceptions and Deviations." The Executive
Director of Human Resources, in his sole and absolute discretion, may authorize or deny any
exceptions.
J. The City reserves the right to reject any or all proposals submitted and no representation is
made hereby that any contract will be awarded pursuant to this RFP or otherwise. The City
reserves the right to waive minor inconsistencies in submitted Proposals.
XV. CONSULTANT SELECTION — PROPOSAL AND EVALUATION
Proposal should be straightforward, concise and provide "layman" explanations of technical terms
that are used. Emphasis should be concentrated on conforming to the RFP instructions, responding
to the RFP requirements, and on providing a complete and clear description of the offer. Proposals
which appear unrealistic in terms of technical commitments, lack of technical competence or are
indicative of failure to comprehend the complexity and risk of this agreement may be rejected.
The response to this RFP for Medical Services Review program should contain documentation of
consultants and/or consultant's Department's credentials and expertise. Substantial consideration will
be given to Consultants with demonstrable and documented experience in similar work. Responses
will be evaluated on the following basis:
25% Qualifications and Experience
25% Understanding of Scope of Work
25% Demonstrated Knowledge of Medical Services Review program management
10% Cost competitiveness
10% Staff Availability
5% Responsiveness of the Proposing Firms and Fee Schedules
The responses received will be reviewed by an evaluation committee appointed by the Executive
f of Santa Ana Human Resources Department
for Medical Services Review — August 27, 2018
26E=l 3
Director of the Human Resources Department. All proposals received will be fully reviewed and rated
by the Evaluation Committee. The committee will evaluate proposals based on the response to the
RFP and the evaluation criteria set forth above. A final score will be calculated for each submitted
proposal and used to rank the Proposers. The committee may interview the top tier of Proposers and
recommend award of the agreement to the Proposer who will provide the best quality service at
minimum cost to the City. The City reserves the right to negotiate pricing and for additional terms.
City reserves the right to begin negotiations and enter into an agreement without interview or further
discussions.
XVI. PUBLIC RECORDS
Proposals will become public record after award of an agreement. Proposer information identified as
proprietary information shall be maintained confidential, to the extent allowed under the California
Public Records Act.
XVII. ERRORS AND OMISSIONS
Proposer shall not be allowed to take advantage of any errors in or omissions from the Request for
Proposals. Full instructions shall be given if any such error or omission is discovered and timely called
to the attention of the City.
XVIII. FILING OF PROTESTS
Proposers may file a bid "protest" with the City's Purchasing Department. In order for a Proposer's
protest to be considered valid, the protest must:
A. Be filed in writing within five (5) business days after the proposal issue date or before 5:00 p.m.
of the 51' business day following the posting of Laid Results/Notice of Intent to Award Contract on
the City's website;
B. Clearly identify the specific irregularity or accusation;
C. Clearly identify the specific City staff determination or recommendation being protested;
D. Specify, in detail, the grounds of the protest and the facts supporting the protest; and
E. Include all relevant, supporting documentation with the protest at time of filing.
If the protest does not comply with each of these requirements, it will be rejected as invalid. If the
protest is valid, the City's Purchasing Manager, or other designated City staff member, shall review
the basis of the protest and all relevant information. The Purchasing Manager will provide a written
decision to the protestor within fourteen (14) calendar days.
City of Santa Ana Human Resources Department
RFP for Medical Services Review — August 27, 2018
2tr'4 4
EXHIBIT A
CITY OF SANTA ANA
REQUEST FOR PROPOSALS FOR MEDICAL SERVICES REVIEW PROGRAM
SCOP OF SERVICES
DESCRIPTION AND SCOPE OF SERVICES j
The City of Santa Ana.is issuing this Request for Proposals (RFP) for a medical services review program;
such program to include organizing, scheduling, managing, and/or evaluating a comprehensive range of
medical services and examinations, including but not limited to:
a) For prospective and current City employees to perform the duties of the position for which they are being
considered (pre-employment assessments), using pre -determined medical protocols for each job
classification such protocols may be modified by the physician, in consultation with the City's Executive
Director of the Human Resources Department, or his/her designee, as is necessary to make a
determination as to suitability for employment;
b) For current City employees being considered for employment in Department of Transportation (DOT) and
non -DOT positions requiring pre -placement or pre -assignment drug screens;
c) Fitness for Duty examinations (industrial and non -industrial), and provide reports and recommendations
regarding the suitability of current employees to continue to perform their duties;
d) Urine and breath specimen collection, laboratory analysis and Medical Review Officer (MRO)
responsibilities;
e) Department of Motor Vehicles (DMV) Driver's License physical examinations;
f) DOT -mandated drug and alcohol testing of employees considered 'safety sensitive' as defined under
DOT regulations and City policy. Consultant shall ensure all such testing complies with DOT testing
procedures as per 49 CFR, Part 40; such testing to include pre-employment and pre -assignment.
City shall be responsible for the organization, scheduling, and management of DOT and non -DOT random
and reasonable suspicion drug and alcohol testing, and DOT post -accident drug and alcohol testing.
Consultant shall evaluate results of said testing, in accordance with the provisions of the Agreement and
relevant laws and regulations.
Consultant shall ensure clinic(s) used for DOT -related drug and alcohol testing maintains a current valid
contract with a Substance Abuse and Mental Health Services Administration (SAMSHA)-certified laboratory
that is agreed upon with the City of Santa Executive Director of Human Resources. Consultant shall ensure
turn -around time from specimen collection to obtained test results shall be a maximum of three (3) working
days for a negative test, and a maximum of five (5) working days for a positive test.
As part of the medical services review program, Consultant shall:
1) Analyze current job classification specifications and make recommendations for the City's use in the pre-
employment medical examination and drug testing process, random drug screen inclusion for safety
sensitive positions inclusive of DOJ regulations, and occupational injury medical examination for return-
to-work/fitness for duty.
2) Provide training to Human Resources personnel in administration procedures of Consultant's medical
services review process.
3) Communicate with City Human Resources staff regarding applicants' or employees' progress throughout
the medical services review process.
4) Communicate directly with applicants and City Human Resources staff throughout the pre-employment
or pre -assignment process in regard to results and medical conditions as ascertained through the medical
or physical examinations.
5) Provide an electronic final report in a format established by City Human Resources staff at its sole
City of Santa Ana Human Resources Department
RFP for Medical Services Review — August 27, 2018
25&'15
discretion, outlining each candidate's pre-employment placement medical evaluation and results.
a. Submit an example of a current report that your organization utilizes.
6) Provide quarterly electronic activity reports, in a format established by Human Resources in its sole
discretion, on the nature and number of examinations conducted, including but not limited to results and
final dispositions.
7) Provide a detailed quarterly explanation and summary of charges incurred.
8) Provide all quarterly and annual summaries as required under the DOT;
9) Provide consultation as needed to, Human Resources staff regarding medical services provided and
outlined in the Agreement.
10) Consultant solely shall review all I pre-employment/pre-placement medical evaluation services and
maintain records, pursuant to the Agreement, in accordance with State and Federal laws, or as otherwise
reasonably required by the City, and to the fullest extent permitted by law.
11) Consultant agrees to permit duly -authorized agents and employees of the City to review such records.
12) Consultant shall maintain all books, documents, papers, accounting records, and other evidence
pertaining to the fee paid under this Agreement. Consultant will make materials available at their offices
at reasonable times and notice, during the period of the Agreement and for three (3) years after date of
final payment under the Agreement for inspection by the City or by any other governmental entity or
Department participating in the funding of the Agreement, or any authorized agents thereof:
13) Consultant's documents shall not be used, duplicated, or disclosed to any other third party without written
permission, unless such disclosure is required by law. Consultant shall not be required to create or
maintain books and records not required in the ordinary course of Consultant's business operations, nor
will the Consultant be required to disclose any information, including but not limited to product cost or
pricing data, which Consultant considers confidential or proprietary.
14)Any Agreement changes which are mutually agreed upon by and between the parties shall be
incorporated in written amendments to the Agreement.
15) If the circumstances on a particular hearing and/or court proceeding warrant the presence of a competent
and knowledgeable representative of the Consultant, in the sole discretion of the City, City will request
and contractor shall provide such representative, at no additional cost to City.
Additionally, as part of the medical services review program, Consultant shall:
o Maintain a network of qualified and trained medical providers and medical specialists for necessary
exams;
o Orient City staff in the legal/medical/risk management and human resources aspects of Consultant
services;
o Communicate directly with applicants to obtain the confidential medical information that is needed for
clearance for a particular job;
o Manage all bill review functions for the medical exams performed by clinics; and,
o Provide access for City staff to Consultant's tracking system.
Depending on job classification, pre-employment and pre -assignment medical examination processes may
include; job profile review; review of medical history; check vital signs; detailed vision exam, including check
of near/far/peripheral vision, Ishihara 14 and primary color; audiogram (if classification has specific
occupational noise exposure or critical hearing demands); chest x-ray; EKG or treadmill stress EKG;
Spirometry; chem panel 20; CBC w/diff; dipstick UA, or UA w/Micro (to lab); venipuncture & collection.
Individual medical exams, such as post exposure, fit for duty, or others, may include one or more of the
following:
o Audiogram
o Back X-ray
o Blood Lead Level ZZP
o Blood screens — 7 panel drug screen
City of Santa Ana Human Resources Department
RFP for Medical Services Review—August 27, 2018
2tr=1-'16
A.
o Blood chemistry profile (SMA 24 or equivalent)
o Complete blood count (CBC w/diff)
o Chest X-ray
o DMV Physicals
o Electrocardiogram
o Hepatitis "A" blood screen i
o Hepatitis "B" blood screen
o Hepatitis "B" booster j
o Hepatitis "B" titer
o Hepatitis "B" Vaccine
o Hepatitis "A" Vaccine i
o Hepatitis "C" blood screen
o HIV blood screen
o Pulmonary function test
o Respirator Fit test
o Respirator Physical
o Respirator Questionnaire if PX is not required with;clearance
o TB test
o Urinalysis:
Urinalysis with microscopy (UA w/micro)
Urinalysis with dipstick (Dipstick UA)
IMPLEMENTATION
Upon award of the contract/agreement, City shall work with Consultant to develop effective
implementation protocols to ensure contract implementation shall commence on November 21,
2018.
for Medical Services Review—August 27, 2018
2REA 7
EXHIBIT B
CITY OF SANTA ANA
REQUEST FOR PROPOSALS FOR MEDICAL SERVICES REVIEW PROGRAM
SAMPLE AGREEMENT
THIS AGREEMENT, made and entered into this day of 2018 by and between
NAME, a professional corporation (hereinafter "Consultant"), and the City of Santa Ana, a charter city and
municipal corporation organized and existing under the Constitution and laws of the State of California
(hereinafter "City"). 1 1
RECITALS
A. The City desires to retain a medical consultant having special skill, knowledge and expertise in the field
of medical services to provide a fully comprehensive and legally -defensible medical services review
program as an essential part of the City's objective to provide and maintain a qualified work force.
B. Consultant represents that Consultant is able and willing to provide such services to the City.
C. In undertaking the performance of this Agreement, Consultant represents that it is knowledgeable in its
field and that any services performed by Consultant under this Agreement will be performed in
compliance with such standards as may reasonably be expected from a professional consulting firm in
the field.
NOW THEREFORE, in consideration of the mutual and respective promises, and subject to the terms and
conditions hereinafter set forth, the parties agree as follows:
SCOPE OF SERVICES
Consultant shall organize, schedule, manage, and/or evaluate a comprehensive range of medical
services and examinations, including but not limited to:
A. For prospective and current City employees to perform the duties of the position for which they are
being considered (pre-employment assessments), using pre -determined medical protocols for each
job classification; such protocols may be modified by the physician, in consultation with the City's
Executive Director of the Human Resources Department, or his/her designee, as is necessary to
make a determination as to suitability for employment;
B. For current City employees being considered for employment in Department of Transportation (DOT)
and non -DOT positions requiring pre -placement or pre -assignment drug screens;
C. Return -to -work and Fitness for Duty examinations (industrial and non -industrial), and provide reports
and recommendations regarding the suitability of current employees to continue to perform their
duties;
D. Urine and breath specimen collection, appropriate chain of custody protocol, laboratory analysis and
Medical Review Officer (MRO) responsibilities;
E. Department of Motor Vehicles (DMV) Commercial Classification Driver's License physical
examinations;
F. DOT -mandated drug and alcohol testing of employees considered 'safety sensitive' as defined under
DOT regulations and City policy. Consultant shall ensure all such testing complies with DOT testing
procedures as per 49 CFR, Part 40; such testing to include pre-employment, pre -assignment and
random screening.
City shall be responsible for the organization, scheduling, and management of DOT and non -DOT "reasonable
City of Santa Ana Human Resources Department
RFP for Medical Services Review—August 27, 2018
2'8E118
suspicion" drug and alcohol testing, and DOT "random" and "post -accident" drug and alcohol testing. Consultant
shall facilitate evaluation of the results of said testing by qualified personnel, in accordance with the provisions
of the Agreement and relevant laws and regulations.
Consultant shall ensure clinics used for DOT -related drug and alcohol testing maintain a current valid contract
with a Substance Abuse and Mental Health Services Administration (SAMSHA)-certified laboratory. Consultant
shall ensure turn -around time from specimen collection to obtained test results shall be a maximum of three (3)
working days for a negative test, and a maximum of five (5) working days for a positive test.
As part of the medical services review program, Consultant shall:
1) Analyze current job, classification specifications and make recommendations for the City's use in the
medical examination and drug testing process.
2) Provide training to Human Resources personnel in administration procedures of Consultant's medical
services review process.
3) Communicate with City Human Resources staff regarding applicants' or employees' progress
throughout the medical services review process.
4) Communicate directly with applicants and City Human Resources staff throughout the pre-
employment or pre -assignment process regarding results and medical conditions as ascertained
through the medical or physical examinations.
5) Provide an electroriic final report in a format established by City Human Resources staff at its sole
discretion, outlining' each candidate's pre-employment placement medical evaluation and results.
6) Provide quarterly electronic activity reports, in a format established by Human Resources in its sole
discretion, on the nature and number of examinations conducted, including but not limited to results
and final dispositions.
7) Provide a detailed quarterly explanation and summary of charges incurred.
8) Provide all quarterly and annual summaries as required under the DOT;
9) Provide consultation as needed to Human Resources staff regarding medical services provided and
outlined in the Agreement.
10) Consultant solely shall review all pre-employment/pre-placement medical evaluation services and
maintain records, pursuant to the Agreement, in accordance with State and Federal laws, or as
otherwise reasonably required by the City, and to the fullest extent permitted by law.
11) Consultant agrees to permit duly -authorized agents and employees of the City to review such records.
12) Consultant shall maintain all books, documents, papers, accounting records, and other evidence
pertaining to the fees paid under this Agreement. Consultant will make materials available at their
offices at reasonable times and notice, during the period of the Agreement and for three (3) years
after date of final payment under the Agreement for inspection by the City or by any other
governmental entity or Department participating in the funding of the Agreement, or any authorized
agents thereof.
13) Consultant's documents shall not be used, duplicated, or disclosed to any other third party without
written permission, unless such disclosure is required by law. Consultant shall not be required to
create or maintain books and records not required in the ordinary course of Consultant's business
operations, nor will the Consultant be required to disclose any information, including but not limited
to product cost or pricing data, which Consultant considers confidential or proprietary.
14)Any Agreement changes which are mutually agreed upon by and between the parties shall be
incorporated in written amendments to the Agreement.
15) If the circumstances on a particular hearing and/or court proceeding warrant the presence of a
competent and knowledgeable representative of the Consultant, in the sole discretion of the City, City
will request and contractor shall provide such representative, at no additional cost to City.
Additionally, as part of the medical services review program, Consultant shall:
o Maintain a network of qualified and trained medical providers and medical specialists for necessary
exams;
City of Santa Ana Human Resources Department
RFP for Medical Services Review — August 27, 2018
29-9
o Orient City staff in the legal/medical/risk management and human resources aspects of Consultant
services;
o Communicate directly with applicants to obtain the confidential medical information that is needed
for clearance for a particular job;
o Manage all bill review functions for the medical exams performed by clinics; and,
o Provide access for City staff to Consultant's tracking system
Depending on job classification, pre-employment and pre -assignment medical examination processes may
include: job profile review; review of medical history; check vital signs; detailed vision exam, including check of
near/far/peripheral vision, Ishihara 14 and primary color; audiogram (if classification has specific occupational
noise exposure or critical hearing demands); chest x-ray; EKG or treadmill stress EKG; Spirometry; chem panel
20; CBC w/diff; dipstick UA, or UA w/Micro (to lab); venipuncture & collection.
Individual medical exams, such as post exposure, fit for duty, or other examinations, as needed, may include
one or,more of the following:
o Audiogram
o Back X-ray
o Blood Lead Level ZZP
o Blood screens — 7 panel drug screen
o Blood screens — 9 panel drug screen
o Blood chemistry profile (SMA 24 or equivalent)
o Complete blood count (CBC w/diff)
o Chest X-ray
o DMV Physicals
o Electrocardiogram
o Hepatitis "A" blood screen
o Hepatitis "B" blood screen
o Hepatitis "B" booster
o Hepatitis "B" titer
o Hepatitis "B" Vaccine
o Hepatitis "A" Vaccine
o Hepatitis "C" blood screen
o HIV blood screen
o Pulmonary function test
o Respirator Fit test
o Respirator Physical
o Respirator Questionnaire if PX is not required with clearance
o TB test
o Urinalysis:
• Urinalysis with microscopy (UA w/micro)
• Urinalysis with dipstick (Dipstick UA)
2. COMPENSATION
a. City agrees to pay, and Consultant agrees to accept as total payment for its services, the rates
and charges identified in Exhibit A, attached hereto and incorporated by this reference. The total
annual sum to be expended under this Agreement is not anticipated to exceed $25,000.00.
b. Payment by City shall be made within thirty (30) days following receipt of proper invoice
evidencing work performed, subject to City accounting procedures. Payment need not be made
for work which fails to meet the standards of performance set forth in the Recitals which may
reasonably be expected by City.
City of Santa Ana Human Resources Department
RFP for Medical Services ieReview —August 27, 2018
Ar. 0
3. TERM
This Agreement shall commence on November 21, 2018 and terminate on November 20, 2021, unless
terminated earlier in accordance with Section 12, below. The term of this Agreement may be extended upon a
writing executed by the Executive Director of the Human Resources Department and !the City Attorney.
i
The Agreement may be renewed up to two (2) times, for an additional one-year period each time upon a
writing executed by the City Manager, or his/her designee, and the City Attorney, or his/her designee.
I
4. INDEPENDENT CONTRACTOR
Consultant shall, during the entire term of this Agreement, be construed to be an independent contractor
and not an employee of the City. This Agreement is not intended nor shall it be construed to create an employer-
employee relationship, a joint venture relationship, or to allow the City to exercise discretion or control over the
professional manner in which ;Consultant performs the services which are the subject; matter of this Agreement;
however, the services to be provided by Consultant shall be provided in a manner consistent with all applicable
standards and regulations governing such services. Consultant shall pay all salaries and wages, employer's social
security taxes, unemployment'insurance and similar taxes relating to employees and 'shall be responsible for all
applicable withholding taxes.
5. INSURANCE
Prior to undertaking performance of work under this Agreement, Consultant shall maintain and shall
require its subcontractors, if any, to obtain and maintain insurance as described below:
a. Commercial General Liability Insurance.
i. Consultant shall maintain commercial general liability insurance naming the City, its
officers, agents, volunteers, and employees as additional insured(s) and shall include, but
not be limited to protection against claims arising from bodily and personal injury, including
death resulting therefrom and damage to property, resulting from any act or occurrence
arising out of Consultant's operations in the performance of this Agreement, including,
without limitation, acts involving vehicles.
ii. The amounts of insurance shall be not less than the following: single limit coverage
applying to bodily and personal injury, including death resulting therefrom, and property
damage, in the total amount of $1,000,000 per occurrence. Consultant shall supply City
with a fully executed additional insured endorsement in substantially the form attached
hereto as Exhibit B upon execution of this Agreement and shall be approved in form by
the City Attorney.
b. Worker's Compensation Insurance. In accordance with the provisions of Section 3300 of the
Labor Code, Consultant, if Consultant has any employees, is required to be insured against
liability for worker's compensation or to undertake self-insurance. Prior to commencing the
performance of the work under this Agreement, Consultant agrees to obtain and maintain any
employer's liability insurance with limits not less than $1,000,000 per accident.
C. Errors and Omissions. Consultant shall maintain professional liability (errors and omissions)
insurance, with a combined single limit of not less than $1,000,000 per claim.
d. The following requirements apply to the insurance to be provided by Consultant pursuant to this
section:
City of Santa Ana Human Resources Department
RFP for Medical Services Review—August 27, 2018
29E=2 1
i. Consultant shall maintain all insurance required above in full force and effect for the entire
period covered by this Agreement.
ii. Certificates of insurance shall be furnished to the City upon execution of this Agreement
and shall be approved in form by the City Attorney.
iii. Certificates and policies shall state that the policies shall not be canceled or reduced in
coverage or changed in any other material aspect without thirty (30) days prior written
notice to the City. I I
e. If Consultant fails or refuses to produce or maintain the insurance required by this section or fails
or refuses to furnish the City with required proof that insurance has been procured and is in force
i and paid for, the City shall have they right, at the City's election, to forthwith terminate this
Agreement. Such termination shall not affect Consultant's right to be paid for its time and
materials expended prior to notification of termination. Consultant waives the right to receive
compensation and agrees to indemnify the City for any work performed prior to approval of
insurance by the City.
6. INDEMNIFICATION
Consultant agrees to and shall indemnify and hold harmless the City, its officers, agents, employees,
consultants, special counsel, and representatives 'from liability: (1) for personal injury, damages, just
compensation, restitution, judicial or equitable relief arising out of claims for personal injury, including health, and
claims for property damage, which may arise from the direct or indirect operations of the Consultant or its
contractors, subcontractors, agents, employees, or other persons acting on their behalf which relates to the
services described in section 1 of this Agreement; and (2) from any claim that personal injury, damages, just
compensation, restitution, judicial or equitable relief is due by reason of the terms of or effects arising from this
Agreement. This indemnity and hold harmless agreement applies to all claims for damages, just compensation,
restitution, judicial or equitable relief suffered, or alleged to have been suffered, by reason of the events referred
to in this Section or by reason of the terms of, or effects, arising from this Agreement. Consultant further agrees
to indemnify, hold harmless, and pay all costs for the defense of the City, including fees and costs for special
counsel to be selected by the City, regarding any action by a third party challenging the validity of this Agreement,
or asserting that personal injury, damages, just compensation, restitution, judicial or equitable relief due to
personal or property rights arises by reason of the terms of, or effects arising from this Agreement. City may
make all reasonable decisions with respect to its representation in any legal proceeding.
CONFIDENTIALITY
Consultant shall conform to all HIPAA requirements regarding examinations performed by Consultants.
If Consultant receives from the City information which due to the nature of such information is reasonably
understood to be confidential and/or proprietary, Consultant agrees that it shall not use or disclose such
information except in the performance of this Agreement, and further agrees to exercise the same degree of care
it uses to protect its own information of like importance, but in no event less than reasonable care. "Confidential
Information" shall include all nonpublic information. Confidential information includes not only written information,
but also information transferred orally, visually, electronically, or by other means. Confidential information
disclosed to either party by any subsidiary and/or agent of the other party is covered by this Agreement. The
foregoing obligations of non-use and nondisclosure shall not apply to any information that (a) has been disclosed
in publicly available sources; (b) is, through no fault of the Consultant disclosed in a publicly available source;
(c) is in rightful possession of the Consultant without an obligation of confidentiality; (d) is required to be disclosed
by operation of law; or (e) is independently developed by the Consultant without reference to information
disclosed by the City.
8. CONFLICT OF INTEREST CLAUSE
of Santa Ana Human Resources Department
for Medical Services Review—August 27, 2018
Arz1-12
Consultant covenants that it presently has no interests and shall not have interests, direct or indirect,
which would conflict in any manner with performance of services specified under this Agreement.
9. NOTICE
Any notice, tender, demand, delivery, or other communication pursuant to this Agreement shallj be in
writing and shall be deemed to be properly given if delivered in person or mailed by first class or certifies] mail,
postage prepaid, or sent by fax or other telegraphic communication in the manner provided in this Section, to
the following persons:
To City:
Clerk of the Council
City of Santa Ana
20 Civic Center Plaza, M-30
P.O. Box 1988
Santa Ana, CA 92702-1988
[Fax]: (714) 647-6956 i
With courtesy copies to:
Executive Director of the Human Resources Department
City of Santa Ana
20 Civic Center Plaza, M-24
P.O. Box 1988
Santa Ana, CA 92701-1988
[Fax]: (714) 647-6930
and,
City Attorney
City of Santa Ana
20 Civic Center Plaza, M-29
P.O. Box 1988
Santa Ana, California 92702
[Fax]: (714) 647-6515
To Consultant
CONSULTANT NAME
ADDRESS
CITY, STATE, ZIP CODE
[Fax]: (714)
A party may change its address by giving notice in writing to the other party. Thereafter, any notice,
tender, demand, delivery, or other communication shall be addressed and transmitted to the new address. If
sent by mail, any notice, tender, demand, delivery, or other communication shall be effective or deemed to have
been given three (3) days after it has been deposited in the United States mail, duly registered or certified, with
postage prepaid, and addressed asset forth above. If sent by fax, any notice, tender, demand, delivery, or other
communication shall be effective or deemed to have been given twenty-four (24) hours after the time set forth
on the transmission report issued by the transmitting facsimile machine, addressed as set forth above. For
purposes of calculating these time frames, weekends, federal, state, County or City holidays shall be excluded.
10. EXCLUSIVITY AND AMENDMENT
This Agreement represents the complete and exclusive statement between the City and Consultant, and
City of Santa Ana Human Resources Department
RFP for Medical Services Review—August 27, 2018
2-23
supersedes any and all other agreements, oral or written, between the parties. In the event of a conflict between
the terms of this Agreement and any attachments hereto, the terms of this Agreement shall prevail. This
Agreement may not be modified except by written instrument signed by the City and by an authorized
representative of Consultant. The parties agree that any terms or conditions of any purchase order or other
instrument that are inconsistent with, or in addition to, that terms and conditions hereof, shall not bind or obligate
Consultant nor the City. Each party to this Agreement acknowledges that no representations, inducements,
promises or agreements, orally or otherwise, have been made by any party, or anyone acting on lbehalf of any
party, which are not embodied herein. I
11. ASSIGNMENT
Inasmuch as this Agreement is intended to secure the specialized services of Consultant, Consultant
may not assign, transfer, delegate, or subcontract any interest herein without the prior written consent of the City
and any such assignment, transfer, delegation or subcontract without the City's prior written consent shall be
considered null and void. Nothing in this Agreement shall be construed to limit the City's ability to have any of
the services which are the subject to this Agreement performed by City personnel or by other consultants retained
by City. ,
12. TERMINATION
This Agreement may be terminated by the City upon thirty (30) days written notice of termination. In such
event, Consultant shall be entitled to receive and the City shall pay Consultant compensation for all services
performed by Consultant prior to receipt of such notice of termination, subject to the following conditions:
a. As a condition of such payment, the Executive Director may require Consultant to deliver to the City
all work product completed as of such date, and in such case such work product shall be the property of the
City unless prohibited by law, and Consultant consents to the City's use thereof for such purposes as the
City deems appropriate.
b. Payment need not be made for work which fails to meet the standard of performance specified in the
Recitals of this Agreement.
13. DISCRIMINATION
Consultant shall not discriminate because of race, color, creed, religion, sex (including gender identity
and gender expression), marital status, sexual orientation and genetic characteristics (including genetic tests of
the individual or the individual's family, and manifestation of a disease or disorder in the individual's family
members, age, national origin, ancestry, or disability, as defined and prohibited by applicable law, in recruitment,
selection, training, utilization, promotion, termination or other employment related activities. Consultant affirms
that it is an equal opportunity employer and shall comply with all applicable federal, state and local laws and
regulations.
14. JURISDICTION - VENUE
This Agreement and all questions relating to its validity, interpretation, performance, and enforcement
shall be government and construed in accordance with the laws of the State of California. This Agreement has
been executed and delivered in the State of California and the validity, interpretation, performance, and
enforcement of any of the clauses of this Agreement shall be determined and governed by the laws of the State
of California. Both parties further agree that Orange County, California, shall be the venue for any action or
proceeding that may be brought or arise out of, in connection with or by reason of this Agreement.
15. PROFESSIONAL LICENSES
/ or Santa Ana Human Kesources uepartment
for Medical Services Review—August 27, 2018
216x= qt4
Consultant shall, throughout the term of this Agreement, maintain all necessary licenses, permits,
approvals, waivers, and exemptions necessary for the provision of the services hereunder and required by the
laws and regulations of the United States, the State of California, the City of Santa Ana and all other
governmental agencies. Consultant shall notify the City immediately and in writing of her inability to obtain or
maintain such permits, licenses, approvals, waivers, and exemptions. Said inability shall be cause for
termination of this Agreement. j
16. MISCELLANEOUS PROVISIONS
a. Each undersigned represents and warrants that its signature herein below has the power, authority
and right to bind their respective parties to each of the terms of this Agreement, and shall indemnify City
fully, including reasonable costs and attorney's fees, for any injuries or damages to City in the event that
such authority or power is not, in fact, held by the signatory or is withdrawn.
b. All Exhibits referenced herein and attached hereto shall be incorporated as if fully set forth in the
body of this Agreement.
IN WITNESS WHEREOF, the parties hereto have executed this Agreement the date and year first above written.
ATTEST:
MARIA D. HUIZAR
Clerk of the Council
APPROVED AS TO FORM:
0
SONIA R. CARVALHO
City Attorney
DED FOR APPROVAL:
Steven V. Pham
Executive Director—
Human Resources Department
CITY OF SANTA ANA
RAUL GODINEZ II
City Manager
CONSULTANT
CONSULTANT NAME
Consultant's Title
Individual SS #
City of Santa Ana Human Resources Department
RFP for Medical Services Review — August 27, 2018
2225
EXHIBIT C
CITY OF SANTA ANA
REQUEST FOR PROPOSALS FOR MEDICAL SERVICES REVIEW PROGRAM
PROPOSERS CERTIFICATION and PROPOSAL ITEM PRICING
Certification - I certify that I have read, understand and agree to the terms and conditions of this Request for
Proposals. I have examined the Scope of Services (Exhibit A) and am familiar with the scope of work locations.
I am familiar withiall the existing conditions and limitation that may impact work requests. I understand and
agree that I am responsible for reporting any errors, omissions or discrepancies to the City for clarification prior
to the submission of my proposal.
Proposal Item Price - Pricing shall be based on the services performed, for services described in Exhibit A.
Fee must be inclusive of all costs, including but not limited to, direct and indirect costs for labor, overhead,
incidental supplies, travel, mileage, and fuel. Attach additional pages as needed.
ESTIMATED COST PER ESTIMATED.
TYPE OF MEDICAL PROCEDURE # OF TESTS TEST TOTAL COST
LEGAL NAME OF COMPANY PHONE AND FAX NUMBERS
BUSINESS ADDRESS
PRINTED NAME OF AUTHORIZED AGENT
SIGNATURE OF AUTHORIZED AGENT
FEDERAL ID NUMBER (IF APPLICABLE)
DATE
TITLE
E-MAIL ADDRESS
CONTRACTOR LICENSE NUMBER (IF APPLICABLE)
THIS FORM MUST BE COMPLETED AND INCLUDED WITH THE PROPOSAL.
PROPOSALS THAT DO NOT CONTAIN THIS FORM WILL BE CONSIDERED NONRESPONSIVE.
for Medical Services Review—August 27, 2018
2P tt6
EXHIBIT D
CITY OF SANTA ANA
REQUEST FOR PROPOSALS FOR MEDICAL SERVICES REVIEW PROGRAM
REFERENCES
List and describe fully the contracts performed by your firm which demonstrate your ability to provide the supplies,
equipment or services included in the scope of the proposal specifications. Attach additional pages if required.
The City reserves the right to contact each of the references listed for additional information regarding your firm's
qualifications.
Reference
Customer
Address:
Contract Amount:
Description of supplies, equipment, or services provided:
Reference
Customer
Address:
Contact Individual:
Phone Number:
Facsimile Number:
Year:
Contact Individual:
Phone Number:
Facsimile Number:
Contract Amount: Year:
Description of supplies, equipment, or services provided:
Reference
Customer
Address:
Contract Amount:
Description of supplies, equipment, or services provided:
Contact Individual:
Phone Number:
Facsimile Number:
Year:
THIS FORM MUST BE COMPLETED AND INCLUDED WITH THE PROPOSAL.
PROPOSALS THAT DO NOT CONTAIN THIS FORM WILL BE CONSIDERED NONRESPONSIVE.
City of Santa Ana Human Resources Department
RFP for Medical ServiccessReview— August 27, 2018
267227
EXHIBIT E
CITY OF SANTA ANA
REQUEST FOR PROPOSALS FOR MEDICAL SERVICES REVIEW PROGRAM
PROPOSER'S STATEMENT
Proposer understands and agrees that this written RFP (or any part thereof specifically designated and accepted by
the City of Santa Ana, hereinafter City) shall constitute the entire agreement between Proposer and the City only
after it!has been accepted by the City Council, endorsed by the Clerk of the Council with her signature and official
seal noting hereon the action of approval of the Council, signed by the Executive Director or his duly authorized
agent, and signed by the City Attorney, denoting his approval of the form of this document, and its execution, and
when it or an exact copy of it has been either delivered to Proposer or deposited with the United States Postal
Service properly addressed to the Proposer with the correct postage affixed thereto.
Proposer further agrees that upon delivery (as defined above) of the accepted agreement he/she will furnish City all
required bonds and certificate of liability insurance within ten (10) days (excluding Saturdays, Sundays and City's
legal holidays), or the funds, check, draft, or Proposer's bond substituted in lieu thereof accompanying this proposal
shall become the property of the City and shall be considered as payment of damages due to the delay and other
causes suffered by City because of the failure to furnish the necessary bonds and because it is distinctly agreed
that the proof of damages actually suffered by City is difficult to ascertain; otherwise said funds, check drafts, or
Proposer's bond substituted in lieu thereof shall be returned to the undersigned.
Proposer understands that a proposal is required for the entire work, that the estimated quantities set forth in the
RFP schedule are solely for the purpose of comparing proposals, and that final compensation under the contract
will be based upon the actual quantities of work satisfactorily completed.
All terms contained in the specifications, the certification of nondiscrimination by contractors, and the required
insurance certificates are to be incorporated by reference into this agreement and are made specifically as part of
this RFP.
Firm
Signed and Printed Name:
Title
Date
THIS FORM MUST BE COMPLETED AND INCLUDED WITH THE PROPOSAL.
PROPOSALS THAT DO NOT CONTAIN THIS FORM WILL BE CONSIDERED NONRESPONSIVE.
City of Santa Ana Human Resources Department
RFP for Medical Services Review — August 27, 2018
2612-E '18
EXHIBIT F
CITY OF SANTA ANA
REQUEST FOR PROPOSALS FOR MEDICAL SERVICES REVIEW PROGRAM
I
CERTIFICATION OF NONDISCRIMINATION BY CONSULTANT
The undersigned Consultant or corporate officer, during the performance of this contract, certifies as follows
1. Consultant shall not discriminate against any employee or applicant for employment because of race, color,
religion, sex, or national origin. Consultant shall take affirmative action to ensure that applicants are employed,
and that employees are treated during employment without, regard to their race, color, religion, sex, or national
origin. Such action shall include, but not be limited to, the following: employment, upgrading, demotion, or
transfer; recruitment or recruitment advertising; layoff or termination; rates of pay or other forms of
compensation; and selection for training, including apprenticeship. Consultant agrees to post in conspicuous
places, available to employees and applicants for employment, notices to be provided setting forth the
provisions of this nondiscrimination clause.
2. Consultant shall state that, in all solicitations or advertisements for employees placed by or on behalf of
Consultant, all qualified applicants will receive consideration for employment without regard to race, color,
religion, sex, or national origin.
3. Consultant shall send to each labor union or representative of workers with which he has a collective
bargaining agreement or other contract or understanding, a notice to be provided advising the said labor union
or workers' representatives of Consultant's commitments under this section, and shall post copies of the notice
in conspicuous places available to employees and applicants for employment.
4. Consultant shall comply with all provisions of Executive Order 11246 of September 24, 1965, and of the
rules, regulations, and relevant orders of the Secretary of Labor.
5. Consultant shall furnish all information and reports required by Executive Order 11246 of September 24, 1965,
and by rules, regulations, and orders of the Secretary of Labor, or pursuant thereto, and will permit access to
his/her books, records, and accounts by the administering Department and the Secretary of Labor for purposes
of investigation, to ascertain compliance with such rules, regulations, and orders.
6. In the event of Consultant's noncompliance with the nondiscrimination clauses of this contract or with any of
the said rules, regulations, or orders, the contract may be canceled, terminated, or suspended in whole or in
part and Consultant may be declared ineligible for further government contracts or federally assisted
construction/services contracts in accordance with procedures authorized in Executive Order 11246 of
September 24, 1965, and such other sanctions may be imposed and remedies invoked as provided in
Executive Order 11246 of September 24, 1965, or by rule, regulations, or order of the Secretary of Labor, or
as otherwise provided by law.
7. Consultant shall include the portion of the sentence immediately preceding paragraph 1 and the provisions of
paragraphs 1 through 7 in every subcontract or purchase order unless exempted by rules, regulations, or
orders of the Secretary of Labor issued pursuant to Section 204 of Executive Order 11246 of September 24,
1965, so that such provisions will be binding upon each subcontract or purchase order as the administering
Department may direct as means of enforcing such provisions, including sanctions for noncompliance;
provided, however, that in the event Consultant becomes involved in, or is threatened with, litigation by a sub
Consultant or vendor as a result of such direction by the administering Department, Consultant may request
that the United States enter into such litigation to protect the interests of the United States.
City of Santa Ana Human Resources Department
RFP for Medical Services Review — August 27, 2018
219
8. Pursuant to California Labor Code Section 1735, as added by Chapter 643 Stats. 1039, and as amended,
no discrimination shall be made in the employment of persons because of race, religious creed, color national
origin, ancestry, physical handicaps, mental condition, marital status, or sex of such persons, except as
provided in Section 1420, and any Consultant violating this section is subject to all the penalties imposed for
a violation of the chapter. i
Firm
Signed and Printed
Title
Date
THIS FORM MUST BE COMPLETED AND INCLUDED WITH THE PROPOSAL.
PROPOSALS THAT DO NOT CONTAIN THIS FORM WILL BE CONSIDERED NONRESPONSIVE.
City of Santa Ana Human Resources Department
RFP for Medical Services Review — August 27, 2018
Arz vi30
2.
EXHIBIT G
CITY OF SANTA ANA
REQUEST FOR PROPOSALS FOR MEDICAL SERVICES REVIEW PROGRAM
I
RESPONSIBLE PROPOSER — SUPPLEMENTAL QUESTIONNAIRE
How many years has your organization been in business in California under your present business
If you performed same business under a different business name with same ownership and operation
management and changed name due to, but not limited to, bankruptcy, loss, or license, please complete
an additional and separate questionnaire.
Is your firm currently the debtor in a bankruptcy case? ❑Yes ❑No
i
If "yes," indicate the case number, bankruptcy court, and the date on which the petition was filed.
Case Number Bankruptcy Court
Date Filed
3. Was your firm in bankruptcy any time during the last five years? (This question refers only to a
bankruptcy action that was not described in answer to Question 2, above.) ❑Yes [:]No
If "yes," indicate the case number, bankruptcy court, and the date on which the petition was filed.
Case Number Bankruptcy Court Date Filed
4. Has any California State License Board license held by your firm or its responsiblemanaging employee or
responsible managing officer been suspended within the last five years? ❑Yes ❑No
5. At any time in the last five years, has your firm been assessed and paid liquidated damages after
completion of a medical services review program contract with either a public or private owner?
Dyes ❑No
Has your firm ever defaulted on a contract? ❑ Yes ❑ No
If "yes, " explain on a separate page.
8. In the last five years has your firm, or any firm with which any of your company's owners, officers or partners
was associated, been debarred, disqualified, removed, or otherwise prevented from bidding on, or
completing, any government Department project for any reason? ❑ Yes ❑ No
If "yes, " explain on a separate page. State the name of the organization debarred, the year of the event,
the owner of the project, and the basis for the action.
EXHIBIT G "RESPONSIBLE PROPOSER SAP' CONTINUES ON NEXT PAGE
City of Santa Ana Human Resources Department
RFP for Medical Services Review—August 27, 2018
26T231
9. In the past five years, has any claim against your firm concerning your firm's work on a medical services
review program, been filed in court or arbitration? ❑ Yes ❑ No
if "yes," on a separate page identify the claim(s) by providing the project name, date of the claim, name of
the claimant, the name of the entity the claim was filed against, a brief description of the nature of the claim,
the court and case number, and a brief description of the status of the claim (pending or, if resolved, a brief
description of the resolution.)
10. In the past five years, has your firm made any claim against a government Department concerning services
provided, and filed that claim in court or arbitration? ❑ Yes ❑ No
If `yes,"on a separate page identify the claim(s) by providing the project name, date of the claim, name of
the claimant, the name of the entity the claim was filed against, a brief description of the nature of the claim,
the court and case number, and a brief description of the status of the claim (pending or, if resolved, a brief
description of the resolution.)
11. At any time during the past five years, has any surety company made any payments on your firm's behalf
as a result of a default, to satisfy any claims made against a performance or payment bond issued on your
firm's behalf in connection with a project, either public or private? ❑ Yes ❑ No
12. In the last five years, has any insurance carrier, for any form of insurance, refused to renew the insurance
policy for your firm? ❑ Yes ❑ No
13. Has your firm or any of its owners, officers, or partners ever been liable in a civil suit, or found guilty in a
criminal action, for making any false claim or material misrepresentation to any public Department or entity?
❑ Yes ❑ No
14. Has your firm or any of its owners, officers or partners ever been convicted of a federal or state crime of
fraud, theft, or any other act of dishonesty? ❑Yes ❑No
If "yes," identify on a separate page, the person or persons convicted, the court case and number, the
crimes and the year convicted.
15. During the last five years, has your firm ever been denied bond credit by a surety company, or has there
ever been a period of time when your firm had no surety bond in place during a project when one was
required? ❑ Yes ❑ No
THIS FORM MUST BE COMPLETED AND INCLUDED WITH THE PROPOSAL.
PROPOSALS THAT DO NOT CONTAIN THIS FORM WILL BE CONSIDERED NONRESPONSIVE.
i�:cirf��❑
of Santa Ana Human Resources Department
for Medical Services Review—August 27, 2018
2tr=E32
CITY OF SANTA ANA
REQUEST FOR PROPOSALS FOR MEDICAL SERVICES REVIEW PROGRAM
NON -COLLUSION AFFIDAVIT
NON -CO II LUSION AFFIDAVIT
(Title 23 United States Code Section 112 and
Public Contract Code Section 7106)
To the CITY OF SANTA ANA
In accordance with Title 23 United States Code. Section 112 and Public Contract Code 7106 the Proposer
declares that the proposal is not made in the interest of, or on behalf of, any undisclosed person, partnership,
company, association, organization, or corporation; that the proposal is genuine and not collusive or sham; that
the Proposer has not directly or indirectly induced or solicited any other Proposer to put in a false or sham
proposal, and has not directly or indirectly colluded, conspired, connived or agreed with any Proposer or anyone
else to put in a sham proposal, or that anyone shall refrain from bidding; that the Proposer has not in any manner,
directly or indirectly, sought by agreement, communication, or conference with anyone to fix the proposal price
of the Proposer or any Proposer, or to fix any overhead, profit, or cost element of the proposal price, or of that
of any other Proposer, or to secure any advantage against the public body awarding the contract of anyone
interested in the proposed contract; that all statements contained in the proposal are true; and, further, that the
Proposer has not, directly or indirectly, submitted his or her proposal price or any breakdown thereof, or the
contents thereof, or divulged information or data relative thereto, or paid, and will not pay, any fee to any
corporation, partnership, company association, organization, bid depository, or to any member or agent thereof
to effectuate a collusive or sham proposal.
Note: The above non -collusion affidavit is part of the proposal. Signing this proposal on the signature portion
thereof shall also constitute signature of this non -collusion affidavit. Proposers are cautioned that making a false
certification may subject the certifier to criminal prosecution.
State of California, County
Subscribed and sworn to (or affirmed) before me on this day of 20_, by
, proved to me on the basis of satisfactory evidence to be the person(s) who
appeared before me.
Notary Public Signature
Notary Public Seal
THIS FORM MUST BE COMPLETED AND INCLUDED WITH THE PROPOSAL.
PROPOSALS THAT DO NOT CONTAIN THIS FORM WILL BE CONSIDERED NONRESPONSIVE.
EXHIBIT I
City of Santa Ana Human Resources Department
RFP for Medical Services Review—August 27, 2018
26E -2S3
CITY OF SANTA ANA
REQUEST FOR PROPOSALS FOR MEDICAL SERVICES REVIEW PROGRAM
SAMPLE ADDITIONAL INSURED ENDORSEMENT
FOR COMMERCIAL GENERAL LIABILITY POLICY
Insurance Compainy
This endorsement modifies such insurance as is afforded by the provisions of Policy #
relating to the following:
The City of Santa Ana, 20 Civic Center Plaza, Santa Ana, California 92701; its officers, employees,
agents, volunteers and representatives are named as additional insureds ("additional insureds") with
regard to liability and -defense of suits arising from the operations and uses performed by or on behalf of
the named insured.
2. With respect to claims arising out of the operations and uses performed by or on behalf of the named
insured, such insurance as is afforded by this policy is primary and is not additional to or contributing with
any other insurance carried by or for the benefit of the additional insureds.
3. This insurance applies separately to each insured against whom claim is made or suit is brought except
with respect to the company's limits of liability. The inclusion of any person or organization as an insured
shall not affect any right which such person or organization would have as a claimant if not so included.
4. With respect to the additional insureds, this insurance shall not be cancelled, or materially reduced in
coverage or limits except after thirty (30) days written notice has been given to the City of Santa Ana,
20 Civic Center Plaza, Santa Ana, California 92701.
(Completion of the following, including countersignature, is required to make this endorsement effective.)
Effective
Policy #
Issued to
this endorsement form as a part of
Named
Countersigned by
Authorized Representative
SAMPLE ONLY
City of Santa Ana Human Resources Department
RFP for Medical Services Review — August 27, 2018
2tE 334
iEXHIBIT 2
AGREEMENT TO PROVIDE A MEDICAL SERVICES REVIEW PROGRAM
THIS AGREEMENT, made and entered into this 15th day of January, 2019 by and
between Concentra Medical Center dba Occupational Health Centers of California, a
Medical Corporation (hereinafter 'Consultant"), and the City of Santa Ana, a charter city
and municipal corporation organized and existing under the Constitution and laws of the
State of California (hereinafter "City').
RECITALS
A. The City desires to retain a medical consultant having special skill, knowledge
and expertise in the field of medical services to provide a fully comprehensive
and legally -defensible medical services review program as an essential part of
the City's objective to provide and maintain a qualified work force.
B. Consultant represents that Consultant is able and willing to provide such services
to the City.
C. In undertaking the performance of this Agreement, Consultant represents that it
is knowledgeable in its field and that any services performed by Consultant under
this Agreement will be performed in compliance with such standards as may
reasonably be expected from a professional consulting firm in the field.
NOW THEREFORE, in consideration of the mutual and respective promises, and subject
to the terms and conditions hereinafter set forth, the parties agree as follows:
1. SCOPE OF SERVICES
Consultant shall organize, schedule, manage, and/or evaluate a comprehensive
range of medical services and examinations, including but not limited to:
a) For prospective and current City employees to perform the duties of the position
for which they are being considered (pre-employment assessments), using pre-
determined medical protocols for each job classification; such protocols may be
modified by the physician, in consultation with the City's Executive Director of
-Human Resources, or his/her designee, as is necessary to make a determination
as to suitability for employment;
b) For current City employees being considered for employment in Department of
Transportation (DOT) and non -DOT positions requiring pre -placement or pre -
assignment drug screens;
c) Fitness for Duty examinations (industrial and non -industrial), and provide reports
and recommendations regarding the suitability of current employees to continue to
perform their duties;
Agreement between City of Santa Ana and Concentra
25E-35
d) Urine and breath specimen collection, laboratory analysis and Medical Review
Officer (MRO) responsibilities;
e) Department of Motor Vehicles (DMV) Driver's License physical examinations;
f) DOT -mandated drug and alcohol testing of employees considered 'safety
sensitive' as defined under DOT regulations and City policy. Consultant shall
ensure all such testing complies with DOT testing procedures as per 49 CFR, Part
i 40; such testing to include pre-employment and pre=assignment.
City shall be responsible for the organization, scheduling, and management of DOT and
non -DOT "reasonable suspicion" drug and alcohol testing, and DOT "random" and "post-
accident" drug and alcohol testing. Consultant shall facilitate evaluation of the results of
said testing by qualified personnel, in accordance with the provisions of the Agreement
and relevant laws and regulations.
Consultant shall ensure that clinics used for DOT -related drug and alcohol testing
maintain a current valid contract with a Substance Abuse and Mental Health Services
Administration (SAMSHA)-certified laboratory. Consultant shall ensure tum -around time
from specimen collection to obtained test results shall be a maximum of three (3) working
days for a negative test, and a maximum of five (5) working days for a positive test.
As part of the medical services review program, Consultant shall:
1) Analyze current job classification specifications and make recommendations
for the City's use in the medical examination and drug testing process.
2) Provide training to Personnel Services personnel in administration procedures
of Consultant's medical services review process.
3) Communicate with City Personnel Services staff regarding applicants' or
employees' progress throughout the medical services review process.
4) Communicate directly with applicants and City Personnel Services staff
throughout the pre-employment or pre -assignment process in regard to results
and medical conditions as ascertained through the medical or physical
examinations,
5) Provide an electronic final report in a format established by City Personnel
Services staff at its sole discretion, outlining each candidate's pre-employment
placement medical evaluation and results.
6) Provide quarterly electronic activity reports, in a format established by
Personnel Services in its sole discretion, on the nature and number of
examinations conducted, including but not limited to results and final
dispositions.
7) Provide a detailed quarterly explanation and summary of charges incurred.
8) Provide all quarterly and annual summaries as required under the DOT;
9) Provide consultation as needed to Personnel Services staff regarding medical
services provided and outlined in the Agreement.
10)Consultant solely shall review all pre-employment/pre-placement medical
evaluation services and maintain records, pursuant to the Agreement, in
accordance with State and Federal laws, or as otherwise reasonably required
by the City, and to the fullest extent permitted by law.
Agreement between City of Santa Ana and Concentra
25E-36
I
11)Consultant agrees to permit duly -authorized agents and employees of the City
to review such records.
12)Consultant shall maintain all books, documents, papers, accounting records,
and other evidence pertaining to the fees paid under this Agreement.
Consultant will make materials available at their offices at reasonable times and
notice, during the period of the Agreement and for three (3) years after date of
final payment under they Agreement for inspection by the City or by any other
governmental entity or Department participating in the funding of the
Agreement, or any authorized agents thereof.
13)Consultant's documents shall not be used, duplicated, or disclosed to any other
third partywithout written permission, unless such disclosure is required by law.
Consultant shall not be required to create or maintain books and records not
required in the ordinary course of Consultant's business operations, nor will the
Consultant be required to disclose any information, including but not limited to
product cost or pricing data, which Consultant considers confidential or
proprietary.
14)Any Agreement changes which are mutually agreed upon by and between the
parties shall be incorporated in written amendments to the Agreement.
15)lf the circumstances on a particular hearing and/or court proceeding warrant
the presence of a competent and knowledgeable representative of the
Consultant, the City may request and contractor shall provide such
representative, at the rates provided in Exhibit A and upon proper HIPAA
release.
Additionally, as part of the medical services review program, Consultant shall:
o Maintain a network of qualified and trained medical providers and.medical
specialists for necessary exams;
o Orient City staff in the legal/medical/risk management and human resources
aspects of Consultant services;
o Communicate directly with applicants to obtain the confidential medical
information that is needed for clearance for a particular job;
o Manage all bill review functions for the medical exams performed by clinics; and,
o Provide access for City staff to Consultant's tracking system.
Depending on job classification, pre-employment and pre -assignment medical
examination processes may include: job profile review; review of medical history;
check vital signs; detailed vision exam, including check of near/far/peripheral vision,
Ishihara 14 and primary color; audiogram (if classification has specific occupational
noise exposure or critical hearing demands); chest x-ray; EKG or treadmill stress
EKG; Spirometry; chem panel 20; CBC w/diff; dipstick UA, or UA w/Micro (to lab);
venipuncture & collection.
Individual medical exams, such as post exposure, fit for duty, or other examinations,
as needed, may include one or more of the following (*See Exhibit A):
Agreement between City of Santa Ana and Concentra
25E-37
o Audiogram
o Back X-ray
o *Blood Lead Level ZZP
o *Blood screens — 7 panel drug screen
o *Blood screens — 9 panel drug screen
o *Blood chemistry profile (SMA 24 or equivalent)
o *Complete blood count (CBC w/diff)
o Chest X-ray
o DMV Physicals
o Electrocardiogram
o *Hepatitis "A" blood screen
o *Hepatitis "B" blood screen
o *Hepatitis "B" booster
o *Hepatitis 'B" titer
o *Hepatitis 'B" Vaccine (3 -injection series)
o *Hepatitis "A" Vaccine (2 -injection series)
o *Hepatitis "C" blood screen
o *HIV blood screen
o Pulmonary function test
o Respirator Fit test
o Respirator Physical
o Respirator Questionnaire if PX is not required with clearance
o *TB test
o Urinalysis:
■ Urinalysis with microscopy (UA w/micro)
■ Urinalysis with dipstick (Dipstick UA)
2. COMPENSATION
a. City agrees to pay, and Consultant agrees to accept as total payment for its
services, the rates and charges identified in Exhibit A, attached hereto and
incorporated by this reference. The total amount to be expended under this
Agreement, including the two optional renewals, shall not exceed $500;000.
b. Payment by City shall be made within thirty (30) days following receipt of
proper invoice evidencing work performed, subject to City accounting
procedures. Payment need not be made for work which fails to meet the
standards of performance set forth in the Recitals which may reasonably be
expected by City.
3. TERM
This Agreement shall commence on February 1, 2019 and terminate on January -
31, 2022, unless terminated earlier in accordance with Section 12, below.
Agreement between City of Santa Ana and Concentra
25E-38
F
The Agreement may be renewed up to two (2) times, for an additional one-year
period each time, upon mutual agreement between the parties, and in writing executed
by the City Manager, or his/her designee, and the City Attorney, or his/her designee and
the Consultant.
4. INDEPENDENT CONTRACTOR
Consultant shall, during the entire term of this Agreement, be construed to be an
Independent contractor and not an employee of the City. This Agreement is not intended
nor shall it be construed to create an employer-employee relationship, a joint venture
relationship, or to allow the City to exercise discretion or control over the professional
manner in which Consultant performs the services which are the subject matter of this
Agreement; however, the services to be provided by Consultant shall be provided in a
manner consistent with all applicable standards and regulations governing such services.
Consultant shall pay all salaries and wages, employer's social security taxes, unemployment
insurance and similar taxes relating to employees and shall be responsible for all applicable
withholding taxes.
5. INSURANCE
Prior to undertaking performance of work under this Agreement, Consultant shall
maintain and shall require its subcontractors, if any, to obtain and maintain insurance as
described below:
a. Commercial General Liability Insurance.
Consultant shall maintain commercial general liability insurance
naming the City, its officers, agents, volunteers, and employees as
additional insured(s) and shall include, but not be limited to protection
against claims arising from bodily and personal injury, including
death resulting therefrom and damage to property, resulting from any
act or occurrence arising out of Consultant's operations in the
performance of this Agreement, including, without limitation, acts
involving vehicles; the insurance shall be primary and non-
contributory with respect to insurance or self-insurance programs
maintained by the City; and contain standard separation of insureds
provisions.
ii. The amounts of insurance shall be not less than the following: single
limit coverage applying to bodily and personal injury, including death
resulting therefrom, and property damage, in the total amount of
$1,000,000 per occurrence with $2,000,000 in the aggregate.
Consultant shall supply City with a fully executed additional insured
endorsement in a form approved by the City Attorney's Office.
b. Worker's Compensation Insurance. In accordance with the
provisions of Section 3300 of the Labor Code, Consultant, if Consultant has any
Agreement between City of Santa Ana and Concentra
25E-39
employees, is required to be insured against liability for worker's compensation or
to undertake self-insurance. Prior to commencing the performance of the work
under this Agreement, Consultant agrees to obtain and maintain any employer's
liability insurance with limits not less than $1,000,000 per accident.
C. Errors and Omissions. Consultant shall maintain professional liability (error's
and omissions) insurance, with a combined single limit of not less than $1,000,000
per claim.
d. The following requirements apply to the insurance to be provided by
Consultant pursuant to this section:
(1) Consultant shall maintain all insurance required above in full force
and effect for the entire period covered by this Agreement.
(ii) Certificates of insurance shall be furnished to the City upon execution
of this Agreement and shall be approved in form by the City Attorney.
(iii) Certificates and policies shall state that the policies shall not be
canceled or reduced in coverage or changed in any other material
aspect without thirty (30) days prior written notice to the City.
e. If Consultant fails or refuses to produce or maintain the insurance required
by this section or fails or refuses to furnish the City with required proof that
insurance has been procured and is in force and paid for, the City shall have the
right, at the City's election, to forthwith terminate this Agreement. Such termination
shall not affect Consultant's right to be paid for its time and materials expended
prior to notification of termination. Consultant waives the right to receive
compensation and agrees to, indemnify the City.for any work performed.pdor to
approval of insurance by the City.
6. INDEMNIFICATION
Consultant agrees to and shall indemnify and hold harmless the City, its officers,
agents, employees, consultants, special counsel, and representatives from liability: (1)
for personal injury, damages, just compensation, restitution, judicial or equitable relief
arising out of claims for personal injury, including health, and claims for property damage,
which may arise from the direct or indirect operations of the Consultant or its contractors,
subcontractors, agents, employees, or other persons acting on their behalf which relates
to the services described in section 1 of this Agreement; and (2) from any claim that
personal injury, damages, just compensation, restitution, judicial or equitable relief is due
by reason of the terms of or effects arising from this Agreement. This indemnity and hold
harmless agreement applies to all claims for damages, just compensation, restitution,
judicial or equitable relief suffered, or alleged to have been suffered, by reason of the
events referred to in this Section or by reason of the terms of, or effects, arising from this
Agreement. Consultant further agrees to indemnify, hold harmless, and pay all costs for
the defense of the City, including fees and costs for special counsel to be selected by the
City, regarding any action by a third party challenging the validity of this Agreement, or
asserting that personal injury, damages, just compensation, restitution, judicial or
Agreement between City of Santa Ana and Concentra
25E-40
equitable relief due to personal or property rights arises by reason of the terms of, or
effects arising from this Agreement. City may make all reasonable decisions with respect
to its representation in any legal proceeding. I
7. CONFIDENTIALITY
Consultant shall conform to all HIPAA requirements regarding examinations
performed by Consultants.
If Consultant receives from the City information which due to the nature of such
information is reasonably understood to be confidential and/or proprietary, Consultant
agrees that it shall not use or disclose such information except in the performance of this
Agreement, and further agrees to exercise the same degree of care it uses to protect its
own information of like importance, but in no event less than reasonable care.
"Confidential Information" shall include all nonpublic information. Confidential information
includes not only written information, but also information transferred orally, visually,
electronically, or by other means. Confidential information disclosed to either party by
any subsidiary and/or agent of the other party is covered by this Agreement. The
foregoing obligations of non-use and nondisclosure shall not apply to any information that
(a) has been disclosed in publicly available sources; (b) is, through no fault of the
Consultant disclosed in a publicly available source; (c) is in rightful possession of the
Consultant without an obligation of confidentiality; (d) is required to be disclosed by
operation of law; or (e) is independently developed by the Consultant without reference
to information disclosed by the City.
:8. CONFLICT OF INTEREST CLAUSE
Consultant covenants that it presently has no interests and shall not have interests,
direct or indirect, which would conflict in any manner with performance of services
specified under this Agreement.
9. NOTICE
Any notice, tender, demand, delivery, or other communication pursuant to this
Agreement shall be in writing and shall be deemed to be properly given if delivered in
person or mailed by first class or certified mail, postage prepaid, or sent by fax or other
telegraphic communication in the manner provided in this Section, to the following
persons:
To City: Clerk of the Council
City of Santa Ana
20 Civic Center Plaza, M-30
P.O. Box 1988
Santa Ana, CA 92702-1988
Fax: (714) 647-6956
Agreement between City of Santa Ana and Concentra
25E-41
With courtesy copies to:
f
Executive Director of Human Resources
City of Santa Ana
20 Civic Center Plaza, M-24
P.O. Box 1988
Santa Ana, California 92701-1988
Fax: (714) 647-6930
and,
City Attorney
City of Santa Ana
20 Civic Center Plaza, M-29
P.O. Box 1988
Santa Ana, California 92702
Fax: (714) 647-6515
To Consultant:
Occupational Health Centers of California, a Medical Corporation
5080 Spectrum Drive, Suite 1200W
Addison, Texas 75001
Attn: Legal -Contracting
Email: LegalContractsaconcentra.com
A party may change its address by giving notice in writing to the other party.
Thereafter, any notice, tender, demand, delivery, or other communication shall be
addressed and transmitted to the new address. If sent by mail, any notice, tender,
demand, delivery, or other communication shall be effective or deemed to have been
given three (3) days after it has been deposited in the United States mail, duly registered
or certified, with postage prepaid, and addressed as set forth above. If sent by
telefacsimile, any notice, tender, demand, delivery, or other communication shall be
effective or deemed to have been given twenty-four (24) hours after the time set forth on
the transmission report issued by the transmitting facsimile machine, addressed as set
forth above. For purposes of calculating these time frames, weekends, federal, state,
County or City holidays shall be excluded.
10. EXCLUSIVITY AND AMENDMENT
This Agreement represents the complete and exclusive statement between the
City and Consultant, and supersedes any and all other agreements, oral or written,
between the parties. In the event of a conflict between the terms of this Agreement and
any attachments hereto, the terms of this Agreement shall prevail. This Agreement may
not be modified except by written instrument signed by the City and by an authorized
Agreement between City of Santa Ana and Concentra
25E-42
representative of Consultant. The parties agree that any terms or conditions of any
purchase order or other instrument that are inconsistent with, or in addition to, that terms
and conditions hereof, shall not bind or obligate Consultant nor the City. Each party toy
this Agreement acknowledges that no representations, inducements, promises or
agreements, orally or otherwise, have been made by any party, or anyone acting on
behalf of any party, which are not embodied herein.
11. ASSIGNMENT
Inasmuch as this Agreement is intended to secure the specialized services of
Consultant, Consultant may not assign, transfer, delegate, or subcontract any interest
herein without the prior written consent of the City and any such assignment, transfer,
delegation or subcontract without the City's prior written consent shall be considered null;
and void. Nothing in this Agreement shall be construed to limit the City's ability to have
any of the services which are the subject to this Agreement performed by City personnel
or by other consultants retained by City.
12. TERMINATION
This Agreement may be terminated by the City upon thirty (30) days written notice
of termination. In such event, Consultant shall be entitled to receive and the City shall pay
Consultant compensation for all services performed by Consultant prior to receipt of such
notice of termination, subject to the following conditions:
a. As a condition of such payment, the Executive Director may require
Consultant to deliver to the City all work product completed as of such date, and in
such case such work product shall be the property of the City unless -prohibited by
law, and Consultant consents to the City's use thereof for such purposes as the City
deems appropriate.
b. Payment need not be made for work which fails to meet the standard of
performance specified in the Recitals of this Agreement.
13. DISCRIMINATION
Consultant shall not discriminate because of race, color, creed, religion, sex
(including gender identity and gender expression), marital status, sexual orientation and
genetic characteristics (including genetic tests of the individual or the individual's family,
and manifestation of a disease or disorder in the individual's family members, age,
national origin, ancestry, or disability, as defined and prohibited by applicable law, in
recruitment, selection, training, utilization, promotion, termination or other employment
related activities. Consultant affirms that it is an equal opportunity employer and shall
comply with all applicable federal, state and local laws and regulations.
Agreement between City of Santa Ana and Concentra
25E-43
F
14. JURISDICTION -VENUE
This Agreement and all questions relating to its validity, interpretation,
performance, and enforcement shall be government and construed in accordance with
the laws of the State of California. This Agreement has been executed and delivered in
the State of California and the validity, interpretation, performance, and enforcement of
any of the clauses of this Agreement shall be determined and governed by the laws of
the State of California. Both parties further agree that Orange County, California, shall
be the venue for any action or proceeding that may be brought or arise out of, in
connection with or by reason of this Agreement.
15. PROFESSIONAL LICENSES
Consultant shall, throughout the term of this Agreement, maintain all necessary
licenses, permits, approvals, waivers, and exemptions necessary for the provision of the
services hereunder and required by the laws and regulations of the United States, the
State of California, the City of Santa Ana and all other governmental agencies. Consultant
shall notify the City immediately and in writing of her inability to obtain or maintain such
permits, licenses, approvals, waivers, and exemptions. Said inability shall be cause for
termination of this Agreement.
16. MISCELLANEOUS PROVISIONS
a. Each undersigned represents and warrants that its signature herein below
has the power, authority and right to bind their respective parties to each of the terms
of this Agreement, and shall indemnify City fully, including reasonable costs and
attorney's fees, for any injuries or damages to City in the event that such authority or
power is not, in fact, held by the signatory or is withdrawn.
b. . All Exhibits referenced herein and attached hereto shall be incorporated as if
fully set forth in the body of this Agreement.
IN WITNESS WHEREOF, the parties hereto have executed this Agreement the
date and year first above written.
ATTEST: CITY OF SANTA ANA:
MARIA D. HUIZAR RAUL GODINEZ II
Clerk of the Council City Manager
[Signatures continue on next page]
Agreement between City of Santa Ana and Concentra
25E-44
10
APPROVED AS TO FORM:
SONIA R. CARVALHO '
City Attorney
By &o, A • Zlmt w
Laura A. Rossini '
Senior Assistant City Attorney
FOR APPROVAL: CONCENTRA MEDICAL CENTER DBA
OCCUPATIONAL HEALTH CENTERS
OF CALIFORNIA, A MEDICAL
CORPORATION:
Steven V. Pham
Executive Director -
Human Resources Department
Jeffery Wainstein, MD
President and Treasurer
77-0469725
Federal ID Number
Agreement between City of Santa Ana and Concentra
25E-45
11
Exhibit A
Services and Pricing
i
.Services
Fees:
PE — BASIC VITALS, SNELLEN, UA, EXAM
$80.00
PE — DOT
$99.00
PR— RESPIRATOR CLEARANCE EXAM ONLY)!
$80.00
AUDIOGRAM
$30.00
REVIEW — QUESTIONNAIRE — GENERAL
$30.00
REVIEW — QUESTIONNAIRE — RESPIRATOR
$30.00
RESPIRATOR FIT TEST — QUALITATIVE
$50.00
*HEPATITUS A TITER ANTIBODY — BLOOD
$50.00
*HEPATITUS ABC PANEL (ACTIVE INFECTION/IMMUNUITY TEST) —
BLOOD
$275.00
*HEPATITIS B —TITER SURFACT ANTIBODY QUANTITATIVE — BLOOD
$60.00
*HEPATITIS C — ANTIBODY — BLOOD
$55.00
*HIV
$94.00
*VACCINE — HEPATITIS A 2 -DOSE SERIES
$138.00 per dose
*VACCINE — HEPATITIS B SHOW AS DOSE 1, DOSE 2, DOSE 3
$100.00 per dose
*LEAD WITH ZPP — BLOOD
$61.00
CHEM20/CHD/CBD/UA
$55.00
*CBC W/DIFF
$25.00
VENIPUNCTURE FEE
$0.00
COLLECTION
$22.00
*BLOOD CHESMISTERY PROFILE 24
$80.00
DS — URINE 7 PANEL NON DOT
$60.00
DS — URINE 5 PANEL NON DOT
$55.00
UA WITH MICRO — URINE
$28.00
UA DIP STICK
Included in
physical
CHEST X-RAY 1 VIEW
$70.00
VISION — ISHIHARA
$22.00
EKG —WITH INTERPRETATION
$65.00
PFT SPIROMETRY
$44.00
CARDIAC STRESS TEST
$325.00
*TB SKIN TEST 1 STEP
$37.00
Expert Testimony
$250.00 per hour
x After the first twelve months of this Agreement, if the current market price for the above
Services change due to market conditions, demand(s) and/or shortage(s), the City will be
billed the then current market rate.
Agreement between City of Santa Ana and Concentra
25E-46
12