HomeMy WebLinkAbout4 - NATIONAL CREDIT REPORTING AGREEMENT_2019-07-02REQUEST FOR HOUSING
AUTHORITY ACTION
MEETING DATE:
JULY 2, 2019
TITLE:
CONSIDER APPROVAL OF AGREEMENT
WITH NATIONAL CREDIT REPORTING
FOR CRIMINAL BACKGROUND CHECKS
NOT TO EXCEED $45,000 OVER 3
YEARS
(STRATEGIC PLAN NO. 4, 1)
EXECUTIVE DIRECTOR
RECOMMENDED ACTION
RECORDING SECRETARY USE ONLY:
APPROVED
❑ As Recommended
❑ As Amended
CONTINUED TO
Authorize the Executive Director of the Housing Authority and Recording Secretary to execute an
agreement with National Credit Reporting to conduct criminal background checks for the Housing
Choice Voucher Program applicants and participants in an amount not to exceed $45,000, for a
three-year term beginning August 1, 2019 through July 31, 2022, subject to non -substantive
changes approved by the Executive Director and the Housing Authority General Counsel.
COMMUNITY REDEVELOPMENT AND HOUSING COMMISSION RECOMMENDATION
At its regular meeting on June 26, 2019, the Community Redevelopment and Housing
Commission (CRHC) recommended approval of the action above by a vote of 8:0 (Garcia
absent).
DISCUSSION
The Housing Authority of the City of Santa Ana (SAHA) is required to perform criminal and sex
offender background checks when an applicant applies to the Housing Choice Voucher Program
to determine if an applicant, or a member of an applicant's household, is subject to a lifetime
registration requirement under any state sex offender registration program and/or has a criminal
history that would make the person ineligible for assistance. Criminal background checks must
be performed in the state in which the applicant and members of the applicant's household may
have resided.
4-1
Agreement with National Credit Reporting
July 2, 2019
Page 2
For this purpose, SAHA requested and received bids from the following firms:
Firm
Cost for Services
Sterling
$30 per criminal background check
National Credit Reporting
$20.85 per criminal background check
The bids and cost for services from each vendor were reviewed by three employees from the
Housing Authority. As the lowest cost bid, National Credit Reporting was selected based upon
several factors including their experience in providing background check services for federally
assisted housing programs. National Credit Reporting runs background checks for most of the
Public Housing Authorities in California. They are located in San Jose, CA with satellite offices
nationwide. The Santa Ana Police Department is unable to conduct these criminal background
checks for the Housing Authority because the Department of Justice prohibits the use of the
California Law Enforcement Telecommunications System to obtain information on applicants to a
program.
National Credit Reporting has successfully been providing background screening information to
thousands of business owners, managers, and government agencies for over 30 years. They
are a member of NAHRO (National association of Housing and Redevelopment Officials) and
AHMA (Affordable Housing Management Association) Their progressive screening program has
enabled them to secure relationships with many public Housing Agencies.
National Credit Reporting has also acquired a number of state and county contracts to provide
screening information on both local and national levels. They are an authorized FBI (Federal
Sureau o-f—Invesfig—afion) channeling agency, allowingfor the su mission of -fingerprints and
retrieval of criminal record results directly from the FBI's Criminal Justice Information Systems
(CJ1S) division.
National Credit Reporting is constantly staying up to date with the latest technologies available to
the affordable housing industry. The unique website provides organizations of all sizes and
locations a streamlined process for increased efficiency and security. The three-year term of the
agreement would begin on August 1, 2019 (Exhibit 1).
STRATEGIC PLAN ALIGNMENT
Approval of this item assists the City in meeting Goal #4 - Fiscal Sustainability, Objective #1
(Maintain a stable, efficient and transparent financial environment).
FISCAL IMPACT
Funds are available for FY 2019-20 and will be budgeted in future fiscal year budgets for
estimated expenditures in the Housing Authority Vouchers -Administrative Fees account as
follows, subject to change:
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Agreement with National Credit Reporting
July 2, 2019
Page 3
Fiscal Year
Accounting Unit -
Fund Description
Accounting Unit,
Amount
Account #
Account Description
FY 19-20
14018760-62300
Housing Authority -
Contract Services -
$15,000
Voucher Admin
Professional
FY 20-21
14018760-62300
Housing Authority -
Contract Services-
$15,000
Voucher Admin
Professional
FY 21-22
14018760-62300
Housing Authority -
Contract Services-
$15,000
Voucher Admin
Professional
Total Contract Amount
$45,000
Judson Brown
Housing Division Manager
Community Development Agency
APPROVED AS TO FUNDS AND ACCOUNTS:
Kathryn DowAs, CPA
Executive Director
Finance and Management Services Agency
Exhibit: 1. Agreement with National Credit Reporting
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EXHIBIT 1
CONSULTANT AGREEMENT
HOUSING AUTHORITY OF THE CITY OF SANTA ANA
THIS AGREEMENT is made and entered into on this First day of August, 2019 by and between
National Credit Reporting ("Consultant"), and the Housing Authority of the City of Santa Ana, a
public body, corporate and politic ("Authority").
RECITALS
A. The Authority desires to retain a consultant having special skill and knowledge in the field
of background screening information.
B. Consultant represents that Consultant is able and willing to provide such services to the
Authority.
C. In undertaking the performance of this Agreement, Consultant represents that it is
knowledgeable in its field and that any services performed by Consultant under this
Agreement will be performed in compliance with such standards as may reasonably be
expected from a professional consulting firm in the field.
NOW THEREFORE, in consideration of the mutual and respective promises, and subject to the
terms and conditions hereinafter set forth, the parties agree as follows:
E�01411T IIMOWXIAVAtINWI
Consultant shall perform during the term of this Agreement, the tasks and obligations
including all labor, materials, tools, equipment, and incidental customary work required to fully
and adequately complete the services described and set forth in Consultant's Proposal, attached
hereto as Exhibit A and incorporated by reference.
2. COMPENSATION
a. Authority agrees to pay, and Consultant agrees to accept as total payment for its
services for Authority, the rates and charges identified in Exhibit A. The total sum to
be expended under this Agreement shall not exceed forty-five thousand dollars
($45,000.00) during the term of this Agreement.
b. Payment by Authority shall be made within forty-five (45) days following receipt of
proper invoice evidencing work performed, subject to Authority accounting
procedures. Payment need not be made for work that fails to meet the standards of
performance set forth in the Recitals, which may reasonably be expected by Authority.
3. TERM
This Agreement shall commence on the date first written above and terminate on June 30,
2022, unless terminated earlier in accordance with Section 15, below. The term of Agreement
may be extended upon a writing executed by the City Manager and the City Attorney.
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EXHIBIT 1
4. INDEPENDENT CONTRACTOR
Consultant shall, during the entire term of this Agreement, be construed to be an
independent contractor and not an employee of the Authority. This Agreement is not intended nor
shall it be construed to create an employer -employee relationship, a joint venture relationship, or
to allow the Authority to exercise discretion or control over the professional manner in which
Consultant performs the services which are the subject matter of this Agreement; however, the
services to be provided by Consultant shall be provided in a manner consistent with all applicable
standards and regulations governing such services. Consultant shall pay all salaries and wages,
employer's social security taxes, unemployment insurance and similar taxes relating to employees
and shall be responsible for all applicable withholding taxes.
5. OWNERSHIP OF MATERIALS
This Agreement creates a non-exclusive and perpetual license for Authority to copy, use,
modify, reuse, or sublicense any and all copyrights, designs, and other intellectual property
embodied in plans, specifications, studies, drawings, estimates, and other documents or works of
authorship fixed in any tangible medium of expression, including but not limited to, physical
drawings or data magnetically or otherwise recorded on computer diskettes, which are prepared or
caused to be prepared by Consultant under this Agreement ("Documents & Data"). Consultant
shall require all subcontractors to agree in writing that Authority is granted a non-exclusive and
perpetual license for any Documents & Data the subcontractor prepares under this Agreement.
Consultant represents and warrants that Consultant has the legal right to license any and all
Documents & Data. Consultant makes no such representation and warranty in regard to
Documents & Data which were provided to Consultant by the Authority. Authority shall not be
limited in any way in its use of the Documents and Data at any time, provided that any such use
not within the purposes intended by this Agreement shall be at Authority's sole risk.
6. INSURANCE
Prior to undertaking performance of work under this Agreement, Consultant shall maintain
and shall require its subcontractors, if any, to obtain and maintain insurance as described below:
a. Commercial General Liability Insurance. Consultant shall maintain commercial
general liability insurance naming the Authority, its officers, employees, agents,
volunteers and representatives as additional insured(s) and shall include, but not be
limited to protection against claims arising from bodily and personal injury,
including death resulting therefrom and damage to property, resulting from any act
or occurrence arising out of Consultant's operations in the performance of this
Agreement, including, without limitation, acts involving vehicles. The amounts of
insurance shall be not less than the following: single limit coverage applying to
bodily and personal injury, including death resulting therefrom, and property
damage, in the total amount of $1,000,000 per occurrence, with $2,000,000 in the
aggregate. Such insurance shall (a) name the Authority, its officers, employees,
agents, and representatives as additional insured(s); (b) be primary and not
contributory with respect to insurance or self-insurance programs maintained by
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EXHIBIT 1
the Authority; and (c) contain standard separation of insureds provisions.
b. Business automobile liability insurance, or equivalent form, with a combined single
limit of not less than $1,000,000 per occurrence. Such insurance shall include
coverage for owned, hired and non -owned automobiles.
C. Worker's Compensation Insurance. In accordance with the provisions of Section
3700 of the Labor Code, Consultant, if Consultant has any employees, is required
to be insured against liability for worker's compensation or to undertake self-
insurance. Prior to commencing the performance of the work under this
Agreement, Consultant agrees to obtain and maintain any employer's liability
insurance with limits not less than $1,000,000 per accident.
d. The following requirements apply to the insurance to be provided by Consultant
pursuant to this section:
i. Consultant shall maintain all insurance required above in full force and
effect for the entire period covered by this Agreement.
ii. Certificates of insurance shall be furnished to the Authority upon execution
of this Agreement and shall be approved by the Authority.
iii. Certificates and policies shall state that the policies shall not be canceled or
reduced in coverage or changed in any other material aspect without thirty
(30) days prior written notice to the Authority.
iv. Where the amounts or coverage provided by the certificates of insurance
provides coverage greater than those listed by this Agreement, the amounts
provided by the certificates of insurance shall be incorporated by reference
into the Agreement.
V. Consultant shall supply Authority with a fully executed additional insured
endorsement.
C. If Consultant fails or refuses to produce or maintain the insurance required by this
section or fails or refuses to furnish the Authority with required proof that insurance
has been procured and is in force and paid for, the Authority shall have the right, at
the Authority's election, to forthwith terminate this Agreement. Such termination
shall not affect Consultant's right to be paid for its time and materials expended
prior to notification of termination. Consultant waives the right to receive
compensation and agrees to indemnify the Authority for any work performed prior
to approval of insurance by the Authority.
7. INDEMNIFICATION
Consultant agrees to defend, and shall indemnify and hold harmless the Authority, its
officers, agents, employees, contractors, special counsel, and representatives from liability: (1) for
personal injury, damages, just compensation, restitution, judicial or equitable relief arising out of
claims for personal injury, including death, and claims for property damage, which may arise from
the negligent operations of the Consultant, its subcontractors, agents, employees, or other persons
acting on its behalf which relates to the services described in section 1 of this Agreement; and (2)
from any claim that personal injury, damages, just compensation, restitution, judicial or equitable
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M
EXHIBIT 1
relief is due by reason of the terms of or effects arising from this Agreement. This indemnity and
hold harmless agreement applies to all claims for damages, just compensation, restitution, judicial
or equitable relief suffered, or alleged to have been suffered, by reason of the events referred to in
this Section or by reason of the terms of, or effects, arising from this Agreement. The Consultant
further agrees to indemnify, hold harmless, and pay all costs for the defense of the Authority,
including fees and costs for special counsel to be selected by the Authority, regarding any action
by a third party challenging the validity of this Agreement, or asserting that personal injury,
damages, just compensation, restitution, judicial or equitable relief due to personal or property
rights arises by reason of the terms of, or effects arising from this Agreement. Authority may
make all reasonable decisions with respect to its representation in any legal proceeding.
Notwithstanding the foregoing, to the extent Consultant's services are subject to Civil Code
Section 2782.8, the above indemnity shall be limited, to the extent required by Civil Code Section
2782.8, to claims that arise out of, pertain to, or relate to the negligence, recklessness, or willful
misconduct of the Consultant.
8. INTELLECTUAL PROPERTY INDEMNIFICATION
Consultant shall defend and indemnify the Authority, its officers, agents, representatives,
and employees against any and all liability, including costs, for infringement of any United States,
letters patent, trademark, or copyright infringement, including costs, contained in the work product
or documents provided by Consultant to the Authority pursuant to this Agreement.
9. RECORDS
Consultant shall keep records and invoices in connection with the work to be performed
under this Agreement. Consultant shall maintain complete and accurate records with respect to
the costs incurred under this Agreement and any services, expenditures, and disbursements
charged to the Authority for a minimum period of three (3) years, or for any longer period required
by law, from the date of final payment to Consultant under this Agreement. All such records and
invoices shall be clearly identifiable. Consultant shall allow a representative of the Authority to
examine, audit, and make transcripts or copies of such records and any other documents created
pursuant to this Agreement during regular business hours. Consultant shall allow inspection of all
work, data, documents, proceedings, and activities related to this Agreement for a period of three
(3) years from the date of final payment to Consultant under this Agreement.
14. CONFIDENTIALITY
If Consultant receives from the Authority information which due to the nature of such
information is reasonably understood to be confidential and/or proprietary, Consultant agrees that
it shall not use or disclose such information except in the performance of this Agreement, and
further agrees to exercise the same degree of care it uses to protect its own information of like
importance, but in no event less than reasonable care. "Confidential Information" shall include all
nonpublic information. Confidential information includes not only written information, but also
information transferred orally, visually, electronically, or by other means. Confidential
information disclosed to either party by any subsidiary and/or agent of the other party is covered
by this Agreement. The foregoing obligations of non-use and nondisclosure shall not apply to any
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EXHIBIT 1
information that (a) has been disclosed in publicly available sources; (b) is, through no fault of the
Consultant disclosed in a publicly available source; (c) is in rightful possession of the Consultant
without an obligation of confidentiality; (d) is required to be disclosed by operation of law; or (e)
is independently developed by the Consultant without reference to information disclosed by the
Authority.
11. CONFLICT OF INTEREST CLAUSE
Consultant covenants that it presently has no interests and shall not have interests, direct
or indirect, which would conflict in any manner with performance of services specified under this
Agreement.
12. NON-DISCRIMINATION
Consultant shall not discriminate because of race, color, creed, religion, sex, marital status,
sexual orientation, age, national origin, ancestry, or disability, as defined and prohibited by
applicable law, in the recruitment, selection, training, utilization, promotion, termination or other
employment related activities. Consultant affirms that it is an equal opportunity employer and shall
comply with all applicable federal, state and local laws and regulations.
13. EXCLUSIVITY AND AMENDMENT
This Agreement represents the complete and exclusive statement between the Authority
and Consultant, and supersedes any and all other agreements, oral or written, between the parties.
In the event of a conflict between the terms of this Agreement and any attachments hereto, the
terms of this Agreement shall prevail. This Agreement may not be modified except by written
instrument signed by the Authority and by an authorized representative of Consultant. The parties
agree that any terms or conditions of any purchase order or other instrument that are inconsistent
with, or in addition to, the terms and conditions hereof, shall not bind or obligate Consultant or the
Authority. Each party to this Agreement acknowledges that no representations, inducements,
promises or agreements, orally or otherwise, have been made by any party, or anyone acting on
behalf of any party, which is not embodied herein.
14. ASSIGNMENT
Inasmuch as this Agreement is intended to secure the specialized services of Consultant,
Consultant may not assign, transfer, delegate, or subcontract any interest herein without the prior
written consent of the Authority and any such assignment, transfer, delegation or subcontract
without the Authority's prior written consent shall be considered null and void. Nothing in this
Agreement shall be construed to limit the Authority's ability to have any of the services which are
the subject to this Agreement performed by Authority personnel or by other consultants retained
by Authority.
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EXHIBIT 1
15. TERAT[NATION
This Agreement may be terminated by the Authority upon thirty (30) days written notice
of termination. In such event, Consultant shall be entitled to receive and the Authority shall pay
Consultant compensation for all services performed by Consultant prior to receipt of such notice
of termination, subject to the following conditions:
a. As a condition of such payment, the Executive Director may require Consultant to
deliver to the Authority all work product(s) completed as of such date, and in such
case such work product shall be the property of the Authority unless prohibited by
law, and Consultant consents to the Authority 's use thereof for such purposes as
the Authority deems appropriate.
b. Payment need not be made for work which fails to meet the standard of
performance specified in the Recitals of this Agreement.
16. WAIVER
No waiver of breach, failure of any condition, or any right or remedy contained in or
granted by the provisions of this Agreement shall be effective unless it is in writing and signed by
the party waiving the breach, failure, right or remedy. No waiver of any breach, failure or right, or
remedy shall be deemed a waiver of any other breach, failure, right or remedy, whether or not
similar, nor shall any waiver constitute a continuing waiver unless the writing so specifies.
17. JURISDICTION - VENUE
This Agreement has been executed and delivered in the State of California and the validity,
interpretation, performance, and enforcement of any of the clauses of this Agreement shall be
determined and governed by the laws of the State of California. Both parties further agree that
Orange County, California, shall be the venue for any action or proceeding that may be brought or
arise out of, in connection with or by reason of this Agreement.
18. PROFESSIONAL LICENSES
Consultant shall, throughout the term of this Agreement, maintain all necessary licenses,
permits, approvals, waivers, and exemptions necessary for the provision of the services hereunder
and required by the Iaws and regulations of the United States, the State of California, the City of
Santa Ana and all other governmental agencies. Consultant shall notify the Authority immediately
and in writing of its inability to obtain or maintain such permits, licenses, approvals, waivers, and
exemptions. Said inability shall be cause for termination of this Agreement.
19. NOTICE
Any notice, tender, demand, delivery, or other communication pursuant to this Agreement
shall be in writing and shall be deemed to be properly given if delivered in person or mailed by
first class or certified mail, postage prepaid, or sent by fax or other telegraphic communication in
the manner provided in this Section, to the following persons:
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EXHIBIT 1
To Authority:
Clerk of the City Council
City of Santa Ana
20 Civic Center Plaza (M-30)
P.O. Box 1988
Santa Ana, CA 92702-1988
Fax: 714- 647-6956
With courtesy copies to:
Executive Director, CDA
City of Santa Ana
20 Civic Center Plaza
P.O. Box 1988
Santa Ana, California 92702
To Consultant:
National Credit Reporting
6830 Via Del Oro, Suite #105
San Jose, CA 95119
A party may change its address by giving notice in writing to the other party. Thereafter,
any communication shall be addressed and transmitted to the new address. if sent by mail,
communication shall be effective or deemed to have been given three (3) days after it has been
deposited in the United States mail, duly registered or certified, with postage prepaid, and
addressed as set forth above. If sent by fax, communication shall be effective or deemed to have
been given twenty-four (24) hours after the time set forth on the transmission report issued by the
transmitting facsimile machine, addressed as set forth above. For purposes of calculating these
time frames, weekends, federal, state, County or City holidays shall be excluded.
20. MISCELLANEOUS PROVISIONS
a. Each undersigned represents and warrants that its signature herein below has the
power, authority and right to bind their respective parties to each of the terms of
this Agreement, and shall indemnify Authority fully, including reasonable costs and
attorney's fees, for any injuries or damages to Authority in the event that such
authority or power is not, in fact, held by the signatory or is withdrawn.
b. All Exhibits referenced herein and attached hereto shall be incorporated as if fully
set forth in the body of this Agreement.
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EXHIBIT 1
IN WITNESS WHEREOF, the parties hereto have executed this Agreement the date and year first
above written.
ATTEST:
Norma Mitre
Acting Clerk of the Council
APPROVED AS TO FORM:
SONIA R. CARVALHO
C ity
By:
Ryai
Assi
RECOMMENDED FOR APPROVAL:
Steven A. Mendoza
Executive Director
Community Development Agency
HOUSING AUTHORITY OF THE
CITY OF SANTA ANA
Kristine Ridge
City Manager
CONSULTANT:
Tax ID# 77-0409844
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EXHIBIT 1
EXHIBIT A
CONSULTANT'S PROPOSAL
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EXHIBIT 1
NATIONAL
CREDIT
REPORTING
PROPOSAL
BACKGROUND
SCREENING SERVICES
Respectfully Submitted By:
Michael Roebuck
National Credit Reporting 6830
Via Del Oro Suite 105
San Jose, CA 95119
Telephone: 800-441-1661, Ext. 175
National
Background
Information
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EXHIBIT 1
NATIONAL
CREDIT
REPORTING
Qualifications
sumtnar
National Credit Reporting has successfully been providing background screening information to
thousands of business owners, managers, and government agencies for over 30 years. We are a
member of NAHRO (National Association of Housing and Redevelopment Officials) and
AHMA (Affordable Housing Management Association). Our progressive screening program has
enabled us to secure relationships with many Public Housing Agencies.
In addition, NCR has acquired a number of state and county contracts to provide screening
information on both local and national levels. NCR is an authorized FBI (Federal Bureau of
Investigation) channeling agency, allowing for the submission of fingerprints and retrieval of
criminal record results directly from the FBI's Criminal Justice Information Systems (CJIS)
division.
Core Capabilities
National Credit Reporting is a full -service screening company offering both customized product
packages and a la Carte services. These services are available via our website 24 hours, 7 days a
week. The average turnaround time for a background check once submitted to NCR is 24-48
hours. While some products and services require a more extensive review of data to complete,
many of the products and services we offer instant or near -instant turnaround such as our Credit,
Social Security Verification and Eviction searches.
• FBI Criminal Information
■ Nationwide, State & County Criminal
Records
■ Nationwide Sex Offender Registration
■ Nationwide Credit Report
■ Nationwide Eviction Information
Technoloa
■ Social Security & Address
Verification
■ OFAC-US Patriot Act Compliance
■ Employment Verification
■ Landlord Verification
■ Department of Motor Vehicles
NCR is constantly staying up to date with the latest technologies available to the affordable
housing industry. Our unique website provides organizations of all sizes and locations a
streamlined process for increased efficiency and security. In addition, NCR has the ability to
integrate with your current software system via API/XML Data exchange.
• API/XML Interface for Exchanging Data
• Batch Processing- Microsoft Excel CSV file upload
• Paperless Technology -Simplifies Internal process eliminating the need for data entry
• Assigned User Privileges
• Separate invoicing for multiple programs
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EXHIBIT 1
Complinnee
We perform all of our services under the guidelines and regulations of the Fair Credit Reporting
Act. National Credit Reporting furnishes credit history reports as obtained from the nationwide
credit bureaus (Experian, Equifax, TransUnion). These nationwide credit bureaus have
implemented policies and procedures in accordance with the FACT Act. Therefore, the reports
provided by NCR members meet these provisions through account number truncation, masking,
fraud alerts, consumer statements, and personal identifier discrepancy alerts.
Training
National Credit Reporting's sales and marketing representatives conduct small or large group
Web -ex trainings as needed Free of charge to provide education about report request procedures,
report format education, services and report access options. Each staff member will be provided a
training packet to include detailed request procedures for accessing reports via our internet web -
site and instructions for reading various reports.
Turnaround Time
NCR services are available via our website 24 hours, 7 days a week. It is extremely rare that
NCR's system is unavailable due to NCR's having two different websites. Our technical staff is
housed in the same headquarters building and are readily available as needed. Historically, down
time has not exceeded 60 minutes, occurring less than 2 times annually. NCR's criminal record
searches are matched to the personal information provided by your prospective resident. This
search ensures that you will receive accurate and comprehensive information regarding your
applicant. The average turnaround time for a criminal background check once submitted to NCR
is 24 hours. As a leader in the tenant screening industry, we know a prospective tenant's
background history is the most important indicator of their future behavior in your property. This
is why NCR does not just send out instant results that are matched ONLY to the applicants first
name and last name as this often leads to a number of "false positive" hits on your applicant's
reports. Instant criminal record databases, in particular, often contain a variety of errors. We
believe at NCR it is better to verify and confirm (a little extra time) the information, which leads
to a more thorough and accurate report (which helps minimize fraud and lawsuits). Also, our
county criminal searches are conducted in the county in which the applicant has lived.
While some products and services require a more extensive review of data to complete, many of
the products and services we offer instant or near -instant turnaround such as our Credit, Social
Security Verification and Eviction searches.
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EXHIBIT 1
PRODUCT AND SERVICE INFORMATION
AND
PRICE LIST
AND
SAMPLES
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EXHIBIT 1
PRODUCTS AND SERVICES PROVIDED
As a leader in the tenant screening industry, we know a prospective tenant's background
history is the most important indicator of their future behavior in your property. This is
why NCR does not just send out instant results that are matched ONLY to the applicants
first name and last name as this often leads to a number of "false positive" hits on your
applicant's reports. Instant criminal record databases, in particular, often contain a variety
of errors.
County Criminal Record Search: One of the most complete and accurate criminal background
searches is the Physical County Search, in which court collectors physically visit the courts and
match criminal records to the personal information provided by your prospective resident. The
Physical County Search is available in all areas of the United States. This search ensures that
you will receive accurate and comprehensive information regarding your applicant. The
turnaround time for the county criminal search is approximately 24 hours.
Nationwide Criminal Report: The multi -state database search allows you to access criminal
data in all fifty states, simultaneously. However, in some states the completeness of the criminal
information is dictated by the availability of the court records, which may not be as complete or
as accurate as a physical county search. The Nationwide criminal search automatically searches
for nationwide lifetime sex offenders and the nationwide Terrorist database. In addition,
NCR offers a statewide index database search, which reflects the case number, file date, and
court location associated with the individual's name; the turnaround time for this service is
approximately 2 hours.
FBI Criminal History Record Information (CHRII: National Credit Reporting can provide a
process for Public Housing Agency members to access FBI Criminal records via fingerprint
submissions. NCR has solutions to receive rolled fingerprint cards and/or, in designated
locations, electronic live scan fingerprint submissions from Public Housing applicants. Upon
receipt of rolled prints National Credit Reporting will scan the fingerprint card and electronically
submit the request to the FBI. Applicant fingerprints captured at live scan locations will be
electronically submitted to National Credit Reporting for transmission to the FBI. NCR will
receive electronically transmitted responses, Criminal History Record Information (CHRI), to the
fingerprint requests, at our headquarter location. The results are then disseminated to the
Authorized Recipient, typically within 24-48 hours.
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ADDITIONAL SERVICES
Social Security Verification: This product, added to a nationwide credit report, will
automatically alert you to known or potentially fraudulent information. SafeScan can return one
of 18 possible warnings with every report. Each warning will provide a clear message when
credit, employment or other application information should be examined more closely before
granting approval, cross -selling or making a management decision. If the social security number
is cleared, you are provided with the state and date of issuance. Turnaround time 1 minute.
Terrorist Search Homeland Security Search: National Credit Reporting will search the Office
of Foreign Asset Controls (OFAC) database to notify you if your applicant is listed as having
engaged in terrorist activities and/or is identified in this terrorist database. The results for this
search take approximately 2 hours.
Nationwide Sex Offender Search: Our Nationwide Registered Sex Offender search will
provide information on lifetime registrants of the sex offender databases. This product is highly
recommended when employing individuals working with children or other high -risk populations.
The results for this search take approximately 2 hours.
Address Information Search: Provides up-to-date information on an applicant's past IQ years
of addresses, based on name and social security number (SSN). In addition to verifying and
returning information on a SSN, it provides a report with the following: full name and/or
alternate names used by an applicant, dates at listed addresses, age/date of birth, and available
phone information. Turnaround Time 2 hours.
Department of Motor Vehicles: The DMV check requires the individual's name, Social
Security Number, date of birth, address, Driver's License number, and state of issue. This report
confirms the Driver's License state of issue, gives a description of the type of license (for
example Class C), and informs you whether or not the DL is clear or has violations listed. Any
violations will be listed on the Driver's License report. The types of violations on this report
may include speeding or other moving violations, DUIs, suspension, etc. The results for this
search take approximately 24-48 hours.
EmUlolment Verification: NCR customer service representatives will take the work out of
verifying employment. With a full staff 6 days a week, our highly trained employees will contact
your applicant's current employer and provide you with details in less than 24 hours. Our
verifications include details such as dates of employment, position held, salary, and more (based
upon information provided by the applicant). The results for this search take approximately 24-
48 hours.
•
EXHIBIT 1
Lifetime Sex Offender Registry Reports
National Credit Reporting (NCR) is one of only three (3) companies in the U.S, that
maintains a contract with the California Department of Justice for direct access to their,
HUD specific, Sex Offender Registration database. This particular database includes all
three levels of offenders falling into the categories titled as "high risk", "serious risk" and
"other". While Megan's Law has made the high risk and serious risk offender
information available to the public through the police and sheriff departments, the
offenders listed in the "other" category are only available through the Department of
Justice. Additionally, HUD has required all Public Housing Agencies to search and
deny offenders in all three categories.
If you are using an online sex offender database, you might be receiving only half of
the registered sex offenders, which equates to missing approximately 50,000 sex
offenders. Additionally, HUD and the California Attorney General, Bill Lockyer,
have required all Public Housing Agencies to search and deny sex offenders in all
three categories.
In addition to this relationship with the Department of Justice, NCR has contracted with
vendors across the nation to provide Sex Offender Registration Reports from all 50 states.
This ability to provide the registration information from each state is vital in meeting the
requirements of the Screen and Eviction for Drug Abuse and Other Criminal Activity
ruling. This regulation states that the applicant should be screened for registration in the
state of application as well as that of any other known address.
The Sex Offender Registration Report provided by NCR includes the following
information:
a) First, Middle and Last name
b) Date of Birth
c) Social Security Number
d) Any known Aliases
e) A list of Penal Codes and Description of Charges
f) Category in which the Offender is Listed
gl In some cases a description of the individual including: ethnicity, gender,
hair and eye color, height and weight.
4-19
EXHIBIT 1
� I NATIONAL CREDIT REPORTING
INTERNET ACCESS
6830 Via Del Ora, Suite 105, San Jose, CA 95119
(800) 441-1661 • FAX (800) 819-0055
Housing Authority of the City of Santa Ana
Price List
NATIONAL SEX OFFENDER REGISTRY SEARCH
** CALIFORNIA DOJ LIFETIME SEX OFFENDER REGISTRY REPORT
(Levels 1, 2 and 3 Search)
ORANGE COUNTY CRIMINAL REPORT
DISCOUNT PRICE
3.95
7.95
8.95
** National Credit Reporting is one of only three (3) companies in the U.S. that has a contract
with the California Department of Justice (CA DOJ) to have access to all three (3) levels of
Lifetime Registered Sex Offender information. This amounts to an additional 50,000 Sex
Offenders (about half of the CA DOJ Sex Offender database) that you would know about by
using the CA DOJ database, which is unique. Any Sex Offender database online and even HUD's
Sex Offender Sex Offender database does not have access to the CA DOJ Sex Offender
data base.
4-20
EXHIBIT 1
COUNTY/NATIONWIDE
CRIMINAL SAMPLE
4-21
Background Check
EXHIBIT 1
�:�j s,tic�nal
11a kgrouml
: Intnrmxlinn
Background Check Report
Claudia Sheridan
45678 Maine Avenue #A4
Memphis, TN 37501
Order Date Billing Code
11-30-2016
Products Requested
County Criminal Report Shelby County, TN
Nationwide Criminal 1 Sax Offender
Customer
HuusingAuthority
Req€lestor
Tina Turner
Response: County Criminal Report
Results Name Screened
RECORD SHERIDAN. CLAUDIA
Jurisdiction Search Scope
i, l; C'J i i
Date of Birth SSN (Last 4)
04-15-1950 5555
Unit I Reference
Order Number
BD335-92123
Result Summary
Record Found
Record Found
Customer ID
Acct Mgr
1A23
Monica
manica(rDncrcredit. coin
Requester Entail
liane@ncrcredit.com
Jurisdiction: Shelby
County, TN
DOB
SSN
411511950
XXX-XX-5555
Product
Search ID
SHELBY, TN 7 Years
County Criminal
12345789
Case Number Offender
DOB
SSN
08131234 SHERIDAN. CLAUDIA
04115/1950
Address Aliases
Gander
ethnicity
Memphis. TN 37501
Additional Identification Information
Verification Method File Date
Court
Arresting Agency
Na.n,;� _:nd 1 x_% 3VW010
Count 1 — DOMESTIC ASSAULT -BODILY HARM
Arrest Charge Crime Type Statute
Disposition
Plea
MISDEMEANOR
Guilty
Fine Court Fees Next Court Date
Disposition Date
Offense Comments
$20D.00 $0.00
3/12/2010
Sentence
Probation Jail
Prison
Jail 9 Days
Additional Sentence Information
4-22
112
Background Check EXHIBIT 1
Response. Nationwide Criminal / Sex Offender
The Nationwide Criminal I Sex Offendersearch Includes the applicant's nationwido criminal history, nationwide sex offender
registration, and the OFAC watch I]stwhich includes known terrorist, tarroristsupporters, and those an gaged in other activities
related to terrorism.
ID 4- i;S-"'.AYL-CF-2016-123SHERIDAN,CL.I UDIA - DOB 0411511950
WHITE FEMALE 1111 TEALWOOD AVE,
• Hair: BLONDE OKLAHOMAOK
Eyes: BROWN
• Height/Weight: 5 6' 1140 lbs
DU8II, POSSESSION OF A CONTROLLED DANGEROUS SUBSTANCE -METH, IN
VIOLATION OF 63 O.S. 2-401-2-420 COUNT: AMENDED TO POSSESSION OF MARIJUANA
*MISDEMEANOR* VIOLATION OF 63 O.S. 2-401-2-420 (Oklahoma County, OK)
• Degree Of Offense: CRIMINAL FELONY
• Disposition Date: 7/7/2016
• Disposition : DEFERRED UNTIL 7/6/2018
• Arresting Agency: OCPD
• Offense Date: 11/15/2015
• File Date: 1/2512016
OKL HOMA COUNTY, OK SPECIFIC INFORMATION
• Case Number: CF-2016-123
• County: OKLAHOMA
• Count: I
Applicant has no nationwide sex offender registration.
Applicant is not on the OFAC watch list.
My FBI Report is a division of National Credit Reporting, an FBI -approved Channeler.
National Credit Reporting (800)441-1661
6830 Via Del Oro, Suite 105 www.myfbireport.com
San Jose, CA 95119 custstipport@ncrcredit.com
Confidential
The suppliers of this information make no warranty, expressed or implied, regarding the nature of the data contained in this report
and therefore do not guarantee or warrant the correctness, completeness, merchantability, orfitness for a particular purpose of
this information. The information in this report was verified by name andlor date of birth. It is recommended that the parties using
this information should investigate or verily the accuracy of each record to assure the identification and correctness of such.
Client agrees and certifies that the ordering and use of this report is in strict compliance with the Fair Credit Reporting Act. Public
Law 91-508 and any other applicable state or federal laws.
2/2
4-23
EXHIBIT 1
CALIFORNIA SEX OFFENDER
The information contained in this section is obtained from the public record databases through the California
State Department of Justice. This report is based on limited identification information, ie; name and sometimes
birthdate. Consequently, there is no guarantee that the name(s) listed on the following page is the same
individual(s) that are applying for housing. Finger -print records are used by law enforcement officials to
confirm an individual's identity, however finger -print records are not available to the public. An apparent match
of this record with an individual may thus be erroneous. No responsibility is accepted by NCR for error in the
data received from these court systems nor changes made to that data, but not provided to NCR.
THIS INDIVIDUAL WAS FOUND TO BE A LIFETIME SEX OFFENDER REGISTRANT
LAST NAME: DOE
FIRST NAME: JOHN
MIDDLE NAME:
DOB: 7/21/1962
SS N : 012-34-5678
LEVEL": SERIOUS
PENAL CODE
CHARGES
AKA:
INQUIRY DATE: 12/29/03
288 c LEWD OR LASCIVIOUS ACTS WITH CHILD 14 OR 15 YEARS OLD
"LEVEL: HIGH RISK- High risk offenders are those convicted of multiple violent offenses, including at least
one violent sex crime, within five years of their registration.
SERIOUS- Serious offenders are those convicted of a crime ranging from felony sexual battery
to continuous sexual abuse of a child.
OTHER- These offenders have been convicted of crimes like spousal rape or indecent exposure.
All juvenites (unless convicted as adults) are in this category.
The Suppliers of this information make no warranty, expressed or implied, regarding the accuracy of the data contained in this report
and therefore do not guarantee or warrant the correctness, completeness, merchantability, or fitness for a particular purpose of
this information. It is recommended that the parties using this information should investigate or verify the accuracy of each record
to assure the identification and correctness of such.
4-24
EXHIBIT 1
PUBLIC HOUSING AGENCY REFERENCE LIST
The following are tenant screening clients.
Community Development Commission
County of Los Angeles
Contact: Betsy Lindsay
Title: Housing Management Division
Phone: (626) 586-1910
Housing Authority of the County of
Contra Costa
Contact: Joseph Villarreal
Title: Executive Director
Phone: (925) 957-8000
City of Long Beach Housing
Authority
Contact: Alison Whyte King
Title: Housing Assistance Officer
Phone: (562) 570-6153
Southern Nevada Regional Housing
Authority
Contact: Brenda Fonseca
Title: Director of Housing
Phone: (702) 922-6958
Sacramento Housing and
Redevelopment Agency
Contact: James Brock
Title: Assistant Director
Phone: (916) 440-1367
San Antonio Housing Authority
Contact: Madlyn Lane
Title: Director of Public Housing
Phone: (210) 477-6262
Housing Authority of the City of Los
Angeles
Contact: Isabel Araiza
Title: Housing Manager
Phone: (213) 252-1608
Fresno Housing Authority
Contact: Preston Prince
Title: Director, HCD
Phone: (559) 443-8400
San Francisco Housing Authority
Contact: Nicole McCray-Dickerson
Title: Special Programs Manager
Phone: (415) 715-3283
Baltimore Housing, MD
Contact: Karl A. McKinney
Phone: (410) 545-6476
Email: Karl.McKinney@HABC.org
San Diego Housing Commission
Contact: Maria Christopher
Title: Housing Supervisor
Phone: (619) 578-7777, Ext. 08
Philadelphia Housing Authority
Contact: Cynthia Hallman
Title: VP Application Support
Phone: (215) 684-4268
4-25