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HomeMy WebLinkAbout60A - YMCA DDAREQUEST FOR COUNCIL ACTION CITY COUNCIL MEETING DATE: SEPTEMBER 3, 2019 TITLE: AUTHORIZE THE NEGOTIATION OF A DISPOSITION AND DEVELOPMENT AGREEMENT (DDA) FOR THE RENOVATION AND REUSE OF THE YMCA PROPERTY LOCATED AT 203-205 W. CIVIC CENTER DRIVE (STRATEGIC PLAN NO. 3, 5A) CLERK OF COUNCIL USE ONLY: APPROVED ❑ As Recommended ❑ As Amended ❑ Ordinance on 1 ° Reading ❑ Ordinance on 2ntl Reading ❑ Implementing Resolution ❑ Set Public Hearing For CONTINUED TO FILE NUMBER CITY -MANAGER RECOMMENDED ACTION Authorize the City Manager to negotiate a Disposition and Development Agreement (DDA) for the reuse of the YMCA property with Caribou Industries, subject to non -substantive changes approved by the City Manager and City Attorney. DISCUSSION The YMCA building located at 203-205 West Civic Center Drive was purchased by the City in 1992. The building has been vacant since that time and has been in serious disrepair due to age and vandalism. Recent efforts have been taken to remediate several outstanding issues such as asbestos clean-up and the placement of security cameras at the site. Over the years, the City has made several attempts to solicit proposals for the site, but the substantial improvement costs have posed a challenge to potential developers. To bring the building up to current City codes, there would be an anticipated investment of up to $5 million dollars for seismic retrofit, fire suppression, electrical/plumbing to current code, and other structural improvements. In February 2018, the City released a Request for Qualifications and Development Concepts for the renovation and reuse of the former YMCA Building. Four proposals were received in April, 2018 for this solicitation. Evaluation of Proposals Each proposal was evaluated by a selection panel which included representatives from the Community Development Agency, Planning and Building Agency, and the Public Works Agency. 60A-1 Disposition and Development Agreement for YMCA September 3, 2019 Page 2 Below are the results of that review: Proposer Score 1. Howard CDM/OCSA 86.25 • Expansion of OCSA to include a new Technology Center 2. Caribou Industries 67.48 • Boutique Hotel 3. Community Development Partners/City Fabrik 66.75 Veteran's Hall project including residential 4. The Sound 66.00 • A community center/small business start-up incubator Prior City Council Action and Status At the December 18, 2018 City Council meeting, Council was presented with a recommended action to enter into an ENA with Caribou Industries based on direction from the Economic Development, Infrastructure, Budget and Technology (EDIBT) Council subcommittee. No action was taken at that time. At the January 15, 2019 City Council meeting, Council directed staff to work with both Caribou Industries and the Orange County High School for the Arts (OCSA) on a potential joint development proposal for the renovation and reuse of the YMCA building. Since that time, both parties discussed possible joint ventures, however a deal between the two parties could not be reached. On March 29, 2019, the City received a letter from OCSA indicating that all efforts for a joint collaborative project have been exhausted and a "sharing" of the building is not possible. On May 29, 2019, the Board of the Orange County School for the Arts adopted a Resolution stating that a shared facility option was not feasible and if the YMCA was awarded to Caribou, OCSA would have no interest in leasing any portion of the facility from Caribou. The letter and Resolution are attached for reference (Exhibit 1). Howard CDM/OCSA Proposal As part of the City's Strategic Pan Goal to "expand the use of technology as a tool for communication and education in the community", Howard CDM, in partnership with the Orange County High School for the Arts, is proposing to restore the YMCA building into a community - focused Design & Arts Community Center (Exhibit 2). This Center will provide classes in the innovative industries of fashion, entertainment design, digital media, and interior, industrial and graphic design. OCSA will also be partnering with local non -profits, the Wooden Floor and Relampago del Cielo to offer expanded programs for underserved youth. 60A-2 Disposition and Development Agreement for YMCA September 3, 2019 Page 3 A new partnership also being developed by OCSA for the YMCA site is a joint venture with GameChanger Charity and ZOTT, two technology -based companies that will leverage technology and innovation to offer curriculum and programming for OCSA students to become the next generation of creators and innovators. Caribou Pr000sal As part of the City's Strategic Plan Goal to "leverage private investment that results in tax base expansion and job creation", the proposal by Caribou to redevelop the YMCA to include boutique style hotel rooms would generate significant revenue in terms of hotel visitors tax and property taxes for the City. Caribou is proposing to convert the former YMCA facility into a boutique hotel and new grand salon lobby for a proposed Grand Plaza Hotel project on an adjacent parcel (Exhibit 3). This lobby will, serve as the check -in area for the Grand Plaza Hotel and will maintain the historical features of the old YMCA. The main floor will also include a Grand Ball Room and Exhibition Center for community events and conferences. This Exhibition Center will be able to accommodate up to 300 people and will be equipped with state of the art audio and visual equipment. Also included in the former YMCA facility will be a gym, basketball court, indoor pool and spa, bistro for hotel guests, art gallery for local artists, and 26 additional hotel suites on the 21d and 31d floor of the building. All of these uses will supplement the proposed 12-story, 142-suite new Grand Plaza Hotel project that would be developed on a 0.32-acre lot, also owned by Caribou Industries. Caribou has received initial interest from Cambria Hotels, a Choice Hotel International Chain to operate the hotel in both the YMCA and adjacent parcel. An additional component of Caribou's proposal is their commitment to improve the exterior appearance of the YMCA in the first 180 days of a Disposition and Development Agreement (DDA) if selected. Improvements will include painting the building, replacing the windows, architectural lighting, landscaping and securing the site. Recommendation Each proposal offers unique community and economic benefits to the City. But only one proposal will add hotel visitor and sales tax revenue, return the property to the property tax rolls, will beautify the YMCA exterior in the first 180 days, and create fiscalization of land use for this important City asset. Based on these assumptions, staff is recommending that City Council authorize the development of a DDA with Caribou Industries. A DDA is an agreement designed to achieve the development of the YMCA by the City and Developer in a coordinated and comprehensive manner. The Developer will undertake the development of the Site; subject to terms and conditions set forth in the DDA that will be negotiated by staff. Terms such as verification of the developer's financial ability to undertake the redevelopment of the site, commitment by a preferred hotel operator, development schedule milestones, and specific development obligations such as improving the 60A-3 Disposition and Development Agreement for YMCA September 3, 2019 Page 4 exterior of the site will be included in the DDA. Once negotiations are finalized and solidified within a Draft DDA, the Final DDA will placed on a future City Council agenda for ratification by the City Council. The YMCA property will remain in the City's ownership during negotiations. STRATEGIC PLAN ALIGNMENT Approval of this item allows the City to meet Goal #3 (Economic Development), Objective #5 (Leverage private investment that results in tax base expansion and job creation citywide), Strategy A (Identify and market underutilized properties for new development that will create new jobs and expand the City's tax base). FISCAL IMPACT There is no fiscal impact associated with this action. Steven A. Mendoza Executive Director Community Development Agency Exhibits: 1. Resolution and Letter from OCSA 2. Proposed Concept - Howard CDM/OCSA 3. Proposed Concept - Caribou 60A-4 EXHIBIT 1 29, 2019 ZTO: Steven Mendoza 0 Executive Director Community Development Agency z 20 Civic Center Plaza, M-25 O Santa Ana, CA 92702 LL CC: Marc Morley Economic Development Specialist City of Santa Ana Dear Mr. Mendoza and Mr. Morley, Thank you for considering our proposal to restore the historic YMCA building into the dynamic and community - focused OCSA Design & Arts Community Center, in partnership with The Wooden Floor and Relampago del Cielo. It is our intention to convert the iconic building into a thriving hub for arts, connection, and community. The new, state-of-the-art facility would provide an opportunity for OCSA to: • enroll an additional 300 students annually, • expand its arts conservatory programs to fit the changing economic landscape, • offer enriched community programs for local residents, • grow meaningful partnerships with and permanent expansion facilities for The Wooden Floor and Relampago del Cielo, • cultivate involvement of tech giants (Google, Amazon, Microsoft, YouTube), and • bring additional jobs to Santa Ana. We have met with Mr. Harrah on multiple occasions and we have explored a variety of possibilities for collaboration with Caribou Industries. Unfortunately, when considering our constraints and needs as a non-profit public school, we do not believe there is a way to effectively share the YMCA building. Three issues remain at the forefront: 1. As we discussed in our last meeting, financing through a New Markets Tax Credit is contingent upon fee ownership. Mr. Harrah has previously expressed interest in leasing a portion of the building to OCSA; however, that arrangement would disqualify us from the financing opportunity. In addition, if OCSA owned the building and leased a portion to Caribou Industries (assuming there were no issue with student safety and security), this would challenge the integrity of our non-profit status. 2. Student safety and security remains a challenge in sharing the building — particularly with a hotel. Our current campus is not accessible to the general public and is managed through an extensive access control system. As such, we cannot have hotel visitors entering the building (campus) and in close proximity where students are present. 3. In order to meet the instructional needs of the school and to honor our programming commitment to The Wooden Floor and Relampago del Cielo and the community, OCSA would need access and control of the entire building. Lastly, as you are aware, Mr. Harrah agreed to withdraw his interest in the YMCA building contingent upon OCSA purchasing his adjacent parking structure. Although we do not see the correlation between these two properties, we have once again reviewed our current parking plan and we remain confident that we have sufficient capacity to support the acquisition of the YMCA. In addition, it would not be economically feasible for OCSA to purchase the parking structure while also renovating the YMCA. Z O Q O Z O iL The conversion of the YMCA building into the OCSA Design and Art Center is the next step in a successful partnership between the city of Santa Ana and Orange County School of the Arts. The centralized location of the structure makes it an ideal place to house our new programs focused on outreach, engagement and design -centric problem solving, leveraging technology and innovation. Should the City Council decide to award OCSA the YMCA building perthe Staff recommendation, ourfinancing is in place and we are ready to move immediately. Thank you for your consideration and time. We look forward to hearing from you. Respectfully submitted, Ralph S. Opacic, Ed.D. Founder and Executive Direcl Orange County School of the Orange County School of the Arts Board Resolution 05-29-19 WHEREAS, the Orange County School of the Arts wishes to expand its arts instructional offerings to include a Design Conservatory and WHEREAS, the City of Santa Ana has offered the community an opportunity to secure the historic YMCA building which would provide a perfect site for our proposed campus expansion and WHEREAS, the Orange County School of the Arts has secured the support and cooperation of two other Santa Ana community groups, The Wooden Floor and RelTmpago del Cielo to partner with the school in creating a community center for the City of Santa Ana and WHEREAS, the City of Santa Ana has two groups interested in securing the YMCA building and the City has asked the groups to work together to determine if there is a possibility for a shared use option and WHEREAS, the school has held multiple meetings to explore the possibility of sharing the building with Caribou Industries and its proposed hotel project and WHEREAS, the meetings to explore a shared use option have attempted to address the school's concerns related to student safety and program integrity and WHEREAS, the school has established a policy of either owning its own campus property or in leasing its facility from the Legacy Fund, a 5016 non-profit established to purchase and hold property exclusively for the benefit of the school NOW, THEREFORE, BE IT RESOLVED that the Orange County School of the Arts Board of Trustees has determined that any shared facility option will not address the contnluing concern for both student safety or the ability to adequately program the building to meet the needs of both the school and of our community partners. In addition, should the building be awarded to Caribou Industries by the City of Santa Ana, for the above reasons, the school will have no interest in leasing any of the facility from Caribou Industries now or in the future. Signed, Attest: .1 m EXHIBIT 2 September 20, 2018 Dear Mayor Pulido and members of the City Council, Thank you for considering our proposal to restore the historic YMCA building into the dynamic and community -focused OCSA Design &Arts Community Center, in partnership with The Wooden Floor and Reldmpago del Cielo. We wanted to take this opportunity to address your comments about the economic opportunity the renovation could have on the city. Over twenty years ago, the City of Santa Ana began a transformational urban renewal project which created a vibrant new cultural community, including the Museum District and the Artists Village. Orange County School of the Arts and The Wooden Floor were honored to relocate and become part of this incredible renaissance in those early years, and Rel$mpago del Cielo is celebrating over four decades serving this community. Now, the revitalization of midtown Santa Ana continues with the creation of the Design & Arts Community Center. This would be a forward -thinking strategy and an impactful long-term Investment for Santa Ana, because of the significance the renovation will have on the creative economy, positioning Santa Ana as one of the cultural epicenters in Orange County and Southern California. As we move further into the information age, activities based on creativity and culture are an essential contributor to a robust economy. According to the 2018 Otis Report on the Creative Economy, creative industries employment increased by 11.6 percent from 2011-2016, and is expected to continue,growing to create 833,800 creative economy jobs by 2021. In California, $16.4 billion of the state and local tax monies can be attributed to the creative economy, which creates a substantial ripple effect for state and local tax revenues from indirect industries as well. On a local level, these three organizations have been powerful economic engines for the city, with thousands of students and parents supporting retail stores, gas stations, restaurants and other consumer -based businesses in Santa Ana every week and an expansion would certainly increase this economic support. By developing young people with critical 211 century workforce development skills, we will be a vital part of the growth plans for Santa Ana. A study done by the Industrial Design Society found that Fortune 500 companies are looking for talent with skills that are naturally honed from an arts education, including: creativity, collaboration, critical thinking and problem solving, ability to deal with complexity, and the ability to integrate multiple skill sets. Acquiring the YMCA building would enable OCSA to open a new conservatory that would provide classes in the innovative industries of fashion, entertainment design, digital media, interior design, industrial design, and graphic design, all of which contribute to the creative economy, according to the Otis Report. Our proposal is the only one where the location is the most essential. Without the YMCA building, which is walking distance to other OCSA buildings on Sycamore and The Wooden Floor, this project will not be possible. The matriculations statistics for students in the three organizations are already very impressive. Ninety-nine percent of students who graduate from OCSA and Relampago del Cielo matriculate to to 0 institutions of higher learning and go on to become contributing members of the economy. At The QQ Wooden Floor, the Class of 2019 will be the 15th consecutive class to achieve 100% on -time high school Z graduation and immediate college enrollment — 54% of their alumni have attained a Bachelor's or Master's degree since 2005. Together, the YMCA expansion would allow the three partners to serve p LL 0 more than 500 additional, well-rounded and creative students each year. By supporting our proposal to renovate the historic YMCA building, the City of Santa Ana will be supporting three entrepreneurial nonprofits with longtime service to the community, as well as Investing in the future of the city's creative economy. Thank you again for your consideration and we look forward to further discussion. Sincerely, Ralph S. Opacic, Ed.D Dawn S. Reese LucyjStana Founder & Executive Director Chief Executive Officer President & Chair Orange County School of the Arts The Wooden Floor Relampago del Cielo EXHIBIT 1 FLOOR PLAN: BASEMENT LEVEL PROGRAM Large Classroom ± 900 sf (10 Rooms) Small Classroom ± 600 sf (6 Rooms) Recital Room 1,775 sf Community Room 1,915 sf Bath 575 sf Utility/ Storage 2,703 sf Response to RFQ #18-024 Proposed Renovation and Reuse of Former YMCA Building Foundation Lobby/ Gallery Multi Purpose Room Dance Room Shop CLASSROOM 600 SF CLASSROOM 600 SF CLASSROOM 600 SF 3,371 sf 2,510 sf 1,315 sf 1,716 sf 875 sf LEVEL 1 MAINTENANCE k °'a 'c cF HT F,p Oq Response to RFQ #18-024 Proposed Renovation and Reuse of Former YMCA Building LEVEL 2 CLASSROOM 600 SF CLASSROOM 600 SF CLASSROOM 600 SF Response to RFQ #18-024 Proposed Renovation and Reuse of Former YMCA Building EWA LEVEL 3 MULTI -PURPOSE 900 SF _ CLASSROOM 900 SF RTMENT NOTE! SCALE 1" = 20' o s w Response to RFQ #18-024 Proposed Renovation and Reuse of Former YMCA Building *' A i t �,Y 1 'f �i August 12, 2019 To Whom it May Concern: For the past 19 years, Orange County School of the Arts (OCSA) has been an integral member of the bourgeoning community of Santa Ana. The school's development into one of the nation's premier arts schools has paralleled Santa Ana's revitalization into a dynamic city invested in its 15 youth, enriching arts and culture, and neighborhood pride. 0 0 Each year, OCSA serves nearly 2,200 culturally diverse and artistically gifted students in grades 0 7-12 from more than 100 cities in Southern California. The population is reflective of our service _, area in that 47% are Caucasian and 53% are from ethnic minority groups. Approximately 14% of 0 students are residents of Santa Ana and 10% receive Free and Federal Reduced Lunch () assistance. While many students commute, many families relocate to the area to enroll their children in the school. OCSA employs over 500 academic teachers, professional arts instructors, administrative staff, support staff, and guest artists. ® OCSA students thrive in our uniquely challenging and nurturing environment, and receive a 0 rigorous academic program coupled with advanced arts training that prepares them to become successful artists, leaders and innovators of tomorrow. Students declare a focus in one of 15 arts Q) conservatories within the Schools of Applied Arts, Dance, Fine & Media Arts, Music, and Theatre. CY OCSA has a 100% graduation rate and students are actively recruited by the nation's top universities and arts conservatory programs. The school also serves the local community through its summer and weekend arts academy, arts and music programs for SAUSD elementary students, and by presenting free artistic performances and programs throughout the county. In order to further our impact, OCSA has identified the historic YMCA building as the ideal location for expansion. With respect to the YMCA's original intent to be of service to the community, OCSA intends to convert the iconic structure into a thriving hub for arts, connection and community. The new, state-of-the-art OCSA Design and Art Center will provide an opportunity for OCSA to enroll an additional 300 students annually, expand its arts conservatory programs to fit the changing economic landscape, offer enriched community programs for local residents, and bring additional jobs to Santa Ana. Resources will include multiple classrooms, an exhibition space for local artists, a motion -capture space, a prototype shop, a living space for artists -in -residence, dance studios, and more. The school has also initiated plans to partner with Santa Ana nonprofits The Wooden Floor and Relampago del Cielo to expand programs for underserved youth. Since our initial RFP submission last year, OCSA has also embarked on an exciting partnership with GameChanger Charity and ZOTT — a venture that leverages technology and innovation to provide cutting -edge opportunities for students at OCSA and throughout the community. With partners such as Amazon Web Services, OCSA will utilize platforms such as Twitch to stream performances and masterclasses with industry leaders to a broader community. In addition, we will develop customized curriculum and programming relevant to the constantly evolving landscape of technology. These experiences will engage renown companies with OCSA, Santa Ana, and the next generation of creators and innovators. (Please see additional information enclosed.) It was also brought to our attention that there continues to be misinformation circulating regarding parking. OCSA absolutely does have sufficient parking to accommodate campus expansion with the acquisition of the YMCA. OCSA maintains an easement for parking in the structure adjacent to the YMCA Monday through Friday from 6:00 PM to 11:59 PM and on 60A-15 weekends from 10:00 AM to 11:59 PM. Furthermore, we are currently finalizing a lease for 90 additional ground parking stalls at 1111 N. Main St. (Please see additional information enclosed) The conversion of the YMCA building into the OCSA Design and Art Center is the next step in a successful partnership between the city of Santa Ana and Orange County School of the Arts. The a) centralized location of the structure makes it an ideal place to house our new programs focused �£ on outreach, engagement and design -centric problem solving. O We are excited about this opportunity and we are ready to move immediately if the City Council o should decide to award OCSA the YMCA building. IZ— (� Thank you for your consideration. All good things, Ralph S. Opacic, Ed. \ Founder and Executiv DErector Orange County School the Arts 60A-16 A fully equipped streaming PC will enable teachers and students to become acclimated to various streaming platforms and to develop the necessary skills for OCSA to enter into the current state of performance technology. Partners Involved I A customized platform for students to safely interact with Amazon Web Services each other and their instructors. • Twitch Several major tech partners • Microsoft have already expressed interest in supporting the • Reddit development/creation. tvwrwca euamo�ce S wHouussw - .:.. - HPs*eacussss HIVGO,COCP zIb V� The complete 'school of the future' experience will involve ARNR, broadcast stations, and several streaming devices all equipped with the necessary software. '-We will also develop a custom platform enabling students to complete projects, fundraise, record, stream performances, and broadcast content. OCSA becomes a recognized leader in leveraging technology and innovation to prepare our students for the 21 sc century and to share our programs and engage with our community on a broader scale. ZOTT And AT&T Collaboration Revolutionizes The Patient Exper... https://www.pmewswire.com/news-releases/zott-and-att-collaborat... ZOTT And AT&T Collaboration Revolutionizes The Patient Experience Patients and their families will access DIRECTV for BUSINESS through ZOTT's hospital platform F**� ZOTT> CHI NOER NEWS PROVIDED BY ZOTr � Jul 31, 2018, 08:00 ET DANA POINT, Calif., July 31, 2018 /PRNewswire/-- ZOTT, the new, cutting - edge patient experience solution, and AT&T, a leader in empowering the digital healthcare transformation, today announced a collaboration to further advance the patient experience. Through innovative uses of cloud computing and over -the -top content distribution technology, the companies are redefining the patient journey. 60A-19 I of 5 8n12019, 5:04 PM ZOTT And AT&T Collaboration Patient Exper.. h ttps://www. prnew sw ire. coin/n ews-re I eases,'zort-and-att-co I laborat... 2of5 Teens use the ZOTT platform during their hospital stay to remain connected with friends and family. ZOTT is available via any web -enabled device within the hospital environment. Content includes exclusive live -stream programming featuring online celebrities, intelligently designed educational materials, custom and private Minecraft virtual playground, live chat messaging, and a comprehensive library of gaming options. Imagine being stuck in a hospital bed for months, or even years, and being unable to go outside, pursue passions, or stay connected with the world. To make matters worse, you, and all visiting family and friends, only have a few local television channels to watch on a small TV that sits on the opposite side of the room. This is a reality that millions of people unfortunately face every year. Now imagine a world where patients, families, and caregivers can access unique content, original live streams, countless TV channels, and compelling social experiences across all of their devices from anywhere within the hospital. Thankfully, Taylor Carol, a cancer survivor who spent five years in a hospital and then went on to graduate from Harvard to become co-founder of ZOTT, together with the ZOTT team have made this comprehensive experience the new reality. With ZOTT, everyone has the freedom to consume content in the way that's most comfortable to them. A patient can be in her hospital bed watching one of ZOTT's daily original live strGe0rrls f 6 a popular YouTube influencer 1 8/7/2019, 5:04 PM ZOTT And AT& nor fleLle''�ir/L�Iaott-and-att-collaborat...d fath"lamOnepoWe=IehrmaaV game library on their laptop. Meanwhile, thanks to ZOTT's new relationship with AT&T, the patient's brother can simultaneously choose from extensive DIRECTV for BUSINESSSM content. From his tablet, he can watch his favorite football team play live or even find an episode of his favorite show that he had missed. Whether in the patient's room, a visitor waiting area or the cafeteria, their content won't be interrupted. ZOTT's wireless content delivery network is active throughout the entire hospital. ZOTT and AT&T are reimagining the patient experience. "ZOTT is the best thing that has happened for me during my hospital stay," said Brittany, a patient at C.S. Mott Children's Hospital. "ZOTT was created out of a need to provide patients and their families with engaging content, meaningful interactions, and innovative streaming technology that improves long hospital stays and physical ailments," said Jim Carol, ZOTT and GameChanger Charity co-founder. "AT&T enhances the content we are able to offer patients, which furthers our mission and gives patients greater choice in how they view and engage with digital and video content." By improving patient satisfaction, AT&T and ZOTT also seek to help improve clinical outcomes and the physical well-being of patients. Research shows that increased patient satisfaction scores correlate to less time spent in a hospital, higher quality of care, lower readmission rates, lower mortality rates, and lower odds of a minor complication.' "AT&T supports healthcare organizations as they transform from focusing on healthcare to human care," Maria Lensing, Vice President, Global Business Healthcare Solutions, AT&T. "Working with ZOTT to provide DIRECTV for BUSINESS on any device in the hospital helps move them a bit closer to being people, not patients." ZOTT will further integrate AT&T'6(OAe� �tto the patient experience, an 3 of 5 8/7/2019. 5:04 PM ZOTT And AT&T n°deavor ��ie companyeisauniquely positionPe oWc%urider`t°�e�eac�e�s5iip o,Tid-att-collaborat... Jon Shipman, chief technology officer for ZOTT and former founding member of Twitch. "Too many hospitals haven't yet adapted to this sweeping cultural change, said Shipman. "A shift toward BYOD (bring your own device) design, built around seamless access to engaging content can have a huge impact on patients with serious illnesses while saving costs and streamlining operations." ZOTT offers their comprehensive service through a cloud -based content aggregation and distribution platform, where new content and experiences are added daily and all data is protected at rest and in transit. Furthermore, ZOTT employs a team of moderators who are continually watching content and interactions to ensure ZOTT is a safe space for patients, family members, and the hospitals themselves. Patients can play, learn, and socialize while hospitals can trust the content that is being displayed. 1 Relationship Between Hospital Performance on a Patient Satisfaction Survey and Surgical Quality About ZOTT ZOTT is a new cloud -based multi -channel entertainment and educational content platform that is revolutionizing patients' freedom to play, learn, and socialize within the hospital environment. Working with patients and healthcare leaders for the past decade, ZOTT is reimagining a new patient experience model. As the for -profit subsidiary of GameChanger Charity, ZOTT supports the non-profit organization's mission to improve the lives of patients around the world through technology and innovation. To learn more, visit https://info.zott.ty/. 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