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HomeMy WebLinkAboutCONCORD CAREER COLLEGE.,�bURANCE ON FILE A-2020-194-11 ,.ORK MAY PROCEED APR 0 7 P021 UNL4 11 U6NI E EXPIRES ,.LERK OF COUNCIL )A I E: AGREEMENT FOR WORKFORCE TRAINING p. CDR U)(SOInk, THIS SUBAWARD AGREEMENT, made and entered into this 1" day of March, 2021, by and between the City of Santa Ana, a charter city and municipal corporation duly organized and existing under the Constitution and laws of the State of California ("CITY") and Concord Career College, a for -profit corporation identified by the assigned Data Universal Numbering System (DUNS) Number 952659633("CONTRACTOR"). RECITALS: A. CITY has been designated a Local Workforce Development Area (LWDA) under the Workforce Innovation and Opportunity Act of 2014, Public Law 1-113-128 ("WIOA" or "the Act"), Catalog of Federal Domestic Assistance (CFDA) Number 17.259 and Federal Award Identification Number (FAIN) AA253421455A6. B. The State of California has created the LWDA to administer the Act programs operated by the State of California pursuant to the Act. C. As a LWDA, CITY is entitled to receive federal funds to establish programs to increase the employment, retention and earnings of Participants, and increase occupational skills attainment by Participants, and as a result, improve the quality of the workforce, reduce welfare dependency, and enhance the productivity and competitiveness of the nation. Under WIOA, participants in need of training services may access career training through a list of state -approved schools and their training programs. D. In addition to WIOA, the CITY received funding from the Orange County Social Services Vocational Training grant funded through the California Work Opportunity and Responsibility to Kids Act of 1997, which provides monies for the basic needs of families with children ("CalWORKs" or "SSA"). An important component of CaIWORKs allows for the provision of employment services for parents. Heads of households are provided job training services to help families upgrade job skills with the ultimate goal of self-sufficiency. E. The City intends to utilize the WIOA and SSA Grant Funds to operate a Workforce Training Program in which vocational training courses will be made available to Qualified Participants. Pursuant to the Workforce Training Program, the City desires to contract with public and private organizations, including employers, who are qualified to participate in the City's Workforce Training Program by providing services to Qualified Participants (each, a "Qualified Contractor"). F. CONTRACTOR is a Qualified Contractor that has been selected as one of several vendors that qualified to provide workforce training under the Workforce Training Program. G. CONTRACTOR represents that it is knowledgeable in its field, and is willing to provide workforce training services under the Workforce Training Program pursuant to applicable federal and California laws. Page 1 of 17 H. The CITY and CONTRACTOR (each, a "Party" and jointly, the "Parties") desire to enter into this Agreement so that CONTRACTOR may receive a subgrant of the proceeds of the WIOA and/or SSA Grants (hereinafter defined as the "Subgrant") in consideration for Contractor's participation in the City's WIOA and/or SSA Programs and provision of services to Qualified Participants upon the request of the City. WHEREFORE, for and in consideration of the respective and mutual covenants and promises hereinafter contained and made, and subject to all the terms and conditions hereof, the parties hereto do hereby agree as follows: I. CONTRACTOR'S OBLIGATIONS A. In compliance with all of the terms and conditions of this Agreement, CONTRACTOR shall provide the Contractor's Services, as authorized by the City's Representative. Contractor represents and warrants that Contractor's Services to be provided hereunder shall be performed in a competent, professional and satisfactory manner in accordance with the City's Workforce Training Program. B. CONTRACTOR agrees to provide benefits to individuals who participate in the activities and services funded by this Agreement ("Participants") in accordance with the standards and requirements set forth in this Agreement. C. CONTRACTOR acknowledges and agrees that City shall request that Contractor provide the Contractor's Services on an "as requested" basis and that City does not guaranty a minimum number of Qualified Participants for whom Contractor's Services shall be requested and required under this Agreement. Contractor acknowledges and agrees that Contractor shall not commence to provide Contractor's Services to a particular Qualified Participant hereunder unless and until Contractor receives a Notice to Proceed from the City authorizing the provision of Contractor's Services to that particular Qualified Participant. Contractor further acknowledges and agrees that this Agreement and any request for the provision of services hereunder is nonexclusive and that the City may enter into similar agreements with other entities for the provision of similar services. D. Time is of the essence in the performance of this Agreement. CONTRACTOR shall perform and complete all of CONTRACTOR's Services in a timely and expeditious manner. Contractor shall not be responsible for delays caused by circumstances beyond its reasonable control, provided that CONTRACTOR has delivered to the City written notice of the cause of any such delay within ten (10) days of the occurrence of such cause. E. Scope of Services. On an as -needed basis, and at the sole discretion of CITY, CONTRACTOR shall perform the services that are described in Exhibit A. The Scope of Services shall include the CONTRACTOR's proposal or bid, if any, which shall be incorporated herein by this reference as though fully set forth herein. In the event of any inconsistency between the terms of such proposal and this Agreement, the terms of this Agreement shall govern. When the need for services arise, CITY may initiate services through use of a Letter Agreement for a specific Page 2 of 17 workforce training, including a copy of the course description, executed by the Executive Director of the Community Development Agency and the CONTRACTOR. Work by the CONTRACTOR may not proceed absent this fully executed Agreement and separate Letter Agreements for specific Qualified Participants. F. Compliance with Law. CONTRACTOR's Services shall be provided in accordance with all ordinances, resolutions, statutes, rules, regulations and laws of the City and any Federal, State or local governmental agency of competent jurisdiction, G. CONTRACTOR shall obtain, at Contractor's sole cost and expense, such licenses, permits and approvals as may be required by law for the performance of CONTRACTOR's Services. CONTRACTOR shall have the sole obligation to pay for any fees, assessments and taxes, plus applicable penalties and interest, which may be imposed by law and which arise from or are necessary for the performance of the services required by this Agreement H. CONTRACTOR shall adhere to all applicable Labor Standards. I. If funding is through WIOA, CONTRACTOR agrees to comply with the "Complaint Handling Procedures Under the WIOA", attached hereto as Exhibit H and incorporated herein as though fully set forth in 20 CFR 658.411. CONTRACTOR shall advise Participants of their rights to file complaints under the Act and the procedures for resolution of any complaints. CITY's procedures for handling complaints alleging a violation of the Act, regulations, grants, or other agreements under the Act shall be followed and any decision of CITY, the State or the federal government relating to the complaint shall be binding and followed by CONTRACTOR. CONTRACTORS who are employers shall operate a grievance system that incorporates CITY's procedures for resolution of complaints relating to the terms and conditions of employment; these procedures shall be approved in writing by CITY. J. As a condition of this award of financial assistance under the Act to CONTRACTOR from CITY, CONTRACTOR assures, with respect to operation of all programs or activities funded with funds provided pursuant to the Act, and all agreements or arrangements to carry out such programs or activities, that it will comply fully with the nondiscrimination and equal opportunity provisions of the Act (Section 188) and compliance with Equal Employment Opportunity provisions in Executive Order (E.O.) 11246, as amended by E.O. 11375 and supplemented by the requirements of 41 CFR Part 60; the Nontraditional Employment for Women Act of 1991; Title VI of the Civil Rights Act of 1964, as amended; section 504 of the Rehabilitation Act of 1973, as amended; the Age Discrimination Act of 1975, as amended; the Americans with Disabilities Act of 1990; and with all applicable requirements imposed by or pursuant to regulations implementing those laws, including, but not limited to, 29 CFR Parts 33 and 37. The United States, the State of California and CITY have the right to seek judicial enforcement of this assurance. K. CONTRACTOR agrees that no participant(s) shall commence training prior to the approval of funding pursuant to Section 123 of the Act, or the approval of SSA funding, as applicable. Page 3 of 17 L. CONTRACTOR agrees to the following accounting, monitoring, auditing, and review requirements: 1. CONTRACTOR agrees to maintain such records and submit such reports, data and information, on the form and containing such information, at such times as CITY may request or require regarding the performance of CONTRACTOR'S services or activities, costs or other data, including but not limited to Participants' attendance and certifications. 2. CITY, the State of California and the United States government and/or their representatives shall have access for purposes of monitoring, auditing and examining of CONTRACTOR'S activities, performance, and Participants related to this Agreement. Such agencies or representatives shall also schedule on -site monitoring at their discretion. Monitoring activities may also include, but are not limited to, questioning employees and Participants and entering any premises or onto any site in which any of the services or activities funded hereunder are conducted or in which any of the records of CONTRACTOR are kept (2 CFR §200.330). Nothing herein shall be construed to require access to any privileged or confidential information as set forth in federal or state law. 3. In the event CONTRACTOR does not make the above -referenced documents available within the City of Santa Ana, California, CONTRACTOR agrees to pay all necessary and reasonable expenses incurred by CITY in conducting any audit at the location where said records and books of account are maintained. 4. All accounting records and evidence pertaining to all costs of CONTRACTOR and all documents related to this Agreement shall be kept available at the location where CONTRACTOR conducted the program, as well as in the County of Orange, for the duration of this Agreement and thereafter for three (3) years after completion of an audit. Records which relate to (a) complaints, claims, administrative proceedings or litigation arising out of the performance of this Agreement, or (b) costs and expenses of this Agreement to which CITY, the State of California or the United States Government take exception, shall be retained beyond the three (3) years until resolution of disposition of such appeals, litigation, claims, or exceptions. M. Without prejudice to any other section of this Agreement, CONTRACTOR shall, where applicable, maintain the confidential nature of information provided to it concerning Participants in accordance with the requirements of federal and state law. Notwithstanding the foregoing, CONTRACTOR agrees to submit to CITY, the State of California and/or the United States Government or their representatives, all records requested for administrative purposes, including audits, examinations, monitoring and verification of records submitted by CONTRACTOR, costs incurred and services rendered hereunder. Page 4 of 17 N. CONTRACTOR shall not expend funds pursuant to this Agreement to provide services to any participant where costs of training are paid for by any other person or entity. O. If funding is through WIOA, CONTRACTOR shall comply with the provisions of Uniform Guidance 2 CFR Part 200 of the U.S. Office of Management and Budget (OMB) and all other applicable federal statutes and executive orders and their implementing regulations, including regulations at 29 CFR Part 97. P. If funding is through WIOA, CONTRACTOR shall comply with the requirements of federal regulations found at 29 CFR Part 93, which provide that no appropriated funds may be expended by the recipient of a federal contract, grant, loan or cooperative agreement to pay any person for influencing or attempting to influence an officer or employee of any agency, member of Congress or an officer or employee of a member of Congress in connection with awarding of any federal contract, the making of any federal grant or loan, entering into any cooperative agreement and the extension, renewal, amendment or modification of any federal contract, grant, loan or cooperative agreement. CONTRACTOR shall sign a Certification Regarding Lobbying to that effect in a form as set forth in Exhibit D, attached hereto and by this reference incorporated herein. CONTRACTOR shall submit said signed Certification to CITY prior to performing any of its obligations under this Agreement and prior to any obligation arising on the part of CITY to pay any sums to CONTRACTOR under the terms and conditions of this Agreement. Q. CONTRACTOR agrees to provide a drug -free work place and to execute a Drug Free Workplace Certification as set forth in Exhibit E attached hereto and incorporated herein by this reference. R. CONTRACTOR, in accordance with the Child Support Compliance Act, recognizes and acknowledges the importance of child and family support obligations and shall fully comply with all state and federal laws relating to child and family support enforcement, including, but not limited to: disclosure of information and compliance with earnings assignment orders, as provided in Chapter 8 (commencing with Section 5200) of Part 5 of Division 9 of the state Family Code; and, to the best of its knowledge is fully complying with the earnings assignment orders of all employees and is providing the names of all new employees to the New Employee Registry maintained by the California Employment Development Department (EDD). S. CONTRACTOR agrees to comply with all applicable provisions of the Actor SSA, as applicable, and all applicable federal regulations, including, but not limited to, the Code of Federal Regulations, Subtitle A —Office of Management and Budget Guidance for Grants and Agreements, as well as all applicable state and local regulations. T. If funding is through WIOA, CONTRACTOR agrees to remain in compliance with the Certification Regarding Debarment, attached hereto as Exhibit F and incorporated herein by reference, as required by the regulations implementing Executive Order 12549, Debarment and Suspension, (2 CFR Part 180). Page 5 of 17 U. If funding is through WIOA, CONTRACTOR agrees to provide priority of services for veterans and eligible spouses pursuant to 20 CFR Part 1010, and the regulations implementing priority of service for veterans and eligible spouses in Department of Labor job training programs under the Jobs for Veterans Act published at 73 Fed. Reg. 78132 on December 19, 2008. V. CONTRACTOR acknowledges that the official name for the statewide system of providing employment and training through the WIOA partnerships, SSA, and various other local programs is "America's Job Center". To achieve the goals of this Workforce Training Program, it is important that the public has a quick and easy method to identify that the projects or programs they are taking part in are part of the "America's Job Center". CONTRACTOR agrees to place the America's Job Center logo, in accordance with the State of California guidelines for such use, on all public materials, such as statements, press releases, brochures, advertisements, reports and other documents describing projects or programs funded in whole or in part with WIOA or SSA funds. When the America's Job Center logo is used, CONTRACTOR may accompany it with the following statement, "The (Program Name) is a proud partner of the America's Job Center network". CONTRACTOR shall not use the America's Job Center logo in any manner that would imply that the State of California endorses a commercial product, service or activity. II. CITY'S OBLIGATIONS A. On July 1, 2020 the CITY was awarded a Department of Labor Workforce Innovation and Opportunity Act grant of $1,260,082.00 for fiscal year 2020-2021. In addition, on July 1, 2020, the CITY was awarded an Orange County Social Services Vocational Training grant through the California Work Opportunity and Responsibility to Kids Act of 1997 in the total amount of $1,677,928.00 for fiscal year 2020-2022. A portion of both grants in a total amount not to exceed $2,000,000.00 shall be available to all Qualified Contractors to provide workforce training classes for Qualified Participants. B. If a Qualified Participant chooses to enroll in a course offered by CONTRACTOR, CITY agrees to pay to CONTRACTOR when, if and to the extent WIOA or SSA funds are received under the provisions of the applicable grants, in accordance with the Course Costs attached hereto as Exhibit B and incorporated herein by reference, which may be amended during the period of this Agreement. Said sum shall be paid with either WIOA or SSA funds, as determined by the CITY in its sole discretion, after CITY receives invoices submitted by CONTRACTOR as provided herein. C. CONTRACTOR has the ability to adjust line item amounts in the Course Costs with the approval of the Executive Director. D. CITY agrees to provide for on -site monitoring reviews of the Workforce Training Program operation at least annually. In addition, monthly desk -top reviews of pertinent information will be conducted. Page 6 of 17 E. CITY has the right to de -obligate the funds hereunder, and take such funding back from CONTRACTOR, due to any of the following reasons: (a) lack of performance by CONTRACTOR; (b) lack of fiscal accountability of CONTRACTOR; or (c) decrease in available funding. III. COMPENSATION A. CITY neither warrants nor guarantees any minimum or maximum compensation to CONTRACTOR under this Agreement. CONTRACTOR shall be paid only for actual services performed under this Agreement at the rates and charges identified in Exhibit B. Any compensation payable to CONTRACTOR shall be paid from a portion of the above - referenced WIOA and/or SSA grants awarded to the City in a total amount not to exceed $2,000,000.00. B. Payment by City shall be made within thirty (30) days following receipt of proper invoice evidencing work performed, subject to City accounting procedures. IV. TERM OF AGREEMENT A. This Agreement shall commence on the date stated above and continue through June 30, 2023, with a one-year option to renew executable by the CITY in its sole discretion, unless terminated earlier by either party. The one-year option may be executed, or the Term of this Agreement may be further extended, by a writing executed by the City Manager and the City Attorney. B. Unless the CITY authorizes an extension, CONTRACTOR must liquidate all obligations incurred under the Federal award not later than ninety (90) calendar days after the end date of the period of performance as specified in the terms and conditions of the Federal award, as applicable. IV. INDEPENDENT CONTRACTOR Consultant shall, during the entire term of this Agreement, be construed to be an independent contractor and not an employee of the City. This Agreement is not intended nor shall it be construed to create an employer -employee relationship, a joint venture relationship, or to allow the City to exercise discretion or control over the professional manner in which Consultant performs the services which are the subject matter of this Agreement; however, the services to be provided by Consultant shall be provided in a manner consistent with all applicable standards and regulations governing such services. Consultant shall pay all salaries and wages, employer's social security taxes, unemployment insurance and similar taxes relating to employees and shall be responsible for all applicable withholding taxes. Page 7 of 17 V. WORKER'S COMPENSATION AND EMPLOYER'S RIGHTS A. CONTRACTOR shall use appropriate funds received from CITY to provide workers' compensation to all those hired by CONTRACTOR under this Agreement. B. CONTRACTOR shall have the right to hire, dismiss, or promote its employees or contract personnel hired under this Agreement so long as its hiring or dismissal policy or standard does not violate Title VII of the Civil Rights Act of 1964, Fair Labor Standards Act of 1938, or any other applicable law, and CONTRACTOR maintains itself as an Equal Opportunity employer. VI. APPLICABLE GUIDELINES A. The parties hereto agree that CONTRACTOR shall comply with all applicable federal and state laws and regulations, including, but not limited to the Performance Indicators attached hereto as Exhibit C and incorporated herein by reference, and general program requirements described in Sections 2 and 116 of the Act, and applicable regulations, and the U.S. Department of Labor guidelines and regulations, including amendments or revisions made during the terms of this Agreement. Said applicable laws are hereby incorporated by reference and made part of this Agreement as though fully set forth herein. B. CONTRACTOR also assures and certifies that: 1. CONTRACTOR shall comply with Title VII of the Civil Rights Act of 1964 (P.L. 83-354) and in accordance with Title VII of the Act, requiring that no person shall, on the grounds of race, color, religion, sex, age, handicap or national origin be excluded from participation in, be denied the benefits of, or be otherwise subjected to discrimination under this Agreement. 2. CONTRACTOR shall comply with any and all federal laws limiting the political activity of employees hired under this Agreement. 3. CONTRACTOR shall comply with the requirements that no program under the Act shall involve political activities. 4. RECORD INSPECTION. CONTRACTOR shall provide the U.S. Department of Labor and the Controller General, by and through any authorized representative, as well as the WDB Administrative Office, access to and the right to examine all records, books, papers or documents relating to the accounting and use of funds under this Agreement for a three- year period from and after the effective date of this Agreement. 5. No person with responsibilities in the operation of any program under the Workforce Training Program shall discriminate with respect to any program participant or any application for participation in such program because of race, creed, color, national origin, Page 8 of 17 sex, political affiliation or beliefs. 6. CONTRACTOR shall maintain appropriate standards for health and safety in work and training situations. 7. CONTRACTOR shall comply with general provisions, assurances, and execute the Assurances and Certifications attached hereto as Exhibit G and incorporated herein. 8. EQUAL OPPORTUNITY. Any literature distributed by CONTRACTOR for the purpose of apprising businesses, Participants, or the general public of its programs under this Agreement shall state that its programs are supported by the City of Santa Ana and the Santa Ana Workforce Development Board, and shall state that the program is an "equal opportunity employer/program" and that "auxiliary aids and services are available upon request to individuals with disabilities." 9. Based on the population eligible to be served, or likely to be directly affected by the program or activity, the services or information may need to be provided in a language other than English in order to allow such population to be effectively informed about or able to participate in the program or activity. Pursuant to 29 CFR 37.35, CONTRACTOR must take reasonable steps to provide services and information in appropriate languages after considering the scope of the program or activity, and the size and concentration of the population that needs services or information in a language other than English. 10. CONTRACTOR certifies that all property, finished or unfinished documents, data, studies and reports prepared or purchased under this Agreement, will be disposed of in accordance with the direction of the CITY. In addition, any tools and/or equipment furnished to the CONTRACTOR by the CITY and/or purchased by the CONTRACTOR with funds pursuant to this Agreement, will be limited to use within the activities outlined in this Agreement and will remain the property of the United States Government and/or CITY. Upon termination of this Agreement, CONTRACTOR will immediately return such tools and/or equipment to the CITY or dispose of them in accordance with the direction of the CITY. 11. CONTRACTOR certifies that this Agreement does not provide for the advancement or aid to any religious sect, church or creed, or sectarian purpose, nor does it help to support or sustain any school, college, university, hospital or other institution controlled by any religious creed, church, or sectarian denomination, as specified by Article XVI, Section 5, of the Constitution of the State of California, regarding separation of church and state. 12. CLEAN AIR / CLEAN WATER ACT. If the grant hereunder exceeds $100,000, CONTRACTOR must comply with Section 306 of the Clean Air Act [(42 USC 1875(h)]; Section 508 of the Clean Water Act (33 USC 1368); Executive Order 11738 and Environmental Protection Agency ("EPA") regulations (40 CFR Part 35) as any may now exist or be hereafter amended. Under these laws and regulations, the CONTRACTOR assures that: Page 9 of 17 (a) No facility to be utilized in the performance of the proposed grant has been listed on the EPA List of Violating Facilities; (b) It will notify CITY prior to award of the receipt of any communication from the Director, Office of Federal Activities, U.S. EPA, indicating that a facility to be utilized for the grant is under consideration to be listed on the EPA List of Violating Facilities; and, (c) It will notify the CITY and the EPA about any known violation of the above laws and regulations. OF CONDUCT: 13. CONTRACTOR agrees to adhere to the following STANDARDS a. General Assurance. Every reasonable course of action will be taken by CONTRACTOR in order to maintain the integrity of this expenditure of public funds and to avoid favoritism. This Agreement will be administered in an impartial manner, free from errors to gain personal, financial, political gain. CONTRACTOR, its officers and employees, in administering this Agreement, will avoid situations which give rise to a suggestion that any decision was influenced by prejudice, bias, special interest or desire for personal gain. b. Employment of Former State or CITY Employes. CONTRACTOR will ensure that any of its employees who were formerly employed by the State of California or CITY, in a position that could have enabled such individuals to impact policy regarding or implementation of programs covered by this Agreement, will not be assigned to any part or phase of the activities conducted pursuant to this Agreement for a period of not less than two (2) years following the termination of such employment. c. Conducting Business Involving Relatives. No relative by blood, adoption or marriage of any executive or employee of CONTRACTOR will receive favorable treatment when considered for enrollment in programs provided by, or employment with, CONTRACTOR. d. Conducting Business Involving Close Personal Friends and Associates. Executives and employees of CONTRACTOR will be particularly aware of the varying degrees of influence that can be exerted by personal friends and associates and, in administering this Agreement, will exercise due diligence to avoid situations which give rise to an assertion that favorable treatment is being granted to friends and associates. When it is in the public interest for CONTRACTOR to conduct business with a friend or associate of an executive or employee of CONTRACTOR, an elected official in the area or a voting or non -voting member of the Workforce Investment Board (WIB), a permanent record of the transaction will be retained. e. Avoidance of Conflict of Economic Interest. No executive or employee of CONTRACTOR elected official in the area, or voting or non -voting member of a WDB, will solicit or accept money or any other consideration from a third person, for the performance of an act reimbursed in whole or part by CONTRACTOR or CITY. Supplies, materials, equipment or services purchased with Agreement funds will be used solely for purposes asserted or allowed Page 10 of 17 under this Agreement. No voting member of the WDB will cast a vote on the provision of services or vote on any matter which would provide direct financial benefit to that member or any business or organization which the member directly represents. f. Salary and Bonus Limitations. If CONTRACTOR receives WIOA funds, CONTRACTOR is required to comply with federal requirements regarding the limitations on salary and bonus payments in accordance with Public Law 109-149, Section 7013. VII. HOLD HARMLESS A. CONTRACTOR shall indemnify and save harmless CITY, its officers, agents and employees, from and against any and all damages to property or injuries to or death of any person or persons, including property and employees or agents of CITY, and shall defend, indemnify and save harmless CITY, its officers, agents and employees, from any and all claims, demands, suits, actions or proceedings of any kind or nature, including, but not by way of limitation, workers' compensation claims, resulting from or arising out of the negligent acts, errors or omission of CONTRACTOR, its employees or subcontractors. B. CONTRACTOR shall indemnify and save harmless CITY, its officers, agents and employees, from and against any and all damages to property or injuries to or death of any person or persons, including property and employees or agents of CITY, and shall defend, indemnify and save harmless CITY, its officers, agents and employees, from and against any and all claims, demands, suits, actions or proceedings therefore, resulting from or arising out of the intentional or malicious acts of CONTRACTOR, its employees or subcontractors. VIII. INSURANCE 1. Commercial General Liability. CONTRACTOR agrees to obtain and keep in force during the term of this Agreement a policy of comprehensive commercial general liability insurance insuring the State of California, CITY, and CONTRACTOR against any liability for accident, injury or death arising out of or in consequence of this Agreement. Such insurance shall be in an amount not less than One Million Dollars ($1,000,000.00) for any injury to or death of any person or persons in any single accident or occurrence, with $2,000,000 in the aggregate coverage. Said policy of comprehensive general liability insurance shall be endorsed to provide to CITY and to the State of California, Employment Development Department, at least thirty (30) days written notice prior to cancellation; name CITY, its officers, agents, employees, and volunteers, and the State of California, its officers, employees, and volunteers as Additional Insured; and state that such coverage is primary to any other coverage or self-insurance of the State of California and CITY (in substantially the form as Exhibit 1, Additional Insured Endorsement, attached hereto). Governmental entities may substitute a certificate of self-insurance. Page 11 of 17 2. Workers' Compensation. If CONTRACTOR is an "employer", as set forth in California Labor Code Section 3300 et seq., or utilizes Participants as "employees," as set forth in California Labor Code Section 3350 et seq., CONTRACTOR shall obtain and keep in force during the term of this Agreement full Workers' Compensation insurance coverage for injuries suffered by Participants. Said insurance policy shall guarantee CITY at least thirty (30) days written notice of cancellation or modification. CONTRACTOR shall carry medical and accident insurance for those Participants not qualifying as "employees" for Worker's Compensation Coverage, pursuant to California Labor Code Section 3350, et seq. 3. Proof of Insurance. Certificates and endorsements must be submitted and approved by CITY prior to any work under this Agreement. CONTRACTOR understands that CITY will make no payments under this Agreement until the required certificates and endorsements have been approved by CITY. IX. CORPORATESTATUS CONTRACTOR shall be in good standing, without suspension by the California Secretary of State, Franchise Tax Board or Internal Revenue Service. Any change in corporate status or suspension shall be reported immediately to CITY. X. ASSIGNABILITY None of the duties of, or work to be performed by, CONTRACTOR under this Agreement shall be subcontracted or assigned to any agency, consultant, or person without the prior written consent of CITY. CONTRACTOR must submit all subcontracts and other agreements that relate to this Agreement to CITY. If receiving WIOA funds, CONTRACTOR acknowledges and agrees that it must follow procurement regulations for contractors (2 CFR §200.317). No subcontract or assignment shall terminate or alter the legal obligations of CONTRACTOR pursuant to this Agreement. XI. LAWS GOVERNING THIS AGREEMENT In its performance under this Agreement, CONTRACTOR shall fully comply with the requirements of the following, whether or not otherwise referred to in this Agreement: 1. If receiving WIOA funds, the Act and all applicable federal statutes, regulations, policies, procedures and directives, including but not limited to, 2 CFR 200 and 20 CFR, Parts 651 and 654 2. All applicable State statutes, regulations, policies, procedures and directives; 3. All applicable CITY policies, procedures and directives; Page 12 of 17 4. All applicable local ordinances and requirements, including use permits and licensing; 5. Court orders applicable to its operation; and, 6. The terns and conditions of this Agreement. If any of the foregoing is enacted, amended, or revised, CONTRACTOR will comply with such or will notify CITY after enactment or modification that it cannot so comply. CITY may thereupon terminate this Agreement, if necessary. XII. EXCLUSIVITY AND AMENDMENT OF AGREEMENT This Agreement supersedes any and all other agreements, either oral or in writing, between the parties hereto with respect to the employment of CONTRACTOR by CITY, and contains all the covenants and agreements between the parties with respect to such employment, Each party to this Agreement acknowledges that no representations, inducements, promises or agreements, orally or otherwise, have been made by any party, or anyone acting on behalf of any party, which are not embodied herein, and that no other agreement or amendment hereto shall be effective unless executed in writing and signed by both CITY and CONTRACTOR. XIII. FRAUD CONTRACTOR shall immediately report to CITY all instances and facts concerning possible fraud, abuse or criminal activity relating to expenditure or receipt of funds under this Agreement. XIV. CONTINGENCY OF FUNDS CONTRACTOR acknowledges that approval of and funding for this Agreement is contingent upon State approval, and WIOA and/or SSA funds received or obligated from the State of California to CITY. If such approval of funds is not forthcoming, or is otherwise limited, CITY shall immediately notify CONTRACTOR. Within twenty (20) days of receipt of such notice, CONTRACTOR shall modify or cease operations as directed by CITY and negotiate necessary modification to this Agreement and/or reimbursement of costs incurred hereunder. XV. TERMINATION A. This Agreement may be terminated by either party at its sole discretion, upon thirty (30) days written notice to the other party. Notice shall be deemed served on the date of mailing. However, CONTRACTOR may not terminate this Agreement if undue hardship will result to any participant. Page 13 of 17 B. In the event CONTRACTOR defaults by failing to fulfill all or any of its obligations hereunder, CITY may declare a default and termination of this Agreement by written notice to CONTRACTOR, which default and termination shall be effective on a date stated in the notice which is to be not less than ten (10) days after certified mailing or personal service of such notice, unless such default is cured before the effective date of termination stated in such notice. If terminated for cause, CITY shall be relieved of further liability or responsibility under this Agreement, or as a result of the termination thereof, including the payment of money, except for payment for approved expenses incurred for services satisfactorily and timely performed prior to the mailing or service of the notice of termination, and except for reimbursement of (1) any payments made for services not subsequently performed in a timely and satisfactory manner, and (2) costs incurred by CITY in obtaining substitute performance. XVI. DISPUTES Except as otherwise provided in this Agreement, any dispute concerning any question arising under this Agreement shall be decided by CITY. In such a case CITY shall reduce its decision to writing and mail or otherwise furnish a copy thereof to CONTRACTOR. The decision of the City shall be final and conclusive unless within thirty (30) calendar days from the mailing or delivery of such copy, CITY receives from CONTRACTOR written request to appeal said decision. If receiving WIOA funds, procedures governing the appeal shall be prescribed by CITY and/or the State of California in accordance with the Act and all corresponding regulations and OMB circulars. Pending final disposition of the appeal, CONTRACTOR shall act in accordance with CITY's decision unless the dispute involves a change order. XVII. BREACH -SANCTIONS If, through any cause, CONTRACTOR violates any of the terms and conditions of this Agreement, and/or prior agreements whereby grant funds were received by CONTRACTOR pursuant to this Agreement, or if CONTRACTOR reports inaccurately or if any Audit Report makes disallowances, CONTRACTOR shall promptly remedy its acts or omissions and/or repay CITY all amounts due CITY as a result of CONTRACTOR's violation. For any such failures or violations, CITY shall also have the right at its sole discretion to either: (1) discontinue program support until such time as CONTRACTOR fulfills its obligations or remedies all violations of this Agreement or prior agreements; and/or (2) collect outstanding amounts as determined by CITY due CITY by offsetting or debiting from current claims or invoices, if after thirty (30) days' written notice CONTRACTOR has failed to repay same or a repayment schedule has not been made; and/or (3) terminate this Agreement by giving written notice to CONTRACTOR of such termination in accordance the notice provision in Paragraph XVIII herein below. Page 14 of 17 XVIII. NOTICES All notices, reports and correspondence between the parties hereto respecting this Agreement shall be in writing and deposited in the United States Mail, postage prepaid, addressed as follows: CITY: City of Santa Ana Manager, WDB Administrative Office P.O. Box 1988 (M-76) Santa Ana, CA 92702 CLERK: Clerk of the City Council City of Santa Ana 20 Civic Center Plaza (M-30) P.O. Box 1988 Santa Ana, CA 92702-1988 Fax (714) 647-6956 CONTRACTOR: Concorde Career College 12951 Euclid Street Anaheim, CA 928040 Phone: (714) 703-1900 Fax: (714) 530-4737 XIX. MERGER This Agreement, together with the attachments hereto, expresses the total understanding of the parties. There are no oral understandings of the parties or terms and conditions other than as stated herein. XX. VALIDITY The invalidity in whole or in part of any provision of this Agreement shall not void or affect the validity of any other provision of this Agreement. XXI. MISCELLANEOUS PROVISIONS a. Each undersigned represents and warrants that its signature herein below has the power, authority and right to bind their respective parties to each of the terms of this Agreement, and shall indemnify CITY fully, including reasonable costs and attomey's fees, for any injuries or damages to CITY in the event that such authority or power is not, in fact, held by the signatory or is withdrawn. Page 15 of 17 b. All Exhibits referenced herein and attached hereto shall be incorporated as if fully set forth in the body of this Agreement. (Signatures on following page} Page 16 of 17 A-2020-194-11 IN WITNESS WHEREOF, the parties hereto have executed this Agreement the date and year first above -written. ATTEST: "CITY" By: Gomez Kristine Ridge of the Council City Manager APPROVED AS TO FORM: Sonia R. Carvalho "CONTRACTOR" City 02 RECOMMENDED FOR APPROVAL: Steven A. Mendoza Executive Director Community Development Agency By. 61S QAA-12� Name: U h VI P Ca ireD {/� Title: 6 own'-'ej Tax ID #: q5 _20576a 3 Page t7 of 17 EXHIBIT A Scope of Service Please attach a Course List with Descriptions m A Course Catalog can replace EXHIBIT A and EXHIBIT B rl DISCLOSURE CONCERNING ARBITRATION AND CLASS ACTION WAIVER is b I e of Contents ...........................................................................................1 B ARTICULATION PARTNERSHIPS FOR CONCORDE— CALIFORNIA......... 10 TABLEOF CONTENTS............................................................1 VETERANS ADMINISTRATION STUDENTS...................................... 11 STATEMENT OF NONDISCRIMINATION ........................................ 11 HISTORY OF THE SCHOOL...........................................................3 GardenGrove..................................................................3 LOCATION & CONTACT INFORMATION..........................................4 GardenGrave..................................................................4 OUR MISSION STATEMENT.........................................................4 Values..............................................................................4 GOVERNINGBODY....................................................................4 ACCREDITATIONS, APPROVALS & MEMBERSHIPS .......I....................5 Institutional Accreditation.............................................5 Programmatic Accreditation.........................................5 CAMPUS FACILITIES...................................................................5 GENERAL FACILITIES..................................................................5 EQUIPMENT............................................................................6 Dental Assistant Program...............................................5 Dental Hygiene Program.................................................6 Medical Assistant Program.............................................6 Medical Office Administration Program ..........................6 Physical Therapist Assistant Program .............................6 Respiratory Therapy Program.........................................6 Vocational Nursing Program...........................................6 Audiovisual Aids..............................................................6 ADMISSIONS ...........7 ENTRANCE REQUIREMENTS........................................................7 California's Relay Service.................................................7 General Admissions Requirements..................................7 Social Security Number....................................................7 ForeignStudents..............................................................7 Foreign Transcripts..........................................................7 DocumentIntegrity.........................................................7 Personal Interview........................................................... 7 Acceptance by the School................................................8 Student Orientation.........................................................8 Woitlists..........................................................................8 Alternates........................................................................ 8 Retesting for Waitlist Students........................................8 Distance Education..........................................................8 ENTRANCE ASSESSMENT REQUIREMENTS......................................8 Clinical Programs.............................................................8 CorePrograms.................................................................9 PROGRAM -SPECIFIC SELECTIVE ADMISSIONS CRITERIA .....................9 READMISSION..........................................................................9 CRIMINAL BACKGROUND CHECK..................................................9 DRUGSCREENING.....................................................................9 PROGRAMS OF STUDY ................12 Dental Assistant............................................................12 DentalHygiene..............................................................13 Medical Assistant..........................................................14 Medical Office Administration......................................16 Physical Therapist Assistant..........................................19 Respiratory Therapy ...................................................... 21 Vocational Nursing........................................................23 FINANCIAL INFORMATION..................................................26 CANCELLATION & REFUND ....................................................... 26 Student's Right to Cancel..............................................25 Student's Right to Withdraw .......................................... 26 Financing Requirements................................................26 Refund Policy.................................................................. 26 Refund Calculation........................................................26 Student Notifications Regarding Withdrawal and Refunds......................................................................... 26 FINANCIALAID OFFICE............................................................ 27 Student Responsibilities..................:.............................27 FINANCIAL AID....................................................................... 27 Federal Pell Grant.........................................................27 Federal Supplemental Educational Opportunity Grant (FSEOG).........................................................................27 Federal Subsidized and Unsubsidized Loans.................27 Federal Parent Loansfor Undergraduate Students (PLUS) .......................................... .................................. I ..... .... 27 Default..........................................................................27 Cal Grant A, 8 and C Programs.....................................27 Alternative Financing....................................................27 OtherAid....................................................................... 27 Veterans Administration Students ................................ 27 Partnership Agreements ............................................... 28 Scholarships..................................................................28 EDUCATION COSTS................................................................. 29 STUDENT TUITION RECOVERY FUND ........................................... 29 RETURN OF TITLE IV FUNDS POLICY ........................................... 29 REFUND PROCEDURES FOR NON -TITLE IV FINANCIAL ASSISTANCE... 30 STUDENT INFORMATION & AFFAIRS..................................31 ANNUAL SECURITY REPORT ...................................................... 31 CANCELED CLASS POLICY......................................................... 31 GRADUATE EMPLOYMENT........................................................ 31 2020-2021 Garden Grove Catalog I Publication Date: November 30, 2020 1 Effective July 1, 2020 through June 30, 2021 7 DRUG & ALCOHOL ABUSE POLICY.. ............................................ 31 HealthRisks... ................................................................ 31 Counseling, Treatment, or Rehabilitation Programs ..... 31 Penalties........................................................................ 31 HEALTH REQUIREMENTS..........................................................32 GENERAL INFORMATION..........................................................32 Accessibility for Disabilities...........................................32 Cellular Phones..............................................................32 Commencement Ceremonies.........................................32 Community Activities.....................................................32 Customized Training......................................................32 Day Care Services..........................................................32 Eating& Smoking..........................................................32 Emergency Telephone Numbers....................................32 Institutional Information Dissemination .......................32 insurance....................................................................... 33 International Student Services......................................33 Language of Instruction................................................33 Lost Books & Supplies....................................................33 Maximum Class Size......................................................33 Parking..........................................................................33 Personal Belongings......................................................33 Personal Data Changes.................................................33 Refresher Training.........................................................33 StudentAffairs...............................................................33 StudentHousing............................................................33 Student Injuries.............................................................33 STUDENT COMPLAINT & GRIEVANCE POLICY ................................ 33 STUDENTGUIDANCE & ADVISING .............................................. 34 CHANGES.............................................................................. 34 ACADEMIC INFORMATION.................................................35 CLINICAL EXPERIENCE/EXTERNSHIP............................................ 35 CRITERIA FOR ASSESSING STUDENT PERFORMANCE WHILE ON EXTE R N S H I P...........................................................................3 5 STUDENT RECORDS................................................................. 36 RECORDS ON HOLD................................................................. 36 ACADEMIC UNITS OF CREDIT ..................................................... 36 FINANCIAL AID UNITS OF CREDIT ............................................... 36 MEASURE OF PROGRAM DURATION ........................................... 36 WITHDRAWAL POLICY.............................................................36 Student -Initiated Withdrawal.......................................35 Withdrawal for Violation of School Policy.....................36 Course Drop/Add Policy.................................................36 Course Withdrawal Policy.............................................36 PROGRAM CHANGES...............................................................37 PROGRAM MONITORING......................................................... 37 DRESSCODE.......................................................................... 37 LICENSURE PAYMENT POLICY....................................................37 DISTANCE EDUCATION/ONLINE..........................................38 ATTENDANCE REQUIREMENTS................................................... 38 LEARNING ACTIVITIES.............................................................. 38 FACULTY/STUDENT INTERACTION & ACADEMIC ADVISING .............. 39 STUDENT SERVICES................................................................. 39 LEARNING RESOURCES............................................................ 39 LEARNING OUTCOMES............................................................ 39 GRADUATION REQUIREMENTS.................................................. 39 HEALTH SCREENS................................................................... 39 UNIFORMS............................................................................ 39 ACADEMIC STANDARDS.....................................................40 ATTENDANCE POLICY.............................................................. 40 General.......................................................................... 40 Excessive Absences........................................................40 Attendance Warning.....................................................40 Attendance Probation...................................................40 Externship Courses........................................................40 ClinicalClasses.............................................................. 40 Online Courses and Programs.......................................40 MAKE-UP WORK...................................................................40 MARITAL, PARENTALAND MILITARY LEAVE STATUSES ................... 40 CAMPUS SAFETY POLICY.......................................................... 41 STUDENT CODE OF CONDUCT ................................................... 41 Student Code of Conduct Offenses................................42 Offenses Related to Property........................................42 Offenses Related to the Operation of Concorde ........... 42 Offenses Related to Welfare, Health or Safety.............42 NON-DISCRIMINATION POLICY .................................................. 42 Sexual Harassment........................................................43 Racial, Religious, or National Origin Harassment ......... 43 How to Report Instances of Discrimination or Harassment................................................................... 43 Concorde's Commitment to No Discrimination or HarassmentPolicy.........................................................43 SEX DISCRIMINATION AND HARASSMENT PROHIBITION —TITLE IX POLICY................................................................................. 43 SEX DISCRIMINATION AND HARASSMENT PROHIBITION PROCEDURES — TITLE IX PROCEDURES, INCLUDING GRIEVANCE PROCEDURES.......... 44 STUDENT COMPUTER NETWORK AND INTERNET CONDUCT ............. 50 Social Media Use Policy.................................................50 Confidentiality Statement.............................................51 GRADUATION REQUIREMENTS.................................................. 51 FAMILY EDUCATIONAL RIGHTS AND PRIVACY ACT ......................... 51 Student Rights Under FERPA.........................................51 Concorde Rights Under FERPA......................................51 Release of Personally Identifiable Information (Pil) ...... 52 STUDENTS WITH DISABILITIES POLICY ......................................... 52 2020-2021 Garden Grove Catalog I Publication Date: November 30, 2020 I Effective July 1, 2020 through June 30, 2021 P) Procedures for Requesting Academic Adjustment and/or Auxiliary Aid:.................................................................53 Grievance Procedure Regarding Students With Disabilities.....................................................................53 OFFICIAL LETTER GRADING SCALE .............................................. 54 IncompleteGrades........................................................54 General Education Courses............................................54 Pass/Fail Courses...........................................................54 Nonclinical Program Content Courses ...........................54 Clinical Program Content Courses.................................55 SATISFACTORY ACADEMIC PROGRESS POLICY ............................... 55 Cumulative Grade Point Average (CGPA)......................55 Rate of Progress(ROP)..................................................56 Maximum Time Frame(MTF)........................................56 SAPEvaluation..............................................................56 Non -Term Programs......................................................56 Academic Warning........................................................56 Academic Probation......................................................56 Term Based Programs...................................................56 Academic Warning........................................................56 Academic Probation......................................................56 AllPrograms..................................................................56 ActiveStatus..................................................................56 Financial Aid (FA) Warning............................................56 Financial Aid (FA) Probation..........................................56 Academic Success Plan..................................................57 Satisfactory Academic Progress Appeals .......................57 NOTICE CONCERNING TRANSFERABILITY OF CREDITS AND CREDENTIALS EARNED AT OUR INSTITUTION................................................... 57 TRANSFER OF CREDITTO CONCORDE.......................................... 57 STUDENTS FROM OTHER CONCORDE CAREER INSTITUTES)COLLEGES57 RESIDENCY REQUIREMENTS...................................................... 58 REPETITIONS.......................................................................... 58 VETERANS ADMINISTRATION STUDENTS ...................................... 58 COPYRIGHT INFRINGEMENT...................................................... 58 OUTSIDE CLASSROOM WORK .................................................... 58 SCHOLASTIC HONESTY.............................................................58 PROGRAM COURSE DESCRIPTIONS.....................................59 COURSE NUMBERING SYSTEM ................................................... 59 CALENDAR..........................................................................73 2020 Student Holidays..................................................73 Graduation Dates..........................................................73 Clinical Schedules..........................................................73 Externship Schedules.....................................................73 Hours of Operation........................................................73 Dental Assistant 2019...................................................74 Dental Assistant 2020...................................................75 Dental Hygiene 2019.....................................................75 Dental Hygiene 2020.....................................................75 Dental Hygiene 2021.....................................................75 Medical Assistant 2019.................................................75 Medical Assistant 2020.................................................76 Medical Office Administration 2019 .............................76 Medical Office Administration 2020 ............................. 77 Physical Therapist Assistant 2019.................................77 Physical Therapist Assistant 2020.................................77 Physical Therapist Assistant 2021................................. 77 Respiratory Therapy 2019.............................................77 Respiratory Therapy 2020............................................. 77 Respiratory Therapy 2021............................................. 78 Vocational Nursing 2019...............................................78 Vocational Nursing 2020...............................................78 Vocational Nursing 2021...............................................78 PROGRAMCOSTS...............................................................79 OCCUPATIONAL OUTCOMES..............................................81 PERSONNEL.... ....82 Administration.............................................................. 82 Admissions.................................................................... 82 Business Office.............................................................. 82 Dental Assistant Program ............................................. 82 Dental Hygiene Program...............................................83 Education...................................................................... 83 FinancialAid..................................................................84 General Education.........................................................84 Graduate Employment... ............................................... 84 Medical Assistant Program...........................................84 Medical Office Administration Program .......................84 Physical Therapist Assistant Program ........................... 85 Respiratory Therapy Program.......................................85 StudentAffairs..............................................................85 Vocational Nursing Program.........................................86 History of the School Garden Grove The school was established in 1964 as a separately incorporated branch of Los Angeles College of Medical and Dental Assistants. It was originally Incorporated underthe name of Southern California College of Medical and Dental Careers. In 1969, the school became independent. On February 1, 1981, Concorde Career Colleges, Inc., purchased the campus. In 1989, the campus name was changed to Concorde Career Institute. In October 1999, the campus moved to its current location in Garden Grove, Calif. On August 15, 2005, the campus name was changed to Concorde Career College. 2020-2021 Garden Grove Catalog I Publication Date: November 30, 2020 1 Effective July 1, 2020 through June 30, 2021 K Location & Contact Information Garden Grove The campus is located at 12951 Euclid Street, Garden Grove, CA 92840; Phone:714-703-1900; Fax: 714-530-4737; www.concorde.edu. Class sessions are held at this location. Concorde Career College has no pending petition in bankruptcy, is not operating as a debtor in possession, has not filed a petition within the preceding five years, nor has a petition in bankruptcy been filed against it within the preceding five years that resulted in reorganization under Chapter 11 of the United States Bankruptcy Code (11 U.S.C. Sec. 1101 et sec.). Our Mission Statement Concorde prepares committed students for successful employment in a rewarding healthcare profession through high -caliber training, real -world experience, and student -centered support. This is Our Mission, our North Star, a guiding light that defines and illuminates the course to our future and for potential students, the path to a successful healthcare career. It defines our handshake with students and establishes the primacy of that covenant. We acknowledge their commitment, the financial and personal sacrifices they make to attend Concorde. We dedicate ourselves to making their sacrifices manageable, and we commit to truly preparing them for success in a gainful healthcare profession. Our students have set very immediate goals for starting careers. The practical hands-on learning needed to attain their goals is foremost in their minds. We satisfy their expectations by modeling our faculty, facilities, equipment, and curriculum after the healthcare field they will enter. We know that the ultimate judge of their preparation will be their future employers. Employers expect our students to have more than just knowledge and technical skills. They are looking for integrity, discipline, team play, and the drive that defines professionals, and we accept responsibility for modeling and instilling those values. We partner with employers to ensure our programs reflect real work expectations and settings through program advisory boards, externships, and clinical rotations. Once students have completed their training, we again call on our network of employer relationships to support students in securing a job in their chosen profession. Throughout our students' preparation, we endeavor to meet the highest practicable standards, and our faculty, equipment, and facilities reflect that commitment. We strive for superior outcomes in student satisfaction, program completion and, most importantly, career placement. Concorde prepares committed students for successful employment in a rewarding healthcare profession through high -caliber training, real -world experience, and student -centered support. We are Concorde Career College and this is Our Mission. Values The five core values at Concorde are: • Integrity • Respect for the Individual • Customer Service • Teamwork • Achievement Governing Body Concorde Career Colleges, Inc., and its subsidiaries, 5800 Foxridge Drive, Suite 500, Mission, KS 66202-2336, is a national network of proprietary schools offering training in allied health occupations. Concorde is owned by a private equity firm, Liberty Partners. The corporate officers are: e Education/Credentials Title rm President and Chief Operating Officer , LHhre'Jr'uaJ1,r'enm, Chief Financial and Administrative Officer h The Board of Directors members are: Name Education/Credentials Title Foster, Timothy E. Chairman Evans, W. Chester Stakias, George M. 2020-2021 Garden Grove Catalog I Publication Date: November 30, 2020 1 Effective July 1, 2020 through June 30, 2021 M Accreditations, Approvals & Memberships Institutional Accreditations Garden Grove • Accredited by the Accrediting Commission of Career Schools and Colleges (ACCSC), a nationally recognized accrediting agency. • Concorde Career College is a private Institution that has been granted approval to operate by the Bureau for Private Postsecondary Education (BPPE). The Institution's approval to operate as a private postsecondary Institution in the State of California is based on provisions of the California Private Postsecondary Education Act (CPPEA) of 2009 (California Education Code, Title 3, Division 10, Part 59, Chapter 8), which is effective January 1, 2010. The BPPE website may be accessed at http://www bppe ca pov/. • Approved by the State of California Vocational Rehabilitation Department. • Approved for the use of VA Educational Benefits for those who are eligible. • Designated for referrals by city, county and state workforce, retraining, rehabilitation and vocational guidance agencies. • Eligible to participate in the student financial assistance programs authorized by Title IV ofthe Higher Education Act of 1965, as amended. • Approved for Workforce Investment Act, Title I Training Funds. Concorde Career College is an equal opportunity employer/program and auxiliary aids and services are available upon request for individuals with disabilities. Programmatic Accreditations Garden Grove Dental Hygiene Program The program in dental hygiene is accredited by the Commission on Dental Accreditation and has been granted the accreditation status of "approval without reporting requirements." The Commission is a specialized accrediting body recognized by the United States Department of Education. The Commission on Dental Accreditation can be contacted at (312) 440-4653 or at 211 East Chicago Avenue, Chicago, IL 60611. The Commission's web address is: http://www.ada,oEgJen&oda. Physical Therapist Assistant Program The Physical Therapist Assistant program at Concorde Career College — Garden Grove is accredited by the Commission on Accreditation in Physical Therapy Education (CAPTE), 1111 North Fairfax Street, Alexandria, Virginia 22314; telephone: 703-706-3245; email: accreditation@apta.org; website: http:l/capteontine.org. If needing to contact the program/institution directly please call 714-703-1900 or email LReed@concorde.edu. Respiratory Therapy Program The Respiratory Therapy program is accredited by the Commission on Accreditation for Respiratory Care (COARC). Commission on Accreditation for Respiratory Care: 1248 Harwood Road, Bedford, TX 76021-4244; 817-283- 2835; www.coarc.com. Vocational Nursing Program The Vocational Nursing program is approved by the California State Board of Vocational Nursing and Psychiatric Technicians (BVNPT). Board of Vocational Nursing and Psychiatric Technicians: 2535 Capitol Oaks Drive, Suite 205, Sacramento, CA 95833; 916-263-7800. Campus Facilities Garden Grove Concorde Career College is located in a 47,000-square-foot, free-standing, two-story education center. The entire second floor is devoted to Concorde's Education department and includes various laboratories and classrooms, as well as faculty office space. The Administrative Office section of Concorde occupies a suite on the first floor level and includes offices for the Admissions department, the Financial Aid department, the Business Office, the Student Affairs department, Graduate Employment, and the Campus President. Instructional areas are equipped with the type of equipment found in medical and dental offices, clinics, laboratories, and hospitals. General Facilities Among the various classrooms, laboratories, and other facilities provided for students are: • Computer laboratories equipped with word processing software, office management software, and equipment for self -paced keyboarding and typing instruction. e Adental x-ray darkroom equipped for the processing of dental x-rays. • A dental laboratory onsite and fully functional, equipped with four dental operatories, dental x-ray units, and teaching and x-ray mannequins. • Medical laboratories equipped with examining tables, mannequins, and simulated examination rooms. • A nursing skill laboratory, including hospital beds and simulated patient units. • A physical therapist assistant laboratory treatment area, including treatment tables, assessment tools, and therapeutic equipment. • A respiratory laboratory equipped with therapeutic equipment. • Surgical technology labs with a simulated operating room and scrub area. • A Learning Resource Center (LRC), providing a quiet area where students may refer to various publications, journals, technical manuals, and reference books. Students are allowed to check out books from the LRC for purposes of research, review, or report preparation. Books may be checked out with the library supervisor. Students are also able to complete homework assignments with the use of eight online computers. Students will be held responsible and accountable for books and other items belonging to Concorde Career Colleges, Inc., and the LRC. Once a book, or other item, is borrowed from the LRC by a student, it becomes the responsibility of the receiver (student) to maintain the integrity/ condition of the book and return the item within three business days (excluding Saturdays, Sundays, and holidays). Students who have checked out a book from the LRC will have three business days to use the Item in its educational capacity. If the book Is needed for longer than the three-day checkout, it may be rechecked at the discretion of the LRC Coordinator. If the book is then not returned within the three- day period, a charge of $.So per day will be assessed. If the student loses the book, the student will be responsible for paying the original list price for the lost book. If the student damages the book, the student can be charged a minimum of $10, up to full, original list price, depending on the damage and ability to reuse the book. Students are placed on Records Hold until all LRC materials are either returned or the replacement cost of any damaged or lost materials is paid. A nonsmoking student lounge, which includes vending machines and microwaves, Is available for student use. 2020-2021 Garden Grove Catalog I Publication Date: November 30, 2020 1 Effective July 1, 2020 through June 30, 2021 Equipment Equipment and instruments are available to Instruct students In the skills they will need in their chosen careers. Concorde students acquire knowledge and technical skills through demonstrations, actual operation of equipment, and the practice of techniques. Among the major items of equipment available to Concorde students are the following (by program): Dental Assistant Program The dental laboratory area has four dental operatories. The dental lab room is equipped with lathes, model trimmers, bench grinders, vibrators, sterilization equipment, hydrocolloid units, and other teaching aids. One operatory is designated for a local practicing dentist to see private patients. This provides students a unique opportunity for hands-on training and observation. This is a fully equipped, fully functional dental facility with dental x-ray units, Including digital x-rays, darkroom, and teaching and x-ray mannequins. Students enrolled in the Dental Hygiene program have access to a completely equipped and functioning dental clinic. Included in the clinical facility are four radiography units, a panoramic x-ray unit, and 12 fully equipped operatories. Students learn various technical skills in the lab before treating a patient. Some special equipment included are lathes, model trimmers, intraoral cameras, both digital and traditional x-rays, autoclaves, and automatic processors. Mannequins are used for instrument skill and instruction. Personal computers with appropriate software are also used for the benefit of the student. Medical Assistant Program This program has a laboratory stocked with medical test supplies and equipment, such as stethoscopes, glucometers, sphygmomanometers, examination and treatment tables, autoclaves, electrocardiograph machines, centrifuges, microscopes, teaching mannequins, and other teaching aids. Medical Office Administration Program This program has a fully equipped computer lab with industry -standard personal computers and software. Physical Therapist Assistant Program Equipment includes treatment tables, electromagnetic and electrical stimulation devices, biofeedback units, ultrasound, traction, thermal modalities and adaptive equipment. Therapeutic exercise equipment includes a treadmill, parallel bars, exercise balls, free weights, balance boards, and other devices that promote fine and gross motor skills. Assistive devices include wheelchairs, walkers, crutches, canes, and orthotics/braces. Assessment equipment includes stethoscopes, goniometers, postural screening boards, pulse cximeters, spirometers, and other teaching aids. Respiratory Therapy Program This program has a comprehensive laboratory equipped with oxygen devices, aerosol/humidity devices, lung expansion devices (intermittent positive pressure breathing machines, Incentive spirometers, continuous positive airway pressure machines), mechanical ventilators (respirators), airway maintenance devices (suction machines, intubation tools, artificial airways), and ancillary equipment (arterial blood gas equipment, oximetry, capnography, pulmonary function equipment, mannequins), plus a library complete with respiratory and respiratory -related medical journals, texts, and audiovisual equipment. Vocational Nursing Program The Vocational Nursing program offers catheters, nasogastric tubes, oxygen and masks, needles, syringes, suction machine, K-pad, wheelchairs, stethoscopes, sphygmomanometers, Glucoscan, thermometers, ophthalmoscope, simulated patient units, teaching mannequins/models, sterile supplies, and other teaching aids. Audiovisual Aids Concorde's programs are supported with reference books, charts, field trips, demonstrations, and other teaching aids. Speakers from business and v 2020-2021 Garden Grove Catalog I Publication Date: November 30, 2020 1 Effective July 1, 2020 through June 30, 2021 Admissions Entrance Requirements As a prospective student, you are encouraged to review this catalog prior to signing an Enrollment Agreement. You are also encouraged to review the School Performance Fact Sheet, which must be provided to you prior to signing an Enrollment Agreement. The school reserves the right to reject applicants and/or rescind eligibility for an applicant to begin classes if all general and selective admissions requirements are not successfully completed within the required timeframe. Admission to any one program does not automatically qualify a student for admission into any other program. If a student wishes to apply to another program in the future, the individual must independently meet all the admissions requirements in place for that program at the time of the future enrollment. The student will also be subject to all selection procedures in place for admittance Into the other program. Admittance into the other program is not guaranteed. California's Relay Service Concorde uses California's Relay Service. TTY Users: 1-877-735-2929 or 1- 888-877-5378; Voice Users: 1-888-877-5379; Spanish Users: 1-888-877-5381. These are all toll free numbers. General Admissions Requirements The following items must be successfully completed prior to enrollment and prior to being eligible to sit in class: • Personal interview and campus tour • Completion of all admissions documentation, including but not limited to the Enrollment Agreement and disclosures • Completion and passage of applicable entrance assessments • Completion of Online Readiness Assessment • Acceptable proof of graduation from an institution providing secondary education or the equivalent of such graduation. A valid institution is one that is recognized as a provider of education by the U.S. Department of Education. (1) Acceptable documentation of high school graduation must be received by the Institution prior to the student's first scheduled class of the program. It is the student's responsibility to provide acceptable documentation of high school graduation or its equivalency, as well as any additional documentation that may be needed to support the validity of the documentation. Any student who does not provide valid documentation of high school graduation or its equivalent within this timeframe will be unregistered from all classes and his or her program of study. Prospective students may be conditionally accepted contingent upon satisfaction of all admissions requirements and receipt of supporting documentation no later than the first scheduled day of class. Admission to Concorde is open to all applicants who will be 18 years of age at the time the clinical/externship portion of their program begins (as applicable). A parent, legal guardian, or spouse of legal age must co-sign the Enrollment Agreement for applicants under 18. A health certificate, immunization records, and the results of certain tests may be required for some programs. Applicants must be able to read, speak, and write English. Please refer to the "Financial Information" section of this catalog for information on additional requirements applicable to tuition financing. All applicants must be citizens, permanent residents, or eligible noncitizens of the United States. Documentation of eligibility status may be required. Social Security Number Applicants for admission must possess a valid social security number. Documentation must be provided upon request. A valid social security number is required to be registered and/or certified by appropriate boards. Other documents may be required by some licensing agencies. Foreign Students Applicants indicating that they graduated from a foreign high school and have the equivalent of a U.S. secondary education must present original credentials (diploma, transcript, etc.). In addition, documentation from foreign countries must be translated and certified to be at least the equivalent of a U.S. high school diploma. Foreign Transcripts Coursework taken at a foreign institution (excluding secondary school documents that are in English and are recognized by the U.S. Department of Education) must be evaluated for equivalence to coursework taken at a United States institution. Concorde only accepts for consideration the evaluations of foreign coursework conducted by agencies approved by the National Association of Credential Evaluation Services (NACES) or Association of International Credential Evaluators, Inc. (AICE), which charge applicants directly for these services. Listings of approved agencies can be found at: www naces.ora • www.aice-eval.orR Document Integrity Any forged/altered academic document, foreign or domestic, submitted by a prospective student will be retained as property of the Institution and will not be returned to the prospective student. The student will not be considered for admission. If a student is currently attending, and the Institution becomes aware of a forged credential, the following applies: • If the forged document was used to admit the student, and the absence of that credential would make the student inadmissible, the student will be dismissed from the Institution with no earned credits awarded; or If the forged document was used to gain transfer credit, the student will be dismissed from the Institution and any transfer credit already awarded from the forged credential will be removed. Personal Interview The school requires a personal, on -campus interview with each applicant prior to acceptance into any program. The school encourages parents or spouses to attend the interview. This gives applicants and their families the opportunity to see the campus's equipment and facilities and to ask specific questions relating to the school, the curriculum, and the career training being considered. The personal Interview also gives the school the opportunity to meet prospective students and evaluate their qualifications 2020-2021 Garden Grove Catalog I Publication Date: November 30, 2020 1 Effective July 1, 2020 through June 30, 2021 and aptitude. Certain programs may also require an interview with the program director prior to enrollment. Acceptance by the School For Dental Assistant, Medical Assistant and Medical Office Administration programs, available seats are filled on a first -come -first -served basis once all entrance requirements have been fulfilled. For all other programs, once all entrance requirements have been completed, the applicant will be placed on a waldist. Student Orientation Prior to beginning classes, all new students attend an orientation program. Orientation facilitates a successful transition Into Concorde; therefore, attendance for new students is imperative regardless of prior college experience. At orientation, students are acquainted with the campus, administrative staff, faculty and their peers. Administrative departments explain ways in which they assist students and clarify students' rights and responsibilities. In the event a student is unable to attend orientation, Student Affairs will meet with the student during the first week of class to ensure all relevant information is reviewed with him/her Waitlists Concorde limits the number of students who are accepted for admission to its programsto maintain optimum faculty to student ratios and ensure appropriate clinical opportunity for all students.. Once all applicants are processed, those placed on the waitlist will be ranked using a rubric. The rubric is a points -based assessment, with points awarded based on applicant success in the following components: Online Readiness Assessment, clinical entrance assessment, interview with department personnel, and financial readiness. Alternates Depending on circumstances, students may be conditionally accepted into certain programs as an Alternate Student. Alternates are chosen based on the rank order of the waitlist. Waitlist applicants selected as an alternate must attend orientation and all classes scheduled in the first seven calendar days. Alternates are subject to the requirements of the school catalog, including attendance, behavior, dress code, and classroom assignments. Should space become available within the seven days, alternates have the opportunity to be accepted as regular students. If not formally accepted as regular students during the seven days, alternates will not be able to attend further classes. If not accepted as regular students, alternates will not incur anytuition charges. Alternates may be charged for books and equipment not returned in accordance with the requirements of the school catalogand the Enrollment Agreement. Alternates not accepted as regular students have the option of transferring their enrollment to a future start date or canceling it. Retesting for Waitlist Students Prospective students who are placed on a waitlist for any program may retest for a higher score at their own expense. Contact the Director of Admissions for further information. therefore, all students must meet the requirements outlined in the "Distance Education/Online" section of this catalog. In addition to the Entrance Assessment Requirements below, all students must take an Online Readiness Assessment (ORA) immediately following the first attempt of the Wonderlic. A passing score on the Wonderlic does not preclude the requirement for the applicant to complete the ORA. The ORA is used for assessing the applicant's readiness for online coursework and to identify any obstacles where he or she may need extra support or guidance. Entrance Assessment Requirements Prospective students applying for admission who are high school graduates or hold a GED must meet the minimum assessment scores as follows: Dental Assistant '8 N/A Dental Hygiene 20 70 Medical Assistant 8 N/A Medical Office Administration 8 N/A Physical Therapist Assistant 18 70 Respiratory Therapy 17 70 Vocational Nursing 17 70 Applicants for all programs may attempt the Wonderlic a total of three times and, when required, the Health Education Systems, Inc. (HEST) A2entrance assessment a total of two times. If the minimum score is not met, the applicant must wait six (6) months before retesting. All previously completed HESI assessments from Concorde or another institution will be accepted at Concorde's approved acceptable minimum scores if completed within two years of enrollment. In addition, assessments from other institutions must not have been taken within 30 days of enrollment. The Wonderlic SLE requirement may be waived upon receipt of documentation of any of the following: • SAT score of 1000 or above achieved within five years of the date of application to Concorde. • ACT score of 19 or above achieved within five years of the date of application to Concorde. • All applicants, including reentry students and former graduates, are exempt from Wonderlic SLE testing if they can provide official proof of earning an Associate's or higher degree that was taught in the English language. Applicants will still be required to take the ORA and HESI if applicable. • Official proof of successfully passing the Wonderlic SLE within the last two years at the current required score. Prospective clinical students will sit for the Wonderlic SLE. Prospective students applying for clinical programs that lead to board exams and/or licensure who meet the initial Wonderlic SLE acceptable minimum score will be required to take the HESI. Candidates for these programs must achieve the minimum composite score to move forward in the admissions process. Distance Education Those meeting the Wonderlic SLE minimum score requirement and HESI Currently, the school offers General Education classes and certain core minimum score requirement will be placed on a waitlist, if applicable. The list classes through online delivery. The online courses are offered through a will be sorted high to low based on the current waitlist criteria. Students will consortium agreement with Concorde Career College, Kansas City, Mo. he selected from the waitlist and notified at least two weeks to the start of Certain courses may only be offered in a distance education format; the program. 2020-2021 Garden Grove Catalog I Publication Date: November 30, 2020 1 Effective July 1, 2020through June 30, 2021 Core Programs Prospective students will be allowed to attempt the Wonderlic SUE three times In a six-month period for a total of three attempts. All students who meet the initial Wonderlic SLE acceptable minimum score will be eligible for enrollment. After two unsuccessful attempts on the Wonderlic SUE, the student may attempt a third time, but this may not be on the same day, in a six-month period, All students who subsequently meet the acceptable minimum score will be eligible for enrollment. Program -Specific Selective Admissions Criteria In addition to meeting the General Admissions Requirements, applicants to the following programs must also meet the following selective criteria. Dental Hygiene The Dental Hygiene program requires a criminal background check and an interview with the Program Director for admission. See the "Criminal Background Check" section in this catalog for details. The Program Director interview takes into consideration previous academic performance, healthcare experience, and overall professional presentation. The outcome of the Program Director interview is considered in ranking applicants. Physical Therapist Assistant The Physical Therapist Assistant program requires a criminal background check and an interview with the Program Director for admission. See the "Criminal Background Check" section in this catalog for details. The Program Director interview takes into consideration previous academic performance, healthcare experience, and overall professional presentation. The outcome of the Program Director interview is considered in ranking applicants. Respiratory Therapy The Respiratory Therapy program requires a criminal background check and an interview with the Program Director for admission. See the "Criminal Background Check" section in this catalog for details. The Program Director interview takes into consideration previous academic performance, healthcare experience, and overall professional presentation. The outcome of the Program Director interview is considered in ranking applicants. Vocational Nursing The VocationalNursing program requires a criminal background check and an Interview with the Program Director for admission. See the "Criminal Background Check" section in this catalog for details. The Program Director interview takes into consideration previous academic performance, healthcare experience, and overall professional presentation. The outcome of the Program Director interview is considered in ranking applicants. Readmission Effective: 06/19/2020 It is Concorde's policy to encourage previously withdrawn students to return to school to complete their education, may be required to demonstrate skill competency prior to readmission. Readmission is contingent upon space availability and requires final approval of the Campus President. Returning students will be enrolled into the program curriculum in place at time of reentry; exceptions may apply for students who are withdrawn in good standings. Students who are dismissed from the program are not eligible for readmission. Under certain conditions, students may be required to complete and pass a drug screening, at their expense, prior to readmission as outlined in the Drug Screening section of this catalog. Criminal Background Check It is Concorde's policy to ensure that enrolling students are aware of the potential effect and consequences of past criminal behaviors. Externship/clinical sites, employers or state/national licensing agencies have requirements that could prevent a student from completing the program or finding employment in his/her chosen field. Consentto perform a criminal background check must be completed and received as part of the admissions process. Resultswill be evaluated immediately upon receipt, but no later than the add/drop period. Convictions, guilty pleas or nolo contendere pleas for certain drug -related, fraud -based, or other serious crimes will disqualify a prospective studentfrom remaining actively enrolled: s/he will be unregistered from all courses and the Institution without Incurring academic orfinancial penalty. A listing of the specific offensesthat are considered can be obtained from the Institution. If a potential applicant believes that the results of the background check are incorrect, the Institution will provide the student with the contact information to appeal the Institution's decision. However, the application process will not moveforward until the appeal is complete, and the student may need to reapply fora future class if the appeal is accepted. Many states, employers, and agencies impose restrictions on the employment, registration, licensure, or certification of workers with certain criminal convictions. Facilities and institutions that accept Concorde students for clinical rotation and/or externships, as well as potential employers, may require an additional criminal and/or personal background checkand may reject a student based on criteria different from those applied to the student during the enrollment process. Additionally, some agencies and employers may require candidatesto submit to a drugscreening test. Students with criminal recordsthat include felonies or misdemeanors (including those that are drug -related) or personal background issues such as bankruptcy might not be accepted by these agencies for clinical assignments, externship or employment following completion of the program. Employment and externship decisions are outside the control of the institution. Concorde cannot guarantee clinical rotation and/or externship placements for individuals with criminal, drug -related, or personal background histories that preclude them from working in a professional setting. Applicants who havequestions regarding howthese issues may affect their clinical/externship placement or potential future employment should discuss this matterwith a school official prior to beginning their program. Students must meet all entrance requirements in place at the time of Drug Screening readmission. The reentry process requires review and approval of the Effective: 06/19/2020 student's financial status, financial aid eligibility (when applicable), completion of enrollment agreement, collection and review of official Externship and clinical facilities may require the school to follow drug - transcripts, as well as prior academic performance and any other screening requirements including unannounced screening prior to working documentation required by the program the student is reentering. Students 2020-2021 Garden Grove Catalog I Publication Date: November 30, 2020 1 Effective July 1, 2020 through June 30, 2021 with patients. Concorde reserves the right to conduct random drug screening at anytime throughout the program. Drug Screening results are confidential, and are evaluated on a pass/fail basis. Students falling the screening will immediately be withdrawn from the school. A student may request a retest at his or her own expense if s/he believes the screening resulted in a false positive. The rescreening must consist of an observed urine test within 24 hours at a facility directed by Concorde. If the retest Is negative the student may remain in school. If the results of the retest are diluted, adulterated, and/or substituted readings, it will be considered "flagged" and will be considered a failed test. A student withdrawn for a failed drug screening has one opportunity to be eligible to apply for readmission into the school and program of study under the following conditions: Prior to readmission, a drug screening must be taken at the direction of the school and paid for by the student. If the drug screening is negative and the student meets all conditions of the Readmission section of this catalog then the student will be approved to re- enter into the school and program. If the drug screening is positive, the student will be prohibited from reentering the school and program at any time in the future. Any subsequent violation of the drug policy after readmission will result in immediate dismissal. Students should be advised that Concorde is governed by federal law in matters regarding the possession and use of controlled or illegal substances. As referenced in the Drug & Alcohol Abuse Policy outlined In this catalog, the possession or use of amphetamines, cocaine, marijuana, opiates, and phencyclidine are illegal under federal law. The possession or use of marijuana is illegal under federal law, notwithstanding the provisions of the Compassionate Use Act (California Health & Safety Code 11362.S). A physician's recommendation under that Act has no legal effect under federal law, and a positive drug test result for metabolites of marijuana will result in a student's dismissal from school. Additionally, clinical sites may require drug testing as a condition of participation. Concorde does not accommodate student requests to be exempt from placement at clinical/extern sites that require drug testing. If a student has a prescription for a controlled substance, with the exception of any recommendation for marijuana under the Compassionate Use Act, he or she should provide proof of this to Concorde within 7 calendar days of self -disclosure or immediately following a failed drug test result. The said documentation should include written verification of controlled substance prescription from the student's physician. Concorde reserves the right to verify documentation upon student's authorization. Students should be advised that Concorde is governed by federal law in matters regarding the possession and use of controlled or illegal substances. Disclosure Concerning Arbitration and Class Action Waiver Effective: 07/06/2020 As part of your enrollment at the school, you are being required to sign an arbitration agreement and class action waiver, which are defined as follows: Arbitration, a form of alternative dispute resolution, is a way to resolve disputes outside the courts. The dispute will be decided by one or more persons (the 'arbitrators', 'arbiters' or'arbitral tribunal'), which renders the 'arbitration award'. An arbitration award is legally binding on both sides and enforceable in the courts. A pre -dispute arbitration agreement requires a person to obtain relief through arbitration instead of seeking relief through litigation in the courts. A class action waiver prevents an individual from bringing or participating in a class action. A class action, also known as a class action lawsuit, class suit, or representative action, is a type of lawsuit where one of the parties is a group of people who are represented collectively by a member of that group. In addition, the school cannot require that the borrower participate in arbitration, nor in any internal dispute resolution process, prior to the borrower's filing of a defense to repayment clairn with the U.S. Department of Education under 34 C.F.R. § 685.206(e); the school cannot in anyway require that a student limit, waive, or relinquish their ability to pursue filing a borrower defense claim with the U.S. Department of Education under 34 C.F.R. § 685.206(e); and, if any arbitration is ultimately undertaken pursuant to a pre -dispute arbitration agreement, the period of that arbitration tolls the limitations period for filing a borrower defense to repayment application or claim with the U.S. Department of Education under 34 C.F.R. § 685.206(e)(6)(ii). Articulation Partnerships for Concorde — California Concorde is proud to partner with a growing list of other institutions of higher education. Articulation partners allow students to continue pursuing their education by transferring credits earned at Concorde. Transfer of credit and program availability varies by each articulation partner. Credits that transfer to an institution are done so on an individual course basis. Please contact the Academics or Student Affairs team for details. 2020-2021 Garden Grove Catalog I Publication Date: November 30, 2020 1 Effective July 1, 2020 through June 30, 2021 10 Articulation (Partnership) Agreements Chamberlain College of Nursing Colorado Technical University Denver School of Nursing Grand Canyon University Grantham University Independence University Minnesota State University -Mankato National American University Park University United States University University of Phoenix Veterans Administration Students Students applying for veteran's benefits must report all previous education and training. The school will evaluate any previous postsecondary transcripts to determine appropriate credit. The veteran and Veterans Administration will be notified of any reduction in training time or tuition. Statement of Nondiscrimination No person shall be excluded from participation, denied any benefits, or subjected to any form of discrimination based on race, sex, religion, color, national origin, age, disability, or any other factor protected by law. 2020-2021 Garden Grove Catalog I Publication Date: November 30, 2020 1 Effective July 1, 2020 through June 30, 2021 11 Programs of Study Diploma Program 800 Contact Hours 27.50 Semester Credits 36 Instructional Weeks — Full Time Program Overview This program is designed to provide the graduate with necessary skills for entry-level employment as a chairside Dental Assistant and front office Dental Assistant. This program is approved by the Dental Board of California. Upon completion, the graduate is eligible to sitter the written and practical California State Board Examination to become a Registered Dental Assistant. Registration and certification requirements for taking and passingthese examinations are not controlled by Concorde, but by outside agencies, and are subject to change by the agency without notice. Therefore, Concorde cannot guarantee that graduates will be eligible to take these exams, at all or at any specific time, regardless of their eligibility status upon enrollment. Program Objectives • Perform administrative duties and chairside assisting, advise patients on dental care as directed by the dentist, and respond to medical emergencies (CPR). • Utilize proper sterilization techniques and infection control procedures as required by OSHA. • Utilize principles of dental radiology to position, expose, process, and mount dental radiographs. • Comply with the California Dental Practice Act and perform all dental assisting procedures allowed under the Dental Practice Act. • Perform coronal polishing of the teeth and ultrasonic scaling in an orthodontic setting to remove cement around bands. • Sit for the State Board Examination to become a Registered Dental Assistant (RDA) and consequently perform RDA functions in the dental office. DNTA1331 Introduction to Dental Assisting and Dental Terminology 40 40 3.00 DNTA1333 Dental Specialties 40 40 3.00 DNTA1335 Materials and Procedures 40 40 3.00 DNTA1337 Patient Care and Management 40 40 3.00 DNTA1339 Diagnostics and Orthodontics 40 40 3.00 DNTA1341 Dental Radiology 40 40 3.00 DNTA1343 Additional Duties ofthe Dental Assistant l 40 40 3.00 DNTA1345 Additional Duties and the Dental Assistant ll 40 40 3.00 DNTA1347 Externship 160 3.50 Subtotals 320 320 160 27.50 This applies to students starting on or after December 16, 2020 Diploma Program 800 Contact Hours 27.5 Semester Credits 36 Instructional Weeks —Full Time DNTA1331** Introduction to Dental Assisting and Dental Terminology 40 40 3.00 DNTA1333** Dental Specialties 40 40 3.00 DNTA1335** Materials and Procedures 40 40 3.00 DNTA1337•* Patient Care and Management 40 40 3.00 DNTA1339** Diagnostics and Orthodontics 40 40 3.00 DNTA1341** Dental Radiology 40 40 3.00 DNTA1343** Additional Duties of the Dental Assistant 1 40 40 3.00 DNTA1345** Additional Duties of the Dental Assistant II 40 40 300 DNTA1347** Externship 160 3.50 Subtotals 320 320 160 27.5 **A portion of these courses are offered online. 2020-2021 Garden Grove Catalog I Publication Date: November30, 2020 1 Effective July 1, 2020 through June 30, 2021 12 Associate of Science Degree Program 2,275 Contact Hours 105.50 Semester Credits 90 Instructional Weeks - Full Time Program Overview Dental Hygienists are licensed, professional oral clinicians and dental health educators who prevent and treat oral disease, promote and encourage preventive aspects of dental care, and assume responsibility for patient care in the dental office. They provide a variety of services to patients, including comprehensive examination of the oral cavity, radiographs, prophylaxis, fluoride treatments, patient education, and preventive services. They are required to pass written and clinical examinations before they apply for licensure to practice. Dental Hygienists are integral members of the dental team who use their dental, clinical, and social sciences to aid individuals in achieving optimum oral health. Besides working in a private dental practice, Dental Hygienists also work as educators, administrators, and researchers. Program Mission The mission is to provide a supportive learning environment in which the student acquires theoretical knowledge, technical skills, and professional attributes necessary to qualify for licensure as a Registered Dental Hygienist and entry-level employment as a Dental Hygienist. The program strives to Instill the importance of personal growth, professional commitment, community involvement, and continued research. Graduates will be eligible to sit for the National Board Dental Hygiene Examination. Registration and certification requirements for taking and passing these examinations are not controlled by Concorde, but by outside agencies, and are subject to change by the agency without notice. Therefore, Concorde cannot guarantee that graduates will be eligible to take these exams, at all or at any specific time, regardless of their eligibility status upon enrollment. California State Licensure Requirements • Graduate from a Commission on Dental Accreditation (CODA) -accredited Dental Hygiene program. • Undergo a criminal history investigation. • Pass a written California Dental Law & Ethics Examination. • Pass the National Board Dental Hygiene Examination. • Pass the California state clinical board or an authorized regional clinical board. BIOL1411 Anatomy & Physiology I with Wet Lab 45 30 4.00 BIOL1421 Anatomy & Physiology II with Wet Lab 45 30 4.00 BIOL1431 Microbiology with Wet Lab 45 30 4.00 CHEM1411 General and Inorganic Chemistry With Wet Lab 45 30 4.00 CHEM1421 Organic and Biochemistry with Wet Lab 45 30 4.00 COMM1310* Elements of Human Communication 45 3.00 ENG111310* English Composition l 45 3.00 MATH3320• College Algebra 45 3.00 PSVC1310• General Psychology 45 3.00 SOC11310• Introduction to Sociology 45 3.00 DH104 Dental Materials 15 30 2.00 DH110 Oral Embryology & Histology 45 3.00 DH1101 Medical and Dental Emergencies 15 1.00 DH130 Dental Office Management IS 1.00 DHCA1401 Dental Radiography 45 45 4.00 DH140 Dental Hygiene Process of Care 15 1.00 5.50 DHCA2502 Dental Hygiene ll 40 160 DH2O3 Periodontology 45 3.00 DHCA2301 Pharmacolgy 45 3.00 2.00 DH207 Dental Hygiene Seminar 30 3.00 DH209 Nutrition 45 3.00 DH224 Dental Public Health 45 DH226 Dental Law/Ethics 30 2.00 DHCA1307 General and Maxillofacial Pathology 45 3.00 DHCA2503 Dental Hygiene III 30 165 5.00 DH260 Cultural Diversity 15 1.00 DHCA2604 Dental Hygiene IV 45 165 6.00 DHCA2505 Dental Hygiene 45 150 5.50 DH277 Board Review 60 4.00 4.00 DHCA1411 Pre-Clinic1 30 80 2.00 DHCA3203 Dental Anatomy/Tooth Morphology 30 DHCA1405 Pre-Clinlc ll 30 80 4.00 DHCA1208 Head &Neck Anatomy 40 2.50 Subtotals 1,250 385 640 105.50 *These courses are offered online. 2020-2021 Garden Grove Catalog I Publication Date: November 30, 2020 1 Effective July 1, 2020 through June 30, 2021 13 Diploma Program 795 Contact Hours 26.00 Semester Credits 30 Instructional Weeks — Full Time Program Overview Whether in a physician's office, a clinic, or hospital -owned physician network, the Medical Assistant performs many services on the physician's behalf. These may include admissions work, preparing the patient for examination or treatment, operating diagnostic equipment, and performing diagnostic procedures. The Medical Assistant is also responsible for the patient's medical records and insurance forms as well as for scheduling appointments and maintaining medical records for the physician. Program Objectives Upon completion of the Medical Assistant program, the student will possess the knowledge and skills required in the areas of anatomy, physiology, pathology, the body systems, medical terminology, medical front office procedures, ven !pun cture, laboratory diagnostic procedures, EKG, and administration of parenteraI medications to function successfully in an entry-level position as a Medical Assistant in a clinic or a physician's office. CPS01001* Career Path Success A CPS01002* Career Path Success B CPS01D03' Career Path Success C 15 IS IS 0.50 0.50 0.50 CP501004* Career Path Success D 15 0.50 CPS01005* Career Path Success E CP501006* Career Path Success F 15 15 0.50 0.50 MDCA1312 Medical Assisting A 40 40 3.00 MDCA1322 Medical Assisting B 40 40 3.00 MDCA1332 Medical Assisting C 40 40 3.00 MDCA1342 Medical Assisting D 40 40 3.00 MDCA1352 Medical Assisting E 40 40 3.00 MDCA1362 Medical Assisting F 40 40 3.00 MDCA1573 Externship 225 5.00 Subtotals 330 240 225 26.00 * These courses are offered online. This applies to students starting on or after November 17, 2020 Diploma Program 800 Contact Hours 26.00 Semester Credits 32 Instructional Weeks — Full Time Course # Course Title CP501011* Career Path Success A Theory Hours 15 Lab Hours Externship Hours Semester Cre it Hours 0.50 CPS01012* Career Path Success B 1s 0.50 CP501013* Career Path Success C 15 0.50 CP501014* Career Path Success D 15 0,50 CPS01015* Career Path Success E 15 0.50 CPS01016* Career Path Success F IS 0.50 MDCA1312** Medical Assisting A 40 40 3.00 MDCA1322** Medical Assisting B 40 40 3.00 MDCA1332** Medical Assisting C 40 40 3.00 MDCA1342** Medical Assisting D 40 40 3.00 MDCA1352** Medical Assisting E 40 40 3.00 MDCA1362** Medical Assisting F 40 40 3.00 MDCA1201** Externship 1 115 2.50 MDCA1202** Externship ll 115 2.50 Subtotals 330 240 230 26.00 *These courses are offered online. **A portion of these courses are offered online. 2020-2021 Garden Grove Catalog I Publication Date: November 30, 2020 1 Effective July 1, 2020 through June 30, 2021 14 This applies to students starting on or after November 18, 2019 Diploma Program 800 Contact Hours 26.00 Semester Credits 32 Instructional Weeks —Full Time CPS01D11* Career Path Success A 15 0.50 CPS01012* Career Path Success B 15 0.50 CP501013* Career Path Success C 15 0.50 CPS01014* Career Path Success D 15 0.50 CPS01015* Career Path Success E 15 0.50 CPS01016* Career Path Success F 15 O50 MDCA1312 Medical Assisting A 40 40 3.00 MDCA1322 Medical Assisting B 40 40 3.00 MDCA1332 Medical Assisting C 40 40 3.00 MDCA1342 Medical Assisting D 40 40 3.00 MDCA1352 Medical Assisting E 40 40 3.00 MDCA1362 Medical Assisting F 40 40 3.00 MDCA1201 Externshlpl 115 2.50 MDCA1202 Externship 11 115 2.50 Subtotals 330 240 230 26.00 *These courses are offered online. 2020-2021 Garden Grove Catalog I Publication Date: November 30, 2020 1 Effective July 1, 2020 through June 30, 2021 ib7 Diploma Program 795 Contact Hours 26.00 Semester Credits 30 Instructional Weeks —Full Time Program Overview The Medical Office Administration (MOA) program is a generalist program that will equip graduates with the skills necessary tofunction in a wide range of medical office business and financial settings. Specific skills include accounts receivable and payable, billing and fee collection, payroll and taxes, records management, insurance claims processing, insurance coding, typing and word processing, medical terminology, anatomy, oral and written communications, and public relations, Program Purpose The purpose is to provide sufficient theoretical knowledge and practical skills to function successfully in entry-level positions. It prepares students forthe American Academy of Professional Coders certification test. Students focus on computer skills, medical terminology, anatomy and physiology, medical office procedures, psychosocial skills, office procedures, insurance, and ancillary coding procedures with continuous practice in school labs, plus an intensive externship with a participating provider. Registration and certification requirements for taking and passing these examinations are not controlled by Concorde, but by outside agencies, and are subject to change by the agency without notice. Therefore, Concorde cannot guarantee that graduates will be eligible to take these exams, at all or at any specific time, regardless of their eligibility status upon enrollment. Program Objectives The objective of this program is to prepare students with sufficient theoretical knowledge to secure entry-level employment in front office positions at physicians' offices, dental offices, hospitals, insurance companies, and ancillary medical and dental organizations. To provide a learning atmosphere that is similar to an actual working atmosphere and an experience in the clinical area to correlate with classroom instruction. To Instill in the student a sense of professionalism in behavior, attitude, and dress. • To foster a basic work ethic that will enhance professionalism and skills in work performance. Skills Proficiency students must perform certain skills to work in a medical office position and be proficient in program work. Keyboarding/10-key lessons are designed to enable the student to perform at an acceptable rate. Hands-on instruction with tools of the trade facilitates the transfer from theory to practice. All students must participate. CP501001" Career Path Success A 15 0.50 CP501002• Career Path Success 6 15 0.50 CPS01003- Career Path Success C 15 0.50 CPS01004* Career Path Success 0 15 0.50 CPS01005* Career Path Success E 15 0.50 CPS0100V Career Path Success F 15 0.50 POFM1311 Medical Office Procedures 40 40 3.00 POFM1321 Computer Applications 40 40 3.00 POFM1331 Medical Terminology & Communications 40 40 3.00 POFM1341 Medical Insurance Claims Processing 40 40 3.00 P0FM1351 Medical Insurance Coding 40 40 3.00 POFM1361 Medical Office Applications 40 40 3.00 POFM1571 Externship 225 5.00 Subtotals 330 240 225 26.00 *These courses are offered online. 2020-2021 Garden Grove Catalog I Publication Date: November 30, 2020 1 Effective July 1, 2020 through June 30, 2021 16 This applies to students starting on or after October 20, 2020 Diploma Program 800 Contact Hours 26.00 Semester Credits 32 Instructional Weeks— Full Time CPS01012* Career Path Success 3 15 u.su CPSO1013* Career Path Success C 15 0.50 CPS01014* Career Path Success D 15 0.50 CPSO1015* Career Path Success E 15 0.50 CPSO1016* Career Path Success F 15 0.50 POFM1312** Medical Office Procedures 40 40 3.00 POFM1322** Computer Applications 40 40 3.00 POFM1332** Medical Insurance Coding l 40 40 3.OD POFM1342** Medical Insurance Coding ll 40 40 3.00 POFM1352** Medical Insurance Claims Processing 40 40 3.00 POFM1362** Medical Office Applications 40 40 3.00 POFM1201** Externship) 115 2.50 POFM1202** Externship ll 115 2.50 Subtotals 330 240 230 26.00 *These courses are offered online. **A portion of these courses are offered online. This applies to students starting on or after May 26, 2020 CPS01012* Career Path Success B 15 MW CP501013* Career Path Success 15 0.50 CPS01014* Career Path Success D 15 0.50 CPS01015* Career Path Success E 15 0.50 CPSO1016* Career Path Success F 15 0.50 POFM1312 Medical Office Procedures 40 40 3.00 POFM1322 Computer Applications 40 40 3.00 POFM1332 Medical Insurance Coding l 40 40 3.00 POFM1342 Medical Insurance Coding It 40 40 3.00 POFMI352 Medical Insurance Claims Processing 40 40 3.00 POFM1362 Medical Office Applications 40 40 3. 0 POFM1201 Externshlp1 115 2.550 POFM1202 Externship II 115 2 0 Subtotals 330 230 240 230 26..00 These courses are offered online. 2020-2021 Garden Grove Catalog I Publication Date: November 30, 2020 1 Effective July 1, 2020 through June 30, 2021 17 This applies to students starting on or after November 18, 2019 Diploma Program 800 Contact Hours 26.00 Semester Credits 32 Instructional Weeks — Full Time CP501011• Career Path Success A 15 0.50 CPS01D12* Career Path Success 6 15 0.50 CPSO1013' Career Path Success C 15 0.50 CPS01014- Career Path Success D i5 0.50 CPSO1015• Career Path Success E 15 0.50 CPSO1016' Career Path Success F 15 0.50 POFM1311 Medical Office Procedures 40 40 3.00 POFM1321 Computer Applications 40 40 3.00 POFM1331 Medical Terminology & Communications 40 40 3.00 POFM1341 Medical Insurance Claims Processing 40 40 3.00 POFM1351 Medical Insurance Coding 40 40 3.00 POFM1361 Medical Office Applications 40 40 3.00 POFM1201 Externship 1 115 2.50 POFM12D2 Externiship ll its 2.50 Subtotals 330 240 230 26.00 "These courses are offered online. 2020-2021 Garden Grove Catalog I Publication Date: November 30, 2020 1 Effective July 1, 2020 through June 30, 2021 m Associate of Science Degree Program 1,845 Contact Hours 78.00 Semester Credits 80 Instructional Weeks— Full Time Program Overview Physical Therapist Assistants (PTA) provide physical therapy services under the direction and supervision of a licensed Physical Therapist. The PTA Implements the Physical Therapist's plan of care, assessing patient status and modifying selected interventions to progress and protect the safety and comfort of the patient. The PTA helps people of all ages who have impairments that limit movement, function, work and recreational activities. The PTA works in a variety of settings, including hospitals, inpatient rehabilitation facilities, private practices, outpatient clinics, home health, skilled nursing facilities, schools, sports facilities, and more. The PTA provides a variety of physical therapy techniques as they carry out the Physical Therapist's plan of care for the patient, including therapeutic exercise, functional training, soft tissue mobilization, and physical modalities, such as electrotherapy and ultrasound. The PTA may also assist the Physical Therapist in injury prevention, fitness, and wellness -oriented programs for a healthier and a more active lifestyle. To work as a PTA, an individual must graduate from a PTA program accredited by the Commission on Accreditation in Physical Therapy Education (CAPTE), must apply and be accepted as a licensed/certified PTA applicant, and must pass the National Physical Therapist Assistant Examination (NPTAE) and, if required by the state, the state jurisprudence examination. Other requirements vary from state to state, according to physical therapy practice acts or state regulations governing physical therapy. Registration and certification requirements for taking and passing these examinations are not controlled by Concorde, but by outside agencies, and are subject to change by the agency without notice. Therefore, Concorde cannot guarantee that graduates will be eligible to take these exams, at all or at any specific time, regardless of their eligibility status upon enrollment. Program Objectives The objective of the program is to graduate PTAs who are knowledgeable, competent, and service -oriented care providers. The PTA curriculum will reflect current practice and include real -world clinical experiences, preparing the graduate to perform selected interventions and data collection, as well as assess the patient's/client's safety and response to interventions. These skills will be performed by the assistant under the direction and supervision of the Physical Therapist In an ethical, legal, safe, and effective manner. In all work activities, program graduates will recognize, respect, and act with consideration for individual differences, values, preferences, and expressed needs. Additionally, PTA graduates will effectively communicate with other members of the healthcare delivery team, interact with members of the patient's/client's family and caregivers, and work cooperatively with other healthcare providers. In collaboration with the Physical Therapist, PTA graduates will participate in the education of other healthcare providers, patients/clients and their families or primary caregivers, as well as the community. Program Mission In keeping with the mission of Concorde, the PTA program will provide a student -centered learning environment that will prepare knowledgeable, competent and caring individuals for a rewarding career as a PTA. Through diverse training in the classroom and laboratory as well as real -world experiences, PTA students will acquire the theoretical knowledge, technical skills, critical reasoning, and professional behaviors necessary to become contributing and collaborative members of the healthcare profession. The program is dedicated to graduating entry-level PTAs who will utilize evidence -based, current practice to best meet the diverse needs of employers and citizens, while providing quality patient care under the direction and supervision of a Physical Therapist. Ultimately, the program strives to instill professional commitment, community involvement, and lifelong learning that will continually enhance the career of the PTA. Skill Competency The Physical Therapist Assistant program has a unique testing policy that ensures student competency of skills necessary to progress in the program. See the Physical Therapist Assistant Student Handbook for the Minimum Competence & Program Continuation policies. BI01.3320* Anatomy & Physiology II 45 3.eu COMM1310* Elements of Human Communication 45 3.00 ENGL1310* English Composition l 45 3.00 MATH Elective* MATH1310: Contemporary Mathematics or 45 3.00 MATH1320: College Algebra PSYC1310" General Psychology 45 3.00 PSYC1320' Human Growth & Development 45 3.00 PTAP1201 Functional&Applied Anatomy Lab 60 2.00 PTAP1210 Patient Care Skills 30 2.00 PTAP1211 Patient Care Skills Lab 60 2.00 PTAP1221 Musculoskeletal Rehabilitation Lab 60 2.00 PTAP1240 Modalities 30 2.00 PTAP1241 Modalities Lab 45 1.50 PTAP1300 Introduction to Physical Therapy 45 3.00 PTAP1320 Musculoskeletal Rehabilitation 45 3.00 PTAP1350 Pathology forthe Physical Therapist Assistant 45 3.00 PTAP1400 Functional& Applied Anatomy 60 4.00 PTAP2121 Cardiopulmonary Rehabilitation Lab 30 1.00 2020-2021 Garden Grove Catalog I Publication Date: November 30, 2020 1 Effective July 1, 2020 through June 30, 2021 19 PTAP2131 Rehabilitation for Sped all zed Disorders Lab 30 1.00 PTAP2201 Neuromuscular Rehabilitation Lab 75 2.50 PTAP2210 Rehabilitation Through the Lifes pan 30 2.00 PTAP2220 Cardiopulmonary Rehabilitation 30 2.00 PTAP2230 Rehabilitation for Specialized Disorders 30 2.00 PTAP2340 Special Topics for the Physical Therapist Assistant 45 3.00 PTAP2400 Neuromuscular Rehabilitation 60 4.00 PTAP2525 Clinical Experience l 240 5.00 PTAP2535 Clinical Experience ll 240 5.00 PTAP2545 Clinical Experience III 240 5.00 Subtotals 765 360 720 78.00 •These courses ore offered online. 2020-2021 Garden Grove Catalog I Publication Date: November 30, 2020 1 Effective July 1, 2020 through June 30, 2021 20 Associate of Science Degree Program 1,865 Contact Hours 76.00 Semester Credits 70 Instructional Weeks — Full Time Program Overview Respiratory Therapists assess, treat, and care for patients with breathing disorders. They assume primary responsibility for all respiratory care modalities, including the supervision of respiratory therapy technicians. Respiratory Therapists initiate and conduct therapeutic procedures; maintain patient records; and select, assemble, check, and operate equipment. They also may serve as asthma educators, patient educators, case managers, Hyperbaric Oxygen Specialists, Extra Corporeal Membrane Oxygenation Specialists and Sleep Specialists. Respiratory Therapists work in hospitals, clinics, skilled nursing facilities, home care, and diagnostic labs. The Respiratory Care Practitioner (RCP) deals with patients of all ages who may be gravely injured or ill. The RCP is among the first on the medical team called to provide treatment in cardiopulmonary emergencies. The RCP also cares for patients in all aspects of their treatment and recovery. The RCP must be sensitive to the needs of those who have serious physical, mental, or psychological impairments. The RCP must also be able to cope with emergencies and work well as a member of the healthcare team. Program Mission The purpose of the Respiratory Therapy program is to prepare graduates with demonstrated competence in the cognitive (knowledge), psychomotor (skills), and affective (behavior) learning domains of respiratory care practice as performed by Registered Respiratory Therapists (RRTs). Graduates will earn an Associate of Science degree. Graduates of this program will be eligible to sit for the Therapist Multiple -Choice Examination (TMC) of the National Board for Respiratory Care (NBRC). If the candidate meets the RRT score on the TMC, the graduate is eligible to sit for the Clinical Simulation Examination (CSE) of the N BRC. Achieving the minimum acceptable score on the TMC will result in the candidate receiving the Certified Respiratory Therapist (CRT) credential. To receive the RRT credential, the candidate must pass the TMC, at the RRT level, and the CSE exams. California graduates must pass the RRT exam to be eligible fora license. Registration and certification requirements for taking and passing these examinations are not controlled by Concorde, but by outside agencies, and are subject to change by the agency without notice. Therefore, Concorde cannot guarantee that graduates will be eligible to take these exams, at all or at any specific time, regardless of their eligibility status upon enrollment. Program Objectives • To provide a learning environment that correlates well with the actual workplace and a clinical experience that correlates with classroom instruction. • To instill in the student a sense of professional behavior, attitude, and dress consistent with medical standards. • To provide the student with entry-level knowledge and skills in the field of respiratory care. • To prepare students for advanced -level competency as Registered Respiratory Therapists. • To supply competent Respiratory Therapists to the national work pool. Skills Proficiency Students must be able to perform certain procedures and skills to work as Respiratory Care Practitioners. These are learned in the school's clinical laboratory and at hospital clinical sites under the direct supervision and evaluation of a preceptor. All students must participate. All students must take and pass preclinical written and oral examinations prior to advancing to the clinical portion of the program. California State Licensure Requirements • Must be a graduate from an accredited respiratory care program, with a minimum of an associate degree. • Must successfully complete a Board -approved Law and Professional Ethics Course prior to Iicensure. • Must successfully complete, at a minimum, the RRT examination. 2020-2021 Garden Grove Catalog I Publication Date: November 30, 2020 1 Effective July 1, 2020 through June 30, 2021 21 LNU1310" English Composition 1 45 3.00 BI01.1310* Anatomy & Physiology 1 45 3.00 BI01-1320* Anatomy & Physiology 11 45 3.00 B101-1330" Microbiology 45 3.00 PHIL1310* Critical Thinking 45 3.00 MATH Elective" MATH1310: Contemporary Mathematics or 45 3.00 MATH1320: College Algebra PSYC1310` General Psychology 45 3.00 COMM1310` Elements of Human Communication 45 3.00 RT210 Introduction to& Applied Respiratory Therapeutics 180 60 12.00 RT220 Clinical Medicine l 30 30 315 10.00 RT230 Clinical Medicine ll 30 30 315 10.00 RT240 Clinical Specialty Areas/Comprehensive Review 75 30 180 10.00 RT250 Advanced Clinical Practice 100 40 90 10.00 Subtotals 775 190 900 76.00 These courses are offered online 2020-2021 Garden Grave Catalog I Publication Date: November 30, 2020 1 Effective July 1, 2020 through June 30, 2021 Pita Diploma Program 1,600 Contact Hours 56.50 Semester Credits 50 instructional Weeks — Full Time 90 Instructional Weeks — Part Time Program Overview Asa vital member of the healthcare team, the Vocational Nursing combines nursing skills with human understanding to care for both chronically and acutely ill patients in a variety of settings. The program combines classroom study with clinical experience in a variety of settings. Upon completion of this program, the graduate will be able to sit for the National Council Licensure Examination —Practical Nurse (NCLEX-PN). Registration and certification requirements for taking and passing these examinations are not controlled by Concorde, but by outside agencies, and are subject to change by the agency without notice. Therefore, Concorde cannot guarantee that graduates will be eligible to take these exams, at all or at any specific time, regardless of their eligibility status upon enrollment. Program Objectives The objective of this program is to prepare the student with sufficient theoretical knowledge and specialized practical skills to qualify for an entry-level position as a member of the nursing staff in acute care hospitals, extended care facilities, physicians' offices, and other healthcare agencies. California State Licensure Requirements 1. Must successfully complete the NCLEX-PN. 2. Must be a graduate of a California accredited school of Vocational Nursing or one of the following: Be a graduate of an out-of-state school of Practical/Vocational Nursing; • Have the equivalent education and/or experience; or • Have nursing service in the Medical Corps of any branch of the Armed Forces of the United States. PVN101CR Personal & Practical/Vocational Concepts 30 ♦.vv PVN102CR Foundations of Nursing 30 1.00 PVN103CR Clinical Practice 1 100 3.00 PVN104CR College Mathematics 45 2.00 PVN105CR Fundamentals of Anatomy&Physiology 45 2.00 PVN106CR Pharmacology 45 2.00 PVN121CR Introduction to Medical -Surgical Nursing 40 1.50 PVN122CR Nutrition 45 2.00 PVN123CR Mental Health Nursing Care 15 0.50 PVN124CR Integumentary Nursing Care 24 1.00 PVN125CR Clinical Practice 11 220 7.00 PVN131CR Cardiovascular Nursing Care 24 1.00 PVN132CR Respiratory Nursing Care 24 1.00 PVN133CR Human Growth & Development 45 2.00 PVN134CR Genito-Urinary Nursing Care 24 1.00 PVNI35CR Musculoskeletal Nursing Care 24 1.00 PVN136CR Clinical Practice III 200 6.50 PVN140CR Gastrointestinal Nursing Care 24 1.00 PVN141CR Neuro-Sensory Nursing Care 24 1.00 PVN142CR Endocrine Nursing Care 24 1.00 PVN143CR Immune System& Oncology Nursing Care 24 1.00 PVN144CR Community Health Nursing Care 15 0.50 PVN145CR Clinical Practice IV 215 7.00 PVN150CR Maternal& Child Health Nursing Care 38 1.50 PVN151CR Leadership 20 0.50 PVN152CR Clinical Practice V 220 7.00 PVNI54CR NCLEX Review 16 0.50 Subtotals 645 955 56.50 2020-2021 Garden Grove Catalog I Publication Date: November 30, 2020 1 Effective July 1, 2020 through June 30, 2021 23 Student Co -Requisite Requirements Students must successfully complete all requirements asset forth by the course syllabus, understanding they must also successfully complete all components of any co -requisite courses as required by the corresponding course syllabus. If a student fails one or more courses during the term, they will Immediately be withdrawn from the failed course and remaining courses and will be required to repeat all co -requisite courses offered within that term. Add itlona I ly, the student cannot proceed to the next term. Students should also note: the grades received in this second attempt will be the permanent grade of record. There can be no averaging of grades between attempts, If any course is failed at anytime during a term, the student will be immediately withdrawn from all remaining courses being taken that term and will need to repeat all failed and withdrawn courses and clinical before proceeding further in the program. If only the clinical is failed, only the clinical will need to be repeated, Courses that have been passed during the term are not required to be repeated. This applies to students starting IN THE FULLTIME PROGRAM on or after October 12, 2020 Diploma Program 1722 Contact Hours 66.5 Semester Credits 50 Instructional Weeks — Full Time Program Overview As a vital member of the healthcare team, the Vocational Nursing combines nursing skills with human understanding to care for both chronically and acutely III patients in a variety of settings. The program combines classroom study with clinical experience in a variety of settings. Upon completion of this program, the graduate will be able to sitforthe National Council Licensure Examination —Practical Nurse (NCLEX-PN). Registration and certification requirements for taking and passing these examinations are not controlled by Concorde, but by outside agencies, and are subject to change by the agency without notice. Therefore, Concorde cannot guarantee that graduates will be eligible to take these exams, at all or at any specific time, regardless of their eligibility status upon enrollment. Program Mission Concorde Career College Practical Nursing Program ensures the healthcare community of competent graduates who are capable and productive entry- level practitioners. These individuals espouse professionalism and adhere to established standards of care and ethical practice. Program Philosophy The Vocational Nursing program is founded on beliefs that are consistent with the parent organization and the community at large. The faculty of the Vocational Nursing program hold the following beliefs about the individual, nursing, health, and nursing education. End of Program Student Learning Outcomes: Concorde Practical Nursing graduates will: 1. Provide safe, caring and compassionate nursing care to diverse patients across the lifespan in various healthcare settings using evidenced based practice to improve outcomes. 2. Function as a competent, entry-level healthcare provider applying leadership and management skills and embracing ethical and legal principles In the provision of culturally appropriate nursing care. 3. Collaborate with members of the inter -professional healthcare team to provide optimal care for diverse patients and theirfamilies. 4. Communicate effectively through verbal, nonverbal and technological methods with patients, families and members of the inter -professional healthcare team. California State Requirements Must successfully complete the NCLEX-PN. Must be a graduate of a California accredited school of Vocational Nursing or one of the following: • Be a graduate of an out-of-state school of Practical/Vocational Nursing; • Have the equivalent education and/or experience; or • Have nursing service in the Medical Corps of any branch of the Armed Forces of the United States 2020-2021 Garden Grove Catalog I Publication Date: November 30, 2020 1 Effective July 1, 2020 through June 30, 2021 24 PNVN1811 Basic Foundations in Nursing & Nursing Practice 170 8.00 PNVN1111 Personal& Vocational Concepts 25 1.00 PNVN1319 Clinical Practice 1 100 3.50 PNVNIS21 Introduction to Medical -Surgical Nursing 124 5.50 PNVN1729 Clinical Practice ll 220 7.50 PNVN1631 Medical -Surgical Nursing l 141 &50 PNVN1739 Clinical Practice III 200 7.00 PNVN1541 Medical -Surgical Nursing ll 111 5.00 PNVN1749 Clinical Practice IV 215 7.50 PNVN1350 Family Health Nursing 66 3.00 PNVN1150 Transitions to Practice 40 1.50 PNVN1759** Clinical Practice V 220 7.50 CPS01101* Career Path Success 1 30 1.00 CPS01102* Career Path Success 2 30 1.00 CPS01103* Career Path Success 3 30 1.00 Subtotals 767 955 66.50 *This course is offered online **Includes up to 32 hours of Simulation Student Co -Requisite Requirements Students must successfully complete all requirements as set forth by the course syllabus, understanding they must also successfully complete all components of any co -requisite courses as required by the corresponding course syllabus. If a student falls one or more courses during the term, they will immediately be withdrawn from the failed course and remaining courses and will be required to repeat all cc -requisite courses offered within that term. Additionally, the student cannot proceed to the next term. Students should also note: the grades received in this second attempt will be the permanent grade of record. There can be no averaging of grades between attempts. If any course is failed at anytime during a term, the student will be immediately withdrawn from all remaining courses being taken that term and will need to repeat all failed and withdrawn courses and clinical before proceeding further in the program. If only the clinical is failed, only the clinical will need to be repeated. Courses that have been passed during the term are not required to be repeated. 2020-2021 Garden Grove Catalog I Publication Date: November 30, 2020 1 Effective July 1, 2020 through June 30, 2021 25 Financial Information Cancellation & Refund Student's Right to Cancel You have the right to cancel this agreement, without obligation, and obtain a full refund of ail amounts paid, through attendance at the first class session, or seventh day after enrollment, whichever is later. Applicants or students may cancel or terminate their enrollment at any time, before or during their training. Applicants or students should notify an Academic Dean or Campus President of their intent to cancel or withdraw either in person, via telephone, email, or in writing. If you cancel this Agreement within the prescribed time period, the Institution will refund any money that you paid within 10 days after your notice of cancellation. Students who have not visited the Institution facility prior to enrollment will have the opportunity to cancel without penalty if notice of cancellation Is given before midnight of the fifth business day following the first class you attend. Student's Right to Withdraw Effective: 06/19/2020 The Institution's policy for determining the Student's withdrawal date is the earlier of (A) the date the Student notifies the Institution of his or her withdrawal or the date specified by the Student or (B) the last recorded date of class attendance by the Student, as documented by the Institution, if the Student stops attending classes without notifying the Institution or (C) the date the Student violates published Institution policy that provides for the Student being withdrawn. The Student's start date through the last date of attendance will determine the percentage of program completion, and the applicable percentage will be applied to the formula used in the refund calculation as stated below. For students withdrawing from degree -granting programs or the Vocational Nursing program, the percentage of program completion is calculated by dividing the number of days the Student was scheduled to attend in the period of enrollment or payment period as of the last recorded day of attendance into the number of days comprising the period of enrollment or payment period for which the Student has been charged. For students withdrawing from diploma programs, the percentage of program completion is calculated by dividing the number of days the Student was scheduled to attend in the period of enrollment or payment period as of the last recorded day of attendance into the number of days comprising the period of enrollment or payment period for which the Student has been charged. Financing Requirements Concorde reserves the right to withdraw at any time any student who falls to complete their individual financing requirements or make timely payments. Refund Policy Refunds are made for a student who withdraws or is withdrawn from the Institution prior to the completion of his/her program and are based on the tuition billed for the payment period or period of enrollment in which the Student withdraws, according to the Refund Calculation set forth below. Refunds will be based on the total charge incurred by the Student at the time of withdrawal, not the amount the Student has actually paid. The date from which refunds will be determined is the last date of recorded attendance. Refunds will be made within 45 calendar days of the notification of an official withdrawal or date of determination of withdrawal by the Institution. Students who withdraw, or are withdrawn prior to the end of the payment period or period of enrollment are subject to the Return of Title IV Funds Policy noted below which may increase their balance due to the Institution. If there is a balance due to the Institution after all Title IV funds have been returned, this balance will be due immediately, unless a cash payment agreement for this balance has been approved by the Institution. Concorde does not refund charges for booklist items issued to the Student unless the items are returned In new and unused condition within 14 calendar days following the date of receipt or Student withdrawal. Credit balances due to the Student of less than $5 (after all Title IV refunds have been made) will not be refunded unless requested by the Student. Refund Calculation The schedule of refunds for students who withdraw after starting school, or are dismissed by the Institution, will be computed as follows: If a first-time student withdraws within the first twenty-one (21) calendar days of his or her program of study, no tuition charges will be incurred. o A first-time student is defined as one who has not previously attended the Institution. If a student withdraws after the first twenty-one (21) calendar days, but prior to the 60 percent point of the period of enrollment or payment period for which he or she has been charged, the Student shall be entitled to a pro rata refund of the tuition charged for the period of enrollment or payment period. If a student withdraws after the 60 percent point of the period of enrollment or payment period for which he or she has been charged, the Student shall be obligated for the tuition charged for the entire period of enrollment or payment period and not entitled to any refund. Student Notifications Regarding Withdrawal and Refunds Effective: 07/20/2020 A $100.00 administrative fee will be assessed to any withdrawn student eight days after their last date of attendance. All students must have a financing package on file no later than the seventh In case of prolonged illness or accident, death in the family, or other calendar day of their first term. This may include but is not limited to circumstances that make it impractical to complete the program, the application and confirmation of eligibility for Title IV funding, if desired; Institution shall make a settlement that is reasonable and fair to both parties. executed Individual payment plan; completion of all documentation needed Students may repeat a class. If the Student should withdraw from the to secure non -Title IV funding (e.g., W IA, VA, state grant). program for any reason, based on the refund policy, the hours or weelcs in attendance for repeating a class, depending on the program, will be used in 2020-2021 Garden Grove Catalog I Publication Date: November 30, 2020 1 Effective July 1, 2020 through June 30, 2021 26 the program completion percentage calculation in determining the Student's financial obligation to the Institution. If any portion of your tuition was paid from the proceeds of a loan, the refund will be sent to the lender or to the agency that guaranteed the loan. Any amount in excess of the unpaid balance of the loan will be first used to repay any federal/state/private student financial aid program from which you received benefits, in proportion to the amount of the benefits received. Any remaining amount greater than $5.00 will be paid to you. If there is a balance due, you will be responsible for paying that amount. Financial Aid Office The Financial Aid Office is open to students during the hours posted on campus. Students are encouraged to call or visit the office if they have any questions or need assistance regarding their financial aid. The resources of the Financial Aid Office are available to all students. Financial Aid staff members assist students in determining individual eligibility for the various aid programs and in completing the necessary applications and paperwork. To receive federal financial assistance, students must maintain satisfactory academic progress toward completion of their program as outlined in the school catalog. The Financial Aid Office is responsible for monitoring each student's academic progress to ensure continued eligibility. Student Responsibilities Students must promptly return all required applications and paperwork to the Financial Aid Office. If the Financial Aid Office needs to see a student, the office will contact the student personally. It is the student's responsibility to see Financial Aid when notified. Each student who receives a student loan is required to complete entrance and exit counseling. The Financial Aid office will notify each student when these sessions are scheduled. If a student misses a session, it is the student's responsibility to contact the Financial Aid Office to reschedule a date. If a student obtains a loan to pay for an educational program, the student will be responsible for repaying the full amount of the loan plus interest, less the amount of any refund, and that, if the student has received federal student financial aid funds, the student is entitled to a refund of the moneys not paid from federal student financial aid program funds. Financial Aid Concorde Career College participates in the United States Department of Education's Federal Student Assistance programs. These programs are available for those who quality. Federal Pell Grant The Federal Pell Grant is a grant to students who qualify under the federal financial need guidelines. Application is made through the Free Application for Federal Student Aid (FAFSA). Federal Supplemental Educational Opportunity Grant (FSEOG) The FSEOG is a grant that the school awards to students based on financial need and the avallability of funds. Application is made through the Free Application for Federal Student Aid (FAFSA). Federal Subsidized and Unsubsidized Loans Subsidized and Unsubsidized Loans are low -interest loans made by the U.S. Department of Education. See Financial Aid for details. Federal Parent Loans for Undergraduate Students (PLUS) The Federal PLUS Loan is a low -interest -rate loan available for parents of dependent, undergraduate students enrolled at least half time. Applications are available online at httns,//studentaid.gov/. Default If you received a loan guaranteed by the federal or state government and you default on the loan, both of the following may occur: 1. The federal or state government or a loan guarantee agency may take action against you, including applying any income tax refund to which the person is entitled to reduce the balance owed on the loan. 2. You may not be eligible for any other federal student financial aid at another institution or other government assistance until the loan is repaid. Cal Grant A, B and C Programs The Cal Grant A, B, and C are grants the State of California awards to students based on financial need. For more information regarding the programs and application filing deadline, contact the Financial Aid Office or the California Student Aid Commission at www.csaaca.Qov or 888-224-7268. Alternative Financing For those students who qualify, alternative financing is available through several lenders. Cosigners may be necessary, depending on credit history. Other Aid Concorde Career College provides limited financing options to students who require funding beyond their federal eligibility. Veterans Administration Students Prior Credit Evaluation All official college transcripts need to be submitted for evaluation for prior credit by the 24'h week of school or by the end of the second term. Veterans Benefits and Transition Act of 2018 In accordance with Title 38 US Code 3679 subsection (e), this school adopts the following additional provisions for any students using U.S. Department of Veterans Affairs (VA) Post 9/11 G.I. Bill' (Ch. 33) or Veteran Readiness and Employment (Ch. 31) benefits, while payment to the institution is pending from the VA. This school will not: • Prevent the student's enrollment; • Assess a late penalty fee to the student; • Require the student to secure alternative or additional funding; • Deny the student access to any resources(access to classes, libraries, or other institutional facilities) available to other students who have satisfied their tuition and fee bills to the institution. However, to qualify for this provision, such students may be required to: 2020-2021 Garden Grove Catalog I Publication Date: November 30, 2020 1 Effective July 1, 2020 through June 30, 2021 27 • Produce the VA Certificate of Eligibility (COE) by the first day of class; • Provide a written request to be certified; • Provide additional information needed to properly certify the enrollment as described In other institutional policies GI Bill® is a registered trademark of the U.S. Department of Veterans Affairs (VA). More information about education benefits offered by VA is available at the official U.S. government Web site at https://benefits,va.goy/gibill/index.asp. Partnership Agreements Concorde participates in business and agency agreements with outside organizations. Enrollment pursuant to these agreements is contingent on the student meeting and maintaining eligibility as defined in individual agreements. Any student who originally enrolled with a partnership agreement will need to reverify eligibility to return if he or she is withdrawn from the program. Scholarships Kozet Boyd Memorial Scholarship The Scholarship Foundation for Concorde Career College established the Kozet Boyd Memorial Scholarship to assist students who display the same values and determination that Kozet epitomized as an educator with Concorde's North Hollywood campus. These scholarships are awarded to students who have demonstrated academic discipline and strong personal values that align with Concorde's Mission Statement and Core Values. Kozel Boyd Scholarships will be based on personal circumstances and references, and the actual amount will be based on a recommendation from the Campus President. Working Student Scholarship The Working Student Scholarship (WSS) is a scholarship program to assist students, who worked prior to continuing their education, with meeting the financial obligations while career training at a Concorde school. If a student qualifies, the scholarship will be applied to the student's tuition expenses. PROCESS: 1. The WSS will be published in the school catalog, and discussed with potential applicants during the Financial Aid process. 2. Any student who meets the Eligibility Considerations may apply by completing the application that is available in the Financial Aid Office, Front Desk, or Online. 3. The WSS Committee (Comprised of the CP and the FAD at each campus) will review the applications and select candidates to move forward in the approval process based on established Eligibility Considerations. a. completed applications will be reviewed by the WSS Committee, no less than one week prior to class start. 4. This scholarship is awarded in the following increments: a. $500 for diploma programs and b. $1,000 for degree programs. C. A maximum of 500 students per fiscal year may receive this scholarship. d. The amounts awarded could be less than the above to avoid a credit balance. 5. The WSS Committee will ensure award notifications are communicated to students and the Financial Aid & Admissions departments prior to orientation. DISBURSEMENT: 1. Scholarship awards will be incorporated into student aid packages. a. Scholarship funds are only used to cover direct costs and may not create a credit balance on the student's account. 2. For Clinical programs, funding will be awarded in two equal disbursements at the beginning of the first term and fourth term (after verification of other requirements). 3. For all other programs, funding will be awarded in two equal disbursements: a. Beginning of first term b. Midpoint (after verification of other requirements) 4. Prior to second disbursement of scholarship funds, Business Office Managers will confirm the student's continued eligibility. ELIGIBILITY CONSIDERATIONS: The WSS Committee will evaluate applications on the following criteria, Eligible candidates will: 1. Have a minimum of one year of employment(prior to application) with recommendation letter from Employer. a. Exceptions to the one year of employment may be made for single working parents at the sole discretion of the Campus President. Single parents who do not meet the minimum application requirement for proof of one year of employment may request an interview with the Campus President. If an interview is granted, the Campus President may determine from the interview to allow the single parent with less than one year of employment to apply for this scholarship. The interview Is not a guarantee of award but is only to determine if the applicant "may" apply, at which time the WSS Committee will review with other applications. 2. Have a minimum of one letter of recommendation from an employer 3. Express strong motivation, integrity, and desire to pursue their chosen healthcare career through a 80 word minimum "Statement of Commitment". 4. Meet all institutional and program -specific admissions criteria 5. Be enrolled to start at the first available class start date following the scholarship award notification 6. Completed scholarship application form CONTINUED ELIGIBILITY REQUIREMENTS 1. This is a first come, first serve scholarship so once the Campus limit is attained for the applicable year, this scholarship is not available. 2. Students must graduate to remain eligible for the final disbursement a. If a scholarship recipient does not graduate, or withdraws from school, s/he loses continued eligibility and any award amounts not yet disbursed will be cancelled. 3. Continued eligibility is based on the school's stated attendance requirements and the student maintains a 3.0 GPA for the duration of the scholarship award, If attendance requirements and GPA requirements are not met, the remaining balance created due to the loss of scholarship. a. Students who do not meet the Continued Eligibility Requirements outlined above may not re -apply for the scholarship. 4. If approved by WSS Committee and all eligibility requirements remain intact, students who have withdrawn in good standing and subsequently re-enter within 180 days, will have their Working Student scholarship funding reinstated, less any prior disbursements. 2020-2021 Garden Grove Catalog I Publication Date: November 30, 2020 1 Effective July 1, 2020 through June 30, 2021 m Education Costs 4. The institution has been ordered to pay a refund by the Bureau but has failed to do so. Concorde will assist students in developing financial plans to pay for their education through a combination of student or family contributions, financial aid (if eligible), and finance plans. All students must sign a Retail Installment Contract for direct educational costs not covered by Title IV or agency funding. All payments are the full responsibility of the student and are payable as stated in the student's Enrollment Agreement and retail Installment contract if applicable. Students may be required to make monthly payments while attending school. Payment amounts are based upon the program in which the student is enrolled and the amount of financial aid the student may be receiving. Any change in financial situation that may affect a student's financial aid or ability to make scheduled payments must be discussed with the Financial Aid Office and the Business Office. Failure to keep all payments current may result in withdrawal from the school. Student Tuition Recovery Fund The State of California established the Student Tuition Recovery Fund (STRF) to relieve or mitigate economic loss suffered by a student in an educational program at a qualifying institution, who is or was a California resident while enrolled, or was enrolled In a residency program, if the student enrolled in the institution, prepaid tuition, and suffered an economic loss. Unless relieved of the obligation to do so, you must pay the state -imposed assessment for the STRF, or It must be paid on your behalf, if you are a student in an educational program, who is a California resident, or are enrolled in a residency program, and prepay all or part of your tuition. You are not eligible for protection from the STRF and you are not required to pay the STRF assessment, if you are not a California resident, or are not enrolled in a residency program. It is important that you keep copies of your enrollment agreement, financial aid documents, receipts, or any other information that documents the amount paid to the school. Questions regarding the STRF may be directed to the Bureau for Private Postsecondary Education, 1747 N. Market Blvd., Suite 225, Sacramento, CA 95834, (916) 431-6959 or (888) 370-7589. To be eligible for STRF, you must be a California resident or are enrolled in a residency program, prepaid tuition, paid or deemed to have paid the STRF assessment, and suffered an economic loss as a result of any of the following: 1. The institution, a location of the institution, or an educational program offered by the Institution was closed or discontinued, and you did not choose to participate in a teach -out plan approved by the Bureau or did not complete a chosen teach -out plan approved by the Bureau. 2. You were enrolled at an institution or a location of the institution within the 120 day period before the closure of the institution or location of the Institution, or were enrolled in an educational program within the 120 day period before the program was discontinued. 3. You were enrolled at an institution or a location of the Institution more than 120 days before the closure of the institution or location of the institution, in an educational program offered by the institution as to which the Bureau determined there was a significant decline in the quality or value of the program more than 120 days before closure. 5. The Institution has failed to pay or reimburse loan proceeds under a federal student loan program as required by law, or has failed to pay or reimburse proceeds received by the institution in excess of tuition and other costs. 6. You have been awarded restitution, a refund, or other monetary award by an arbitrator or court, based on a violation of this chapter by an institution or representative of an institution, but have been unable to collect the award from the institution. 7. You sought legal counsel that resulted in the cancellation of one or more of your student loans and have an invoice for services rendered and evidence of the cancellation of the student loan or loans. To qualify for STRF reimbursement, the application must be received within four (4) years from the date of the action or event that made the student eligible for recovery from STRF. A student whose loan is revived by a loan holder or debt collector after a period of noncollection may, at any time, file a written application for recovery from STRF for the debt that would have otherwise been eligible for recovery. If it has been more than four (4) years since the action or event that made the student eligible, the student must have filed a written application for recovery within the original four (4) year period, unless the period has been extended by another act of law. However, no claim can be paid to any student without a social security number or a taxpayer Identification number. Return of Title IV Funds Policy The Institution follows the federal Return of Title IV Funds Policy to determine the amount of Title IV funds the Student has received and the amount, if any, which needs to be returned at the time of withdrawal. Under current federal regulations, the amount of funds earned is calculated on a pro rata basis through 60% of the payment period or period of enrollment. After the 609/point in the payment period or period of enrollment, a Student has earned 100% of the Title IV funds. The Institution may adjust the Student's account based on any repayments of Title IV funds that the Institution was required to make. Students who withdraw from school or are withdrawn by the school prior to completing more than 60%of their period of enrollment or payment period for degree programs (a period of time for which students receive Title IV aid) will have their Title IV eligibility recalculated based on the percentage of the period of enrollment or payment period for degree programs attended. For example, a student who withdraws completing only 30% of the period of enrollment or payment period for degree programs will have "earned" only 30%of Title IV aid. The school and/or the student must return the remaining 70%. This policy applies to any student who withdraws or is withdrawn by Concorde Career College and receives financial aid from Title IV funds. The term "Title IV funds" refers to Federal Pell Grants, Federal Supplemental Educational Opportunity Grants (FSEOG), Subsidized Federal Stafford Loans, Unsubsidized Federal Stafford Loans, Federal Parent Loans for Undergraduate Students (PLUS), and Federal Perkins Loans. 2020-2021 Garden Grove Catalog I Publication Date: November 30, 2020 1 Effective July 1, 2020 through June 30, 2021 29 For purposes of the Return of Title IV Funds Policy, a student's withdrawal date is the student's last day of attendance. Title IV aid is earned in a prorated manner on a per diem basis up to and Including the 609z point in the period of enrollment or payment period for degree programs. Title IV aid is considered 1009zearned after that point In time. The percentage of Title IV aid earned is calculated in the following manner for all programs: Number of days completed by thestudent* Percentage of period of Number of days = enrollment or payment period for in the period of degree programs completed enrollment or payment period for degree programs* *The total number of calendar days in a period of enrollment or payment period for degree programs and the number of days completed by the student will exclude any scheduled breaks of five days or more. The percentage of period of enrollment or payment period for degree programs completed will be the percentage of Title IV aid earned by the student. The percentage of Title IV aid unearned (i.e., amount to be returned to the appropriate Title IV program) will be 100% less the percentage earned. Concorde Career College will return unearned aid from the student's account as follows: 1. Unsubsidized Direct Stafford Loans (other than PLUS loans). 2. Subsidized Direct Stafford Loans. 3. Federal Perkins Loans (if applicable). 4. Direct PLUS Loans. 5. Federal Pell Grants for which a return of funds is required. 6. Federal Supplemental Educational Opportunity Grants(FSEOG)for which a return of funds is required. Concorde will return the unearned aid within forty-five (45) days from the date the school determined the student withdrew. When the total amount of unearned aid is greater than the amount returned by Concorde Career College from the student's account, the student is responsible for returning unearned aid to the appropriate Title IV program as follows: 1. Unsubsidized Direct Stafford Loans (other than PLUS loans).* 2. Subsidized Direct Stafford Loans.* 3. Federal Perkins Loans (if applicable).- 4. Direct PLUS Loans.* 5. Federal Pell Grants for which a return of funds is required.** 6. Federal Supplemental Educational Opportunity Grants (FSEOG) for which a return of funds is required.** * Loan amounts are returned in accordance with the terms of the promissory note. ** Unearned federal grant amounts to be returned by the student will be reduced by 50%. Within forty-five (45)days of the date the school determined the student withdrew, the student will be notified in writing if he or she is required to return any federal grant aid (Federal Pell or FSEOG). The student is considered to be in an overpayment status. A student who owes a federal grant overpayment remains eligible for Title IV funds for a period of forty-five (45) days from the earlier of the date the school sends a notification to the student of the overpayment or the date the school was required to notify the student of the overpayment. If during the forty-five (45)-day period the student repays the overpayment to the school or signs a repayment agreement with the U.S. Department of Education, the student will remain eligible for further Title IV funds. If during the forty-five (45)-day period the student fails to repay the overpayment or sign a repayment agreement with the U.S. Department of Education, the student is considered to be in an overpayment status and, thus, ineligible for any additional Title IV aid until that amount is repaid. Refund Procedures for Non -Title IV Financial Assistance Refunds for state aid programs and applicable third -party funding agencies (e.g., Veterans Administration, WIA, etc.) will be calculated as stated in the Cancellation & Refund provisions published in this catalog and in the student's Enrollment Agreement. Any state or third -party funding agency refund due will be calculated based on the agency contract or guidelines. 2020-2021 Garden Grove Catalog I Publication Date: November 30, 2020 1 Effective July 1, 2020 through June 30, 2021 30 dismissal. Students who violate this policy will be dismissed and are not Student Information & Affairs eligible for readmission. Annual Security Report The school publishes the policies and procedures for reporting crimes, as well as the types of crimes that have been committed on or near the campus, in the Annual Security Report. This publication is distributed annually to all students and is available at any time from a school administrator or on the school's website. Canceled Class Policy When a scheduled class is canceled for unforeseen reasons (e.g., inclement weather, power outage, etc.), the class will be made up before the end of the term in which the cancellation occurred. If students are unable to attend the rescheduled class, they will be marked absent, and the Student Attendance Policy will apply. In the event of unfavorable weather conditions, classes may be canceled at the discretion of the Campus President. Students will be notified through local television and radio stations. Graduate Employment Placement services are available at any Concorde Career Institute/College, owned by Concorde Career Colleges, Inc. The Graduate Employment staff will assist students in their career search throughout and upon successful completion of studies by offering information on career opportunities, temporary assignments, resume preparation, and guidance in Interviewing techniques. Professional development seminars are conducted throughout each program to assist students in developing their interpersonal skills. The following services are included: career overview at orientation, pre- and post -interview techniques, personalized skills matching, one-on-one rdsume review, career progression tips and completion certificates for professional portfolios. Concorde does not guarantee employment for its graduates. Graduates are considered to be partners with Concorde in their career search. Graduates are expected to maintain consistent communication with their graduate employment team during their job search. This procedure keeps the school informed of a graduate's employment status and allows the school to keep the graduate current with career opportunities. Drug & Alcohol Abuse Policy Concorde Career College ("Concorde") supports and endorses the Federal Drug -Free Workplace Act of 1988 and the Drug -Free Schools and Communities Act amendments of 1989. Concorde Career College ("Concorde") supports and endorses the Federal Drug -Free Workplace Act of 1988 and the Drug -Free Schools and Communities Act amendments of 1989. The unlawful manufacturing, distribution, dispensation, possession, or use of alcohol, marijuana, or any controlled substance by an employee or student on Concorde's property or as part of any Concorde activity is prohibited. Any student or employee of Concorde found to be using, possessing, manufacturing, or distributing alcohol, marijuana, or any controlled substances in violation of the law on Concorde property or at Concorde events shall be subject to disciplinary action. For employees, the school will take appropriate personnel action for such infractions, up to and including For purposes of this policy, "conviction" means a finding of guilt (including a plea of nolo contendere) or imposition of sentence or both by any judicial body charged with the responsibility of the federal or state criminal drug statutes. Health Risks Abuse of alcohol and use of drugs is harmful to one's physical, mental, and social well-being. With excessive drug use, life becomes centered on drugs to the exclusion of health, work, school, family, and general well-being. Accidents and injuries are more likely to occur if alcohol and drugs are used. Alcohol and drug users can lose resistance to disease and destroy one's health. Increasing tolerance developed by the user complicates the effects of drug use. This tolerance may be psychological, physiological, or both and may lead to greater danger of overdose. Alcoholism takes a toll on personal finances, health, social relationships, and families. Abuse of alcohol or use of drugs may cause an individual driving a motor vehicle to injure himself or herself or others and may subject the person to criminal prosecution. The following summarizes the effects and dangers of the major categories of drugs: Amphetamines: Physical dependency, heart problems, infections, malnutrition, and death may result from continued high doses of amphetamines. Narcotics: Chronic use of narcotics can cause lung damage, convulsions, respiratory paralysis, and death. Depressants: These drugs, such as tranquilizers and alcohol, can produce slowed reactions, slowed heart rate, damage to liver and heart, respiratory arrest, convulsions, and accidental overdoses. Hallucinogens: These drugs may cause psychosis, convulsions, coma, and psychological dependency. Counseling, Treatment, or Rehabilitation Programs The administration of Concorde maintains a list of hospital and community agencies available to assist employees and students seeking alcohol and drug counseling and treatment. Employees and students who have a substance -dependency problem are strongly encouraged to obtain counseling and treatment. Anyone seeking additional Information about health problems and treatment related to alcohol and drug problems can contact the Campus President or Human Resources. Requests for assistance will be held in complete confidentiality and will be provided on a need -to -know basis only. Penalties A student suspected of the possession, sale, manufacture, use, or distribution of a controlled substance, may be suspended from the student's program of study during the Investigation and may become ineligible for continued participation in the Higher Education Act (HEA), Title IV Student Assistance Programs. If convicted, the student's relationship with Concorde 2020-2021 Garden Grove Catalog I Publication Date: November 30, 2020 1 Effective July 1, 2020 through June 30, 2021 31 will bete rminated, and the student may lose the ability to participate in the H EA, Title IV Student Assistance Programs. Commencement Ceremonies A student who violates any provision of this policy shall be subject to appropriate disciplinary action to include dismissal from Concorde. A student who is dismissed is not eligible for readmission. In addition, any student or employee who violates the standards of conduct as set forth in this policy may be subject to referral for prosecution. Health Requirements Health Services The school does not provide health services on campus other than making available immunizations at scheduled times. Immunizations: Clinical/externship sites require various vaccinations prior to participation in a clinical/externship rotation. Concorde offers these immunizations during on -campus health clinics at no cost. The immunization requirements are based on general requirements for working in a healthcare setting and may change without notice. If students are unavailable during scheduled immunization times, it is the students' responsibility to ensure compliance with immunization requirements at their own cost. If a student declines any of these immunizations, Concorde cannot guarantee placement at a clinical/externship site. In these cases, the student may be required to complete additional health facility -specific documentation, including waivers. Under no conditions can Concorde guarantee employment. • Health Insurance Coverage: The externship/clinical sites do not provide health insurance coverage for students. All students are covered by accident and liability insurance policies while in school or on clinical rotation. This policy does not automatically pay for all medical expenses due to school -related accidents. It is designed to work together with the insurance the student may already have. A student is required to meet with the Program Director regarding the processing of a claim. None of the programs provide health insurance as part of the tuition fee. Health insurance is the sole responsibility of the student. Health Conditions: It is the responsibility of the student to Inform the appropriate instructor(s) of any physical or mental condition that could interfere with the safety of the student and/or patient while at the externship/clinical site. While ill, it is the responsibility of the student to notify the Program Director and the clinical site. Students are not permitted to attend class or clinical with a communicable disease. General Information Accessibility for Disabilities The buildings are designed to be accessible to the disabled. Spaces are clearly marked and are reserved for disabled students, staff, and faculty. Cars parked in these designated areas without the proper identification will betowed. Cellular Phones Students may not use cell phones for personal reasons in the classroom unless approved by the instructor. To be considered a Concorde graduate, students are required to successfully complete all program requirements. This includes all phases of their didactic training as well as their externship and/or clinical education. Participation in commencement ceremonies does not constitute official graduation. All requirements as stated in the school catalog must be fulfilled prior to conferment of graduate status. To be eligible to participate in the official commencement ceremonies, graduates must be current on all financial obligations at the time of commencement. (For details regarding graduation requirements, see "Graduation Requirements" in the "Academic Standards" section.) Community Activities Concorde participates in community activities and encourages students to become active community members. Students are encouraged to notify the Campus President, Academic Dean or Director of Student Affairs of any upcoming activities in which they would like the school to participate. Customized Training Concorde Career College offers customized training and technical assistance to employers on a contractual basis. Specialized curriculum and consultant services can be provided for business -specific needs. Day Care Services Children are not permitted in any class, nor are they allowed on school premises while a parent or guardian is attending class. For information regarding day care services available to students at a reasonable cost, students may contact the Student Affairs department. Many area day care centers understand the need for quality care at a reasonable cost while pursuing educational goals, and the school maintains a list of those centers. Students are welcome to pause, relax, eat and drink in the student lounge. Smoking, in all forms (e.g., cigarettes, e-cigarettes), and chewing tobacco are not allowed in the building. If students wish to smoke or chew tobacco, they may do so outside of the building in designated areas. Absolutely no food or beverage are allowed in the labs. Absolutely no food or beverage are allowed in the classrooms unless approved by the campus administration. Emergency Telephone Numbers Each student must provide the school with one or more telephone numbers where a family member may be reached in an emergency. Only in the case of an emergency will a student be called out of class to take a telephone call. Institutional Information Dissemination Federal regulation 34 CFR 668.44 requires Concorde to designate an employee or group of employees who shall be available on a full-time basis to assist enrolled or prospective students in obtaining information on the following topics: • Financial assistance information. • Tuition and costs, withdrawal and refund policy, academic progress, facilities, faculty, and school approvals. • Completion and retention rate calculations. • Institutional Security Policies. 2020-2021 Garden Grove Catalog I Publication Date: November 30, 2020 1 Effective July 1, 2020 through June 30, 2021 32 If a student has any questions, he or she should see one of the following personnel: Campus President, Director of Admissions, Financial Aid Director or Academic Dean. Insurance Concorde provides students with accident insurance that covers injuries due to an accident that occurs while attending or participating in a Concorde - supervised and sponsored activity. The policy is intended to supplement the students' own insurance, and it requires students to submit claim to their own insurance carrier first (if they have insurance). The insurance has a $5,000 limit on covered benefits. For clarification, students should check with the Campus President. International Student Services Concorde does not admit students based on student visas because Concorde does not participate in the SEVIS program. Language of Instruction All classes at Concorde are conducted in English. No English language services are provided. All students must be able to demonstrate the English language proficiency of a U.S. high school graduate by passing the applicable Wonderiic entrance exam, as indicated on page 8 of this Catalog. Lost Books & Supplies Textbooks and curriculum materials are provided for all students; however, lost books are the student's responsibility to purchase at cost. Students will be expected to furnish such incidentals as paper, notebook, pencils and pens. Maximum Class Size Classes are generally limited in size not to exceed 30 students per laboratory or lecture session. Specific programmatic requirements are addressed in the program section of this catalog. Vocational Nursing classes are not to exceed: 45 students Parking Parking is provided for students. Students park in the parking lot at their own risk. Concorde is not responsible for any damage or loss. Personal Belongings Purses, clothes, books, etc., should not be left unattended, as the school does not assume responsibility for loss or theft. Personal Data Changes Any change of name, address, email or telephone number must be reported to the Registrars/Student Records Manager's office as soon as the change occurs. Emergency information should be kept current at all times. Refresher Training Concorde offers limited refresher training to its graduates. A graduate may apply for refresher training at any Concorde Career College/Institute offering similar classes. Graduates may be accepted for refresher training (excluding externship) on a space -available basis. The graduate must be in good standing with the Business Office. No tuition will be charged; however, there will be a fee for each class/term or partial class/term. The graduate must have or purchase current text(s), workbook(s), and/or uniform(s) as required. The graduate is required to adhere to current school policies governing attendance and dress. Student Affairs Concorde associates make every effort to maintain close communication with their students. Students have access to faculty and administrative staff for both vocational and academic advising. Students experiencing personal problems that require professional advising will be referred to the appropriate agencies. Student Housing Concorde does not assume responsibility for student housing, does not have dormitory facilities under its control, nor does it offer student housing assistance. Living accommodations are available within a convenient distance of the school, and, according to rentals.com, rental properties start at approximately: $950 per month Student Injuries Students injured while attending school, participating in a school -supervised function, or in transit to or from supervised school activities are to report immediately to the instructor who will accompany the student to the Campus President. If necessary, immediate emergency procedures will be implemented, and a member of the staff or faculty will accompany the student, in the absence of a parent, guardian or spouse, to the appropriate medical facility. Refer to the "Insurance" section in this catalog for more information. Student Complaint & Grievance Policy Effective: 06/19/2020 Students are encouraged, at all times, to communicate their concerns to members of the faculty and administration. If a situation arises in which a student has a complaint or grievance the student is to adhere to the following procedure: 1. Within 72 hours: Discuss the matter with his or her instructor, if applicable. If not resolved, 2. Within the following 72 hours: Discuss the matter with the Program Director. If not resolved, 3. Within the following 72 hours: Discuss the matter with the Academic Dean, 4. Within the following 72 hours: Discuss the matter with the Campus President/Director. If a student is still unable to resolve the Issue, a written grievance statement along with supporting documentation may be submitted to the Campus President. The written statement should include the details of the student's issue, a summary of the conversations the student had with individuals while following the above procedure, and an explanation as to why the student believes the issue remains unresolved The Campus President will schedule a grievance committee meeting within three business days of receipt of the written grievance. Students are required to appear before the grievance committee. The Campus President will inform the student of the time and place to appear before the committee. The grievance committee has the responsibility of reaching a decision that is in balance with the best interest of both the student and the college. Students will be notified in writing within three business days of the committee's decision. Legal representation is not permitted since a grievance committee meeting is not considered a legal proceeding. 2020-2021 Garden Grove Catalog I Publication Date: November 30, 2020 1 Effective July 1, 2020 through June 30, 2021 33 Further, students have the right to report any apparent inconsistencies with the application of the Student Complaint & Grievance Policy outlined in the school catalog. The request must be completed in writing and submitted to Concorde's Campus Support Center Student Affairs Department at: studentaffairs@concorde.edu. The request must Include a summary of the student's grievance and any details and supporting documentation of the student's conversation with campus staff regarding the grievance, and it must describe how the campus' management of the grievance procedure was inconsistent with the school catalog. The Student Affairs Department will research the student's report as deemed appropriate, including requesting additional information from the student as needed, and render a final decision that is binding. The student will be notified in writing of the decision. Any questions a student may have regarding this catalog that have not been satisfactorily answered by the Institution may be directed to the Bureau for Private Postsecondary Education at 1747 N. Market Blvd., Suite 225, Sacramento, CA 95834 or P.O. Box 980818, West Sacramento, CA 95798- 0818, www.bppe.ca.¢ov, (888) 370-7589 or by fax 916-263-1897. A student or any member of the public may file a complaint about th is Institution with the Bureau for Private Postsecondary Education by calling (888) 370-7589 or by completing a complaint form, which can be obtained on the bureau's internet web site (www.bpoe.ca eov). Additional Student Grievance Options Accrediting Commission of Career Schools and Colleges (ACCSC) Student Complaint Procedure Schools accredited by the Accrediting Commission of Career Schools and Colleges must have a procedure and operational plan for handling student complaints. If a student does not feel that the school has adequately addressed a complaint or concern, the student may consider contacting the Accrediting Commission. All complaints reviewed by the Commission must be in written form and should grant permission for the Commission to forward a copy of the complaint to the school for a response. This can be accomplished by filing the ACCSC Complaint Form. The complainant(s) will be kept informed as to the status of the complaint as well as the final resolution by the Commission. Please direct all inquiries to: Accrediting Commission of Career Schools & Colleges 2101 Wilson Boulevard, Suite 302 Arlington, VA 22201 (703) 247-4212 www.accsc.ore A copy of the ACCSC Complaint Form is available at the school and may be obtained by contacting the Campus President or online at www,accsc.ore. A student in the Dental Hygiene program may direct an unresolved complaint to: Commission on Dental Accreditation 211 East Chicago Avenue Chicago, IL 60611 312-440-4653 www,ada.org/coda A student in the Physical Therapist Assistant program may direct an unresolved complaint to: Commission on Accreditation in Physical Therapy Education 1111 North Fairfax Street Alexandria, VA 22314 703-706-3245 www.caoteonline ore A student in the Respiratory Therapy program may direct unresolved complaints to: Commission on Accreditation for Respiratory Care 1248 Harwood Road Bedford, Tx 76021 817-283-2835 www,coarc.com A student in the Vocational Nursing program may direct an unresolved complaint to: Board of Vocational Nursing and Psychiatric Technicians 2535 Capitol Oaks Drive, Suite 205 Sacramento, CA 95833 916-263-7800 Student Guidance & Advising Concorde makes every effort to maintain close communication with its students. Students have access to faculty and administrative staff for both vocational and academic advising. Students experiencing personal problems that require professional counseling will be referred to the appropriate agencies. Assistance is available for students who require individual tutoring in order to raise their grades to a passing level. Students who simply wish to further enhance their own clinical or theoretical knowledge may also take advantage of this service. Students should contact their instructor, Program Director, or Academic Dean for further details. ►7✓fii4f=]�`i In keeping with the school philosophy of remaining responsive to the needs of students and employers, the school reserves the right to make modifications and schedule changes without additional charges to the student and within regulatory guidelines. 2020-2021 Garden Grove Catalog I Publication Date: November 30, 2020 1 Effective July 1, 2020 through June 30, 2021 34 Academic Information Clinical Experience/Externship Certain programs require students to serve a clinical experience/externship in the office of a physician, dentist, hospital, clinic, or long -term -care facility during, near the end or upon completion of academic training. The Director of Clinical Education (DCE)/Clinical Instructor/Extern Coordinator will arrange all clinicals/externships. The clinical/extern site is under no obligation to employ the student following completion of the clinical/externship. During the clinical experience/externship, students are given the opportunity to put their classroom and laboratory training into practical application under actual employment conditions. While on clinical/externship, the student is under the supervision of a Clinical Instructor/Extern Coordinator or school faculty. Any absence Incurred during the clinical experience/externship must be reported to the Program Director, the Clinical Instructor/Extern Coordinator, DCE and the Clinical/Extern Site Supervisor/Preceptor. Clinical experience/externship must begin Immediately upon assignment following classroom completion. All program and catalog requirements apply, including dress code, name tags, drug use, etc. Additionally, students must abide by the rules and regulations of the site to which they are assigned. This includes rules governing confidentiality of medical records and reports to conform to the Health Insurance Portability and Accountability Act (HIPAA). While on clinical experience/externship, students must comply with the following clinical/extern regulations: 1. The school will assign students to a clinical/externship site. Students may not turn down a clinical/externship. The school cannot guarantee a particular facility or geographical location; however, Concorde will consider the student's request when making assignments. Students are not permitted to complete their clinical/externship experiences at current employers or sites where family members may have direct influence over students' clinical or externship experiences. 2. Students must work the same hours as employees at their assigned site. Some programs require 12-hour shifts and may 6e completed days, nights, and weekends to obtain the desired clinical skills. Depending upon state laws, a certain amount of time is required for lunch. Lunch time is not included in the total clinical/externship hours. 3. Clinical/externship is a part of the student's education. Students will not be paid and may be withdrawn from the program if the facility reports that they were asking for or receiving pay. 4. Certain clinical/extern sites may require that students be tested for drug usage and/or be checked for any criminal background prior to accepting them. In Respiratory Therapy, all hospitals require drug testing and background checks. 5. Students must meet the objectives on the clinical/externship checkoff and their midpoint evaluations. An unsatisfactory evaluation from the healthcare facility may require the student to serve an extra clinical/externship period, return to school for further training, or result in his or her withdrawal from the school. Poor performance or removal from a clinical site may result in withdrawal from the program. 6. As part of the externship requirements, students are responsible for completing and submitting forms and documents as required. Students are responsible for accurate and prompt recording of work hours as well as submitting time to the campus as instructed. Respiratory Therapy students must sign in and out using DataARC documenting software. All procedures performed must be logged In DataARC per program policy. Midterm evaluations (for programs requiring them) must be completed and submitted to the school at the halfway point of the externship. It is the student's responsibility to ensure that the healthcare facility has completed and signed all evaluations and time verification sheets and that the Academic department has received them upon completion of his or her externship. 7. It is the student's responsibility to attend scheduled meetings, including site interviews, before and during his or her clinical/externship. Students may be required to return to the campus during their clinical/externship at the direction of their Clinical Instructor/Extern Coordinator or Program Director. 8. Students are expected to behave in a professional manner at all times. Any conduct that reflects discredit upon the student, the school, or the site will subject the student to withdrawal from the school. 9. If a student Is going to be late or absent, he or she must notify the healthcare facility and the Clinical Instructo r/Extern ship Coordinator. Violation of attendance policy will result in probation or withdrawal from school. 10. Students should immediately notify their Clinical Instructor/Extern Coordinator/DCE if any problems are encountered during clinical/externship: personality conflicts, Illness, etc. (Students must never walk off the site, for any reason, without first notifying their Clinical Instructor/Extern Coordinator or Program Director.) 11. Tuition payments must be kept current. 12. If a student is dismissed from a clinical/externship site, the Program Director will evaluate the circumstances of his or her dismissal, and a decision will be made regarding his or her status as a student. The student may be withdrawn or dismissed from school atthat time. If the student is allowed to continue his or her clinical/externship and is dismissed from another site, he or she will 6e withdrawn from school. Students who are dismissed from clinical/externships will be required to repeat the entire clinical/externship. Students may be required to travel up to 200 miles away from campus to attend clinical assignments, depending on programmatic requirements. Specific Information regarding travel distance to clinical assignmentswill be provided to students duringthe enrollment process. Students are responsible for their own travel to and from clinical assignments and must plan accordingly. Criteria for Assessing Student Performance While on Externship Students must demonstrate passing scores in all courses, including practical written exams and hands-on lab exams, prior to being assigned an externship. During the externship course, each student will be evaluated in the areas of professional performance and appearance, attendance, and practical skills. To complete the externship successfully, a student must satisfactorily perform each procedure outlined in the training plan and demonstrate satisfactory work habits. If, when evaluated, the extern is unable to perform certain procedures properly, the student will be required to return to campus for additional training in the unsatisfactory areas. During the externship course, the student may be required to return to campus for weekly scheduled meetings to provide continued interaction with the Extern Coordinator. If the student's work habits are unsatisfactory on the first evaluation, the coordinator will confer with the student at that time. If work habits are still unsatisfactory at the end of the externship period, the student may be required to serve an additional externship. A student may repeat the externship only once. If failure of the externship occurs twice, the student will be withdrawn from the program. 2020-2021 Garden Grove Catalog I Publication Date: November30, 2020 1 Effective July 1, 2020through June 30, 2021 35 The externship evaluation scale is as follows: Financial Aid Units of Credit 3 Student knows the underlying principles and carries out procedures skillfully and accurately. 2 Student performs procedures with a fair degree of accuracy. 1 Student performs most procedures but requires guidance and supervision. 0 Student is unable to perform procedures even with guidance and supervision. X Procedure was not observed or performed. Student Records Effective: 08/24/2020 The Registrar's/Student Records Manager's office maintains academic records of all coursework completed at the school, and they are maintained on campus for five years. Academic transcripts are maintained indefinitely. Transcripts are released only after receipt of a signed, written request from the student. Transcripts issued to the student are marked "Issued to Student" Students are allowed one official transcript at no charge. A fee will be charged for each additional transcript. Records on Hold Effective: 08/24/2020 Academic records may be placed on hold for any of the following reasons: • A financial obligation to Concorde Career College; • Failure to return Learning Resource Center materials or school equipment; or • Default on a federal student loan. Until the hold is removed, individuals will not be allowed to: • Restart school from a withdrawal status Appeals to this policy may be made to the Campus President in writing. The Campus President will notify the student in writing regarding the outcome of the appeal. Academic Units of Credit One semester credit hour equals 45 units (and one quarter credit hour equals 30 units), comprised of the following academic activities: • One clock hour in a didactic learning environment = 2 units • One clock hour in a supervised laboratory setting of instruction = 1.5 units • One hour of externship=l unit • One hour of out -of -class work and/or preparation for the didactic learning environment or supervised laboratory setting of instruction that are designed to measure the student's achieved competency relative to the required subject matter objectives = 0.5 unit Concorde measures programs in either semester credit hours or financial aid units of credit. For financial aid eligibility and disbursements, the school uses the system of clock hour to credit hour conversion established by the U.S. Department of Education. One credit is equal to 37.5 clock hours. Measure of Program Duration The ending date or graduation date from a program is a "scheduled" graduation date. In-service days, holidays, and other unscheduled events that could cause interruptions in scheduled training may influence the actual calendar length of a program. Withdrawal Policy Student -Initiated Withdrawal Students who wish to withdraw may do so by contacting the Academic Dean or Program Director via telephone, mail, or preferably in person. The withdrawal date will be the student's last date of attendance. A student who withdraws during the first seven calendar days of a grading period will not have that course(s) recorded on his or her transcript. A student who withdraws after the first seven calendar days of a grading period will receive a grade of "W" up to 14 calendar days before the end of the term. Within 14 calendar days of the end of the term, the student will receive either a "WF" or "W P" depending on quality of course work completed to date. This is not calculated in his or her cumulative grade point average (CGPA). The credits will count toward attempted credits. The student will be provided with exit interview forms. There are financial and/or financial aid Implications for withdrawing. Please consult with the Financial Aid and/or Business Office to determine how withdrawal will impact your student account. Withdrawal for Violation of School Policy The school may withdraw a student from his or her program of study for violation of published school policy. If a student withdraws from school without notifying the school, the withdrawal will be effective from the last date of attendance. If the student is withdrawn for violation of published school policy, the withdrawal date will be the last date of attendance. A student who has been withdrawn during the first seven calendar days of a grading period will not have that course(s) recorded on his or her transcript. A student who has been withdrawn after the first seven calendar days of a grading period will receive a grade of "W," which is not calculated in his or her cumulative grade point average (CGPA). The credits will count toward attempted credits. The Drop/Add period for each term is 7 calendar days. A student who does not attend a course or whose last date of attendance (LDA) in a course is within the Drop/Add period may be voluntarily or involuntarily withdrawn from the course without academic or financial penalty. A student who does not post any attendance in a course in the first 14 calendar days after the start of the term will be unregistered from the course and not receive a grade for the course. Course Withdrawal Policy A student withdrawing or being withdrawn from a course who has posted attendance after the Drop/Add period but prior to the fourteenth calendar 2020-2021 Garden Grove Catalog I Publication Date: November 30, 2020 1 Effective July 1, 2020 through June 30, 2021 36 day before the end of the term, will receive a grade of "W". Course withdrawals for students whose LDA falls within fourteen calendar days of the end of the term will receive either a grade of Withdrawn -Fall (WE) or Withdrawn -Passing (WP) depending upon the student's grade for work completed up to the last date of attendance. A grade of WE will count as a failed attempt at the course (see Repetitions). Withdrawing from a course may impact a student's eligibility for Financial Aid. Please speak with a Financial Aid Representative to discuss your individual account. Program Changes A student who wishes to change programs may do so at any time prior to starting classes. A student changing programs after starting classes will be evaluated according to the school's refund policy. Program Monitoring Concorde makes critical comparisons between the content of its programs and the needs and demands of business and industry by monitoring feedback from local agencies, the program advisory committee, test results, graduates, and employers. The instructors communicate closely with industry personnel to keep program objectives and content current. Dress Code Students are preparing for careers and should develop the habit of wearing appropriate attire. Students are required to wear the designated school uniform in class and on externship or clinical experience unless directed otherwise. Clinical/externship sites may require students to wear white shoes. Students are responsible for meeting dress code requirements for the site. A student's personal appearance must be appropriate at all times when the student is in school uniform. The general requirements are as follows: • Uniforms will vary by program. • Uniforms or scrubs must be clean, wrinkle -free and well -fitted. Pants and dresses must be proper length. • No outerwear is permitted in the classroom except for a lab coat or sweater as established by school/program standards. • Shoes must be leather or vinyl and OSHA compliant, closed -toed, closed heel. Students must keep their shoes clean and polished. • Underclothing is to be worn while in uniform. Undergarments must not be visible. • The ID badge is part of the uniform and must be visible at all times. • College -approved lab coats may be worn over the regulation uniform. T-shirts or turtlenecks may be worn under scrubs, but they must be tucked in. T-shirts or turtlenecks must be removed in the lab if they become a safety hazard. • Jewelry may not be worn with the uniform, except for one pair of small stud earrings, one ring (e.g., wedding and/or engagement ring, class ring) and a watch. Dangling earrings, hoop earrings, or multiple earrings will not be permitted. A single necklace that does not dangle may also be worn. For safety reasons, no jewelry may be worn under protective gloves. Jewelry used In body/tongue piercing other than the earlobe is not acceptable. Medical Identification worn as a bracelet or necklace is acceptable. • Hair must be of a natural hue, neatly combed, clean, and pulled away from the face, so that it does not hang in the face when bending over during lab/clinical activities. No head covers, including beads or jewels interwoven into the hair are to be worn. All religious head coverings must be approved by the Academic Dean. • Fingernails must be kept short, clean, and neatly manicured. No polish, acrylic nails, overlays, or any synthetic enhancements to the natural nails. • Proper daily hygiene, including the use of antiperspirant and mouthwash, is essential because students work very closely with others. Cologne and perfume should not be worn. • Many healthcare facilities mandate coverage of tattoos, and students may be asked to leave a clinical or externship site if tattoos are visible. In order to ensure we are preparing you for the work environment of your chosen field, Concorde requires that students make a reasonable attempt to cover all tattoos. Failure to comply with the above expectations may result in dismissal from the classroom, externship, and/or clinical site. Licensure Payment Policy Concorde is committed to preparing students with the skills and knowledge necessary to become entry-level practitioners in their field of study. Some of the programs offered by Concorde have employment outcomes where passage of a professional certification, licensure or registry examination may be required for employment or that will enhance potential employment opportunities. Concorde will pay exam fees for graduates of these programs based on the eligibility requirements below. Please discuss with your Program Director which exams are relevant to employment in your field of study and the requirements for successfully demonstrating examination preparedness. Eligibility is determined by the graduate's completion of the following: • Receive approval from the Program Director, Academic Dean or Campus President before testing. • Take the exam within two months of graduation, or take the first available exam opportunity for those exams offered only on a periodic schedule. • Meet all Concorde graduation requirements. • Demonstrate that the student is prepared to sit for licensure by completing a "green light" process at the campus. If a second attempt is necessary due to first-time failure, all of the following must be met: • Evidence of a valid benefit to the student and college, such as meeting or exceeding programmatic licensure pass rate standards and/or graduate employment rate standards; • Campus President approval; • Proof that the graduate sat for, and completed, the first-time exam(s); • Submission of exam scores from the student's first exam attempt; • Successful completion by the graduate of a remediation program approved by both the campus -level Program Director and Concorde's Vice President of Academic Affairs or designee. Registration and certification requirements for taking and passing these examinations are not controlled by Concorde, but by outside agencies, and are subject to change by the agency without notice. Therefore, Concorde cannot guarantee that graduates will be eligible to take these exams, at all or at any specific time, regardless of their eligibility status upon enrollment. 2020-2021 Garden Grove Catalog I Publication Date: November 30, 2020 1 Effective July 1, 2020 through June 30, 2021 37 either engaging in the discussion board or submitting a graded assignment to Distance Education/Online be considered present for that week. Concorde supports the educational needs of the busy adult learner, delivering some courses in an online format. Online classes are not intended as easy substitutes for learning on campus. Students will find that learning online can be as challenging and rewarding as attending on -campus but allows the flexibility of determining when learning is convenient. Although time is flexible, attendance and participation is expected and monitored. The convenience of online courses allows students to work on assignments and participate in class discussions as their schedules permit within specified tlmeframes. Learning is achieved through both individual inquiry and collaboration. Each course encompasses a variety of different graded learning activities. Students enrolled in online classes and programs are expected to be capable of using a computer to complete some or all of their coursework and be familiar with accessing Internet resources. In addition, they must have access to a reliable computer and high-speed Internet connection sufficient to complete their coursework. Students are also welcome to utilize the Concorde computer labs and/or the Learning Resource Center (LRC) to complete coursework. Online courses utilize the Canvas Learning Management System (LMS), a secure, web -based platform that employs multimedia technologies and is accessible 24 hours per day via Internet access. Prior to enrollment, prospective students will be required to complete an online assessment of their readiness to successfully complete their education in an online environment. The campus may require the student to participate in an orientation as well as online sessions at the campus. To complete online courses using the Canvas Learning Management System (LMS), students should refer to the following links to be sure they are using appropriate computer systems. Students also must have an Internet provider with reliable service. • Computer Specifications haris://community canvaslms.com/docs/DOC-2059 • Browser Requirements https://community.canvaslms.com/docs/DOC-1284 Some courses may only be offered in a distance education format. Please refer to the Admissions Representative or Academic Dean for course schedules. Attendance Requirements Online education affords students great flexibility in managing their time. However, academic success requires that students engage in learning activities regularly and participate in meaningful interactions with faculty and fellow students. Specific daily attendance is not required for online courses, as it would be on a campus. Students are required, however, to log into their class regularly and submit assignments in a timely manner, or they may risk being withdrawn for lack of attendance. Once a student has logged into his or her class and completed a learning activity or assignment, he or she is considered officially enrolled in the course and expected to complete the entire course. Failure to post attendance for two consecutive weeks may subject the student to immediate withdrawal. Coursework is assigned weekly. Students are expected to complete assignments according to the course outline. (Refer to the "Make -Up Work" policy for submitting missed coursework.) Students must show attendance within the first three days of the course, or they are subject to withdrawal from the course. Learning Activities Online students use the Canvas Learning Management System (LMS) to view video content, receive and submit project work and assignments, take assessments, quizzes and tests, communicate with instructors and classmates, and review course progress and grades. In keeping with the modality of online learning much of the content will be delivered either with e-books or digital content. Successful online learning requires the student to be an active participant in all learning activities. Learning activities will vary by course but may Include: • discussion thread posts • exams, quizzes and assessments • case studies • group interactive assignments • other graded assignments All learning activities associated with a course will be clearly outlined on the syllabus page within each Canvas course. Attendance is recorded when the student submits any learning activity. Students must contribute weekly to the discussion forums. Deadlines are established differently based upon the length of each term. Concorde offers online courses and programs in four - week and 10-week terms. Four -Week Terms Due dates are established according to the day of the week the term starts. Weekly modules always begin at 12:00 a.m, CST and end at 11:59 p.m. CST. Courses last for four weeks or 20 weekdays. This is divided into four modules within the online course. Each module is five class days in length and does not include weekends. Initial discussion board posts are always due on the third class day of the weekly module. Assignments, assessments and discussion board responses are due on the fifth or last class day of each weekly module. Ten -Week Terms Courses are 10 weeks in length, and the weekly module will always start on Monday (12:00 a.m. CST) to Sunday (11:59 p.m. CST). Initial discussion board posts are due not later than every Wednesday (11:59 p.m. CST), and assignments, assessments and discussion board responses are due by Sunday (11:59 p.m. CST). For each course, initial attendance is recorded when a student logs into his or Students who are considered officially enrolled in the course but do not fulfill her class and completes a learning activity. Students who only view the all of the coursework required will receive a grade based on the assignments syllabus but make no other substantive participation for the rest of the they have completed. course are not considered enrolled. Attendance in subsequent weeks is recorded by a student completing a learning activity. The act of logging in each week does not constitute attendance; the student must participate by 2020-2021 Garden Grove Catalog I Publication Date: November 30, 2020 1 Effective July 1, 2020 through June 30, 2021 W Faculty/Student Interaction & Academic Advising Faculty/student interaction is critical for student success in an online environment. Online methods of interaction include online lectures, email, document sharing, and threaded discussions. Faculty members review and respond to student requests within a 24-hour time period. Ground students who have opted to take some of their General Education courses online receive the same benefits as fully online students in regard to faculty interaction. However, student advising during midterms and finals will be the responsibility of the campus at which the student is enrolled. Student Services Students enrolled in online courses, whether they are fully online or ground students taking select General Education courses, will be given support and services. Ground students will be provided services directly through their home campus. Each campus has a designated "Online Champion" (OLC) who will be provided weekly reports for high -risk students and can provide basic troubleshooting within the Learning Management System (LMS). The OLC can also refer the student to the Director of Student Affairs located on campus. Fully online students will have student support access through the Dean of Online Operations. The Dean will provide support to students who may be high -risk, typically via telephone or email, and may also assist students by involving other campus associates. Learning Resources Concorde Career Colleges, Inc., subscribes to multiple databases from Gale Cengage Learning, which is available to all students through the Canvas Learning Management System (LMS). Included in these materials are over 20,000 titles with peer -reviewed full text articles exceeding 8,000 as well as ebooks, experiments, projects, and images. Many of the students' immediate research questions can be met by using these online reference sources. The user-friendly web interface has information from leading medical journals, encyclopedias, newspapers, newsletters, and pamphlets. Learning Outcomes Learning outcomes for online coursework are the same as on - ground coursework. Graduation Requirements Students taking online courses must meet the graduation requirements for their chosen program of study. Health Screens Students enrolling in programs where health screens are required will be provided with a list of required Immunizations. Students will be required to provide proof of immunization prior to beginning clinical rotations. Uniforms Students enrolling in programs where uniforms are required for clinical rotations are responsible for providing their own clothing in accordance with the established policies of the institution where they will be completing their clinicals. 2020-2021 Garden Grove Catalog I Publication Date: November 30, 2020 1 Effective July 1, 2020 through June 30, 2021 39 Academic Standards Attendance Policy General Regular and punctual attendance at all scheduled classes as well as clinical and externship classes is expected of all students. When a student enrolls, that student accepts the responsibility of attending all scheduled class hours. Attendance is recorded and becomes part of the student's permanent record with the school. Concorde recognizes that unforeseen situations do occur in students' lives, possibly resulting in a limited number of absences. Forth is reason, Concorde allows for two levels of attendance monitoring. Excessive time missed may cause a student to be placed on Attendance Warning or Attendance Probation or be withdrawn from the program. In all cases, a student will be withdrawn following 14 consecutive calendar days of nonattendance, excluding published holidays and unscheduled closures of the school, clinical site or externship site. Specific courses may have additional or more strict attendance requirements. In these situtations, the course specific requirements will be listed in each syllabus. Excessive Absences Excessive time absent will prevent student from achieving course and program outcomes. For the purposes of this policy, excessive absences are defined as: • Missing more than 20 percent of total scheduled time within a grading period for programs that include externship hours. • Missing more than 10 percent of total scheduled time within a grading period for programs that include clinical hours. A student will be placed on Attendance Warning at the end of the first grading period during which he or she has excessive absences. A student will remain on Attendance Warning until the end of the next grading period. At the end of the next grading period, a student who did not have excessive absences will return to good standing, r s: � , ,:. •., A student will be placed on Attendance Probation at the end of a grading period during which the student was on Attendance Warning and had excessive absences. A student will remain on Attendance Probation until the end of the following grading period. At the end of the next grading period, a student who did not have excessive absences will return to good standing. A student on Attendance Probation will be withdrawn immediately upon having excessive absences. Externship Courses For programs with a required externship component, the successful completion of 100 percent of course hours is required for graduation. Externship is scheduled in partnership with the externship site. Students must plan sufficiently in advance to attend every day of the scheduled externship. In the event a student will be absent from a site, the student must contact the site and the appropriate school official immediately upon becoming aware of the situation, Except in cases of documented emergency, notification of absence or tardiness must occur at least 60 minutes in advance of the scheduled start time. If the site supervisor or school official determines that a student is not reliable for any reason, including absences, the student may be removed from the site and may be withdrawn from the program Clinical Classes Clinical participation is vital to student success, and students are expected to be present, on time, and prepared for every scheduled clinical experience. If, for any reason, a student will be late or absent for a clinical shift, the student must notify the instructor or other designated Concorde individual immediately upon becoming aware of the situation. Except in the case of a documented emergency, failure to notify of an absence or tardiness at least 60 minutes before a scheduled start time or arriving more than 30 minutes late to a scheduled clinical shift may result in disciplinary actions up to and including withdrawal from the program. Some clinical. facilities may have additional or stricter attendance requirements for students. In this case, students are required to follow the attendance policy in place at the clinical facility. Students who have any absence or absences that result In not completing the required clinical hours, lab competencies, or required cases shall fail the course. Clinical make-up sessions may be provided; however, the program's ability to provide make-up hours is dependent upon scheduling and other factors that may prohibit the availability of clinical make-up hours. Online Courses and Programs Students taking online courses should refer to the Distance Education/Online section of the catalog for specific attendance requirements. Make -Up Work All graded work or performed competencies (letter grade or pass/fail) not completed by the due date, or missed due to absence, including being tardy or leaving early, will not be eligible for a grade. Students will receive a zero (0) for missed work or an "F" for missed competencies. Instructors may make case -by -case exceptions if a significant, documentable, and infrequent situation caused a student to miss a submission deadline. Instructors will ensure that all students receive equitable consideration when granting extensions. Marital, Parental and Military Leave Statuses Concorde Career Colleges, Inc., complies with all requirements outlined in 34 C.F.R. 106.40 (a) and (b) with regard to the marital or parental status of students. Any student is eligible for leave in the care of pregnancy, childbirth, false pregnancy, termination of pregnancy, and recovery therefrom for so long a period as deemed medically necessary by the student's physician. The student will be administratively withdrawn from the institution for this leave period. At the conclusion of the student's leave period, the student will 6e reinstated to the same academic and enrollment status that he or she held when the leave began. An academic skills assessment may be applicable upon return. Additionally, Concorde complies with all requirements outlined in 34 C.F.R.668.18 (a), (e), and (g). Students who have been deployed, or are 2020-2021 Garden Grove Catalog I Publication Date: November 30, 2020 1 Effective July 1, 2020 through June 30, 2021 e required to attend military training, will be administratively withdrawn from school forth!s leave period. The school will promptly readmit a service member into the same or similar program, under the same academic status and tuition at the time of withdrawal; Inaccordance with regulation, eligibility for this reinstatement Is valid for up to one year from return from military service. The cumulative length of absence and of all previous absences from the school for military service may not exceed five years. Only the time the student spends actually performing service is counted. An academic skills assessment may be applicable upon return. For further information on these statuses and how to apply, please contact a member of the Student Affairs department. For information on how these statuses impact your Financial Aid, please contact member of the Financial Aid department. Campus Safety Policy Concorde is committed to providing a safe and productive environment for all Concorde associates and students. To help prevent incidents of violence from occurring, Concorde has implemented this campus safety policy. Concorde expressly prohibits any acts or threats of violence by an associate, student, or former associate against any other associate or student in or about its facilities or clinical sites at any time. Concorde does not condone any acts or threats of violence against associates, students, clients, or visitors by an individual on the school's premises at any time or while such an individual Is engaged in business with or on behalf of Concorde, on or off the school's premises. In keeping with the spirit and intent of this policy and to ensure that the objectives in this regard are attained, Concorde is committed to the following policies: • Providing a safe and healthy work and educational environment. • Taking prompt remedial action up to and including immediate dismissal of any associate or student who engages in any threatening behavior or acts of violence or uses obscene, abusive, or threatening language or gestures. • Taking appropriate action when dealing with clients, former associates or students, or visitors to the school's facilities who engage in such behavior. Such action may include notifying the police or other law enforcement personnel and prosecuting violators of this policy. • Prohibiting associates, former associates, students, clients, and visitors from bringing unauthorized firearms or other weapons onto the school's premises. In furtherance of this policy, associates and students have a "duty to alert" their supervisors, the Campus President, or Human Resources of any suspicious activity, situations, or incidents that they observe or know of that involve other associates, students, former associates, clients, or visitors and that appear problematic. This would include threats or acts of violence, aggressive behavior, offensive acts, and threatening or offensive comments or remarks. Associate and student reports made pursuant to this policy are held in confidence to the extent possible. Concorde will not condone any form of retaliation against any associate or student for making a report in good faith under this policy. Student Code of Conduct Effective: 06/19/2020 Concorde believes strongly In promoting the development of personal, professional and social responsibility. Concorde also believes in a humanistic approach to discipline conducive to academic pursuits. However, Concorde recognizes that its responsibility for the protection of personal and institutional rights and property is a primary focus of the disciplinary process. Behavior that infringes upon rights, safety or privileges, or that impedes the educational process, is unacceptable and may lead to sanctions up to and including dismissal from the school. Courteous behavior and professional conduct, appropriate to a business environment, is to be displayed at all times. All students are expected to respect the rights of others and are held responsible for conforming to the laws of the federal, local, and State governments. Students are expected to conduct themselves in a manner consistent with the best interests of Concorde and of the student body. Concorde's administration reserves the right to develop any policy or take any action(s) deemed appropriate to maintain the safety and well-being of any or all students. Student conduct offenses may be related to persons, property, campus operations, and welfare, and the health or safety of students, faculty and staff. Concorde reserves the right to discipline and/or dismiss a student, visitor, or employee for any of the following reasons: possession of firearms on campus property; failure to maintain satisfactory academic progress (SAP); failure to pay college fees and/or tuition by applicable deadlines; disruptive behavior (continued willful noncompliance, willful and persistent profanity or vulgarity, open and/or persistent defiance of authority, and/or persistent disrespect of personnel or students). ; posing a danger to the health or welfare of students or other members of the campus community; theft, on or off campus; any form of assault; State and Federal drug law violations; electronic or social media violations; or failure to comply with the policies and procedures of Concorde. The list of examples is not intended to be all-inclusive, and Concorde reserves the right to act in the best interest of the students, faculty, and staff and may deem actions committed by a student to be a conduct violation, although the action does not appear on a list of examples. Violation of the conduct policy is grounds for suspension of privileges, up to and including dismissal from the Institution. The Campus President reserves the right to take any action(s) deemed appropriate to ensure the immediate safety and well-being of any or all students, faculty, and staff. Students are encouraged to share personal experiences while participating in classes at Concorde. However, students must be aware that should they disclose to any Concorde faculty members or staff information that may cause harm to themselves or others, faculty members and staff are required to report such information to the Academic Dean, Director of Student Affairs, or Campus President. Threats against individual(s)and/or Concorde should be immediately Every student is subject to federal and state law and respective county and reported to the Campus President or Human Resources at the Campus city ordinances. A student who is convicted of any criminal offense which Support Center. It is critical that any material relevant to the incident be interferes with the orderly operation of the school or which the maintained until Human Resources decides on the proper disposition, administration feels would endanger members of the Concorde community Confrontatlonal threats while on campus may be dealt with by the Campus shall be subject to disciplinary action. President and Human Resources. Actlons may include suspension (for gathering additional facts), written warning, or dismissal. 2020-2021 Garden Grove Catalog I Publication Date: November 30, 2020 1 Effective July 1, 2020 through June 30, 2021 41 Infringements of the Student Code of Conduct are handled by the Concorde Academic Dean, Director of Student Affairs, and Campus President. Students have the right to request further review in accordance with the school's "Student Complaint & Grievance Policy" as outlined in this catalog. Students who are dismissed for a conduct related violation are not eligible for readmission into any Concorde College/Institute campus. Student Code of Conduct Offenses Offenses Related to Persons An offense related to a person Is committed when a student: 1. Intentionally or knowingly and without authority or consent limits or restricts the freedom of a person to move about in a lawful manner. 2. Threatens (by any means), intimidates or uses physical or sexual force in a manner that endangers the health or safety of another person or which reasonably causes another person to be fearful of physical or emotional harm. 3. Intentionally harasses another person. Harassment includes, but is not limited to, impeding another persistently or wronging or bothering another persistently. 4. Engages in any activity related to other persons which is prohibited by law or court order. Offenses Related to Property An offense related to property is committed when a student: 1. Knowingly and without consent or authorization possesses, removes, uses misappropriates, or sells the property or services of another person or of Concorde. 2. Intentionally or negligently damages or destroys property owned or in the possession of another person or of Concorde. 3. Obtains the property of another person by misrepresentation or deceptive means. 4. Enters or uses the facilities or property of another person or Concorde without consent or authorization. 5. Commits a computer -related offense, including, but not limited to, use of a Concorde computer to access graphically prurient or sexually explicit images of persons and/or children. Offenses Related to the Operation of col �e An offense related to the operation of Concorde is committed when a student: 1. Engages in illegal, obscene or indecent conduct on Concorde property or at Concorde -sponsored events. 2. Forges, alters, possesses, duplicates, or uses documents, records, keys or identification without consent or the authorization of appropriate Concorde officials. 3. Fails withoutjust cause to comply with the lawful order of a Concorde official acting in the performance of his/her duties and authority. 4. Engages In solicitation in or on Concorde property or involving the use of campus property unless such solicitation is approved by appropriate Concorde officials. S. Operation of any audio orvideo recording device without prior approval. 6. Intentionally acts to impair, interfere with, or obstruct the orderly conduct, processes, and functions of Concorde. Offenses Related to Welfare, Health or Safety An offense related to welfare, health or safety is committed when a student: 1. Uses, possesses, or manufactures, without Concorde authorization, firearms, explosives, weapons, unregistered fireworks, illegal chemical or biological agents or other dangerous articles or substances inju rcus to persons or property. 2. Falsely reports a fire, activates emergency warning equipment, or communicates false information regarding the existence of explosives or hazardous materials on Concorde property. B. Abuses, removes, or damages fire and safety equipment or fa ils to vacate a building or facility when a fire alarm is activated. 4. Fails to leave a building, streets, walks, driveways or otherfacilities of Concorde when directed to do so by an official of the campus having just causeto so order. 5. Uses, possesses, distributes, sells, purchases or is under the influence of alcohol, narcotics, hallucinogens, dangerous drugs, or controlled substances. Non -Discrimination Policy Effective: 08/14/2020 Concorde is committed to maintaining a working and learning environment that is free from discrimination and harassment for all Concorde associates and students, including persons interested in applying to participate in a Concorde education program or activity as an employee or student. Accordingly, Concorde does not discriminate or harass, and will not tolerate any form of discrimination or harassment, on the basis of race, color, national origin, sex, including but not limited to sexual orientation and gender expression or identity, disability, or age in its education programs and activities. The following persons have been designated to handle inquiries regarding Concorde's Non -Discrimination Policy: Koula Foura M.Ed Student Affairs Director Lead Title IX Coordinator Lead ADA Coordinator Concorde Career Colleges 5800 Foxridge Drive, Suite 500 Mission, KS 66202 Office: 913.745.2219 Fax: 913.831.6556 Email TITLEIX@concorde.edu 2020-2021 Garden Grove Catalog I Publication Date: November 30, 2020 1 Effective July 1, 2020 through June 30, 2021 42 For additional information regarding Concorde's policy against sex discrimination or harassment and grievance procedures to address allegations of sex discrimination or harassment, please see the Title IX policy. Sexual Harassment Effective: 08/14/2020 Sexual harassment includes conduct on the basis of sex that satisfies one or more of the following: (1) an employee conditioning the provision of an aid, service or benefit of Concorde on an individual's participation in unwelcome sexual conduct; (2) unwelcome conduct determined by a reasonable person to be so severe, pervasive and objectively offensive that it effectively denies a person equal access to Concorde's education program or activity; and/or (3) Sexual Assault, Dating Violence, Domestic Violence, or Stalking as defined herein. Dating Violence. Violence committed by a person who is or has been in a social relationship of a romantic or intimate nature with the survivor/victim based on the reporting party s statements, with consideration given to the length of the relationship, type of the relationship, and the frequency of interaction between persons in the relationship. Dating Violence includes but is not limited to sexual or physical abuse or threat of such abuse but does not include acts covered as Domestic Violence (defined below). Domestic Violence. A felony or misdemeanor crime of violence committed by a: (1) current or former spouse or intimate partner of the victim; (2) person with whom the victim shares a child in common; (3) person who is cohabitating with, or has cohabitated with, the victim as a spouse or intimate partner; (4) person similarly situated to a spouse of the victim under the domestic or family violence laws of the jurisdiction in which the crime of violence occurred; or (5) any other person against an adult or youth victim who is protected from that person's acts under the domestic or family violence laws of the jurisdiction in which the crime of violence occurred. Sexual Assault. An offense that meets the definition of rape, fondling, incest, or statutory rape as used in the FBI's Uniform Crime Reporting program. • Stalking. Engaging in a course of conduct directed at a specific person that would cause a reasonable person to fear for the person's safety or the safety of others or suffer substantial emotional distress. Racial, Religious, or National Origin Harassment Racial, religious, or national origin harassment deserves special mention as well and is expressly prohibited by this policy. Racial, religious, or national origin harassment includes any verbal, written, or physical act in which race, religion, or national origin is used or Implied in a manner that would make a reasonable student or associate uncomfortable in the work and learning environment. Examples of racial, religious, or national origin harassment include jokes that Include reference to race, religion or national origin, the display or use of objects or pictures that adversely reflect on a person's race, religion, or national origin, or useof language that is offensive due to a person's race, religion, or national origin. How to Report Instances of Discrimination or Harassment Concorde cannot resolve matters that are not brought to its attention. Any associate or student, regardless of position or program, who has a complaint of or who witnesses discrimination or harassment at work or school by anyone, including supervisors, managers, associates, nonassociates or students, has a responsibility to immediately bring the matter to Concorde's attention. To bring instances of discrimination or harassment to Concorde's attention, an associate or student must immediately complain to either of the following individuals who are responsible for enforcing this policy: the Campus President or Human Resources, Concorde Career Colleges, Inc. Complaints of sexual misconduct or harassment should be reported to the Campus President and/or campus Title IX Coordinator. Concorde's Commitment to No Discrimination or Harassment Policy If a student feels that Concorde has not met its obligations under the policy, he or she should contact Human Resources at Concorde Career Colleges, Inc. Sex Discrimination and Harassment Prohibition —Title IX Policy Effective: 08/14/2020 Concorde does not discriminate on the basis of sex in the education programs and activities it operates, including but not limited to admissions, recruiting, financial aid, academic programs, student services, counseling and guidance, discipline, class assignments, grading, recreation, extracu rricular activities and employment. Concorde is committed to offering an education and working environment that is free from discrimination and harassment on the basis of sex, sexual orientation, gender identity, and gender expression ("Sex Discrimination"), and free from Sexual Violence (including sexual assault) and Relationship Violence (including domestic violence, dating violence and stalking). Such discrimination is inconsistent with Concorde's values and is prohibited by law, including by Title IX to the Education Amendments of 1972 ("Title IX"). Thus, Concorde prohibits Sex Discrimination, Sexual Violence and Relationship Violence (together, the "Prohibited Conduct"), as set forth herein, and is committed to taking action, to the extent possible (i) to stop behavior that violates this policy; (ii) to take remedial action to overcome the effects of Prohibited Conduct and ensure equal access to its educational programs and activities; (iii) to prevent the recurrence of Prohibited Conduct; and (Iv) to prevent and respond to retaliation against anyone who, in good faith, reports or is involved in the investigation into or resolution of allegations of Prohibited Conduct. In so doing, the College will administer prompt, fair and impartial investigations and disciplinary proceedings to respond to reports of Prohibited Conduct via its Title IX Grievance Procedures located within this policy and provide equal and timely access to information that will be used in any informal and formal proceedings and meetings related to said reports, and offer and Implement interim measures to protect and support those directly involved and affected by the alleged behavior. In implementing this policy, Concorde acknowledges that every victim or survivor of Prohibited Conduct has the right to be taken seriously and every respondent to allegations of Prohibited Conduct has the right to know that guilt is not presumed. The prevention and elimination of sexual harassment is of special concern to Concorde. Sexual harassment includes conduct on the basis of sex that satisfies one or more of the following: (1) an employee conditioning the provision of an aid, service or benefit of Concorde on an individual's 2020-2021 Garden Grove Catalog I Publication Date: November 30, 2020 1 Effective July 1, 2020 through June 30, 2021 43 participation in unwelcome sexual conduct; (2) unwelcome conduct determined by a reasonable person to be so severe, pervasive and objectively offensive that it effectively denies a person equal access to Concorde's education program or activity; and/or (3) Sexual Assault, Dating Violence, Domestic Violence, or Stalking as defined herein. • Dating Violence. Violence committed by a person who is or has been in a social relationship of a romantic or intimate nature with the survivor/victim based on the reporting party s statements, with consideration given to the length of the relationship, type of the relationship, and the frequency of interaction between persons in the relationship. Dating Violence includes but is not limited to sexual or physical abuse or threat of such abuse but does not include acts covered as Domestic Violence (defined below). • Domestic Violence. A felony or misdemeanor crime of violence committed by a: (1) current or former spouse or intimate partner of the victim; (2) person with whom the victim shares a child in common; (3) person who Is cohabitating with, or has cohabitated with, the victim as a spouse or intimate partner; (4) person similarly situated to a spouse of the victim under the domestic or family violence laws of the jurisdiction in which the crime of violence occurred; or (5) any other person against an adult or youth victim who is protected from that person's acts under the domestic or family violence laws of the jurisdiction in which the crime of violence occurred. • Sexual Assault. An offense that meets the definition of rape, fondling, incest, or statutory rape as used in the FBI's Uniform Crime Reporting program. • Stalking. Engaging in a course of conduct directed at a specific person that would cause a reasonable person to fear for the person's safety or the safety of others or suffer substantial emotional distress. Concorde regards all such conduct and retaliation for the reporting of such conduct as creating a hostile and offensive work and learning environment in violation of this policy. The following person has been designated to handle inquiries regarding Concorde's Title IX Policy: Koula Foura, M.Ed Student Affairs Director Lead Title IX Coordinator Lead ADA Coordinator Concorde Career Colleges 5800 Foxridge Drive, Suite 500 Mission, KS 66202 Office: 913.745.2219 Fax: 913.831.6556 Email: TITLEIX(aconcordesdu A person may also file a complaint with the Department of Education's Office for Civil Rights regarding an alleged violation of Title IX by visiting www2.ed.gov/about/offices/list/ocr/complaintintro.html or calling 1-800- 421-3481. Employees may also file a charge with the Equal Employment Opportunity Commission regarding an alleged violation of Title VII by calling 1-800-669-4000 or visiting https://www.eeoc.gov/emplovees/howtofile.cfm. Sex Discrimination and Harassment Prohibition Procedures —Title IX Procedures, Including Grievance Procedures Effective: 08/14/2020 I. Introduction A. Purpose; The purpose of these procedures Is to implement Concorde's Sex Discrimination and Harassment Prohibition —Title IX Policy. Capitalized terms shall have the meaning ascribed to them in the Definitions Section set forth below. B. Jurisdiction: These procedures apply to Prohibited Conduct as defined by Concorde's Sex Discrimination and Harassment Prohibition —Title IX Policy 04-018 where Concorde has Actual Knowledge of such conduct occurring either on or off campus property where one of the following conditions is met: 1. The conduct occurred in connection with an officially recognized education program or activity; 2. The conduct occurred at a location or event or under circumstances over which Concorde exercised substantial control over both the Respondent and the context in which the conduct occurred; or 3. The conduct occurred on property owned or controlled by a student organization that is officially recognized by Concorde. C. Scope: These procedures apply to Prohibited Conduct between the following parties located in the United States at the time of the incident: 1. Student Complainant and student Respondent; 2. Student Complainant and employee Respondent; 3. Student Complainant and third -party Respondent; 4. Employee Complainant and student Respondent; 5. Employee Complainant and employee Respondent; 6. Employee Complainant and third -party Respondent; 7. Third party Complainant and student Respondent; and 8. Third party Complainant and employee Respondent. D. Administration: Concorde's Lead Title IX Coordinator(s) shall be responsible for implementing these procedures consistent with applicable Concorde policy and relevant local, state and federal laws, and ensuring that all those involved in (1) the receipt of reports of Prohibited Conduct, (2) the referral or provision of services related to Prohibited Conduct, or (3) Concorde's investigation and conduct of Grievance Procedures for reports of Prohibited Conduct receive required training. Reporting Prohibited Conduct: Anyone (student, employee, or third -party) may make a report of Prohibited Conduct, whether the Prohibited Conduct was directed at such person or not and may do so at any time. Concorde encourages everyone to report actual or suspected violations of Concorde's Sex Disci imination and Harassment Prohibition —Title IX Policy as soon as practicable to aid in Concorde's response to such conduct. A. Methods of Reporting: In order to ensure a prompt response, including the provision of Supportive Measures, the College requires anyone reporting Prohibited Conduct to do so by contacting the College's "Officials With Authority" immediately. The Officials W nth authority will report the incident to the Lead Title IX Coordinator through one of the following methods but preferably through emailing the TITLEIX(vlconcorde edu inbox immediately. If there is an emergency on campus, contact the authorities, call one of the designated employees on the Red Alert list and email the 2020-2021 Garden Grove Catalog I Publication Date: November 30, 2020 1 Effective July 1, 2020 through June 30, 2021 RedAlertCdconcorde.edu with a summary of events in addition to emailing the TitlelXC@concorde.edu inbox, B. The following person has been designated to handle inquiries regarding Concorde's Title IX Policy at any time to include non -business hours via direct mail, email or phone: Koula Foum, M.Ed Student Affairs Director Lead Title IX Coordinator Lead ADA Coordinator Concorde Career Colleges 5800 Foxridge Drive, Suite 500 Mission, KS 66202 Office: 913.745.2219 Fax: 913.831.6556 Email: TITLEIX@concorde.edu C. An anonymous report may be filed with Lighthouse, a third -party service, by calling, emailing or filing an online report as provided below. a. 1-855-400-6004 b, reports@lighthouse-sewices.com C. Website: www,lighthouse-services.com/concorcle D. Initial Response to Report: Following receipt of a report of potential Prohibited Conduct, the Lead Title IX Coordinator shall: 1. Acknowledge receipt of the report to the reporter if possible (i.e., if not anonymous); 2. Document the acknowledgement of report by using "title IX Complaint" Activity code 3. Any subsequent conversations should be documented using the "Title IX Correspondence" activity code with a general summary of conversation, not to include specifics. 4. Promptly contact the Complainant to: L Discuss availability of supportive measures (which must be made available with or without filing a Formal Complaint); ii. Explain the process for filing a Formal Complaint; and iii. Discuss the Complainant's wishes regarding how Concorde should respond to the allegations; iv. Discuss options for notifying law enforcement including the right to decline to notify law enforcement and the right to be assisted in making a report to law enforcement if he/she chooses; V. Provide written information about the importance of seeking medical treatment and preserving evidence as soon as practicable after an incident; vi. Provide Information on availability and contact information for resources (both on and off campus) available to an alleged victim of Prohibited Conduct; and vii. Explain how Concorde will protect the privacy and confidentiality of the alleged Complainant, Respondent and witnesses to the extent practicable pursuant to Concorde's Privacy Policy outlined in section I.K. below. S. Con side the facts reported and, assumingtheir truth for purposes of determining whether interim measures are appropriate, consider whether: L an emergency removal of a student, employee or visitor from campus is appropriate; ii. an administrative leave of an employee is appropriate; and It. whether other interim measures may be appropriate, including but not limited to the adjustment of class schedules. iv. To conduct further inquiry to discover additional facts including: a. Identifying and interviewing witnesses; b. Contacting and interviewing the Respondent; and C. Contacting and cooperating with law enforcement. E. Supportive Measures: Supportive Measures may be requested by any party (Complainant(s) or Respondent(s)), whether or not a Formal Complaint is filed; a report is filed with law enforcement; or the Complainant decides to pursue any other process offered by the College. Requests for Supportive Measures should be submitted to the Lead Title IX Coordinator. Concorde shall offer Supportive Measures on an equitable basis to Complainant(s) and Respondent(s) alike. F. Identifying and Locating Witnesses: it is Concorde's responsibility to identify and locate witnesses to an alleged incident of Prohibited Conduct, The Complainant is encouraged to identify any known witnesses at the time they report Prohibited Conduct, including but not limited to when filing a Formal Complaint. G. Contacting and Interviewing Respondent: Concorde will make every effort not to contact the Respondent until such time as a Formal Complaint is filed. The Complainant will be notified of the College's intent to contact and interview the Respondent prior to said contact, H. Contacting and Cooperating with Law Enforcement: A Complainant has the right to notify law enforcement or to decline to notify law enforcement. 1. Importance of Preserving Evidence: Survivors/Victims of sexual violence should take steps to preserve all physical evidence to assist in proving that a crime occurred or in obtaining an order of protection, restraining order or others uch court order, J. Privacy: The College will protect the identity of parties and witnesses involved in the resolution of a report of Prohibited Conduct to the extent doing so does not unreasonably interfere with legally protected rights of others, the investigation into and resolution of the reported conduct, or the implementation of Supportive Measures, sanctions or remedies. II. Formal Complaint Process A. General: The filing of a Formal Complaint will trigger the formal investigation and hearing procedures (collectively referred to as "Grievance Procedures") set forth herein. Even in the absence of a Formal Complaint, a Respondent may be subject to discipline through other applicable College procedures and the College may still take other remedial action to address the alleged conduct if said conduct does not rise to the level of a Title IX violation or Prohibited Conduct. There is no deadline for the filing of a Formal Complaint, although Concorde encourages individuals to do so as early as possible following an incident. 8. Filing a Formal Complaint: A Formal Complaint may not be anonymous. It must be submitted in writing and signed by either: 1. The Complainant; or 2. The Lead Title IX Coordinator. C. Notice of Formal Complaint: Within five (5) business days following the filing of a Formal Complaint, the Lead Title IX Coordinator shall send written notice simultaneously to all parties identified in the Formal Complaint containing the following information: 1. A copy of these Procedures; 2. Notice of the allegations and the type(s) of Prohibited Conduct implicated, including a reference to the Section of the Concorde policy such alleged conduct, if proven, would violate; 2020-2021 Garden Grove Catalog I Publication Date: November 30, 2C20 I Effective July 1, 2020 through June 30, 2021 45 3. The identity of the parties involved in the alleged incident, includingthe Complainant and witnesses, if any are known; 4. The date, time and location ofthe alleged incident (if known); 5. The parties' right to an advisor of their choice, who may, but need not, be an attorney; 6. A statement that the Respondent is presumed "not responsible" for the alleged conduct and that a determination will be made only at the conclusion of the Grievance Procedures; 7. A statement regarding the parties' rightto inspect and review evidence; g. The provision of any College policy that prohibits knowingly making false statements or knowingly submitting false Information to a College official during these or other College proceedings. 9. A statement prohibiting retaliation; 10. A statement regarding the availability of resources and Supportive Measures forthe parties; and 11. A statement regarding Concorde's dutyto update the Notice If there are any substantive changes to the information contained in the original Notice (e.g., the inclusion of additional allegations in the investigation or receipt of new evidence, Including but not limited to the identity of additional witnesses). D. Consolidation of Formal Complaints: Concorde may consolidate Formal Complaints containing allegations of Prohibited Conduct against more than one Respondent, or by more than one Complainant against one or more Respondents, or by one party against the other party, where the allegations arise out of the same facts or circumstances. E. Informal Resolution: At any time following the filing of a Formal Complaint, Concorde may consider whether or not Informal Resolution, as described In Section Vlll of these Procedures, may be appropriate. Ill. Grievance Procedures —General A. Timeframes and Extensions: The parties have the right to expect that the Grievance Procedures set forth herein will begin promptly following the filing of a Formal Complaint and proceed in a timely manner. Concorde shall consider requests for extensions or delays, only for good cause. If the process is delayed or a deadline is extended, the College will so notify the parties, in writing, The College will make a good faith effort to complete the grievance process within 60-90 days, though extensions may be allowed for good cause. B. Fair and Equitable Treatment of all Parties: The College will provide fair and equitable treatment to all parties involved in the Grievance Process, including the following: 1. Every Complainant has the right to be taken seriously and every Respondent has the right to know that guilt is not presumed. 2. All parties will have an equal opportunity to inspect and review evidence, both inculpatory and exculpatory, obtained as part of investigation that is directly related to allegations raised in a Formal Complaint; 3. All parties will have an equal opportunity to presentfact and expert witnesses, and other inculpatory or exculpatory evidence; 4. Concorde will conduct an objective evaluation of all relevant evidence; 5. All parties may be accompanied by an advisor oftheir choice during any aspect of the Grievance Process where the party's presence has been requested; 6. Concorde will not place a limit on the choice of advisor for either party, though said advisor will be expected to abide by any applicable rules of decorum established by Concorde; Any written notice to a party whose participation is invited or expected will contain the date, time, location, identity of participants and purpose of the meeting/hearing and will be sent with sufficient time to a Ilow the parties to prepare to participate; The parties will not be restricted from discussing the allegations under investigation, or from gathering evidence or witnesses bearing in mind that conduct constituting Retaliation or witness tampering or intimidation is a violation of Concorde's retaliation statement within the college catalog. Any written notice, report or determination made In accordance with the Grievance Process shall be sent simultaneously to all parties involved. C. Prohibited Evidence: The following evidence will not be sought, relied upon or otherwise used in the investigation of a Formal Complaint or in making a determination about responsibility: 1. Information protected by a legally recognized privilege, UNLESS the person holding the privilege has provided Concorde with voluntary written consent to use such information or has otherwise waived the privilege; 2. Information about the Complainant's past sexual behavior or predisposition EXCEPT in compliance with federal rape shield and other statutory protections. D. Sanctions & Remedies: A final determination of responsibility for Prohibited Conduct against a Respondent may result in the sanctions up to and including termination of enrollment in and/or employment with Concorde. E. Qualifications of Investigators, Decision -Makers and Facilitators: All those involved in the investigation or resolution of allegations of Prohibited Conduct shall: Serve impartially and be free from actual or reasonably perceived conflicts of interest or bias; and Be trained, as required by law, to include: definitions of and issues related to Prohibited Conduct; how to conduct an investigation and hearing; how to serve impartially and avoid prejudgment; how to make determinations on relevancy of evidence; how to create an investigative report; how to evaluate credibility; how to synthesize evidence; and how to avoid sex stereotypes or generalizations based on sex. IV. Grievance Procedures —Investigation A. Assignment of Investigator: Within three (3) business days of the receipt of a Formal Complaint, the Lead Title IX Coordinator shall appoint an investigator. The identity of and contact information for the assigned investigator shall either be included in the Notice of Formal Complaint described in Section II. A. above or the Lead Title IX Coordinator shall send written notice to all parties containing that information along with an explanation of the process for challenging the assignment based on conflict of interest or bias. Any challenge must be resolved before the investigation process may begin. B. Evidence Gathering: The investigator shall be responsible for gathering evidence, both inculpatory and exculpatory, relevant to the allegations contained in the Formal Complaint. At minimum, the investigator shall take reasonable steps to interview all parties. After available evidence has been gathered, the investigator will send the parties and their advisors (if any) the evidence directly related to the allegations raised in the Formal Complaint in either electronic or hard copy format (at the discretion of the investigator). The parties shall have 10 days to submit a written response to the investigator, which response will be considered in completing the investigative report. All 2020-2021 Garden Grove Catalog I Publication Date: November 30, 2020 1 Effective July 1,2020 through June 30, 2021 said evidence shall be available to the parties for inspection and review at any hearing. C. Investigative Report: Within ten (10) business days of receiving the parties' responses to the evidence and/or expiration of the deadline for submission of the responses, the investigator shall send to the parties, a written investigative report that summarizes relevant evidence. The parties shall have 10 business days to submit to the investigator a written response. Consolidated Complaints: Where a decision has been made to consolidate complaints, the investigator may create a single investigative report for all said complaints. Parties' Response: In the written response, parties may propose corrections, provide appropriate context, raise defenses, identify missing relevant evidence or raise any other issues in relation to the evidence they feel it is important for the Grievance Officer to consider. Failure to submit a response will NOT preclude the parties from raising those issues later in the Grievance Process, such as during any future hearing. V. Grievance Procedures--Pre-Hearing A. Submission of Investigative Report & Response(s): Within one (1) business day of receiving the parties' responses or expiration of the deadline to submit said responses, the investigator shall send a copy of the investigative report and the parties' responses, if any, to the Lead Title IX Coordinator. B. Title IX Determination: The Lead Title IX Coordinator shall review the investigative report and responses thereto and decide whether or not the alleged conduct, if proven, would constitute Sex Discrimination or Sexual Harassment as defined by Title IX of the Education Amendments of 1972 (20 U.S.C. 1681, et. seq.) and its implementing regulations (34 CFR §106 et. sec.). A written decision and reasons therefore shall be sent to the parties within ten (10) business days of the Lead Title IX Coordinator's receipt of the investigative report and responses: 1. Title IX Compliant Hearing Referral: If the Lead Title lX Coordinator determines that the alleged conduct, if proven, does constitute Sex Discrimination or Sexual Harassment as defined by Title IX, the Lead Title IX Coordinator shall appoint a Grievance Officer to conduct a hearing in accordance with Section VII below. 2. Dismissal of Formal Complaint: If the Lead Title IX Coordinator determines that the alleged conduct, if proven, does not constitute Sex Discrimination or Sexual Harassment as defined by Title IX, the Formal Complaint shall be dismissed. The Lead Title IX Coordinator also has discretion to dismiss the Formal Complaint or any allegations therein if: I. The Complainant notifies the Lead Title IX Coordinator in writing that the Complainant would like to withdraw the Formal Complaint or allegations therein; ii. The Respondent is no longer enrolled or employed by the College; or Ill. Specific circumstances prevent the College from gathering evidence sufficient to reach a determination as to the Formal Complaint. Referral to Other College Processes: If, in the course of investigating the Formal Complaint, conduct is alleged or discovered that may violate any other College Policy (e.g., the Code of Student Conduct), the Lead Title IX Coordinator may refer the matter for consideration through any other applicable College process. C. Appeal of Title IX Determination: To the extent the Lead Title IX Coordinator determines that the alleged conduct does not constitute Sex Discrimination or Sexual Harassment as defined by Title IX, that decision may be appealed by any party, utilizing the process set forth in Section E below. Any other applicable process should not proceed until the appeal has been decided or the deadline for filing an appeal has expired. VI. Grievance Procedures —Hearing & Appeal A. Assignment of the Grievance Officer: Within three(3) business days of the Title IX Determination set forth in Section VI. C above (which deadline may be extended if an appeal of the determination has been filed), the Lead Title IX Coordinator will appoint a G rievance Officer to conduct a hearing to determine responsibility. A copy of the investigative report and party response(s), if any, shall be provided to the Grievance Officer. Within three (3) business days of the assignment, written notice of the identity of and contact information for the Grievance Officer and an explanation of the process for challenging the assignment based on conflict of interest or bias shall be sent to all parties. Any challenge must be resolved before the hearing process may begin. B. Notice of Hearing: Within three(3) business days following assignment of the Grievance Officer or any decision regarding a challenge to that assignment, the Grievance Officer shall notify the parties, in writing, of the date, time, and location of the hearing along with their Notice of Hearing Rights & Responsibilities. The Notice of Hearing must be sent at least ten (10) business days prior to the assigned hearing date. Consolidated Complaints: In situations where complaints have been consolidated as described herein, the Grievance Officer may choose to conduct a single hearing, or divide the hearings, as appropriate. Parties have the right to object to consolidation if they believe such consolidation would prejudice their rights. Any objection shall be heard by the Grievance Officer before the start of the hearing. Consolidated Hearings: In situations that involve Prohibited Conduct and conduct that may violate other College Policies or standards of conduct, the College reserves the right to consolidate the hearings on all conduct violations utilizing these procedures. The Notice of Hearing will include any decision to consolidate hearings. C. Advisor identification: Within ten (10) business days prior to the assigned hearing date, the parties must notify the Grievance Officer, in writing, of the name and contact information of the advisor they have chosen to attend the hearing and conduct questioning on their behalf. The Grievance Officer will assign an advisor to attend the hearing for any party who fails to provide this notification. The College will ensure that any assigned advisor understands the purpose and scope of her/his role, including how to conduct questioning. D. Hearing Live Hearing: A live hearing will be conducted with all parties physically present in the same geographic location, or "virtually' present through the use of technology enabling the participants to simultaneously bar and see one another. An audio or audiovisual recording, or transcript of the hearing will be created and available forinspection and review by any party. Closed Hearing: The hearing shall be closed, meaning that only the parties and decision-maker(s) shall be present for the entirety of the hearing. Witnesses will be present (virtually or in person) only while providing their testimony. Opening Remarks: The Grievance Officer will open the hearing by summarizing the following: I. The allegations contained in the Formal Complaint; U. The sections of the applicable Policy implicated by the allegations; and iii. The guidelines and rules governing the hearing. 2020-2021 Garden Grove Catalog I Publication Date: November 30, 2020 1 Effective July 1, 2020 through June 30, 2021 47 4. Presentation of Evidence: All parties will have an equal opportunity to make statements and present relevant evidence of any sort (e.g., documents, recordings, witness testimony, etc.) regardless of whether or not that evidence was provided or considered in the investigation process. I. Questioning: The Grievance Officer and the parties shall have an opportunity to pose relevant questions and follow-up questions of the parties and witnesses. All said questioning must be conducted directly, orally, and in real time. Only a party's advisor, NOT the party her/himself, may conduct said questioning on behalf of the party. The Grievance Officer may ask questions at any time. The Grievance Officer does not have authority to compel the testimony of any person (party or witness). If a party or witness fails to submit to questioning at the hearing, the Grievance Officer may not rely on any statement of that party or witness in reaching a determination regarding responsibility. R. Relevancy Determinations: Before a party or witness answers a question from another party, the Grievance Officer must determine if the question is relevant and explain any decision to exclude the question as not relevant. Achallenge to that determination can be made at the hearing. Prohibited Evidence as described herein Is considered to be, per se NOT relevant. 5. Closing Remarks: After all parties have finished their presentation of evidence, they will each be given an opportunity to give brief closing remarks, summarizing their position, including any request for action to be taken. The hearing will then be closed, and no further statement or evidence will be accepted or considered by the Grievance Officer prior to making a determination regarding responsibility. 6. Determination Regarding Responsibility: The Grievance Officer will make a determination regarding responsibility within ten (10) business days following the close of the hearing and provide written notice of that determination to the parties and Lead Title IX Coordinator. In making that determination, the Grievance officer will objectively evaluate the investigative report and all relevant evidence (both inculpatory and exculpatory), weigh the credibility of the evidence and testimony, and apply the requisite standard of proof. I. Standard of Proof: The standard of proof that will be utilized by the Grievance Officer in making a determination regarding responsibility will be preponderance of the evidence. This means that the Grievance Officer will determine if it is more likely than not that the Respondent is responsible for the alleged Prohibited Conduct, H. Determinations Regarding Affirmative Consent: It shall not be a valid excuse to alleged lack of consent that the Respondent believed there was valid consent due to the following circumstances: a. Intoxication or recklessness of the Respondent; b. failure of Respondent to take reasonable steps to ascertain whether or not there was affirmative consent, H. Consideration of Results of Other Investigations or Processes: The results of other investigations or procedures (e.g., criminal or administrative) may be considered but will not be deferred to or relied upon in making a determination regarding responsibility. iv. Consideration of Prior Findings of Prohibited Conduct: The Grievance Officer may only consider a Respondent's prior findings of responsibility for Prohibited Conduct or other relevant misconduct in determining appropriate sanctions and not in any finding of responsibility for the current matter. Determination Notice: The notice of the determination regarding responsibility shall include, at minimum, the following: a. Identification of the allegations constituting Prohibited Conduct; b. A description ofthe procedural steps taken from receipt of the Formal Complaint through determination; C. Findings of fact supporting the determination; d. Conclusions regarding the application of the College's policies and procedures to the facts; e. A statement of and rationale for the result as to each allegation including a determination regarding responsibility, any sanction that will be imposed on Respondent, and whether any remedies provided to Complainant were designed to restore or preserve equal access to the College's program or activity; f. The process and basesto appealthe determination; and g. A statement that the results will become final either on the date the College provides the parties with the written determination of the result of the appeal (if an appeal is filed), or the date on which the appeal would no longer be considered timely (the appeal deadline). E. Appeal 1. Eligibility: Any party is eligible to appeal a determination regarding responsibility or Title IX determination per section D above. 2. Bases for Appeal: The following are the only bases upon which an appeal will be considered: I. Procedural irregularity: there was an irregularity in the processing of the Formal Complaint (e.g., investigation or hearing)that affected the outcome of the matter; II. New Evidence: there is evidence that was not reasonably available before or at the time the determination regarding responsibility was made that could reasonably affect the outcome of the matter; or iii. Conflict of Interest: The Lead Title IX Coordinator, investigator and/or grievance officer had a conflict of interest or bias for or against survivors/victims or Respondents generally or the individual Complainant or Respondent that affected the outcome of the matter 3. Written Appeal: In order to initiate the appeal process, a party must submitthe appeal, in writing, Lathe Lead Title IX Coordinator no later than fifteen (15) business days following receipt of the Determination Notice. The appeal must be based upon at least one of the allowable bases for appeal. Upon receipt ofthe Appeal the Lead Title IX Coordinator will send a Notice of Appeal to all parties providing them with the copy of the written appeal and a (lowing for both parties to submit to the Lead Title IX Coordinator a written statement in support of or challenging the relevant determination and any statements contained in the Appeal. 4. Assignment of Appellate Officer: Within three (3) business days following receipt of the parties' statements or expiration of the deadline to submit statements, the Lead Title IX Coordinator will assign an Appellate Officerto consider the appeal and will provide written notice to the parties of the identity of and contact information for the Appellate Officer along with an explanation of the process for challenging the assignment based on conflict of interest or bias. Any challenge must be resolved before the Appeal review process may begin. 2020-2021 Garden Grove Catalog l Publication Date: November 30, 2020 1 Effective July 1, 2020 through June 30, 2021 m 5. Review Process: For purposes of considering and coming to a conclusion about the appeal, the Lead Title IX Coordinator will provide the Appellate Officer with access to the Appeal, written responses thereto, written determination subject to appeal, Hearing record (if applicable), Investigative Report and any other relevant records received, created or maintained as part of these procedures. The Appellate Officer has authority to conduct additional interviews or inquiries only as maybe necessary to seek clarification on issues specifically raised in the Appeal. 6. Appeal Decision: Within ten (10) business days following receipt of the Appeal and relevant materials, the Appellate Officer will make a determination and provide written notice to all parties, with a copy to the Lead Title IX Coordinator, of the result of the appeal and the rationale for that result. VII. Informal Resolution: A. Applicable Process: To the extent the College offers an informal resolution process through other policies or procedures applicable to the parties, the parties may request that the Lead Title IX Coordinator refer the matter to the Informal Resolution process. This may be done at any time prior to a determination of responsibility set forth above. B. Conditions: The following conditions must be met for the Lead Title IX Coordinator to refer the matter for informal resolution: 1. The Lead Title IX Coordinator determines that the matter is appropriate for informal resolution; 2. The matter does not involve allegations that an employee sexually harassed a student; 3. The Lead Title IX Coordinator provides written notice to the parties of I. The allegations; ii. The requirements of the informal resolution process, including any circumstances that might preclude the parties from resuming the process described herein; iii. The process to challenge the appointment of an informal resolution facilitator due to a conflict of interest or bias; ii the consequences of participation in informal resolution, including any records that could be created, maintained or shared; V. the right to withdraw from the informal resolution process at any time prior to reaching agreement. 4. The Lead Title IX Coordinator has obtained voluntary written consent to informal resolution from all parties. C. Effect: If the conditions have been met and the parties' consent to participation in the informal resolution process, any proceedings initiated herein shall be suspended unless the Lead Title IX Coordinator determines that doing so would put others at risk. These Grievance Procedures may be resumed at the request of either party at anytime during the informal process. Vlll. Emergency Removal: Anytime after the receipt of a report of Prohibited Conduct, the College may consider an emergency removal of Respondent from Campus, some part of Campus or from and the College's education programs or activities so long as the following conditions are met. A. Required Assessment: The College performs an individualized safety and risk assessment that determines whether or not there Is an immediate threat to the physical health or safety of any individual (student, employee or third party) arising from the allegations that justifies removal. B. Notice: If the College decides to Implement an emergency removal, it will provide written notice to the Respondent of that decision explaining the implications of that removal, the length of time the removal will remain in effect, and the Respondent's right to challenge the decision. Effect of Removal: Any investigation into or determination of responsibility regarding allegations of Prohibited Conduct will follow the procedures contained herein, regardless of the Respondent's removal, though additional precautions may be necessary to address any ongoing threat. IX. Recordlceeping: The Lead Title IX Coordinator shall keep for a period of 7 years from the date they were created, records of each investigation, determination regarding responsibility, hearing transcript or recording, sanctions imposed on a Respondent, remedies provided to a Complainant, appeal and result therefrom, informal resolution, training materials described herein, actions and supportive/protective measure taken or refused in response to reports of Prohibited Conduct. Definitions. For purposes of this policy and these procedures, the following terms shall have the meanings set forth below: 1. Actual Knowledge: Notice of Prohibited Conduct or allegations of Prohibited Conduct made to the Lead Title IX Coordinator or Officials With Authority. L Officials With Authority: The following campus leaders are considered "Officials With Authority" who are deemed to have Notice of Prohibited Conduct or allegations of Prohibited Conduct —Campus President, Academic Dean and Director of Student Affairs/Title IX Coordinator. Any other campus employee is not an Official With Authority and should direct any Complainant to an Official With Authority or take the Complainant's statement and bring it to an Official With Authority. 2. Affirmative Consent: Affirmative, conscious, and voluntary agreement to engage in sexual activity. It is the responsibility of each person involved in sexual activity to ensure that the others) involved affirmatively consent(s) to engage in sexual activity. Lack of protest or resistance does not mean consent, nor does silence mean consent. Affirmative consent must be ongoing throughout a sexual activity and can be revoked at any time. The existence of a dating relationship between the persons involved, or the fact of past sexual relations between them should never by itself be assumed to be an indicatorof consent. Valid consent does not exist if Respondent knew or should have known that Complainant was unable to consent because Complainant was asleep or unconscious; was Incapacitated due to drugs, alcohol or medication; or Complainant was unable to communicate due to a mental or physical condition. 3. Amnesty: Protection from disciplinary action against a reporting party, Complainant, or witness for participation in the reporting, investigation or adjudication of Prohibited Conduct for a violation of the College's conduct policies related to the incident unless the College determines that the violation was egregious, including but not limited to, an action that places the health or safety of any other person at risk. 4. Complainant: An individual at whom conduct that meets the definition of Prohibited Conduct is directed or alleged to have been directed. A Complainant must be participating or attempting to participate in the College's education program or activity at the time of filing a formal complaint. A person may be a complainant, or a respondent, even where no formal complaint has been filed and no grievance process is pending 5. Days: Any reference to "days" contained in these procedures shall mean business days, excluding all recognized federal and state holidays and breaks during which classes are not in session. 2020-2021 Garden Grove Catalog IPublication Date: November 30, 2020 1 Effective July 1, 2020 through June 30, 2021 M 6. Education Program or Activity: all academic, educational, extracurricular, athletic, and other programs of Concorde occurring in the U.S., including locations or events, or circumstances over which the College exercised substantial control over both the Respondent and the context in which the sexual discrimination or harassment occurs, and also includes buildings owned or controlled by student organization that is officially recognized by Concorde. 7. Grievance Procedures: Procedures adopted and published by Concorde as set forth as in this policy. 8. "in Writing": Use of the phrase "in writing" shall refer to submission of materials either electronically (e.g., via email or via hard copy format, sent via facsimile, U.S. mail or courier service, interoffice mail, or personal delivery) to the Lead Title IX coordinator. 9. Supportive Measures: Non -disciplinary, non -punitive individualized services offered as appropriate, as reasonably available, and without a fee or charge after Concorde obtains Actual Knowledge that Prohibited Conduct may have occurred, including but not limited to before or after the filing of a Formal Complaint. Supportive Measures must be available to Complainantsand Respondents on an equitable basis and must be designed to: i. restore or preserve equal access to Concorde's education programs or activities without unreasonably burdening the other party; J. protect the safety of all parties and the College's educational environment; and Ill. deter Prohibited Conduct. 10. Prohibited Conduct: Sex Discrimination and Sexual Harassment as defined in Title IX of the Education Amendments of 1972 (20 U.S.C. §§ 1681, et. seq.) and its implementing regulations (34 CFR 106, at. seq.) and the Title IX policy 04-018. 11. Remedies: Actions taken to restore or preserve equal access to Concorde's education programs and activities. 12. Respondent: Person(s) reported to have engaged in Prohibited Conduct. A person may be a complainant, or a respondent, even where no formal complaint has been filed and no grievance process is pending. Student Computer Network and Internet Conduct Concorde Career College provides students access to its computer network and Internet access for purposes directly related to education. Concorde reserves the right to monitor all usage of its computers and computer systems. This includes the monitoring of email and website access. The following practices are prohibited: • Installing or executing unauthorized software. Using computers to copy copyrighted or licensed software. • Using the network for commercial purposes. Users may not buy or sell products or services through the system without prior consent of the corporate network administrator. • Using the network for any activity or to transmit any material that violates federal, state, or local laws. This includes, but is not limited to, illegal activities, such as threatening the safety of another person or peer -to -peer file sharing of copyrighted materials. • Using vulgar, derogatory, or obscene language. Users may not engage in personal attacks, harass another person, or post private information about another person. • Logging on to another person's account or attempting to access another user's files, with or without that person's permission. • "Hacking" or otherwise trying to gain access to another person's or organization's computer system. • Engaging in "spamming" (sending an email to more than 10 people at the same time) or participation in chain letters. • Intentionally damaging any computer hardware or software. Computer and network resources are of significant value, and their abuse can have a negative effect on other users. Noncompliance with this policy may result in loss of computer and network privileges, suspension, and/or withdrawal from school. Social Media Use Policy This policy addresses the use of social media sites by Concorde students, whether or not the use involves the College's WiFi network or other computer resources. Social media includes, but is not limited to: testing, blogs and social media platforms such as Snapchat, Twitter, Facebook, Unkedln, Instagram, Google+, YouTube, Hirst, and Yammer. Concorde is aware that members of the College community may wish to express their personal ideas, thoughts, and opinions through their private social media accounts (not administered by the College). Nevertheless, Concorde students are expected to conduct themselves in a professional manner at all times. Concorde reserves the right, under circumstances it deems appropriate and subject to applicable laws and regulations, to impose disciplinary measures. Such disciplinary measures Include dismissal from the College for students who use social media in violation of the guidelines in this policy, in ways that reflect poorly on the College, or interferes with the education of other students and/or the operation of the College, In appropriate cases, the conduct may also be reported to law enforcement authorities. In connection with the use of social media, the conduct listed below is prohibited: • Using social media to harass, threaten, insult, defame or bully another person or entity. • Making threats of injury to any student, patient, member of faculty or staff, or officer or board member, including threats concerning their respective family members or personal property. • Using the network for advertising or political lobbying. • Making comments that insult, disparage, disrespect or defame the College • Accessing websites,newsgroups, or chat areas that contain material that is or members of the Concorde community. sexually related, obscene, or that promotes illegal acts. If a user accidentally accesses this type of information, he or she should immediately notify an ° Making discriminatory or harassing comments that violate federal or state instructor, the Learning Resource Center Coordinator, and/or network law and/or would be prohibited by Concorde's anti -discrimination / anti - administrator. harassment policy and/or Title IX policy. 2020-2021 Garden Grove Catalog I Publication Date: November 30, 2020 1 Effective July 1, 2020 through June 30, 2021 6101 • Violating any intellectual property law, such as copyright, trademark, fair use and/or financial disclosure law. • Posting or sharing copyrighted content (such as text, video, graphics or sound files) without permission from the holder of the copyright. • Posting or sharing trademarked content (such as logos, names, brands, symbols and designs) without permission from the trademark owner. The symbol indicates that the mark is federally registered and the owner has the exclusive right to use it. The "TM and SM" symbols indicate that the owner may have common-law rights, but the mark is not federally registered. • Posting or sharing, a photograph or video image of a student, faculty or staff member without obtaining their permission. • Posting or sharing a photograph or video of a patient or volunteerthat would violate the Health Insurance Portability and Accountability Act (HIPAA). • Posting images or comments which are vulgar or obscene, or would otherwise violate any applicable law. For any questions regarding this policy, contact your Campus President Confidentiality Statement The Health Insurance Portability and Accountability Act (HIPAA) is the law that applies to physicians regarding the completely confidential nature of patient information and applies to all Concorde students and employees. Except where necessary in the regular course of business, the discussion, transmission, or narration In any form of any patient information of a personal nature, medical or otherwise, obtained in the regular course of the student's schooling or employment is strictly forbidden. Any violation of this professional rule shall constitute grounds for severe disciplinary action, including possible termination of the enrollment contract and dismissal from the College. Graduation Requirements A diploma, certificate, or degree will be issued to students upon successful completion of all academic requirements. Successful completion of all courses listed in the program breakdowns requires a minimum cumulative grade point average of 2.0 or above. All externships/clinicals must also be successfully completed with a passing grade. Any student subject to Records Hold must satisfy outstanding obligations before an official transcript will be Issued. Duplicate diplomas or certificates take approximately 14-30 working days after payment to produce. A fee will be assessed for all duplicate requests. (For details regarding commencement ceremonies, see "Commencement Ceremonies" in the "Student Information & Affairs" section under "General Information.") Family Educational Rights and Privacy Act Concorde maintains a number of important records on the student's behalf throughout the application and registration processes, as well as records that are maintained throughout a student's enrollment. Examples of such records include but are not limited to: • Academic Transcripts • Attendance Records • Financial Aid Records • Employment Records Disciplinary Documentation Student Rights Under FERPA The Family Educational Rights and Privacy Act (FERPA) affords eligible students certain rights with respect to their education records.Once a student reaches 18 years of age or attends a postsecondary institution, he or she becomes an "eligible student," and all rights formerly given to parents under FERPA transfer to the student. These rights include: • The right to inspect and review the students education records within 45 days after the day Concorde receives a request for access. • A student should submit to the Academic Dean or Campus President written request that identifies the record(s) the student wishes to Inspect. The school official will make arrangements for access and notify the student of the time and place where the records may be inspected. Students are not entitled to inspect and review financial records of their parents. If a request is submitted to a school official not responsible for maintaining records, that official shall advise the student of the correct official to whom the request should be addressed. • The right to request the amendment of the students education records that the student believes is inaccurate, misleading, or otherwise in violation of the students privacy rights under FERPA. • A student who wishes to ask the school to amend a record should write the Academic Dean, clearly identify the part of the record the student wants changed, and specify why it should be changed. • If the school decides not to amend the record as requested, the school will notify the student in writing of the decision and the student's right to a hearing regarding the request for amendment. Additional information regarding the hearing procedures will be provided to the student when notified of the right to a hearing. • The right to provide written consent before Concorde discloses personally identifiable information from the student's education records, except to the extent that FERPA authorizes disclosure without consent. • The right to file a complaint with the U.S. Department of Education concerning alleged failures by Concorde to comply with the requirements of FERPA. The name and address of the Office that administers FERPA is: Family Policy Compliance Office U.S. Department of Education 400 Maryland Avenue, SW Washington, DC 20202-8520 Concorde Rights Under FERPA FERPA permits the disclosure of education records, without consent of the student, if the disclosure meets certain conditions found in the FERPA regulations. A postsecondary institution may disclose education records without obtaining prior written consent of the student in the following instances: Parental access to a student's record will be allowed by Concorde without prior consent if: 1) the student has violated a law or the Institution's rules or policies governing alcohol or substance abuse, and the student is under 21 years old; or 2) the information is needed to protect the health or safety of the student or other Individuals in an emergency. 2020-2021 Garden Grove Catalog I Publication Date: November 30, 2020 1 Effective July 1, 2020 through June 30, 2021 51 • The school discloses education records without student's prior written consent under the FERPA exception for disclosure to school officials with legitimate educational interests. A school official is a person employed by the Institution In an administrative, supervisory, academic, research, or support staff position (Including law en- forcement unit personnel and health staff); a person serving on the board of trustees; or a student serving on an official committee, such as a disciplinary or grievance committee. A school official also may include a volunteer or contractor outside of Concorde who performs an Institutional service of function for which the school would otherwise use its own employees and who is under the direct control of the school with respect to the use and maintenance of the education records, such as an attorney, auditor, or collection agent or student volunteering to assist another school official in performing his or her tasks. A school official has a legitimate educational interest if the official needs to review an education record in order to fulfill his or her professional responsibilities for the Institution. • To officials of another school where the student seeks or intends to enroll, or where the student is already enrolled if the disclosure is for purposes related to the student's enrollment or transfer. • To authorized representatives of the U.S. Comptroller General, the U.S, Attorney General, the U.S. Secretary of Education, or State and local educational authorities, such as a State postsecondary authority that is responsible for supervising the Institution's State -supported education programs. Disclosures under this provision may be made: 1) in connection with financial aid for which the student has applied or which the student has received, if the information is necessary to determine eligibility for the aid, determine the amount of the aid, determine the conditions of the aid, or enforce the terms and conditions of the aid; 2) in connection with an audit or evaluation of Federal- or State -supported education programs, or for the enforcement of or compliance with Federal legal requirements that relate to those programs. These entities may make further disclosures to outside entities that are designated by them as their authorized representatives to conduct any audit, evaluation, or enforcement or compliance activity on their behalf. • To organizations conducting studies for, or on behalf of, the school in order to: develop, validate, or administer predictive tests; administer student aid programs; or Improve instruction. • To accrediting organizations to carry out their accrediting functions. • To comply with a judicial order or lawfully issued subpoena. • To appropriate officials in connection with a health or safety emergency. • To a victim of an alleged perpetrator of a crime of violence or a non - forcible sex offense. The disclosure may only include the final results of the disciplinary proceeding with respect to that alleged crime or offense, regardless of the finding. • To the general public, the final results of a disciplinary proceeding if the school determines the student is an alleged perpetrator of a crime of violence or non -forcible sex offense, and the student has committed a violation of the school's rules or policies with respect to the allegation made against him or her. • To parents of a student regarding the student's violation of any Federal, State, or local law, or of any rule or policy of the school, governing the use or possession of alcohol or a controlled substance if the school determines the student committed a disciplinary violation and the student is under the age of twenty-one. Except for disclosures to school officials, disclosures related to some judicial orders or lawfully issued subpoenas, disclosures of directory information, and disclosures to the student, FERPA regulations require the Institution to record the disclosure. Eligible students have a right to inspect and review the record of disclosures. Additionally, FERPA allows Concorde to disclose Information it has designated as "Directory Information." Concorde defines directory information as: the student's name, address(es), telephone number(s), e- mail address, birth date and place, program of study, dates of attendance, honors and awards, photographs and credential awarded. If a student does not want his or her directory information to be released to third parties without the student's consent, the student must present such a request in writing to the Academic Dean within 45 days of the student's enrollment or by such later date as the Institution may specify as acceptable. Under no circumstance may the student use the right to opt out to prevent the Institution from disclosing that student's name, electronic identifier, or Institutional e-mail address in a class in which the student is enrolled. Release of Personally Identifiable Information (PII) As of January 3, 2012, the U.S. Department of Education's FERPA regulations expanded the circumstances under which a student's education records and personally identifiable information (PII) contained in such records, Including his or her Social Security Number, grades, or other confidential information, may be accessed without his or her consent. • The U.S. Comptroller General, the U.S. Attorney General, the U.S. Secretary of Education, or State and local education authorities ("Federal and State Authorities") may allow access to a student's records and PII without his or her consent to any third party designated by a Federal or State Authority to evaluate a Federal- or State - supported education program. • The evaluation may relate to any program that is"principally engaged in the provision of education," such as early childhood education and job training, as well as any program that is administered by an education agency or institution. • Federal and State Authorities may allow access to a student's education records and PII without the student's consent to researchers performing certain types of studies, in certain cases, even when Concorde objects to or does not request such research. • Federal and State Authorities must obtain certain use -restriction and data security promises from the entities that they authorize to receive a student's PHI, but the Federal and State Authorities need not maintain direct control over such entities. • With respect to Statewide Longitudinal Data Systems, State Authorities may collect, compile, permanently retain, and share, without the student's consent, PH from his or her education records, and they may track the student's participation in education and other programs by linking such PII to other personal information about him or her that they obtain from other federal or state data sources, including workforce development, unemployment insurance, child welfare, juvenile justice, military service, and migrant student records systems, Students With Disabilities Policy It is the policy of Concorde Career Colleges, Inc. (Campus), to abide by both the letter and spirit of Section 504 of the Rehabilitation Act of 1973 and Its implementing regulation at 34 Code of Federal Regulations C.F.R., Part 104. Section 504 prohibits discrimination on the basis of disability In programs and activities operated by recipients of federal financial assistance. Covered entities must accommodate students with reasonable academic adjustments and auxiliary aids and services that are necessary to afford an individual with 2020-2021 Garden Grove Catalog I Publication Date: November 30, 2020 1 Effective July 1, 2020 through June 30, 2021 52 a disability an equal opportunity to participate in its programs. Concorde is not required to make academic adjustments and/or provide auxiliary aids and services that would result in a fundamental alteration of its programs or impose an undue burden. The Campus prohibits all discrimination against "qualified individuals with disabilities" as defined in Concorde's Disabilities Policy. In addition, a "qualified disabled person," with respect to postsecondary and vocational education services, is one who meets the academic and technical standards requisite to participation in the Campus's education program. Procedures for Requesting Academic Adjustment and/or Auxiliary Aid: 1. Current students with disabilities wishing to request academic adjustments and/or auxiliary aids must contact the Campus President. The Campus President is designated as the Campus Compliance Coordinator (CCC) with respect to Section 504. A disclosure of a disability or request for adjustments and/or aids made to a faculty or staff member, other than the CCC, will not be treated as a request for an academic adjustment and/or auxiliary aid. However, If a student discloses a disability to faculty or staff, he or she is required to direct the student to the CCC. 2. The CCC will provide the student with an academic adjustment and/or auxiliary aid Request Form for Students With Disabilities to complete. Academic adjustments and/or auxiliary aids are available to students who provide documentation of a disability, specifically that they have an Impairment that substantially limits one or more major life activities. 3. In general, the documentation referenced should be current prior to taking entrance assessments to be accepted into a program. The documented assessments must be completed by qualified professionals in the area of disability. Documentation and sources used to evaluate the need and determine appropriate adjustments or aids may include a licensed professional's current medical diagnosis and date of diagnosis, evaluation of how the student's disability affects one or more of the major life activities and recommendations, psychological and/or emotional diagnostic tests, aptitude and achievement tests with results/reports, functional effects or limitations of the disability (physical [imitations) and/or medications and recommendations, and social and cultural background and adaptive behavior. The campus reserves the right to request additional documentation as needed. 4. After the CCC or his or her designee receives the academic adjustment and/or auxiliary aid Request Form and the required documentation, the CCC will engage in an interactive process with the student to determine what academic adjustment(s) and/or auxiliary aid(s) are appropriate. This process will include primary consideration of the student's recommendations. It is the responsibility of the student to Initiate this process by contacting the CCC and participating in the interactive process to Identify appropriate academic adjustments and/or auxiliary aids. Within 10 business days, the CCC will meet with the student to discuss the appropriate reasonable academic adjustments and/or auxiliary aids needed. Primary consideration will be given to the student's requested academic adjustments and/or auxiliary aids. Any academic adjustment and/or auxiliary aid denied will include a written statement as to the basis. Whenever an academic adjustment and/or auxiliary aid Is denied, the CCC will enter into an interactive communication with the requestor and discuss the need for additional documentation and/or alternate academic adjustments and/or auxiliary aids. If the student is denied the requested adjustment or aid, he or she may file a grievance using the Grievance Procedure, or the student may file a complaint with the Office for Civil Rights. The CCC is responsible for ensuring that approved academic adjustments and auxiliary aids are implemented in a timely manner and will be responsible for ensuring compliance of accommodations through the Academic Dean and Program Director. If students believe that the academic adjustment and/or auxiliary aid is not being implemented, they are urged to contact the CCC to discuss the matter. If not resolved, students may file a grievance using the Grievance Procedure, or the student may file a complaint with the Office for Civil Rights. An adjustment or aid that fundamentally alters a program of instruction, conflicts with direct licensing requirements, or otherwise negates a requirement essential to the program will not be approved. A student may challenge such a determination by using the Grievance Procedure, or the student may file a complaint with the Office for Civil Rights. Grievance Procedure Regarding Students With Disabilities Any complaints alleging discrimination based on one's disability, including disagreements regarding requested academic adjustments and/or auxiliary aids, may be grieved using the following procedures: He or she should contact the Campus Compliance Coordinator (CCC) (Campus President) to file a formal grievance as soon as the student knew or reasonably should have known of the alleged discriminatory act or disagreement regarding academic adjustments and/or auxiliary aids. The CCC will assist the student in defining the grievance and will witness the student's signature on the Grievance Form. • All grievances shall be reviewed and investigated by the Vice President of Academic Affairs. The Vice President of Academic Affairs' role shall be to investigate whether the student was discriminated based on disability by gathering all relevant information. Allegations can include, but are not limited to, harassment, failure to provide approved aids or adjustments, or a disagreement over what aids and adjustments are appropriate. • The student shall have an opportunity to express his or her concerns with the Vice President of Academic Affairs. • All reasonable efforts will be made to provide a written determination to the student within 30 days, which will close the charge of discrimination. • If the student feels the alleged discriminatory act was conducted by the CCC, the student may contact the Vice President of Academic Affairs at 1-800-852-8434 to Me a formal grievance at anytime in the process. • The determination made by the Vice President of Academic Affairs will be the final review for internal institutional purposes. • A student or any member of the public may file a complaint about this Institution with the Bureau for Private Postsecondary Education by calling (888) 370-7589 or by completing a complaint form, which can be obtained on the bureau's internet web site (www bnue.ca.2oy). The campus is dedicated to protecting the rights provided to Individuals with disabilities by Section 504. Federal regulations prohibit the campus from discriminating against students on the basis of disability. If a student believes that the campus has discriminated against him or her or another person on the basis of disability, the student may file a complaint with the U.S. Department of Education, Office for Civil Rights. 2020-2021 Garden Grove Catalog I Publication Date: November 30, 2020 1 Effective July 1, 2020 through June 30, 2021 53 The campus prohibits retaliation against persons who file complaints of discrimination or assist with or participate in a campus or government agency investigation, proceeding, or hearing concerning complaints of discrimination. Retaliation complaints may be filed separately with the Office for Civil Rights. Current or prospective students with disabilities wishing to request academic adjustments and/or auxiliary aids must contact the Campus President. Official Letter Grading Scale Written examinations are given periodically, and, at the completion of each course, a final exam is given. Lab exams cover both subject matter and skills evaluation. Records of grades are maintained by the Registrar/Student Records Manager. Unless specified differently for an individual program, students receive letter grades at the end of each grading period (course) using the official letter grading scale. Grades are based on assignments, tests, and manipulative performance examinations given with each unit of learning. At the end of each evaluation period, the student's cumulative grade point average (CGPA) will be determined. At that time, academic records will be made available or furnished to the student. All missed exams and assignments must be complete by the last day of the current term. In rare circumstances, an "I" (incomplete) grade may be issued with the approval of the Academic Dean or the Campus President. The student will then have seven calendar days (excluding published holidays) in which to make up the missing work. Astudent who has a final grade of "I" and who has not made up the work by the end of this period, will receive a course grade calculated based on a grade of zero for the missing work. Any action that may result from a grade calculated on this basis (such as probation, being required to repeat the course, or withdrawal/dismissal) will be executed immediately. Incompletes will not be given for clinical/laboratory assignments not completed in the final term. Failure to satisfactorily complete clinical/laboratory assignments in the final term will result in the student being required to repeat the term. When the "I" is replaced with a letter grade, Satisfactory Academic Progress will be recalculated based on the letter grade and the credits earned. Incompletes, although a temporary grade, will be included as attempted credits. General Education Courses The following official letter grading scale is used to indicate the level at which students have achieved the educational objectives of a class for General Education courses: A � 90-100 ev Exceptionally Competent 4.00 B 80-89 Highly Competent 3.00 C 70-79 Fully Competent 2.00 D 60-69 Minimally Competent 1.00 F1 0-59 Not Competent 0.00 T N/A Transfer of Credit N/E I N/A Incomplete N/E W2 N/A Withdrawal From Course N/E WP' N/A Withdrawal While N/E Passing WF' N/A Withdrawal While Failing N/E KEY: N/E No effect on grade point average (GPA). 1. This course must be repeated. 2. This course does not impact GPA but does counttowards rate of progress. In general, a grade of "D" in General Education courses is considered a minimally passing grade and does not need to be repeated. However, there are certain exceptions with science courses. Students must earn a minimum grade of "C" in the following courses, or the course must be repeated. Dental Hygiene • Anatomy & Physiology • Chemistry • Microbiology Physical Therapist Assistant • Anatomy & Physiology I • Anatomy & Physiology II Respiratory Therapy • Anatomy & Physiology I • Anatomy & Physiology II • Microbiology Pass/Fail Courses The following grading scale will be used for only courses identified as pass/fail. These courses do not impact GPA, but they do count toward rate of progress. P N/A Successful completion of N/E1 a Pass Fall course F1 N/A Failure of a Pass/Fail N/E course KEY: N/E No effect on grade point average (GPA). 1. This course must be repeated. Nonclinical Program Content Courses The official letter grading scale for all nonclinical programs (technical courses only), including Dental Assistant, Medical Assistant, and Medical Office Administration, is as follows: A 90-100 r� Exceptionally Competent 4.00 B 80-89 Highly Competent 3.00 C 7G-79 Fully Competent 2.00 D' 60-69 Minimally Competent 1.00 F1 0-59 Not Competent 0.00 T N/A Transfer of Credit N/E' 1 N/A Incomplete N/E W1 N/A Withdrawal From Course N/E 2020-2021 Garden Grove Catalog I Publication Date: November 30, 2020 1 Effective July 1, 2020 through June 30, 2021 54 WP i N/A Withdrawal While N E / Passing WF' N/A Withdrawal While Failing I N/E KEY: N/E No effect on grade point average (GPA). 1. This course must be repeated. 2. This course does not impact GPA but does count toward rate of progress. Clinical Program Content Courses The official letter grading scale for the Dental Hygiene, Physical Therapist Assistant, Respiratory Therapy, and Vocational Nursing programs (technical courses only) is as follows: 90-100 Exceptionally Competent 4.00 A B 80-89 Highly Competent 3.00 C 75-79 Fully Competent 2.00 W 70-74 Minimally Competent 1.00 F' 0-69 Not Competent 0.00 T N/A Transfer of Credit N/E I N/A Incomplete N/E W' N/A Withdrawal From Course N/E WPi N/A Withdrawal While Passing N/E / WF' I N/A I Withdrawal While Failing N/E KEY: N/E No effect on grade point average (GPA). 1. This course must be repeated. 2. This course does not impact GPA but does count toward rate of progress. The official letter grading scale for the Vocational Nursing, program, full-time students starting on or after October 12, 2020 (technical courses only) is as follows: �iocammmomEmm�� A 93-100 Exceptionally 4.00 B 85-92 Highly Competent 3.00 C 78-84 Fully Competent 2.00 W 70-77 Minimally Competent 1.00 F 0-69 Not Competent 0.00 T N/A Transfer of Credit N/E I N/A Incomplete N/E W2 N/A Withdrawal From N/E WP' N/A Withdrawal While N/E WF' N/A Withdrawal While N/E Dental Hygiene Program Dental Hygiene students must earn a "C' (75 percent) or better in each clinical course in the program and maintain a minimum cumulative grade point average (CGPA) of 2.0 for all coursework attempted. To satisfactorily complete a course with a clinical component, the student must earn a "C" (75 percent) or better in both the didactic and clinical components of the course independently in order to successfully complete the course and move forward in the program. grade. Students must pass all courses within each term in order to advance to the next term or clinical experience. If the student does not earn 75 percent as a final course grade, the student may not advance and will be withdrawn from the program. Withdrawn students may apply for readmission to repeat failed course(s) as they are offered again on a space - available basis. Respiratory Therapy Program To pass any course in the Respiratory Therapy program, a student must earn a minimum of 75 percent theory grade and a pass rating on all clinical and laboratory objectives for that course. A student earning less than a 75 percent on an examination must attend mandatory "practice and review" sessions. If the student earns an overall grade of less than 75 percent, the student will not be allowed to progress in the program and will be withdrawn or set back on a space -available basis. Students are required to pass the final written and practicum examinations to graduate the program. Vocational Nursing/Nursing Program Unless otherwise specified in the course descriptions, a grade of "C" (75 percent) or better is considered passing for technical courses in the Nursing or Practical/Vocational Nursing programs. Clinical/Lab Practice classes are graded on a Pass/Fall basis. Students who fail one portion (clinical or didactic) of a class will fail the entire class. Any withdrawn student who chooses to reapply must meet the current catalog readmission requirements for the program. All withdrawn students seeking reentry are subject to space availability. For all FULLTIME STUDENTS starting on or after October 12, 2020 Vocational Nursing Program Unless otherwise specified in the course descriptions, a grade of "C" (78 percent) or better is considered passingfor technical courses in the Nursing program. Clinical/Lab Practice classes are graded on a Pass/Fail basis. Students who fail one portion (clinical ordidactic) of a class will fail the entire class. Any withdrawn student who chooses to reapply must meet the current catalog readmission requirements for the program. All withdrawn students seeking reentry are subject to space availability. Any withdrawn student who chooses to reapply must meet the current catalog readmission requirements for the program. All withdrawn students seeking reentry are subject to space availability. Satisfactory Academic Progress Policy To remain in good academic standing and maintain financial aid eligibility, students must meetthe following minimum Satisfactory Academic Progress (SAP) standards as measured atthe end of each grading and/or payment period: 1. Must maintain a minimum cumulative grade point average (CGPA) of 2.0. 2. Must maintain a rate of progress (ROP) of 66.6794or greater. 3. Must be able to complete the program within 150 percent of the program length (Maximum Time Frame [MTFj). Cumulative Grade Point Average (CGPA) Physical Therapist Assistant Program CGPA measures the quality of the student's work by assigning quality points All students must demonstrate minimum competency levels in order to to each letter grade and weighting the course by the credit hours. Only progress through the program. Students must earn an overall score of 75 courses with earned grades required in the student's program of study are percent or greater in each course in order to achieve a passing 2020-2021 Garden Grove Catalog I Publication Date: November 30, 2020 1 Effective July 1, 2020 through June 30, 2021 55 included in the CPGA calculation. In the case of repeated coursework, only the most recent attempt Is counted toward the CGPA. Rate of Progress (ROP) Students are required to maintain a satisfactory ROP toward successful completion of their program. ROP is defined as the credit hours completed divided by the credit hours attempted. All periods of the student's enrollment for the current program count when assessing progress, even periods in which the student did not receive Federal Student Aid (FSA) funds. Maximum Time Frame (MTF) Students must be able to successfully complete all the required course credit hours of their program within the Maximum Time Frame. To maintain SAP, the credit hours attempted cannot exceed one and one-half times (1.5) or 150 percent of the credit hours required to complete a program. Each program is broken down Into grading periods and payment periods. At the end of each of these periods, the student's CGPA, ROP and MTF will be evaluated. The evaluation will ensure that all aspects of Satisfactory Academic Progress are met. A student failing to maintain the minimum standards of Satisfactory Academic Progress will be notified of such and will face administrative actions. These actions include being placed on Academic Warning, Academic Probation or dismissal from the program at the end of a grading period. In addition, a student failing to maintain Satisfactory Academic Progress at the end of a payment period may be placed in a Financial Aid (FA) Warning status or Financial Aid Probation status, or the student may lose Federal Financial Aid eligibility altogether. The outcome of SAP Evaluation is different depending on whether a student is enrolled in a Non -Term Program or a Term Based Program, Non -Term Programs ( Dental Assistant, Medical Assistant, and Medical Office Administration) 3 A student not meeting all aspects of Satisfactory Academic Progress (CGPA, ROP and MTF) at the end of a grading period will be placed on Academic Warning. The school will advise the student of his or her status immediately upon completion of the SAP evaluation, and, in cooperation with campus academic leadership, the student will be required to complete an Academic Success Plan (ASP). The student will remain in Academic Warning status until; a.) the student's SAP is evaluated at the end of the upcoming grading period, Is met, and the student is returned to good academic standing and Active status; or b.) the student does not meet the requirements agreed to in the Academic Success Plan created at the beginning of the grading period whereupon the student will be notified of pending dismissal from the program. A student may appeal pending dismissal in writing to the Academic Dean within 72 hours of notification. (see Satisfactory Academic Progress Appeals)A student who does not file an appeal or for whom an appeal is not granted will be academically dismissed. A student submitting a successful appeal will be placed in Academic Probation status. Academic Probation A student on Academic Warning who does not meet Satisfactory Academic Progress standards at the end of the grading period must file an appeal. If the appeal Is approved, the student will be placed on Academic Probation. A student on Academic Probation who fails to achieve Satisfactory Academic Progress or who fails to meet the requirements of the Academic Success Plan at the end of the grading period will be dismissed. Term Based Programs (All other programs not covered in the Non -Term Programs section above) Academic Warning A student not meeting all aspects of Satisfactory Academic Progress (CGPA, ROP and MTF) at the end of a grading period will be placed on Academic Warning. The school will advise the student of his or her status immediately upon completion of the SAP evaluation, and, in cooperation with campus academic leadership, the student will be required to complete an Academic Success Plan (ASP). Only one Academic Warning grading period is permitted in Term -Based Programs. If a student fails to achieve Satisfactory Academic Progress for the next grading period or for any grading period in which the student is on Academic Warning, the student will be notified of pending dismissal. To remain enrolled, the student must submit a SAP Appeal within 72 hours of notification. A student In this situation who does not file an appeal or does not receive approval for an appeal will be dismissed. Academic Probation A student on Academic Warning who does not meet Satisfactory Academic Progress standards at the end of the grading period must file an appeal. If the appeal is approved, the student will be placed on Academic Probation. A student on Academic Probation who fails to achieve Satisfactory Academic Progress or who fails to meet the requirements of the Academic Success Plan at the end of the grading period will be dismissed. Active Status A student on Academic Warning or Academic Probation will be returned to good standing and Active status at the end of a grading period in which all Satisfactory Academic Progress standards are met. Financial Aid (FA) Warning FA Warning will be assigned to a student not meeting Satisfactory Academic Progress standards at the end of a payment period. The school will advise the student of his or her status immediately upon completion of the SAP evaluation. A student on FA Warning may continue to receive Federal Student Aid (FSA) funds for one payment period. A student on FA Warning who achieves the minimum CGPA and rate of progress by the next payment period will be removed from FA Warning and placed back in good standing and retain his or her eligibility for FSA funds. A student who fails to meet Satisfactory Academic Progress standards after the FA Warning period will lose his or her eligibility for FSA funds unless the students appeal is approved. The student will then be placed on FA Probation. Financial Aid (FA) Probation Students on FA Warning who do not meet Satisfactory Academic Progress at the end of the payment period must submit an appeal or be dismissed. If the appeal is approved, the student will be assigned the status of FA Probation. The school will advise the student of his or her status Immediately upon completion of the SAP evaluation. A student on FA Probation who fails to achieve Satisfactory Academic Progress or who fails to meet the 2020-2021 Garden Grove Catalog I Publication Date: November 30, 2020 1 Effective July 1, 2020 through June 30, 2021 56 requirements of the Academic Success Plan at the end of the payment period will be dismissed. A student on FA Probation who achieves a minimum CGPA and ROP by the next payment period will be removed from FA Probation and placed back in good standing and retain eligibility for FSA funds. A student who fails to make Satisfactory Academic Progress or fails to meet the requirements of the Academic Success Plan after the FA Probation period will lose eligibility for FSA funds. Academic Success Plan At the end of every grading and/or payment period in which a student does not meet Satisfactory Academic Progress standards, campus academic staff will assist the student in creating an Academic Success Plan. The Academic Success Plan will outline, in detail, minimum academic performance standards for the student for the upcoming term. The student must acknowledge and meet the requirements of the Academic Success Plan to remain enrolled in the program. Satisfactory Academic Progress Appeals A student may appeal dismissal from the program due to failure to meet SAP and/or the loss of financial aid based on mitigating circumstances. Written appeals must include: • A clear statement about the mitigating circumstances that caused the student to be unsuccessful and include appropriate supporting documentation of such circumstances; • An explanation of how such mitigating circumstances contributed to the student's academic situation; • An explanation about what has changed in the student's situation that would allow the student to attain Satisfactory Academic Progress at the next payment period; and • An acknowledged and signed Academic Success Plan created with the assistance of campus academic staff. If the student does not submit an appeal within 72 hours of notification, or the appeal is denied, the student will be academically dismissed. Notice Concerning Transferability of Credits and Credentials Earned at Our Institution The transferability of credits you earn at Concorde Career College is at the complete discretion of an institution to which you may seek to transfer. Acceptance of any certificate, diploma or degree you earn at Concorde is also at the complete discretion of the institution to which you may seek to transfer. If the credits or certificate, diploma, or degree that you earn at this Institution are not accepted at the Institution to which you seek to transfer, you maybe required to repeat some or all of your coursework at that institution. For this reason, you should make certain that your attendance at this Institution will meet your educational goals. This may Include contacting an institution to which you may seek to transfer after attending Concorde Career College to determine if your credits or certificate, diploma, or degree will transfer. institution. Students must submit a Request for Transfer Credit as soon as possible after being enrolled at Concorde; in addition, students are responsible for having official transcript(s) from their previous institution forwarded to Concorde. To be eligible for transfer credit consideration, the following must be met: • An official copy of the student's transcript is on file with Concorde; • Non -General Education courses were completed within the previous 12 months, and a grade of "B" or better was earned; • General Education courses were completed within the last five years, and a grade of "B" or better was received; • A copy of the catalog containing the course description, which the student enrolled under, is provided; and • CLEP courses may be accepted if completed within the five years and have a minimum score of 60. Students requesting to transfer credit(s) must submit all required documentation no less than one week prior to the start of their program of study. If the Academic Affairs department determines the credits are acceptable for transfer, credit will be given for those courses, and the student will be scheduled to take only those courses needed to fulfill the requirements for graduation. Under no circumstances does Concorde Career College grant academic credit for life experience. This section does not apply to students withdrawn from the same Concorde campus regardless of withdrawal date. Students who receive transfer credit will have the program tuition charge prorated based upon the remaining number of credits the student must earn in order to graduate. The Business Office will make the appropriate tuition adjustment. Concorde does not make any representation or guarantee that coursework completed at another Institution will transfer to Concorde. Students From Other Concorde Career Institutes/Colleges Students transferring from another Concorde Career Institute/College must meet the entrance requirements in place at this school at the time of transfer. These students may be eligible to receive credit for previous courses provided that the following requirements are met: • An official copy of the student's transcript is on file with Concorde Career College; • Courses within a major were completed within the previous 12 months, and a grade of "C" or better was earned; • General Education (nonscience) communications, mathematics, social science or humanities courses were completed with a grade of "D" or better: and General Education science (BIOL, CHEM) courses were completed within the previous ten years with a grade of "C" or better. Transfer of Credit to Concorde Students transferring from another Concorde Career school may transfer up Effective: 07/01/2020 to 75 percent of the academic credits necessary to fulfill the requirements for graduation. Students requesting to transfer credits) must submit all Students who formerly attended a postsecondary institution accredited by required documents prior to starting school. an agency as recognized by the U.S. Department of Education may be granted transfer credit for equivalent courses taken at the previous 2020-2021 Garden Grove Catalog I Publication Date: November 30, 2020 1 Effective July 1, 2020 through June 30, 2021 57 If the Academic Affairs department determines the credits area cceptable for transfer, credit will be given for those courses, and the student will be scheduled to take only those courses needed to fulfill the requirements for graduation. For courses within a major taken more than 12 months prior, the student must take a proficiency examination for both academics and practicals. Academic credit will be granted if the student scores 75 percent or better and demonstrates competencies of practical skills. The student will not be charged for the examination(s). Students requesting to transfer credit(s) must submit all required documents and/or pass any proficiency examination prior to starting school. Under no circumstances does Concorde Career College grant academic credit for life experience. Residency Requirements Students are required to earn a minimum of 75%of their credits/hours in residence at Concorde Career College/Institute. Therefore, the total of transfer credits and online classes cannot exceed 25%of a program's credits/hours. An exception may be made for students transferring to the same program of study at another Concorde school. Please contact the Academic Dean at the receiving school to discuss the transfer of course credits and credit for prior learning. Repetitions Effective: 07/20/2020 Students are required to repeat any failed course. With the exception of courses with the designation "CPSO," students will be allowed to repeat a failed course once (see the "Official Letter Grading Scale"). CPSO courses may be attempted a total of three times. Both the grade(s) for the failed course(s) and the repeated course(s) will appear on the transcript, but only the most recent grade will be used in calculating CGPA. However, the original course(s) and all repeated course credit hours are included in the maximum time frame and rate of progress calculations. Students may incur per course fee for repeating a class(es). Please see a Financial Aid Representative to discuss your situation. Students who fail the same CPSO course three times will be dismissed from the program. Students who fail the same non- CPSO academic course twice will be dismissed from the program. Dismissed students are not eligible for readmission. Veterans Administration Students The school will notify the Veterans Administration (VA) when a student receiving VA education benefits is placed on Academic Warning or Academic Probation. Students will be advised of any counseling services available to them at the school in order to resolve academic or other problems and to establish a meaningful plan for successful completion of their education or training. The school will also remind students of the counseling services and tutorial assistance benefits available through the VA. When a student has failed to maintain prescribed standards of progress, the VA will be informed promptly so that benefit payments can be discontinued in accordance with the law. The termination date assigned by the school will be the last day of the term or other evaluation period in which the student's progress became unsatisfactory. Schools that provide a period of academic warning or probation may not continue to certify a veteran or eligible person (who remains in an unsatisfactory academic status) for an indefinite period of time. The school will withdraw any student who remains in an unsatisfactory academic status for more than two successive periods and report the withdrawal to the VA. The credit hours attempted cannot exceed 1.5 times the credit hours required to complete the credit -hour program. Copyright Infringement The unauthorized reproduction or distribution of copyrighted materials is prohibited. This may include but is not limited to Internet file -to -file transfer, student -to -student transfer, photocopies, or undisclosed use of copyrighted material in essays or other works created by a student. Students using copyrighted materials are required to identify the source of the material and its copyright in all school materials. Copyrighted materials can include music, pictures, books, magazines, and newspapers in all forms, including the date obtained from the Internet. In addition to any civil or criminal liabilities, any unauthorized reproduction or use of copyrighted materials is grounds for disciplinary action, up to and including dismissal from school. Anyone found to have infringed a copyrighted work may be liable for Actual Damages and Profits. A copyright owner is entitled to recover the actual damages suffered by him or her as a result of the infringement and any profits of the Infringer that are attributable to the infringement. Statutory damages for copyright infringement range from $750 up to $30,000 for each work infringed, and, if willful infringement is proven by the copyright owner, that amount may be increased up to $150,000 for each work Infringed. In addition, an Infringer of a work may also be liable for the attorney's fees incurred by the copyright owner to enforce his or her rights. Outside Classroom Work Students will find the work in each program to be challenging, requiring them to maximize their time and problem -solving strategies. Students demonstrate their commitment to learning via work and time spent inside and outside the class. In addition to the time spent in class per week, students are required to spend time outside of class on reading assignments, writing assignments, practice and practical applications, and projects or other equivalent learning experiences to help them achieve the course objectives. Specific details on the outside classroom work are found In the individual course syllabi, which students receive at the beginning of each course. Scholastic Honesty It is assumed that all students are enrolled in class to learn; therefore, cheating is not an acceptable practice. Dishonesty of any type in a course, including cheating on examinations or plagiarizing materials, can result in a grade of "F" and may be cause for suspension and/or withdrawal from school. Plagiarism includes passing off or attempting to pass off the ideas or writing of another person as one's own. Students are prohibited from operating any type of audio or video recording device in a classroom, laboratory, or clinical setting without prior expressed permission from the Campus President or Academic Dean. Prohibited items include, but are not limited to: video cameras, telephones with audio or video recording capability, computers, electronic tablets, or watches with audio or video recording capability. This is not an all-inclusive list. Violations of this policy may lead to disciplinary actions up to and including dismissal from school. 2020-2021 Garden Grove Catalog I Publication Date: November 30, 2020 1 Effective July 1, 2020 through June 30, 2021 58 Program Course Descriptions Course Numbering System Each course is identified by a four -character "rubric' (i.e., prefix or department abbreviation) and a four -digit number. The rubric is always four uppercase alphabetic characters representing the academic discipline. The first digit of the course number denotes the academic level of the course; the second digit denotes the credit value of the course in semester hours; and the third and fourth digits establish course sequencing and/or distinguish the course from others of the same level, credit value, and rubric. sl digit ac-d—kvd rubric a 4-character 3rd & 4th digl�s alphabetic gCCT 2301 usedio uniquely abhrevlatlon for the Identi the course academic disci Ilne 2nd dldig$ crodltvalue oftha course, expressed In semester hours BIOL1105: Anatomy & Physiology Lab Credit Hours: 1.00 Clock Hours: 0/30/0 In this live lab, the student will learn through hands-on experiments the organization of the body and the anatomy/physiology of the cells, tissues and membranes, and various body systems: Integumentary, muscular, skeletal, nervous, sensory, circulatory, cardiovascular, lymphatic, immunity, digestive, urinary, and reproductive. BIOL1130: Microbiology Lab Credit Hours: 1.00 Clock Hours: 0/30/0 In this live lab, the student will learn through hands-on experiments the structure and function of microorganisms, methods of microbial control. In addition, the specific bacterial, fungal, protozoan, viral agents of human disease will be experimented and viewed. BIOL1301: Anatomy & Physiology Credit Hours: 3.00 Clock Hours: 45/0/0 Students learn the structure and function of the major organ systems. This course centers on basic anatomy and physiology. Anatomy and physiology are not taught as an end in themselves but as a basis for the comprehension of the workings of the human body in health and disease. Emphasis will be placed on the diseases, skeletal and muscular systems, nervous and sensory systems, nutrition, and the cardiopulmonary system. BIOL1320: Anatomy & Physiology II Credit Hours: 3.00 Clock Hours: 45/0/0 This is the second of two courses that covers the organization of the body and the anatomy and physiology of various body systems: circulatory, cardiovascular, lymphatic, immunity, digestive, respiratory, urinary, and reproductive. The major organs of studied systems and how they relate to the overall status of the body will be discussed. BIOL1330: Microbiology Credit Hours: 3.00 Clock Hours: 45/0/0 In this course, students learn a branch of biology dealing with microscopic forms of life. They will learn how microorganisms on humans can be both beneficial and harmful. Students will gain insight on different viruses and how they affect humans, the environment and the future of genetics. BIOL1411: Anatomy & Physiology I with Wet Lab Credit Hours: 4.00 Clock Hours: 45/30/0 Human Anatomy and Physiology revolves around the human body. The human body is an amazing compilation of biological structures that carry out all the functions required to maintain life. In this course, you will begin to learn about the structures of the human body and explore the ways in which these structures enable the body to function. In doing so, the muscular, skeletal, nervous, sensory and endocrine systems will be investigated. This course also requires an on -ground wet lab component. BIOL1421: Anatomy and Physiology II with Wet Lab Credit Hours: 4.00 Clock Hours: 45/30/0 Human Anatomy and Physiology revolves around the human body. The human body is an amazing compilation of biological structures that carry out all the functions required to maintain life. This is the second of two courses that covers the organization of the body and the anatomy and physiology of various body systems, such as, the circulatory, cardiovascular, lymphatic, immunity, digestive, respiratory, urinary, and reproductive systems. This course also requires an on -ground wet lab component. Prerequisite: BIOL1411 BIOL1431: Microbiology Credit Hours: 4.00 Clock Hours: 45/30/0 In this course, students learn a branch of biology dealing with microscopic forms of life. They will learn how microorganisms on humans can be both beneficial and harmful. Students will have an insight on different viruses and how they affect humans, the environment and the future of genetics. Laboratory is three hours per week. Prerequisites: None CHEM1411: General and Inorganic Chemistrywith Wet Lab Credit Hours: 4.00 Clock Hours: 45/30/0 BIOL1310: Anatomy & Physiology I In this course, the student will learn basic chemical principles. Topics will Credit Hours: 3.00 Clock Hours: 45/0/0 include atomic and molecular structures, states of matter, stoichiometry of reactions, equilibrium systems, chemical thermodynamics, electrochemistry, This course covers the organization of the body and the anatomy and periodic properties, and the chemistry of transition elements. This course physiology of the cells, tissues and membranes and various body systems: also requires an on -ground wet lab component. Integumentary, muscular, skeletal, nervous, sensory and endocrine. The major organs of studied systems and how they relate to the overall status of CHEM1421: Organic and Biochemistry Chemistry with Wet the body will be discussed. - Lab Credit Hours: 4.00 Clock Hours: 45/30/0 2020-2021 Garden Grove Catalog I Publication Date: November 30, 2020 1 Effective July 1, 2020 through June 30, 2021 WE In this course, the student wlII learn basic concepts related to organic and biochemistry. Topics will include spectroscopy, nomenclature, properties and synthesis of aliphatic and aromatic hydrocarbons, alkyl halides, alcohols, carbonyl compounds, carboxylic acids, Ilpids, amino acids, nucleotide metabolic pathways, and the structure and function of nucleic acids. This course also Includes a wet lab component. Prerequisite: CHEM1411 COMM1310: Elements of Human Communication Credit Hours: 3.00 Clock Hours: 45/0/0 Students are given the opportunity to learn and apply practical principles of human interpersonal communication in daily life. Emphasis is placed on the psychological, social, cultural, and linguistic factors that affect normal person -to -person interaction. Through practical application, this course assists the student in improving public speaking skills. CPS01001: Career Path Success A Credit Hours: 0.50 Clock Hours: 15 (Theory 15) (Online 15) In this Career Path Success course students will learn and practice many of the soft skills needed to be successful in a healthcare career. students will explore attitudes, behaviors and communication skills expected by employers, coworkers and patients. Upon completion of this course, students will better understand the importance of time management, planning and scheduling, managing distractions, and scheduling for specialized populations. Students will also learn how to prioritize time using various methods, create personalized schedules and to-do lists, and manage distractions. The importance of critical thinking in the workplace and scheduling needs for specialized populations is examined. CPS01011: Career Path Success A Credit Hours: 0.50 Clock Hours: 15 (Theory 15) (Online 15) In this Career Path Success course students will learn and practice many of the soft skills needed to be successful in a healthcare career. Students will explore attitudes, behaviors and communication skills expected by employers, coworkers and patients. Upon completion of this course, students will better understand the importance of time management, planning and scheduling, and managing distractions. Students will also learn how to prioritize time using various methods, as well as create personalized schedules and to-do lists. Students will discuss study skills and learn how to form effective study habits. The importance of critical thinking in the healthcare field will also be examined. Prerequisites: None CPS01101: Career Path Success 1 Credit Hours: 1.00 Clock Hours: 30/0/0 In this Career Path Success course students will learn and practice many of the essential skills needed to be successful in a healthcare career. Students will explore attitudes, behaviors and communication skills expected by employers, coworkers and patients. Upon completion of this course, students will better understand the importance of time management, planning and scheduling, and managing distractions. Students will learn how to prioritize time using various methods, as well as create personalized schedules and to-do lists. Students will discuss study skills and learn how to form effective study habits. The importance of critical thinking in the healthcare field will also be examined. Students will understand appropriate attire as well as overall professional image for a healthcare environment. Lastly, students will learn about confidentiality in healthcare, specifically investigating the Healthcare Insurance Portability and Accountability Act (HIPAA). CPS01002: Career Path Success B Credit Hours: 0.50 Clock Hours: 15/0/0 In this Career Path Success course students will learn and practice many of the soft skills needed to be successful in a healthcare career. Students will explore attitudes, behaviors and communication skills expected by employers, coworkers and patients. This course discusses appropriate attire as well as overall professional image for a healthcare environment. Students will examine habits that promote effective study skills as well as identify appropriate professional interactions when working with specialized populations. CPS01012: Career Path Success B Credit Hours: 0.50 Clock Hours: 15 (Theory 15) (Online 15) In this Career Path Success course students will learn and practice many of the soft skills needed to be successful in a healthcare career. Students will explore attitudes, behaviors and communication skills expected by employers, coworkers and patients. This course discusses appropriate attire as well as overall professional image for a healthcare environment. Students will explore attitudes, behaviors and communication skills expected by employers, coworkers and patients. Students in this course will explore the importance of the Image conveyed through written and verbal communications as well as the impact those communications have on others. Prerequisites: None CPS01102: Career Path Success 2 Credit Hours: 1.00 Clock Hours: 30/0/0 In this Career Path Success course studentswill learn and practice many of the essential skills needed to be successful in a healthcare career. Students will learn about teamwork and the importance of conflict resolution. Students will also demonstrate an understanding of effective communication in the workplace. Students will learn the importance of identifying drug use and the impact of drug use on the individual. Students will also identify basics of financial literacy including budgeting, spending habits and saving. Students will explore ideas about loan repayment and gain understand of loan interest. Students will also learn about patients with autism. CPS01003: Career Path Success C Credit Hours: 0.50 Clock Hours: 15/0/0 In this Career Path Success course studentswill learn and practice many of the soft skills needed to be successful in a healthcare career. Students will explore attitudes, behaviors and communication skills expected by employers, coworkers and patients. Students in thiscourse will explore the importance of the image conveyed through written and verbal communications as well as the impact those communications have on others. Students will explore perceptions of professionalism in the healthcare environment as well as identify basics of financial literacy including budgeting, spending habits and saving. CPS01013: Career Path Success C Credit Hours: 0.50 Clock Hours: 15 (Theory 15) (Online 15) In this Career Path Success course students will learn and practice many of the soft skills needed to be successful in a healthcare career. Students will as identify basics of financial literacy including budgeting, spending habits and saving. Students will explore ideas about loan repayment and gain understand of loan interest. Students will also learn about teamwork and conflict resolution in the workplace, as well as explore the idea of drug use 2020-2021 Garden Grove Catalog I Publication Date: November 30, 2020 1 Effective July 1, 2020 through June 30, 2021 0 and how healthcare providers can identify signs of drug use. Prerequisites: None CPS01103: Career Path Success 3 Credit Hours: 1.00 Clock Hours: 30/0/0 In this series of three courses that make up the Career Path Success program, students will learn and practice the essential skills needed for successful employment in the healthcare community. Students will explore attitudes, behaviors and communication skills expected by employers, coworkers and patients. Students will learn the importance of working with specialized populations & under served populations. Students will prepare resumes, practice interview skills, understand the importance of interview follow-up, and be introduced to financial literacy concepts. Through self examination and experiential exercises students will improve their interactions with others and be more prepared for the professional workforce. CPS01004: Career Path Success D Credit Hours: 0.50 Clock Hours: 15/0/0 In this Career Path Success course students will learn and practice many of the soft skills needed to be successful in a healthcare career. students will explore attitudes, behaviors and communication skills expected by employers, coworkers and patients. In this course students will learn to nurture appropriate and effective co-worker relationships Including the importance of protecting confidentiality of patients and co-workers. Students will learn to work effectively in teams in the healthcare environment as well as how to locate potential externship and employment opportunities. Conflict in the healthcare environment is discussed as well as methods of managing and resolving conflict. Basic skills for recognizing illegal drug use are presented and students will understand and be able to appropriately respond to triggers for special needs patients. CPS01014: Career Path Success D Credit Hours: 0.50 Clock Hours: 15 (Theory 15) (Online 15) In this Career Path Success course students will learn and practice many of the soft skills needed to be successful in a healthcare career. Students will learn about helpful tips for short- and long-term career planning, as well as accountability in the workplace. Students will learn how to locate potential externship and employment opportunities. Additionally, students will practice creating a resume, discuss important interview tips, and learn about the importance of interview follow-up. Prerequisites: None CPSO1005: Career Path Success E Credit Hours: 0.50 Clock Hours: 15/0/0 In this Career Path Success course students will learn and practice many of the soft skills needed to be successful in a healthcare career. Students will explore attitudes, behaviors and communication skills expected by employers, coworkers and patients. Students will learn why developing good people skills is beneficial in a healthcare environment as well as the necessity of embracing diversity when working with patients and others. The Importance of taking responsibility for one's own actions is examined as well as the process for creating an effective resume and the steps necessary for a successful job search. CPSO1015: Career Path Success E Credit Hours: 0,50 Clock Hours: 15 (Theory 15) (Online 15) In the Career Path Success courses students will learn and practice many of the soft skills needed to be successful in a healthcare career. Students will learn about confidentiality in healthcare, specifically investigating the Healthcare Insurance Portability and Accountability Act (H IPAA). Students will learn why developing good people skills is beneficial in a healthcare environment as well as the necessity of embracing diversity when working with patients and others. Additionally, students will reflect on the importance of volunteering and community service. Prerequisites: None CPS01006: Career Path Success F Credit Hours: 0.50 Clock Hours: 15/0/0 In this Career Path Success course students will learn and practice many of the soft skills needed to be successful in a healthcare career. Students will explore attitudes, behaviors and communication skills expected by employers, coworkers and patients. In this course students will examine the healthcare job market and identify effective interviewing techniques, interviewer perceptions, as well as Interview follow-up. Students will also examine unique situations relating to the elderly and terminally ill. CPS01016: Career Path Success F Credit Hours: 0.50 Clock Hours: 15 (Theory 15) (Online 15) In the Career Path Success courses students will learn and practice many of the soft skills needed to be successful in a healthcare career. Students will investigate a variety of topics related to serving specialized populations in healthcare. Students will examine unique situations relating to the elderly and terminally ill, as well as homeless patients, patients with autism, and other groups with unique healthcare needs. Prerequisites: None CSC11310: Computer Science Credit Hours: 3.00 Clock Hours: 45/0/0 This course provides a fundamental explanation of the procedures to utilize hardware and software. The student will explore and practice functions in Windows® operating system, computer software applications, the Internet, hardware basics and network systems. Students will practice essential word processing and spreadsheet skills for the creation and editing of typical documents. DH104: Dental Materials Credit Hours: 2.00 Clock Hours: 15/30/0 This course is designed to introduce the dental hygienist to a variety of dental materials used in the dental office. It focuses on history, composition, properties, and uses of materials, as well as techniques of manipulation and how this assists the hygienist in a professional capacity. This course enhances the ability of the student to make judgments in a clinic or office regarding the use of dental materials with consideration of how they react in the oral cavity. DH110: Oral Embryology& Histology Credit Hours: 3.00 Clock Hours: 45/0/0 This course deals with cells and tissues of the body, focusing on those tissues composing the head, neck, and oral cavity. Emphasis is placed on dental histology, embryology, general histology, and healing and repair in the oral structures. DH130: Dental Office Management Credit Hours: 1.00 Clock Hours: 15/0/0 2020-2021 Garden Grove Catalog I Publication Date: November 30, 2020 J Effective July 1, 2020 through June 30, 2021 61 In this course, the students will utilize dental practice management software for electronic data collection, as well as financial and treatment record keeping, In this course, the students will identify the responsibilities of the dental hygienist within a dental practice. The students will recognize the complexity of patient care as it applies to creating and understanding concept maps. The students will discuss and propose a plan to use calendars, time management, prioritizing and organizational skills to increase productivity. DH140: Dental Hygiene Process of Care Credit Hours: 1.00 Clock Hours: 15/0/0 This introduces students to employ critical decision -making skills to reach conclusions about the patient's needs related to oral health and disease that fall within the dental hygiene scope of practice. Students will learn how to work with the dentist to Integrate their respective diagnoses and treatment plans Into a single comprehensive plan that requires a full spectrum of professional knowledge, skills and judgments. This collaborative relationship between the dental hygienist and dentist ensures that the comprehensive treatment needs of the patient will be identified, evaluated and addressed. DH2O3: Periodontology Credit Hours: 3.00 Clock Hours: 45/0/0 This course will cover periodontal anatomy, normal periodontal tissues, etiology, pathology, and clinical manifestations of periodontal disease. It will also address periodontal therapy, including preventive, surgical and non- surgical methods. Specific topics will include periodontal disease complexity, prevention of the disease, treatment, drug therapy, and osseous integration. DH2O7: Dental Hygiene Seminar Credit Hours: 2,00 Clock Hours: 30/0/0 This course is developed for second -year students to obtain new information regarding dental hygiene procedures or practice. The focus is on advanced student presentation evaluation. Special emphasis is on presentation and discussion of such topics as case histories, treatment plans, and preventive measures. DH2O9: Nutrition Credit Hours: 3.00 Clock Hours: 45/0/0 Basic principles of chemistry, biochemistry, and nutrition in health and disease with emphasis on the relationship between nutrition and dental caries or periodontal disease. Focus is on nutritional counseling in preventive dentistry. DH224: Dental Public Health Credit Hours: 3.00 Clock Hours: 45/0/0 Integration of basic dental public health procedures and dental health instruction as they apply in clinical and community settings. Topics include fluoridation, dental sealants, dental screenings, planning and operation of community health programs, and dental health promotion and education activities. DH226: Dental Law/Ethics Credit Hours: 2.00 Clock Hours: 30/0/0 This course covers the fundamentals of law and ethics for healthcare careers. It concentrates on workplace liabilities and legalities, the law and court system, malpractice, medical records, and Informed consented bioethlcs. Other components of this course will be surveyed briefly throughout the semester. DH260: Cultural Diversity Credit Hours: 1.00 Clock Hours: 15/0/0 This course provides an understanding of cultural diversity in the U.S. workforce, emphasizing practical guidelines for Incorporating cultural understanding In public health settings with respect to issues of health disparities In the United States. Topics Include cultural differences in the healthcare workplace, valuing and managing diversity, and the development and implementation of culturally appropriate programs. DH277: Board Review Credit Hours: 4.00 Clock Hours: 60/0/0 This course is designed to give students the necessary knowledge and practice to successfully take and pass the National Board Dental Hygiene Examination. DHCA1101: Medical and Dental Emergencies Credit Hours: 1.00 Clock Hours: 15/0/0 This course is developed for the student to obtain new information regarding assessment and management of emergencies in a dental office. DHCA1203: Dental Anatomy/Tooth Morphology Credit Hours: 2,00 Clock Hours: 30/0/0 This course emphasizes the anatomical structures of the head and neck and tooth morphology for the Dental Hygiene student. Course content includes the study of osteology, musculature, neurology, vasculature, Lymph, Glands and nerves of the head and neck. Prerequisites: BIOL1431, BIOL1411, BIOL1421 DHCA 1208: Head & Neck Anatomy Credit Hours: 2.5 Clock Hours: 40/0/0 This course emphasizes the anatomical structures of the head and neck. Course content includes the study of osteology, musculature, neurology, vasculature, Lymph, Glands and nerves of the head and neck. Prerequisites: BIOL1431, BIOL1411, BIOL1421 DHCA1307: General and Maxillofacial Pathology Credit Hours: 3.00 Clock Hours: 45/0/0 This course provides the student with practical information to aid in the diagnosis of oral injury and disease. The focus is on etiology, clinical features, treatment, and prognosis. DH1401: Dental Radiography Credit Hours: 4.00 Clock Hours: 45/45/0 In this course, the student relates the essential theory of radiography to practice and applies basic radiographic techniques utilized in dental hygiene. The student analyzes radiographic films, interprets and Identifies anatomical landmarks, radiographic quality and abnormalities. Students appraise the value of new technologies In radiography DHCA1405: Pre -Clinic II Credit Hours: 4.00 Clock Hours: 30/80/0 2020-2021 Garden Grove Catalog I Publication Date: November 30, 2020 1 Effective July 1, 2020 through June 30, 2021 A This course builds on all of the knowledge and skills introduced in DHCA1411 with the expectation that those foundational skills will be carried on throughout in this course as students now learn initial instrumentation skills with scalers and curettes. Skills culminate in a clinical process evaluation to include all learned skill from both Pre -clinic courses. Prerequisite: DHCA1411 DHCA1411: Pre -Clinic I Credit Hours: 4.00 Clock Hours: 30/80/0 This course introduces basic skills that will be utilized while providing dental hygiene care in a clinical setting. These skills include infection control, process of care, medical/dental histories, vital signs, extra oral and intraoral examination, examination and charting -hard and soft tissues, and ergonomics. Prerequisites: BIOL1431, BIOL1411, CHEM1411, BIOL1421, CHEM1421 DHCA2301: Dental Pharmacology Credit Hours: 3.00 Clock Hours: 45/0/0 Study of pharmacology as it affects the clinical practice of dental hygiene. Emphasis will be on the drugs and drug groups most commonly used in dentistry. Oral manifestations of drugs prescribed for the dental patients will be addressed. Prerequisites: MATH1320 DHCA2502: Dental Hygiene II Credit Hours:5.50 Clock Hours: 40/0/160 The students in this course continue to practice dental hygiene skills while utilizing problem -solving skills. Students recognize and utilize advanced instrumentation techniques, power -driven scaling and implant maintenance care. Students practice delivery of local anesthesia and nitrous oxide analgesia. Prerequisites: DHCA1411, DHCA1405 DHCA2503: Dental Hygiene III Credit Hours: 5,00 Clock Hours: 30/0/165 In this course, students will continue to practice principles learned in Pre - Clinic I and ii. Students will recognize and manage the special needs patient. Prerequisites: DHCA2502 DHCA2505: Dental Hygiene V Credit Hours: 5.50. Clock Hours: 45/0/150 In this course, the student demonstrates and maintains clinical competency of dental hygiene skills. Students will execute a comprehensive care plan for an advanced periodontal case -type patient. Students will present a case study based on the aforementioned plan. Students will study future trends and technological advances in dentistry along with dental specialties. Prerequisites: DHCA2604 DHCA2604: Dental Hygiene IV Credit Hours: 6.00 Clock Hours: 45/0/165 In this course, the student continues to refine clinical skills and techniques. The student will critically evaluate research articles and write specific components of research project. Prerequisites: DHCA2503 DNTA1331: Introduction to Dental Assisting and Dental Terminology Credit Hours: 3.00 Clock Hours: 80 (Theory 40, Lab 40) (Ground 40, Online 40) Basic dental principles and infection control practiceswill be presented with a focus on an introduction to dentistry, dental assistingand dental team roles. Additionally, the course will cover basic dental science. DNTA1333: Dental Specialties Credit Hours: 3.00 Clock Hours: 80 (Theory 40, Lab 40) (Ground 40, Online 40) Dental specialties will be presented with a focus on discussion on patient populations. Additionally, the course will apply dental assisting skills with specialized patient populations and procedures. DNTA1335: Materials and Procedures Credit Hours: 3.00 Clock Hours: 80 (Theory40, Lab 40) (Ground 40, Online 40) Dental material science and theory will be presented with a focus on common dental materials. Additionally, the coursewill cover application of dental assisting skills in the use of dental materials in dental procedures. DNTA1337: Patient Care and Management Credit Hours: 3.00 Clock Hours: 80 (Theory 40, Lab 40) (Ground 40, Online 40) Basic principles and ethical decision making skills and a legal overview of dentistry will be discussed and all aspects of dental care delivery In offices including business practices and communication skills. Additionally, the course will cover basic marketing skills for dental assistants. DNTAL339: Diagnostics and Orthodontics - Credit Hours: 3.00 Clock Hours: 80 (Theory40, Lab 40) (Ground 40, Online 40) Diagnostic and assessment procedures will be presented including basic pharmacology and emergency procedure principles. Additionally, the course will coverdental chartingand orthodontics. DNTA1341: Dental Radiology Credit Hours: 3.00 Clock Hours: 80 (Theory 40, Lab40) (Ground 40, Online 40) Basic radiology principles and practices will be presented with a focus on radiology theory and safety. Additionally, the course will teach exposure and mounting of radiographs. DNTA1343: Additional Duties of the Dental Assistant I Credit Hours: 3.00 Clock Hours: 80 (Theory 40, Lab 40) (Ground 48, Online 32) Dental terminology and infection control practices will be presented with a focuson an introduction to dentistry, dental assisting and dental team roles. Students will gain knowledge and skillsto perform intraoral and extraoral radiography. Students will demonstrate abilityto perform coronal polishing and fluoride application. Students will acquire knowledge of nitrous oxide safety and administration to perform as expanded duties. Additionally, CPR/BLS training will be provided. Prerequisite: DNTA1341 DNTA1345: Additional Duties of the Dental Assistant II Credit Hours: 3.00 Clock Hours: 80 (Theory40, Lab 40) (Ground 48, Online 32) 2020-2021 Garden Grove Catalog I Publication Date: November 30, 2020 1 Effective July 1, 2020 through June 30, 2021 63 Dental terminology and infection control practices will be presented with a focus on an introduction to expanded duties and regulations. Students will demonstrate knowledge and competency in sealants, endodontic therapy, caries detection and vital signs equipment In relation to expanded duties. Prerequisites: DNTA1341 & DNTA1343 DNTA1347:Externship Credit Hours: 3.50 Clock Hours: 115 (Theory 35, Externship 80) (Ground Minimum 125, Online Maximum 35) This course is an integral aspect of the learning experience forth student. The student is assigned to a professional dental facility to gain the everyday practical and clinical experiences in the duties and functions of a Dental Assistant and Registered Dental Assistant. Students apply their educational training in the clinical environment. Prerequisites: DNTA3331, DNTA1333, DNTA1335, DNTA1337, DNTA1339, DNTA1341, DNTA1343, DNTA1345 ENGL1310: English Composition I Credit Hours: 3.00 Clock Hours: 45/0/0 Students will applythe principles and techniques of written, expository and persuasive composition; analysis of literary, expository and persuasive texts; and critical thinking. HPRS1320: Foundations for Health Professions Credit Hours: 3.00 Clock Hours: 45/0/0 In Foundations for Health Professions, students will learn how medical terminology is constructed, common suffixes and prefixes, and a summary view of the various body systems and their combining forms in preparation for more in-depth study in anatomy and physiology. They will also get an overview of various learning styles and study tactics that work best with each learning style. MATH1310: Contemporary Mathematics Credit Hours: 3.00 Clock Hours: 45/0/0 In this course, students will learn the theory and application of number sets, logic, numeration systems, number theory and sequencing, equations - inequalities and problem solving, functions and graphs, abstract mathematical systems, probability, and statistics. MATH1320: College Algebra Credit Hours: 3.00 Clock Hours: 45/0/0 Students study quadratics; polynomial, rational, logarithmic, and exponential functions; systems of equations; progressions; sequences and series; and matrices and determinants. MDCA1201: Externship I Credit Hours: 2,50 Clock Hours: 115 (Ground Minimum 80, Online Maximum 35) Students in this course will perform clinical and administrative medical assistant functions in a healthcare facility. Students will be supervised and evaluated on skills acquired in the program content courses. Students may perform phlebotomy, injections, patient record maintenance, vital sign measurement, patient exam preparation, and/or other medical assistant duties as assigned by the physician, on -site supervisor, or externship coordinator. Prerequisites: MDCA1312, MDCA1322, MDCA1332, MDCA1342, MDCA1352, MDCA1362, CPSO1011, CPSO1012, CPSO1013, CPSO1014, CPSO1015, CP501016. MDCA1202: Externship II Credit Hours: 2.50 Clock Hours: 115 (Ground Minimum 80, Online Maximum 35) Students in this course will develop a more thorough understanding of the role of a medical assistant in a healthcare facility. Clinical and administrative medical assistant functions are expected to be performed with greater skill, professionalism and understanding. Students will continue to be supervised and evaluated on skills acquired in the program content courses and should have a betterawareness of why, how, and when the skills are performed. Students may perform phlebotomy, injections, patient record maintenance, vital sign measurement, patient exam preparation, and/or other medical assistant duties as assigned bythe physician, on -site supervisor, or externship coordinator. Prerequisites: MDCA1312, MDCA1322, MDCA1332, MDCA1342, MDCA1352, MDCA1362, MDCA1201, CPSO1011, CPSO1012, CPSO1013, CPSO1014, CPSO1015, CPSO1016. MDCA1312: Medical Assisting A Credit Hours: 3.00 Clock Hours: 80 (Theory 40, Lab 40) (Ground 40, Online 40) Students in this course will practice various administrative skills including scheduling appointments. They will learn medical terms, anatomy & physiology, and common diseases and disorders of the skeletal, integumentary and muscular body systems. They will practice keyboarding, apply positive communication skills, practice diagnostic procedures and perform vital sign procedures. They will learn first aid, rehabilitative procedures, the role of the medical assistant in the health community, and team member responsibilities. Prerequisites: None MDCA1322: Medical Assisting B Credit Hours: 3.00 Clock Hours: 80 (Theory40, Lab 40) (Ground 40, Online 40) Students in this course will practice various administrative skills. They will learn medical terms, anatomy & physiology, and common diseases and disorders of the nervous, senses and respiratory body systems. They will practice keyboarding, apply positive communication skills, practice diagnostic procedures and perform vital sign procedures. Prerequisites: None MDCA1332: Medical Assisting C Credit Hours: 3.00 Clock Hours: 80 (Theory 40, Lab 40) (Ground 40, Online 40) Students in this course will practice various administrative skills. They will learn medical terms, anatomy & physiology, and common diseases and disorders of the urinary, reproductive and digestive body systems. They will practice keyboarding, apply positive communication skills, practice diagnostic procedures and perform vital sign procedures. Prerequisites: None MDCA1342: Medical Assisting D Credit Hours: 3,00 Clock Hours: 80 (Theory 40, Lab 40) (Ground 40, Online 40) Students in this course will practice various administrative skills. They will learn medical terms, anatomy & physiology, and common diseases and disorders of the endocrine, immune/lymphatic, and circulatory/ cardiovascular body systems. They will practice keyboarding, apply positive communication skills, practice diagnostic procedures and perform vital sign procedures. Prerequisites: None 2020-2021 Garden Grove Catalog I Publication Date: November 30, 2020 1 Effective July 1, 2020 through June 30, 2021 LZ; MDCA1352: Medical Assisting E Credit Hours: 3.00 Clock Hours: 80 (Theory40, Lab 40) (Ground 40, Online 40) Students in this course will practice various administrative skills. Students learn about the clinical laboratory and the associated safety and regulatory guidelines. They explore basic microbiology and hematology and practice using a microscope. They learn the proper procedures for collecting, processing, and testing urine specimens. Students perform venipuncture and capillary puncture. They will practice keyboarding, apply positive communication skills, practice diagnostic procedures and perform vital sign procedures. Prerequisites: None MDCA1362: Medical Assisting F Credit Hours: 3.00 Clock Hours: 80 (Theory 40, Lab 40) (Ground 40, Online 40) Students in this course will practice various administrative skills. Students perform intradermal, subcutaneous, and intramuscular injections, calculate medication dosages, and administer medication. They will practice keyboarding, apply positive communication skills, practice diagnostic procedures and perform vital sign procedures. Prerequisites: None MDCA1573:Externship Credit Hours: 5.00 Clock Hours: 0/0/225 Students perform medical assistant functions in a medical facility. They are supervised and evaluated on skills acquired In the program content courses. Students perform phlebotomy, injections, patient record maintenance, vital sign measurement, patient exam preparation, and other medical assistant duties as assigned by the physician, on -site supervisor, or extern coordinator Prerequisites: MDCA1312-MDCA1362; All CPSO courses PHIL1310: Critical Thinking Credit Hours: 3,00 Clock Hours: 45/0/0 Students will learn how to enhance and refine both their cognitive and affective performance. The course will analyze the role of the learner and the purpose of education. It will assist students in developing the systematic information processing, critical thinking, reading, and study strategies needed for success as life-long learners. PNVN1111: Personal & Vocational Concepts Credit Hours: 1.00 Clock Hours: 25/0 This course introduces the student to nursing history and trends, quality improvement processes and nursing ethics. Multidisciplinary relationships in health care, including the role of the practical and professional nurse, and legal aspects of nursing are also discussed. Co -requisites PNVN1811, PNVN1319. PNVN1150: Transitions to Practice Credit Hours: 1,50 Clock Hours: 40/0 This course facilitates the transition of students to the role of the practical nurse within the healthcare system. Focus is placed on theories of leadership and supervision, emergency preparedness, professional development, and transition to practice are synthesized. Standards of safe practice and the significance of functioning according to state regulations and statutes are analyzed. Students will participate in a comprehensive NCLEX-PN® review and prepare to take the national licensure examination. Pre -requisites: PNVN1811, PNVN1111, PNVN1319, PNVN1521, PNVN1729, PNVN1631, PNVN1739, PNVN1541, PNVN1749; Co -requisite: PNVN1350, PNVN1759. PNVN1319: Clinical Practice I Credit Hours: 3.50 Clock Hours: 0/100 This course provides the student with the opportunity to learn and practice basic nursing skills. Safety as a key element in care is introduced. The nursing process is integrated within all components of skill practice. Nursing skills included are data collection, documentation, basic skills, Activities of Daily Living (ADL) skills, standard precautions, skin care, and asepsis. Students practice medication administration skills in the lab environment. Basic Life Support certification (BCLS) protocol and skills are provided. Co -requisites PNVN1111, PNVN1811. PNVN1350: Family Health Nursing Credit Hours: 3.00 Clock Hours: 66/0 This course focuses on psychosocial and physiological integrity of the maternal and pediatric client using the nursing process. Emphasis is placed on the multidisciplinary care of patients with alterations in selected women's and family health situations. This course will prepare students for clinical learning experiences through the application of theoretical concepts and the implementation of safe nursing practicesto patients in various healthcare settings. Pre -requisites: PNVN1811, PNVN1111, PNVN1319, PNVN1521, PNVN1729, PNVN1631, PNVN1739, PNVN1541, PNVN1749; Co -requisite: PNVN315Q, PNVN1759. PNVN1521: Introduction to Medical -Surgical Nursing Credit Hours: 5.50 Clock Hours: 124/0 This course focuses on nutrition, psychosocial and physiological integrity while providing client centered care of adults. Using the nursing process, students will study the multidisciplinary care for clients with medical surgical conditions. Consideration of clients with integumentary system alterations will also be discussed. Discussion will include human growth and development, health promotion and health education across the lifespan. This course will prepare students for clinical learning experiences through the application of theoretical concepts and the implementation of safe nursing: practices to clients in various healthcare settings. Pre -requisites: PNVN1811, PNVN1111, PNVN1319; Co -requisite: PNVN1729. PNVNIS41: Medical -Surgical Nursing II Credit Hours: 5.00 Clock Hours: 111/0 This course focuses on psychosocial and physiological integrity and providing client centered care across the lifespan. Students will differentiate multidisciplinary care for clientswith medical surgical health alterations using the nursing process. Emphasis is placed on the care of clientswith alterations in gastrointestinal, neurological, reproductive, endocrine systems and immuno-oncology. Community health nursing is introduced. This course will prepare students for clinical learning experiences through the application of theoretical concepts and the Implementation of safe nursing practices to clients in various healthcare settings. Pre -requisites: PNVN1811, PNVN1111, PNVN1319, PNVN1521, PNVN1729, PNVN1631, PNVN1739; Co -requisite: PNVN1749. PNVN1631: Medical -Surgical Nursing 1 Credit Hours: 6.50 Clock Hours: 141/0 This course focuses on psychosocial and physiological Integrity and providing client centered care across the lifespan. Students will review 2020-2021 Garden Grove Catalog I Publication Date: November30, 2020 1 Effective July 1, 2020 through June 30, 2021 65 multidisciplinary care for clients with medical surgical health alterations using the nursing process. Emphasis is placed on the care of clients with alterations in cardiac, respiratory, genito-urinary, musculo-skeletal systems as well as concepts of growth and development. This course will prepare students for clinical learning experiences through the application of theoretical concepts and the Implementation of safe nursing practices to clients In various healthcare settings. Pre -requisites: PNVN1811, PNVN1111, PNVN1319, PNVN1521, PNVN1729; Co -requisite: PNVN1739. PNVN1729: Clinical Practice II Credit Hours: 7.50 Clock Hours: 0/220 This course provides the student with the opportunity to practice basic nursing skills with clients in the clinical setting utilizing the nursing process. The student will apply knowledge learned in the classroom, the skills laboratory and in clinical settings with related client assignments. Clinical learning experiences provide opportunity to apply theoretical concepts, promote client centered health and wellness, and implement safe care to clients in a variety of settings across the lifespan. Pre -requisites: PNVN1811, PNVN3111, PNVN1319; Co -requisite: PNVN1521. PNVN1739: Clinical Practice III Credit Hours: 7.00 Clock Hours: 0/200 This course provides the student with the opportunity to practice nursing skills with clients who have chronic medical surgical conditions in the clinical setting utilizing the nursing process. The student will apply knowledge learned in the classroom, the skills laboratory and in clinical settings with related client assignments. Clinical learning experiences provide opportunity to apply theoretical concepts, promote healthy behaviors and implement safe care to patients and selected groups in a variety of settings across the lifespan. Pre -requisites: PNVN1811, PNVN1111, PNVN1319, PNVN1521, PNVN1729; Co -requisite: PNVN1631. PNVN1749: Clinical Practice IV Credit Hours: 7.50 Clock Hours: 0/215 This course provides the student with the opportunity to practice nursing skills with clients who have chronic medical surgical conditions in the clinical setting utilizing the nursing process. The student will apply knowledge learned in the classroom, the skills laboratory and in clinical settings with related client assignments. Clinical learning experiences provide opportunity to apply theoretical concepts, promote healthy behaviors and Implement safe care to patients and selected groups in a variety of settings across the lifespan. Pre -requisites: PNVN1811, PNVN1111, PNVN1319, PNVN1521, PNVN1729, PNVN1631, PNVN1739; Co -requisite: PNVN1541. PNVN1759: Clinical Practice V Credit Hours: 7.50 Clock Hours: 0/220 This course provides the student with the opportunity to practice advanced nursing skills with clients in the clinical setting. Clinical experiences in women's health, maternity, pediatric, and transition to practice are Included in this course. The student will apply knowledge learned in the classroom and the skills laboratory and in clinical settings with related client assignments. Clinical learning experiences provide opportunity to apply theoretical concepts, promote healthy behaviors and implement safe care to patients and selected groups in a variety of settings across the lifespan. Pre- requisites: PNVN1811, PNVN1111, PNVN1319, PNVN1521, PNVN1729, PNVN1631, PNVN1739, PNVN1541, PNVN1749; Co -requisite: PNVN1150, PNVN1350. PNVN1811: Basic Foundations in Nursing & Nursing Practice Credit Hours: 8.00 Clock Hours: 170/0 This course provides an Introduction to pharmacology, healthcare -related mathematical concepts, anatomy and physiology, and the fundamentals of nursing practice. Emphasis is placed on using the nursing process, evidenced based practice, safety, cultural sensitivity and client centered care to promote health. Theories of nursing practice and current industry trends are introduced focusing on principles of therapeutic communication, and the nurse -client relationship across the lifespan. Co -requisites PNVN1111, PNVN1319. POFM1201: Externship I Credit Hours: 2.50 Clock Hours: 115 (Theory 35, Externship 80) (Ground 80, Online 35) This course is an integral part of the learning experience for the student. Each student is assigned to work in a medical facility in order to gain everyday practical and clinical experience in the duties and functions of a medical office employee and to apply the student's educational training in a work environment. Prerequisites: POFM1312, POFM1322, POFM1332, POFM1342, POFM1352, POFM1362, CPSO1011, CPS01012, CPSO1013, CPSO1014, CPSO1015, CPS01016 POFM1202: Externship II Credit Hours: 2,50 Clock Hours: 115 (Theory 35, Externship 80) (Ground 80, Online 35) This course presents students with the opportunity to continue building practical experience in a healthcare work environment. Students will build confidence, skill and competence in the field while honing the skills learned in the classroom. Prerequisites: POFM1201, POFM1312, POFM1322, POFM1332, POFM1342, POFM1352, POFM1362, CPSO1011, CPSO1012, CPS01013, CPSO1014, CP501015, CPS01016 POFM1311: Medical Office Procedures Credit Hours: 3.00 Clock Hours: 40/40/0 Students acquire clerical and administrative skills typically expected in a medical office. This course includes discussions and activities in telecommunications, medical records management, mail processing, and general office equipment. Students practice keyboarding to gain accuracy and speed and learn medical terminology. POFM1312: Medical Office Procedures Credit Hours: 3,00 Clock Hours: 80 (Theory 40, Lab 40) (Ground 40, Online 40) Students acquire clerical and administrative skills typically expected in a medical office. This course includes discussions and activities in telecommunications, medical record management, mail processing and general office equipment. Students practice keyboarding to gain accuracy and speed and learn medical terminology. POFM1321: Computer Applications Credit Hours: 3.00 Clock Hours: 40/40/0 Students explore and practice the Microsoft Office® applications Word, Excel, and Outlook. Basic -level functions are covered for students to create typical documents used in medical practice. Students practice keyboarding to gain accuracy and speed and learn medical terminology. 2020-2021 Garden Grove Catalog I Publication Date: November 30, 2020 1 Effective July 1, 2020 through June 30, 2021 POFM1322: Computer Applications Credit Hours: 3.00 Clock Hours: 80 (Theory 40, Lab 40) (Ground 40, Online 40) Students explore and practice the Microsoft Office® applications —Word, Excel and Outlook. Basic -level functions are covered for students to create typical documents used in medical practice. Students practice keyboarding to gain accuracy and speed and learn medical terminology. POFM1331: Medical Terminology & Communications Credit Hours: 3.00 Clock Hours: 40/40/0 Students practice appropriate written and verbal forms of professional communication, such as letter forms, grammar, punctuation, and spelling. Students practice keyboarding to gain accuracy and speed and gain proficiency in medical terminology. Students are exposed to basic business mathematic concepts used in the office environment. POFM1332: Medical Insurance Coding I Credit Hours: 3.00 Clock Hours: 80 (Theory 40, Lab 40) (Ground 40, Online 40) This course provides a detailed approach to the accurate use of The Physician's Current Procedural Terminology (CPT) and for procedural coding of insurance claims. Activities in the Healthcare Procedure Coding System (HCPCS) are also addressed. POFM1341: Medical Insurance Claims Processing Credit Hours: 3.00 Clock Hours: 40/40/0 This course provides the fundamental knowledge and skills required in completing the Universal Health Insurance Claim Form for a variety of insurance carriers. This course includes discussions and activities in the processing of claims for commercial carriers, managed care plans, and government programs such as Medicare, Medicaid, CHAMPUS/CHAMPVA, Worker's Compensation, and Disability. POFM1342: Medical Insurance Coding II Credit Hours: 3.00 Clock Hours: 80 (Theory40, Lab 40) (Ground 40, Online 40 This course provides a detailed approach to the accurate use of the International Classification of Diseases (ICD-10-CM) used for diagnosis coding. This course Includes discussions on the correct and ethical coding of insurance claims. POFM1351: Medical Insurance Coding Credit Hours: 3.00 Clock Hours: 40/40/0 This course provides a detailed approach to the accurate use of The Physician's Current Procedural Terminology (CPT) for procedural coding of insurance claims. Information on the International Classification of Diseases (ICD-10-CM) used for diagnoses coding, and activities in the Healthcare Procedure Coding System (HCPCS) are also addressed. This course Includes discussions on the correct and ethical coding of insurance claims. POFM1352: Medical Insurance Claims Processing Credit Hours: 3.00 Clock Hours: 80 (Theory 40, Lab 40) (Ground 40, Online 40) This course provides the fundamental knowledge and skills required in completing the Universal Health Insurance Claim Form for a variety of insurance carriers. This course includes discussions and activities in the processing of claims for commercial carriers, managed care plans, and government programs such as Medicare, Medicaid, CHAMPUS/CHAMPVA Worker's Compensation and Disability. POFM1361: Medical Office Applications Credit Hours: 3.00 Clock Hours: 40/40/0 Students learn and practice accounts receivable and accounts payable activities using a computerized management system in a series of simulated daily office activities. They practice electronic medical record management and application of HIPAA regulations and gain proficiency in medical terminology. POFM1362: Medical Office Applications Credit Hours: 3.00 Clock Hours: 80 (Theory 40, Lab 40) (Ground 40, Online 40) Students learn and practice accounts receivable and accounts payable activities using a computerized management system in a series of simulated daily office activities. They practice electronic medical record management and application of HIPAA regulations and gain proficiency in medical terminology. POFM1571: Externship Credit Hours: 5.00 Clock Hours: 0/0/225 This course is an integral part of the learning experience for the student. Each student is assigned to work in a medical facility in order to gain everyday practical and clinical experience in the duties and functions of a medical office employee and to apply the student's educational training in a work environment. Prerequisites: POFM1311-POFM1361; All CPSO courses PSYC1310: General Psychology Credit Hours: 3.00 Clock Hours: 45/0/0 This course provides a general overview of the field of psychology. The scientific nature of psychology and the sociohistorical evolution of the field are reviewed. Students will study the themes and theories related to understanding human behavior. Students will be able to use the skills and knowledge gained in this course in their future classes, the work place, and in their personal relationships. This course will provide a better understanding of human learning and behavior which will lead to success in future classes. PSYC1320: Human Growth & Development Credit Hours: 3.00 Clock Hours: 45/0/0 This course identifies and discusses all stages in the life span from infancy through late adulthood. A discussion of cultural considerations, types of families, changes affecting modern families and family patterns, and qualities of functional families will be included. PTAP1201: Functional & Applied Anatomy Lab Credit Hours: 2.00 Clock Hours: 0/60/0 This laboratory course provides hands-on experience complementing the didactic material presented in PTAP1400. Emphasis is on development of competency in data collection skills relevant to the musculoskeletal system. Prerequisites: PTAP1300, BIOL1310, BIOL1320; Co -requisite: PTAP1400 PTAP1210: Patient Care Skills Credit Hours: 2.00 Clock Hours: 30/0/0 2020-2021 Garden Grove Catalog I Publication Date: November 30, 2020 1 Effective July 1, 2020 through June 30, 2021 67 This course covers foundational patient care skills: communication, safety considerations, implementation of plan of care, chart review, patient positioning and monitoring, mobility skills, massage, and documentation. CPR training and certification are also completed in this course. Prerequisites: PTAP1300; Co -requisite: PTAP1211 PTAP1211: Patient Care Skills Lab Credit Hours: 2.00 Clock Hours: 0/60/0 This laboratory course provides hands-on experience complementing the didactic material presented In PTAP1210. This course covers foundational patient care skills: communication, safety considerations, implementation of the plan of care, chart review, patient positioning and monitoring, mobility skills and documentation. Practical application of basic patient care skills and data collection is emphasized. Prerequisites: PTAP1300; Co -requisite: PTAP1210 PTAP1221: Musculoskeletal Rehabilitation Lab Credit Hours: 2.00 Clock Hours: 0/60/0 This course accompanies PTAP1320 and covers practical application and instruction of interventions and exercise in musculoskeletal rehabilitation. Demonstration of competency in exercise instruction and technique is emphasized. Implementation of the physical therapy plan of care for a patient with musculoskeletal disorders Is covered. Prerequisites: PTAP1201, PTAP1210, PTAP1211, PTAP1400; Co -requisite: PTAP1320 PTAP1240: Modalities Credit Hours: 2.00 Clock Hours: 30/0/0 This course presents the therapeutic modalities and physical agents that are used in physical therapy practice. Physiological effects, patient preparation, treatment parameters, indications, precautions and contraindications will be discussed. Prerequisites: PTAP1201, PTAP1210, PTAP1211, PTAP1400; Co - requisite: PTAP1241 PTAP1241: Modalities Lab Credit Hours: 1.50 Clock Hours: 0/45/0 This course presents therapeutic modalities and physical agents commonly used in physical therapy practice. Instruction in safe application and demonstration of competency is emphasized. Application of modalities and agents as part of the physical therapy plan of care is covered. Prerequisites: PTAP1201, PTAP1210, PTAP1211, PTAP1400; Co -requisite: PTAP1240 PTAP1300: Introduction to Physical Therapy Credit Hours: 3.00 Clock Hours: 45/0/0 This course provides a basic introduction to thefield of Physical Therapy. Course content includes an introduction to the physical therapy profession and its national organization, physical therapy practice description, appropriate clinical behavior, communication, and ethical and legal issues in the field. Instruction regarding health careteam members, medical terminology and study skills are also included in this class. PTAP1320: Musculoskeletal Rehabilitation Credit Hours: 3.00 Clock Hours: 45/0/0 This course presents interventions in the management of patients with and instruction are covered. Prerequisites: PTAP1201, PTAP1210, PTAP1211, PTAP1400; Co -requisite: PTAP1221 PTAP1350: Pathology for the Physical Therapist Assistant Credit Hours: 3.00 Clock Hours: 45/0/0 This course presents the etiology, pathophysiology, incidence, signs and symptoms, diagnoses, prognosis, medical, pharmacological and physical therapy treatment of diseases commonly seen in physical therapy. Implications for treatment by the physical therapist assistant are emphasized. This course explores current concepts related to wellness and prevention and the physical therapist assistant's role in wellness. PTAP1400: Functional & Applied Anatomy Credit Hours: 4.00 Clock Hours: 60/0/0 This course expands upon previous knowledge of musculoskeletal anatomy. Content areas include applied movement concepts and data collection relevant to the role of the physical therapist assistant. Prerequisites: PTAP1300, 3I01.1310, BIOL1320; Co -requisite: PTAP1201 PTAP2121: Cardiopulmonary Rehabilitation Lab Credit Hours: 1,00 Clock Hours: 0/30/0 This course accompanies PTAP2220 and covers practical application and instruction of cardlopulmonary rehabilitation techniques and demonstration of competency. Implementation of the cardiopulmonary plan of care is included. Prerequisites: PTAP2201, PTAP2400; Co -requisite: PTAP2220 PTAP2131: Rehabilitation for Specialized Disorders Lab Credit Hours: 1,00 Clock Hours: 0/30/0 This course explores the role of the physical therapist assistant in Implementation of the plan of care for patient individuals with specialized disorders and complements the lecture course. Practical application of data collection and interventions associated with discussed disorders. Demonstration of competency and implementation of plan of care is emphasized. Prerequisites: PTAP2121, PTAP2220, PTAP2525; Co -requisite: PTAP2230 PTAP2201: Neuromuscular Rehabilitation Lab Credit Hours: 2.50 Clock Hours: 0/75/0 This course accompanies PTAP2400 and covers practical application and instruction of neuromuscular rehabilitation techniques and demonstration of competency. Implementation of the neurologic plan of care is included. Prerequisites: PTAP1201, PTAP1210, PTAP1211, PTAP1350, PTAP1400; Co - requisite: PTAP2400 PTAP2210: Rehabilitation Through the Lifespan Credit Hours: 2.00 Clocl<Hours: 30/0/0 Rehabilitation of individuals throughoutthe lifespan is discussed: special considerations in the pediatric and geriatric populations. Prerequisites: PTAP1201, PTAP1210, PTAP1211, PTAP1350, PTAP1400, PSYC1320 PTAP2220: Cardiopulmonary Rehabilitation Credit Hours: 2,00 Clock Hours: 30/0/0 common musculoskeletal dysfunctions and role ofthe physical therapist Exploration of the role of the physical therapist assistant in care of patient assistant in implementation of the plan of care. Exercise principles, technique with cardiovascular and pulmonary disorders In implementing the plan of care. Prerequisites: PTAP2201, PTAP2400; Co -requisite: PTAP2121 2020-2021 Garden Grove Catalog I Publication Date:. November 30, 2020 1 Effective July 1, 2020 through June 30, 2021 WV PTAP2230: Rehabilitation for Specialized Disorders Credit Hours: 2.00 Clock Hours: 30/0/0 This course explores the role of the physical therapist assistant in implementation of the plan of care for patient individuals with specialized disorders. Prerequisites: PTAP2121, PTAP2220, PTAP2525; Co -requisite: PTAP2131 PTAP2340: Special Topics for the Physical Therapist Assistant Credit Hours: 3.00 Clock Hours: 45/0/0 This course covers administrative issues and career development as well as current topics in physical therapy. Clinical experiences and presentation of case histories are completed. The course is designed to meet the needs of the student in regional considerations. Topics may vary from offering to offering. Prerequisites: PTAP2131, PTAP2230, PTAP2535 PTAP2400: Neuromuscular Rehabilitation Credit Hours: 4.00 Clock Hours: 60/0/0 This course covers the role of the physical therapist assistant (PTA) in the management of patients with common neurological dysfunctions. The student will learn theoretical principles and how to integrate them in treatment. Prerequisites: PTAP1201, PTAP1210, PTAP1211, PTAP1350, PTAP1400; Co -requisite: PTAP2201 PTAP2525: Clinical Experience I Credit Hours: 5.00 Clock Hours: 0/0/240 This full-time, six week, clinical affiliation will provide the student with initial exposure to the clinical setting. The PTA student will be under the direct supervision of a PT and/or PTA. This clinical affiliation allows students to practice patient care skills, document treatment techniques and enhance communication skills with all health care team members. Prerequisites: PTAP1221,PTAP1240,PTAP1241,PTAP1320,PTAP2201,PTAP2210, PTAP2400 PTAP2535: Clinical Experience II Credit Hours: 5.00 Clock Hours: 0/0/240 This full-time, six week, clinical affiliation, will allow students to expand upon their previous clinical experience and incorporate the knowledge and skills from additional coursework. The student will be under the direct supervision of a PT and/or PTA. Emphasis is placed on the student assuming a more active role with the rehabilitation team for the delivery of care. Prerequisites: PTAP2121, PTAP2220, PTAP2525 PTAP2545: Clinical Experience III Credit Hours: 5.00 Clock Hours: 0/0/240 At the completion of this full-time, six week clinical affiliation, the student goal will be to perform as an entry-level physical therapist assistant. Students participate in this clinical experience under the supervision of a licensed physical therapist and/or physical therapist assistant. Prerequisites: PTAP2131,PTAP2230,PTAP2535 PVN101CR: Personal & Practical/Vocational Concepts Credit Hours: 1.00 Clock Hours: 30/0 This course introduces the student to the role of a student, basic skills for success, nursing history, and trends; nursing ethics; legal aspects of nursing; practical relationships in healthcare, including the role of the practical/vocational and professional nurse; and nursing education. Co - requisite: PVN103CR PVN102CR: Foundations of Nursing Credit Hours: 1.00 Clock Hours: 30/0 Students are introduced to nursing concepts and principles. Students are given an overview ofthe nurse -client relationship, principles of therapeutic communication, and cultural diversity among clients. Patient care is discussed through the life span, including care of the geriatric client. Death and dying concerns are introduced and discussed. Steps of the nursing process are presented asthe frameworkfor determining and meeting clients' needs within the scope of practice. Co -requisite: PVN103CR PVN103CR: Clinical Practice I Credit Hours: 3.00 Clock Hours: 0/100 This course provides the student with the opportunityto learn and practice in the skills laboratory basic nursing principles and procedures related to meetingthe daily needs of clients. Safetyas a key element in care is introduced. The nursing process is Integrated with an emphasis on all components using standardized nursing language. Nursing skills include gathering data related to vital signs, bed and bath of the client, skin care, standard precautions, asepsis, basic care procedures, and activities of daily living (ADL) support skills. Documentation is emphasized in this course and the student is introduced to providing appropriate client information.The nursing student is introduced to computers and the Windows environment. The student is given the skills necessary for Basic Life Support certification (Cardiopulmonary Resuscitation -CPR). PVN104CR: College Mathematics Credit Hours: 2.00 Clock Hours: 45/0 This course covers principles and applications of whole numbers, fractions, decimals, percentages, ratio, proportions, measurements, statistics, basic algebra, and geometry. The metric system, the apothecary system, and conversion between systems are presented. Allied health applications are discussed. Co -requisite: PVN103CR PVN105CR: Fundamentals of Anatomy & Physiology Credit Hours: 2.00 Clock Hours: 45/0 This course introduces the student to the structure and function of the body. Directions, geometric planes, and cavities of the body are presented. Cells, tissues, organs, and systems are discussed. The major organs of each system and how they relate to the overall status of the body are covered. Co - requisite: PVN103CR PVN106CR: Pharmacology Credit Hours: 2.00 Clock Hours: 45/0 This course focuses on dosages, applications, side effects, toxicity, and laboratorytests performed to monitor actions and effects of specific drugs. Issues involved with I.V. (intravenous) monitoring will be covered. Drug calculation examinations must be passed with a score of 85 percent. Co - requisite: PVN103CR PVN121CR: Introduction to Medical -Surgical Nursing Credit Hours: 1.50 Clock Hours: 40/0 2020-2021 Garden Grove Catalog I Publication Date: November 30, 2020 1 Effective July 1, 2020 through June 30, 2021 m This course introduces students to head -to -toe client data gathering, care of the pre- and post -operative client, and care of clients with self -care deficits. Asepsis, elements of the infectious process, causes of disease, basic intravenous (I.V.) practicum (site rate, solution identification), and the body's normal defenses are discussed. Students learn to incorporate the nursing process in the care of pre- and post -operative clients, as well as those with self -care deficits. Prerequisite: PVN101CR, PVN102CR, PVN103CR, PVN104CR, PVN105CR, PVN106CR. Co -Requisite: PVN125CR. PVN122CR: Nutrition Credit Hours: 2.00 Clock Hours: 45/0 This course covers functions and food sources of proteins, carbohydrates and fats, and identifies current recommenciationsfor Intake. Discussion includes changes in nutrient needs throughoutthe lifecycle and suggestions to ensure adequate nutrition during each stage of life. Students are introduced to standard diets and modifications of diets for disease processes. Prerequisite: PVN101CR, PVN102CR, PVN103CR,PVN104CR,PVN105CR,PVN106CR.Co- Requisite:. PVN125CR. PVN123CR: Mental Health Nursing Care Credit Hours: 0.50 Clock Hours: 15/0 This course emphasizes nursing care of the client and family, which includes assisting them in achieving satisfactory and productive ways of coping with daily living and lifestyle changes. The course includes discussion of eating disorders, alcoholism, drug addiction, anxiety, defense mechanisms, and major mental disorders. Prerequisite: PVN101CR, PVN102CR, PVN103CR, PVN104CR, PVN105CR, PVN106CR. Co -Requisite: PVN125CR. PVN124CR: Integumentary Nursing Care Credit Hours: 1,00 Clock Hours: 24/0 This course emphasizes common diseases and disorders of the integumentary system, including related treatments and pharmacological agents used. The student is provided with the knowledge necessary to use the nursing process In caring for clients with integumentary problems. Prerequisite: PVN101CR, PVN102CR, PVN103CR, PVN104CR, PVN105CR, PVN106CR. Co -Requisite: PVN125CR. PVN125CR: Clinical Practice II Credit Hours: 7.00 Clock Hours: 0/220 This course presents nursing care and procedures in the skills laboratory and the use of the nursing process while providing client care in clinical settings throughout term 2. Students apply their knowledge learned in the classroom to the skills laboratory scenarios and in a clinical setting with related client assignments. The hours for skills laboratory and clinical setting are designated and concurrent with each course. Prerequisite: PVN101CR, PVN102CR, PVN103CR, PVN104CR, PVN105CR, PVN106CR. PVN131CR: Cardiovascular Nursing Care Credit Hours: 1.00 Clock Hours: 24/0 This course emphasizes common diseases and disorders of the cardiovascular and lymphatic systems. It includes common related treatments and pharmacological agents used. The student is provided with the knowledge necessary to use the nursing process In caring for clients with cardiovascular and lymphatic diseases and disorders. Prerequisite: PVN101CR, PVN102CR, PVN103CR, PVN104CR, PVN105CR, PVN106CR, PVN121CR, PVN122CR, PVN123CR, PVN124CR, PVN125CR. Co -Requisite: PVN136CR. PVN132CR: Respiratory Nursing Care Credit Hours: 1.00 Clock Hours: 24/0 This course emphasizes common respiratory system disease processes. It also includes related treatments and pharmacological agents used. The student is provided with the knowledge necessary to use the nursing process in caring for clients with respiratory problems. Prerequisite: PVN101CR, PVN102CR, PVN103CR, PVN104CR, PVN105CR, PVN106CR, PVN121CR, PVN122CR, PVN123CR, PVN124CR, PVN125CR. Co -Requisite: PVN136CR. PVN133CR: Human Growth & Development Credit Hours: 2.00 Clock Hours: 45/0 Course identifies and discusses all stages in the lifespan from infancy through late adulthood. Cultural considerations, types of families, changes affecting modern families and family patterns, and qualities of functional families are presented. Related nursing considerations to the various stages of life are included. Prerequisite: PVNl01CR, PVN102CR, PVN103CR, PVN104CR, PVN105CR, PVN106CR, PVN121CR, PVN122CR, PVN123CR, PVN124CR, PVN125CR. Co -Requisite: PVN136CR. PVN134CR: Genito-Urinary Nursing Care Credit Hours: 1.00 Clock Hours: 24/0 This course emphasizes the common disease processes, treatments, and pharmacological agents used for disorders of the gen ito-urinary and male reproductive systems. Sexually transmitted diseases are introduced. Students are provided with the knowledge necessary to use the nursing process in caring for clients with renal/urinary and male reproductive problems. Prerequisite: PVN101CR, PVN102CR, PVN103CR, PVN104CR, PVN105CR, PVN106CR, PVN121CR, PVN122CR, PVN123CR, PVN124CR, PVN125CR, Co Requisite: PVN136CR. PVN135CR: Musculoskeletal Nursing Care Credit Hours: 1.00 Clock Hours: 24/0 This course emphasizes the common disease processes, treatments, and pharmacological agents used for disorders of the musculoskeletal system. The student is provided with the knowledge necessary to use the nursing process in caring for clientswith musculoskeletal problems. Prerequisite: PVN101CR, PVN102CR, PVN103CR, PVN104CR, PVN105CR, PVN106CR, PVN121CR, PVN122CR, PVN123CR, PVN124CR, PVN125CR. Co -Requisite: PVN136CR. PVN136CR: Clinical Practice III Credit Hours: 6.50 Clock Hours: 0/200 This course presents nursing care and procedures in the skills laboratory and the use of the nursing process while providing client care in clinical settings throughoutterm 3. Students applytheir knowledge learned in the classroom to the skills laboratory scenarios and in a clinical setting with related client assignments. The hours for skills laboratory and clinical setting are designated and concurrent with each course. Prerequisite: PVN101CR, PVN102CR, PVN103CR, PVN104CR, PVN105CR, PVN106CR, PVN121CR, PVN122CR, PVN123CR, PVN124CR, PVN125CR. PVN140CR: Gastrointestinal Nursing Care Credit Hours: 1.00 Clock Hours: 24/0 This course emphasizes the common disease processes, treatments, and pharmacological agents used for disorders of the gastrointestinal disorders. 2020-2021 Garden Grove Catalog I Publication Date: November 30, 2020 1 Effective July 1, 2020 through June 30, 2021 70 The student Is provided with the knowledge necessary to use the nursing process in caring for clients with gastrointestinal problems. Prerequisite: PVN101CR, PVN102CR, PVN103CR, PVN104CR, PVN105CR, PVN106CR, PVN121CR, PVN122CR, PVN123CR, PVN124CR, PVN125CR, PVN131CR, PVN132CR, PVN133CR, PVN124CR, PVN135CR, PVN136CR. Co -Requisite: PVN145CR. PVN141CR: Neuro-Sensory Nursing Care Credit Hours: 1.00 Clock Hours: 24/0 This course emphasizes the common disease processes, treatments, and pharmacological agents used for neuro-sensory disorders. The student is provided with the knowledge necessary to use the nursing process in caring for clients with neuro-sensory problems and disorders of the special senses. Prerequisite: PVN101CR, PVN102CR, PVN103CR, PVN104CR, PVN105CR, PVN106CR, PVN121CR, PVN122CR, PVN123CR, PVN124CR, PVN125CR, PVN131CR, PVN132CR, PVN133CR, PVN124CR, PVN135CR, PVN136CR. Co - Requisite: PVN145CR. PVN142CR: Endocrine Nursing Care Credit Hours: 1.00 Clock Hours: 24/0 This course emphasizes the common disease processes, treatments, and pharmacological agents used for endocrine disorders. The student is provided with the knowledge necessary to use the nursing process in caring for clients with endocrine problems. Prerequisite: PVN101CR, PVN102CR, PVN103CR, PVN104CR, PVN105CR, PVN106CR, PVN121CR, PVN122CR, PVN123CR, PVN124CR, PVN125CR, PVN131CR, PVN132CR, PVN133CR, PVN124CR, PVN135CR, PVN136CR. Co -Requisite: PVN145CR. PVN143CR: Immune System & Oncology Nursing Care Credit Hours: 1.00 Clock Hours: 24/0 This course focuses on diseases caused by disorders of the immune system. Students learn to use the nursing process in caring for clients with immunodeficiency disorders. The course Includes oncology, its disease process, diagnostic procedures, and treatment modalities. Psychosocial aspects of immu odeficiencies and oncology are considered. Prerequisite: PVN101CR, PVN102CR, PVN103CR, PVN104CR, PVN105CR, PVN106CR, PVN121CR, PVN122CR, PVN123CR, PVN124CR, PVN125CR, PVN131CR, PVN132CR, PVN133CR, PVN124CR, PVN135CR, PVN136CR. Co -Requisite: PVN145CR. PVN144CR: Community Health Nursing Care Credit Hours: 0.50 Clock Hours: 15/0 This course exploresthe role of thevocational nurse in community settings. Home health, hospice, and skilled nursing are discussed. The student is introduced to concepts of terrorism and bioterrorism. The student is provided with the knowledge necessary to use the nursing process in the delivery of comprehensive nursing care as a member of the healthcare team. Prerequisite: PVN101CR, PVN102CR, PVN103CR, PVN104CR, PVN105CR, PVN106CR, PVN121CR, PVN122CR, PVN123CR, PVN124CR, PVN125CR, PVN131CR, PVN132CR, PVN133CR,PVN124CR,PVN135CR,PVN13GCR.Co- Requisite: PVN145CR. throughout term 4. Students apply their knowledge learned in the classroom to the skills laboratory scenarios and in a clinical setting with related client assignments. The hours for skills laboratory and clinical setting are designated and concurrentwith each course. Prerequisite: PVN101CR, PVN102CR, PVN103CR, PVN104CR, PVN105CR, PVN106CR, PVN121CR, PVN122CR, PVN123CR, PVN124CR, PVN125CR, PVN131CR, PVN132CR, PVN133CR, PVN124CR, PVN135CR, PVN136CR. PVN150CR: Maternal & Child Health Nursing Care Credit Hours: 1.50 Clock Hours: 38/0 This course emphasizesthe common disease processes, treatments, and pharmacological agents used for female reproductive disorders. Included is a study of the childbearing process from pregnancy through birth and the postpartum period. Content reviews normal pregnancy and stressesthe high - risk client within each phase of pregnancy. The student is provided with the knowledge necessary to use the nursing process in the care of female clients with reproductive system disorders, normal pregnancy, and high -risk pregnancy. Common childhood diseases and disorders, treatments, pharmacological agents, and the use ofthe nursing process in the care ofthe ill child from infancythrough adolescence are covered. Prerequisite: PVN101CR, PVN102CR, PVN103CR, PVN104CR, PVN105CR, PVN106CR, PVN121CR, PVN122CR, PVN123CR, PVN124CR, PVN125CR, PVN131CR, PVN132CR, PVN133CR, PVN124CR, PVN135CR, PVN136CR, PVN140CR, PVN141CR, PVN142CR, PVN143CR, PVN144CR, PVN145CR. Co -Requisite: PVN152CR. PVN151CR: Leadership Credit Hours: 0.50 Clock Hours: 20/0 This course introduces management principles and the role the practical/vocational nurse as a leader and memberofthe healthcare team. Prerequisite: PVN101CR, PVN102CR, PVN103CR, PVN104CR, PVN105CR, PVN106CR, PVN121CR, PVN122CR, PVN123CR, PVN124CR, PVN125CR, PVN131CR, PVN132CR, PVN133CR, PVN124CR, PVN135CR, PVN136CR, PVN140CRp PVN141CR, PVN142CRp PVN143CR, PVN144CR, PVN145CR. Co - Requisite: PVN152CR. PVN152CR: Clinical Practice V Credit Hours: 7.00 Clock Hours: 0/220 This course presents nursing care and procedures in the skills laboratory and the use of the nursing processwhile providing client care in clinical settings throughout term 5. Students applytheir knowledge learned in the classroom to the skills laboratory scenarios and in a clinical settingwith related client assignments. The hours for skills laboratory and clinical setting are designated and concurrent with each course. Prerequisite: PVN101CR, PVN102CR, PVN103CR, PVN104CR, PVN105CR, PVN106CR, PVN121CR, PVN122CR, PVN123CR, PVN124CR, PVN125CR, PVN131CR, PVN132CR, PVN133CR, PVN124CR, PVN135CR, PVN136CR, PVN140CR, PVN141CR, PVN142CR, PVN143CR, PVN144CR, PVN145CR. PVN154CR: NCLEX Review Credit Hours: 0,50 Clock Hours: 16/0 This course presents a review of the Vocational Nursing program with the PVN145CR: Clinical Practice IV emphasis on NCLEX questions and the critical thinking necessaryfor Credit Hours: 7.00 Clock Hours: 0/215 successful completion ofthe test. Prerequisite: PVN101CR, PVN102CR, PVN103CR, PVN104CR, PVN105CR, PVN106CR, PVN121CR, PVN122CR, This course presents nursing care and procedures in the skills laboratory and PVN123CR, PVN124CR, PVN125CR, PVN131CR, PVN132CR, PVN133CR, the use of the nursing process while providing client care In clinical settings 2020-2021 Garden Grove Catalog I Publication Date: November30, 2020 1 Effective July 1, 2020 through June 30, 2021 71 PVN124CR, PVN135CR, PVN136CR, PVN140CR, PVN141CR, PVN142CR, PVN143CR, PVN144CR, PVN145CR. Co -Requisite: PVN152CR. RT210: Introduction to & Applied Respiratory Therapeutics Credit Hours: 12.00 Clock Hours: 180/60/0 Students learn applicable medical terminology and the metric conversions used in respiratory therapy. They learn applied anatomy, physiology, and mechanics of the pulmonary system and the relationship between respiration and cardiac function. Students learn to recognize normal and abnormal arterial blood gas results, They learn the principles of gas physics and their application to oxygen, aerosol, and humidity therapies. Students begin the process of professional development and learn self-esteem and motivational skills necessary to become employed. Students learn the conditions that indicate the need for oxygen therapy. They explore the potential hazards associated with oxygen therapy, study the different oxygen delivery devices, and learn how to assemble and test equipment. They practice setting up oxygen, aerosol, and humidity therapies. They are introduced to the various pharmacological agents used in respiratory therapy and their biochemical properties. Students learn the Indications for and the potential hazards of IPPB and incentive spirometry therapies. Students have the opportunity to practice procedures for the administration of these therapies to patients in a laboratory setting. Students learn to perform cardiopulmonary resuscitation (CPR) and chest auscultation and to administer metered dose inhalation therapy. Professional development will continue, including ethics. Prerequisites: General Education courses respective to each program must be successfully completed. RT220: Clinical Medicine I Credit Hours: 10.00 Clock Hours: 30/30/315 Students learn to perform patient assessments, including assessing the need for secretion removal and howto perform the appropriate procedures. Students examine the etiology of respiratory disease, learn to identify common pathogenic organisms, and explore various isolations and sterilization techniques. They learn to maintain and manage an artificial alrway and will explorethe physiology of blood gases and the techniques for analyzing arterial blood gas samples. A large portion ofthis course is spent in a clinical externship practicing the skills related to what has been learned to identify, perform, and assess the results ofvarious diagnostic pulmonary function tests. Prerequisite: RT210 RT230: Clinical Medicine II Credit Hours: 10.00 Clock Hours: 30/30/315 Students examine the pathologies of the cardiopulmonary symptoms and recognize the manifestations and systems of restrictive and obstructive pulmonary disease. Students study the various types of mechanical ventilators to identify the modalities of continuous mechanical ventilation. They learn how to set up ventilators and monitor a ventilator patient. Students learn how to apply PEEP/CPAP and intermittent mandatory ventilation. They learn the special considerations for continuous mechanical ventilation and long-term life support. They learn the advanced techniques and proper maintenance procedures associated with continuous mechanical ventilation, as well as the indications for and techniques applicable to, the discontinuation of ventilation. They learn to recognize the various pulmonary disease states associated with ventilator patients and how to evaluate the patients status and response to therapy. A large portion of this course is spent in a clinical externship practicing the skills related to what has been learned in the classroom and laboratory. Prerequisite: RT220 RT240: Clinical Specialty Areas/Comprehensive Review Credit Hours: 10.00 Clock Hours: 75/30/180 Students learn anatomy, physiology, and respiratory care considerations of the pediatric and neonatal patient. They learn to identify and administer the pharmacological agents used in critical care and explore the goals and objectives of pulmonary rehabilitation and patient education. Students work on case studies related to these topics. A large portion of this course is spent In a clinical externship practicing the skills related to what has been learned in the classroom and laboratory. Prerequisite: RT230 RT250: Advanced Clinical Practice Credit Hours: 10.00 Clock Hours: 100/40/90 This course offers a comprehensive overview of the math used for respiratory therapy calculations and provides an opportunity for the student to learn advanced skills related to respiratory patient care. The course offers a comprehensive study of current standardized pulmonary function modalities and the interpretation of testdata. It also includesa comprehensive review of critical thinking skills and therapist -driven protocols as applied to the successful completion of the certification examinations offered by the National Board for Respiratory Care (NBRC). Prerequisite: RT240 SOC11310: Introduction to Sociology Credit Hours: 3.00 Clock Hours: 45/0/0 This course is a general introduction to the study of sociology, which is the systematic study of human society and the social forces that shape human social life. The goal of this course is to provide the student with an overview of how sociology helps us understand human societies, human relationships, group aspects of behavior, and social institutions. 2020-2021 Garden Grove Catalog I Publication Date: November 30, 2020 1 Effective July 1, 2020 through June 30, 2021 72 Calendar 2020 Student Holidays January 1, 2020 New Year's Day January 20, 2020 Martin Luther King Jr. Day May 25, 2020 Memorial Day July 3, 2020 Independence Day September 7, 2020 Labor Day November 26, 2020 Thanksgiving Day November 27, 2020 Friday After Thanksgiving December 24, 2020 Christmas Eve December 25, 2020 Christmas Day Graduation Dates Graduation dates are estimated and may vary due to individual students' clinical/externship schedules. Clinical Schedules Clinical rotations may consist of up to 12-hour shifts. Shift times may vary and may include weekends. General Education classes maybe morning and/or afternoon sessions or online. Externship Schedules Externship schedules may consist of 4-8 hour shifts during the daytime hours. Hours of Operation Classroom —open at least 15 minutes before and after each Administration-8 a.m. to 8 p.m.; Monday through Thursday and 8 a.m. to 5 p.m.; Friday 2020-2021 Garden Grove Catalog I Publication Date: November 30, 2020 1 Effective July 1, 2020through June 30, 2021 73 Dental Assistant 2019 2019 Monday — Friday 6:00 a.m.-10:00 a.m. Monday — Friday 8:00 a.m.-12:00 p.m. Monday — Friday 10:00 a.m. 2:00 p.m. Monday — Friday 1:00 p.m.-5:00 p.m. Monday —Thursday 6:00 p.m.-10:00 p.m. Start Graduate Start Graduate Start Graduate Start Graduate Start Graduate 01/28/19 10/18/19 01/28/19 10/18/19 01/28/19 10/18/19 01/28/19 10/18/19 01/28/19 10/18/19 02/26/19 11/15/19 02/26/19 11/15/19 02/26/19 11/15/19 02/26/19 11/15/19 02/26/19 11/15/19 03/27/19 12/17/19 03/27/19 12/17/19 03/27/19 12/17/19 03/27/19 12/17/19 63/27/19 12/17/19 04/25/19 01/17/20 04/25/19 01/17/20 04/25/19 01/17/20 04/25/19 01/17/20 04/25/19 01/17/20 Monday —Thursday 6:00 a.m.-11:00 a.m. Monday —Thursday 8`:00 a.m.-1:00 p.m. Monday —Thursday 10:00 a.m.-3:00 p. M. Monday —Thursday 1:00 p.m. — 6:00 P. M. Monday —Thursday 6:00 p.m.-11:00 P. m. 05/23/19 02/21/20 05/23/19 02/21/20 O5/23/19 02/21/20 05/23/19 02/21/20 05/23/19 02/21/20 06/24/19 03/26/20 06/24/19 03/26/20 06/24/19 03/26/20 06/24/19 03/26/20 06/24/19 03/26/20 07/24/19 04/23/20 07/24/19 04/23/20 07/24/19 04/23/20 07/24/19 04/23/20 07/24/19 04/23/20 08/22/19 05/21/20 08/22/19 05/21/20 08/22/19 05/21/20 08/22/19 05/21/20 08/22/19 05/21/20 09/23/19 06/22/20 09/23/19 06/22/20 09/23/19 06/22/20 09/23/19 06/22/20 09/23/19 06/22/20 10/21/19 07/21/20 10/21/19 07/21/20 10/21/19 07/21/20 10/21/19 07/21/20 1 10/21/19 07/21/20 11/18/19 08/19/20 11/18/19 08/19/20 11/18/19 08/19/20 11/18/19 08/19/20 11/18/19 08/19/20 12/17/19 09/21/20 12/17/19 09/21/20 12/17/19 09/21/20 12/17/19 09/21/20 1 12/17/19 1 09/21/20 2020-2021 Garden Grove Catalog I Publication Date: November 30, 2020 1 Effective July 1, 2020 through June 30, 2021 74 Dental Assistant 2020 2020 Monday —Thursday 6:00 a.m.-11:00 a.m. Monday —Thursday 8:00 a.m.-1:00 p.m. Monday —Thursday 10:00 a.m.-3:00 p.m. Monday —Thursday 1 00 p.m.-6:00 p.m. Monday —Thursday 5:30 p.m.-10:30 p.m. Start FGraduate Start Graduate Start Graduate Start Graduate Start Graduate 01/27/20 10/19/20 01/27/20 10/19/20 01/27/20 10/19/20 01/27/20 10/19/20 01/27/20 10/19/20 02/24/20 11/16/20 02/24/20 11/16/20 02/24/20 11/16/20 02/24/20 11/16/20 02/24/20 11/16/20 03/30/20 12/15/20 03/30/20 12/15/20 03/30/20 12/15/20 03/30/20 12/15/20 03/30/20 12/15/20 04/27/20 01/15/21 04/27/20 01/15/21 04/27/20 01/15/21 04/27/20 01/15/21 04/27/20 01/15/21 05/26/20 02/19/21 05/26/20 02/19/21 05/26/20 02/19/21 05/26/20 02/19/21 05/26/20 02/19/21 06/24/20 03/19/21 06/24/20 03/19/21 06/24/20 03/19/21 06/24/20 03/19/21 06/24/20 03/19/21 07/23/20 04/16/21 07/23/20 04/16/21 07/23/20 04/16/21 07/23/20 04/16/21 07/23/20 04/16/21 08/24/20 05/14/21 08/24/20 05/14/21 08/24/20 05/14/21 08/24/20 05/14/21 08/24/20 05/14/21 09/22/20 06/14/21 09/22/20 06/14/21 09/22/20 06/14/21 09/22/20 06/14/21 09/22/20 06/14/21 10/20/20 07/15/21 10/20/20 07/15/21 10/20/20 07/15/21 10/20/20 07/15/21 :W/20/20 07/15/21 11/17/20 08/13/21 11/17/20 08/13/21 11/17/20 68/13/21 11/17/20 08/13/21 11/17/20 08/13/21 12/16/20 09/13/21 12/16/20 09/13/21 12/16/20 09/13/21 12/16/20 09/13/21 12/16/20 09/13/21 Dental Hygiene 2019 Start Graduate 04/08/19 03/12/21 11/25/19 10/29/21 Dental Hygiene 2020 Start Graduate 7/27/20 06/24/22 Dental Hygiene 2021 Start Graduate 03/22/21 02/17/23 11/08/21 10/06/23 Medical Assistant 2019 Morning Classes Monday — Friday Afternoon Monday — Classes Friday Evening Classes Monday -Thursday Start Graduate Start Graduate Start Graduate 01/28/19 09/05/19 01/28/19 09/05/19 01/28/19 09/05/19 02/26/19 10/04/19 02/26/19 10/04/19 02/26/19 10/04/19 03/27/19 11/01/19 03/27/19 1 11/01/19 03/27/19 11/01/19 04/25/19 12/03/19 04/25/19 1 12/03/19 04/25/19 12/03/19 Morning Classes Monday -Thursday 8:00 a.m. —1:00 p.m. Afternoon Classes Monday —Thursday 1:00 p.m.-6:00 p.m. Evening Classes Monday — Thursday 6:00 p.m.-11:00 p.m. 2020-2021 Garden Grove Catalog I Pub licatlon Date: November 30, 2020 1 Effective July 1, 2020through June 30, 2021 75 05/23/19 01/02/20 05/23/19 01/02/20 05/23/19 01/02/20 06/24/19 02/03/20 06/24/19 02/03/20 06/24/19 02/03/20 07/24/19 03/26/20 07/24/19 03/26/20 07/24/19 03/26/20 08/22/19 04/23/20 08/22/19 04/23/20 08/22/19 04/23/20 09/23/19 OS/21/20 O9/23/19 05/21/20 09/23/19 05/21/20 10/21/19 06/22/20 10/21/19 06/22/20 10/21/19 06/22/20 11/18/19 07/21/20 11/18/19 07/ 11/20 11/18/19 07/21/20 12/17/19 08/19/20 12/17/19 08/19/20 12/17/19 08/19/20 Medical Assistant 2020 Morning Classes Monday —Thursday 8:00 a.m. —1:00 p.m. Afternoon Classes Monday — Thursday 1:00 p.m.-6:00 p.m. Evening Classes Monday —Thursday 5:30 p.m.-10:30 p.m. Start Graduate Start Graduate Start Graduate 01/27/20 09/21/20 01/27/20 09/21/20 01/27/20 09/21/20 02/24/20 10/19/20 02/24/20 10/19/20 02/24/20 10/19/20 03/30/20 11/16/20 03/30/20 11/16/20 03/30/20 11/16/20 04/27/20 12/15/20 04/27/20 12/15/20 04/27/20 12/15/20 05/26/20 01/21/21 05/26/20 01/21/21 05/26/20 01/21/21 06/24/20 02/18/21 06/24/20 02/18/21 06/24/20 02/18/21 07/23/20 03/18/21 07/23/20 03/18/21 07/23/20 03/18/21 08/24/20 04/15/21 08/24/20 04/15/21 08/24/20 04/15/21 09/22/20 05/13/21 09/22/20 05/13/21 09/22/20 05/13/21 10/20/20 06/14/21 10/20/20 06/14/21 10/20/20 06/14/21 11/17/20 07/15/21 11/17/20 07/15/21 11/17/20 07/15/21 12/16/20 08/12/21 1 12/16/20 08/12/21 12/16/20 08/12/21 Morning Classes Monday — Friday Evening Classes Monday — Friday Start Graduate Start Graduate 01/28/19 09/05/19 01/28/19 09/05/19 02/26/19 10/04/19 02/26/19 10/04/19 03/27/19 11/01/19 03/27/19 11/01/19 04/25/19 12/03/19 04/25/19 12/03/19 Morning Classes Monday —Thursday 8:00 a.m. -1:00 p.m. Evening Classes , Monday — Thursday 6:00 p.m.-11:00 p.m. 05/23/19 01/02/20 05/23/19 01/02/20 06/24/19 02/03/20 06/24/19 02/03/20 07/24/19 03/26/20 07/24/19 03/26/20 08/22/19 04/23/20 08/22/19 04/23/20 09/23/19 05/21/20 09/23/19 05/21/20 10/21/19 1 06/22/20 10/21/19 06/22/20 11/18/19 07/21/20 11/18/19 07/21/20 12/17/19 08/19/20 12/17/19 08/19/20 2020-2021 Garden Grove Catalog I Publication Date: November 30, 2020 1 Effective July 1, 2020 through June 30, 2021 76 Medical Office Administration 2020 Morning Classes Monday —Thursday 8:00 a.m. —1:00 p.m. Evening Classes Monday —Thursday 5:30 p.m.-10:30 p.m. Start Graduate Start Graduate 01/27/20 09/21/20 01/27/20 09/21/20 02/24/20 10/19/20 02/24/20 10/19/20 03/30/20 11/16/20 03/30/20 11/16/20 04/27/20 12/15/20 04/27/20 12/15/20 05/26/20 01/21/21 05/26/20 01/21/21 06/24/20 02/18/21 06/24/20 02/18/21 07/23/20 03/18/21 07/23/20 03/18/21 08/24/20 04/15/21 08/24/20 04/15/21 09/22/20 05/13/21 09/22/20 05/13/21 10/20/20 06/14/21 10/20/20 06/14/21 11/17/20 07/15/21 11/17/20 07/15/21 12/16/20 08/12/21 12/16/20 08/12/21 Physical Therapist Assistant 2019 Start Graduate 09/09/19 05/28/21 Physical Therapist Assistant 2020 Start Graduate 05/11/20 01/21/22 Physical Therapist Assistant 2021 Start Graduate 03/22/21 1 11/23/22 Respiratory Therapy 2019 Start Graduate 01/22/19 07/17/20 04/08/19 10/02/20 06/24/19 12/18/20 09/09/19 03/12/21 11/25/19 05/28/21 Respiratory Therapy 2020 Start Graduate 02/24/20 08/13/21 05/11/20 10/29/21 07/27/20 01/21/22 10/12/20 04/08/22 12/21/20 06/24/22 2020-2021 Garden Grove Catalog I Publication Date: November 30, 2020 ]Effective July 1, 2020through June 30, 2021 77 Respiratory Therapy 2021 Start Graduate 03/22/21 09/09/22 06/07/21 11/23/22 08/23/21 02/17/23 11/08/21 05/05/23 Vocational Nursing 2019 Day Classes** Weekend Classes*** Start Graduate Start Graduate 01/22/19 02/14/20 03/18/19 01/16/21 06/24/19 07/17/20 07/29/19 05/29/21 09/09/19 10/02/20 12/12/19 10/10/21 11/25/19 12/18/20 **The Vocational Nursing weekday program has a 32-hour study week. ***The Vocational Nursing weekend program has a 22-hour study week, Clinical hours begin at either 6:30 a.m, or 3:00 p.m. Each student is expected to attend at least one term on a 3:00 p.m. to 11:00 p.m. clinical rotation. Theory classroom hours begin at 6:00 p.m. Vocational Nursing 2020 Day Classes** Weekend Classes*** Start Graduate Start Graduate 02/24/20 03/12/21 05/11/20 05/28/21 07/27/20 08/13/21 10/12/20 10/29/21 **The Vocational Nursing weekday program has a 32-hour study week. ***The Vocational Nursing weekend program has a 21-hour study week. Clinical hours begin at either 6:30 a.m. or 3:00 p.m. Each student is expected to attend at least one term on a 3:00 p.m. to 11:00 p,m. clinical rotation. Theory classroom hours begin at 6:00 p.m. Day Classes** Weekend Classes*** Start Graduate Start Graduate 01/04/21 01/21/22 04/26/21 11/23/22 06/07/21 06/24/22 68/23/ 11 03/31/23 08/23/21 09/09/22 11/08/21 11/23/22 **The Vocational Nursing weekday program has a 32-hour study week ***The Vocational Nursing weekend program has a 22-hour study week. Clinical hours begin at either 5:30 a.m. or 3:00 p.m. Each student is expected to attend at least one term on a 3:00 p.m. to 11:00 p.m. clinical rotation. Theory classroom hours begin at 6:00 p.m, 2020-2021 Garden Grove Catalog I Publication Date: November 30, 2020 1 Effective July 1, 2020 through June 30, 2021 Medical Assistant Dental Assistant Medical Office Administration Vocational Nursing- Weekend Vocational Nursing - Weekday3 Respiratory Therapy3 Physical Therapist Assistant3 Dental Hygiene3 Program Costs Effective 10/19/2020 $ 17,540.00 $ $ 16,176.00 $ 14,507.00 $ 32,452.00 $ 32,452.00 $ 47,120.00 $ 47,580.00 $ 77,226.00 542.00 $ 730.00 $ $ 1,392.00 $ $ 1,349.00 $ 1,349.00 $ 996.00 $ 1,912.00 $ 8,753.00 $ 18,082.00 - $ 16,906.00 $ 15,899.00 - $ 33,801.00 - $ 33,801.00 - $ 48,116.00 $ '49,492.00 - $ 85,979.00 1. While Concorde offers these resources at below general market prices, these prices are subject to change based on market conditions beyond the control of Concorde. There may be certain situations when you may be able to purchase some of these items elsewhere from outside sources at a reduced cost. Students have the right to opt out of purchasing certain Items from Concorde as long as they are able to obtain these resources prior to course start. A student's account will not be charged for any Item the student chooses to purchase on their own. A list of books and supplies associated with your program of study can be found on the Concorde website (www.concorde.edu). A hard copy can be obtained from the campus upon request. 2. The State of California established the Student Tuition Recovery Fund (STRF) to relieve or mitigate economic loss suffered by a student in an educational program at a qualifying institution, who is orwas a California resident while enrolled, or was enrolled in a residency program, if the student enrolled in the institution, prepaid tuition, and suffered an economic loss. Unless relieved of the obligation to do so, you must pay the state -imposed assessment forthe STRF, or It must be paid on your behalf, if you are a student in an educational program, who is a California resident, or are enrolled in a residency program, and prepay all or part of your tuition. You are not eligible for protection from the STRF and you are not required to paythe STRF assessment, if you are not a California resident, or are not enrolled In a residency program. It is Important that you keep copies of your enrollment agreement, financial aid documents, receipts, or any other information that documents the amount paid to the school. Questions regarding the STRF may be directed to the Bureau for Private Postsecondary Education, 1747 N. Market Blvd., Suite 225, Sacramento, CA 95834, (916) 431-6959 or (888) 370-7589. To be eligible for STRF, you must be a California resident or are enrolled in a residency program, prepaid tuition, paid or deemed to have paid the STRF assessment, and suffered an economic loss as a result of any of the following: • The Institution, a location of the institution, or an educational program offered by the institution was closed or discontinued, and you did not choose to participate in a teach -out plan approved by the Bureau or did not complete a chosen teach -out plan approved by the Bureau. • You were enrolled at an Institution or a location of the institution within the 120 day period before the closure of the institution or location of the institution, or were enrolled in an educational program within the 120 day period before the program was discontinued. 2020-2021 Garden Grove Catalog I Publication Date: November 30, 2020 1 Effective July 1, 2020through June 30, 2021 79 • You were enrolled at an institution or a location of the institution more than 120 days before the closure of the institution or location of the Institution, in an educational program offered by the institution as to which the Bureau determined there was a significant decline in the quality or value of the program more than 120 days before closure. • The institution has been ordered to pay a refund by the Bureau but has failed to do so. • The institution has failed to pay or reimburse loan proceeds under a federal student loan program as required bylaw, or has failed to pay or reimburse proceeds received by the institution in excess of tuition and other costs. • You have been awarded restitution, a refund, or other monetary award by an arbitrator or court, based on a violation of this chapter by an institution or representative of an institution, but have been unable to collect the award from the institution. • You sought legal counsel that resulted in the cancellation of one or more of your student loans and have an invoice for services rendered and evidence of the cancellation of the student loan or loans. To qualify for STRF reimbursement, the application must be received within four (4) years from the date of the action or event that made the student eligible for recovery from STRF. A student whose loan is revived by a loan holder or debt collector after a period of noncollection may, at any time, file a written application for recovery from STRF for the debt that would have otherwise been eligible for recovery. If it has been more than four (4) years since the action or event that made the student eligible, the student must have filed a written application for recovery within the original four (4) year period, unless the period has been extended by another act of law. However, no claim can be paid to any student without a social security number or a taxpayer identification number. 3. Application Fee of $100.00 is required for this program. This fee is not part of the total program cost and is not refundable. 4. Total charges for a period of attendance and schedule for total charges for the entire educational program. INCIDENTAL FEES All incidental fees are the responsibility of the student and must be paid prior to receiving any item. Additional Diploma $10.00 *Transcripts are ordered through Parchment $10.00 Administrative Withdrawal Fee $10.00 Copies $0.10/copy Refresher Training $100.00 Repetition Fee (per course) $500.00 Replacement Student ID Card $5.00 Retesting for Waitlist Students $50.00 Returned Check Fee j $15.00 *Subsequent official transcripts are ordered through Parchment, Please view fees below: Digital Official Transcript through Parchment: $7.50 Printed Official Transcript through Parchment: USPS Shipping: $2.50+$7.50 = $10.00 USPS International: $5.00 + $7.50 = $12.50 FedEx Domestic: $25.00 + $7.50 = $32.50 FedEx International: $47.50 + $7.50 = $55.00 2020-2021 Garden Grove Catalog I Publication Date: November 30, 2020 1 Effective July 1, 2020 through June 30, 2021 Occupational Outcomes DENTAL ASSISTANT 31-9091 - Dental Assistants Assist dentist, set up equipment, prepare patient for treatment, and keep records. Sample of reported job titles: Certified Dental Assistant (CDA), Certified Registered Dental Assistant, Dental Assistant (DA), Expanded Duty Dental Assistant (EDDA), Expanded Function Dental Assistant, Oral Surgery Assistant, Orthodontic Assistant (Ortho Assistant), Orthodontic Technician, Registered Dental Assistant (RDA), Surgical Dental Assistant DENTAL HYGIENE 29-1292 — Dental Hygienists Clean teeth and examine oral areas, head, and neck for signs of oral disease. May educate patients on oral hygiene, take and develop x rays, or apply fluoride or sealants. Sample of reported job titles: Dental Hygienist; Dental Hygienist, Mobile Coordinator; Education Coordinator; Hygienist; Implant Coordinator; Pediatric Dental Hygienist; Registered Dental Hygienist (RDH); Registered Dental Hygienist, Part Time Clinical Faculty MEDICAL ASSISTANT 31-9092- Medical Assistants Perform administrative and certain clinical duties under the direction of a physician. Administrative duties may include scheduling appointments, maintaining medical records, billing, and coding information for insurance purposes. Clinical duties may include taking and recording, vital signs and medical histories, preparing patients for examination, drawing blood, and administering medications as directed by physician. Sample of reported job titles: Certified Medical Assistant (CMA), Chiropractor Assistant, Clinical Assistant, Doctor's Assistant, Medical Assistant (MA), Medical Office Assistant, Ophthalmic Technician, Optometric Assistant, Optometric Technician, Registered Medical Assistant (RMA) MEDICAL OFFICE ADMINISTRATION 43-6013 — Medical Secretaries Perform secretarial duties using specific knowledge of medical terminology and hospital, clinic, or laboratory procedures. Duties may include scheduling appointments, billing patients, and compiling and recording medical charts, reports, and correspondence. Sample of reported job titles: Admissions Coordinator, Billing Coordinator, Health Unit Coordinator, Medical Office Specialist, Medical Secretary, Patient Coordinator, Physician Office Specialist, Unit Secretary, Unit Support Representative, Ward Clerk PHYSICAL THERAPISTASSISTANT 31-2021— Physical Therapist Assistants Assist physical therapists in providing physical therapy treatments and procedures. May, in accordance with state laws, assist in the development of treatment plans, carry out routine functions, document the progress of treatment, and modify specific treatments in accordance with patient status and within the scope of treatment plans established by a physical therapist. Generally requires formal training. Sample of reported job titles: Certified Physical Therapist Assistant (CPTA), Home Health Physical Therapist Assistant, Licensed Physical Therapist Assistant (LPTA), Outpatient Physical Therapist Assistant, Per Diem Physical Therapist Assistant (Per Diem PTA), Physical Therapist Assistant (PTA), Physical Therapist Assistant and Nurse Aide, Physical Therapy Assistant (PTA), Physical Therapy Technician (Physical Therapy Tech), Staff Physical Therapy Assistant VOCATIONAL NURSING 29-2061 — Licensed Practical and Licensed Vocational Nurses Care for ill, injured, or convalescing patients or persons with disabilities in hospitals, nursing homes, clinics, private homes, group homes, and similar institutions. May work under the supervision of a registered nurse. Licensing required. Sample of reported job titles: Charge Nurse; Clinic Licensed Practical Nurse (CLINIC LPN); Clinic Nurse; Licensed Practical Nurse (LPN); Licensed Practical Nurse, Clinic Nurse (LPN, Clinic Nurse); Licensed Vocational Nurse (LVN); Office Nurse; Pediatric Licensed Practical Nurse (PEDIATRIC LPN); Private Duty Nurse; Triage Licensed Practical Nurse (TRIAGE LPN) 2020-2021 Garden Grove Catalog 1 Publication Date: November 30, 2020 1 Effective July 1, 2020through June 30, 2021 H1 Personnel Administration Name Education/Credentials Title Rhodes, Lisa Campus President ADA/504 Coordinator Salazar, Grace Campus Administrative Assistant Admissions Name Education/Credentials Title Baldisseri, Richard BS, Western Oregon University Director of Admissions Patel, Rubina Admissions Coordinator Castaneda, Ana Receptionist Ledesma, Eva Receptionist Ayala,lmelda Representative Brown, Ayana Representative Garcia, Marlene Representative Kotoyantz, Alex BS Representative Orosco, Susan Representative Tidwell, Christopher Representative Business Office Name Education/Credentials Title Tabalon, Brian BA Manager Dental Assistant Program Name Education/Credentials Title Navarro, Cindy RDA Program Director Elliott, Kellie RDA Extern Coordinator Leos, Arlene RDA Instructor Raaff, Joyce C. RDA Instructor Trias, Arriane RDA Instructor Voss, Mariana RDA Instructor White, Nicole RDA Instructor 2020-2021 Garden Grove Catalog I Publication Date: November 30, 2020 1 Effective July 1, 2020 through June 30, 2021 RM Dental Hygiene Program Name Education/Credentials Title Goshtasbi, Arezou DDS, University of Southern Program Director California School of Dentistry Soto, Patricia RDA Clinical Coordinator To, David DDS, University of California Los Dentist Angeles School of Dentistry Trombatore, Gary DDS, Georgetown University School Dentist of Dentistry Bardin, Lora RDH, BS, Loma Linda University Instructor Hutchings, Gina RDH, BS, University of Southern Instructor California Luong, Thomas RDH, BS, USC School of Dentistry Instructor Marquette, Denise RDH, BS, University of Southern Instructor California Pierce, Mary Sue RDH, BS, University of Southern Instructor California Smith, Cynthia RDH, BS, University of Southern Instructor California Tran, Iris RDH, BS, West Coast University Instructor Wilson, Elizabeth RDH, MS, Western University of Instructor Health Sciences Wink, Cherie RDH, BS, Cerritos College, San Diego Instructor State University, California Coast University Education Name Education/Credentials Title Omid Parto Pharm. D. Pharmacy Academic Dean Carlos, Lynda Clinical Administrative Assistant Le, Daniel Academic Technology and Media Coordinator Laguatan, Helen Student Records Manager Venter, Kathi Test Proctor Hill, Larry B. B. Ed. Ontario Teacher Education College; MA University of Guelph Tutor 2020-2021 Garden Grove Catalog I Publication Date: November 30, 2020 1 Effective July 1, 2020 through June 30, 2021 Financial Aid Name Education/Credentials Title Cisneros, Grace Financial Aid Director Munoz, Frank Senior Financial Aid Advisor Mercado -Coronado, Evelia Financial Aid Advisor Yuvienco, Rossana Financial Aid Advisor General Education Name Education/Credentials Title Attalla, Nabil I Adjunct Instructor Graduate Employment Name Education/Credentials Title Carlos, Monica Graduate Employment Specialist Medical Assistant Program Name Education/Credentials Title Smith, Kyle MBA, BSHS, RMA Director Hertz, Ariana BA, MA MA Extern Coordinator Alba, Amanda Instructor Medical Office Administration Program Name Education/Credentials Title Smith, Kyle MBA, BSHS, RMA Director Anthony, Lisa CMA MOA Extern Coordinator 2020-2021 Garden Grove Catalog I Publication Date: November 30, 2020 1 Effective July 1, 2020 through June 30, 2021 01 Physical Therapist Assistant Program Name Education/Credentials Title Geurts, Jim MPT, BS Director Aguirre, Corina PTA Clinical Director Beighton, Laurie Administrative Assistant Lorton, Kevin MPT Instructor Martin, Tami APTA Instructor Respiratory Therapy Program Name Education/Credentials Title Fuentez, Aaron RRT-NPS, ACCS, BSRT Program Director McKee, Diana BSRT, Independence University Salt Lake City; ASRT, CA Paramedical College Director of Clinical Education Klein, William P. MD, FACP, FCCP Medical Director Robby, Ayoub M.D., FCCP MD, St. George's University School of Medicine Azar, Rody RPT, RCP Instructor Bunch, Shawn RRT, RCP Instructor Carmona, Damaris RRT, RCP Instructor Carter, Bob BS, Universityof Missouri Instructor Lynch, Rodney RRT, RCP Instructor Mathew, Priska AS, East Los Angeles College Instructor Rogers, Kerman RRT, RCP, BS, Loma Linda University; MA, University of Phoenix Instructor Reyes, Brandon RRT, RCP, BS Instructor Rodriguez, Hipolito RRT Instructor Saucedo,Felipe RRT Instructor Tacazon, Ryan RRT, RCP, BSHS, LVN Instructor Student Affairs Name Education/Credentials Title Liebman, Lori MBA Director Title IX Coordinator Iliebman@concorde.edu Ingrid, Serna BS, California State University, Long Student Services Beach Torres, Lauren BA Student Service Advisor 2020-2021 Garden Grove Catalog I Publication Date: November 30, 2020 1 Effective July 1, 2020 through June 30, 2021 T. Vocational Nursing Program Name Education/Credentials Title Dickson, Carta MSN, RN Western Governors University Director of Nursing Balisbis, Salvador RN, BSN Instructor Bigbee, Renee RN Instructor Boccuzzi, Maria RN, BSN Instructor Capul, Sandhee RN Instructor Carpenter, Kamyia RN, BSN Auburn University Montgomery Instructor Cates, Katherine RN Instructor DesBiens, Miriam BSN, RN Grand Canyon Univesity Instructor Desper, Marlyn LVN, Institute of Medical Studies Instructor Elgan, Elizabeth LVN Instructor Gales, Manal ECFMG Instructor Gullota, Elizabeth RN, MSN Grand Canyon University Instructor Harrington, Jennifer RN, BSN Instructor Ibrahim, Nisma BSN, RN West Coast University Instructor Jain, Neelam RN, BSN Instructor Jones, Anita PhD,MSN, RN University of Phoenix and Issiah College & Seminary Instructor Khan, Maryalice RN, BSN Instructor Miller, William LVN, Institute of Medical Studies Instructor Minter, Brooke LVN Instructor Miranda, Minerva RN, BSN Instructor Pop, Adriana BSN, RN University of Pheonix Instructor Reynado, Astrid RN, BSN Instructor Shahani, Rajini RN, BSN, MSN Instructor Soriano, Adnil RN, ASN Instructor Soriano, Sheryl RN Instructor Tran, Th1 BSN, Lomsa Linda University Instructor Vuong, Linh RN, BS Instructor 2020-2021 Garden Grove Catalog I Publication Date: November 30, 2020 1 Effective July 1, 2020 through June 30, 2021 1. i-I a O � O O > E N � o ro N O C o 0 a a Y a`o o L a E u c a � 'L a O N O U C O � ro � N a W v � L V1 ® 41 v y✓� > O Gi a h W � v ® U COD m � U F a uA iz .ra � u WKz t V P64 u w ti F O O N E ro � ro L L a UO u O d m n r F_ o O O 0 'n O 0 0 of M N m O t NO m Ln m N `~ O m 0 Ln N C N N er • • o .. ins 0 0 O 0 O O O O ti rD m 0 `H 0 0 H N ti L m U) �o �o w w N N N N 19 r VE TJ v_i c 'L ro a L a o o = v bA O a �a a c on� c m � a a c E o- O O Y cc:) C u a C > 3 ac a O 'o Y 'O u a ro c o a-Q= ocn 'D 0 0 oc c ao C a�i u •� c U O c h •� Y m 0 a a Y L 0 o m 'a a a p bA E ro CL C a 0 a O m ;O a O O G ro C m 6 a o c � s" G CL i T c ° o CL E N CL v 'ro c a m 7 a a c v q • L E m m 0 o vro > L a a T O t Y a u- ro c C O c a 'o a a E a; a E o v ¢ EXHIBIT C Em to menl p� r� {y/� �q p� NOTICE � ^� L tl ?.:"' j�vpment 'NFORMA1•�ON NO1�CLj; kEDDment Date: June 4,2020 Number: WSIN19-48 °�' �°$state °f Calif°rnia Expiration Date: 07/04/2020 �+�:r-s STATE NEGOTIATED PERFORMANCE GOALS PY 2020 and 2021 The Workforce Innovation and Opportunity Act (WIOA) Section 116(b) requires the state to reach an agreement with the US Department of Labor (DOL) on state -level performance goals for the Wagner-Peyser, and WIOA Title IB Adult, Dislocated Worker, and Youth programs every two years. In May 2020, the state negotiated the performance goals with the DOL for Program Years (PY) 2020 and 2021 using the Statistical Adjustment Model (SAM) as a baseline. PY 2020 and PY 2021 Negotiated Performance Goals Indicators Adults Dislocated Youth Wagner - Workers Peyser Employment Rate 2nd Quarter After Exit (Includes placement in 67 0% 71.9% 71.0% 61.4% education for Youth Employment Rate 4th Quarter After Exit (Includes placement in 66.0% 72.5% 71.0% 62.0% education for Youth Median Earnings 2nd $6,000 $8,070 $3,490 $6,689 Quarter After Exit Credential Attainment 60.0% 60.0% 60.0% N/A Measurable Skill Gains 50.0% 50.0% 56.4% N/A The Employment Development Department will negotiate levels of performance for five of the WIOA primary indicators of performance with Local Areas for PY 2020 and PY 2021. The state will take into account the following factors when negotiating performance goals with the Local Areas: The EDD is an equal opportunity employer/program. Auxiliary aids and services are available upon request to individuals with disabilities. Page 1 of 2 50:187 EXHIBIT C • How the levels involved compare with the negotiated levels of performance established for the state. • Ensure that the negotiated levels account for the economic conditions and the participant characteristics based on the SAM. • The levels involved promote continuous improvement of the indicators of performance. For more information on the Performance Negotiation process, please review the Workforce Services Directive State Level Performance Goals and Local Area Negotiations (WSD19-11 PDF). If you have questions related to this information, contact the Program Reporting and Analysis Unit at wsbmanaaeperformance@edd.ca.aov. /s/JAIME L. GUTIERREZ, Chief Central Office Workforce Services Division Page 2 of 2 CERTIFICATION REGARDING LOBBYING CERTIFICATION FOR CONTRACTS GRANTS LOANS and COOPERATIVE AGREEMENTS The undersigned certifies, to the best of his or her knowledge and belief, that: 1) No Federal appropriated funds have been paid or will be paid, by or on behalf of the undersigned, to any person for influencing or attempting to influence an officer or employee of any agency, a Member of Congress in connection with the awarding of any Federal contract, the making of any Federal grant, the making of any Federal loan, the entering into of any cooperative agreement, and the extension, continuation, renewal, amendment, or modification of any Federal contract, grant, loan, or cooperative agreement. 2) If any funds other than Federal appropriated funds have been paid or will be paid to any person for influencing or attempting to influence an officer or employee of any agency, a Member of Congress, an officer or employee of Congress, or an employee of a member of Congress in connection with this Federal contract, grant, loan, or cooperative agreement, the undersigned shall complete and submit Standard Form-LLL, "Disclosure Form to Report Lobbying." in accordance with its instructions. 3) The undersigned shall require that the language of this certification be included in the award documents for all subawards at all tiers (including agreements) and that all subrecipient's shall certify and disclose accordingly. This certification is a material representation of fact upon which reliance was placed when this transaction was made or entered into. Submission of this certification is a prerequisite for making or entering into this transaction imposed by 31 U.S.C. 1352. Any person who fails to file the required certification shall be subject to a civil penalty of not less than $10,000 and not more than $100,000 for each such failure occurring on or before October 23, 1996, and of not less than $11,000 and not more than $110,000 for each such failure. Concorde Career Colleges, Inc. Grantee/Contractor Organization John Carreon Name of Certifying Official Signature EXHIBIT D See attached programs Program Title Certification Regarding Drug -Free Workplace Requirements The certification set out below is a material representation upon which reliance is placed by the U.S. Department of Housing and Urban Development in awarding the grant. If it is later determined that the contractor knowingly rendered a false certification, or otherwise violates the requirements of the Drug -Free Workplace Act, the U.S. Department of Housing and Urban Development, in addition to any other remedies available to the Federal Government, may take action authorized under the Drug -Free Workplace Act. CERTIFICATION A. The contractor certifies that it will provide a drug -free workplace by: (a) Publishing a statement notifying employees that the unlawful manufacture, distribution, dispensing, possession or use of a controlled substance is prohibited in the contractor's workplace and specifying the actions that will be taken against employees for violation of such prohibition; (b) Establishing a drug -free awareness program to inform employees about — (1) The dangers of drug abuse in the workplace; (2) The contractor's policy of maintaining a drug -free workplace; (3) Any available drug counseling, rehabilitation, and employee assistance program; and (4) The penalties that may be imposed upon employees for drug abuse violations occurring in the workplace; (c) Making it a requirement that each employee who will be engaged in the performance of the grant be given a copy of the statement required by paragraph (a); (d) Notifying the employee in the statement required by paragraph -(a) that, as a condition of employment under the contract, the employee will - (1) Abide by the terms of the statement; and (2) Notify the employer of any criminal drug statute conviction for a violation occurring in the workplace no later than five days after such conviction. (e) Notifying the U.S. Department of Housing and Urban Development within ten days after receiving notice under subparagraph (d)(2) from an employee or otherwise receiving actual notice of such conviction; EXHIBIT E (f) Taking one of the following actions, within 30 days of receiving notice under subparagraph (d)(2), with respect to any employee who is so convicted - (1) Taking appropriate personnel action against such an employee, up to and including termination; or (2) Requiring such employee to participate satisfactorily in a drug abuse assistance or rehabilitation program approved for such purposes by a Federal, State, or local health, law enforcement, or other appropriate agency; (g) Making a good faith effort to continue to maintain a drug -free workplace through implementation of paragraphs (a), (b), (c), (d), (e) and (f). B. The contractor shall insert in the space provided on the attached "Place of Performance" form the site(s) for the performance of work to be carried out with the grant funds (including street address, city, county, state, and zip code) .the contractor further certifies that, if it is subsequently determined that additional sites will be used for the performance of work under the contract, it shall notify the U.S. Department of Housing and Urban Development immediately upon the decision to use such additional sites by submitting a revised 'Place of Performance" form. 12/02/20 Date Program Operator Signature EXHIBIT E DIVISION OF EMPLOYMENT SERVICES PLACE OF PERFORMANCE FOR CERTIFICATION REGARDING DRUG -FREE WORKPLACE REQUIREMENTS Name: John Carreon Name of Contractor: Concorde Career Colleges, Inc. Contractor Number: N/A Date: 12/02/20 The Contractor shall insert in the space provided below the site(s) expected to be used for the performance of work under the contract covered by the certification: Place of Performance (include street address, city, county, state, zip code for each site): 12951 Euclid Street Garden Grove. CA 92840 Address Certification Regarding Debarment, Suspension. Ineligibility and Voluntary Exclusion Lower Tier Covered Transactions This certification is required by the regulations implementing Executive Order 12549, Debarment and Suspension, 29 CFR Part 98, Section 98.510, Participants' Responsibilities. The regulations were published as Part VII of the May 16, 1988, Federal Register (Pages 19160-19211). (Before completing certification, read instructions which are an integral part of certification) 1. The prospective primary participant, (i.e. grantee) certifies to the best of its knowledge and belief, that it and its principals: a. Are not presently debarred, suspended, proposed for debarment, declared ineligible, or voluntarily excluded from covered transactions by any federal department or agency; b. Have not within a three-year period preceding this proposal been convicted or had a civil judgment rendered against them for commission of fraud or a criminal offense in connection with obtaining, attempting to obtain, or performing a public (federal, state or local) transaction or contract under a public transaction; violation of federal or state antitrust statues or commission of embezzlement, theft, forgery, bribery, falsification or destruction of records, making false statements, or receiving stolen property. c. Are not presently indicted for or otherwise criminally or civilly charged by a government entity (federal, state or local) with commission of any of the offenses enumerated in paragraph (1)(b) of this certification; and d. Have not within a three-year period preceding this application/proposal had one or more public transactions (federal, state or local) terminated for cause or default. 2. Where the prospective primary participant is unable to certify to any of the statements in this certification, such prospective participant shall attach an explanation to this proposal. Concorde Career Colleges, Inc. Grantee/Contractor Organization John Carreon, General Counsel & Chlef Compliance Officer Name and Title of Official Authorized to Certify On Behalf of the Grantee 12/02/20 Date EXHIBIT F INSTRUCTION FOR CERTIFICATION 1. By signing and submitting this proposal, the prospective recipient of Federal assistance funds is providing the certification as set out below. 2. The certification in this clause is a material representation of fact upon which reliance was placed when this transaction was entered into. If it is later determined that the prospective recipient of Federal assistance funds knowingly rendered an erroneous certification, in addition to other remedies available to the Federal Government, the Department of Labor (DOL) may pursue available remedies, including suspension and/or debarment. 3. The prospective recipient of Federal assistance funds shall provide immediate written notice to the person to which this proposal is submitted if at any time the prospective recipient of Federal assistance funds learns that its certification was erroneous whom submitted or has become erroneous by reason of changed circumstances. 4. The terms "covered transaction", "debarment', "suspended", "ineligible", "lower tier covered transaction", "participant', "person", "primary covered transaction", "principle", "proposal", and "voluntarily excluded", as used in this cause, have the meanings set out in the Definitions and Coverage sections of rules implementing Executive Order 12549. You may contact the person to whom this proposal is submitted for assistance in obtaining a copy of those regulations. S. The prospective recipient of Federal assistance funds agrees by submitting this proposal that, should the proposed covered transaction be entered Into, it shall not knowingly enter into any lower tier covered transaction with a person who is debarred, suspended, declared ineligible, or voluntarily excluded from participation in this covered transaction, unless authorized by the DOL. 6. The prospective recipient of Federal assistance funds agrees by submitting this proposal, that it will include the clause title "Certification Regarding Debarment, Suspension, Ineligible, or voluntarily excluded from the covered transaction unless it knows that the certification is erroneous. 7. Nothing contained in the foregoing shall be construed to require establishment of a system of records in order to render in good faith the certification required to exceed that which Is normally possessed by a prudent person in the ordinary course of business dealings. 8. Except for transactions authorized under paragraph 5 of these instructions, if a participant in a covered transaction knowingly enters into a lower tier covered transaction with a person who is suspended, debarred, ineligible, or voluntary excluded from participation in this transaction, in addition to other remedies available to the Federal Government, the DOL may pursue available remedies, including suspension and/or debarment. EXHIBIT F Assurances & Certifications Selected providers will be required to sign and submit "actual" assurances and certificates as required by the City of Santa Ana and the Workforce Development Board on all contracts. I recognize that I must give assurances for each item below. Please initial each box indicating you have read and are providing assurance you are or will be in compliance with the following: ZSAWDB uses the CaIJOBs ETPL Module for accepting applications from the providers to be listed on the ETPL. Local boards may authorize a single local board to act on their behalf in making determinations for initial and/or subsequent eligibility of providers. Contractors must enter program(s) of training services into CaIJOBS. The training provider should only enter the program(s) desired to be on the CA ETPL. If the program is offered with multiple modes of delivery, or course lengths, the program must be entered separately for each variation. 10 SAWDB has authorized the South Bay WDB to make initial and subsequent eligibility determinations for applications submitted from providers. Contractors should contact the South Bay WDB 11539 Hawthorne Blvd., 51h Floor, Hawthorne, CA 90250, 310-970-7700. ❑� CONTRACTOR is required to be in compliance with South Bay WDB Master agreement and SAWDB agreement. FIn cases where South Bay WDB has denied a provider's application, provider may submit the application to SAWDB for consideration and processing at 801 W. Civic Center Dr. 4200, Santa Ana, CA 92701 ATTN: SAWDB Staff. The submission must include completed ETPL training program applications and a copy of the letter from the South Bay WDB denying application. aLocal boards may establish local policies requiring performance above the state minimum standards for providers to be included on the ETPL. Acceptance and processing of an application does not constitute an agreement or relationship between the CONTRACTOR and SAWDB, nor does it guarantee any referrals to the provider by SAWDB. Applications will be process on an ongoing basis. ZCONTRACTOR must be in compliance with the State and Federal regulations, per Workforce Innovation and Opportunity Act (WIOA) Eligible CONTRACTOR List Policy and Procedure WSD15-07 or it's replacement. CONTRACTORS must also meet one of the following criteria in order to have their programs listed on the ETPL: 1) Bureau of Private Postsecondary Education Approval to Operate, or Verification of Exemption by BPPE. EXHIBIT G 2) Accreditation by the Accrediting Commission for Senior Colleges and Universities, WASC, or the Accrediting Commission for Community and Junior Colleges, CSU, UC, and other WASC accredited institutions. This accreditation can be verified at: www.aceic.org/ or www.wasesenior.org/. 3) Postsecondary institutions eligible under Title IV of the Higher Education Act (HEA) and offering programs leading toward an associate degree, baccalaureate degree, or certificate. 4) Approval by the California Department of Education. 5) Approval by the Chancellor's Office of the California Community Colleges (CCCCO). ❑V CONTRACTOR must reapply to be considered for subsequent approval on the ETPL and agrees to provide the required performance and cost information data. WICONTRACTOR must annually meet the state's minimum performance standards, however the SAWDB may set higher levels. Public Postsecondary Community Colleges, CSUs, and UCs are required to provide performance information for consideration of placement on the CA ETPL, but due to heavy state oversight, investment, and the inability to capture true program outcome data, these institution types are not required to meet a specific performance threshold to be listed on the CA ETPL. ❑✓ CONTRACTOR's BPPE accredited shall provide a copy of the provider's BPPE Annual Report (the Performance Fact Sheet) to document their achievement of the performance criteria if applicable. RALL Training on the ETPL must be for occupations in in -demand industry sectors identified by the state, regional or local workforce development boards. FAAll Training on the ETPL must provide training services that lead to an industry -recognized credential, national or state certificate, or degree, including all industry appropriate competencies, licensing and/or certification requirements. ZCONTRACTOR understands that all performance data and data submitted on the ETPL must be made available for data verification by the SAWDB or the State EDD office. ZCONTRACTOR must maintain all the relevant records utilized to support the data submitted on ETPL for audit or monitoring purposes by the SAWDB or the State EDD office. ZCONTRACTOR that claim an exemption to BPPE (Section 94874 of the BPPE Act), must apply and receive a "Verification of Exemption" before being listed on the ETPL. Since it has been determined that any expenditure of public funds, state or federal, that directly benefits a student to be student financial assistance, we expect that instances of exemption will be very rare. 271 CONTRACTOR must have all considered training programs listed with the BPPE, the SAWDB may verity the data that was submitted to BPPE. 91 All new and current CONTRACTOR will be required to be registered in CalJOBSs' and must have all considered training programs listed with the BPPE match on CaIJOBS. aAll CONTRACTOR are required to enter performance data for each program to be listed on the ETPL and provide evidence to the Local Board that they have met the minimum performance criteria required. Programs that do not include performance data will not be approved for listing on the ETPL. EXHIBIT G F71CONTRACTOR must have their current course catalogs on file with the SAWDB. CONTRACTOR agrees to immediately notify (within 10 working days) the SAWDB, in writing, of any changes in the information submitted with initial agreement. CONTRACTOR agrees to accept WIOA eligible referrals from the Santa Ana WORK Center on an individual referral basis. ZCONTRACTOR shall not accept nor enroll WIOA participants who do not meet the CONTRACTOR's entrance requirements, which are to be the same general entrance requirements required of public students, and agrees to submit a written notification to the Santa Ana WORK Center's Case Manager stating the reason(s) for non -acceptance. TOCONTRACTOR agrees to assist the WIOA client in applying for PELL Grants and any other funds that might be available to offset the cost to WIOA and to work together with the WIOA client's Case Manager to ensure all other funding sources are investigated and those funds obtained before submitting the Vendor Voucher to the SAWDB for payment. ZOnce accepted, CONTRACTOR agrees to enroll the WIOA participant in the course stipulated on the Vendor Voucher and no other. aCONTRACTOR agrees to invoice the Santa Ana WORK Center, on a cost reimbursement basis, for third party testing (Microsoft, Novell, A+, etc.) and will provide a copy of the Pass/Fail results at that time. II z Pre -Apprenticeship CONTRACTORS must include a letter of commitment from an approved apprenticeship program and meet the application policies and procedures required for the type of program (e.g., community college, private post -secondary, adult education provider, etc.). FOCONTRACTOR Apprenticeship Programs registered under the National Apprenticeship Act (NAA) or recognized by DIR/DAS are exempt from initial eligibility procedures. Registered apprenticeship programs must be included and maintained on the list of eligible providers of training services as long as the corresponding program remains registered, as described at WIOA see. 122(a)(3). ZCONTRACTOR agrees to allow SAWDB, Santa Ana WORK Center, the State of California, and the Department of Labor, the WIOA client and any of their duly authorized representatives' access to all the records regarding the WIOA client for monitoring purposes. The records include any books, documents, papers, files and computer data directly pertinent to the records of the WIOA participant. The right to records includes the right to make excerpts, transcripts and photocopies. The right also includes the right to have reasonable and timely access to personnel for the purpose of interviews and discussions related to the records of the WIOA participant. ZCONTRACTOR agrees to provide progress reports which indicate grades and test scores, as well as attendance reports, to the WIOA client's Case Manager on a monthly basis. EXHIBIT G CONTRACTOR agrees to notify the WIOA client's Case Manager immediately (within 5 working days) if the WIOA client is absent for more than 3 days in a row, has sporadic attendance or drops out of school unless other arrangement are made in writing. CONTRACTOR agrees to provide a copy of the "reimbursement form" and issue a refund check to the "City of Santa Ana" for the number of unused training hours and any non -issued training/testing vouchers, books, tools, etc, due within 30 calendar days after the last day the W1OA client attended school or the day the school was notified that the W1OA client dropped. Said check to be mailed to the attention of the WIOA Case Manager, 801 W Civic Center Dr., #200, Santa Ana, CA 92701. CONTRACTOR agrees to provide the WIOA Case Manager a copy of the WIOA client's certificate of completion or diploma or official transcripts within 10 working days of the date of completion or n graduation. t�1 CONTRACTOR agrees to provide the WIOA client with the same level of job search/placement assistance as provided to the public students and to provide the WIOA Case Manager with all the pertinent information regarding the placement of the W1OA client within 5 working days of the WIOA client's first day of employment. A WIOA client has 180 days after completing training to get a job for the CONTRACTOR to get credit for placement in employment. I am authorized by my Board of Directors, Trustees, other legally qualified officer, or as the owner of this agency or business to submit this proposal. CONTRACTOR is not currently on any Federal, State of California, or local Debarment list. CONTACTOR will provide records to show that we are fiscally solvent, if needed. CONTRACTOR has, or will have, all of the fiscal control and accounting procedures needed to ensure that W1OA funds will be used as required by law and contract. CONTRACTOR has additional funding sources and will not be dependent on WIOA funds alone. CONTRACTOR will meet the applicable Federal, State, and local compliance requirements. These include, but are not limited to: Records accurately reflect actual performance if applicable. Maintain record confidentiality, as required. 0 Reporting financial, participant, and performance data, as required. ZComply with State and Federal fiscal and program activity audits. RComplying with Federal and State non-discrimination provisions. Meeting requirements of Section 504 of the Rehabilitation Act of 1973. ZMeeting requirements of the American's with Disabilities Act of 1990. (submit completed survey) EXHIBIT G ❑� Meeting all applicable labor law, including Child Labor Law standards. Agree to provide a drug free workplace. W1Agree to insure the City of Santa Ana through General Liability Insurance and Automobile Liability Coverage in the amount of $1,000,000.00 policy. Agree to provide all participants with Grievance Procedures. Agree to insure proposer's employees through Workers Compensation Insurance (including part-time employees) Procurement policies and procedures are in place and meet federal guidelines. CONTRACTOR will not: 17 Use WIOA money to assist, promote, or deter union organizing. SOUse funds to employ or train of persons in sectarian activities. Use funds for youth in the construction, operation, or maintenance of any part of a facility to be used for sectarian instruction or religious worship. W1Use WIOA money under this contract to purchase any equipment. I hereby assure that all of the above are true. General Counsel & Chief Compliance Officer 12 /0 / / / 0 Name Title Date EXHIBIT G COMPLAINT HANDLING UNDER THE Workforce Innovation Opportunity Act Santa Ana Local Workforce Development Area Revised May 20, 2019 EXHIBIT H Table of Contents I. Information Regarding Complaints 3 A. Nondiscrimination and Equal Opportunity Comp 1. Policy Statement 3 2. Civil Rights 4 3. Nondiscrimination laws under 4. How to File Your Complai 4 B. Criminal Complaints 6 II. General Procedures for Handling Non -Criminal Violations of the Act 6 III. Procedures for Handling Complaints at the LWDA Level 8 IV. Procedures for Handling Complaints at the State Level 12 V. Procedures for Handling Discrimination Complaints by Participants 15 VI. Procedures for Handling Disability Complaints by Participants 17 GLOSSARY OF WIOA TERMS 20 2 EXHIBIT H Information Regarding Complaints A. Nondiscrimination and Equal Opportunity Complaints 1. Policy Statement In carrying out the purpose of the Workforce Innovation Opportunity Act (WIOA), the City of Santa Ana Local Workforce Development Area (LWDA) will establish programs to prepare youth and unskilled adults for entry into the labor force and to afford job training to those individuals facing serious barriers to employment. Every effort will be made to provide services necessary for eligible individuals to obtain productive employment. In implementing WIOA, all contractors in the Santa Ana LWDA will foster equal opportunity and non-discrimination, as provided in State and Federal equal opportunity and non-discrimination laws including, but not limited to: • Title VI of the Civil Rights Act of 1964 • Title VII of the Civil Rights Act of 1964 • The Age Discrimination Act of 1975, as amended • Section 503 of the Rehabilitation Act of 1973 • Section 504 of the Rehabilitation Act of 1973 • Title IX of the Education Amendments of 1972 • Section 188 of the Workforce Innovation Opportunity Act of 2014 In keeping with our commitment, no individual shall be excluded from participation in, denied benefits of, subjected to discrimination under, or denied employment, in the administration or of in connection with any WIOA funded program because of race, color, religion, sex, national origin, age, disability, or political affiliation or belief. Participation in programs and activities financially assisted in whole or in part under WIOA shall be open to citizens and nationals of the United States, lawfully admitted permanent resident aliens, lawfully admitted refugee, parolees, and other individuals authorized by the Attorney General to work in the United States. No individual will be intimidated, threatened, coerced, or discriminated against because of filing a complaint, furnishing information, or assisting or participating in any manner in an investigation, compliance review, hearing or any other activity related to the administration of WIOA. EXHIBIT H Administration responsibility for this Equal Opportunity/Affirmative Action (EO/AA) Program is delegated to the Equal Employment Opportunity (EEO) Officer for the Santa Ana local Workforce Development Area. Equal opportunity and non- discrimination, however, will only be achieved through leadership and implementation of a viable Affirmative Action Equal Opportunity Program. 2. Civil Rights No one applying for or enrolled in the Workforce Innovation Opportunity Act (WIOA) programs may be discriminated against because of race, color, creed, disability, national origin, sex, age, political affiliation, or beliefs. This means that — for any of the characteristics listed above: • You may not be denied the opportunity to enroll in WIOA. • No benefits or services may be denied you for discriminatory reasons. • You may not be segregated or treated any differently from other applicants or participants, while you are being registered, interviewed, counseled or tested; or while you are working or attending classes as part of the program. • You must be provided an equal chance to use all facilities available in the program. • Fair employment practices must be provided to all staff with regard to recruiting, hiring, transferring, promotions, training, compensation, benefits, layoff, and termination. You have the right to make a complaint if you feel you have been denied any of the above opportunities. You cannot in any way be penalized for filing a complaint. Your WIOA sponsor has established a mechanism for handling complaints and grievances. Your complaint must be filed within 180 days. All complaints will be handled confidentially. 3. Nondiscrimination Laws under WIOA Title VI of the Civil Rights Act of 1964 Prohibits discrimination on the basis of race, color, national origin, or religion. The Age Discrimination Act of 1975 Prohibits arbitrary discrimination against persons' age 40-70. The Rehabilitation Act of 1973 EXHIBIT H Prohibits discrimination based on disability. Title IX of the Education Amendments of 1972 Prohibits discrimination in any education or training program or activity receiving federal financial assistance. OTHER CIVIL RIGHTS LAWS: Title VII of the Civil Rights Acts of 1964 Prohibits discrimination in employment based on race, color, religion, sex, or national origin in all terms and conditions of employment and establishes the Equal Employment Opportunity Commission as the administrative agency. White House Executive Order no. 11246 as Amended by Executive Order No 11375 Creates the office of Federal Contract Compliance and prohibits discrimination based on race, color, sex, religion, or national origin. Department of Labor Secretary's Order no. 4-73 Prohibits discrimination based on sex. Equal Pay Act of 1963 Prohibits pay differential solely because of sex. Emergency Employment Act of 1971 Prohibits discrimination based on race, creed, national origin, political affiliation, or beliefs. 4. How to File Your Complaint a. Put your complaint in writing. b. Have it sworn to before a notary public, if possible. c. Provides details that tell what happened, where it happened and when it happened. d. Give the name and addresses of all persons who were present or who had anything to do with the matter. ...Complaints on the basis of race, color, or national origin, age, sex, religion, political affiliation or belief, retaliation and citizenship, must be filed within 180 days of the alleged occurrence directly with: EXHIBIT H Director Civil Rights Center U.S. Department of Labor, Room N-4123 200 Constitution Ave., NW Washington, D.C. 20210 Complaints on the basis of disability must be filed within 180 days of the alleged occurrence. These complaints must be filed directly with the WIOA administrative entity. The WIOA administrative entity shall issue a written decision within 30 days of the filing of the complaint. If the complaint is still unresolved, an appeal may be made to the Chief of State Workforce Investment Division Office. The Department of Labor, the Civil Service Commission, the Equal Employment Opportunity Commission, and many other offices and agencies are committed to assuring equal employment opportunities for all persons. They will protect you, A case may be taken to court if the other processes do not yield satisfactory results. You may hire your own lawyer, or if you cannot afford one, the court may appoint one for you. It is unlawful for an employer, union, or employment agency to punish you or any witness for attempting to present the facts in a case. YOUR CIVIL RIGHTS UNDER THE WORKFORCE INNOVATION OPPORTUNITY ACT Santa Ana Local Workforce Development Area 801 W. Civic Center Drive, Suite 200 Santa Ana, CA 92701 (714)565-2600 B. Criminal Complaints In accordance with the WIOA and the implementing code of Federal section 667.600.... Federal handling of criminal complaints and report fraud, abuse and other criminal activity. "All information and complaints involving fraud, abuse or other criminal activity shall be reported directly and immediately to the City of Santa Ana and the Secretary of Labor." II. General Procedures for Handling Non -Criminal Violations of the Act The following procedure is promulgated to meet the requirements of Title 20, of the Code of Federal Regulations, Section 186 through 188 of the WIOA regulations, and Section 181 of the Act (Public Law 105.200: 29 U.S. Code Sec. 2931 et seq.) at the State and LWDA level for the receipt, investigation, hearing, and resolution of complaints by WIOA participants, sub 6 EXHIBIT H recipients, applicants for participation, or financial assistance, labor unions, community based organizations, or any other persons. These procedures provide for resolution of non -criminal complaints arising from the operation of the Santa Ana LWDA. A complaint is defined here as a written expression by a party alleging a violation of the Act, regulations promulgated under the Act, recipient grants, sub agreements, or other specific agreements under the Act, including terms and conditions of employment of such participants in employment training programs. All complaints, amendments and withdrawals shall be in writing. These procedures are intended to resolve matters which concern policies, procedures or action(s) arising in connection with WIOA programs operated by each LWDA grant recipient and sub recipient under the Act. These procedures shall not be construed as affecting any other available legal remedy outside of the WIOA complaint process (i.e., disputes regarding terms and conditions of employment of any employee who is not a participant), either separately or simultaneously, that a person may wish to pursue in the resolution of a non-WIOA complaint. Also, these procedures do not restrict the LWDA grant recipient staff in carrying out informal discussion Procedures do not restrict the LWDA grant recipient staff in carrying out informal discussion and resolution of any problems outside of and without resort to the formal complaint procedure. A. The following principles and rules apply to all complaints at all steps of the complaint procedures: 1. All complaints must be made in writing within 180 days of the alleged occurrence, except complaints alleging fraud or criminal activity. 2. All persons filing a complaint shall be free from restraint, coercion, reprisal, or discrimination. Good faith efforts shall be made to informally resolve the complaint prior to the scheduled hearing. Complainants have the right to withdraw their complaints (in writing) at any time prior to the hearing. A complainant may amend his/her complaint to correct technical deficiencies but not to add issues. 3. Complainants shall have the right to be represented at their own expense by person(s) of their choosing at all levels of the complaint process. 4. Upon enrollment into employment or training, participants shall be provided with a written description of these procedures, including notification of their right to file complaints and instructions for filing. An employer of participants, including private -for -profit employers of participants, may use this or other complaint resolution procedures so long as the participant is informed of the complaint resolution procedure they are to follow and the time frames governing review of complaints are met. EXHIBIT H A "participant", within the meaning of these procedures, is an individual who receives employment -training services under a program funded by Santa Ana LWDA. The Complaint Resolution Procedures contained herein (or the alternative procedures which an employer may use) shall be available to participants to resolve disputes regarding items and conditions of employment of such participants in employment training programs. However, such procedures shall not be used to resolve disputes regarding terms and conditions of employment of any employee who is not a participant, as defined herein. 5. If a complaint does not receive a decision at the LWDA grant recipient level within 60 days of filing the complaint or receives an unsatisfactory decision, the complainant then has a right to request a review of the complaint by the Governor. 6. Complainants must initially file and exhaust LWDA grant recipient/hearing procedures prior to appealing to the State except where the State determines that the LWDA grant recipient's procedures are not in compliance with the State's procedures. III. Procedures for Handling Complaints at the LWDA Level A. Receipt Complaints Pursuant to the WIOA regulations found at 20 CFR, Section 683.600, the LWDA administrative entities have the responsibility to conduct hearings and resolve complaints made by individuals about the administration of programs in the LWDA. "LWDA level" encompasses LWDA administrative entity and employers to which the administrative entity has delegated the complaint resolution process. The following comprise the guidelines for resolving issues arising in connection with WIOA programs operated by the Santa Ana LWDA including resolutions of complaints arising from actions, such as audit disallowances or the imposition of sanctions taken by the Governor with respect to audit findings, investigations or monitoring reports. 1. Form and Filing of Compliant Official filing date of the compliant is the date the written complaint is received. The filing of the complaint with the Santa Ana LWDA Equal Employment Opportunity Officer shall be considered as a request for hearing and a decision must be issued within 60 days. The complaint must be in writing and must be signed and dated. The complaint should also contain the following information: a. Full name, telephone number, if any, and mailing address of the complainant; b. Full name, telephone number, and mailing address of the agency involved (respondent); c. Clear and concise statement of facts including dates constituting alleged violation; d. What provisions under the Act, regulations, grant or other agreements under the Act, are believed to have been violated; EXHIBIT H e. Remedy sought by the complainant; and f. If the complainant is a private or public entity or corporation, and not a natural person, the filing of the complaint must be duly authorized by the governing body of such entity or corporation. The absence of any of the requested information shall not be a basis for dismissing the complaint. A copy of the complaint must be sent to the respondent and both parties notified of the opportunity for an informal resolution. At each step of the complaint process, the complainant must be notified in writing of the next procedural step. 2. Informal Conference Informal conferences will be utilized by the Santa Ana LWDA to resolve complaints; however, such informal conferences shall not extend the time within which a decision must be issued after receipt of a complaint. Attempts at informal resolution will commence with two (2) weeks of the date of filing of the complaint. a. The EEO Officer will review the case and ascertain facts prior to the conference so that appropriate resolution can take place at the time of this meeting whenever possible. b. Although the complainant should be encouraged to attend this conference, his/her failure to do so should not preclude his/her right to request a hearing on the matter. c. If mutually satisfactory resolution results and the Santa Ana LWDA concurs, the EEO Officer will write a brief report for the file stating the issues and resolution. The matter shall then be considered closed. d. If resolution does not result, the complainant shall be provided the necessary information and assistance to request a hearing if he/she so desires. 3. Request for Hearing As in the case of the complaint, the request for a hearing should be put in writing and be filed in person or by mail. A governing board resolution of authorization to appeal should also be submitted when appropriate. The request should be filled with: Jennifer Sommers Sr. Personnel Analyst — EEO Officer 20 Civic Center Drive, M-24 Santa Ana, CA 92701 (714) 647-5348 EXHIBIT H b. A hearing will be scheduled by the EEO Officer within thirty (30) days of the date of filing of the complaint. 4. Notice of Hearing Upon receipt of the request for hearing, the complainant and the respondent will be notified in writing of the hearing ten (10) calendar days prior to the date of the hearing. The ten-day notice may be shortened with the written consent of the parties. A decision will be issued by the Santa Ana LWDA within sixty (60) days of the date of filing of the complaint. The hearing notice shall be in writing and contain the following information: a. The date of notice, name of the complainant, and the name of the party against whom the complaint is filed. b. The date, time and place of hearing before an impartial hearing officer. c. A statement(s) of the alleged violation(s) d. Advise as to where information or assistance may be obtained, and the name, address, and telephone number of the Santa Ana LWDA Equal Employment Opportunities (EEO) Officer who can answer inquiries. B. Conduct of Hearing The hearing shall be conducted in an informal manner with strict rules of evidence not applicable. Unnecessary technicalities should be avoided. It should provide the flexibility to enable adjustment to the circumstances presented. 1. The hearing officer shall have complete independence to obtain facts and make decisions. The hearing officer shall be in a position to render impartial decisions and thus should not be subordinate to the Santa Ana LWDA or its sub recipients. The hearing officer will be selected from a list of names on file with the EEO Officer. 2. Full regard must be given to the requirements of due process to insure a fair and impartial hearing. The hearing office designated by the EEO Officer to function in a quasi-judicial capacity should begin the hearing by summarizing the record and the issue and should explain the manner in which the hearing will be conducted, making sure that everyone involved understands the proceedings. Such explanations should be adapted to the needs of the specific situation. The hearing officer might take testimony under oath or affirmation to give some assurance of veracity to the hearing. id EXHIBIT H 4. The burden of proof should be reasonable and flexible, dependent upon the circumstances of the case involved. The hearing officer determines the order of proof. Generally, the party making the complaint has the obligation of establishing his or her case and should be examined first. 5. The party involved should have the right to be represented (at their own expense) if he/she so desires. Other he/she is limited to his/her own abilities and those to the hearing officer in obtaining testimony in the case. 6. It is important that the hearing officer obtain the fullest information for the record. If the parties involved, or their representatives, do not know how to ask the right or pertinent questions in pursuing their right to due process, it shall be necessary for the hearing officer to step in to have all the materials and relevant facts elicited. 7. The practice in informal hearings is generally not to apply strict rules of evidence in obtaining facts. However, the quantity of evidence required to support a decision on an issue should be sufficiently credible that the state (or other appropriate agency), upon reviewing the decision, would conclude that the decision is supported by substantial evidence. 8. The hearing officer should attempt to negotiate a resolution of the issue at any time prior to the conclusion of the hearing. 9. Within ten (10) days of the conclusion of the hearing, the hearing officer will issue a recommended decision to the LWDA for final determination. The recommended decision shall be in writing and may be accepted, rejected or modified by the Santa Ana Workforce Development Board. C. Issuance of Decision Within sixty (60) calendar days of filing of the complaint, the Santa Ana LWDA shall issue a written decision to all parties by first class mail. The final decision shall contain the following information: 1. The name of the parties involved. 2. A statement of the alleged violation and issues related to the alleged violation. 3. A statement of the facts. 4. The decision and the reasons for the decision. 5. A statement of corrective action, if any, to be taken. 6. Notice of the right to request, within ten (10) calendar days of receipt of the decision, a review of the decision by the State Review Panel. 11 EXHIBIT H D. Record of Hearing An administrative file containing support documents on the complaint resolution process hearing conducted will be retained by the Santa Ana LWDA. The purpose of a record is to serve as substantiation of the process followed by the Santa Ana LWDA on the resolution of the issues and the results. This information would then be available for subsequent review in the event the matter is raised with the State. Such records must be retained for a three- year period after the grant has been officially closed out. The Santa Ana LWDA's written decision will be included in the record. Evidence received at the hearing, notes by the hearing officer, stenographer's notes and tape recordings may also be used. E. Establishment of Complaint Procedures In accordance with Section 683.600, each employing agency including private -for -profit employers of participants under the Act is required to establish a complaint procedure for resolving matters relating to the terms and conditions of employment. Employers may operate their own grievance system or may utilize the Santa Ana LWIDA's established procedures under Section 683.600. At a minimum these procedures must include: Written notice, upon enrollment into employment training services, of the scope and availability of such procedures. Employer's grievance procedures shall be set forth in a written document and must meet the regulation mandate that a complaint will be resolved with sixty (60) days from the date the complaint was filed. A copy of employer's grievance procedure shall be provided to each participant upon enrollment in employment training. 2. Written notice, at the time the grievance is filed, of the procedures under which the grievance will be processed. 3. Written notification of the disposition of the grievance and a written decision shall be issued within thirty (30) days of the filing of the grievance unless a present and long established grievance specifically provides other limits; and 4. Written notification of the participant's right to request a review of the employer's decision by the Santa Ana LWDA and the State Review Panel in accordance with Section 683.600. IV. Procedures for Handling Complaints at the State Level Section 181 (c) of the Act and the WIOA regulations at 20 CFR, Section 683.600 (d) requires the Governor to establish a State Review process of complaints filed at the LWDA grant recipient level and of complaints initially filed at the State level. Appeals of decisions issued at the LWDA level including audit disallowances and sanctions shall be reviewed by the State Review Panel. The State Review Panel shall review the record 12 EXHIBIT H established at the LWDA level and shall issue a decision based on the information contained therein. Complaints which may be initially filed at the State level will be heard by an independent hearing officer designated by the State Workforce Investment Division (WID). The hearing officer shall conduct a hearing and issue a recommended decision to the State Panel. The recommended decision shall be in writing and may be accepted, rejected or modified by the State Review Panel. A. Form and Filing of Complaint. 1. Request for State Review of LWDA Level Decisions On receipt of a complainant's request for review because of an unsatisfactory decision, the State shall provide for an independent state review. 2. Filing of Requests for State Review The State Review Panel shall review all LWDA level decisions when a request for review is filed within 10 days of receipt of the adverse decision. Such requests must be filed in writing with the Chief of the WID Office. The request for review should contain the following information: a. Full name, address, and telephone number of the party requesting the review b. Full name, address, and telephone number of the other party c. A copy of the decision d. Brief statement of reasons for review or the section of the LWDA decision to be reviewed including regulatory and statutory citations e. A statement of the relief sought. 3. Complainant Responsibility It is the responsibility of the complainant to include in the request for review a written statement setting forth the facts presented at the LWDA hearing which support the requested relief. The Chief, WID, shall mail a copy of the request for review to the other party and to the LWDA. It shall be the responsibility of the LWDA to submit the complete record including a typed record of the hearing to the Chief, WID, within ten (10) days. B. Conduct of Hearings. 1. Request for Hearing at the State Level 13 EXHIBIT H If no decision has been issued at the LWDA level or the State has determined an audit disallowance or imposed sanctions, the complainant may request a hearing. The hearing officer will then issue a recommended decision to the State's Review Panel for final determination. 2. Filing for Request for Review The request for a State hearing shall be filed within ten (10) days after LWDA should have issued a decision or ten (10) days after the issuance of the audit disallowance or sanction. The request shall be filed directly with the Chief of the WID in writing and should include the following: a. Full name, address, and telephone number of the LWDA b. Name, address, and telephone number of the LWDA C. Copies of complaints made at LWDA level from which no decisions were issued or sanctions and imposed. A statement of basis for the request for hearing. 3. Evidentiary Hearing Upon receipt of the request for a State level hearing, a hearing before a designated hearing officer will be scheduled. The hearing will be recorded mechanically or by court reporter. Both parties concerned will have the opportunity to present oral and written testimony under oath, to call and question witnesses in support of his/her position, to present oral and/or written arguments, to examine records and documents relevant to the issue(s), and to be represented. The hearing officer shall issue a written decision, which shall be forwarded to the State Review Panel for final determination. The State Review Panel may accept, reject or modify this recommendation. The decision of the State Review Panel is final except for audit disallowances, which must be approved by the Secretary of Labor C. State Review Panel The State Review Panel will consist of a panel of three representatives from the Employment Development Department: one from the Legal Offices, one from the WID, and one from the Director's office. The panel will issue a written decision, which will be sent to the appropriate parties within thirty (30) days of receipt of the request for State review. 14 EXHIBIT H Decisions issued by this panel, under the authority of the Governor, are final. D. Issuance of State Review Decision. The State review will be limited to violations of the WIOA, implementing WIOA regulations or the grant agreement. This review shall be limited to the record established at the LWDA hearing. V. Procedures for Handling Discrimination Complaints by Participants. A. Complaints on the basis of race, color, or national origin, age, sex, religion, political affiliation or belief, retaliation, and citizenship, where appropriate, must be filed within 180 days of the alleged occurrence. 1. It is the responsibility of the Santa Ana LWDA's Equal Employment Opportunity (EEO) Officer to determine jurisdiction and to make the complainant aware of and provide assistance in filing a complaint in accordance with the Santa Ana LWDA's procedure under Section II (A). 15 EXHIBIT H PROCEDURES FOR HANDLING NON -CRIMINAL COMPLAINTS No later than 180 days of alleged discrimination Within 10 days of receipt of unsatisfactory decision or 10 days from date LWDA decision should have been Issued. Handling of complaints filed at LWDA level arising in connection with WIOA programs operated by LVVDAs o Informal Resolution Process Unsatisfactory Decision or LWDA Decision not issued within 60 days o Request for State Review I� w I I o Governor's Decision issued by State Review Panel If no decision issued by State Review Panel Appeal to DOL 16 EXHIBIT H a 2. In cases where areas of authority overlap, it is the responsibility of the EEO Officer to advise the complainant of the existence of State, Federal and other proper action agencies, which may also have a bearing. 3. Complainants alleging discrimination under this part will be made aware of their right to file directly with the Office of Civil Rights (OCR), U.S. Department of Labor and applicable procedures. 4. Complainants must file their complaint directly with: Jennifer Sommers Sr. Personnel Analyst —EEO Officer 20 Civic Center Drive, M-24 Santa Ana, CA 92701 (714)647-5348 VI. Procedures for Handling Disability Complaints by Participants Complaints alleging discrimination on the basis of disability will be filed and processed under the Department of Labor regulations implementing Section 504 of the Rehabilitation Act of 1973 at 29 Code of Federal Regulations Section 32. 1. Complaints must exhaust the Santa Ana LWDA's informal resolution procedures before filing their complaint with OCR. 2. Complainants will be made aware of the 180 days requirement in which to file his/her complaint. A. Procedures at the LWDA Level The complainant shall file his/her complaint directly with the Santa Ana LWDA. Upon receipt of the complaint, the EEO Officer shall investigate and gather information concerning the complaint. 2. An informal conference will be held with the parties concerned in an effort to resolve the issue(s). The complainant has the right to be present and may be represented during the conference. 3. The Santa Ana LWDA shall issue in writing its decision to the complainant no later than thirty (30) days after the filing of the complaint. B. Procedures at the State Level 1. The complainant may appeal to the State if he/she is not satisfied with the decision of the Santa Ana LWDA. v EXHIBIT H 2. The Complainant must file his/her appeal as a request for review directly with the Chief WID within ten (10) calendar days after the receipt of the Santa Ana LWDA's decision. 3. The Chief-WID, shall issue a decision no later than thirty (30) calendar days after receipt of the request for review. 4. After the complainant has received a decision or no decision has been received from the Director of Employment Development Department (on behalf of the Governor), the complainant has the right to appeal his/her complaint within thirty (30) calendar days to the Office of Civil Rights (OCR) with the Department of Labor. 18 EXHIBIT H 1PROCEDURES FOR HANDLING COMPLAINTS ON BASES OF DISABILITY I No later than 180 days of alleged discrimination Filed within 30 days of LWDA/State Decision or 90 days from date of initial filing of complaints Filing of complaint on the basis of Disability with LWDA Informal Resolution If no resolution reached Request for Hearing Notice of Hearing Hearing Conducted LW DA Decision Unsatisfactory Decision or No Decision State Review Governor's Decision Appeal to Assistant Secretary Department of Labor 19 EXHIBIT H Day 1 Day145 Day 60 Days GLOSSARY OF WIOA TERM AGE DISCRIMINATION ACT — A law passed by Congress in 1975 which prohibits discrimination on the basis of age by any program or activity receiving Federal Funds. APPLICANT — An individual who applies to a subrecipient or contract for services provided under WIOA and who has not yet transitioned to the status of participant. ASSESSMENT — Services designed to determine each participant's employability, aptitudes, abilities and interests and to develop a plan to achieve the participant's employment and related goals; also to identify the available employment and traning activities appropriate for the participant. Testing and counseling may also be used during assessment process. CHARGING PARTY (CP). COMPLAINANT. GRIEVANT OR AGGRIEVED PERSON — The person who charges that he/she has been discriminated against under Department of Justice nondiscrimination and civil rights regulations and/or guidelines. DISCRIMINATION — In general, a failure to treat all equally, whether intentional or unintentional; the effect of an action, policy or practice which selects an individual or class of persons to receive unequal treatment. ELIGIBLE NON -CITIZEN — Lawfully admitted permanent resident, aliens, lawfully admitted refugees, and parolees and other individuals authorized by the Attorney General to work in the United States. EMPLOYER — An employer subject to the provisions of the Civil Rights Act of 1964, as amended, including state and local governments and any Federal agency subjects to the provisions of Section 717 of the Civil Rights Act, as amended; and any Federal contractor or subcontractor covered by executive Order 11246, as amended. GRIEVANCE — An allegation that something imposes an illegal obligation or burden or denies some equitable or legal right, or causes injustice , INDIVIDUAL WITH A DISABILITY — Any individual who has a physical or mental disability that constitutes or results in a substantial challenge to employment. INTAKE — Includes screening to determine eligibility; to select from eligible applicants those Individuals who are most in need and can benefit from program services; to complete procedural requirements necessary to enroll an individual into the program and to refer those not enrolled to other programs. JOINT COMPLAINT — A complaint of employment discrimination covered by Title VII or the Equal Pay Act and by Title VI or Title IX. Individual "joint complaints" are normally investigated by EEOC unless OCR has a compelling reason to investigate. "Joint complaints" alleging discrimination in employment and other practices and pattern or practice "joint complaints" are normally investigated by OCR. 20 EXHIBIT H JURISDICTION — Authority to investigate and resolve complaints against an institution subject to a law or statute which has been assigned to OCR for enforcement, i.e., Title VI, Title IX, etc. PARTICIPANT — Any applicant who has: (1) Been determined and (2) Who is receiving subsidized employment, training services) funded under the Act, following intake, except for an and/or intake and assessment services. 21 EXHIBIT H eligible for participation upon intake; or services (except post -termination individual who receives only outreach ADDITIONAL INSURED ENDORSEMENT Insurance Company Evanston Insurance Company This endorsement modifies such insurance as is afforded by the provisions of Policy # SM935489 relating to the following: 1. The City of Santa Ana, 20 Civic Center Plaza, Santa Ana, California 92702; its officers, employees, agents and volunteers are named as additional insureds ("additional insureds") with regard to liability and defense of suits arising from the operations and uses performed by or on behalf of the named insured. 2. With respect to claims arising out of the operations and uses performed by or on behalf of the named insured, such insurance as is afforded by this policy is primary and is not additional to or contributing with any other insurance carried by or for the benefit of the additional insureds. 3. This insurance applies separately to each insured against whom claim is made or suit is brought except with respect to the company's limits of liability. The inclusion of any person or organization as an insured shall not affect any right which such person or organization would have as a claimant if not so included. 4. With respect to the additional insureds, this insurance shall not be canceled, or materially reduced in coverage or limits except after thirty (30) days written notice has been given to the City of Santa Ana, 20 Civic Center Plaza, Santa Ana, California 92702. (Completion of the following, including countersignature, is required to make this endorsement effective.) Effective 04101 /20 - 04/01 /21 Policy # SM935489 this endorsement form as a part of Issued to Concorde Career Colleges, Inc., Certificate Holder: City of Santa Ana #13382356 Named Insured Countersigned by [ 1' —�4uthorized Representative EXHIBIT 1 THIS CERTIFICATE IS ISSUED AS A MATTER OF INFORMATION ONLY AND CONFERS NO RIGHTS UPON THE CERTIFICATE HOLDER. THIS CERTIFICATE DOES NOT AFFIRMATIVELY OR NEGATIVELY AMEND, EXTEND OR ALTER THE COVERAGE AFFORDED BY THE POLICIES BELOW, THIS CERTIFICATE OF INSURANCE DOES NOT CONSTITUTE A CONTRACT BETWEEN THE ISSUING INSURER($), AUTHORIZED REPRESENTATIVE OR PRODUCER, AND THE CERTIFICATE HOLDER. IMPORTANT: If the certificate holder is an ADDITIONAL INSURED, the Policy(ies) must have ADDITIONAL INSURED Provisions or be endorsed. If SUBROGATION IS WAIVED, subject to the terms and conditions of the policy, certain policies may require an endorsement. A statement on this nadifieab done nnf —for d..n..�.— a... ..,.wu:.._.. :..,,w_..,_ u_.. _�_—_,_ .. .. PRODUCER Locktmr Compinim 444 W. 471h Street, Suite 900 Kansas City MO 64112-1906 (816) 960-9000 INSURED CONCORDE3 CAREER COLLEGES INC I INSU-,REP B Travelers 1384033 5800 FOXRIDGE DR STE 500 INSURERC Travelers MISSION KS 66202-2336 .. --.... COVFRAGFR A CRRTIFIr` AYC hunaameo. ton one en — ------- .,..,.___-_. NufluMMK: xxxxxxx THIS IS TO CERTIFY THAT THE POLICIES OF INSURANCE LISTED BELOW HAVE BEEN ISSUED TO THE INSURED NAMED ABOVE FOR THE POLICY PERIOD INDICATED. NOTWITHSTANDING ANY REQUIREMENT; TERM OR CONDITION OF ANY CONTRACT OR OTHER DOCUMENT WITH RESPECT TO WHICH THIS CERTIFICATE MAY BE ISSUED OR MAY PERTAIN, THE INSURANCE AFFORDED BY THE POLICIES DESCRIBED HEREIN IS SUBJECT TO ALL THE TERMS, EXCLUSIONS AND CONDITIONS OF SUCH POLICIES, LIMITS SHOWN MAY HAVE 13EEN REDUCED BY PAID CLAIMS. __._—_.._..INSU.-_. -'-._..._........_._ .._....-.......... ..._.___..�..._. IN9R .._._._._._ ADEL SU9R `___..-POLIbV EFF POLICY E%P- WER TR TYPE OFINSURANCE MYQPOLICY NUMBER MIpDIYYVY DIVYYY LIMITS A X COMMERCIAL GENERAL LIABILITY ((... Y N SM935489 4/1/2020 410021 EACH OCCURRENCE OAVNOG TO'RERTED__....,__..._ $1DOOgOO _a.,�._ __..,-„_____ _ OCCUR CLAIMS -MADE I rli� PREM59"t(Ea,gecuRe95Al._._A., j,-Q()QQ _-- _....._-_.,_ . .................. MED EXP (M-y one persona . $._15 _._.. ---------- . PERSONAL& AOV INJURY._...., $ 1 000 000,___._.___ GEN'L AGGREGATE LIMIT APPLIES PER: I _.. POLICY JECT GENERALAGGREGATE— — $ L-X�LOC PRODUCTS_COMP/OPAGG__$3000000 a OTHER,$ A AUTOMOBILE _._ LIABILITY N N SM935489 4/112020 ¢/112 221 BIN DSING ELIMIT Eaecckkepd.................._.._. $.�.,Q��QQQ...__.__ ANYAUTO OWNED SCHEDULED BODILY INJURY (Par Person) -- — AUTOGONLY ..__ AUTOS BODILY INJURY (Peraccldonq.$_XXXXXXX..,,.,_ AUT OS ONLY 'Y AUTOS ONLY PeOt accidTM DAMAGE _ $ XXXXXXX sXXXXXXX A X UMBRELLA LIAR X OCCUR N N UM801158 4/t/2020 4/1/2021 EACHOCCURRENCE EXCE99 LIAB CLAIMS -MADE .._-- AGGREGATE $ I O OOO OOO OED X RETENTION$ s. $ XXX XX k3 WORKERS COMPENSATION AND EMPLOYERS'LIADILRY YIN N 1)Li-9K938706-2U-51-If 4JU202U 4(1/2021 X STATQjg._I El;v. ANYCEWMEMBERIPARTNDED' CUTIVE UER EXCLUDED' NIA (Mandatory In (M¢, e.c la NH) be under _ E_L.DISEASE_EAEMPLOYEE $ 1 Q09 0,_..__,_. .1 Dyes, RIPTION OESC ILIADI EOPERATIONSbelow E,L.DISEASE- POLICY LIMIT $ 000O A PROF LIABILITY N N SM935489 41111111, 4/1/202, OCCUR: 1,000,000 AOO: 3,000,000 DESCRIPTION OF OPERATIONS I LOCATIONS I VEHICLES (ADDED 101, Additional Remarks Schedule, maybe attached Ifeass space is requsurn t HIS CERTIFICATE SUPERSEDES ALI, PREVIOUSLY ISSUED CERTIFICNI'MS FORT HIS HOLDER, APPLICABLE TO TJig CARRIERS LISTED AND THE POLICY TERM(9) KFF'YBRENCpn INSURER C, CRIME COVERAGE', LIMITS 1,000.000; POLICY if 105830075; POLICY'TItM 4/1P020--4/1,2021,T'lie City OTSnnta Ann its officers, employees, agents, volunteers, and representatives are an additional insured with respect to the to rural liability coverage,_ only _In, -Bvluired-by- written contnwt, - subject to We tenn3 and conditions of die policy. REVIEWED & APPROVED !3y Risk MANn EMENT DIVISION 13382350 Santa Ana Workforce Risk Management Division, 20 Civic Center Plaza Santa Ana CA 92702 814OULD ANY OF THE ABOVE DESCRIBED POLICIES BE CANCELLED BEFORE THE EXPIRATION DATE THEREOF, NOTICE WILL BE DELIVERED IN ACCORDANCE WITH THE POLICY PROVISIONS, AUTHORIZED ACORD rlahfR rwrm,,,nd q5 VR1J LU kAU-1 U11m) I THE AOOKU name and logo are registered marks of ACORD Attachment Code: D546488 Certificate ID: 13382350 ADDITIONAL INSURED ENDORSEMENT Insurance Company Evanston Insurance Company This endorsement modifies such insurance as is afforded by the provisions of Policy # SM930226 relating to the following: 1. The City of Santa Ana, 20 Civic Center Plaza, Santa Ana, California 92701; its officers, employees, agents, volunteers, and representatives are named as additional insureds ("additional insureds") with regard to liability and defense of suits arising from the operations and uses performed by or on behalf of the named Insured. 2. With respect to claims arising out of the operations and uses performed by or on behalf of the named Insured, such insurance as Is afforded by this policy is primary and is not additional to or contributing with any other insurance carried by or for the benefit of the additional insureds. 3. This insurance applies separately to each Insured against whom claim is made or suit is brought except with respect to the company's limits of liability. The Inclusion of any person or organization as an insured shall not affect any right which such person or organization would have as a claimant if not so included. 4. With respect to the additional insureds, this insurance shall not be canceled, or materially reduced in coverage or limits except after thirty (30) days written notice has been given to the City of Santa Ana, 20 Civic Center Plaza, Santa Ana, California 92701. (Completion of the following, including countersignature, is required to make this endorsement effective.) 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Uijt!jotvsbodf!tibmm!cf!jo!fydftt!pg!uif!bqqmjdbcmf!Efevdujcmf!tubufe!jo!uif!Efdmbsbujpot-!boe!qsjnbsz!boe! opodpousjcvupsz!pwfs!boz!puifs!jotvsbodf!bwbjmbcmf!up!uif!beejujpobm!jotvsfe!qspwjefe!uibu; 2/Uif!beejujpobm!jotvsfe!jt!b!Obnfe!Jotvsfe!voefs!tvdi!puifs!jotvsbodf<!boe 3/Uif!Obnfe!Jotvsfe!ibt!bhsffe!jo!b!xsjuufo!dpousbdu!ps!bhsffnfou!uibu!uijt!jotvsbodf!xpvme!cf!qsjnbsz!boe! opodpousjcvupsz!pwfs!boz!puifs!jotvsbodf!bwbjmbcmf!up!uif!beejujpobm!jotvsfe< vomftt!tvdi!puifs!jotvsbodf!jt!xsjuufo!pomz!bt!tqfdjgjd!fydftt!jotvsbodf!pwfs!uif!Mjnjut!pg!Mjbcjmjuz!qspwjefe!jo!uijt! qpmjdz/ Jg!uif!Obnfe!Jotvsfe!ibt!opu!bhsffe!jo!b!xsjuufo!dpousbdu!ps!bhsffnfou!uibu!uijt!jotvsbodf!xpvme!cf!qsjnbsz!boe! opodpousjcvupsz-!uijt!jotvsbodf!tibmm!cf!jo!fydftt!pg!uif!bqqmjdbcmf!Efevdujcmf!tubufe!jo!uif!Efdmbsbujpot!boe!tibmm!cf! fydftt!pwfs-!boe!xjmm!opu!dpousjcvuf!xjui-!boz!puifs!jotvsbodf!bwbjmbcmf!up!uif!beejujpobm!jotvsfexifuifs!tvdi!puifs! jotvsbodf!jt!tubufe!up!cf!qsjnbsz-!dpousjcvupsz-!fydftt-!dpoujohfou!ps!puifsxjtf-!vomftt!tvdi!puifs!jotvsbodf!jt!xsjuufo! pomz!bt!tqfdjgjd!fydftt!jotvsbodf!pwfs!uif!Mjnjut!pg!Mjbcjmjuz!qspwjefe!jo!uijt!qpmjdz/ Bmm!puifs!ufsnt!boe!dpoejujpot!sfnbjo!vodibohfe/ NFTN!2117!14!32!Qbhf3!pg!3 NOTICE OF COMPLIANCE CITY STAFF: PRINT THIS PAGE AND INCLUDE WITH AGREEMENT TO THE CLERK OF THE COUNCIL Contractor Concorde Career Colleges Inc Name: Project A-2020-194-11 Number: Project Agreement For Workforce Training - Concorde Name: The Certificate of Insurance (COI) submitted indicates that the coverages are in compliance with the insurance requirements. No further action is required at this time. The compliant coverage(s) are: EXPIRATION TYPE OF INSURANCE POLICY NUMBER COI DATE FILE NAME DATE Concored GENERAL LIABILITY MFP023412300 04/01/2024 03/31/2023 Career College 04012024.pdf Concorde WORKERS COMPENSATION AND EMPLOYERS' Career College UB9K9383982351R 04/01/2024 03/30/2023 LIABILITY WC 04012024.pdf Thank you, City of Santa Ana Risk Management Division in partnership with CTrax Plus Services Team 5/17/2023 12:16 PM