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HomeMy WebLinkAboutAMERICAN TRADE ACADEMY11 oURANCE ON FILE WORK MAY PROCEED O UNTIL INSURANCE EXPIRES A-2020-194-18 1� 11.10.9011 CLERK OF COUNCIL DATE: AGREEMENT FOR WORKFORCE TRAINING Q'. THIS SUBAWARD AGREEMENT, made and entered into this 1st day of May, 2021, by and between the City of Santa Ana, a charter city and municipal corporation duly organized and existing under the Constitution and laws of the State of California ("CITY") and American Trade Academy, for -profit corporation identified by the assigned Data Universal Numbering System (DUNS) Number 186724907 ("CONTRACTOR"). RECITALS: A. CITY has been designated a Local Workforce Development Area (LWDA) under the Workforce Innovation and Opportunity Act of 2014, Public Law 1-113-128 ("WIOA" or "the Act"), Catalog of Federal Domestic Assistance (CFDA) Number 17.259 and Federal Award Identification Number (FAIN) AA253421455A6. B. The State of California has created the LWDA to administer the Act programs operated by the State of California pursuant to the Act. C. As a LWDA, CITY is entitled to receive federal funds to establish programs to increase the employment, retention and earnings of Participants, and increase occupational skills attainment by Participants, and as a result, improve the quality of the workforce, reduce welfare dependency, and enhance the productivity and competitiveness of the nation. Under WIOA, participants in need of training services may access career training through a list of state -approved schools and their training programs. D. hi addition to WIOA, the CITY received funding from the Orange County Social Services Vocational Training grant funded through the California Work Opportunity and Responsibility to Kids Act of 1997, which provides monies for the basic needs of families with children ("Ca1WORKs" or "SSA"). An important component of CaIWORKs allows for the provision of employment services for parents. Heads of households are provided job training services to help families upgrade job skills with the ultimate goal of self-sufficiency. E. The City intends to utilize the WIOA and SSA Grant Funds to operate a Workforce Training Program in which vocational training courses will be made available to Qualified Participants. Pursuant to the Workforce Training Program, the City desires to contract with public and private organizations, including employers, who are qualified to participate in the City's Workforce Training Program by providing services to Qualified Participants (each, a "Qualified Contractor"). F. CONTRACTOR is a Qualified Contractor that has been selected as one of several vendors that qualified to provide workforce training under the Workforce Training Program. G. CONTRACTOR represents that it is knowledgeable in its field, and is willing to provide workforce training services under the Workforce Training Program pursuant to applicable federal and California laws. Page 1 of 17 H. The CITY and CONTRACTOR (each, a "Party" and jointly, the "Parties") desire to enter into this Agreement so that CONTRACTOR may receive a subgrant of the proceeds of the WIOA and/or SSA Grants (hereinafter defined as the "Subgrant") in consideration for Contractor's participation in the City's WIOA and/or SSA Programs and provision of services to Qualified Participants upon the request of the City. WHEREFORE, for and in consideration of the respective and mutual covenants and promises hereinafter contained and made, and subject to all the terns and conditions hereof, the parties hereto do hereby agree as follows: I. CONTRACTOR'S OBLIGATIONS A. In compliance with all of the terms and conditions of this Agreement, CONTRACTOR shall provide the Contractor's Services, as authorized by the City's Representative. Contractor represents and warrants that Contractor's Services to be provided hereunder shall be performed in a competent, professional and satisfactory manner in accordance with the City's Workforce Training Program. B. CONTRACTOR agrees to provide benefits to individuals who participate in the activities and services funded by this Agreement ("Participants") in accordance with the standards and requirements set forth in this Agreement. C. CONTRACTOR acknowledges and agrees that City shall request that Contractor provide the Contractor's Services on an "as requested" basis and that City does not guaranty a minimum number of Qualified Participants for whom Contractor's Services shall be requested and required under this Agreement. Contractor acknowledges and agrees that Contractor shall not commence to provide Contractor's Services to a particular Qualified Participant hereunder unless and until Contractor receives a Notice to Proceed from the City authorizing the provision of Contractor's Services to that particular Qualified Participant. Contractor further acknowledges and agrees that this Agreement and any request for the provision of services hereunder is nonexclusive and that the City may enter into similar agreements with other entities for the provision of similar services. D. Time is of the essence in the performance of this Agreement. CONTRACTOR shall perform and complete all of CONTRACTOR's Services in a timely and expeditious manner. Contractor shall not be responsible for delays caused by circumstances beyond its reasonable control, provided that CONTRACTOR has delivered to the City written notice of the cause of any such delay within ten (10) days of the occurrence of such cause. E. Scope of Services. On an as -needed basis, and at the sole discretion of CITY, CONTRACTOR shall perform the services that are described in Exhibit A. The Scope of Services shall include the CONTRACTOR's proposal or bid, if any, which shall be incorporated herein by this reference as though fully set forth herein. In the event of any inconsistency between the terns of such proposal and this Agreement, the terns of this Agreement shall govern. When the need for services arise, CITY may initiate services through use of a Letter Agreement for a specific Page 2 of 17 workforce training, including a copy of the course description, executed by the Executive Director of the Community Development Agency and the CONTRACTOR. Work by the CONTRACTOR may not proceed absent this fully executed Agreement and separate Letter Agreements for specific Qualified Participants. F. Compliance with Law. CONTRACTOR's Services shall be provided in accordance with all ordinances, resolutions, statutes, rules, regulations and laws of the City and any Federal, State or local governmental agency of competent jurisdiction. G. CONTRACTOR shall obtain, at Contractor's sole cost and expense, such licenses, pennits and approvals as may be required by law for the performance of CONTRACTOR's Services. CONTRACTOR shall have the sole obligation to pay for any fees, assessments and taxes, plus applicable penalties and interest, which may be imposed by law and which arise from or are necessary for the performance of the services required by this Agreement H. CONTRACTOR shall adhere to all applicable Labor Standards. I. If funding is through WIOA, CONTRACTOR agrees to comply with the "Complaint Handling Procedures Under the WIOA", attached hereto as Exhibit H and incorporated herein as though fully set forth in 20 CFR 658.411. CONTRACTOR shall advise Participants of their rights to file complaints under the Act and the procedures for resolution of any complaints. CITY's procedures for handling complaints alleging a violation of the Act, regulations, grants, or other agreements under the Act shall be followed and any decision of CITY, the State or the federal government relating to the complaint shall be binding and followed by CONTRACTOR. CONTRACTORS who are employers shall operate a grievance system that incorporates CITY's procedures for resolution of complaints relating to the terms and conditions of employment; these procedures shall be approved in writing by CITY. J. As a condition of this award of financial assistance under the Act to CONTRACTOR from CITY, CONTRACTOR assures, with respect to operation of all programs or activities funded with funds provided pursuant to the Act, and all agreements or arrangements to carry out such programs or activities, that it will comply fully with the nondiscrimination and equal opportunity provisions of the Act (Section 188) and compliance with Equal Employment Opportunity provisions in Executive Order (E.O.) 11246, as amended by E.O. 11375 and supplemented by the requirements of 41 CFR Part 60; the Nontraditional Employment for Women Act of 1991; Title VI of the Civil Rights Act of 1964, as amended; section 504 of the Rehabilitation Act of 1973, as amended; the Age Discrimination Act of 1975, as amended; the Americans with Disabilities Act of 1990; and with all applicable requirements imposed by or pursuant to regulations implementing those laws, including, but not limited to, 29 CFR Parts 33 and 37. The United States, the State of California and CITY have the right to seek judicial enforcement of this assurance. K. CONTRACTOR agrees that no participant(s) shall commence training prior to the approval of funding pursuant to Section 123 of the Act, or the approval of SSA funding, as applicable. Page 3 of 17 L. CONTRACTOR agrees to the following accounting, monitoring, auditing, and review requirements: 1. CONTRACTOR agrees to maintain such records and submit such reports, data and information, on the form and containing such information, at such times as CITY may request or require regarding the performance of CONTRACTOR'S services or activities, costs or other data, including but not limited to Participants' attendance and certifications. 2. CITY, the State of California and the United States government and/or their representatives shall have access for purposes of monitoring, auditing and examining of CONTRACTOR'S activities, performance, and Participants related to this Agreement. Such agencies or representatives shall also schedule on -site monitoring at their discretion. Monitoring activities may also include, but are not limited to, questioning employees and Participants and entering any premises or onto any site in which any of the services or activities funded hereunder are conducted or in which any of the records of CONTRACTOR are kept (2 CFR §200.330). Nothing herein shall be construed to require access to any privileged or confidential information as set forth in federal or state law. 3. In the event CONTRACTOR does not make the above -referenced documents available within the City of Santa Ana, California, CONTRACTOR agrees to pay all necessary and reasonable expenses incurred by CITY in conducting any audit at the location where said records and books of account are maintained. 4. All accounting records and evidence pertaining to all costs of CONTRACTOR and all documents related to this Agreement shall be kept available at the location where CONTRACTOR conducted the program, as well as in the County of Orange, for the duration of this Agreement and thereafter for three (3) years after completion of an audit. Records which relate to (a) complaints, claims, administrative proceedings or litigation arising out of the performance of this Agreement, or (b) costs and expenses of this Agreement to which CITY, the State of California or the United States Government take exception, shall be retained beyond the three (3) years until resolution of disposition of such appeals, litigation, claims, or exceptions. M. Without prejudice to any other section of this Agreement, CONTRACTOR shall, where applicable, maintain the confidential nature of information provided to it concerning Participants in accordance with the requirements of federal and state law. Notwithstanding the foregoing, CONTRACTOR agrees to submit to CITY, the State of California and/or the United States Government or their representatives, all records requested for administrative purposes, including audits, examinations, monitoring and verification of records submitted by CONTRACTOR, costs incurred and services rendered hereunder. N. CONTRACTOR shall not expend funds pursuant to this Agreement to provide services to any participant where costs of training are paid for by any other person or entity. Page 4 of 17 O. If funding is through WIOA, CONTRACTOR shall comply with the provisions of Uniform Guidance 2 CFR Part 200 of the U.S. Office of Management and Budget (OMB) and all other applicable federal statutes and executive orders and their implementing regulations, including regulations at 29 CFR Part 97. P. If funding is through WIOA, CONTRACTOR shall comply with the requirements of federal regulations found at 29 CFR Part 93, which provide that no appropriated funds may be expended by the recipient of a federal contract, grant, loan or cooperative agreement to pay any person for influencing or attempting to influence an officer or employee of any agency, member of Congress or an officer or employee of a member of Congress in connection with awarding of any federal contract, the making of any federal grant or loan, entering into any cooperative agreement and the extension, renewal, amendment or modification of any federal contract, grant, loan or cooperative agreement. CONTRACTOR shall sign a Certification Regarding Lobbying to that effect in a form as set forth in Exhibit D, attached hereto and by this reference incorporated herein. CONTRACTOR shall submit said signed Certification to CITY prior to performing any of its obligations under this Agreement and prior to any obligation arising on the part of CITY to pay any sums to CONTRACTOR wider the terms and conditions of this Agreement. Q. CONTRACTOR agrees to provide a drug -free work place and to execute a Drug Free Workplace Certification as set forth in Exhibit E attached hereto and incorporated herein by this reference. R. CONTRACTOR, in accordance with the Child Support Compliance Act, recognizes and acknowledges the importance of child and family support obligations and shall fully comply with all state and federal laws relating to child and family support enforcement, including, but not limited to: disclosure of information and compliance with earnings assignment orders, as provided in Chapter 8 (commencing with Section 5200) of Part 5 of Division 9 of the state Family Code; and, to the best of its knowledge is fully complying with the earnings assignment orders of all employees and is providing the names of all new employees to the New Employee Registry maintained by the California Employment Development Department (EDD). S. CONTRACTOR agrees to comply with all applicable provisions of the Act or SSA, as applicable, and all applicable federal regulations, including, but not limited to, the Code of Federal Regulations, Subtitle A —Office of Management and Budget Guidance for Grants and Agreements, as well as all applicable state and local regulations. T. If funding is through WIOA, CONTRACTOR agrees to remain in compliance with the Certification Regarding Debarment, attached hereto as Exhibit F and incorporated herein by reference, as required by the regulations implementing Executive Order 12549, Debarment and Suspension, (2 CFR Part 180). U. If funding is through WIOA, CONTRACTOR agrees to provide priority of services for veterans and eligible spouses pursuant to 20 CFR Part 1010, and the regulations implementing priority of service for veterans and eligible spouses in Department of Labor job training programs under the Jobs for Veterans Act published at 73 Fed, Reg. 78132 on December Page 5 of 17 19, 2008. V. CONTRACTOR acknowledges that the official name for the statewide system of providing employment and training through the WIOA partnerships, SSA, and various other local programs is "America's Job Center". To achieve the goals of this Workforce Training Program, it is important that the public has a quick and easy method to identify that the projects or programs they are taking part in are part of the "America's Job Center". CONTRACTOR agrees to place the America's Job Center logo, in accordance with the State of California guidelines for such use, on all public materials, such as statements, press releases, brochures, advertisements, reports and other documents describing projects or programs funded in whole or in part with WIOA or SSA funds. When the America's Job Center logo is used, CONTRACTOR may accompany it with the following statement, "The (CONTRACTOR) is a proud partner of the America's Job Center network". CONTRACTOR shall not use the America's Job Center logo in any manner that would imply that the State of California endorses a commercial product, service or activity. II. CITY'S OBLIGATIONS A. On July 1, 2020 the CITY was awarded a Department of Labor Workforce Innovation and Opportunity Act grant of $1,260,082.00 for fiscal year 2020-2021. In addition, on July 1, 2020, the CITY was awarded an Orange County Social Services Vocational Training grant through the California Work Opportunity and Responsibility to Kids Act of 1997 in the total amount of $1,677,928.00 for fiscal year 2020-2022. A portion of both grants in a total amount not to exceed $2,000,000.00 shall be available to all Qualified Contractors to provide workforce training classes for Qualified Participants. B. If a Qualified Participant chooses to enroll in a course offered by CONTRACTOR, CITY agrees to pay to CONTRACTOR when, if and to the extent WIOA or SSA funds are received under the provisions of the applicable grants, in accordance with the Course Costs attached hereto as Exhibit B and incorporated herein by reference, which may be amended during the period of this Agreement. Said sum shall be paid with either WIOA or SSA funds, as determined by the CITY in its sole discretion, after CITY receives invoices submitted by CONTRACTOR as provided herein. C. CONTRACTOR has the ability to adjust line item amounts in the Course Costs with the approval of the Executive Director. D. CITY agrees to provide for on -site monitoring reviews of the Workforce Training Program operation at least annually. In addition, monthly desk -top reviews of pertinent information will be conducted. E. CITY has the right to de -obligate the funds hereunder, and take such funding back from CONTRACTOR, due to any of the following reasons: (a) lack of performance by CONTRACTOR; (b) lack of fiscal accountability of CONTRACTOR; or (c) decrease in available funding. Page 6 of 17 III. COMPENSATION A. CITY neither warrants nor guarantees any minimum or maximum compensation to CONTRACTOR under this Agreement. CONTRACTOR shall be paid only for actual services performed under this Agreement at the rates and charges identified in Exhibit B. Any compensation payable to CONTRACTOR shall be paid from a portion of the above - referenced WIOA and/or SSA grants awarded to the City in a total amount not to exceed $2,000,000.00. B. Payment by City shall be made within thirty (30) days following receipt of proper invoice evidencing work performed, subject to City accounting procedures. IV. TERM OF AGREEMENT A. This Agreement shall commence on the date stated above and continue through June 30, 2023, with a one-year option to renew executable by the CITY in its sole discretion, unless terminated earlier by either party. The one-year option may be executed, or the Term of this Agreement maybe further extended, by a writing executed by the City Manager and the City Attorney. B. Unless the CITY authorizes an extension, CONTRACTOR must liquidate all obligations incurred under the Federal award not later than ninety (90) calendar days after the end date of the period of performance as specified in the terms and conditions of the Federal award, as applicable. IV. INDEPENDENT CONTRACTOR Consultant shall, during the entire term of this Agreement, be construed to be an independent contractor and not an employee of the City. This Agreement is not intended nor shall it be construed to create an employer -employee relationship, a joint venture relationship, or to allow the City to exercise discretion or control over the professional manner in which Consultant performs the services which are the subject matter of this Agreement; however, the services to be provided by Consultant shall be provided in a manner consistent with all applicable standards and regulations governing such services. Consultant shall pay all salaries and wages, employer's social security taxes, unemployment insurance and similar taxes relating to employees and shall be responsible for all applicable withholding taxes. V. WORKER'S COMPENSATION AND EMPLOYER'S RIGHTS A. CONTRACTOR shall use appropriate funds received from CITY to provide workers' compensation to all those hired by CONTRACTOR under this Agreement. Page 7 of 17 B. CONTRACTOR shall have the right to hire, dismiss, or promote its employees or contract personnel hired under this Agreement so long as its hiring or dismissal policy or standard does not violate Title VII of the Civil Rights Act of 1964, Fair Labor Standards Act of 1938, or any other applicable law, and CONTRACTOR maintains itself as an Equal Opportunity employer. VI. APPLICABLE GUIDELINES A. The parties hereto agree that CONTRACTOR shall comply with all applicable federal and state laws and regulations, including, but not limited to the Performance Indicators attached hereto as Exhibit C and incorporated herein by reference, and general program requirements described in Sections 2 and 116 of the Act, and applicable regulations, and the U.S. Department of Labor guidelines and regulations, including amendments or revisions made during the terms of this Agreement. Said applicable laws are hereby incorporated by reference and made part of this Agreement as though fully set forth herein. B. CONTRACTOR also assures and certifies that: 1. CONTRACTOR shall comply with Title VII of the Civil Rights Act of 1964 (P.L. 83-354) and in accordance with Title VII of the Act, requiring that no person shall, on the grounds of race, color, religion, sex, age, handicap or national origin be excluded from participation in, be denied the benefits of, or be otherwise subjected to discrimination under this Agreement. 2. CONTRACTOR shall comply with any and all federal laws limiting the political activity of employees hired under this Agreement. 3. CONTRACTOR shall comply with the requirements that no program under the Act shall involve political activities. 4. RECORD INSPECTION. CONTRACTOR shall provide the U.S. Department of Labor and the Controller General, by and through any authorized representative, as well as the WDB Administrative Office, access to and the right to examine all records, books, papers or documents relating to the accounting and use of funds under this Agreement for a three- year period from and after the effective date of this Agreement. 5. No person with responsibilities in the operation of any program under the Workforce Training Program shall discriminate with respect to any program participant or any application for participation in such program because of race, creed, color, national origin, sex, political affiliation or beliefs. 6. CONTRACTOR shall maintain appropriate standards for health and safety in work and training situations. Page 8 of 17 7. CONTRACTOR shall comply with general provisions, assurances, and execute the Assurances and Certifications attached hereto as Exhibit G and incorporated herein. 8. EQUAL OPPORTUNITY. Any literature distributed by CONTRACTOR for the purpose of apprising businesses, Participants, or the general public of its programs under this Agreement shall state that its programs are supported by the City of Santa Ana and the Santa Ana Workforce Development Board, and shall state that the program is an "equal opportunity employer/program" and that "auxiliary aids and services are available upon request to individuals with disabilities." 9. Based on the population eligible to be served, or likely to be directly affected by the program or activity, the services or information may need to be provided in a language other than English in order to allow such population to be effectively informed about or able to participate in the program or activity. Pursuant to 29 CFR 37.35, CONTRACTOR must take reasonable steps to provide services and information in appropriate languages after considering the scope of the program or activity, and the size and concentration of the population that needs services or information in a language other than English. 10. CONTRACTOR certifies that all property, finished or unfinished documents, data, studies and reports prepared or purchased under this Agreement, will be disposed of in accordance with the direction of the CITY. In addition, any tools and/or equipment furnished to the CONTRACTOR by the CITY and/or purchased by the CONTRACTOR with funds pursuant to this Agreement, will be limited to use within the activities outlined in this Agreement and will remain the property of the United States Government and/or CITY. Upon termination of this Agreement, CONTRACTOR will immediately return such tools and/or equipment to the CITY or dispose of them in accordance with the direction of the CITY. 11. CONTRACTOR certifies that this Agreement does not provide for the advancement or aid to any religious sect, church or creed, or sectarian purpose, nor does it help to support or sustain any school, college, university, hospital or other institution controlled by any religious creed, church, or sectarian denomination, as specified by Article XVI, Section 5, of the Constitution of the State of California, regarding separation of church and state. 12. CLEAN AIR / CLEAN WATER ACT. If the grant hereunder exceeds $100,000, CONTRACTOR must comply with Section 306 of the Clean Air Act [(42 USC 1875(h)]; Section 508 of the Clean Water Act (33 USC 1368); Executive Order 11738 and Environmental Protection Agency ("EPA") regulations (40 CFR Part 35) as any may now exist or be hereafter amended. Under these laws and regulations, the CONTRACTOR assures that: (a) No facility to be utilized in the performance of the proposed grant has been listed on the EPA List of Violating Facilities; (b) It will notify CITY prior to award of the receipt of any communication from the Director, Office of Federal Activities, U.S. EPA, indicating that a facility to be utilized for the grant is under consideration to be listed on the EPA List of Violating Facilities; and, Page 9 of 17 (c) It will notify the CITY and the EPA about any known violation of the above laws and regulations. 13. CONTRACTOR agrees to adhere to the following STANDARDS OF CONDUCT: a. General Assurance. Every reasonable course of action will be taken by CONTRACTOR in order to maintain the integrity of this expenditure of public funds and to avoid favoritism. This Agreement will be administered in an impartial manner, free from errors to gain personal, financial, political gain. CONTRACTOR, its officers and employees, in administering this Agreement, will avoid situations which give rise to a suggestion that any decision was influenced by prejudice, bias, special interest or desire for personal gain. b. Em llooyment of Former State or CITY Employees. CONTRACTOR will ensure that any of its employees who were formerly employed by the State of California or CITY, in a position that could have enabled such individuals to impact policy regarding or implementation of programs covered by this Agreement, will not be assigned to any part or phase of the activities conducted pursuant to this Agreement for a period of not less than two (2) years following the termination of such employment. c. Conducting Business Involving Relatives. No relative by blood, adoption or marriage of any executive or employee of CONTRACTOR will receive favorable treatment when considered for enrollment in programs provided by, or employment with, CONTRACTOR. d. Conducting Business Involving Close Personal Friends and Associates. Executives and employees of CONTRACTOR will be particularly aware of the varying degrees of influence that can be exerted by personal friends and associates and, in administering this Agreement, will exercise due diligence to avoid situations which give rise to an assertion that favorable treatment is being granted to friends and associates. When it is in the public interest for CONTRACTOR to conduct business with a friend or associate of an executive or employee of CONTRACTOR, an elected official in the area or a voting or non -voting member of the Workforce Investment Board (WIB), a permanent record of the transaction will be retained. e. Avoidance of Conflict of Economic Interest. No executive or employee of CONTRACTOR elected official in the area, or voting or non -voting member of a WDB, will solicit or accept money or any other consideration from a third person, for the performance of an act reimbursed in whole or part by CONTRACTOR or CITY. Supplies, materials, equipment or services purchased with Agreement funds will be used solely for purposes asserted or allowed under this Agreement. No voting member of the WDB will cast a vote on the provision of services or vote on any matter which would provide direct financial benefit to that member or any business or organization which the member directly represents. f. Salary and Bonus Limitations. If CONTRACTOR receives WIOA funds, CONTRACTOR is required to comply with federal requirements regarding the limitations on salary and bonus payments in accordance with Public Law 109-149, Section 7013. Page 10 of 17 VII. HOLD HARMLESS A. CONTRACTOR shall indemnify and save harmless CITY, its officers, agents and employees, from and against any and all damages to property or injuries to or death of any person or persons, including property and employees or agents of CITY, and shall defend, indemnify and save harmless CITY, its officers, agents and employees, from any and all claims, demands, suits, actions or proceedings of any kind or nature, including, but not by way of limitation, workers' compensation claims, resulting from or arising out of the negligent acts, errors or omission of CONTRACTOR, its employees or subcontractors. B. CONTRACTOR shall indemnify and save harmless CITY, its officers, agents and employees, from and against any and all damages to property or injuries to or death of any person or persons, including property and employees or agents of CITY, and shall defend, indemnify and save harmless CITY, its officers, agents and employees, from and against any and all claims, demands, suits, actions or proceedings therefore, resulting from or arising out of the intentional or malicious acts of CONTRACTOR, its employees or subcontractors. VIII. INSURANCE 1. Commercial General Liability. CONTRACTOR agrees to obtain and keep in force during the teen of this Agreement a policy of comprehensive commercial general liability insurance insuring the State of California, CITY, and CONTRACTOR against any liability for accident, injury or death arising out of or in consequence of this Agreement. Such insurance shall be in an amount not less than One Million Dollars ($1,000,000.00) for any injury to or death of any person or persons in any single accident or occurrence, with $2,000,000 in the aggregate coverage. Said policy of comprehensive general liability insurance shall be endorsed to provide to CITY and to the State of California, Employment Development Department, at least thirty (30) days written notice prior to cancellation; name CITY, its officers, agents, employees, and volunteers, and the State of California, its officers, employees, and volunteers as Additional Insured; and state that such coverage is primary to any other coverage or self-insurance of the State of California and CITY (in substantially the form as Exhibit 1, Additional Insured Endorsement, attached hereto). Governmental entities may substitute a certificate of self-insurance. 2. Workers' Compensation. If CONTRACTOR is an "employer", as set forth in California Labor Code Section 3300 et seq., or utilizes Participants as "employees," as set forth in California Labor Code Section 3350 et seq., CONTRACTOR shall obtain and keep in force during the term of this Agreement full Workers' Compensation insurance coverage for injuries suffered by Participants. Said insurance policy shall guarantee CITY at least thirty (30) days written notice of cancellation or modification. CONTRACTOR shall carry medical and accident insurance for those Participants not qualifying as "employees" for Worker's Compensation Coverage, pursuant to California Labor Code Section 3350, et seq. Page 11 of 17 3. Proof of Insurance. Certificates and endorsements must be submitted and approved by CITY prior to any work under this Agreement. CONTRACTOR understands that CITY will make no payments under this Agreement until the required certificates and endorsements have been approved by CITY. IX. CORPORATESTATUS CONTRACTOR shall be in good standing, without suspension by the California Secretary of State, Franchise Tax Board or Internal Revenue Service. Any change in corporate status or suspension shall be reported immediately to CITY. X. ASSIGNABILITY None of the duties of, or work to be performed by, CONTRACTOR under this Agreement shall be subcontracted or assigned to any agency, consultant, or person without the prior written consent of CITY. CONTRACTOR must submit all subcontracts and other agreements that relate to this Agreement to CITY. If receiving WIOA funds, CONTRACTOR acknowledges and agrees that it must follow procurement regulations for contractors (2 CFR §200.317). No subcontract or assignment shall terminate or alter the legal obligations of CONTRACTOR pursuant to this Agreement. XI. LAWS GOVERNING THIS AGREEMENT In its performance wider this Agreement, CONTRACTOR shall fully comply with the requirements of the following, whether or not otherwise referred to in this Agreement: 1. If receiving WIOA funds, the Act and all applicable federal statutes, regulations, policies, procedures and directives, including but not limited to, 2 CFR 200 and 20 CFR. Parts 651 and 654 2. All applicable State statutes, regulations, policies, procedures and directives; 3. All applicable CITY policies, procedures and directives; 4. All applicable local ordinances and requirements, including use permits and licensing; 5. Court orders applicable to its operation; and, 6. The terms and conditions of this Agreement. Page 12 of 17 If any of the foregoing is enacted, amended, or revised, CONTRACTOR will comply with such or will notify CITY after enactment or modification that it cannot so comply. CITY may thereupon terminate this Agreement, if necessary. XII. EXCLUSIVITY AND AMENDMENT OF AGREEMENT This Agreement supersedes any and all other agreements, either oral or in writing, between the parties hereto with respect to the employment of CONTRACTOR by CITY, and contains all the covenants and agreements between the parties with respect to such employment. Each party to this Agreement acknowledges that no representations, inducements, promises or agreements, orally or otherwise, have been made by any party, or anyone acting on behalf of any party, which are not embodied herein, and that no other agreement or amendment hereto shall be effective unless executed in writing and signed by both CITY and CONTRACTOR. XIII. FRAUD CONTRACTOR shall immediately report to CITY all instances and facts concerning possible fraud, abuse or criminal activity relating to expenditure or receipt of funds under this Agreement. XIV. CONTINGENCY OF FUNDS CONTRACTOR acknowledges that approval of and funding for this Agreement is contingent upon State approval, and WIOA and/or SSA funds received or obligated from the State of California to CITY. If such approval of funds is not forthcoming, or is otherwise limited, CITY shall immediately notify CONTRACTOR. Within twenty (20) days of receipt of such notice, CONTRACTOR shall modify or cease operations as directed by CITY and negotiate necessary modification to this Agreement and/or reimbursement of costs incurred hereunder. XV. TERMINATION A. This Agreement may be terminated by either party at its sole discretion, upon thirty (30) days written notice to the other party. Notice shall be deemed served on the date of mailing. However, CONTRACTOR may not terminate this Agreement if undue hardship will result to any participant. B. In the event CONTRACTOR defaults by failing to fulfill all or any of its obligations hereunder, CITY may declare a default and termination of this Agreement by written notice to CONTRACTOR, which default and termination shall be effective on a date stated in the notice which is to be not less than ten (10) days after certified mailing or personal service of such notice, unless such default is cured before the effective date of termination stated in such notice. If terminated for cause, CITY shall be relieved of further liability or responsibility under this Agreement, or as a result of the termination thereof, including the payment of money, except for payment for approved Page 13 of 17 expenses incurred for services satisfactorily and timely performed prior to the mailing or service of the notice of termination, and except for reimbursement of (1) any payments made for services not subsequently performed in a timely and satisfactory manner, and (2) costs incurred by CITY in obtaining substitute performance. XVI. DISPUTES Except as otherwise provided in this Agreement, any dispute concerning any question arising under this Agreement shall be decided by CITY. In such a case CITY shall reduce its decision to writing and mail or otherwise furnish a copy thereof to CONTRACTOR. The decision of the City shall be final and conclusive unless within thirty (30) calendar days from the mailing or delivery of such copy, CITY receives from CONTRACTOR written request to appeal said decision. If receiving WIOA funds, procedures governing the appeal shall be prescribed by CITY and/or the State of California in accordance with the Act and all corresponding regulations and OMB circulars. Pending final disposition of the appeal, CONTRACTOR shall act in accordance with CITY's decision unless the dispute involves a change order. XVII. BREACH -SANCTIONS If, through any cause, CONTRACTOR violates any of the terms and conditions of this Agreement, and/or prior agreements whereby grant funds were received by CONTRACTOR pursuant to this Agreement, or if CONTRACTOR reports inaccurately or if any Audit Report makes disallowances, CONTRACTOR shall promptly remedy its acts or omissions and/or repay CITY all amounts due CITY as a result of CONTRACTOR's violation. For any such failures or violations, CITY shall also have the right at its sole discretion to either: (1) discontinue program support until such time as CONTRACTOR fulfills its obligations or remedies all violations of this Agreement or prior agreements; and/or (2) collect outstanding amounts as determined by CITY due CITY by offsetting or debiting from current claims or invoices, if after thirty (30) days' written notice CONTRACTOR has failed to repay same or a repayment schedule has not been made; and/or (3) terminate this Agreement by giving written notice to CONTRACTOR of such termination in accordance the notice provision in Paragraph XVIII herein below. Page 14 of 17 XVIII. NOTICES All notices, reports and correspondence between the parties hereto respecting this Agreement shall be in writing and deposited in the United States Mail, postage prepaid, addressed as follows: CITY: City of Santa Ana Manager, WDB Administrative Office P.O. Box 1988 (M-76) Santa Ana, CA 92702 CLERK: Clerk of the City Council City of Santa Ana 20 Civic Center Plaza (M-30) P.O. Box 1988 Santa Ana, CA 92702-1988 Fax (714) 647-6956 CONTRACTOR: American Trade Academy 16627 Avalon Blvd., Suite A Carson, CA 90746 (310) 769-0968 www.atacademy.us XIX. MERGER This Agreement, together with the attachments hereto, expresses the total understanding of the parties. There are no oral understandings of the parties or terms and conditions other than as stated herein. XX. VALIDITY The invalidity in whole or in part of any provision of this Agreement shall not void or affect the validity of any other provision of this Agreement. k& Page 15 of 17 MISCELLANEOUS PROVISIONS a. Each undersigned represents and warrants that its signature herein below has the power, authority and right to bind their respective parties to each of the terms of this Agreement, and shall indemnify CITY fully, including reasonable costs and attorney's fees, for any injuries or damages to CITY in the event that such authority or power is not, in fact, held by the signatory or is withdrawn. b. All Exhibits referenced herein and attached hereto shall be incorporated as if fully set forth in the body of this Agreement. {Signatures on following page} Page 16 of 17 A-2020-194-18 IN WITNESS WHEREOF, the parties hereto have executed this Agreement the date and year first above -written. ATTEST: Daisy Gomez Clerk of the Council APPROVED AS TO FORM: Sonia R. Carvalho City Attorney By: /aLl — R O. odge City Attorney RECOMMENDED FOR APPROVAL: 7 j— _1N � Steven A. Mendoza Executive Director Community Development Agency "CITY" By.�! Kristine Ridge City Manager "CONTRACTOR" Name:'Pen-i, C'r��� Title: Prvsic+' TaxID#: Page 17 of 17 EXHIBIT A & B Scope of Service & Course Cost American Trade Academy 16627 Avalon Blvd. Carson, CA 90746 www.atacademy.us Phone: 310-769-0968 2021 School Catalog Revised January 1, 2021 Effective January 1, 2021 to December 31, 2021 American Trade Academy School Catalog Page i _ Disclaimer The American Trade Academy (herein referred to as "ATA," "the school" or "the institution') makes every effort to ensure accuracy of the information contained in this catalog. ATA reserves the right to change policies, regulations, fees, and courses of instruction during this catalog period upon direction of its management. The most current and complete information is available from the school director. All information in the content of this catalog is current and correct as of the publication date and is so certified as true by school director, Paul Bonagura. ATA has no pending petition in bankruptcy, is not operating as a debtor in possession, has not filed a petition within the preceding five years, or has not had a petition in bankruptcy filed against it within the preceding five years that resulted in reorganization under Chapter 11 of the United States Bankruptcy Code (11 U.S.C. Sec. 1101 et seq.). Any questions a student may have regarding this catalog that have not been satisfactorily answered by the institution may be directed to the Bureau for Private Postsecondary Education (BPPE) at 2535 Capitol Oaks Drive, Suite 400, Sacramento, CA 95833 or at P.O. Box 980818, West Sacramento, CA 95798, www.bDDe.ca.gov, by telephone (888) 370-7589 or by fax (916) 263-1897. The institution provides its Catalog on its website (www.ATAcademy.us) and in print to all prospective students and to the general public when requested. As a prospective student, you are encouraged to review this catalog prior to signing an enrollment agreement. You are also encouraged to review the School Performance Fact Sheet, which must be provided to you prior to signing an enrollment agreement. The American Trade Academy is a private institution that is approved to operate by the Bureau. Approval to operate means the institution is compliant with the minimum standards contained in the California Private Postsecondary Education Act of 2009 (as amended) and Division 7.5 of Title 5 of the California Code of Regulations. All classes will be held at 16627 Avalon Boulevard, Suite A / Carson, California 90746. A student or any member of the public may file a complaint about this institution with the Bureau for Private Postsecondary Education by calling (888) 370-7589 or by completing a complaint form, which can be obtained on the Bureau's Internet Web site at www.bppe.ca.aov. American Trade Academy School Catalog Page ii Table of Contents Disclaimer......................................................................................................... ii Approval Disclosure Statement............................................................................ 1 School History, Mission, and Approvals................................................................ 2 Historyand Ownership..................................................................................... 2 Mission Statement and Educational Philosophy.................................................... 2 Class & Facilities Information.............................................................................. 3 Facilities, Equipment, and Student -to -Teacher Ratios ............................................. 3 Class Sessions and Schedules / Clock Hour Conversion ......................................... 3 Campus Holidays and Breaks............................................................................ 4 OperatingSchedule......................................................................................... 4 Equal Opportunity Statement............................................................................. 4 Admissions Policies & Procedures....................................................................... 5 Requirements................................................................................................. 5 Procedures.................................................................................................... 5 EntranceTest................................................................................................. 6 Attendance & Academic Policies.......................................................................... 7 AttendancePolicy.......................................................................................... 7 GradingSystem............................................................................................. 7 AcademicStandards...................................................................................... 8 CPRTraining................................................................................................ 8 Satisfactory Academic Progress (SAP)............................................................... 8 Statusesof SAP............................................................................................. 8 SAP Terms and Other Information..................................................................... 9 Probation for Attendance and Conduct............................................................... 9 Course Incompletes........................................................................................ 9 WithdrawGrades........................................................................................... 10 Make-up .......................................................................................................10 CourseRepetitions.........................................................................................10 Leaveof Absence.......................................................................................... 10 Suspension and Termination............................................................................11 Graduation Requirements and Ceremony............................................................ 11 General Policies & Information........................................................................... 12 Orientation for New Students............................................................................12 Dress Code & Draping Policy........................................................................... 12 Computer Lab/Resource Library ........................................................................12 Family Educational Rights and Privacy Act(FERPA).............................................12 Transcripts and Records..................................................................................12 SexualHarassment....................................................................................... 13 Crime Awareness and Campus Security.............................................................13 Statement of non-discrimination...................................................................................... 13 VeteransInformation ........................... ,....................................... I ................... 13 PolicyChanges.............................................................................................. 14 Job Placement Assistance............................................................................... 14 Notice Concerning Transferability of Credits and Credentials Earned at ATA...............15 Transfer of Credit to ATA................................................................................ 15 Credit for Prior Education or Training............................................................... 16 ProgramTransfers........................................................................................ 16 Re -Entry ...................................................................................................... 16 Personal Property/Liability................................................................................16 Drug and Alcohol Prevention Program................................................................17 Student / Employee Fraternization.....................................................................18 Smoking.......................................................................................................18 Food and Drinks / Student Lounge.....................................................................18 PersonalCalls and Visits................................................................................. 18 American Trade Academy School Catalog Page iii Table of Contents General Policies & Information (continued) Field Trips and Guest Speakers........................................................................ 18 Tutorial Assistance......................................................................................... 18 Student Academic Advisement..........................................................................19 Changeof Address.........................................................................................19 General Assistance (Housing, Child Care, Transportation)......................................19 Graduate Refresher Course............................................................................. 19 CareerServices............................................................................................19 AdministrativeStaff.........................................................................................19 FacultyQualifications......................................................................................20 Appeals....................................................................................................... 20 Student Appeal Process.................................................................................. 20 Complaint Procedure...................................................................................... 21 NoWeapons Policy........................................................................................ 21 Student Record Retention............................................................................... 21 Student Tuition Recovery Fund(STRF)............................................................ 21 Financial Assistance & Payment........................................................................ 23 TuitionPayment.............................................................................................23 Cancellation.................................................................................................. 23 Refunds After Withdrawal from Program............................................................ 23 Determination of Withdrawal Date..................................................................... 24 Other Available Financial Assistant Programs...................................................... 24 Tuition & Program Information........................................................................... 25 TuitionChart................................................................................................. 25 OtherFees................................................................................................... 25 ProgramChart.............................................................................................. 26 ProgramAdvisories........................................................................................ 26 Standard Occupational Classification (SOC) Codes .............................................. 27 JobDescriptions............................................................................................ 27 Cable Television Technician.............................................................................30 Cable Television and Satellite Technician.......................................................... 33 Advanced Telecommunications Technician 1...................................................... 39 Advanced Telecommunications Technician 2.......................................................48 Advanced Telecommunications Technician 3......................................................58 Advanced Telecommunications Technician 4...................................................... 68 Fiber Optic Technician................................................................................... 79 Audio and Video Technician............................................................................. 83 Pole Climbing and Ladder Safety...................................................................... 85 PrivateSecurity Guard.....................................................................................�6 Private Security Guard with Taser and Firearm .................................................... 87 SatelliteTechnician........................................................................................ 88 Alarm and Camera Technician............................................................ I............ 91 Structured Cabling Technician......................................................................... 93 American Trade Academy School Catalog Page iv Approval Disclosure Statement The American Trade Academy (ATA) was granted institutional approval from the Bureau for Private Postsecondary Education (BPPE) pursuant to §94802 of the California Education Code. This approval means that the institution and its operations comply with minimum standards established under law for occupational instruction by private postsecondary educational institutions. Institutional approval must be re -approved periodically and is subject to continuing review. The following programs are approved: Program Length Lecture Lab Total In Weeks Hours Hours Clock Hours Cable Television Technician 6 77.25 96.75 174 Cable Television and Satellite Technician 8 100.25 131.75 232 Advanced Telecommunications Technician 1 20 254.25 325.25 580 Advanced Telecommunications Technician 2 26 332 422 754 Advanced Telecommunications Technician 3 26 332 422 754 Advanced Telecommunications Technician 4 32 409.25 518.75 928 Fiber Optic Technician 6 77.25 96.75 174 Audio and Video Technician 6 77.25 96.75 174 Pole Climbing and Ladder Safety 2 40 40 80 Private Security Guard 1 30 10 40 Private Security Guard with Taser and Firearm 2 54 26 80 Satellite Technician 2 23 35 58 Alarm and Camera Technician 6 77.25 96.75 174 Structured Cabling Technician 6 77.25 96.75 174 NOTE., The American Trade Academy does not offer instruction in English as a Second Language (ESL). Instruction is conducted in-house with facility occupancy levels accommodating 150 students. Prospective enrollees are encouraged to visit the school's facilities and to discuss their personal educational and occupational plans with school personnel before signing an enrollment agreement. California statute requires that a student who successfully completes a program of study be awarded an appropriate diploma or certificate verifying that fact. Any questions a student may have regarding this catalog that have not been satisfactorily answered by the institution` may be directed to the Bureau for Private Postsecondary Education at 2535 Capitol Oaks Drive, Suite 400, Sacramento, CA 95833; or P.O. Box 980818, West Sacramento, CA 95798-0818; or visit www.bppe.ca.gov, or call toll -free telephone number (888) 370-7589 or by fax (916) 263-1897. A student or any other member of the public may file a complaint about this institution with the Bureau for Private Postsecondary Education by calling (888) 370-7589 toll -free or by completing a complaint form, which can be obtained on the Bureau's website at www.bppe.ca.gov. The American Trade Academy (ATA) makes every effort to ensure accuracy of the information contained in this catalog. The College reserves the right to change policies, regulations, fees, and courses of instruction during this catalog period upon direction of ATA management and the school director. The most current and complete information is available from the school director. All information in the content of this catalog is current and correct as of the publication date and is so certified as true by Paul Bonagura, School Director. American Trade Academy School Catalog Page 1 Class & Facilities Information amiffiffilaw— HISTORY AND OWNERSHIP Flywire, Inc is the parent company of The American Trade Academy, was established in 2001 as a corporate training entity and industry consultant. The American Trade Academy Incorporated, was established and structured as a for profit, Type S California corporation in June 2001. Mr. Paul Bonagura, serves as the school director. The American Trade Academy has been approved by the State of California Department of Consumer Affairs, Bureau for Private Postsecondary Education (BPPE) through August, 2024. ATA has BPPE approvals in the fields of communication technology and installation and private security guard programs to diversify our offerings with strong employment and advancement opportunities. We have an enhanced learning environment with expanded classrooms and labs, as well as updated equipment and curriculum. This, coupled with qualified instructors, facilitates student retention and simulates an actual work environment to foster an effective learning experience. We are dedicated to our educational service contracts, most importantly achieving the completion and placement goals. We seek community and industry involvement in program development and delivery. MISSION STATEMENT AND EDUCATIONAL PHILOSOPHY The mission of The American Trade Academy is, "To empower a diverse student body by teaching academic concepts and technological skills and by instilling in students the importance of effective, responsible application of their knowledge to succeed in a highly competitive, technologically changing world." The American Trade Academy' goal is to provide a proper balance between theory, diagnosis and laboratory work, as well as student services to support successful completion and placement in positions available today and tomorrow. The school certifies students in broadband technology who may be employed in many fiber optic and broadband fields, including communication technologies, commercial and residential installation, high -end audiolvisual, CCTV security and surveillance, automation service and installation, and private security guard. Following is a list of ATA's institutional goals and Guiding Principles (Belief Statements): 1. Education is essential to success. 2. All students learn, achieve, create, and succeed in different ways. 3. Students learn best when they are engaged in the learning process. 4. Respect is a necessary component of learning. 5. Diversity strengthens understanding. 6. Positive morale among students and staff is critical to the success of the school. 7. Staff and students deserve a safe and physically comfortable environment that supports positive learning experiences. 8. Students, staff, parents, and the community share the responsibility for the success of the school. The institution's educational objectives include the following: ➢ Embrace voluntary self -regulation; ➢ Ensure proper, ethical administration of its training services, operations, and financial stability; ➢ Demonstrate effectiveness of its educational training by providing essential skills to support a productive workforce. ➢ Demonstrate professionalism to the general public; ➢ Communicate effectively with industry professionals; ➢ Offer technical programs so that students can achieve their career, educational, and personal goals; ➢ Provide training using actual on-the-job situations so graduates can have the skills and competencies needed for entry-level employment; ➢ Ensure only relevant equipment and materials are used in the training of students; and ➢ Hire qualified instructors. American Trade Academy School Catalog Page 2 Class & Facilities Information The school is approximately 20,000 total square feet and housed in modern, centrally air-conditioned facilities that are wheelchair accessible. The Carson campus is conveniently located near the business district of the city of Carson with easy access to major freeways and bus stops. ATA affords students easy MTA accessibility and is near many restaurants, a park and community areas. There are seven administrative offices, six classrooms, a library, computers, student lounge, and lunchroom. The classrooms are between 350 to 1,000 square feet and used for lecture and/or lab training; and each has a maximum seating capacity of 30 students. The library is open to students during all hours of operation with internet access to assist with job placement efforts. To afford students a real -world work environment, the school has an indoor and air- conditioned laboratory shop area comprising approximately 5,500 square feet with residential, commercial and industrial mock-up structures for practical skills training. The school has all the necessary equipment for lecture and laboratory practice, including installation, cabling and line testing equipment; power meters; laser fault identifier; LAN certification testers; wire map tester; fusion splicer; specialty and fiber inspection scope. There are also standard hand tools, ladders, optical time domain reflectometer, audio/video, security CCTVs, satellite equipment televisions, surround equipment for installation and set-up, and overhead projectors. Laboratory equipment in the shop area consists of the type and variety found in business residential, commercial, and industrial mock-ups. Whether students wish to learn anew trade or upgrade their skills, ATA has developed a curriculum that provides hands-on training on state-of-the-art equipment. The facility and equipment comply with all federal, state, and local ordinances and regulations, including those requirements for safety, building safety, and health. With secure, ample no cost parking, as well as having handicapped and visitor available parking. Maintaining and preserving the school's facilities and equipment is an obligation of all members of the institution: faculty, staff, and students. Students are expected to treat facilities and equipment with care and will be held liable for the destruction of school property. Smoking is prohibited within the school. Lecture and Lab Classes: All programs have a maximum ratio of 25 students to 1 instructor. CLASS SESSIONS AND SCHEDULES ATA offers year-round enrollment for all programs. Start dates occur on Monday, but if school is closed on Monday for a recognized holiday, the start date will be on Tuesday. The beginning of a module offers an opportunity to join the program. Broadband Cable Technician (DAY): Classes are held Monday -Friday from 8:00 am to 4:30 pm. Private Security Guard and Private Security Guard with Taser and Firearm (DAY): Classes are held Monday -Friday from 8:00 am to 5:00 pm. All Other Programs (DAY): Classes are held Monday -Thursday from 8:00 am to 4:30 pm All Programs (EVG): Classes are held Monday -Thursday from 6:30 pm to 10:00 pm. IMEN419ANIMA The American Trade Academy does not hold classes on the following holidays: New Year's Day; Martin Luther King, Jr. Day; President's Day; Memorial Day; Independence Day; Labor Day; Columbus Day; Veterans' Day; and Thanksgiving. In addition to these holidays, school will be closed for summer and winter break, as follows: Summer Break 2019: 1 July 1 2019 —July 12 2019 (Classes resume on July In Winter Break 2019: 1 December 24 2019 — January 3 2020 (Classes resume on January 6th) When school is closed for a holiday, make-up of hours must be done on either Friday or Saturday depending on the program and/or module. (Refer to the Academic Calendar at the end of the catalog for start/end dates and holiday schedule.) American Trade Academy School Catalog Page 3 Class & Facilities Information ATA's campus facilities are open Monday through Friday, generally from 8:00 am to 10:00 pm. Administrative offices are open generally Monday through Thursday from 8:00 am to 7:30 pm, and Fridays from 8:00 am to 5:00 pm. Administrative staff is available during evening hours by appointment. Rehabilitation Act and Americans with Disabilities Act (ADA) It is ATA policy that all admissions, employment, and promotion processes are free from conscious or inadvertent discrimination because of race, age, sex, religion, creed, color, national origin, physical handicap, political affiliation, sexual orientation, or beliefs. This policy applies to hiring for all positions and admission of students for all programs. Reasonable accommodations will be made for students with disabilities, in accordance with state and/or federal law. If an applicant with a disability wishes to enroll, s/he must first contact the campus director to discuss possible options to facilitate his/her enrollment and training. Consideration for such students will be made on a case -by -case basis. In accordance with Section 504 of the Rehabilitation Act and the Americans with Disabilities Act (ADA) as amended, the College abides by the regulation that "no otherwise handicapped individual" shall be excluded from participation in the programs and services offered by the College "solely by reason of the handicap." A student is eligible for consideration for accommodations and/or auxiliary aids and services if the student has a disability and the Admission Representative has met with the student, consulted with the Campus Director, Director of Education, Program Director and determined that the functional limitations of the disability require such accommodation, auxiliary aids and/or services. The College is committed to providing reasonable accommodations including auxiliary aids and/or services to qualified individuals with a disability, unless providing such accommodations would result in undue burden or fundamentally alter the nature of the relevant program, benefit or service provided by the College. To request auxiliary aids or services, please contact the Admission Department at the campus. Students should submit requests with supporting documentation at least six weeks prior to the beginning of the first day of classes or as soon as possible. American Trade Academy School Catalog Page 4 Admissions Policies & Procedures ADMISSIONS REQUIREMENTS The College seeks to admit students who possess the appropriate credentials and have demonstrated capacity or potential that indicates a reasonable probability of success in completing the educational programs offered by the College. To accomplish this, the College evaluates all students and makes admissions decisions on an individual basis following the admission policies set forth in this catalog. Students are encouraged to apply for admission as soon as possible for a specific program and start date. Applicants' families are encouraged to participate in the enrollment process so that they may have an opportunity to ask questions. Students must complete the entire admissions process on or before the first day of class for all programs. Students who fail to complete the admissions process prior to the first day of class may be required to reschedule to another start date. All prospective applicants must be personally interviewed by a school representative, tour the campus and receive a catalog describing the course offerings and the school policies. Upon the applicant's determination that he/she is interested in pursuing a specific program of study, he/she visits the Financial Aid department to receive Information regarding funding options. As a prospective student, you are encouraged to review this catalog prior to signing an enrollment agreement. You are also encouraged to review the School Performance Fact Sheet, which must be provided to you prior to signing an enrollment agreement. The American Trade Academy Inc. does not offer visa services to prospective students from other countries or English language services. Additionally, The American Trade Academy Inc. does not offer English as a Second Language instruction. All instruction occurs in English. English language proficiency is documented by: 1. The admissions interview; and 2. The American Trade Academy Inc.'s receipt of prior education documentation as stated in the admissions policy. In order to be admitted to his/her desired program, an applicant must do all the following: ➢ Provide a valid high school diploma/transcript, GED, California High School Proficiency Certificate, or demonstrate the ability to benefit ➢ Be at least 18 years old. If younger than 18, the applicant must provide a valid high school diploma or equivalent for admission to anv program or course. ➢ Interview with an admissions representative. ➢ Tour the campus in the company of an admissions representative. ➢ Be in good physical and mental health in order to adequately progress through the program. ➢ Provide a valid third -party evaluation of foreign transcripts or diploma, as applicable. International Students — M1 Visa Prospective students wishing to enroll through the M1 Visa program must meet all the listed entrance requirements above; however, the personal interview may be conducted via the internet / phone and the CTB passed in English as administered through a test proctor in their country of origin. All entrance and enrollment requirements must be met, including all Student Exchange Visitor Information System (SEVIS) processes. Additionally, SEVIS, DHS, and school fees / tuition must be paid in advance prior to issuance of the 1-20 Form for DHS port of entry. Prospective students must go to the consulate of origin to confirm that all needed paperwork is complete and in order prior to going to the DHS port of entry. You must have all required documentation in hand and ready for inspection at your arrival. Once you have begun your program, ATA will update your status as "attending" in the SEVIS system. Interested applicants will interview with an admissions representative (AR), during which a campus tour will be given. The AR will provide detailed information on ATA's programs and discuss the applicant's qualifications to assist in determining the best way to meet his/her career objective. All applicants will meet with a financial aid representative to discuss potential tuition financing programs. In order to be formally accepted to the College, all applicants must do the following: 1. Complete, sign, and date an Application for Admission; 2. Make financial arrangements to cover the cost of tuition and fees; and 3. Read and sign all required pre -enrollment disclosures, such as the ATA School Catalog, Notice of Student Rights, Notice of Cancellation, School Performance Fact Sheet (Completion & Placement Rates Disclosure), and Enrollment Agreement. American Trade Academy School Catalog Page 5 Admissions Policies & Procedures ENTRANCE TEST Prospective students must provide a valid a high school diploma or its equivalent or successfully pass an Ability to Benefit test (Wonderlic), independently administered. Should the candidate not have a high school diploma or equivalent (GED), s/he must achieve a minimum passing ATB score of 12, per publisher's scoring standard.- All prospective students must pass a Capacity to Benefit (CTB) exam per State of California BPPE regulations. The Wonderlic SLE is used for CTB eligibility. For all telecommunication programs, the passing score required is 16, per the publisher's scoring standard; for security guard programs, the passing score is 17. High School Diploma EqulyaleM Applicants without a high school diploma may provide the following for consideration of admittance to any program if the following documentation shows evidence of high school graduation: 1. Transcript from high school that evidences successful completion of all required coursework and graduation 2. General Educational Development (GED) certificate 3. High school equivalency certificate, such as the California High School Proficiency Exam (CHPSE) 4. Transcript that shows the applicant earned an Associate's or Bachelor's degree at an accredited institution recognized by the U.S. Department of Education, if it shows the high school attended with graduation date. If the applicant is a home -schooled student, s/he must submit documentation that outlines the curriculum studied. This may be in the form of course syllabi or a transcript form a recognized home -schooling agency. If such documentation is not available, then GED or CHSPE scores must be provided. All transcripts must be in English or submitted with a certified English translation of the original. High school documentation from a country other than the United States must be translated and certified to be at least the equivalent of a U.S. high school diploma by an agency that is a member of the National Association of Credential Evaluation Services (NACES) or Association of International Credential Evaluators (AICE) within 30 days of starting the program. An applicant who cannot provide evidence for any of the above -mentioned documents may be admitted under certain conditions, including having to submit acceptable documentation of completion of high school or its equivalent no later than 30 days from the first scheduled day of the program. If a student's high school diploma/transcript is not provided d within 30 days of the class start, this fee will be refunded, and the student's enrollment will be voided. For those with prior college training who wish to transfer credits, please see the Transfer of Credit policy in this catalog under the section titled General Policies and Information. Pregnancy Applicants who are pregnant at the time of enrollment must provide authorization from their attending physician prior to starting the program. American Trade Academy School Catalog Page 6 Attendance &Academic Policies Student attendance is regularly documented through use of daily sign -in sheets on which students sign their full names (no initials) in blue or black ink. Students are expected to be in class on time, as repeated absences or patterns of coming late or leaving early will result in disciplinary action. Students are strongly advised to call the school to inform their instructor of an upcoming absence, if possible. In order to receive attendance credit for the day, a student must attend at least one full class session. Failure to abide by ATA attendance policy will adversely affect academic progress and can lead to warning or termination. Minimum Standard A student must attend classes a minimum of 60% overall in order to successfully complete the program. One (1) unexcused absence, or two (2) excused absences in a scheduled five-day class week, or any three (3) absences within one month in any program is considered to be excessive. The student will be placed on a formal Warning for the following thirty (30) days and will be notified in writing; and the Warning will be entered into the student's file. If, during a formal Warning the student's attendance remains unsatisfactory, the student's status will be changed to Probation for thirty (30) days. During this time, any further attendance infraction may result in the student's termination. Note: Five 5 consecutive days of absence, or 14 calendar days of absence, is cause for automatic withdrawal from the school. Tardies/Early Departures A tardy is defined as arriving more than 15 minutes late for the first-class session. "Class session" is defined as the scheduled portion of the class day for which a student signs to designate his/her attendance. The 15-minute grace period for tardies applies to only the first-class session. Students must arrive at the start of subsequent sessions or they will be marked tardy. An early departure is defined as leaving before a class session ends. Missed time for tardies and early departures in all programs/courses cannot be made up Five (5) tardies and/or early departures equal one day of absence. Calculation of absences resulting from tardies/early departures count against the student's cumulative attendance percentage. Termination for Consecutive Absences A student will be terminated for missing ten (10) consecutive class days or 14 calendar days, whichever comes first. Consecutive absences that are made up will not excuse the student from this policy. This policy does not apply to those days when school is closed for a holiday. GRA®ING SYSTEM The American Trade Academy uses the following scale as its standard grading system. GRADE PERCENT DESCRIPTION GRADE POINTS A 90-100 EXCELLENT 4.0 B 80-89 GOOD 3.0 C 70-79 AVERAGE 2.0 D 60-69 BELOW AVERAGE 1.0 F 0-59 FAIL 0.0 CR CREDIT RECEIVED CR N/A I INCOMPLETE I N/A W WITHDRAWN W N/A *NOTE.' There are no grade points awarded for the following: F, CR, 1, or W. American Trade Academy School Catalog Page 7 Attendance & Academic Policies ACADEMIC STANDARDS The American Trade Academy evaluates student academic performance on a 4.0 grading scale, whereby a cumulative grade point average (GPA) of either 2.0 must be maintained for making satisfactory academic progress. Minimum cumulative 2.0 GPA is required (equivalent to 70% on a 100% grading scale). A grade of "D" for a module or quiz is considered a passing grade. Grading Formula: Student progress is evaluated using oral, written, and practical tests and projects each month. The out -of -class work (e.g., quizzes, written tests and follow-up question and answers) account for 25% of the grade. The midterm and finals account for 25% of the grade. Practical application during in -class lab work, classroom participation, and in -class tests account for 50% of the grade. A test grade of 60% or less will require a retake of the specific test. CPR TRAINING Students are provided CPR training during the Security Guard programs and will receive a First Aid CPR/AED certification from the Red Cross. SATISFACTORY ACADEMIC PROGRESS (SAP) Satisfactory Academic Progress (SAP) is defined as the successful progression through an academic program. Every student must maintain satisfactory academic progress in order to remain enrolled at the college, and to remain eligible to receive federal financial aid. In order to receive federal financial aid, students must make satisfactory academic progress toward a certificate or diploma. SAP will be conducted at the point when the student has attended the scheduled credit or clock hours, as required by federal regulations, effective for all starts on or after July 1, 2011. SAP Requirements Standard 1 — Cumulative Grade Point Average or GPA (Qualitative Measure or "grade -based"): The student must maintain a minimum qualitative measure of progress defined as the cumulative GPA, which is a 2.0. Only those credits required in the student's program of study are used in the CGPA calculation. Standard 2 — Clock Hour Completion Ratio / Pace (Quantitative Measure or Rate of Progress "time -based"): The student must achieve a minimum attendance rate of 80 of all clock hours attempted. Grades of"F" (Fail), "1" (Incomplete), and "W' (Withdrawn) are calculated in the completion ratio and will result in a lower passing ratio. Transfer credits (both earned and attempted), if applicable, are also calculated in the completion ratio. The rate of progress percentage is calculated by dividing the clock hours earned by the hours attempted. Only those hours required in the student's program of study, including transfer hours, are used in the calculation. Standard 3 — Maximum Timeframe: The students must complete his/her certificate or diploma program/course within 150% of the published length, as reflected in the Program Chart contained in this catalog. Transfer credits are included in the maximum timeframe calculation. Students are expected to complete their program within 150 percent of the published length of the program (or 1.5 times the number of hours in their program). Quantitative Measure or Rate of Progress calculations help assure that students will complete their programs within the maximum time frame. Effect of Transfer Hours on SAP: Transfer hours awarded by the school has no effect on GPA calculations for SAP but does affect the Pace calculation. Transfer Hours are also included in the maximum timeframe calculation. Effect of Program Change on SAP: Students who change programs will only have hours and grades that are applicable to the new program (including transfer credits) calculated in SAP and Maximum Timeframe. Any hours that were previously taken that are not part of the student's new program of study will not be used in the calculations. STATUSES OF SAP SAP Warning: Students who fall below either the qualitative or quantitative measure will be placed on "SAP Warning" status for one payment period. As a result, the student will be required to meet with a school representative to discuss the minimum requirement(s) not being met and corrective action necessary to satisfy SAP requirements. One-year programs (i.e., those with one academic year) will have one warning period. American Trade Academy School Catalog Page 8 Attendance &Academic Policies SAP Failure: A student who fails to meet SAP standards while on SAP Warning will be required to meet with the director of education to discuss his/her status and create an academic plan to improve their academic standing. For either status above, the student must sign and receive a form detailing his/her status as SAP Warning or SAP Failure. The form will indicate the reason for the warning/failure status and the corrective action needed to achieve the minimum requirement(s) to meet SAP. A student's refusal to sign the form will not exemnt him/her from tha nnnriifinnc of cAP Hours Attempted: Defined as all courses for which a student receives a grade — whether passing or failing — and includes "W' (Withdrawn) and T' (Incomplete) grades. Therefore, any and all grades received will count toward the clock hour ratio detailed above in Standard 2 of the SAP requirements. Hours Completed: Defined as all courses for which a student receives a passing grade. Hours Included in Completion Calculation: In addition to courses in which the student is enrolled, challenged credits and transfer credits are included in the calculation of completed clock hours. However, any clock hours audited by a student do not count as either clock hours attempted or completed. Impact of Repeated Courses: Repeated courses count as hours attempted during each payment period in which the student is enrolled, and they may affect the pace (see Standard 2 above). However, a repeated course will count one time as hours completed the first time the student receives a passing grade for the course. Hours Completion Warning: Students placed on SAP Warning for lack of clock hour completion are advised that, if any other SAP standards have generated a "hold" on their record, those standards and conditions take precedence over the clock hour completion warning. PROBATION FOR ATTENDANCE AND CONDUCT Probation serves as a method for both students and staff to acknowledge a student's substandard performance in attendance or conduct. Probation will occur if the student's cumulative attendance is below the minimum standard when formally reviewed at the end of his/her payment period or if s/he is determined to have exhibited misconduct (e,g., foul language, disrespect to staff/students, etc.). The school director also has the discretion to place a student on probation at any time, if deemed necessary, for incidents such as repeated absences, tardies/early departures, disruptive attitude/bad behavior, or if found to be in violation of any other school policy. For all programs, a certain number of absences during a module may lead to automatic probation. Students placed on probation for attendance and/or conduct issues will sign and receive a written notice indicating the duration of and reasons for the probation, including corrective actions required to remain in good standing. If the student fails to comply with the stated corrective actions, s/he will be terminated. Exceptions may be made due to extenuating circumstances, at the discretion of the campus director, and only upon receipt and approval of applicable supporting documentation. A student's refusal to sign the Probationary form will not exempt him/her from the conditions of probation and may lead to further disciplinary action including termination Periods of an approved leave of absence (LOA) and periods of non -enrollment after voluntary or involuntary withdrawal do not count as time elapsed toward the probationary period. The length of probation is thirty (30) calendar days unless otherwise stated for a specific reason. At management's discretion, the student may be released from probation prior to the end of the documented probationary period if all conditions have been met. If the student has not satisfied the terms of probation but has made substantive improvement, the campus director may extend the probationary period for fifteen (15) calendar days. If the student fails to comply with the extended probationary conditions, s/he may be suspended or terminated. Incompletes become an "F" grade if not remedied within 15 days. When the grade average for a student is under 2.0 for a month, the student will be placed on Formal Warning. If the grade average for the next month is less than 2.0 or below, the student may be placed on Probation or terminated, or training interrupted at the director's discretion. If terminated, re -enrollment will be approved after evidence is submitted to demonstrate that conditions that caused the interruption have been rectified. American Trade Academy School Catalog Page 9 Attendance & Academic Policies A student who withdraws after attending any portion of a module will receive a grade of "W" or Withdrawal on their transcript. The "W" grade is a permanent mark with no grade points assigned. "W" grade for the module or course will not be included in the calculation of the GPA for SAP. Withdrawal grades are counted as attempted, but not earned and will be included in the calculation of the rate of progression in determining SAP. ,MAKE-UP Students are strongly advised not to miss class unless absolutely necessary, as make-up work cannot always fully replace direct instruction and classroom participation. If class is missed, it is the student's responsibility to arrange make-up time with the instructor within 30 days. Make-up hours cannot be accepted as hours of class attendance. Students must submit a request form to arrange make-up time. A student must repeat (retake) any failed module to attain a passing grade. Students can take any module a maximum of two (2) times but must pass it by the second attempt. Grades earned for repeated modules will replace the original grade in determining academic progress and GPA; however, all module final grades will be on the student's transcript. A student cannot repeat a module s/he passed in order to obtain a higher grade. To repeat a failed module during the next available offering, students in all programs must submit the requisite Request Form. If the request Is not voided before the module start date, the student will be obligated to the schedule and tracked accordingly for attendance and academic purposes. See Re -Entry Policy under General Policies and Information regarding repeating modules that a student passed during a previous enrollment A student may be granted an approved Leave of Absence (LOA) for emergency circumstances that prohibit him/her from attending school. Requests for LOAs must be made through and approved by the school director. Programs less than two months are not eligible for a Leave of Absence. Requests for LOA will be considered on an individual basis and are subject to the following conditions: 1. An LOA must be requested in writing, via a specific form provided to the student upon request, which must be completed in full. However, if unforeseen circumstances prevent a student from completing the form prior to taking an LOA, the School may grant the request if it documents its decision and collects the written request later. 2. In no event can a student take an LOA for less than one week. If an approved LOA begins during a week, the remaining days of that week will be counted as one full week toward the total number of allowable weeks for LOA. 3. The maximum timeframe for any approved leave of absence is 180 calendar days in any 12-month period or half the published program length, whichever is shorter. Additional LOAs may be granted provided that the total number of days for all LOAs does not exceed this limit. The 12-month period begins on the first day of a student's initial LOA. Students are advised to be aware of any allowable remaining days for future LOAs to be used for unforeseen issues, such as needing to wait for any modules previously failed, missed during LOA, or not yet taken. Note for M1 Visa Students: If the designated school official (DSO) allows you to withdraw from school or take a leave of absence, you will be allowed a 15-day period for departure from the United States, and your Student and Exchange Visitor Information System (SEVIS) record will reflect Terminated status for authorized early withdrawal. This departure period only applies to a student who talks to a DSO about leaving school. If you do not tell your DSO, you will not qualify for an additional 15-day period for departure. Also, the DSO will terminate your SEVIS record for unauthorized early withdrawal. This may impede your re-entry into the United States. When preparing to return to the United States, you can choose a date that meets two specific criteria: ➢ Within five months from the date the DSO put your record in Terminated status ➢ At a time when you can begin studying again, such as the beginning of anew module 4. If called for military duty, the student's request must include applicable documentation. 5. If a leave of absence begins during a module, the student will be withdrawn from the module, and it will be rescheduled in its entirety upon the student's return. 6. A student must return from an LOA at the beginning of a module that s/he has yet to successfully complete; a student cannot return into a module that s/he has already passed. American Trade Academy School Catalog Page 10 Attendance &Academic Policies 7. Upon return from an LOA, a student's expected completion date will be extended, at minimum, for the number of weeks of the LOA period; and the extension can include additional weeks if the LOA started during a module that the student did not complete. Students are advised that they may also be required to attend an alternate class session (e.g., morning instead of evening) or different class sessions at the same time in order to complete the program within the allowable maximum timeframe. 8. When completing the LOA form, the student will also sign a projected new schedule and contract addendum, both of which will indicate the student's new expected completion date. 9. Students who fail to return to class on the scheduled "return date' following a leave of absence will be automatically terminated from the program. A student may return earlier than the scheduled return date as long as s/he returns at the beginning of a module that s/he has yet to successfully complete. 10. Students making tuition payments to the School remain under that obligation during a leave of absence. 11. The length of an LOA for a student who drops and later re -enrolls in the same program will be one half the number of weeks remaining to successfully complete the program. Students are required to follow all rules and abide by all regulations while on campus or at extern and to exhibit respect for others and self-discipline at all times. ATA strives to maintain a safe learning/working environment and has a zero -tolerance policy for making threats to staff or students. A student may be suspended or terminated for any of the following reasons: 1. Cheating or falsification/misrepresentation of material information in any School records including, but not limited to, application/enrollment paperwork, quizzes/exams, homework, and sign -in (attendance) sheets, whether inadvertent or deliberate; 2. Copyright infringement and/or unauthorized use/distribution of school materials, for which the appropriate authorities will be notified for possible prosecution under the fullest extent of the law; 3. Stealing, defacing, or mutilating any School property (e.g., computers, labs, classrooms, offices, restrooms); 4. Disobedience or disrespect toward an instructor or administrative staff member; 5. Disrespect toward another student or behavior creating a safety hazard to students and/or other persons at the School, as well as making any threatening comments while on campus, including breaks, or at externship; 6. Possession of drugs, alcohol, or weapons on school premises; 7. Excessive absenteeism, including tardies and early departures; 8. Failure to meet financial obligations; or 9. Any other determined infraction of misconduct. A student who is suspended from school is marked absent for all days s/he is on suspension and is not exempt from applicable school policies regarding poor attendance. Additionally, a student on suspension will not be eligible to receive Title IV financial aid disbursements during the period of suspension. A student's refusal to sign the suspension form will not exempt him/her from the conditions of suspension and may lead to further disciplinary action including termination If terminated for consecutive absences, the date of determination of the student's withdrawal will be either the third or tenth consecutive day of absence, as applicable to a particular program, for purposes of determining an applicable refund. Students have the right to appeal suspension or termination (see section on Appeals). GRADUATION REQUIREMENTS AND CEREMONY Upon successful completion of the training program, a student will earn a diploma and final official transcript, provided the student meets all of the following conditions: 1. Achieves a minimum cumulative grade point average (GPA) of 2.0 for all programs; 2. Achieves a minimum cumulative attendance percentage of 80% for all programs; 3. Is present on the last scheduled day of the program; and 4. Satisfies all financial obligations to the School and completes an exit interview. Diplomas and final transcripts are issued generally within four to six weeks of the completion date. During this time, graduates can request a formal letter verifying completion of the program provided the above conditions are met. American Trade Academy School Catalog Page 11 General Policies & Information ORIENTATION FOR NEW STUDENTS Each department conducts a short presentation to all new starts, which is normally held before or during the first-class session. The orientation includes an introduction to ATA staff and a detailed overview of various ATA policies as outlined in this catalog. Prior to orientation, new students will sit for a picture for their ID badge and complete any outstanding paperwork. DRESS CODE Students are expected to maintain a neat, clean appearance at all times during their training. Because a variety of equipment is used during training, certain items of clothing, such as shorts and open shoes, may not be worn for obvious safety reasons. Prospective students are provided the dress code policy during the enrollment process, which identifies more stringent requirements for certain programs. During the admissions process, applicants sign an acknowledgement form that they agree to abide by the policy and have received a copy of the policy. Students are strongly advised to adhere to the dress code, as failure to do so can result in not being admitted to class or being dismissed from campus or extern and marked accordingly for attendance. Repeated infractions also can result in probation, suspension, or termination. COMPUTER LAB / RESOURCE LIBRARY ATA maintains an on -campus library available at all hours of operation, which has program -specific reference materials and computers for internet access to assist students and graduates with job placement. Students are prohibited from downloading or using any external software on ATA computers, which are to be used only for school/program purposes. Students may sign -out certain reference materials for a three-day period. FAMILY EDUCATIONAL RIGHTS AND PRIVACY ACT The American Trade Academy complies with the confidentiality and student record availability provisions of the Family Educational Rights and Privacy Act (FERPA) of 1974 and the Buckley Amendment. Confidentiality of student and staff records is strictly protected. However, students who are adults, parents of minors, or guardians of "tax dependent" students have the right to inspect and challenge the information contained in the student's record. The school complies with Title IX of the 1972 Educational Amendments, the Equal Opportunity Act of 1972 (Title VII) of the Civil Rights Act of 1964, and Section 504, Rehabilitation Act of 1973. Student information will not be disclosed without the student's written consent or request. However, FERPA allows schools to disclose relevant information about a student, without consent, to regulatory agencies and the U.S. Department of Education or to comply with a judicial order or lawfully issued subpoena. The student has the right to file a complaint with the U.S. Department of Education if the institution fails to comply with FERPA requirements. Complaints should be directed to Family Policy Compliance Office / U.S. Department of Education / 400 Maryland Avenue, SW / Washington, DC 20202-4605. TRANSCRIPTS AND RECORDS Copies of unofficial or partial transcripts are available to a student upon request. Official and/or sealed transcripts can be mailed to other institutions upon written request and permission from the student. Students must complete the Petition Request form to be processed by the Student Services department for receipt of their transcript. A student will be provided one official transcript upon request at no charge. An administrative fee of twenty dollars ($20.00) will be required for any additional official transcripts and ten dollars ($10.00) for non -official transcript. ATA will withhold a student's transcript or grades if the student is in default on their tuition contract or is not in good financial standing. If the student has made partial payment to his or her tuition obligation, the institution may withhold only that portion of the grades or transcript that corresponds to the amount of tuition or loan obligation that the student has not paid. If the student's course of study consists of only one course, the institution may withhold the grade(s) or the transcript until the tuition or loan obligation is paid in full. All grades received during a student's enrollment will be reflected on the transcript, including the following: F, W, FRP, and FRF (see section on Grading System for grade descriptions.) ATA maintains a file for each student that contains all requisite information on his/her enrollment, financial aid, and academic progress. Upon written request, a student may review his/her file during enrollment in the presence of an ATA employee and/or request to have the file copied, excluding any and all test materials. A copy of the file will be provided no later than 30 days following the request. Students have the right to review and/or amend their educational records no later than 30 days after the institution receives a written request. If the institution decides not to amend the record as requested by the student, the student will be notified of the decision and advised of his or her right to a hearing regarding the request for amendment. Additional information regarding the hearing procedures will be provided to the student American Trade Academy School Catalog Page 12 General Policies & Infor_mation when s/he is notified of the right to a hearing. Following the hearing, if the institution still decides not to amend the record, the student has a right to place a clarifying statement in the record. The institution is not required to consider requests for amendment to grades or disciplinary decisions. No officer, administrator, or employee of The American Trade Academy shall release information concerning any enrolled/terminated student or graduate to a third party without the student's prior written consent with the exception of any regulatory agency. State law requires that this educational institution maintain school and student records for a five- year period. For graduates, a copy of the diploma and official transcript are maintained permanently. Sexual harassment of students or applicants in any form Is unacceptable conduct that will not be tolerated. Sexual harassment includes unwelcome sexual flirtations, advances or propositions, requests for sexual favors, verbal abuse of a sexual nature, subtle pressure or request for sexual activities, unnecessary touching of an individual, graphic verbal commentaries about an individual's body, sexually degrading words, a display of sexually suggestive objects or pictures, sexually explicit or offensive jokes, physical assault, and other verbal, visual, or physical conduct of a sexual nature while at the College. No student, applicant, faculty member or other employee of The American Trade Academy shall threaten or insinuate, either explicitly or implicitly, that a student's or applicant's refusal to submit to sexual advances will adversely affect that person's application, enrollment, grades or educational experience. Similarly, no faculty member or employee shall promise, imply or grant any preferential treatment in connection with any student or applicant with the intent of rewarding for or engaging in sexual conduct. Any student or applicant who feels that s/he is a victim of sexual harassment by any student, applicant, faculty member or other The American Trade Academy employee should bring the matter immediately, in person, to the attention of the campus director or ATA president or call the telephone number specified in this catalog. Any questions about this policy or potential sexual harassment should also be brought to the attention of the aforementioned school officials. The American Trade Academy will promptly investigate all allegations of sexual harassment in as confidential a manner as possible and take appropriate corrective action, if warranted. On a yearly basis, ATA publishes the Campus Security Disclosure Statement form that contains detailed information regarding crime statistics for the College. Additionally, the College distributes pertinent information related to the school's policies and procedures for maintaining campus security. This information provides the student with detailed information of the College's procedures and measures for crime prevention and instructions for reporting crimes. Information regarding sex offenders can be obtained at the website htto://www.meganslaw.goV. The College does not discriminate on the basis of race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or status, marital, parental, familial, Veteran, or military service status, age, or disability. The College complies with all local, state, and federal laws barring discrimination. Accordingly, equal opportunity for employment and admission shall be extended to all persons. All inquiries or complaints regarding these laws and regulations should be directed to the Campus Director or Director of Education, who will provide students with procedures available for resolving complaints relating to alleged unlawful discriminatory actions. Instead of a high school diploma or equivalent, veterans may submit a valid DD-214 form for admission to a program. Additionally, veteran applicants must provide the original or certified copy of transcripts for any postsecondary educational training, as applicable. An evaluation of these transcripts will be done prior to enrollment to determine if any prior credits can be accepted toward enrollment at ATA. If so, the applicant's enrollment will be shortened accordingly. All veteran applicants will meet with a VA certified school official in addition to the admission requirements included in this catalog. Transcripts and evidence of evaluation will be kept in the student's file. ATA also maintains a policy for the refund of the unused portion of tuition, fees, and other charges In the event the veteran or eligible person fails to enter the program, withdraws or is terminated at any time prior to completion. The policy also provides that the amount charged to the veteran or eligible person for tuition, fees, and other charges for a portion of the program does not exceed the approximate pro rate portion of the total charges for tuition, fees, and other costs that the length of the completed portion of the program bears to its total length. For information or resolution of specific payment problems, the veteran should call the DVA at (800) 827-1000. American Trade Academy School Catalog Page 13 General Policies & Information Veteran students who fail to comply with either SAP Warning/Failure requirements or attendance/conduct probationary conditions will be terminated. To remain eligible for veterans' benefits, veterans and eligible persons must complete their program of study in the originally contracted length of time; therefore, the maximum timeframe policy does not apply. Veterans and eligible persons who have not met the minimum SAP standards or the conditions of attendance/conduct probation by the end of the review period will be reported promptly to the VA, and their benefits will be interrupted. The student's academic progress is evaluated at the end of each module/course. The institution, at its discretion, may make reasonable changes in program content, materials and equipment as it deems necessary in the interest of improving students' educational experience. ATA reserves the right to make changes in organizational structure, policy and procedures as circumstances dictate. When class size and curriculum permit, classes may be combined to provide meaningful instruction and training and contribute to the level of interaction among students. When federal, state, accreditation, or professional policy or standard changes occur, the institution is required to make appropriate changes and will attempt to minimize the effects of any change on current students. JOB PLACEMENT ASSISTANCE Placement assistance is available at no additional charge to all students who successfully complete the requirements for graduation in their respective program but may be denied to a student/graduate who is uncooperative with ATA staff. ATA does not guarantee placement. We frequently have career days in which employers come in and interview our students. Our extensive employer base allows for many different employment opportunities and geographical locations. Graduates provide an email address so they may receive important communication such as follow-up requests, employment lead opportunities, and continued interaction with the school. While the securing of positions cannot be guaranteed, every avenue is pursued to assist students in obtaining desirable employment. ATA will do everything possible to provide students with the best and most up-to-date job placement opportunities. Although locating a job close to the student's home is desirable, sometimes the best jobs are located within a reasonable distance from the student's home. The Career Services department will instruct and guide students/graduates with career planning, interviewing techniques, resumes preparation, completing job applications, professional job counseling, professional attire workshops, interview follow-up, networking, and time management. To assist staff in their career placement, students must adhere to the following guidelines: ➢ First impressions are vital. Being neatly dressed and having a clean appearance greatly enhance your chances of making a good impression. Smoking or chewing gum is not acceptable during job interviews; and excessive jewelry or body piercing may be cause for distraction during an interview. ➢ Being punctual for your interviews is crucial. In addition, you must advise your placement coordinator promptly of any cancellation or rescheduling of your interview(s), as s/he must be regularly informed of the status and results of your interviews — past, present, or future. ➢ The chance of placing a student is tremendously improved if the student also aggressively seeks employment opportunities and informs the Career Services department of his/her contacts and activities. ➢ The Career Services department never warrants, guarantees, or promises a particular level of compensation. Compensation depends solely on discretion of employers and their assessment of the graduate's ability to meet the requirements for hire. ➢ It is essential that the student be able to sell his/her abilities during an interview, along with program knowledge. OUR PLACEMENT SERVICES ARE ALWAYS AVAILABLE TO ATA GRADUATESI PLACEMENT DOES NOT STOP WITH THE GRADUATE'S FIRST EMPLOYMENT SITE. WE ENCOURAGE OUR GRADUA TES TO RETURN FOR JOB PLACEMENT ASSISTANCE AT ANYTIME. a American Trade Academy School Catalog Page 14 General Policies & Information "'1 The transferability of credits you earn at ATA is at the complete discretion of an institution to which you may seek to transfer. Acceptance of the certificate of completion you earn in your chosen program of study is also at the complete discretion of the institution to which you may seek to transfer. If the credits or certificate of completion that you earn at this institution are not accepted at the institution to which you seek to transfer, you may be required to repeat some or all of your coursework at that institution. For this reason, you should make certain that your attendance at this institution (ATA) will meet your educational goals. This may include contacting an institution to which you may seek to transfer after attending ATA to determine if your credits or certificate will transfer. Students are advised that ATA has not entered into an articulation or transfer agreement with any other college or university for the purpose of accepting transfer of credit. Upon receipt of a student's written request to transfer out, ATA will offer guidance regarding the transfer process. Assistance may include, but is not limited to, providing the student an official transcript, syllabi, and/or course outlines/descriptions. The American Trade Academy has complete discretion as to which credits, if any, will be accepted from another institution. An applicant may appeal a transfer of credit decision (see Appeals policy in this catalog). ATA does not have an articulation agreement with any other institution of higher education. Also, there is no option to earn credit through examinations such as the following: ACT Proficiency Examination Program (PEP), the Regents' College Examinations, the College Board's Advanced Placement (AP) program and College -level Examination Program (CLEP), the Defense Activity for Non -Traditional Educational Support (DANTES), Subject Standardized Testing (DSST), or any other widely accepted industry certification. Credit allowed will be reflected on the enrollment agreement, and the length of the program will be shortened accordingly. Any applicable third party (e.g., rehabilitation counselor, DVA, etc.) will be notified of the student's adjusted enrollment. Students who are granted such credit may also have their tuition reduced on a pro rata basis. Requirements: Applicants with documented prior training in their chosen program of study must request credit evaluation during the admissions process for consideration of receiving applicable credit for that training. Such requests and valid documentation must be presented to and approved by the program director or a designee prior to signing the enrollment agreement. Valid documentation includes, at minimum, an official academic transcript and syllabi/course outline from an institution accredited by an agency recognized by either the U. S. Department of Education (USDE) or the Council for Higher Education Accreditation (CHEA). Applicants with prior training from an institution that is not recognized by either USDE or CHEA should refer to the Course Challenge policy below. Evaluation of Credits: While there is no minimum GPA requirement, transfer of credit Is evaluated on the quality of credits earned from another institution relative to their comparability and applicability to the enrollee's chosen program at ATA. If a transfer of credit is accepted for a particular course, the grade earned at the other institution for that course will be added to the student's academic record for the corresponding course at ATA. Note: ATA does not issue "+ or -" letter grades (e.g., B+, C-), so only the letter grade (e.g., B, C) will carry over to the student's record. Testing for Transfer of Credit: Instead of accepting a transfer of credit, ATA may choose to administer comprehensive written and/or oral exam for each module to measure or affirm the applicant's previous education and training. The evaluation can include an assessment of lab skills, as applicable, for the applicant to demonstrate sufficient knowledge and skills in a clinical or lab setting. A minimum score of 75% on each exam is required in order to receive credit for that particular course. If passing, the grade earned on such exams will be added to the student's academic record at ATA. If an exam is failed, the student will not receive transfer of credit and must take the course offered by ATA. Courses taken outside of an institutional setting (e.g., workplace, apprenticeship, training programs) will not be considered. Tuition Calculation for Transfer of Credit: Provided below are the steps taken by which tuition and fees will be adjusted following acceptance of a transfer of credit. 1. Divide the tuition charges by the total number of clock hours in the program to determine the per -hour tuition charge. (Refer to the Program Tuition Chart in this catalog.) 2. Multiply the number of clock hours approved for transfer of credit by the per -hour tuition charge to determine the amount of transfer of credit charges. American Trade Academy School Catalog Page 15 General Policies & Information 3. Subtract the transfer of credit charges from the tuition charges to determine the amount of prorated tuition. 4. The STRF fee will be prorated based on the prorated tuition charges 5. Add the prorated tuition charges (step #3), the prorated STRF fee (step #4), and the registration fee to determine the adjusted total institutional charges. Associated Fees: There are no fees for testing, evaluation, or granting transfer of credit; and there are no potential ramifications for financial aid. CREDIT FOR PRIOR EDUCATION OR TRAINING A student requesting to receive credit for prior education or employment must submit copies of school transcript(s) demonstrating a 3.5 GPA proficiency and/or relevant work history to the Admissions Office for school review, as well as successfully pass the module test at no less than 80% (at no charge). Outside training which may be accepted includes FOA Certification or similar. No standardized academic test will be accepted for unit credit. The school may accept credit for directly relevant courses and/or employment history, which is equivalent to the chosen program training up to a maximum of one class module within the applicant's selected program area. Prospective students may appeal any decision in writing directly to the school director prior to enrollment. School costs will be 100% prorated for the module hours credited. Additionally, The American Trade Academy will factor in and account for previous class units attempted versus units completed to assure that successful completion may be achieved within 150% of scheduled class length. Any accepted credits will reduce the applicable hours required, and tuition would be prorated accordingly. Students who have begun their training and wish to transfer to another program must seek permission from the Director of Education. Students transferring to a completely new program will be dropped from the current program and enrolled into the new program as a new student under the current catalog and complete a new enrollment agreement. Students who were terminated or who voluntary withdrew from their program must submit a letter requesting approval to re -apply. The letter must clearly demonstrate that the condition(s) causing dismissal to have been corrected to afford ATA management a measure of confidence in the student's ability to succeed. Upon such approval, the applicant may apply for another enrollment and must follow all admissions policies and procedures, except for the entrance test. Entrance test scores are good for life, unless the student's previous scores do not meet revised minimum standards. Applicants approved to re-enter the program will be evaluated by the director of education or a designee for evaluation of retained skills. This evaluation will determine whether the student's level of retained skills and knowledge is sufficient to warrant excusing the student from repeating certain modules that s/he passed during a prior enrollment. The length of any allowable LOA will be based on the student's new re-entry schedule. If a student was terminated for not fulfilling his/her financial obligation to ATA, s/he must make arrangements to satisfy any outstanding balance to be considered for readmission. Students who are terminated or voluntarily withdraw a second time will not be eligible to reapply for 12 months from the date of determination of their second termination. PERSONAL PROPERTY / LIABILITY ATA is not responsible for loss or damage to personal property or for personal injury. This includes, but is not limited to, inadvertent mishaps with facility equipment or any other potential hazard that may occur while on the school grounds or at a school function outside the facility. ATA strongly advises students to obtain their own health insurance coverage for American Trade Academy School Catalog Page 16 General Policies & Information In compliance with federal and state law, The American Trade Academy maintains a program to prevent the illicit use of drugs and the abuse of alcohol by its students and employees. All enrolled students are informed that unlawful manufacture, distribution, dispersion, possession, or use of a controlled substance or alcohol within the premises of the school or during any activities conducted off -campus is strictly prohibited and must sign a statement indicating that they are aware and will abide by ATA's Drug Prevention program. Students violating this policy will be subject to immediate termination. Information on drug abuse prevention is available at the College for all students and employees. The program consists of: 1. Distribution of the Drug & Alcohol Abuse Policy Statement form (provided at time of enrollment) that describes the perils of drug abuse, including life threatening factors and other health risks associated with the use of illicit drugs and alcohol. Students are required to sign and date this form for inclusion in their file. 2. Availability of drug and alcohol counseling, community treatment or rehabilitation programs and/or services. 3. Referrals to workshops and seminars with outside experts conducting lectures on anti -drug abuse. Faculty and student peers have an obligation to act on concerns regarding alcohol or drug abuse or dependency when encountered in the student. Students who need counseling assistance for drug or alcohol dependency should contact the Campus Director, Program Director or Student Services for referrals. All referrals will be kept confidential. 4. The primary goal of students at the College is to achieve academic excellence. Illegal use of alcohol and other drugs will not be tolerated. Also, irresponsible use of alcohol by persons of legal age will not be excused. 5. At no time will the College allow possession, use, and/or distribution of an illegal drug. 6. Students, employees, and guests must adhere to federal, state and local laws and regulations. 7. The College will impose disciplinary action against students and employees for violating these standards of conduct, which may include suspension, termination of employment, or completion of a drug or alcohol rehabilitation program. 8. Information on Drug Awareness programs, counseling, treatment, and other related services are available through: The Center for Drug Abuse Treatment and Referral Hotline: 1-800-662-HELP 9. Students and employees seeking assistance in overcoming drug or alcohol related problems are encouraged to contact this organization. The following guidelines describe the actions that may be taken when students are suspected of violating drug or alcohol policies: ➢ Faculty or peers who suspect a student of alcohol or drug use/dependency (based on a pattern of behavior consistent with impairment) will document specific behaviors or confirmed evidence of such impairment. This documentation will be submitted in writing to the Campus Director who will determine the action to be taken. If the Campus Director and involved faculty feel the evidence is compelling and indicates violation of drug and alcohol policies, the student will be confronted with the concerns and evidence. The Campus Director and involved faculty will decide what type of follow- up is indicated, based on the outcome of this conference. ➢ If reasonable suspicion of alcohol or drug use occurs in the classroom or clinical setting, the student will be immediately removed from that setting. The faculty member will discuss the concerns with the student. If reasonable suspicion still exists, the Director of Education (or Campus Director in his/her absence) will be informed and will determine what actions need to be taken. Screening for drugs or alcohol will be required. The student will have to give consent for such testing and authorization for results to be made available to the College. American Trade Academy School Catalog Page Ti General Policies & Information Employees of the College are prohibited, under any circumstances, to date or engage in any fraternization or undue familiarity with students, regardless of the student's age and/or regardless of whether the student may have consented to such conduct. Further, employees may not entertain students or socialize with students outside of the school environment. Similarly, any action or comment by an employee which invites romantic or sexual involvement with a student is considered highly unethical, in violation of school policy, and may result in disciplinary action by the school. Inappropriate employee behavior includes, but is not limited, to: flirting; making suggestive comments; dating; requests for sexual activity; physical displays of affection; giving inappropriate personal gifts; frequent personal communication with a student (via phone, e-mail, letters, notes, text messaging, social networks, etc.) unrelated to course work or official school matters; giving or accepting rides; giving or offering housing; selling or buying anything even of nominal value; providing alcohol or drugs to students; inappropriate touching; and engaging in sexual contact and/or sexual relations. We also expect that our students will behave in a professional manner towards faculty and staff and will follow the same guidelines as are presented here for employees. If a student witnesses or hears of a school employee's participation in an inappropriate relationship with a student, we ask that the incident be reported to the School Director immediately. SMOKING The American Trade Academy maintains a smoke -free environment. Smoking areas are designated outside the school facility. Smoking is not permitted in restrooms, classrooms, or other interior areas of the College. Violation of this policy will result in disciplinary action. FOOD AND DRINKS / STUDENT LOUNGE No food (including candy and gum) oropen drinks are allowed in school buildings, unless approved by ATA management. Only closed -lid bottles are permitted. Additionally, no food may be eaten in the front entrance areas, lobbies, classroom, hallways, bathrooms, or stairwells. A student lounge is available for eating and leisure during breaks. Students are strongly advised to respect the rights of all students and staff by maintaining a clean environment. PERSONAL CALLS AND VISITS Students cannot use ATA's office telephones for personal use, and cell phones must be turned off during class. Messages will be taken if ATA receives a call for a student. If the call appears to be a valid emergency, every effort will be made to find the student and relay the message. Visitors are welcome to ATA and must check in at the front desk. A guided tour will be arranged by appointment. Children are not allowed in classrooms or labs at any time and cannot be left unattended. Students are strongly advised that, due to federal privacy laws, ATA staff will not reveal a student's status to anyone visiting the campus, including family members. Exceptions will be made to those persons indicated by the student on his/her Buckley Amendment form or to comply with a judicial order or lawfully issued subpoena. FIELD TRIPS AND GUEST SPEAKERS Field trips to program -related facilities may be scheduled by the instructor. The purpose of field trips is to augment classroom instruction by exposing students to the working world in their respective career field. Guest speakers may be invited to reinforce classroom training. Students are required to attend all scheduled field trips instead of attending school for that day or they will be marked absent. TUTORIAL ASSISTANCE The American Trade Academy provides tutorial assistance for students experiencing academic difficulties, and such students may be required to participate in remedial classes outside of regular class time. Instructors make every effort to identify students in need of assistance. However, students are urged to take the initiative in seeking help directly with their instructor. Faculty and staff are committed to assisting students with academic advising and tutoring, when needed. Students are strongly encouraged to meet with their instructors to discuss any academic concerns. American Trade Academy School Catalog Page 18 General Policies & Information r A •r. •r. ATA's faculty and staff are available to advise students on academic problems and, if necessary, to provide referral to special counseling services when deemed appropriate. All efforts will be made to provide a supportive environment to assist each student in maintaining his/her academic progress in order to successfully complete the program. Students must submit a Request Form indicating any change of address or telephone number(s) immediately to the Student Services department. Request forms are available at the front desk. GENERAL ASSISTANCE (HOUSING CHILD CARE,_ TRANSPORTATION ATA does not have any dormitory facilities under its control but maintains information pertaining to local temporary housing, child-care facilities, babysitting services, and local transportation, all of which will be provided upon request. ATA also does not have any responsibility to find or assist a student in finding housing. In the city of Carson, rent for a one -bedroom apartment can vary greatly from $800.00 to $2,000.00 per month. If other information is required, please make your request at the front desk. The institution offers its graduates skill refresher courses. Courses or modules may be audited at no additional charge, subject to space and equipment availability. The cost of any books and supplies will be the responsibility of the graduate. Upon requesting a refresher course, graduates will meet with the director of education for an assessment of the graduate's specific needs. In order to audit the course, the graduate must have graduated from the school within the previous 12 months. The Career Services Department is a vital part of the student's educational program. Although employment cannot be guaranteed, the purpose of the department is to actively assist students and graduates in obtaining desirable employment. The American Trade Academy provides job placement services, and the Career Services Department assists students and graduates in a broad range of career planning and advising including: interviewing skills and follow- up; developing job opportunities through leads and networking; the full hiring cycle starting with resumes and job applications; and professional attire workshops. Graduates receive an ATA Certificate of Completion and qualify for entry-level positions in fiber, copper, cable, satellite telecommunications, audio/video, security, and low voltage wiring or in the private security guard employment fields. Students and graduates are strongly encouraged to take advantage of every opportunity to work with the Career Services Department to sharpen their interviewing and presentation skills. Successful employment assistance is dependent upon a mutual, dedicated effort by both the graduate and the Career Services Department. Graduates are also encouraged to aggressively seek employment opportunities on their own, keep records of their contacts, and inform their Career Services department of these efforts. Employment assistance services are available to all students who successfully complete the requirements for graduation in their program. Employment opportunities may be limited for anyone who has a criminal background. Although a High School Diploma or GED (Ability -to -Benefit) may not be a requirement for enrollment into your respective program, without a High School Diploma or GED (Ability -to -Benefit), your employment opportunities may be limited. School Director: School Director: Paul Bonagura Administration Manager: Christopher Bello Eric Rubenstein Administrative Assistant: Karina Marroquin American Trade Academy School Catalog Page 19 General Policies & Information FACULTY QUALIFICATIONS Instructors must have a combination of at least three years of work -related experience and training or education in the occupation/job title category for which they are hired to teach. Please see chart below for list of instructors. Name Program of Instruction Qualifications June Perez All Telcom Classes 20 years industry experience Allen Gates Telephony; Fiber; Com 100 33 years industry experience Ron Smith Security, Surveillance and Alarm Technician, Home Audio and Video Technician 40 years industry experience James McConnell All Telcom Classes 28 years indust experience Joseph Dinunzio Substitute All Telcom Classes 35 ears indust experience Paul Bona ura Substitute All Telcom Classes 28 ears indust experience.. Students may appeal decisions on suspension, termination, and denial of credit transfer if they believe them to be unjust. A written appeal must (i) specify the basis for the request, (ii) include any relevant documentation, and (III) be submitted to the school within five (5) days of such a decision. After review by management, the School will respond to the appeal within three (3) days of it being filed. Students have the right to appeal decisions made and policies enforced by the school. Appeals may be requested based upon the following circumstances: • Final grades • Attendance • Enforcement of school policies resulting in a change in status or disciplinary action Appeal of a final grade or attendance: • Students disputing a final grade or attendance must first meet with or email the instructor within five business days of the last scheduled class day. • The student must provide evidence substantiating the request. • The instructor must review, make a determination, and meet with the student to communicate the decision within three business days. • The student may appeal the instructor's decision and must email or turn in the hard copy of the appeal to the School Director within three business days of the instructor's decision. • The School Director must review, make a determination, and meet with the student to communicate the decision within three business days. • The decision of the School Director is final. Appealing enforcement of School policies: • Students disputing a decision based on enforcement of School policies resulting in a status change or disciplinary action must appeal in writing within five business days of the decision and submit documentation to the School Director. • An appeals panel will be convened within three business days of receipt of the appeal. An appeals panel will review, make a determination, and meet with the student within three business days. • Prior to the appeal panel's final decision, students may choose to appear to present additional information. American Trade Academy School Catalog rage 20 General Policies & Information When problems arise, students should make every attempt through ATA's formal complaint procedure to find a fair and reasonable solution to the matter. Students are encouraged to bring any complaints first to the attention of their Instructor who will attempt to resolve the problem. If the instructor is unsuccessful or unable to assist the student, then s/he will notify the director of education or school director who will investigate the complaint by gathering information and documentation. Upon the school director's review and determination, the student will be informed of the decision and a summary of the decision maintained on file. Bureau for Private Postsecondary Education (BPPE): A student or any member of the public may file a complaint about this institution with the Bureau for Private Postsecondary Education by calling (888) 370-7589 or by completing a complaint form, which can be obtained on the bureau's internet web site: www.bppe.ca.gov. Unresolved complaints may also be directed to the state licensing agency by mail: Bureau for Private Postsecondary Education (BPPE) at 2535 Capitol Oaks Drive, Suite 400, Sacramento, CA 95833. WIA participants also may be directed to their respective WIA representatives. Participants are requested to see the Student Services department for their counselor's address and phone number. The institution prohibits all persons who enter school property from carrying weapons of any kind, regardless of whether or not the person is licensed to carry the weapon. Failure to abide by this policy will lead to dismissal. STUDENT RECORD RETENTION The College will maintain student records for each student, whether or not the student completes the educational program, for a period ending five years after the date of the student's graduation, withdrawal, or termination (with the exception of students who cancel their program). Student transcripts will be maintained indefinitely. The student records shall be retrievable by student name and shall contain all of the following applicable information: • Written records and transcripts of any formal education or training relevant to the student's qualifications for admission to the College; • Copies of all documents signed by the student, including contracts, instruments of indebtedness, and documents relating to financial aid; • Copies of all tests given to the student before admission; records of the dates of enrollment and, if applicable, withdrawal, leaves of absence, and graduation; • A transcript showing all of the classes and courses or other educational services that were completed or were attempted but not completed and grades or evaluations given to the student; • A copy of documents relating to student financial aid that are required to be maintained by law or by a loan guarantee agency; • A document showing the total amount of money received from or on behalf of the student and the date or dates on which the money was received; • A document specifying the amount of a refund, including the amount refunded for tuition and the amount for equipment, the method of calculating the refund, the date the refund was made, the check number of the refund, and the name and address of the person or entity to which the refund was sent; • Copies of any official advisory notices or warnings regarding the student's progress; and • Complaints received from the student, including any correspondence, notes, memoranda, or telephone logs relating to a complaint. • The College shall maintain records of student attendance. STUDENT TUITION RECO!/ERY FUND (BYRE) DISCLOSURES (a) A qualifying institution shall include the following statement on both its enrollment agreement and school catalog: "The State of California established the Student Tuition Recovery Fund (STRF) to relieve or mitigate economic loss suffered by a student in an educational program at a qualifying institution, who Is or was a California resident while enrolled, or was enrolled in a residency program, if the student enrolled in the institution, prepaid tuition, and suffered an economic loss. Unless relieved of the obligation to do so, you must pay the state -imposed assessment for the STRF, or American Trade Academy School Catalog Page 21 General Policies & Information it must be paid on your behalf, if you are a student in an educational program, who is a California resident, or are enrolled in a residency program, and prepay all or part of your tuition. You are not eligible for protection from the STRF and you are not required to pay the STRF assessment, if you are not a California resident, or are not enrolled in a residency program." (b) In addition to the statement required under subdivision (a) of this section, a qualifying institution shall include the following statement in its school catalog: "It is important that you keep copies of your enrollment agreement, financial aid documents, receipts, or any other information that documents the amount paid to the school. Questions regarding the STRF may be directed to the Bureau for Private Postsecondary Education, 2535 Capitol Oaks Drive, Suite 400, Sacramento, CA 95833, (916) 431-6959 or (888) 370-7589. To be eligible for STRF, you must be a California resident or are enrolled in a residency program, prepaid tuition, paid or deemed to have paid the STRF assessment, and suffered an economic loss as a result of any of the following: 1. The institution, a location of the institution, or an educational program offered by the institution was closed or discontinued, and you did not choose to participate in a teach -out plan approved by the Bureau or did not complete a chosen teach -out plan approved by the Bureau. 2. You were enrolled at an institution or a location of the institution within the 120-day period before the closure of the institution or location of the institution, or were enrolled in an educational program within the 120-day period before the program was discontinued. 3. You were enrolled at an institution or a location of the institution more than 120 days before the closure of the institution or location of the institution, in an educational program offered by the institution as to which the Bureau determined there was a significant decline in the quality or value of the program more than 120 days before closure. 4. The institution has been ordered to pay a refund by the Bureau but has failed to do so. 5. The institution has failed to pay or reimburse loan proceeds under a federal student loan program as required by law, or has failed to pay or reimburse proceeds received by the institution in excess of tuition and other costs. 6. You have been awarded restitution, a refund, or other monetary award by an arbitrator or court, based on a violation of this chapter by an institution or representative of an institution, but have been unable to collect the award from the institution. 7. You sought legal counsel that resulted in the cancellation of one or more of your student loans and have an invoice for services rendered and evidence of the cancellation of the student loan or loans. To qualify for STRF reimbursement, the application must be received within four (4) years from the date of the action or event that made the student eligible for recovery from STRF. A student whose loan is revived by a loan holder or debt collector after a period of non -collection may, at any time, file a written application for recovery from STRF for the debt that would have otherwise been eligible for recovery. If it has been more than four (4) years since the action or event that made the student eligible, the student must have filed a written application for recovery within the original four (4) year period, unless the period has been extended by another act of law. However, no claim can be paid to any student without a social security number or a taxpayer identification number." Note: Authority cited: Sections 94803, 94877 and 94923, Education Code. Reference: Section 94923, 94924 and 94925, Education Code. American Trade Academy School Catalog Page 22 Financial Assistance & Payment Tuition is payable in advance and due at the time of enrollment, unless other arrangements are made prior to commencement of classes. Student payments maybe made in the form of cash, check, credit card, or loan proceedings, and are payable to The American Trade Academy Checks returned for insufficient funds will be charged the current processing fee, as published in this catalog. If tuition payments made by check are returned more than once for insufficient funds during the term stated on the enrollment agreement, all future payments must be in cash or by money order. Past Due Accounts: Delinquent tuition payments over 30 days may cause an interruption to a student's training. Delinquent tuition beyond 180 days may be turned over to an outside agency for collection efforts. Students who have been dismissed for non- payment of tuition will not be considered for re -admittance until all delinquent tuition payments have been paid in full. ATA reserves the right to withhold student transcripts for completed clockicredit hours that have not yet been paid. CANCELLATION You have the right to cancel the enrollment agreement for the program of instruction, and obtain a refund of charges paid through attendance at the first class session, or seventh day of enrollment, whichever is later, including any equipment such as books, materials and supplies or any other goods related to the instruction offered in the agreement. You may cancel until midnight of the 71h calendar day after any of the following: (a) the first class you attended; (b) you received a copy of a notice of cancellation; or (c) you received a copy of the agreement and applicable disclosures. Cancellation shall occur when you give written notice of cancellation at the address of the School shown on the front page of the enrollment agreement. You can do this by mail, hand delivery, or email. If you cancel the agreement, the School will refund any money that you paid within 45 days after receipt of your notice of cancellation. Note: The registration fee is refunded if a student cancels enrollment within the first 7 calendar days of instruction. Additionally, the School also may reject an applicant for enrollment; and, an applicant accepted by the institution may cancel his/her agreement prior to the scheduled class start or may never attend class (no show). The School may consider a withdrawal after the class start as a cancellation or no show and, therefore not consider the applicant as a new start. Additionally, the School reserves the right to postpone or cancel a scheduled program or course if the registration is insufficient to establish a class. 4 I. ♦ R �.� �.i'. 41 As a student at ATA, you have the right to withdraw from your program of study at any time. If you withdraw or are dismissed after the period allowed for cancellation of the agreement, which is until midnight of the Ph calendar day following the first class you attended, ATA will remit a refund, less any applicable registration fee, not to exceed $200.00 ($10.00 for VA), STRF fee, and those administrative charges listed in the School Catalog under the section titled Other Fees within 45 days following the date of determination of your withdrawal. Pro Rata Refund Policy ATA applies a 60% pro rata refund calculation for students who withdraw or are terminated from their training before completing the stated period of enrollment. Under a 60% pro rata refund calculation, ATA will retain only the percentage of charges proportional to the period of enrollment completed up to 60% or less by the student. After completing more than 60% of the program, ATA will retain 100% of the charges for the enrollment period. The percentage of the period of enrollment completed by the student is calculated by dividing the number of scheduled hours completed in the period as of the student's last date of attendance by the total number of program hours in the period of enrollment. A refund is calculated using the following steps: 1. Determine the tuition institutional charges for the period of enrollment. 2. Divide the tuition charges by the total number of hours in the period of enrollment to determine the tuition charges per hour. 3. The total institutional charges are calculated by multiplying the total scheduled hours completed as of the student's last date of attendance by the tuition charges per hour, and then adding costs for the registration fee, STRF fee, and those administrative charges listed in the School Catalog under the section titled Other Fees, as applicable. American Trade Academy School Catalog Page 23 Financial Assistance & Payment The refund will be any amount in excess of the total institutional charges (calculated in step 3) against the total payment paid to the School. The amount not paid by the student for the total institutional charges is the amount the student owes to the School. If the amount that you have paid is more than the amount that you owe for the time you attended, then a refund will be made within 45 days of the date of determination of your withdrawal/termination. If the amount that you owe is more than the amount that you have already paid, then you will have to make arrangements to pay the balance. Refund Examples Student completed 60% or less of the program: A student enrolled in a 600-clock hour program, but was terminated after completing 200 clock hours. The student paid $5,000 as of the withdrawal date (charges listed below): Tuition: $ 11,150.00 Registration Fee: 200.00 STRF Fee: 0.00 (a) Tuition charge per hour is $18.58 ($11,150.00 divided by 600 clock hours) (b) Total institutional charges equal $3,916.67 ($18.58 x 200 hours) + $200 reg fee + $0.00 STRF fee (c) Refund amount is $1,083.33. ($5,000.00 — $3,916.67) 2. Student completed more than 60% of the program: A student enrolled In a 600-clock hour program, but was terminated after completing 500 clock hours. The student paid $5,000 as of the withdrawal date (charges listed below): Tuition: $ 11,150.00 Registration Fee: 200.00 STRF Fee: 0.00 (a) Tuition charge per hour is $18.58 ($11,150.00 divided by 600 clock hours) (b) Total institutional charges equal $11,350.00 ($11,150.00 + $200 reg fee + $0.00 STRF fee); total institutional charges are due since student completed more than 60% (c) Balance owed by student is $6,350.00 ($11,350.00 — $5,000.00) n The student's withdrawal date is the last date of physical attendance as determined by the institution from its attendance records. The withdrawal date for a student who does not return from an approved leave of absence (LOA) is set retroactively to the last date of attendance before the LOA started. 0 a 1 g1galgrr .. . 4 ITI The American Trade Academy does not participate in any federal or state financial aid programs. If you obtain a loan to pay for your educational program, you are responsible for this amount. If you get a student loan, you are responsible for repaying the loan amount plus any interest, less the amount of any refund. This institution nor any of its programs are not accredited by an accrediting agency recognized by the United States Department of Education and the institution is not eligible for federal financial aid programs. The Institution does not offer degree programs. Veterans Benefits The GI Bill and Post 9/11 are a few of the VA programs available for our veteran students. If you believe you may qualify, contact your local Veterans Administration Office for assistance. Agency Programs Work Investment Act, State Rehabilitation and Displaced Workers programs are available through various agencies. ATA participates with several state and local agencies that provide these programs. If you are receiving unemployment benefits or are on a subsidy program, contact your local agency office to see if you qualify for one of these programs. - - z American Trade Academy School Catalog Page 24 Tuition & Program Information 101H Program Tuition Reg. Books/ Certification Total' Fee Supplies Fee Cable Television Technician $5,200.00 $200.00 $400.00 $150.00 $6,950.00 Cable Television and Satellite Technician $5,500.00 $200.00 $600.00 $250.00 $6,550.00 Advanced Telecommunications Technician 1 $9850.00 $200.00 $1,000.00 $450.00 $11,500.00 Advanced Telecommunications Technician 2 $11,000.00 $200.00 $1,175.00 $450.00 $12,825.00 Advanced Telecommunications Technician 3 $11,000.00 $200.00 $1,175.00 $450.00 $12,825.00 Advanced Telecommunications Technician 4 $12,500.00 $200.00 $1,425.00 500 $14,525.00 Fiber Optic Technician $5,100.00 $200.00 $500.00 $150.00 $5,950.00 Audio and Video Technician $5,700.00 $200.00 $500.00 $150.00 $5,950.00 Pole Climbing and Ladder Safety $2,625.00 $200.00 $150.00 $0.00 $2,975.00 Private Security Guard $1,099.00 $200.00 $100.00 $100.00 $1,499.00 Private Security Guard with Taser and Firearm $1,699.00 $200.00 $350.00 $250.00 $2,499.00 Satellite Technician $1,075.00 $200.00 $200.00 $100.00 $1,575.00 Alarm and Camera Technician $5,700.00 $200.00 $600.00 $150.00 $5,950.00 Structured Cabling Technician $5,200.00 $200.00 $500.00 $50.00 $5,950.00 The charges for a period of attendance and total charges for the entire program are the same. 1 All applicants are charged a $200.00 non-refundable registration fee at the time of application. However, this fee will be refunded if the student cancels his/her enrollment within the first seven (7) days of instruction. z The schedule of total charges fora period of attendance and the estimated schedule of the total charges for the entire educational program are listed above. A TA reserves the right to revise tuition/fees and/or curricula/textbooks at any time, as required. Any changes in tuition or fees will not affect those students in attendance at the time of such changes. Textbook Information: All textbooks at The American Trade Academy are included in the cost of tuition and are distributed at the beginning of each program. Textbooks, once distributed, are the property of the student. OTHER FEES Transcriat: A $20.00 fee will be charged for any additional official transcripts issued after the first one, which is provided at no charge and a $10.00 fee will be charged for any non -official one. ID Badge: A $10.00 fee will apply to replace an ID badge. Returned Check: A $50.00 fee will be charged If a check is returned unpaid to ATA. This fee is added to the amount of the bounced check, and the total payment must be paid. Late Payment: A $20.00 fee will be charged for late payments 10 or more days delinquent on agreed -to tuition installments made directly with ATA, unless the student has made prior arrangements with the administrative office. Additional Uniforms and Textbooks: Charges will be at the current rate. Used books, if available, will be charged at one half the current price. American Trade Academy School Catalog Page 25 Tuition & Program Information PROGRAM CHART This chart reflects all program offerings, including total length in clock hours and weeks. Following each program is the educational objective, prerequisites, program outline, and course description. Length Lecture Lab Total Program In Weeks Hours Hours Clock Hours Cable Television Technician 6 77.25 96.75 174 Cable Television and 8 100.25 131.75 232 Satellite Technician Advanced Telecommunications Technician 20 254.25 325.25 580 1 Advanced Telecommunications Technician 26 332 422 754 2 Advanced Telecommunications Technician 26 332 422 754 3 Advanced Telecommunications Technician 32 409.25 518.75 928 4 Fiber Optic Technician 6 77.25 96.75 174 Audio and Video Technician 6 77.25 96.75 174 Pole Climbing and Ladder Safety 2 40 40 80 Private Security Guard 1 30 10 40 Private Security Guard with 2 54 26 80 Taser and Firearm Satellite Technician 2 23 35 58 Alarm and Camera Technician 6 77.25 96.75 174 Structured Cabling Technician 6 77.25 96.75 174 Under California law, the College must take reasonable steps to ensure you are eligible for licensure if you choose a program that prepares you for a field where licensure is required. There are numerous eligibility requirements for licensure, depending on the field (see specific programs below). Be sure to carefully read these requirements and do further research if you have any concerns about your ability to achieve licensure. You may discuss any concerns with your admissions representative and director of education. If you choose to pursue training despite the fact that you may not be able to achieve licensure, you must indicate that and sign a release to that effect. Licensure requirements for other states may vary. Students are responsible for obtaining the most recent application requirements for any state in which they intend to become employed. Private Security Guard Programs For both of these programs, students must meet licensing requirements set forth by the Bureau of Security and Investigative Services (BSIS) in order to receive a "Guard Card". These requirements include a positive background check and fingerprinting, the cost of which are included in the tuition. Please visit www.bsis.ca.gov for more information. American Trade Academy School Catalog Page 26 Tuition & Program Information STANDARD OCCUPATIONAL CLASSIFICATION (SOC) CODES: Below are the Standard Occupational Classification (SOC) codes for ATA's program offerings. After successful completion, graduates can enter Into any of the following occupations as listed by these O-Net-SOC codes: Telecommunications Occupations and Job Titles Installer Cable Installer Lead Technician Crew Supervisor Field Technician Service Technician Fiber Optic Installer Inside Plant Assembly Home Theater Installer Field Service Technician Home Service Technician Outside Plant Cable Installer Customer Service Technician Fiber Optic Broadband Technician Home Audio & Video Service Tech Line Installers & Repair Telecommunications Equipment Installers & Repair Security Technician CCTV Installation Tech Cable & Satellite Installer Security & Fire Alarm Systems Installers Security Guard Occupations and Job Titles Other Protective Service Workers Security Guards Miscellaneous Protective Service Workers Security Guards & Gaming Surveillance Officers 49-2022.00 49-9052.00 49-2022.00 41.1012.00 First -line supervisor of non-retail/sales workers 49.9052.00 49.2022.00 49.9052.00 49.2022.00 49.2097.00 49.9052.00 49.2097.00 Electronic Home Entertainment Equipment Installer & Repair 49.2022.00 49.2022.00 49.9052.00 27.4011.00 49.2022.00 49.2022.00 49.2098.00 49.9052.00 49.2022.00 49.2098.00 33-9000 33-9032 33-9090 33-9030 Telecommunications Cabling Technician (Inside plant) This construction -oriented position requires the technician to be highly skilled and knowledgeable. The technician will be involved with various cable types and must understand how to install, terminate and test all of them. Technicians should understand the industry standards of installation as well as the relevant articles of the National Electric Code. They will be familiar with various products to be able to make suggestions in different situations and be able to overcome various obstacles to complete the job. Cabling Technicians will travel to different locations and should be able to identify and cope with the different installation applications for telecommunication cabling. They will work with various hand tools in a construction environment. Work may be performed in an existing office space or other facility, which may require good customer relation skills, a professional appearance and attitude. A good portion of many projects is installing, placing, or pulling the cables to the various areas within a building or campus environment. This position requires intelligence, physical ability and problem -solving skills. Having your own hand tools, reliable transportation and a positive work attitude are often necessary. American Trade Academy School Catalog Page 27 Tuition & Program Information Fiber Optic Installer (Outside Plant) As an outside plant cable installer, the crew is responsible for either placing cable underground in trenches or conduit, or by hanging it from poles and aerial applications. Cabling is nearly always installed with machinery, taking the work load off of the technicians. The fiber optic installers will be responsible for terminating and splicing the fiber into splice cases or equipment cabinets. Splicing is usually performed inside a specialty trailer or tent to protect the delicate equipment. A lot has been said about FTTP projects and this course prepares the client for lucrative career in the broadband industry. Both inside and outside plant technicians may be responsible for testing and certification of the installed cabling systems. Technicians in these positions must be verywell versed in the technologies behind fiber optic and copper cabling systems and must know how to operate all types of test equipment. Graduates of The American Trade Academy will be fluent in the operation of LAN cable certifiers, optical power meters, optical fault locators, and Optical Time Domain Reflectometers (OTDRs), making them well suited for these demanding and high paying positions. These positions require very little physical ability, but require strong trouble shooting skills. Fiber Optic Assembler (Manufacturing) In a manufacturing environment, technicians will usually be placed at assembly tables where they will work in the manufacture of optical components, assemblies, and sub -assemblies. These positions require minimal physical ability but do require good eyesight or the use of magnifiers. Cable Television (CATV)/Digital Satellite (DSS) Installer The CATV/DSS installer daily tasks will consist of visiting customer sites to install CATV or DSS television systems. Installers must demonstrate excellent customer relations skills. This position requires good physical strength as many installations may require ladder or pole climbing. Installers must be able to work unsupervised, maintaining the expected level of workmanship and safety habits. Sales skills may be beneficial as many providers reward installers for selling premium viewing packages to customers. The installer will be responsible for completing the cable installation from the pole/pedestal to the home, mounting the dish to the roof, and connecting customer equipment such as televisions, VCRs, stereos, etc. Cable Television (CATV) Installer The CATV installer daily tasks will consist of visiting customer sites to install, test and troubleshoot CATV television systems, high speed modems, telephony service or customer upgrades. Installers must demonstrate excellent customer service skills. This position requires good physical strength as many installations may require ladder or pole climbing. Installers must be able to work unsupervised, maintaining the expected level of workmanship and safety habits. Sales skills may be beneficial as many provider's reward installers for selling premium viewing packages to customers. The installer will be responsible for completing the cable installation from the pole/pedestal to the home, and connecting any customer equipment such as televisions, DVRs, DVDs, VCRs, stereos, video games, etc. Audio and Video Equipment Technicians Set up and operate audio and video equipment, including microphones, sound speakers, video screens, projectors, video monitors, recording equipment, connecting wires and cables, sound and mixing boards, and related electronic equipment for concerts, sports events, meeting and conventions, presentations, and news conferences. They may also set up and operate associated spotlights and other custom lighting systems. Electronic home entertainment equipment installers and repairers, also called service technicians, install and repair a variety of equipment, including televisions and radios, stereo components, video and audio disc players, video cameras, and video recorders. They also install and repair intercom equipment, stereo and home theater systems, which consist of large -screen televisions and sophisticated surround -sound audio components. Structured Cabling Technician Installation and configuration of network and phone systems. Typical tasks include: cabling infrastructure, patch panels, equipment racks, PBX, VOIP systems, installs line cards, network cards, circuit packs, and related hardware forcustomer move, add and change activity, changes in network trunking, changes in switch configuration, PBX upgrades, and other system install activity typically performed in telecom rooms which house PBX cabinetry, network interface points, MDF's, and the like; performs work on MDF's and network interface locations found in switch rooms; installs or oversees the installation of various customer premise station equipment and associated ancillary hardware; performs all telecom room related work associated with customer premise move, add and change activity; configures switch or makes recommendations for switch configurations to ensure optimum utilization of switch and network circuitry as well as telecom room space and facilities; performs switch translations and other engineering changes for network or switch upgrades. American Trade Academy School Catalog Page 28 Tuition & Program Information Alarm and Camera Technician Fit and repair security systems in homes and businesses. An installer may perform the following tasks: • Inspect sites and talk to clients to determine security requirements • Provide estimates to clients for installation of equipment • Feed cable through roof spaces and cavity walls, and • position and terminate cables, wires and strapping • Assemble, erect, position and label all items of equipment • Test equipment and diagnose faults • Make connections to telephone lines for alarm monitoring • Maintain and adhere to operational procedures and • complete appropriate documentation • Be responsible for assigned tools, plan and test equipment • Develop and keep good relations with clients Security system installers must develop knowledge of the range of security equipment, including electronic and electrical surveillance systems and closed-circuit TV, as well as knowledge of simple electronic principles and terminating techniques. They must also understand the principles of operation and characteristics of controllers, detectors, relay, bells, sirens, screamers, and telephone circuits. Security systems installers work mainly indoors and sometimes have to work in confined roof spaces. They have considerable contact with customers in businesses and private homes. Security, Surveillance, & Alarm System Technician may serve in areas such as Cyber security and like career options such positions often require 3rd party certification e.g. CompTIA, A+/Security. With experience, it's possible to become the manager of a team of security system installers, become self-employed, or specializes as a Security Advisor. Satellite Installers are responsible forthe installation, testing and repair of Digital Broadcast Satellites (DBS) and related equipment in residential settings. Other duties include teaching customers how to use their equipment as well as ensuring proper documentation of all customer interactions. In a typical workday, a Satellite Installer may do the following: • Install, upgrade, service and repair satellite products • Handle customer questions and develop solutions • Complete work orders, retrieving proper signatures for accurate billing • Ensure all installation work is done according to quality standards • Assist with work overflow • Adhere to safety policies and procedures American Trade Academy School Catalog Page 29 Cable Television Technician Educational Obiective This program will prepare students for an entry-level position as CATV installers, HSD installer, telephony technician, and cable -splicing technician. Graduates will be able to repair, test, and maintain CATV systems. Graduates will receive a Certificate of Completion and a Pole Climbing Theory and Ladder Safety Certificate. Additionally, graduates may sit for the SCTE certification exam and receive SCTE certification from an independent third -party if they attain a score of 76% or higher. PROGRAM OUTLINE Module Course Title 1 CATV Networks 2 Customer Relations 3 Safety 4 Tools & Materials 5 Cable & Connectors 6 Aerial Drop Installations 7 Underground Drop Installations 8 Exterior & Interior Wiring g Bonding & Grounding 10 Terminal Devices 11 Connecting Customer Equipment 12 Prewires 13 Multiple Dwelling Units 14 Digital Signals & the Return Path 15 Cable Modems 16 VOIP 17 Troubleshooting & Repair American Trade Academy School Catalog Page 30 Cable Television Technician Course Topics Module 1 CATV Networks Module 7 Underground Drop Installations History Completing the Drop The Television Signal Burying Methods /Obstructions Basic Cable System Operation Chapter 7 Review /Applications The Broadband Network Test for Module 7 Architecture Module 8 Exterior & Interior Wiring Module 2 Customer Relations Basic Building Construction Professional Conduct Basics of Exterior Routing Scope, Conclusion Drilling for Cable Entry Chapter 2 Review Basics of Interior Routing Applications Routing Cable Lines Chapter 8 Review / Applications Module 3 Safety Test for Module 8 The Occupational Safety and Health Administration Module 9 Bonding and Grounding Vehicle Safety Ground versus Bond Personal Protective Equipment (PPE) Bonding and Grounding Codes Utility Poles & Clearances National Electric Code (NEC) Chapter 3 Review National Electrical and Safety Code (NESC) Applications The Building Grounding Electrode System Test for Module 1, 2 & 3 Methods and Priorities Chapter 9 Review Module 4 Tools & Materials Applications Tools Test for Module 9 Materials Conclusion Module 10 Terminal Devices Chapter 4 Review Tuners and Receivers Applications Converters Televisions Module 5 Cable & Connectors VCR's, VCPs and HDTV Drop Cable Characteristics Other Terminal Devices Drop Cable Electrical Characteristics Chapter 10 Review Connectors Applications Chapter 5 Review / Applications Test for Module 10 Test for Module 4 & 5 Mid -Term Test Module 6 Aerial Drop Installations Module 11 Connecting Customer Equip Installing an Aerial Drop Technology and Terminology / The Installation / Other Types of Installation Work Making the Connection Chapter 6 Review / Applications CPE Preliminaries / RF Connections / Test for Module 6 Converter/VCR/TV Baseband Connections / Combination RF and Baseband Connections Surround Sound System Chapter 11 Review Applications American Trade Academy School Catalog Page 31 Cable Television Technician Course Module 12 Prewires General Considerations Types of Prewires Prewiring Single -Family Homes Prewiring Multiple -Dwelling Units Damaged Cable Problems Chapter 12 Review Applications Test for Module 11 & 12 Module 13 Multiple Dwelling Units General Guidelines Wiring the MDU Wiring Concepts Reconnection of MDU's Chapter 13 Review Applications Module 14 Digital Signals & The Return Path Analog Transmissions Digital Transmissions Digital Services Troubleshooting Chapter 11 Review Analog and Digital Signals Test for Module 13 & 14 Module 15 Cable Modems DOCSIS Implementing High -Speed Data Cable Modem Installation Chapter 16 Review Applications Introducing Cable Modems Understanding Broadband Cable Modems Test for Module 15 & 16 Module 16 VOIP Integrated Two -Way Services VOIP Basics Safety Precautions Tools & Equipment VOIP Installations Other Installation Issues Module 17 Trouble Shooting & Repair Basic Signal Measurements Measuring and Calculating Signal Levels Identifying Common Cable Problems Test Equipment Care & Use Troubleshooting the House Drop Attenuation Specifications Module 17 Review Test for Module 17 Chapter 16 Review Applications American Trade Academy School Catalog Page 32 Cable Television and Satellite Technician Educational Objective This program prepares students for an entry-level position as CATV installers, Digital Satellite System (DSS) installers, and cable -splicing technicians. Graduates will be able to conduct high speed data, test, and maintenance of CATV systems. Graduates will receive a Certificate of Completion and a Pole Climbing Theory and Ladder Safety Certificate. Additionally, graduates may sit for the SCTE certification exam and receive SCTE certification from an independent third -party if they attain a score of 76% or higher. PROGRAM OUTLINE — BROADBAND CATV Module Course Title 1 CATV Networks 2 Customer Relations 3 Safety 4 Tools & Materials 5 Cable & Connectors 6 Aerial Drop Installations 7 Underground Drop Installations 8 Exterior & Interior Wiring 9 Bonding & Grounding 10 Terminal Devices 11 Connecting Customer Equipment 12 Prewires 13 Multiple Dwelling Units 14 Digital Signals & the Return Path 15 Cable Modems 16 VOIP 17 Troubleshooting & Repair American Trade Academy School Catalog Page 33 Cable Television and Satellite Technician PROGRAM OUTLINE - SATELLITE 1 Introduction to Satellite Television 2 Basic System Technology 3 Coaxial Cable and Connectors 4 Site Survey 5 Antenna Installation 6 Grounding and Surge Protection 7 Primary Hookup and System Integration I 8 Primary Hookup and System Integration II g High Definition 10 Off Air Antennas 11 Test Equipment and Troubleshooting 12 Customer Education 13 Multiple Satellite Antenna Installation American Trade Academy School Catalog Page 34 Cable Television and Satellite Technician Course Topics Module 1 CATV Networks Module 7 Underground Drop Installations History Completing the Drop The Television Signal Burying Methods/Obstructions Basic Cable System Operation Chapter 7 Review /Applications The Broadband Network Test for Module 7 Architecture Module 8 Exterior & Interior Wiring Module 2 Customer Relations Basic Building Construction Professional Conduct Basics of Exterior Routing Scope, Conclusion Drilling for Cable Entry Chapter 2 Review Basics of Interior Routing Applications Routing Cable Lines Chapter 8 Review / Applications Module 3 Safety Test for Module 8 The Occupational Safety and Health Module 9 Bonding and Grounding Administration Ground versus Bond Vehicle Safety Bonding and Grounding Codes Personal Protective Equipment (PPE) National Electric Code (NEC) Utility Poles & Clearances National Electrical and Safety Code (NESC) Chapter 3 Review The Building Grounding Electrode System Applications Methods and Priorities Test for Module 1, 2 & 3 Chapter 9 Review Module 4 Tools &Materials ApplicationsTest Tools for Module 9 Materials Module 10 Terminal Devices Conclusion Tuners and Receivers Chapter 4 Review Converters Applications Televisions Module S Cable &Connectors VCR's, VCPs and HDTVOther Drop Cable Characteristics Terminal Devices Drop Cable Electrical Characteristics Chapter 10 Review Connectors Applications Chapter 5 Review/ Applications Test for Module 10 Test for Module 4 & 5 Mid -Term Test Module 11 Connecting Customer Equip Module 6 Aerial Drop Installations Technology and Terminology / The Installation / Installing an Aerial Drop Making the Connection Other Types of Installation Work CPE Preliminaries / RF Connections / Chapter 6 Review / Applications Converter/VCR/TV Test for Module 6 Baseband Connections / Combination RF and Baseband Connections Surround Sound System Chapter 11 Review Applications American Trade Academy School Catalog Page 35 Cable Television and Satellite Technician Course Topics Module 12 Prewires Basic Signal Measurements General Considerations Measuring and Calculating Signal Levels Types of Prewires Prewiring Single -Family Homes Prewiring Multiple -Dwelling Units Damaged Cable Problems Chapter 12 Review Applications Test for Module 11 & 12 Module 13 Multiple Dwelling Units General Guidelines Wiring the MDU Wiring Concepts Reconnection of MDU's Chapter 13 Review Applications Module 14 Digital Signals & The Return Path Analog Transmissions Digital Transmissions Digital Services Troubleshooting Chapter 11 Review Analog and Digital Signals Test for Module 13 & 14 Module 15 Cable Modems DOCSIS Implementing High -Speed Data Cable Modem Installation Chapter 16 Review Applications Introducing Cable Modems Understanding Broadband Cable Modems Test for Module 15 & 16 Module 16 VOIP Integrated Two -Way Services VOIP Basics Safety Precautions Tools & Equipment VOIP Installations Other Installation Issues Chapter 16 Review Applications Identifying Common Cable Problems Test Equipment Care & Use Troubleshooting the House Drop Attenuation Specifications Module 17 Review Test for Module 17 Module 1 Introduction to Satellite Television Module 17 Trouble Shooting & Repair American Trade Academy School Catalog Page 36 Cable Television and Satellite Technician Course Topics Course Objectives Grounding/Bonding Materials Regulatory Affairs OTARD Installer Responsibilities Installers Code of Ethics Signal Piracy Module 1 Review Module 2 Basic System Technology DBS Breakdown Providers Satellites Transponders Customer Premise Equipment LN B's Module 2 Review Module 3 Coaxial Cable and Connectors Connectors Coaxial Cable Cable Properties Cable Preparation Module 3 Review Module 4 Site Survey Determining AZ/EL Magnetic Azimuth Clear Line of Site Customer Involvement Module 4 Review Module 5 Antenna Installation Dish Mounting Recommended Practices Safety Installation Aspects Customer Relations Mounting Choices Coaxial Cable Signal Acquisition IRD Connection Module 5 Review Module 6 Grounding and Surge Protection Typical Grounding Copper Clad Steel as Bond Cable Routing Techniques Ground Block Module 26 Review Module 7 Primary Hookup & System Integration I Objectives Connection System Integration Dual Receiver/Dual TV Single IRD/Off-Air Basic VCR Connection VCR Connection Options Other Connections Module 7 Review Module 8 Primary Hookup & System Integration II Home Theater Module 8 Review Module 9 High Definition Objectives What is High Definition (HD) Why HD is Better HD Broadcasts High Definition IRD Module 9 Review Module 10 Off -Air Antennas Objectives Directional/Bi-Directional/Omni Directional Antenna Components Off -Air Bands Off -Air Broadcasts Antenna Web Sample Antenna Web Results Antennas Antennas Installation Diplexers Off -Air Antennas Module 10 Review Module 11 Test Equipment & Troubleshooting American Trade Academy School Catalog a Page 37 Cable Television and Satellite Technician Course Topics Objectives Multi -Meter Troubleshooting Basics Troubleshooting Module 11 Review Module 12 Customer Education Objectives Customer Education Module 12 Review Module 13 Multiple Satellite Antenna Installation Objectives Clear Line -Of -Sight Mast Leveling Multiple Satellite Typical Elevation Lock Signal Strength Indications Dual Meters Switching Between LNB's Multi -switches Dish Pro Plus Medium Power KU Satellites Dish Solutions Module 13 Review American Trade Academy School Catalog Page 38 Advanced Telecommunications Technician 1 Educational Objective This program prepares students for various positions in all core aspects of the field of communications technology and installation. Students will learn fiber optics, twisted pair copper cabling, and cable television and satellite installation, as well as outside plant construction and FTTx splicing, testing, and trouble- shooting processes. Graduates will receive a Certificate of Completion, Satellite Certification, and a Pole Climbing Theory and Ladder Safety Certificate. Additionally, graduates may sit for the SCTE certification exam and receive SCTE certification from an independent third -party if they attain a score of 76% or higher, as well as Fiber Optic (FOA) certification. PROGRAM OUTLINE — BROADBAND CATV Module Course Title 1 CATV Networks 2 Customer Relations 3 Safety 4 Tools & Materials 5 Cable & Connectors 6 Aerial Drop Installations 7 Underground Drop Installations 8 Exterior & Interior Wiring 9 Bonding & Grounding 10 Terminal Devices 11 Connecting Customer Equipment 12 Prewires 13 Multiple Dwelling Units 14 Digital Signals & the Return Path 15 Cable Modems 16 VOIP 17 Troubleshooting & Repair American Trade Academy School Catalog ^ Page 39 Advanced Telecommunications Technician 1 PROGRAM OUTLINE — BROADBAND CATV & SATELLITE 1 Introduction to Satellite Television 2 Basic System Technology 3 Coaxial Cable and Connectors 4 Site Survey 5 Antenna Installation 6 Grounding and Surge Protection 7 Primary Hookup and System Integration I 8 Primary Hookup and System Integration II g High Definition 10 Off Air Antennas 11 Test Equipment and Troubleshooting 12 Customer Education 13 Multiple Satellite Antenna Installation PROGRAM OUTLINE — FIBER Module Course Title 1 Introduction to Networks 2 A Light Overview 3 Fiber 4 Cable 5 Connectors 6 Splices 7 Passive Devices 8 Optoelectronics g Hardware 10 Cable Installation Principles 11 Connector Installation Principles 12 Splicing Principles 13 Testing Principles 14 Certification Principles 15 Cable Preparation 16 Connector Installation: Epoxy 17 Connector Installation: Quick Cure Adhesive American Trade Academy School Catalog Page 40 Advanced Telecommunications Technician 1 18 Connector Installation: Hot Melt Adhesive 19 Connector Installation: Cleave and Crimp #1 20 Connector Installation: Cleave and Crimp #2 21 Connector Inspection 22 Mid Span Splicing 23 Pig Tail Splicing 24 Ribbon Splicing 25 Appendices 26 Copper UTB Cabling PROGRAM OUTLINE — TELEPHONE SWITCH 1 UTP/STP Cabling and Fundamentals 2 I Copper Cabling Installation American Trade Academy School Catalog Page 41 Advanced Telecommunications Technician 1 Course Topics Chapter 7 Review Applications Module 1 CATV Networks Test for Module 7 History The Television Signal Module 8 Exterior & Interior Wiring Basic Cable System Operation Basic Building Construction The Broadband Network Basics of Exterior Routing Architecture Drilling for Cable Entry Basics of Interior Routing Module 2 Customer Relations Routing Cable Lines Professional Conduct Chapter 8 Review / Applications Scope, Conclusion Test for Module 8 Chapter 2 Review Applications Module 9 Bonding and Grounding Ground versus Bond Module 3 Safety Bonding and Grounding Codes The Occupational Safety and Health National Electric Code (NEC) Administration National Electrical and Safety Code (NESC) Vehicle Safety The Building Grounding Electrode System Personal Protective Equipment (PPE) Methods and Priorities Utility Poles & Clearances Chapter 9 Review Chapter 3 Review Applications Applications Test for Module 9 Test for Module 1, 2 & 3 Module 10 Terminal Devices Module 4 Tools & Materials Tuners and Receivers Tools Converters Materials Televisions Conclusion VCR's, VCPs and HDTV Chapter 4 Review Other Terminal Devices Applications Chapter 10 Review Applications Module 5 Cable & Connectors Test for Module 10 - Mid -Term Test Drop Cable Characteristics Module 11 Connecting Customer Equip Drop Cable Electrical Characteristics Technology and Terminology / The Installation / Connectors Making the Connection Chapter 5 Review / Applications CPE Preliminaries / RF Connections / Test for Module 4 & 5 Converter/VCR/TV Baseband Connections / Combination RF and Module 6 Aerial Drop Installations Baseband Connections Installing an Aerial Drop Surround Sound System Other Types of Installation Work Chapter 11 Review Applications Chapter 6 Review / Applications Test for Module 6 Module 12 Prewires General Considerations Module 7 Underground Drop Installations Types of Prewires Completing the Drop Prewiring single -Family Homes Burying MethodsObstructions Prewiring Multiple -Dwelling Units American Trade Academy School Catalog Page 42 Advanced Telecommunications Technician 1 Course Topics Damaged Cable Problems Module 17 Review Chapter 12 Review Applications Test for Module 11 & 12 Module 13 Multiple Dwelling Units General Guidelines Wiring the MDU Wiring Concepts Reconnection of MDU's Chapter 13 Review Applications Module 14 Digital Signals & The Return Path Analog Transmissions Digital Transmissions Digital Services Troubleshooting Chapter 11 Review Analog and Digital Signals Test for Module 13 & 14 Module 15 Cable Modems DOCSIS Implementing High -Speed Data Cable Modem Installation Chapter 16 Review Applications Introducing Cable Modems Understanding Broadband Cable Modems Test for Module 15 & 16 Module 16 VOIP Integrated Two -Way Services VOIP Basics Safety Precautions Tools & Equipment VOIP Installations Other Installation Issues Chapter 16 Review Applications Module 17 Trouble Shooting & Repair Basic Signal Measurements Measuring and Calculating Signal Levels Identifying Common Cable Problems Test Equipment Care & Use Troubleshooting the House Drop Test for Module 17 Module 1 Introduction to Satellite Television Course Objectives Regulatory Affairs OTARD Installer Responsibilities Installers Code of Ethics Signal Piracy Module 1 Review Module 2 Basic System Technology DBS Breakdown Providers Satellites Transponders Customer Premise Equipment LNB's Module 2 Review Module 3 Coaxial Cable and Connectors Connectors Coaxial Cable Cable Properties Cable Preparation Module 3 Review Module 4 Site Survey Determining AZ/EL Magnetic Azimuth Clear Line of Site Customer Involvement Module 4 Review Module 5 Antenna Installation Dish Mounting Recommended Practices Safety Installation Aspects Customer Relations Mounting Choices Coaxial Cable Signal Acquisition IRD Connection Attenuation Specifications Module 5 Review American Trade Academy School Catalog Page 43 Advanced Telecommunications Technician 1 Course Topics Module 11 Test Equipment & Troubleshooting Module 6 Grounding and Surge Protection Objectives Grounding/Bonding Materials Multi -Meter Typical Grounding Troubleshooting Basics Copper Clad Steel as Bond Troubleshooting Cable Routing Techniques Module 11 Review Ground Block Module 26 Review Module 12 Customer Education Module 7 Primary Hookup & System Integration 1 Objectives Objectives Customer Education Connection Module 12 Review System Integration Dual Receiver/Dual TV Module 13 Multiple Satellite Antenna Single IRD/Off-Air Installation Basic VCR Connection Objectives VCR Connection Options Clear Line -Of -Sight Mast Leveling Other Connections Multiple Satellite Module 7 Review Typical Elevation Lock Signal Strength Indications Module 8 Primary Hookup &Svstem Integration II Dual Meters Home Theater Switching Between LNB's Module 8 Review Multi -switches Dish Pro Plus Module 9 High Definition Medium Power ICU Satellites Objectives Dish Solutions What is High Definition (HD) Module 13 Review Why HD is Better HD Broadcasts Module 1 Introduction to Networks High Definition IRD Network Function Module 9 Review Transmission Types Topologies Module 10 Off -Air Antennas Components Objectives The Fiber Network Directional/Bi-Directional/Omni Directional Review Questions Antenna Components Off -Air Bands Module 2 A Light Overview Off -Air Broadcasts Light Language Antenna Web Behavior Sample Antenna Web Results Light Properties Antennas Review Questions Antennas Installation Diplexers Module 3 Fiber Off -Air Antennas Structure Module 10 Review Types and Characters Performance American Trade Academy School Catalog Page 44 Advanced Telecommunications Technician 1 Course Topics Review Questions Module 10 Cable Installation Principles Module 4 Cable Introduction Structure Environmental Limits Types Installation Limits NEC Compliance Cable Placement Dielectric Design Planning and Management Issues Installation Characteristics Safety Issues Standards End Preparation Review Questions Summary Review Questions Module 5 Connectors Function Module 11 Connector Installation Principles Structure Introduction Performance Cable End Preparation Connector Features Adhesives Types End Finishing Installation Methods Cleave and Crimp Installation Review Questions Summary Review Questions Module 6 Splices Locations Module 12 Splicing Principles Types Introduction; Cable - Structure Enclosure Compatibility Performance Attachment Locations; Attachment Review Questions Tray Preparation; Fiber End Preparation Cleaving; Fusion Splicing; Module 7 Passive Devices Mechanical Splicing Two Installation Concerns Couplers Fiber Placement; Tray Placement Splitters Test All Splices; Enclosure Closure Wavelength Division Demultiplexer Summary; Review Questions Review Questions Module 13 Testing Principles Module 8 Optoelectronics Introduction Installation Concern Insertion Loss Testing Transmitter Types Optical Domain Reflectometry Performance Characteristics Reflectance Testing Summary Protocol Testing Review Questions Other Equipment Standards Module 9 Hardware Review Questions Functions Types Module 14 Certification Principles Summary Introduction Review Questions Required Information American Trade Academy School Catalog Page 45 Advanced Telecommunications Technician 1 Course Topics Insertion Loss Calculations Introduction Develop of A Strategy Certification An Alternative Strategy Summary Review Questions Module 15 Cable Preparation Introduction; Tools and Supplies; Fiber Handling Loose Tube End Preparation for Pulling; Tight Tube End Preparation for Pulling Loose Tube End Preparation for Termination; Tight End Preparation for Termination Open Page Summary Module 16 Connector Installation: Epoxy Introduction Materials and Supplies Procedure Troubleshooting Summary Module 17 Connector INSTALLATIONS: Quick Cure Adhesive Introduction; Materials and Supplies Procedure; Single Mode Polishing Final Cleaning; Inspect Connector White Light Test; Final Assembly Troubleshooting; Summary Module 18 Connector Installation: Hot Melt Adhesive Introduction; Materials and Supplies Procedure; Final Cleaning Inspect Connector; White Light Test Salvage; Trouble Shooting One Page Summary Module 19 Connector Installation: Cleave and Crimp # 1 Introduction, Tools and Supplies Procedure, Troubleshooting, Summary Module 20 Connector Installation: Cleave and Crimp # 2 Tools and Supplies Required SC Procedure ST Compatible Procedure Test Loss Troubleshooting / Summary Module 21 Connector Inspection Applicability Equipment Required Procedure Trouble Shooting Module 22 Mid Span Splicing Introduction; Tools and Supplies Required Cable End Preparation; Enclosure Preparation Cable Attachment; Buffer Tube Attachment Fiber Length Verification; OTDR Set Up Splicing; Test Loss Fiber Coiling; Buffer Tube Coiling Tray Attachment; Enclosure Finishing Trouble Shooting; Summary Module 23 Pig Tail Splicing Introduction; Tools and Supplies End Preparation; Enclosure Preparation Cable Attachment; Buffer Tube Attachment Fiber Length Verification; OTDR Splicing; Test Loss Fiber Coiling; Buffer Tube Coiling Enclosure Tray Attachment; Enclosure Finishing Troubleshooting; Summary Module 24 Ribbon Splicing Introduction; Tools and Supplies Required Cable End Preparation; Enclosure Preparation Enclosure Preparation; Cable Attachment Furcation Tube Attachment; Fiber Length Verification OTDR Set Up; Fusion Splicing Process Completion; Troubleshooting Summary American Trade Academy School Catalog Page 46 Advanced Telecommunications Technician 1 Course Topics Module 25 Appendices Indices of Refraction, Glossary / Acronyms Chapter 12 Answers, Chapter 14 Answers Module 26 Copper UTP Cabling Introduction to UTP/STP Cabling Module 1 UTP/STP Cabling and Fundamentals Introduction to UTP/STP Cabling, Cabling fundamentals and installation Understands PBX fundamentals, Identifying switch types, Knowledge of software, Quality / Speed of installations, Operation of Test sets VOIP wiring, VOIP, Customer Service Skills Ladder safety, Tool safety. Testing principles (NEXT, RL, Attn, PSNEXT, etc.) Operation of cable certification equipment Specifications and Standards - ANSI/TIA/EIA Copper Color Codes, UTP Cable Design Cable Applications and Categories UTP Cable Installation Techniques Wiring 66/110 Blocks, Wall Plates; Patch Panels; Jack Orientation, Wiring Schemes Connectors; RJ 11-45 Module 2 Copper Cabling Installation Cabling fundamentals and installation Cable color codes Testing principles (NEXT, RL, Attn, PSNEXT, etc.) Terminate RJ-45 connectors Terminate 66/110 style cross -connects Operation of wire -map test tools Operation of cable certification equipment American Trade Academy School Catalog Page 47 Advanced Telecommunications Technician 2 Educational Obiective This program prepares students for various positions in all core aspects of the field of communications technology and installation, as well as the Commercial and Residential Home Audio/Video and Automation industry. Students will learn fiber optics, twisted pair copper cabling, and cable television, satellite, and home theater installation, as well as outside plant construction and FTTx splicing, testing, and trouble -shooting processes. Graduates will receive a Certificate of Completion, a Pole Climbing Theory and Ladder Safety Certificate, and SCTE certification upon successful completion of the SCTE certification exam and score of 76% or higher, as well as Fiber Optic (FOA) certification. Graduates will receive a Certificate of Completion, Satellite Certification, and a Pole Climbing Theory and Ladder Safety Certificate. Additionally, graduates may sit forthe SCTE certification exam and receive SCTE certification from an independent third -party if they attain a score of 76% or higher, as well as Fiber Optic (FOA) certification. PRnr;RAM OUTLINE — BROADBAND CATV Module Course Title 1 CATV Networks 2 Customer Relations 3 Safety 4 Tools & Materials 5 Cable & Connectors 6 Aerial Drop Installations 7 Underground Drop Installations 8 Exterior & Interior Wiring g Bonding & Grounding 10 Terminal Devices 11 Connecting Customer Equipment 12 Prewires 13 Multiple Dwelling Units 14 Digital Signals & the Return Path 15 Cable Modems 16 VOIP 17 Troubleshooting & Repair American Trade Academy School Catalog Page 48 Advanced Telecommunications Technician 2 PROGRAM OUTLINE - SATELLITE 1 Introduction to Satellite Television 2 Basic System Technology 3 Coaxial Cable and Connectors 4 Site Survey 5 Antenna Installation 6 Grounding and Surge Protection 7 Primary Hookup and System Integration 1 8 Primary Hookup and System Integration II 9 High Definition 10 Off Air Antennas 11 Test Equipment and Troubleshooting 12 Customer Education 13 Multiple Satellite Antenna Installation PROGRAM OUTLINE - FIBER Module Course Title 1 Introduction to Networks 2 A Light Overview 3 Fiber 4 Cable 5 Connectors 6 Splices 7 Passive Devices 8 Optoelectronics 9 Hardware 10 Cable Installation Principles 11 Connector Installation Principles 12 Splicing Principles 13 Testing Principles 14 Certification Principles 15 Cable Preparation American Trade Academy School Catalog Page 49 Advanced Telecommunications Technician 2 Connector Installation: Epoxy F Connector Installation: Quick Cure Adhesive 18 Connector Installation: Hot Melt Adhesive 19 Connector Installation: Cleave and Crimp #1 20 Connector Installation: Cleave and Crimp #2 21 Connector Inspection 22 Mid Span Splicing 23 Pig Tail Splicing 24 Ribbon Splicing 25 Appendices 26 Copper UTB Cabling PROGRAM OUTLINE —TELEPHONE SWITCH 1 UTP/STP Cabling and Fundamentals 2 Copper Cabling Installation PRnrRAM OUTLINE — HOME AUDIO AND VIDEO Module Course Title 1 Introduction Home Audio & Video Technician 2 Home Theater 3 Customer Relations 4 Safety 5 Industry Standards 6 Home Theater — Video Displays 7 Home Theater — Audio 8 Home Theater— Installation 9-11 Home Theater— In Depth HDTV American Trade Academy School Catalog Page 50 Advanced Telecommunications Technician 2 Course Topics Module 1 CATV Networks Chapter 7 Review /Applications History Test for Module 7 The Television Signal Basic Cable System Operation The Broadband Network Architecture Module 2 Customer Relations Professional Conduct Scope, Conclusion Chapter 2 Review Applications Module 3 Safety The Occupational Safety and Health Administration Vehicle Safety Personal Protective Equipment (PPE) Utility Poles & Clearances Chapter 3 Review Applications Test for Module 1, 2 & 3 Module 4 Tools & Materials Tools Materials Conclusion Chapter 4 Review Applications Module 5 Cable & Connectors Drop Cable Characteristics Drop Cable Electrical Characteristics Connectors Chapter 5 Review / Applications Test for Module 4 & 5 Module 6 Aerial Drop Installations Installing an Aerial Drop Other Types of Installation Work Chapter 6 Review / Applications Test for Module 6 Module 7 Underground Drop Installations Completing the Drop Module 8 Exterior & Interior Wiring Basic Building Construction Basics of Exterior Routing Drilling for Cable Entry Basics of Interior Routing Routing Cable Lines Chapter 8 Review / Applications Test for Module 8 Module 9 Bonding and Grounding Ground versus Bond Bonding and Grounding Codes National Electric Code (NEC) National Electrical and Safety Code (NESC) The Building Grounding Electrode System Methods and Priorities Chapter 9 Review Applications Test for Module 9 Module 10 Terminal Devices Tuners and Receivers Converters Televisions VCR's, VCPs and HDTV Other Terminal Devices Chapter 10 Review Applications Test for Module 10 - Mid -Term Test Module 11 Connecting Customer Equip Technology and Terminology / The Installation / Making the Connection CPE Preliminaries / RF Connections / Converter/VCR/TV Baseband Connections / Combination RF and Baseband Connections Surround Sound System Chapter 11 Review Applications Module 12 Prewires General Considerations Types of Prewires Burying Methods /Obstructions Prewiring Single -Family Homes Prewiring Multiple -Dwelling Units American Trade Academy School Catalog Page 51 Advanced Telecommunications Technician 2 Course Topics Damaged Cable Problems Module 17 Review Chapter 12 Review Applications Test for Module 11 & 12 Module 13 Multiple Dwelling Units General Guidelines Wiring the MDU Wiring Concepts Reconnection of MDU's Chapter 13 Review Applications Module 14 Digital Signals & The Return Path Analog Transmissions Digital Transmissions Digital Services Troubleshooting Chapter 11 Review Analog and Digital Signals Test for Module 13 & 14 Module 15 Cable Modems DOCSIS Implementing High -Speed Data Cable Modem Installation Chapter 16 Review Applications Introducing Cable Modems Understanding Broadband Cable Modems Test for Module 15 & 16 Module 16 VOIP Integrated Two -Way Services VOIP Basics Safety Precautions Tools & Equipment VOIP Installations Other Installation Issues Chapter 16 Review Applications Module 17 Trouble Shooting & Repair Basic Signal Measurements Measuring and Calculating Signal Levels Identifying Common Cable Problems Test Equipment Care & Use Troubleshooting the House Drop Test for Module 17 Module 1 Introduction to Satellite Television Course Objectives Regulatory Affairs OTARD Installer Responsibilities Installers Code of Ethics Signal Piracy Module 1 Review Module 2 Basic System Technology DBS Breakdown Providers Satellites Transponders Customer Premise Equipment LNB's Module 2 Review Module 3 Coaxial Cable and Connectors Connectors Coaxial Cable Cable Properties Cable Preparation Module 3 Review Module 4 Site Survey Determining AZ/EL Magnetic Azimuth Clear Line of Site Customer Involvement Module 4 Review Module 5 Antenna Installation Dish Mounting Recommended Practices Safety Installation Aspects Customer Relations Mounting Choices Coaxial Cable Signal Acquisition IRD Connection Module 5 Review Module 6 Grounding and Surge Protection G d'i/Bondin Materials Attenuation Specifications roun ng g American Trade Academy School Catalog Page 52 Advanced Telecommunications Technician 2 Course Topics Typical Grounding Troubleshooting Basics Copper Clad Steel as Bond Troubleshooting Cable Routing Techniques Module 11 Review Ground Block Module 26 Review Module 7 Primary Hookup &Svstem Integration I Module 12 Customer Education Objectives Objectives Connection Customer Education System Integration Module 12 Review Dual Receiver/Dual TV Single IRD/Off-Air Module 13 Multiple Satellite Antenna Basic VCR Connection Installation VCR Connection Options Objectives Other Connections Clear Line -Of -Sight Mast Leveling Module 7 Review Multiple Satellite Typical Elevation Lock Module 8 Primary Hookup &Svstem Integration II Signal Strength Indications Home Theater Dual Meters Module 8 Review Switching Between LNB's Multi -switches Module 9 High Definition Dish Pro Plus Objectives Medium Power KU Satellites What is High Definition (HD) Dish Solutions ti Why HD is Better Module Review HD Broadcasts High Definition IRD Module 1 Introduction to Networks Module 9 Review Network Function Transmission Types Module 10 Off -Air Antennas Topologies Objectives Components Directional/Bi-Directional/Omni Directional The Fiber Network Antenna Components Review Questions Off -Air Bands Off -Air Broadcasts Module 2 A Light Overview Antenna Web Light Language Sample Antenna Web Results Behavior Antennas Light Properties Antennas Installation Review Questions Diplexers Off -Air Antennas Module 3 Fiber Module 10 Review Structure Types and Characters Module 11 Test Equipment & Troubleshooting Performance Objectives Review Questions Multi -Meter Module 4 Cable American Trade Academy School Catalog Page 53 Advanced Telecommunications Technician 2 Course Topics Structure Environmental Limits Types NEC Compliance Dielectric Design Installation Characteristics Standards Review Questions Module 5 Connectors Function Structure Performance Connector Features Types Installation Methods Review Questions Module 6 Splices Locations Types Structure Performance Review Questions Module 7 Passive Devices Two Installation Concerns Couplers Splitters Wavelength Division Demultiplexer Review Questions Module 8 Optoelectronics Installation Concern Transmitter Types Performance Characteristics Summary Review Questions Module 9 Hardware Functions Types Summary Review Questions Module 10 Cable Installation Principles Introduction Installation Limits Cable Placement Planning and Management Issues Safety Issues End Preparation Summary Review Questions Module 11 Connector Installation Principles Introduction Cable End Preparation Adhesives End Finishing Cleave and Crimp Installation Summary Review Questions Module 12 Splicing Principles Introduction; Cable - Enclosure Compatibility Attachment Locations; Attachment Tray Preparation; Fiber End Preparation Cleaving; Fusion Splicing; Mechanical Splicing Fiber Placement; Tray Placement Test All Splices; Enclosure Closure Summary; Review Questions Module 13 Testing Principles Introduction Insertion Loss Testing Optical Domain Reflectometry Reflectance Testing Protocol Testing Other Equipment Standards Review Questions Module 14 Certification Principles Introduction Required Information Insertion Loss Calculations Develop of A Strategy Certification American Trade Academy School Catalog Page 54 Advanced Telecommunications Technician 2 Course Topics An Alternative Strategy ST Compatible Procedure Summary Review Questions Module 15 Cable Preparation Introduction; Tools and Supplies; Fiber Handling Loose Tube End Preparation for Pulling; Tight Tube End Preparation for Pulling Loose Tube End Preparation for Termination; Tight End Preparation for Termination Open Page Summary Module 16 Connector Installation: Epoxy Introduction Materials and Supplies Procedure Troubleshooting Summary Module 17 Connector INSTALLATIONS: Quick Cure Adhesive Introduction; Materials and Supplies Procedure; Single Mode Polishing Final Cleaning; Inspect Connector White Light Test; Final Assembly Troubleshooting; Summary Module 18 Connector Installation: Hot Melt Adhesive Introduction; Materials and Supplies Procedure; Final Cleaning Inspect Connector; White Light Test Salvage; Trouble Shooting One Page Summary Module 19 Connector Installation: Cleave and Crimp # 1 Introduction, Tools and Supplies Procedure, Troubleshooting, Summary Module 20 Connector Installation: Cleave and Crimp # 2 Introduction Tools and Supplies Required SC Procedure Test Loss Troubleshooting / Summary Module 21 Connector Inspection Applicability Equipment Required Procedure Trouble Shooting Module 22 Mid Span Splicing Introduction; Tools and Supplies Required Cable End Preparation; Enclosure Preparation Cable Attachment; Buffer Tube Attachment Fiber Length Verification; OTDR Set Up Splicing; Test Loss Fiber Coiling; Buffer Tube Coiling Tray Attachment; Enclosure Finishing Trouble Shooting; Summary Module 23 Pig Tail Splicing Introduction; Tools and Supplies End Preparation; Enclosure Preparation Cable Attachment; Buffer Tube Attachment Fiber Length Verification; OTDR Splicing; Test Loss Fiber Coiling; Buffer Tube Coiling Enclosure Tray Attachment; Enclosure Finishing Troubleshooting; Summary Module 24 Ribbon Splicing Introduction; Tools and Supplies Required Cable End Preparation; Enclosure Preparation Enclosure Preparation; Cable Attachment Furcation Tube Attachment; Fiber Length Verification OTDR Set Up; Fusion Splicing Process Completion; Troubleshooting Summary Module 25 Appendices Indices of Refraction, Glossary / Acronyms Chapter 12 Answers, Chapter 14 Answers American Trade Academy School Catalog Page 55 Advanced Telecommunications Technician 2 Course Topics Module 26 Copper UTP Cabling Introduction to UTP/STP Cabling Module 3 Customer Relations Professional Conduct Scope and Conclusion Module 1 UTP/STP Cabling and Fundamentals Introduction to UTP/STP Cabling, Cabling fundamentals and installation Understands PBX fundamentals, Identifying switch types, Knowledge of software, Quality / Speed of installations, Operation of Test sets VOIP wiring, VOIP, Customer Service Skills Ladder safety, Tool safety. Testing principles (NEXT, RL, Attn, PSNEXT, etc.) Operation of cable certification equipment Specifications and Standards - ANSI/TIA/EIA Copper Color Codes, UTP Cable Design Cable Applications and Categories UTP Cable Installation Techniques Wiring 66/110 Blocks, Wall Plates; Patch Panels; Jack Orientation, Wiring Schemes Connectors; RJ 11-45 Module 2 Copper Cabling Installation Cabling fundamentals and installation Cable color codes Testing principles (NEXT, RL, Attn, PSNEXT, etc.) Terminate RJ-45 connectors Terminate 66/110 style cross -connects Operation of wire -map test tools Operation of cable certification equipment Module 1 Introduction to Home Audio and Video Technician Introduction Safety and Personal Protective Equipment (PPE) Tools and Materials Customer Service and Professional Communication Ladder Handling and Safety Module 2 Home Theater Home Theater Basics Big Screen Televisions Surround Sound Picture and Sound Sources Accessories Review Applications Module 4 Safety The Occupational Safety and Health Administration Personal Protective Equipment (PPE) Ladder, Vehicle Safety Applications Module 5 Industry Standards Wiring Standards Industry Associations and Organizations Standardized Industry Symbols Installation Tools Module 6 Home Theater — Video Displays Technical Terms Screen Size & Aspect Ratio Picture Adjustability and Connections Monitor Versus Television, Contrast Ratio, Comb Filters Resolution and Interlaced and Progressive Scan Scan Frequency, HDTV, EDTV and SDTV Calibration Module 7 Home Theater - Audio Speakers Components Surround Sound Configuration Equalization Amplifiers and Power Module 8 Home Theater— Installation Details of Installation Home Theater Cabling Installing A/V Systems Plugging into Whole -Home Entertainment Networks American Trade Academy School Catalog Page 56 Advanced Telecommunications Technician 2 Course Topics _ Module 9. 10 and 11 Home Theater— In Depth HDTV HDTV Fundamentals HDTV Broadcasts HDTV Cables DVRs Internet Based HDTV, DVDs, Gadgets Buying HDTVs HDTV Accessories Audio Enhancing HDTV Projectors LCD Installation Plasma Installation Projector Installation Surround Sound Installation American Trade Academy School Catalog Page 57 Advanced Telecommunications Technician 3 Educational Objective This program prepares students for various positions in all core aspects of the field of communications technology and installation, as well as the Commercial and Residential Security, CCTV Surveillance, and Alarm and Automation Installation industries. Students will learn fiber optics, twisted pair copper cabling, and cable television, satellite, and alarm installation, as well as outside plant construction and FTTx splicing, testing, and trouble -shooting processes. Graduates will receive a Certificate of Completion, Satellite Certification, Security and Alarm Certification and a Pole Climbing Theory and Ladder Safety Certificate. Additionally, graduates may sit for the SCTE certification exam and receive SCTE certification from an independent third -party if they attain a score of 76% or higher, as well as Fiber Optic (FOA) certification. PROGRAM OUTLINE — BROADBAND CATV Module Course Title 1 CATV Networks 2 Customer Relations 3 Safety 4 Tools & Materials 5 Cable & Connectors 6 Aerial Drop Installations 7 Underground Drop Installations g Exterior & Interior Wiring g Bonding & Grounding 10 Terminal Devices 11 Connecting Customer Equipment 12 Prewires 13 Multiple Dwelling Units 14 Digital Signals & the Return Path 15 Cable Modems 16 VOIP 17 Troubleshooting & Repair American Trade Academy School Catalog Page 58 Advanced Telecommunications Technician 3 PROGRAM OUTLINE — SATELLITE 1 Introduction to Satellite Television 2 Basic System Technology 3 Coaxial Cable and Connectors 4 Site Survey 5 Antenna Installation 6 Grounding and Surge Protection 7 Primary Hookup and System Integration 1 8 Primary Hookup and System Integration 11 9 High Definition 10 Off Air Antennas 11 Test Equipment and Troubleshooting 12 Customer Education 13 Multiple Satellite Antenna Installation PROGRAM OUTLINE — FIBER Module Course Title 1 Introduction to Networks 2 A Light Overview 3 Fiber 4 Cable 5 Connectors 6 Splices 7 Passive Devices 8 Optoelectronics 9 Hardware 10 Cable Installation Principles 11 Connector Installation Principles 12 Splicing Principles 13 Testing Principles 14 Certification Principles 15 Cable Preparation American Trade Academy School Catalog Page 59 Advanced Telecommunications Technician 3 16 Connector Installation: Epoxy 17 Connector Installation: Quick Cure Adhesive 18 Connector Installation: Hot Melt Adhesive 19 Connector Installation: Cleave and Crimp #1 20 Connector Installation: Cleave and Crimp #2 21 Connector Inspection 22 Mid Span Splicing 23 Pig Tail Splicing 24 Ribbon Splicing 25 Appendices 26 Copper UTB Cabling PROGRAM OUTLINE — TELEPHONE SWITUH 1 UTP/STP Cabling and Fundamentals 2 Copper Cabling Installation PROGRAM OUTLINE — SECURITY, SURVEILLANCE, AND ALARM Module Course Title 1 Introduction to Security, Surveillance, and Alarm Technician 2 CCTV Cameras 3 CCTV Monitors 4 Video Processing Equipment 5 Analog Video Recorders 6 Digital Video 7 Transmission Media 8 Hardware Installation 9 Networking in CCTV 10 Auxiliary Equipment in CCTV 11 Locking Systems 12 Certifications American Trade Academy School Catalog Page 60 Advanced Telecommunications Technician 3 Course T Module 1 CATV Networks History The Television Signal Basic Cable System Operation The Broadband Network Architecture Module 2 Customer Relations Professional Conduct Scope, Conclusion Chapter 2 Review Applications Module 3 Safety The Occupational Safety and Health Administration Vehicle Safety Personal Protective Equipment (PPE) Utility Poles & Clearances Chapter 3 Review Applications Test for Module 1, 2 & 3 Module 4 Tools & Materials Tools Materials Conclusion Chapter 4 Review Applications Module 5 Cable & Connectors Drop Cable Characteristics Drop Cable Electrical Characteristics Connectors Chapter 5 Review / Applications Test for Module 4 & 5 Module 6 Aerial Drop Installations Installing an Aerial Drop Other Types of Installation Work Chapter 6 Review / Applications Test for Module 6 Module 7 Underground Drop Installations Completing the Drop Chapter 7 Review Test for Module 7 Module 8 Exterior & Interior Wiring Basic Building Construction Basics of Exterior Routing Drilling for Cable Entry Basics of Interior Routing Routing Cable Lines Chapter 8 Review / Applications Test for Module 8 Module 9 Bonding and Grounding Ground versus Bond Bonding and Grounding Codes National Electric Code (NEC) National Electrical and Safety Code (NESC) The Building Grounding Electrode System Methods and Priorities Chapter 9 Review Applications Test for Module 9 Module 10 Terminal Devices Tuners and Receivers Converters Televisions VCR's, VCPs and HDTV Other Terminal Devices Chapter 10 Review Applications Test for Module 10 - Mid -Term Test Module 11 Connecting Customer Equip Technology and Terminology / The Installation / Making the Connection CPE Preliminaries / RF Connections / Converter/VCR/TV Baseband Connections / Combination RF and Baseband Connections Surround Sound System Chapter 11 Review Applications Module 12 Prewires General Considerations Types of Prewires Burying Methods /Obstructions Prewiring Single -Family Homes Prewiring Multiple -Dwelling Units American Trade Academy School Catalog Page 61 Advanced Telecommunications Technician 3 Course Topics Damaged Cable Problems Module 17 Review Chapter 12 Review Applications Test for Module 17 Test for Module 11 & 12 Module 13 Multiple Dwelling Units General Guidelines Wiring the MDU Wiring Concepts Reconnection of MDU's Chapter 13 Review Applications Module 14 Digital Signals & The Return Path Analog Transmissions Digital Transmissions Digital Services Troubleshooting Chapter 11 Review Analog and Digital Signals Test for Module 13 & 14 Module 15 Cable Modems DOCSIS Implementing High -Speed Data Cable Modem Installation Chapter 16 Review Applications Introducing Cable Modems Understanding Broadband Cable Modems Test for Module 15 & 16 Module 16 VOIP Integrated Two -Way Services VOIP Basics Safety Precautions Tools & Equipment VOIP Installations Other Installation Issues Chapter 16 Review Applications Module 17 Trouble Shooting & Repair Basic Signal Measurements Measuring and Calculating Signal Levels Identifying Common Cable Problems Test Equipment Care & Use Troubleshooting the House Drop Module 1 Introduction to Satellite Television Course Objectives Regulatory Affairs OTARD Installer Responsibilities Installers Code of Ethics Signal Piracy Module 1 Review Module 2 Basic System Technology DBS Breakdown Providers Satellites Transponders Customer Premise Equipment LN B's Module 2 Review Module 3 Coaxial Cable and Connectors Connectors Coaxial Cable Cable Properties Cable Preparation Module 3 Review Module 4 Site Survey Determining AZ/EL Magnetic Azimuth Clear Line of Site Customer Involvement Module 4 Review Module 5 Antenna Installation Dish Mounting Recommended Practices Safety Installation Aspects Customer Relations Mounting Choices Coaxial Cable Signal Acquisition IRD Connection Attenuation Specifications Module 5 Review American Trade Academy School Catalog Page 62 Advanced Telecommunications Technician 3 Course Topics Module 11 Test Equipment & Troubleshooting Module 6 Grounding and Surge Protection Objectives Grounding/Bonding Materials Multi -Meter Typical Grounding Troubleshooting Basics Copper Clad Steel as Bond Troubleshooting Cable Routing Techniques Module 11 Review Ground Block Module 26 Review Module 7 Primary Hookup &Svstem Integration I Module 12 Customer Education Objectives Objectives Connection Customer Education System Integration Module 12 Review Dual Receiver/Dual TV Single IRD/Off-Air Module 13 Multiple Satellite Antenna Basic VCR Connection Installation Objectives VCR Connection Options Clear Line -Of -Sight Mast Leveling Other Connections Module 7 Review Multiple Satellite Typical Elevation Lock Module 8 Primary Hookup &Svstem Integration II Signal Strength IndicationsDual Home Theater Meters Module 8 Review Switching Between LNB's Multi -switches Module 9 High Definition Dish Pro Plus Objectives Medium Power KU Satellites What is High Definition (HD) Dish Solutions ti Why HD is Better Module Review HD Broadcasts High Definition IRD Module 1 Introduction to Networks Module 9 Review Network Function Transmission Types Module 10 Off -Air Antennas Topologies Objectives Components Directional/Bi-Directional/Omni Directional The Fiber Network Antenna Components Review Questions Off -Air Bands Off -Air Broadcasts Module 2 A Light Overview Antenna Web Light Language Sample Antenna Web Results Behavior Antennas Light Properties Antennas Installation Review Questions Diplexers Off -Air Antennas Module 3 Fiber Module 10 Review Structure Types and Characters American Trade Academy School Catalog Page 63 Advanced Telecommunications Technician 3 Course Topics Performance Review Questions Review Questions Module 4 Cable Structure Types NEC Compliance Dielectric Design Installation Characteristics Standards Review Questions Module 5 Connectors Function Structure Performance Connector Features Types Installation Methods Review Questions Module 6 Splices Locations Types Structure Performance Review Questions Module 7 Passive Devices Two Installation Concerns Couplers Splitters Wavelength Division Demultiplexer Review Questions Module 8 Optoelectronics Installation Concern Transmitter Types Performance Characteristics Summary Review Questions Module 9 Hardware Functions Types Summary Module 10 Cable Installation Principles Introduction Environmental Limits Installation Limits Cable Placement Planning and Management Issues Safety Issues End Preparation Summary Review Questions Module 11 Connector Installation Principles Introduction Cable End Preparation Adhesives End Finishing Cleave and Crimp Installation Summary Review Questions Module 12 Splicing Principles Introduction; Cable - Enclosure Compatibility Attachment Locations; Attachment Tray Preparation; Fiber End Preparation Cleaving; Fusion Splicing; Mechanical Splicing Fiber Placement; Tray Placement Test All Splices; Enclosure Closure Summary; Review Questions Module 13 Testing Principles Introduction Insertion Loss Testing Optical Domain Reflectometry Reflectance Testing Protocol Testing Other Equipment Standards Review Questions American Trade Academy School Catalog Page 64 Advanced Telecommunications Technician 3 Course Topics Module 14 Certification Principles Module 20 Connector Installation: Cleave and Introduction Crimp # 2 Required Information Introduction Insertion Loss Calculations Develop of A Strategy Certification An Alternative Strategy Summary Review Questions Module 15 Cable Preparation Introduction; Tools and Supplies; Fiber Handling Loose Tube End Preparation for Pulling; Tight Tube End Preparation for Pulling Loose Tube End Preparation for Termination; Tight End Preparation for Termination Open Page Summary Module 16 Connector Installation: Epoxy Introduction Materials and Supplies Procedure Troubleshooting Summary Module 17 Connector INSTALLATIONS: Quick Cure Adhesive Introduction; Materials and Supplies Procedure; Single Mode Polishing Final Cleaning; Inspect Connector White Light Test; Final Assembly Troubleshooting; Summary Module 18 Connector Installation: Hot Melt Adhesive Introduction; Materials and Supplies Procedure; Final Cleaning Inspect Connector; White Light Test Salvage; Trouble Shooting One Page Summary Module 19 Connector Installation: Cleave and Crimp # 1 Introduction, Tools and Supplies Procedure, Troubleshooting, Summary Tools and Supplies Required SC Procedure ST Compatible Procedure Test Loss Troubleshooting / Summary Module 21 Connector Inspection Applicability Equipment Required Procedure Trouble Shooting Module 22 Mid Span Splicin¢ Introduction; Tools and Supplies Required Cable End Preparation; Enclosure Preparation Cable Attachment; Buffer Tube Attachment Fiber Length Verification; OTDR Set Up Splicing; Test Loss Fiber Coiling; Buffer Tube Coiling Tray Attachment; Enclosure Finishing Trouble Shooting; Summary Module 23 Pig Tail Splicing Introduction; Tools and Supplies End Preparation; Enclosure Preparation Cable Attachment; Buffer Tube Attachment Fiber Length Verification; OTDR Splicing; Test Loss Fiber Coiling; Buffer Tube Coiling Enclosure Tray Attachment; Enclosure Finishing Troubleshooting; Summary Module 24 Ribbon Splicing Introduction; Tools and Supplies Required Cable End Preparation; Enclosure Preparation Enclosure Preparation; Cable Attachment Furcation Tube Attachment; Fiber Length Verification OTDR Set Up; Fusion Splicing Process Completion; Troubleshooting Summary American Trade Academy School Catalog Page 65 Advanced Telecommunications Technician 3 Course Topics Module 25 Appendices Module 2 CCTV cameras Indices of Refraction, General Information About Cameras Glossary / Acronyms Chapter 12 Answers, Chapter 14 Answers Module 26 Copper UTP Cabling Introduction to UTP/STP Cabling Module 1 UTP/STP Cabling and Fundamentals Introduction to UTP/STP Cabling, Cabling fundamentals and installation Understands PBX fundamentals, Identifying switch types, Knowledge of software, Quality / Speed of installations, Operation of Test sets VOIP wiring, VOIP, Customer Service Skills Ladder safety, Tool safety. Testing principles (NEXT, RL, Attn, PSNEXT, etc.) Operation of cable certification equipment Specifications and Standards - ANSI/TIA/EIA Copper Color Codes, UTP Cable Design Cable Applications and Categories UTP Cable Installation Techniques Wiring 66/110 Blocks, Wall Plates; Patch Panels; Jack Orientation, Wiring Schemes Connectors; RJ 11-45 Module 2 Copper Cabling Installation Cabling fundamentals and installation Cable color codes Testing principles (NEXT, RL, Attn, PSNEXT, etc.) Terminate RJ-45 connectors Terminate 66/110 style cross -connects Operation of wire -map test tools Operation of cable certification equipment Module 1 Introduction to Security, Surveillance and Alarm Technician Introduction Safety and Personal Protective Equipment (PPE) Tools and Materials Customer Service and Professional Communication Ladder Handling & Safety Tube Cameras CCD Cameras Camera Specifications and Their Meanings CMOS Technology Module 3 CCTV monitors General about monitors; Monitor sizes Monitor adjustments; Impedance switch Viewing conditions; Gamma LCD monitors; Projectors and projection monitors Plasma display monitors; Field emission technology displays Module 4 Video processing equipment Analog switching equipment Switching and processing equipment Module 5 Analog video recorders A little bit of history and the basic concept The early VCR concepts The video home system (VHS) concept Super VHS, VC, and comb filtering Time-lapse VCRs (TL VCRs) Module 6 Digital Video Digital video recorders (DVRs) The various standards The need for compression; Types of compressions; DCT as a basis The variety of compression standards in CCTV About Pixels and resolution Module 7 Transmission media Coaxial cables; Twisted pair video transmission Microwave Links RF wireless (open air) video transmission Infrared wireless (open air) video transmissions Transmission of images over telephone lines Fiber optics; Fiber optics cables Installation techniques, Fiber optic link analysis American Trade Academy School Catalog Page 66 Advanced Telecommunications Technician 3 Course Topics Module 8 Hardware Installation Wireless Systems Wireless Intercom Systems Wireless Smoke Alarms Motion Detectors Electronics and Security Monitoring Module 9 Networking in CCTV The Information Technology era Computers and networks; LAN and WAN Ethernet; The main Ethernet categories Ethernet over coax and UTP cables Fiber optics network cabling Network concepts and components; Networking Software, Networking Certification IP addresses; Domain Name Systems (DNS) Networking hardware Wireless LAN; Putting a network system together, SAS Big Data Analysis & application Module 10 Auxiliary equipment in CCTV Pan and tilt heads; Pan and tilt domes Preset positioning P/T heads; PTZ site drivers Camera housings; Lighting in CCTV Infrared lights; Ground loop correctors Lighting protection In -line video amplifiers/equalizers Video distribution amplifiers (VDAs) Module 11 Locking Systems Multipoint Locking System Impact Handle & Lock Set Smart Key Lock Set Installation Garage Door Locking System Module 12 Certifications Technical Certification Preparation A+ Security Certification training /prep American Trade Academy School Catalog Page 67 Advanced Telecommunications Technician 4 Educational Obiective This program is our most comprehensive and provides graduates the most career flexibility in the growing communication technology fields, including the Residential and Commercial Fiber Optics, Cable TV, Satellite, Structured Cabling, AudioNideo, CCTV, Security Surveillance, Alarm, and Automation Installation industries. Students will learn fiber optics, twisted pair copper cabling, and cable television, satellite, and alarm installation. Graduates will receive a Certificate of Completion, Satellite Certification, Security and Alarm Certification and a Pole Climbing Theory and Ladder Safety Certificate. Additionally, graduates may sit for the SCTE certification exam and receive SCTE certification from an independent third -party if they attain a score of 76% or higher, as well as Fiber Optic (FOA) certification. PROGRAM OUTLINE — BROADBAND CATV Module Course Title 1 CATV Networks 2 Customer Relations 3 Safety 4 Tools & Materials 5 Cable & Connectors 6 Aerial Drop Installations 7 Underground Drop Installations 8 Exterior & Interior Wiring g Bonding & Grounding 10 Terminal Devices 11 Connecting Customer Equipment 12 Prewires 13 Multiple Dwelling Units 14 Digital Signals & the Return Path 15 Cable Modems 16 VOIP 17 Troubleshooting & Repair PROGRAM OUTLINE — SATELLITE 1 Introduction to Satellite Television 2 Basic System Technology 3 Coaxial Cable and Connectors 4 Site Survey 5 Antenna Installation American Trade Academy School Catalog Page 68 Advanced Telecommunications Technician 4 6 Grounding and Surge Protection 7 Primary Hookup and System Integration I 8 Primary Hookup and System Integration II 9 High Definition 10 Off Air Antennas 11 Test Equipment and Troubleshooting 12 Customer Education 13 Multiple Satellite Antenna Installation PROGRAM OUTLINE — FIBER Module Course Title 1 Introduction to Networks 2 A Light Overview 3 Fiber 4 Cable 5 Connectors 6 Splices 7 Passive Devices 8 Optoelectronics 9 Hardware 10 Cable Installation Principles 11 Connector Installation Principles 12 Splicing Principles 13 Testing Principles 14 Certification Principles 15 Cable Preparation 16 Connector Installation: Epoxy 17 Connector Installation: Quick Cure Adhesive 18 Connector Installation: Hot Melt Adhesive 19 Connector Installation: Cleave and Crimp #1 20 Connector Installation: Cleave and Crimp #2 21 Connector Inspection 22 Mid Span Splicing 23 Pig Tail Splicing American Trade Academy School Catalog Page 69 Advanced Telecommunications Technician 4 1 24 1 Ribbon Splicing 25 Appendices 26 Copper UTB Cabling PROGRAM OUTLINE — TELEPHONE SWITCH 1 UTP/STP Cabling and Fundamentals 2 Copper Cabling Installation PROGRAM OUTLINE — HOME AUDIO AND VIDEO Module Course Title 1 Introduction Home Audio & Video Technician 2 Home Theater 3 Customer Relations 4 Safety 5 Industry Standards 6 Home Theater — Video Displays 7 Home Theater — Audio 8 Home Theater— Installation 9-11 Home Theater— In Depth HDTV American Trade Academy School Catalog rage 70 Advanced Telecommunications Technician 4 PROGRAM OUTLINE — SECURITY, SURVEILLANCE. AND ALARM Module Course Title 1 Introduction to Security, Surveillance, and Alarm Technician 2 CCTV Cameras 3 CCTV Monitors 4 Video Processing Equipment 5 Analog Video Recorders 6 Digital Video 7 Transmission Media 8 Hardware Installation 9 Networking in CCTV 10 Auxiliary Equipment in CCTV 11 Locking Systems 12 Certifications American Trade Academy School Catalog Page 71 Advanced Telecommunications Technician 4 Course Topics Chapter 7 Review /Applications Module 1 CATV Networks History The Television Signal Basic Cable System Operation The Broadband Network Architecture Module 2 Customer Relations Professional Conduct Scope, Conclusion Chapter 2 Review Applications Module 3 Safety The Occupational Safety and Health Administration Vehicle Safety Personal Protective Equipment (PPE) Utility Poles & Clearances Chapter 3 Review Applications Test for Module 1, 2 & 3 Module 4 Tools & Materials Tools Materials Conclusion Chapter 4 Review Applications Module 5 Cable & Connectors Drop Cable Characteristics Drop Cable Electrical Characteristics Connectors Chapter 5 Review / Applications Test for Module 4 & 5 Module 6 Aerial Drop Installations Installing an Aerial Drop Other Types of Installation Work Chapter 6 Review / Applications Test for Module 6 Module 7 Underground Drop Installations I h D Test for Module 7 Module 8 Exterior & Interior Wiring Basic Building Construction Basics of Exterior Routing Drilling for Cable Entry Basics of Interior Routing Routing Cable Lines Chapter 8 Review / Applications Test for Module 8 Module 9 Bonding and Grounding Ground versus Bond Bonding and Grounding Codes National Electric Code (NEC) National Electrical and Safety Code (NESC) The Building Grounding Electrode System Methods and Priorities Chapter 9 Review Applications Test for Module 9 Module 10 Terminal Devices Tuners and Receivers Converters Televisions VCR's, VCPs and HDTV other Terminal Devices Chapter 10 Review Applications Test for Module 10 - Mid -Term Test Module 11 Connecting Customer Equip Technology and Terminology / The Installation / Making the Connection CPE Preliminaries / RF Connections / Converter/VCR/TV Baseband Connections / Combination RF and Baseband Connections Surround Sound System Chapter 11 Review Applications Module 12 Prewires General Considerations Types of Prewires Comp eting t e rop Prewiring Single -Family Homes Burying Methods /Obstructions Prewiring Multiple -Dwelling Units American Trade Academy School Catalog Page 72 Advanced Telecommunications Technician 4 Course Topics Damaged Cable Problems Module 17 Review Chapter 12 Review Applications Test for Module 11 & 12 Module 13 Multiple Dwellin¢ Units General Guidelines Wiring the MDU Wiring Concepts Reconnection of MDU's Chapter 13 Review Applications Module 14 Digital Signals & The Return Path Analog Transmissions Digital Transmissions Digital Services Troubleshooting Chapter 11 Review Analog and Digital Signals Test for Module 13 & 14 Module 15 Cable Modems DOCSIS Implementing High -Speed Data Cable Modem Installation Chapter 16 Review Applications Introducing Cable Modems Understanding Broadband Cable Modems Test for Module 15 & 16 Module 16 VOIP Integrated Two -Way Services VOIP Basics Safety Precautions Tools & Equipment VOIP Installations Other Installation Issues Chapter 16 Review Applications Module 17 Trouble Shooting & Repair Basic Signal Measurements Measuring and Calculating Signal Levels Identifying Common Cable Problems Test Equipment Care & Use Troubleshooting the House Drop Test for Module 17 Module 1 Introduction to Satellite Television Course Objectives Regulatory Affairs OTARD Installer Responsibilities Installers Code of Ethics Signal Piracy Module 1 Review Module 2 Basic System Technology DBS Breakdown Providers Satellites Transponders Customer Premise Equipment LNB's Module 2 Review Module 3 Coaxial Cable and Connectors Connectors Coaxial Cable Cable Properties Cable Preparation Module 3 Review Module 4 Site Survey Determining AZ/EL Magnetic Azimuth Clear Line of Site Customer Involvement Module 4 Review Module 5 Antenna Installation Dish Mounting Recommended Practices Safety Installation Aspects Customer Relations Mounting Choices Coaxial Cable Signal Acquisition IRD Connection Module 5 Review Attenuation Specifications American Trade Academy School Catalog Page 73 Advanced Telecommunications Technician 4 Course Topics Module 11 Test Equipment & Troubleshooting Module 6 Grounding and Surge Protection Objectives Grounding/Bonding Materials Multi -Meter Typical Grounding Copper Clad Steel as Bond Cable Routing Techniques Ground Block Module 26 Review Module 7 Primary Hookup & Svstem Integration I Objectives Connection System Integration Dual Receiver/Dual TV Single IRD/Off-Air Basic VCR Connection VCR Connection Options Other Connections Module 7 Review Module 8 Primary Hookup & System Integration II Home Theater Module 8 Review Module 9 High Definition Objectives What is High Definition (HD) Why HD is Better HD Broadcasts High Definition IRD Module 9 Review Module 10 Off -Air Antennas Objectives Directional/Bi-Directional/Omni Directional Antenna Components Off -Air Bands Off -Air Broadcasts Antenna Web Sample Antenna Web Results Antennas Antennas Installation Diplexers Off -Air Antennas Module 10 Review Troubleshooting Basics Troubleshooting Module 11 Review Module 12 Customer Education Objectives Customer Education Module 12 Review Module 13 Multiple Satellite Antenna Installation Objectives Clear Line -Of -Sight Mast Leveling Multiple Satellite Typical Elevation Lock Signal Strength Indications Dual Meters Switching Between LNB's Multi -switches Dish Pro Plus Medium Power KU Satellites Dish Solutions Module 13 Review American Trade Academy School Catalog Page 74 Advanced Telecommunications Technician 4 Course Topics Module 1 Introduction to Networks Network Function Transmission Types Module 7 Passive Devices Topologies Two Installation Concerns Components Couplers The Fiber Network Splitters Review Questions Wavelength Division Demultiplexer Review Questions Module 2 A Light Overview Light Language Module 8 Optoelectronics Behavior Installation Concern Light Properties Transmitter Types Review Questions Performance Characteristics Summary Module 3 Fiber Review Questions Structure Types and Characters Module 9 Hardware Performance Functions Review Questions Types Summary Module 4 Cable Review Questions Structure Types Module 10 Cable Installation Principles NEC Compliance Introduction Dielectric Design Environmental•Limits Installation Characteristics Installation Limits Standards Cable Placement Review Questions Planning and Management Issues Safety Issues Module 5 Connectors End Preparation Function Summary Structure Review Questions Performance Connector Features Module 11 Connector Installation Principles Types Introduction Installation Methods Cable End Preparation Review Questions Adhesives End Finishing Module 6 Splices Cleave and Crimp Installation Locations Summary Types Review Questions Structure Performance Module 12 Splicing Principles Review Questions Introduction; Cable - Enclosure Compatibility Attachment Locations; Attachment American Trade Academy School Catalog Page 75 Advanced Telecommunications Technician 4 Course Topics Tray Preparation; Fiber End Preparation Introduction; Materials and Supplies Cleaving; Fusion Splicing; Procedure; Single Mode Polishing Mechanical Splicing Final Cleaning; Inspect Connector Fiber Placement; Tray Placement Test All Splices; Enclosure Closure Summary; Review Questions Module 13 Testing Principles Introduction Insertion Loss Testing Optical Domain Reflectometry Reflectance Testing Protocol Testing Other Equipment Standards Review Questions Module 14 Certification Principles Introduction Required Information Insertion Loss Calculations Develop of A Strategy Certification An Alternative Strategy Summary Review Questions Module 15 Cable Preparation Introduction; Tools and Supplies; Fiber Handling Loose Tube End Preparation for Pulling; Tight Tube End Preparation for Pulling Loose Tube End Preparation for Termination; Tight End Preparation for Termination Open Page Summary Module 16 Connector Installation: Epoxy Introduction Materials and Supplies Procedure Troubleshooting Summary Module 17 Connector INSTALLATIONS: Quick Cure Adhesive White Light Test; Final Assembly Troubleshooting; Summary Module 18 Connector Installation: Hot Melt Adhesive Introduction; Materials and Supplies Procedure; Final Cleaning Inspect Connector; White Light Test Salvage; Trouble Shooting One Page Summary Module 19 Connector Installation: Cleave and Crimp # 1 Introduction, Tools and Supplies Procedure, Troubleshooting, Summary Module 20 Connector Installation: Cleave and Crimp # 2 Introduction Tools and Supplies Required SC Procedure ST Compatible Procedure Test Loss Troubleshooting / Summary Module 21 Connector Inspection Applicability Equipment Required Procedure Trouble Shooting Module 22 Mid Span Splicing Introduction; Tools and Supplies Required Cable End Preparation; Enclosure Preparation Cable Attachment; Buffer Tube Attachment Fiber Length Verification; OTDR Set Up Splicing; Test Loss Fiber Coiling; Buffer Tube Coiling Tray Attachment; Enclosure Finishing Trouble Shooting; Summary Module 23 Pig Tail Splicing Introduction; Tools and Supplies American Trade Academy School Catalog Page 76 Advanced Telecommunications Technician 4 Course Topics End Preparation; Enclosure Preparation Module 2 Copper Cabling Installation Cable Attachment; Buffer Tube Attachment Cabling fundamentals and installation Fiber Length Verification; OTDR Cable color codes Splicing; Test Loss Fiber Coiling; Buffer Tube Coiling Enclosure Tray Attachment; Enclosure Finishing Troubleshooting; Summary Module 24 Ribbon Splicing Introduction; Tools and Supplies Required Cable End Preparation; Enclosure Preparation Enclosure Preparation; Cable Attachment Furcation Tube Attachment; Fiber Length Verification OTDR Set Up; Fusion Splicing Process Completion; Troubleshooting Summary Module 25 Appendices Indices of Refraction, Glossary / Acronyms Chapter 12 Answers, Chapter 14 Answers Module 26 Copper UTP Cabling Introduction to UTP/STP Cabling Module 1 UTP/STP Cabling and Fundamentals Introduction to UTP/STP Cabling, Cabling fundamentals and installation Understands PBX fundamentals, Identifying switch types, Knowledge of software, Quality / Speed of installations, Operation of Test sets VOIP wiring, VOIP, Customer Service Skills Ladder safety, Tool safety. Testing principles (NEXT, RL, Attn, PSNEXT, etc.) Operation of cable certification equipment Specifications and Standards - ANSI/TIA/EIA Copper Color Codes, UTP Cable Design Cable Applications and Categories UTP Cable Installation Techniques Wiring 66/110 Blocks, Wall Plates; Patch Panels; Jack Orientation, Wiring Schemes Connectors; RJ 11-45 Testing principles (NEXT, RL, Attn, PSNEXT, etc.) Terminate RJ-45 connectors Terminate 66/110 style cross -connects Operation of wire -map test tools Operation of cable certification equipment Module 1 Introduction to Home Audio and Video Introduction Safety and Personal Protective Equipment (PPE) Tools and Materials Customer Service and Professional Communication Ladder Handling and Safety Module 2 Home Theater Home Theater Basics Big Screen Televisions Surround Sound Picture and Sound Sources Accessories Module 3 Customer Relations Professional Conduct Scope and Conclusion Review Applications Module 4 Safety The Occupational Safety and Health Administration Personal Protective Equipment (PPE) Ladder, Vehicle Safety Applications Module 5 Industry Standards Wiring Standards Industry Associations and Organizations Standardized Industry Symbols Installation Tools American Trade Academy School Catalog Page 77 Advanced Telecommunications Technician 4 Course Topics Module 6 Home Theater— Video Displays Customer Service and Professional Technical Terms Communication Screen Size & Aspect Ratio Picture Adjustability and Connections Monitor Versus Television, Contrast Ratio, Comb Filters Resolution and Interlaced and Progressive Scan Scan Frequency, HDTV, EDTV and SDTV Calibration Module 7 Home Theater - Audio Speakers Components Surround Sound Configuration Equalization Amplifiers and Power Module 8 Home Theater— Installation Details of Installation Home Theater Cabling Installing A/V Systems Plugging into Whole -Home Entertainment Networks Module 9 10 and 11 Home Theater — In Depth HDTV HDTV Fundamentals HDTV Broadcasts HDTV Cables DVRs Internet Based HDTV, DVDs, Gadgets Buying HDTVs HDTV Accessories Audio Enhancing HDTV Projectors LCD Installation Plasma Installation Projector Installation Surround Sound Installation Module 1 Introduction to Security, Surveillance and Alarm Technician Introduction Safety and Personal Protective Equipment (PPE) Ladder Handling & Safety Module 2 CCTV cameras General Information About Cameras Tube Cameras CCD Cameras Camera Specifications and Their Meanings CMOS Technology Module 3 CCTV monitors General about monitors; Monitor sizes Monitor adjustments; Impedance switch Viewing conditions; Gamma LCD monitors; Projectors and projection monitors Plasma display monitors; Field emission technology displays Module 4 Video processing equipment Analog switching equipment Switching and processing equipment Module S Analog video recorders A little bit of history and the basic concept The early VCR concepts The video home system (VHS) concept Super VHS, Y/C, and comb filtering Time-lapse VCRs (TL VCRs) Module 6 Digital Video Digital video recorders (DVRs) The various standards The need for compression; Types of compressions; DCTasa basis The variety of compression standards in CCTV About Pixels and resolution Module 7 Transmission media Coaxial cables; Twisted pair video transmission Microwave Links RF wireless (open air) video transmission Infrared wireless (open air) video transmissions Transmission of images over telephone lines Fiber optics; Fiber optics cables Installation techniques, Fiber optic link analysis Tools and Materials American Trade Academy School Catalog Page 78 Advanced Telecommunications Technician 4 Course Topics Module 8 Hardware Installation Wireless Systems Wireless Intercom Systems Wireless Smoke Alarms Motion Detectors Electronics and Security Monitoring Module 9 Networking in CCTV The Information Technology era Computers and networks; LAN and WAN Ethernet; The main Ethernet categories Ethernet over coax and UTP cables Fiber optics network cabling Network concepts and components; Networking Software, Networking Certification IP addresses; Domain Name Systems (DNS) Networking hardware Wireless LAN; Putting a network system together, SAS Big Data Analysis & application Module 10 AuxiliarV equipment in CCTV Pan and tilt heads; Pan and tilt domes Preset positioning P/T heads; PTZ site drivers Camera housings; Lighting in CCTV Infrared lights; Ground loop correctors Lighting protection In -line video amplifiers/equalizers Video distribution amplifiers (VDAs) Module 11 Locking Systems Multipoint Locking System Impact Handle & Lock Set Smart Key Lock Set Installation Garage Door Locking System Module 12 Certifications Technical Certification Preparation A+ Security Certification training /prep American Trade Academy School Catalog Page 79 Fiber Optic Technician Educational Objective This program provides emphasis in fiber optics installation, splicing, testing and troubleshooting that goes from basic to advanced concepts and installation practices. The program consists of theory and extensive hands-on lab practice to cement coursework together and prepare the student for certification exams and employment. Successful graduates will qualify as entry-level positions as fiber optic cable installers, splicing technicians, data cable technicians, and network cable installers. Students also will learn cable assembly manufacturing, and repair, test and inspection of network cabling systems. Graduates will receive a Certificate of Completion. Additionally, graduates may sit for the certification exam and receive Fiber Optic (FOA) certification as a certified fiber optic technician (CFOT) from an independent third -party if they attain a score of 76% or higher. PROGRAM OUTLINE Module Course Title 1 Introduction to Networks 2 A Light Overview 3 Fiber 4 Cable 5 Connectors 6 Splices 7 Passive Devices 8 Optoelectronics 9 Hardware 10 Cable Installation Principles 11 Connector Installation Principles 12 Splicing Principles 13 Testing Principles 14 Certification Principles 15 Cable Preparation 16 Connector Installation: Epoxy 17 Connector Installation: Quick Cure Adhesive 18 Connector Installation: Hot Melt Adhesive 19 Connector Installation: Cleave and Crimp #1 20 Connector Installation: Cleave and Crimp #2 21 Connector Inspection 22 Mid Span Splicing 23 Pig Tail Splicing 24 Ribbon Splicing 25 Appendices 26 Copper UTB Cabling American Trade Academy School Catalog Page 80 Fiber Optic Technician Course Topics Module 1 Introduction to Networks Module 7 Passive Devices Network Function Two Installation Concerns Transmission Types Couplers Topologies Splitters Components Wavelength Division Demultiplexer The Fiber Network Review Questions Review Questions Module 8 Optoelectronics Module 2 A Light Overview Installation Concern Light Language Transmitter Types Behavior Performance Characteristics Light Properties Summary Review Questions Review Questions Module 3 Fiber Module 9 Hardware Structure Functions Types and Characters Types Performance Summary Review Questions Review Questions Module 4 Cable Module 10 Cable Installation Principles Structure Introduction Types Environmental Limits NEC Compliance Installation Limits Dielectric Design Cable Placement Installation Characteristics Planning and Management Issues Standards Safety Issues Review Questions End Preparation Summary Module 5 Connectors Review Questions Function Structure Module 11 Connector Installation Principles Performance Introduction Connector Features Cable End Preparation Types Adhesives Installation Methods End Finishing Review Questions Cleave and Crimp Installation Summary Module 6 Splices Review Questions Locations Types Module 12 Splicing Principles Structure Introduction; Cable- , Performance Enclosure Compatibility Review Questions Attachment Locations; Attachment Tray Preparation; Fiber End Preparation Cleaving; Fusion Splicing; Mechanical Splicing American Trade Academy School Catalog Page 81 Fiber Optic Technician Course Topics Fiber Placement; Tray Placement Test All Splices; Enclosure Closure Summary; Review Questions Module 13 Testing Principles Introduction Insertion Loss Testing Optical Domain Reflectometry Reflectance Testing Protocol Testing Other Equipment Standards Review Questions Module 14 Certification Principles Introduction Required Information Insertion Loss Calculations Develop of A Strategy Certification An Alternative Strategy Summary Review Questions Module 15 Cable Preparation Introduction; Tools and Supplies; Fiber Handling Loose Tube End Preparation for Pulling; Tight Tube End Preparation for Pulling Loose Tube End Preparation for Termination; Tight End Preparation for Termination Open Page Summary Module 16 Connector Installation: Epoxy Introduction Materials and Supplies Procedure Troubleshooting Summary Module 17 Connector INSTALLATIONS: Quick Cure Adhesive Introduction; Materials and Supplies Procedure; Single Mode Polishing Final Cleaning; Inspect Connector White Light Test; Final Assembly Troubleshooting; Summary Module 18 Connector Installation: Hot Melt Adhesive Introduction; Materials and Supplies Procedure; Final Cleaning Inspect Connector; White Light Test Salvage; Trouble Shooting One Page Summary Module 19 Connector Installation: Cleave and Crimp # 1 Introduction, Tools and Supplies Procedure, Troubleshooting, Summary Module 20 Connector Installation: Cleave and Crimp # 2 Introduction Tools and Supplies Required SC Procedure STCompatible Procedure Test Loss Troubleshooting / Summary Module 21 Connector Inspection Applicability Equipment Required Procedure Trouble Shooting Module 22 Mid Span Splicing Introduction; Tools and Supplies Required Cable End Preparation; Enclosure Preparation Cable Attachment; Buffer Tube Attachment Fiber Length Verification; OTDR Set Up Splicing; Test Loss Fiber Coiling; Buffer Tube Coiling Tray Attachment; Enclosure Finishing Trouble Shooting; Summary Module 23 Pig Tail Splicing Introduction; Tools and Supplies End Preparation; Enclosure Preparation Cable Attachment; Buffer Tube Attachment Fiber Length Verification; OTDR Splicing; Test Loss Fiber Coiling; Buffer Tube Coiling Enclosure Tray Attachment; Enclosure Finishing Troubleshooting; Summary American Trade Academy School Catalog Page 82 Fiber Optic Technician Course Topics Module 24 Ribbon Splicing Introduction; Tools and Supplies Required Cable End Preparation; Enclosure Preparation Enclosure Preparation; Cable Attachment Furcation Tube Attachment; Fiber Length Verification OTDR Set Up; Fusion Splicing Process Completion; Troubleshooting Summary Module 25 Appendices Indices of Refraction, Glossary / Acronyms Chapter 12 Answers, Chapter 14 Answers Module 26 Copper UTP Cabling Introduction to UTP/STP Cabling American Trade Academy School Catalog Page 83 Audio and Video Technician Educational Objective This program introduces students to the tools of the trade in commercial and residential high -end audio/video automation service and installation. Hands-on activities are designed to familiarize students with the variety of tools used by industry professionals, and students will learn about the many trades involved in the field, as well as how to co -exist in the job environment. Additionally, students will learn the fundamentals of system design, which covers system parameters ranging from system configuration to reading blueprints. This will prepare the graduate to undertake the challenges of correct system interpretation and installation execution. Graduates will receive a Certificate of Completion. Additionally, graduates may receive third -party certification for equipment upon passing the independently administered exam(s). PROGRAM OUTLINE Module Course Title 1 Introduction Home Audio & Video Technician 2 Home Theater 3 Customer Relations 4 Safety 5 Industry Standards 6 Home Theater — Video Displays 7 Home Theater — Audio 8 Home Theater— Installation 9-11 Home Theater— In Depth HDTV ems American Trade Academy School Catalog Page 84 Audio and Video Technician course Topics Module 1 Introduction to Home Audio and Video Technician Introduction Safety and Personal Protective Equipment (PPE) Tools and Materials Customer Service and Professional Communication Ladder Handling and Safety Module 2 Home Theater Home Theater Basics Big Screen Televisions Surround Sound Picture and Sound Sources Accessories Module 3 Customer Relations Professional Conduct Scope and Conclusion Review Applications Module 4 Safety The Occupational Safety and Health Administration Personal Protective Equipment (PPE) Ladder, Vehicle Safety Applications Module 5 Industry Standards Wiring Standards Industry Associations and Organizations Standardized Industry Symbols Installation Tools Module 6 Home Theater— Video Displays Technical Terms Screen Size & Aspect Ratio Picture Adjustability and Connections Monitor Versus Television, Contrast Ratio, Comb Filters Resolution and Interlaced and Progressive Scan Scan Frequency, HDTV, EDTV and SDTV Calibration Module 7 Home Theater - Audio Speakers Components Surround Sound Configuration Equalization Amplifiers and Power Module 8 Home Theater— Installation Details of Installation Home Theater Cabling Installing A/V Systems Plugging into Whole -Home Entertainment Networks Module 9, 10 and 11 Home Theater— In Depth HDTV HDTV Fundamentals HDTV Broadcasts HDTV Cables DVRs Internet Based HDTV, DVDs, Gadgets Buying HDTVs HDTV Accessories Audio Enhancing HDTV Projectors LCD Installation Plasma Installation Projector Installation Surround Sound Installation American Trade Academy School Catalog Page 85 Pole Climbing and Ladder Saf Educational Objective The program is highly intensive and will train participants how to safely and effectively ascend and descend wooden poles using pole climbing gaffs and associated equipment. The pole climbing technique that will be taught is the "3-point contact free hand method." Students will also learn how to use ladders on the pole and at mid -span using the appropriate ladder securing equipment and will complete exercises using construction tools and equipment. Climbers will adhere to all safety practices, and students are advised that the training is physically demanding. Graduates will receive a Certificate of Completion. PROGRAM OUTLINE Module Course Title 1 Personal Protection Equipment 2 Ladder Handling and Safety Pole Climbing and Ladder Safety Course Topics Module I Personal Protection Equipment Equipment Inventory, Standards Equipment Inspection, Proper Wear Pole Climbing Theory Module II Ladder Handling and Safety Identify & Inspect the Parts of a Ladder Determine How and When to Use the Three Ladder Carry Methods Safety Ratio Using the Proper Ratio Ascend and Descend the Ladder Safely Ladder Safety Certification American Trade Academy School Catalog Page 86 Private Securitv Guard Educational Objective This program prepares students with the basic knowledge of Private Security Guard, more commonly known as Security Guard. This intense program consists of theory and extensive hands-on lab training to prepare the student for certification exams and employment. Successful graduates will qualify as an entry- level Security Guard or other Personal Security position in the loss prevention industry. Graduates will receive a Certificate of Completion and a Certificate of Completion for Pepper Spray. Upon meeting BSIS licensing requirements (refer to page 26 of this catalog), graduates will be certified by BSIS as a security guard and receive a Guard Card. Also, upon meeting American Red Cross requirements, graduates will receive First Aid/AED certification. PROGRAM OUTLINE Module Course Title 1 Power to Arrest 2 Weapons of Mass Destruction 3 Use of Force 4 Handcuffing 5 Liability and Legal Aspects 6 Public Relations 7 Observation and Documentation 8 Communication and Its Significance 9 American Red Cross First Aid, CPR/AED 10 Access Control American Trade Academy School Catalog Page 87 Private Security Guard with Taser and Firearm Educational Objective This program prepares students with the basic knowledge of Private Security Guard, more commonly known as Security Guard. This intense program consists of theory and extensive hands-on lab training to prepare the student for certification exams and employment, including comprehensive specialty training for BSIS Baton Permit and Firearms (both classroom and range) and Taser CEW (Conducted Electrical Weapon). Successful graduates will qualify as an entry-level Armed Security Guard or other Personal Security position in the loss prevention industry. Graduates will receive a Certificate of Completion and a Certificate of Completion for Pepper Spray. Upon meeting BSIS licensing requirements (refer to page 26 of this catalog), graduates will be certified by BSIS as an armed security guard and receive a Guard Card, a Baton Permit and Firearms permit, and Taser CEW certification. Also, upon meeting American Red Cross requirements, graduates will receive First Aid/AED certification. PROGRAM OUTLINE Module Course Title 1 Power to Arrest 2 Weapons of Mass Destruction 3 Use of Force 4 Handcuffing 5 Liability and Legal Aspects 6 Public Relations 7 Observation and Documentation 8 Communication and Its Significance 9 American Red Cross First Aid, CPR/AED 10 Access Control 11 Taser 12 Officer Safety 13 Firearms 14 Arrest, Search, and Seizure 15 Baton 16 Chemical Agent American Trade Academy School Catalog Page 88 Satellite Technician Educational Objective This program prepares students for entry-level positions with satellite installation companies. Students will learn the theory, installation and maintenance of satellite systems, basic electricity, and standards through both class lecture and hands-on training with real -life scenarios. Graduates will receive a Certificate of Completion. PROGRAM OUTLINE 1 Introduction to Satellite Television 2 Basic System Technology 3 Coaxial Cable and Connectors 4 Site Survey 5 Antenna Installation 6 Grounding and Surge Protection 7 Primary Hookup and System Integration 1 8 Primary Hookup and System Integration II 9 High Definition 10 Off Air Antennas 11 Test Equipment and Troubleshooting 12 Customer Education 13 Multiple Satellite Antenna Installation American Trade Academy School Catalog Page 89 Satellite Technician Course Topics Module 1 Introduction to Satellite Television Course Objectives Regulatory Affairs OTARD Installer Responsibilities Installers Code of Ethics Signal Piracy Module 1 Review Module 2 Basic System Technology DBS Breakdown Providers Satellites Transponders Customer Premise Equipment LNB's Module 2 Review Module 3 Coaxial Cable and Connectors Connectors Coaxial Cable Cable Properties Cable Preparation Module 3 Review Module 4 Site Survey Determining AZ/EL Magnetic Azimuth Clear Line of Site Customer Involvement Module 4 Review Module 5 Antenna Installation Dish Mounting Recommended Practices Safety Installation Aspects Customer Relations Mounting Choices Coaxial Cable Signal Acquisition IRD Connection Module 5 Review Module 6 Grounding and Surge Protection Grounding/Bonding Materials Typical Grounding Copper Clad Steel as Bond Cable Routing Techniques Ground Block Module 26 Review Module 7 Primary Hookup & System Integration I Objectives Connection System Integration Dual Receiver/Dual TV Single IRD/Off-Air Basic VCR Connection VCR Connection Options Other Connections Module 7 Review Module 8 Primary Hookup & Svstem Integration II Home Theater Module 8 Review Module 9 High Definition Objectives What is High Definition (HD) Why HD is Better HD Broadcasts High Definition IRD Module 9 Review Module 10 Off -Air Antennas Objectives Directional/Bi-Directional/Omni Directional Antenna Components Off -Air Bands Off -Air Broadcasts Antenna Web Sample Antenna Web Results Antennas Antennas Installation Diplexers Off -Air Antennas Module 10 Review Module 11 Test Equipment & Troubleshooting Objectives Multi -Meter Troubleshooting Basics Troubleshooting Module 11 Review Module 12 Customer Education Objectives Customer Education Module 12 Review American Trade Academy School Catalog Page 90 Satellite Technician Course Topics Module 13 Multiple Satellite Antenna Installation Objectives Clear Line -Of -Sight Mast Leveling Multiple Satellite Typical Elevation Lock Signal Strength Indications Dual Meters Switching Between LNB's Multi -switches Dish Pro Plus Medium Power KU Satellites Dish Solutions Module 13 Review American Trade Academy School Catalog Page 91 Alarm and Camera Technician Educational Objective This program presents an overview of the theory, installation and maintenance of commercial and residential alarm and surveillance systems, network automation basic electricity, Cyber Security standards, SAS Big Data Analysis & application, perimeter / space detection, fire systems, control panels, communications, CCTV, job planning and false alarm prevention. Students will learn the operation, applications, installation and maintenance of commonly used equipment and components, as well as current industry standards for certification preparation and legal requirements. Graduates will receive a Certificate of Completion & may receive third party certification upon passage of independently administered examination(s). PROGRAM OUTLINE Module Course Title 1 Introduction to Security, Surveillance, and Alarm Technician 2 CCTV Cameras 3 CCTV Monitors 4 Video Processing Equipment 5 Analog Video Recorders 6 Digital Video 7 Transmission Media 8 Hardware Installation 9 Networking in CCTV 10 Auxiliary Equipment in CCTV 11 Locking Systems 12 Certifications American Trade Academy School Catalog Page 92 Alarm and Camera Technician Course T Module 1 Introduction to Security, Surveillance and Alarm Technician Introduction Safety and Personal Protective Equipment (PPE) Tools and Materials Customer Service and Professional Communication Ladder Handling & Safety Module 2 CCTV cameras General Information About Cameras Tube Cameras CCD Cameras Camera Specifications and Their Meanings CMOS Technology Module 3 CCTV monitors General about monitors; Monitor sizes Monitor adjustments; Impedance switch Viewing conditions; Gamma LCD monitors; Projectors and projection monitors Plasma display monitors; Field emission technology displays Module 4 Video processing equipment Analog switching equipment Switching and processing equipment Module 5 Analog video recorders A little bit of history and the basic concept The early VCR concepts The video home system (VHS) concept Super VHS, Y/C, and comb filtering Time-lapse VCRs (TL VCRs) Module 6 Digital Video Digital video recorders (DVRs) The various standards The need for compression; Types of compressions; DCT as a basis The variety of compression standards in CCTV About Pixels and resolution Module 7 Transmission media Coaxial cables; Twisted pair video transmission Microwave Links RF wireless (open air) video transmission Infrared wireless (open air) video transmissions Transmission of images over telephone lines Fiber optics; Fiber optics cables Installation techniques, Fiber optic link analysis Module 8 Hardware Installation Wireless Systems Wireless Intercom Systems Wireless Smoke Alarms Motion Detectors Electronics and Security Monitoring Module 9 Networking in CCTV The Information Technology era Computers and networks; LAN and WAN Ethernet; The main Ethernet categories Ethernet over coax and UTP cables Fiber optics network cabling Network concepts and components; Networking Software, Networking Certification IP addresses; Domain Name Systems (DNS) Networking hardware Wireless LAN; Putting a network system together, SAS Big Data Analysis & application Module 10 Auxiliary equipment in CCTV Pan and tilt heads; Pan and tilt domes Preset positioning P/T heads; PTZ site drivers Camera housings; Lighting in CCTV Infrared lights; Ground loop correctors Lighting protection In -line video amplifiers/equalizers Video distribution amplifiers (VDAs) Module 11 Locking Systems Multipoint Locking System Impact Handle & Lock Set Smart Key Lock Set Installation Garage Door Locking System Module 12 Certifications Technical Certification Preparation A+ Security Certification training /prep American Trade Academy School Catalog Page 93 Educational Objective This program will teach students how to design, build, program, and test all types of networks. Students will learn UTP / Unshielded Twisted Pair copper cabling, including installation practices, reliability, speeds, codes, connectors, patch panels, line map, probe, phone switches, and certification testers. PBX fundamentals, VOIP, and VOIP wiring are also covered. Graduates will receive a Certificate of Completion. PROGRAM OUTLINE 1 UTP/STP Cabling and Fundamentals 2 Copper Cabling Installation Structured Cabling Technician course Topics Module 1 UTP/STP Cabling and Fundamentals Introduction to UTP/STP Cabling, Cabling fundamentals and installation Understands PBX fundamentals, Identifying switch types, Knowledge of software, Quality / Speed of installations, Operation of Test sets VOIP wiring, VOIP, Customer Service Skills Ladder safety, Tool safety. Testing principles (NEXT, RL, Attn, PSNEXT, etc.) Operation of cable certification equipment Specifications and Standards - ANSI/TIA/EIA Copper Color Codes, UTP Cable Design Cable Applications and Categories UTP Cable Installation Techniques Wiring 66/110 Blocks, Wall Plates; Patch Panels; Jack Orientation, Wiring Schemes Connectors; RJ 11-45 Module 2 Copper Cabling Installation Cabling fundamentals and installation Cable color codes Testing principles (NEXT, RL, Attn, PSNEXT, etc.) Terminate RJ-45 connectors Terminate 66/110 style cross -connects Operation of wire -map test tools Operation of cable certification equipment EXHIBIT C Employment I fNOTICE Development 9� Department Date: June 4, 2020 Number: WSIN19-48 s ta't'e of Califarn is 3a '�psF, ---- Expiration Date: 07/04/2020 STATE NEGOTIATED PERFORMANCE GOALS PY 2020 and 2021 The Workforce Innovation and Opportunity Act (WIOA) Section 116(b) requires the state to reach an agreement with the US Department of Labor (DOL) on state -level performance goals forthe Wagner-Peyser, and WIOATitle IB Adult, Dislocated Worker, and Youth programs every two years. In May 2020, the state negotiated the performance goals with the DOL for Program Years (PY) 2020 and 2021 using the Statistical Adjustment Model (SAM) as a baseline. PY 2020 and PY 2021 Negotiated Performance Goals Indicators Adults Dislocated Youth Wagner - Workers Peyser Employment Rate 2nd Quarter After Exit 67.0% 71.9% 71.0% 61.4% (Includes placement in education for Youth Employment Rate 4th Quarter After Exit (Includes placement in 66.0% 72.5% 71.0% 62.0% education for Youth Median Earnings 2nd $6,000 $8,070 $3,490 $6,689 Quarter After Exit Credential Attainment 60.0% 60.0% 60.0% N/A Measurable Skill 50.0% 50.0% 56.4% N/A Gains The Employment Development Department will negotiate levels of performance for five of the WIOA primary indicators of performance with Local Areas for PY 2020 and PY 2021. The state will take into account the following factors when negotiating performance goals with the Local Areas: The EDD is an equal opportunity employer/program. Auxiliary aids and services are available upon request to individuals with disabilities. Page 1 of 2 50:187 EXHIBIT C • How the levels involved compare with the negotiated levels of performance established for the state. • Ensure that the negotiated levels account for the economic conditions and the participant characteristics based on the SAM. • The levels involved promote continuous improvement of the indicators of performance. For more information on the Performance Negotiation process, please review the Workforce Services Directive State Level Performance Goals and Local Area Negotiations (WSD19-11 PDF). If you have questions related to this information, contact the Program Reporting and Analysis Unit at wsbmanageperformance@edd.ca.gov. /s/JAIME L. GUTIERREZ, Chief Central Office Workforce Services Division Page 2 of 2 • COOPERATIVE 1) No Federal appropriated funds have been paid or will be paid, by or on behalf of the undersigned, to any person for influencing or attempting to influence an officer or employee of any agency, a Member of Congress in connection with the awarding of any Federal contract, the making of any Federal grant, the making of any Federal loan, the entering into of any cooperative agreement, and the extension, continuation, renewal, amendment, or modification of any Federal contract, grant, loan, or cooperative agreement. IMPOSE } ♦ } i i } each such failure. t aul Name of Certifying Official Signature r Ac i Nymid Program Title X-M:t,. t . 11 The certification set out below is a material representation upon which reliance is placed by the U.S. Department of Housing and Urban Development in awarding the grant. If it is later determined that the contractor knowingly rendered a false certification, or otherwise violates the requirements of the Drug -Free Workplace Act, the U.S. Department of Housing and Urban Development, in addition to any other remedies available to the Federal Government, may take action authorized f A. The contractor certifies that it will provide a drug -free workplace by: (a) Publishing a statement notifying employees that the unlawful manufacture, distribution, dispensing, possession or use of a controlled substance is prohibited in the contractor's workplace and specifying the actions that will be taken against employees for violation of such prohibition; (b) Establishing a drug -free awareness program to inform employees about— (1) The dangers of drug abuse in the workplace; (2) The contractor's policy of maintaining a drug -free workplace; (3) Any available drug counseling, rehabilitation, and employee assistance program; and (4) The penalties that may be imposed upon employees for drug abuse violations occurring in the workplace; (c) Making it a requirement that each employee who will be engaged in the performance of the grant be given a copy of the statement required by paragraph (a); (d) Notifying the employee in the statement required by paragraph -(a) that, as a condition of employment under the contract, the employee will - (1) Abide by the terms of the statement, and (2) Notify the employer of any criminal drug statute conviction for a violation occurring in the workplace no later than five days after such conviction. (e) Notifying the U.S. Department of Housing and Urban Development within ten days after receiving notice under subparagraph (d)(2) from an employee or otherwise receiving actual notice of such conviction; (f) Taking one of the following actions, within 30 days of receiving notice under subparagraph (d)(2), with respect to any employee who is so convicted - (1) Taking appropriate personnel action against such an employee, up to and including termination; or (2) Requiring such employee to participate satisfactorily in a drug abuse assistance or rehabilitation program approved for such purposes by a Federal, State, or local health, law enforcement, or other appropriate agency; (g) Making a good faith effort to continue to maintain a drug -free workplace through implementation of paragraphs (a), (b), (c), (d), (e) and (f). B. The contractor shall insert in the space provided on the attached "Place of Performance" form the site(s) for the performance of work to be carried out with the grant funds (including street address, city, county, state, and zip code) .the contractor further certifies that, if it is subsequently determined that additional sites will be used for the performance of work under the contract, it shall notify the U.S. Department of Housing and Urban Development immediately upon the decision to use such additional sites by submitting a revised "Place of Performance" form. Date Program REQUIREMENTS Name:+ l Io.k�, Name of Contractor: L�+�n�n 1 'c t1,P, Contractor Number: The Contractor shall insert in the space provided below the site(s) expected to be used for the performance of work under the contract covered by the certification: Place of Performance (include street address, city, county, state, zip code for each site): ,06Q `1 .%O q 1e-n i f-sr1 Address s Certification Regarding Debarment, Suspension, ineligibility and Voluntart Exglusion Lower Tier Cqvgrqo Transactions This certification is required by the regulations implementing Executive Order 12549, Debarment and Suspension, 29 CFR Part 98, Section 98,510, Participants' Responsibilities. The regulations were published as Part VII of the May 16, 1988, Federal Register (Pages 19160-19211). (Before completing certification, read instructions which are an integral part of certification) 1. The prospective primary participant, (i.e. grantee) certifies to the best of its knowledge and belief, that it and its principals; a. Are not presently debarred, suspended, proposed for debarment, declared Ineligible, or voluntarily excluded from covered transactions by any federal department or agency; b. Have not within a three-year period preceding this proposal been convicted or had a civil Judgment rendered againstthem for commission of fraud or a criminal offense in connection with obtaining, attempting to obtain, or performing a public (federal, state or local) transaction or contract under a public transaction; violation of federal or state antitrust statues or commission of embezzlement, theft, forgery, bribery, falsification or destruction of records, making false statements, or receiving stolen property. c. Are not presently indicted for or otherwise criminally or civilly charged by a government entity (federal, state or local) with commission of any of the offenses enumerated in paragraph (1)(b) of this certification; and d. Have not within a three-year period preceding this application/proposal had one or more public transactions (federal, state or local) terminated for cause or default. 2. Where the prospective primary participant is unable to certify to any of the statements in this certification, such prospective participant shall attach an explanation to this proposal, comfy (C" l ( Pit "@ Granteexontractor Organization st phgr Name and Title of pfficiaiuthorized to Certify On Behalf of the Grantee Date INSTRUCTION FOR CERTIFICATION 1. By signing and submitting this proposal, the prospective recipient of Federal assistance funds is providing the certification as set out below. 2. The certification in this clause is a material representation of fact upon which reliance was placed when this transaction was entered into, if it is later determined that the prospective recipient of Federal assistance funds knowingly rendered an erroneous certification, in addition to other remedies available to the Federal Government, the Department of Labor (DOL) may pursue available remedies, including suspension and/or debarment. 5. The prospective recipient of Federal assistance funds shall provide immediate written notice to the person to which this proposal is submitted if at any time the prospective recipient of Federal assistance funds learns that its certification was erroneous whom submitted or has become erroneous by reason of changed circumstances, 4. The terms "covered transaction", "debarment", "suspended", "Ineligible", "lower tier covered transaction", "participant", "person", "primary Covered transaction", "principle", "proposal', and "voluntarily excluded", as used in this cause, have the meanings set out in the Definitions and Coverage sections of rules implementing Executive Order 12549. You may contact the person to whom this proposal is submitted for assistance In obtaining a copy of those regulations. S. The prospective recipient of Federal assistance funds agrees by submitting this proposal that, should the proposed covered transaction be entered into, it shall not knowingly enter into any lower tier covered transaction with a person who is debarred, suspended, declared ineligible, or voluntarily excluded from participation in this covered transaction, unless authorized by the DOL. 6. The prospective recipient of Federal assistance funds agrees by submitting this proposal, that it will Include the clause title "Certification Regarding Debarment, Suspension, Ineligible, or voluntarily excluded from the covered transaction unless it knows that the certification is erroneous. 7. Nothing contained in the foregoing shall be construed to require establishment of a system of records in order to render in good faith the certification required to exceed that which is normally possessed by a prudent person in the ordinary course of business dealings. B. Except for transactions authorized under paragraph 5 of these instructions, if a participant in a covered transaction knowingly enters into a lower tier covered transaction with a person who is suspended, debarred, ineligible, or voluntary excluded from participation in this transaction, in addition to other remedies available to the Federal Government, the DOL may pursue available remedies, including suspension and/or debarment. Assurances & Certifications Selected providers will be required to sign and submit "actual" assurances and certificates as required by the City of Santa Ana and the Workforce Development Board on all contracts. I recognize drat I must give assurances for each item below. Please initial each box indicating you have read and are providing assurance you are or will be in compliance with the following: SAWDB uses the C:aIJOBs ETPL Module for accepting applications from the providers to be listed on the ETPL. Local boards may authorize a single local board to act on their behalf in making determinations for initial and/or subsequent eligibility of providers. Contractors must enter program(s) of training services into CaUOBS. The training provider should only enter the program(s) desired to be on the CA ETPL. If the program is offered with multiple modes of delivery, or course lengths, the program must be entered separately for each variation. SAWDB has authorized the South Bay WDB to make initial and subsequent eligibility determinations for applications submitted from providers. Contractors should contact the South Bay WDB 11539 Hawthorne Blvd., 5'r' Floor, Hawthorne, CA 90250, 310-970-7700. CONTRACTOR is required to be in compliance with South Bay WDB Master agreement and SAWDB agreement. In cases where South Bay WDB has denied a provider's application, provider may submit the application to SAWDB for consideration and processing at 801, W. Civic Center Dr. #200, Santa Ana, CA 92701 AM: SAWDB Staff. The submission must include completed ETPL training program applications and a copy of the letter from the South Bay WDB denying application. "OKoval boards may establish local policies requiring performance above the state minimum standards for providers to be included on the ETPL. ceptance and processing of an application does not constitute an agreement or relationship between the CONTRACTOR and SAWDB, nor does it guarantee any referrals to the provider by SAWDB. Applications will be process on an ongoing basis. C TRACTOR must be in compliance with the State and Federal regulations, per Workforce Innovation and Opportunity Act (WIOA) Eligible CONTRACTOR List Policy and Procedure WSD15-07 or it's replacement. NTRACTORS must also meet one of the following criteria in order to have their programs listed on the ETPL: 1) Bureau of Private Postsecondary Education Approval to Operate, or Verification of Exemption by BPPE. EXHIBIT Ca 2) Accreditation by the Accrediting Commission for Senior Colleges and Universities, WASC, or the Accrediting Commission for Community and Junior Colleges, CSU, UC, and other WASC accredited institutions. This accreditation can be verified at: vvwuwvw aogjc orlr! or wtvw.was se ' ark 3) Postsecondary institutions eligible under Title IV of the Higher Education Act (HEA) and offering programs leading toward an associate degree, baccalaureate degree, or certificate. 4) Approval by the California Department of Education. 5) Approval by the Chancellor's Office of the California Community Colleges (CCCCO). CONTRACTOR must reapply to be considered for subsequent approval on the ETPL and agrees to provide the required performance and cost information data. CONTRACTOR must annually meet the state's minimum performance standards, however the SAWDB may set higher levels. Public Postsecondary Community Colleges, CSUs, and UCs are required to provide performance information for consideration of placement on the CA ETPL, but due to heavy state oversight, investment, and the inability to capture true program outcome data, these institution types are not required to meet a specific performance threshold to be listed on the CA ETPL. IIANTRACTOR's BPPE accredited shall provide a copy of the provider's BPPE Annual Report (the rhermanee Pact Sheet) to document their achievement of the performance criteria if applicable. L Training on the ETPL must be for occupations in in -demand industry sectors identified by the stake, regional or local workforce development boards. 11 Training on the ETPL must provide training set -vices that lead to an industry -recognized credential, tional or state certificate, or degree, including all industry appropriate competencies, licensing and/or certification requirements. tCONTRACTOR understands that all performance data and data submitted on the ETPL must be made _.. vailable for data verification by the SAWDB or the State EDD office, NTRACTOR must maintain all the relevant records utilized to support the data submitted on ETPL fo audit or monitoring purposes by the SAWDB or the State EDD office. TtONTRACTOR that claim an exemption to BPPE f Sectian 94874 of the BPPE Act) must apply receive a "Verification of Exemption" before being listed on the ETPL. Since it has been determined that any expenditure of public funds, state or federal, that directly benefits a student to he udent financial assistance, we expect that instances of exemption will be very rare. AAC7NTRACTOR must have all considered training programs listed with the BPPE, the SAWDB may verity the data that was submitted to BPPE. 4�6iit new and current CONTRACTOR will be required to be registered in CaIJOBSs"t and must have all considered training programs listed with the BPPE match on CaIJOBS. ll CONTRACTOR are required to enter performance data for each program to be listed on the ETPL and provide evidence to the Local Board that they have met the minimum performance criteria required. Programs that do not include performance data will not be approved for listing on the ETPL. 2 EXHIBIT 0 ,w ONTRACTOR must have their current course catalogs on file with the SAWDB. r. ONTRACTOR agrees to immediately notify within 10 yrkine days) the SAWDB, in writing, of any changes in the information submitted with initial agreement. CONTRACTOR agrees to accept W10A eligible referrals from the Santa Ana WORK Center on an individual referral basis. 1�tONTRACTOR shall not accept nor enroll WIOA participants who do not meet the ONTRACTOR's entrance requirements, which are to be the same general entrance requirements required of public students, and agrees to submit a written notification to the Santa Ana WORK Center's Case Manager stating the reason(s) for non-acceptanee. 9 CONTRACTOR agrees to assist the WIOA client in applying for PF,LL Grants and any other funds that might be available to offset the cost to WIOA and to work together with the WIOA client's Case Manager to ensure all other funding sources are investigated and those funds obtained before submitting the Vendor Voucher to the SAWDB for payment. CONTRACTOR agrees to cross out sections of the student enrollment agreement that would hold the WIOA participant financially responsible for any training related expenses. R�bncc accepted, CONTRACTOR agrees to enroll the WIOA participant in the course stipulated on the Vendor Voucher and no other. CONTRACTOR agrees to invoice the Santa Ana WORK Center, on a cost reimbursement basis, for third party testjng (Microsoft, Novell, A+, etc.) and will provide a copy of the Pass/Fail results at that time. 7ZQ4 re -Apprenticeship CONTRACTORS must include a letter of commitment from an approved apprenticeship program and meet the application policies and procedures required for the type of program (e.g„ community college, private post -secondary, adult education provider, etc.). ONTRACTOR Apprenticeship Programs registered under the National Apprenticeship Act IN AA) or recognized by DIRIDAS are exempt from initial eligibility procedures. Registered apprenticeship programs must be included and maintained on the list of eligible providers of training services as long as the corresponding program remains registered, as described at WIOA sec. 122(a)(3). TRACTOR agrees to allow SAWDB, Banta Ana WORK Center, tho State of California, and the artment of Labor, the WIQA client and any of their duly authorized representatives' access to all the records regarding the WIOA client for monitoring purposes. The zecords include any books, documents, papers, files and computer data direc#ly pertinent to the records of the WIOA participant. The right to records includes the right to make excerpts, transcripts and photocopies. The right also includes the right icr have reasonable and timely access to personnel for the purpose of interviews and discussions related to the records of the WIOA participant. NTRACTOR agrees to provide rrogress reuorts which h icate grsAqL#fl4 test sSTr % as well as etten ante reports to the WIOA client's Case Manager on a monthly basis. EXHIBIIT G CONTRACTOR agrees to notify the WIOA client's Case Manager immediately (within 5 working days) if the WIOA client is absent for more than 3 days in a row, has sporadic attendance or drops out of school unless other arrangement are made in writing. CtONTRACTOR agrees to provide a copy of the "reimbursement form" and issue a refund check to e "City of Santa Ana" for the number of unused training hours and any non -issued training/testing vouchers, books, tools, etc. due within 30 calendar days after the last day the WIOA client attended school or the day the school was notified that the WIOA client dropped. Said check to be mailed to the attention of the WIOA Case Manager, 801 W Civic Center Dr., #200, Santa Ana, CA 92701, , NCONTRACTOR agrees to provide the WIOA Case Manager a copy of the WIOA client's certificate f completion or diploma or official transcripts within 10 working days of the date of completion or graduation. NTRACTOR agrees to provide the WIOA client with the same level of job search/placement assistance as provided to the public students and to provide the WIOA Case Manager with all the pertinent information regarding the placement of the WIOA client within 5 working days of the WIOA client's first day of employment. A WIOA client has 180 days after completing training to get a job for the CONTRACTOR to get credit for placement in employment. I am authorized by my Board of Directors, Trustees, other legally qualified officer, or as the owner of this agency or business to submit this proposal. ONTRACTOR is not currently on any Federal, State of California, or local Debarment list. CONTACTOR will provide records to show that we are fiscally solvent, if needed. qUZiCNO'NTRACTOR has, or will have, all of the fiscal control and accounting procedures needed to ensure that WIOA funds will be used as required by law and contract. Cq�CONTRACTOR has additional funding sources and will not be dependent on WIOA funds alone. CptTJJ1&pTORyilI meet the applicable Federal, State, and local Compliance requirements. These include, but are not limited to: cords accurately reflect actual performance if applicable. aintain record confidentiality, as required, eporting financial, participant, and performance data, as required, omply with State and Federal fiscal and program activity audits. —moomplying with Federal and State non-discrimination provisions. eeting requirements of Section 504 of the Rehabilitation Act of 1973, eeting requirements of the American's with Disabilities Act of 1990. (submit completed survey) EXHIBIT C, --teeting all applicable labor law, including Child Labor Law standards. gree to provide a drug free workplace. Agree to insure the City of Santa Ana through General Liability Insurance and Automobile Liability Coverage in the amount of $1,000,000.00 policy, gree to provide all participants with Grievance Procedures. gree to insure proposer's employees through Workers Compensation Insurance (including part-time employees) rocurement policies and procedures are in place and meet federal guidelines. CONTRACTOR will no: 70�Use WIOA money to assist, promote, or deter union organizing. Use funds to employ or train of persons in sectarian activities. Use funds for youth in the construction, operation, or maintenance of any part of a facility to be used for sectarian instruction or religious worship. _se WIOA money under this contract to purchase any equipment. I hereby assurg that all of the above are true. Date EXHIBIT G COMPLAINT HANDLING UNDER THE Workforce Innovation Opportunity Act Santa Ana Local Workforce Development Area Revised May 20, 2019 E, XHIBIT H Table of Contents Information Regarding Complai A. Nondiscrimination and Equal Opportunity Complaints 3 1. Policy Statement 3 2. Civil Rights 4 3. Nondiscrimination laws under WIOA 4 4. How to File Your Complai B. Criminal Complaints 6 II. General Procedures for Handling Non -Criminal Violations of the Act 6 III. Procedures for Handling Complaints at the LWDA IV. Procedures for Handling Complaints at the State 12 V. Procedures for Handling Discrimination Complaints by Participants 15 VI. Procedures for Handling Disability Complaints by Participants 17 GLOSSARY OF WIOA TERMS 2 EXHIBIT H Information Regarding Complaints A. Nondiscrimination and Equal Opportunity Complaints 1. Policy Statement In carrying out the purpose of the Workforce Innovation Opportunity Act (WIOA), the City of Santa Ana Local Workforce Development Area (LWDA) will establish programs to prepare youth and unskilled adults for entry into the labor force and to afford job training to those individuals facing serious barriers to employment. Every effort will be made to provide services necessary for eligible individuals to obtain productive employment. In implementing WIOA, all contractors in the Santa Ana LWDA will foster equal opportunity and non-discrimination, as provided in State and Federal equal opportunity and non-discrimination laws including, but not limited to: • Title VI of the Civil Rights Act of 1964 • Title VII of the Civil Rights Act of 1964 • The Age Discrimination Act of 1975, as amended • Section 503 of the Rehabilitation Act of 1973 • Section 504 of the Rehabilitation Act of 1973 • Title IX of the Education Amendments of 1972 • Section 188 of the Workforce Innovation Opportunity Act of 2014 In keeping with our commitment, no individual shall be excluded from participation in, denied benefits of, subjected to discrimination under, or denied employment, in the administration or of in connection with any WIOA funded program because of race, color, religion, sex, national origin, age, disability, or political affiliation or belief. Participation in programs and activities financially assisted in whole or in part under WIOA shall be open to citizens and nationals of the United States, lawfully admitted permanent resident aliens, lawfully admitted refugee, parolees, and other individuals authorized by the Attorney General to work in the United States. No individual will be intimidated, threatened, coerced, or discriminated against because of filing a complaint, furnishing information, or assisting or participating in any manner in an investigation, compliance review, hearing or any other activity related to the administration of WIOA. EXHIBIT H Administration responsibility for this Equal Opportunity/Affirmative Action (EO/AA) Program is delegated to the Equal Employment Opportunity (EEO) Officer for the Santa Ana local Workforce Development Area. Equal opportunity and non- discrimination, however, will only be achieved through leadership and implementation of a viable Affirmative Action Equal Opportunity Program. 2. Civil Rights No one applying for or enrolled in the Workforce Innovation Opportunity Act (WIOA) programs may be discriminated against because of race, color, creed, disability, national origin, sex, age, political affiliation, or beliefs. This means that — for any of the characteristics listed above: • You may not be denied the opportunity to enroll in WIOA. • No benefits or services may be denied you for discriminatory reasons. • You may not be segregated or treated any differently from other applicants or participants, while you are being registered, interviewed, counseled or tested; or while you are working or attending classes as part of the program. • You must be provided an equal chance to use all facilities available in the program. • Fair employment practices must be provided to all staff with regard to recruiting, hiring, transferring, promotions, training, compensation, benefits, layoff, and termination. You have the right to make a complaint if you feel you have been denied any of the above opportunities. You cannot in any way be penalized for filing a complaint. Your WIOA sponsor has established a mechanism for handling complaints and grievances. Your complaint must be filed within 180 days. All complaints will be handled confidentially. 3. Nondiscrimination Laws under WIOA Title VI of the Civil Rights Act of 1964 Prohibits discrimination on the basis of race, color, national origin, or religion. The Age Discrimination Act of 1975 Prohibits arbitrary discrimination against persons' age 40-70. The Rehabilitation Act of 1973 EXHIBIT H Prohibits discrimination based on disability. Title IX of the Education Amendments of 1972 Prohibits discrimination in any education or training program or activity receiving federal financial assistance. OTHER CIVIL RIGHTS LAWS: Title VI of the Civil Rights Acts of 1964 Prohibits discrimination in employment based on race, color, religion, sex, or national origin in all terms and conditions of employment and establishes the Equal Employment Opportunity Commission as the administrative agency. White House Executive Order no. 11246 as Amended by Executive Order No 11375 Creates the office of Federal Contract Compliance and prohibits discrimination based on race, color, sex, religion, or national origin. Department of Labor Secretary's Order no. 4-73 Prohibits discrimination based on sex. Equal Pay Act of 1963 Prohibits pay differential solely because of sex. Emergency Employment Act of 1971 Prohibits discrimination based on race, creed, national origin, political affiliation, or beliefs. 4. How to File Your Complaint a. Put your complaint in writing. b. Have it sworn to before a notary public, if possible. c. Provides details that tell what happened, where it happened and when it happened. d. Give the name and addresses of all persons who were present or who had anything to do with the matter. ...Complaints on the basis of race, color, or national origin, age, sex, religion, political affiliation or belief, retaliation and citizenship, must be filed within 180 days of the alleged occurrence directly with: EXHIBIT H Director Civil Rights Center U.S. Department of Labor, Room N-4123 200 Constitution Ave., NW Washington, D.C. 20210 Complaints on the basis of disability must be filed within 180 days of the alleged occurrence. These complaints must be filed directly with the WIOA administrative entity. The WIOA administrative entity shall issue a written decision within 30 days of the filing of the complaint. If the complaint is still unresolved, an appeal may be made to the Chief of State Workforce Investment Division Office, The Department of Labor, the Civil Service Commission, the Equal Employment Opportunity Commission, and many other offices and agencies are committed to assuring equal employment opportunities for all persons. They will protect you. A case may be taken to court if the other processes do not yield satisfactory results. You may hire your own lawyer, or if you cannot afford one, the court may appoint one for you. It is unlawful for an employer, union, or employment agency to punish you or any witness for attempting to present the facts in a case. YOUR CIVIL RIGHTS UNDER THE WORKFORCE INNOVATION OPPORTUNITY ACT Santa Ana Local Workforce Development Area 801 W. Civic Center Drive, Suite 200 Santa Ana, CA 92701 (714)565-2600 B. Criminal Complaints In accordance with the WIOA and the implementing code of Federal section 667.600.... Federal handling of criminal complaints and report fraud, abuse and other criminal activity. "All information and complaints involving fraud, abuse or other criminal activity shall be reported directly and immediately to the City of Santa Ana and the Secretary of Labor." II. General Procedures for Handling Non -Criminal Violations of the Act The following procedure is promulgated to meet the requirements of Title 20, of the Code of Federal Regulations, Section 186 through 188 of the WIOA regulations, and Section 181 of the Act (Public Law 105.200: 29 U.S. Code Sec. 2931 et seq.) at the State and LWDA level for the receipt, investigation, hearing, and resolution of complaints by WIOA participants, sub EXHIBIT H recipients, applicants for participation, or financial assistance, labor unions, community based organizations, or any other persons. These procedures provide for resolution of non -criminal complaints arising from the operation of the Santa Ana LWDA. A complaint is defined here as a written expression by a party alleging a violation of the Act, regulations promulgated under the Act, recipient grants, sub agreements, or other specific agreements under the Act, including terms and conditions of employment of such participants in employment training programs. All complaints, amendments and withdrawals shall be in writing. These procedures are intended to resolve matters which concern policies, procedures or action(s) arising in connection with WIOA programs operated by each LWDA grant recipient and sub recipient under the Act. These procedures shall not be construed as affecting any other available legal remedy outside of the WIOA complaint process (i.e., disputes regarding terms and conditions of employment of any employee who is not a participant), either separately or simultaneously, that a person may wish to pursue in the resolution of a non-WIOA complaint. Also, these procedures do not restrict the LWDA grant recipient staff in carrying out informal discussion Procedures do not restrict the LWDA grant recipient staff in carrying out informal discussion and resolution of any problems outside of and without resort to the formal complaint procedure. A. The following principles and rules apply to all complaints at all steps of the complaint procedures: All complaints must be made in writing within 180 days of the alleged occurrence, except complaints alleging fraud or criminal activity. 2. All persons filing a complaint shall be free from restraint, coercion, reprisal, or discrimination. Good faith efforts shall be made to informally resolve the complaint prior to the scheduled hearing. Complainants have the right to withdraw their complaints (in writing) at any time prior to the hearing. A complainant may amend his/her complaint to correct technical deficiencies but not to add issues. 3. Complainants shall have the right to be represented at their own expense by person(s) of their choosing at all levels of the complaint process. 4. Upon enrollment into employment or training, participants shall be provided with a written description of these procedures, including notification of their right to file complaints and instructions for filing. An employer of participants, including private -for -profit employers of participants, may use this or other complaint resolution procedures so long as the participant is informed of the complaint resolution procedure they are to follow and the time frames governing review of complaints are met. EXHIBIT H A "participant", within the meaning of these procedures, is an individual who receives employment -training services under a program funded by Santa Ana LWDA. The Complaint Resolution Procedures contained herein (or the alternative procedures which an employer may use) shall be available to participants to resolve disputes regarding items and conditions of employment of such participants in employment training programs. However, such procedures shall not be used to resolve disputes regarding terms and conditions of employment of any employee who is not a participant, as defined herein. 5. If a complaint does not receive a decision at the LWDA grant recipient level within 60 days of filing the complaint or receives an unsatisfactory decision, the complainant then has a right to request a review of the complaint by the Governor. 6. Complainants must initially file and exhaust LWDA grant recipient/hearing procedures prior to appealing to the State except where the State determines that the LWDA grant recipient's procedures are not in compliance with the State's procedures. III. Procedures for Handling Complaints at the LWDA Level A. Receipt Complaints Pursuant to the WIOA regulations found at 20 CFR, Section 683.600, the LWDA administrative entities have the responsibility to conduct hearings and resolve complaints made by individuals about the administration of programs in the LWDA. "LWDA level" encompasses LWDA administrative entity and employers to which the administrative entity has delegated the complaint resolution process. The following comprise the guidelines for resolving issues arising in connection with WIOA programs operated by the Santa Ana LWDA including resolutions of complaints arising from actions, such as audit disallowances or the imposition of sanctions taken by the Governor with respect to audit findings, investigations or monitoring reports. 1. Form and Filing of Compliant Official filing date of the compliant is the date the written complaint is received. The filing of the complaint with the Santa Ana LWDA Equal Employment Opportunity Officer shall be considered as a request for hearing and a decision must be issued within 60 days. The complaint must be in writing and must be signed and dated. The complaint should also contain the following information: a. Full name, telephone number, if any, and mailing address of the complainant; b. Full name, telephone number, and mailing address of the agency involved (respondent); c. Clear and concise statement of facts including dates constituting alleged violation; d. What provisions under the Act, regulations, grant or other agreements under the Act, are believed to have been violated; EXHIBIT H e. Remedy sought by the complainant; and If the complainant is a private or public entity or corporation, and not a natural person, the filing of the complaint must be duly authorized by the governing body of such entity or corporation. The absence of any of the requested information shall not be a basis for dismissing the complaint. A copy of the complaint must be sent to the respondent and both parties notified of the opportunity for an informal resolution. At each step of the complaint process, the complainant must be notified in writing of the next procedural step. 2. Informal Conference Informal conferences will be utilized by the Santa Ana LWDA to resolve complaints; however, such informal conferences shall not extend the time within which a decision must be issued after receipt of a complaint. Attempts at informal resolution will commence with two (2) weeks of the date of filing of the complaint. a. The EEO Officer will review the case and ascertain facts prior to the conference so that appropriate resolution can take place at the time of this meeting whenever possible. b. Although the complainant should be encouraged to attend this conference, his/her failure to do so should not preclude his/her right to request a hearing on the matter. c. If mutually satisfactory resolution results and the Santa Ana LWDA concurs, the EEO Officer will write a brief report for the file stating the issues and resolution. The matter shall then be considered closed. d. If resolution does not result, the complainant shall be provided the necessary information and assistance to request a hearing if he/she so desires. 3. Request for Hearing a. As in the case of the complaint, the request for a hearing should be put in writing and be filed in person or by mail. A governing board resolution of authorization to appeal should also be submitted when appropriate. The request should be filled with: Jennifer Sommers Sr. Personnel Analyst — EEO Officer 20 Civic Center Drive, M-24 Santa Ana, CA 92701 (714)647-5348 EXHIBIT H b. A hearing will be scheduled by the EEO Officer within thirty (30) days of the date of filing of the complaint. 4. Notice of Hearing Upon receipt of the request for hearing, the complainant and the respondent will be notified in writing of the hearing ten (10) calendar days prior to the date of the hearing. The ten-day notice may be shortened with the written consent of the parties. A decision will be issued by the Santa Ana LWDA within sixty (60) days of the date of filing of the complaint. The hearing notice shall be in writing and contain the following information: a. The date of notice, name of the complainant, and the name of the party against whom the complaint is filed. b. The date, time and place of hearing before an impartial hearing officer c. A statement(s) of the alleged violation(s) Advise as to where information or assistance may be obtained, and the name, address, and telephone number of the Santa Ana LWDA Equal Employment Opportunities (EEO) Officer who can answer inquiries. B. Conduct of Hearing The hearing shall be conducted in an informal manner with strict rules of evidence not applicable. Unnecessary technicalities should be avoided. It should provide the flexibility to enable adjustment to the circumstances presented. The hearing officer shall have complete independence to obtain facts and make decisions. The hearing officer shall be in a position to render impartial decisions and thus should not be subordinate to the Santa Ana LWDA or its sub recipients. The hearing officer will be selected from a list of names on file with the EEO Officer. 2. Full regard must be given to the requirements of due process to insure a fair and impartial hearing. 3. The hearing office designated by the EEO Officer to function in a quasi-judicial capacity should begin the hearing by summarizing the record and the issue and should explain the manner in which the hearing will be conducted, making sure that everyone involved understands the proceedings. Such explanations should be adapted to the needs of the specific situation. The hearing officer might take testimony under oath or affirmation to give some assurance of veracity to the hearing. EXHIBIT H 4. The burden of proof should be reasonable and flexible, dependent upon the circumstances of the case involved. The hearing officer determines the order of proof. Generally, the party making the complaint has the obligation of establishing his or her case and should be examined first. 5. The party involved should have the right to be represented (at their own expense) he/she so desires. Other he/she is limited to his/her own abilities and those to the hearing officer in obtaining testimony in the case. 6. It is important that the hearing officer obtain the fullest information for the record. If the parties involved, or their representatives, do not know how to ask the right or pertinent questions in pursuing their right to due process, it shall be necessary for the hearing officer to step in to have all the materials and relevant facts elicited. 7. The practice in informal hearings is generally not to apply strict rules of evidence in obtaining facts. However, the quantity of evidence required to support a decision on an issue should be sufficiently credible that the state (or other appropriate agency), upon reviewing the decision, would conclude that the decision is supported by substantial evidence. 8. The hearing officer should attempt to negotiate a resolution of the issue at any time prior to the conclusion of the hearing. 9. Within ten (10) days of the conclusion of the hearing, the hearing officer will issue a recommended decision to the LWDA for final determination. The recommended decision shall be in writing and may be accepted, rejected or modified by the Santa Ana Workforce Development Board. C. Issuance of Decision Within sixty (60) calendar days of filing of the complaint, the Santa Ana LWDA shall issue a written decision to all parties by first class mail. The final decision shall contain the following information: 1. The name of the parties involved. 2. A statement of the alleged violation and issues related to the alleged violation. 3. A statement of the facts. 4. The decision and the reasons for the decision. 5. A statement of corrective action, if any, to be taken. 6. Notice of the right to request, within ten (10) calendar days of receipt of the decision, a review of the decision by the State Review Panel. 11 EXHIBIT H D. Record of Hearing An administrative file containing support documents on the complaint resolution process hearing conducted will be retained by the Santa Ana LWDA. The purpose of a record is to serve as substantiation of the process followed by the Santa Ana LWDA on the resolution of the issues and the results. This information would then be available for subsequent review in the event the matter is raised with the State. Such records must be retained for a three- year period after the grant has been officially closed out. The Santa Ana LWDA's written decision will be included in the record. Evidence received at the hearing, notes by the hearing officer, stenographer's notes and tape recordings may also be used. E. Establishment of Complaint Procedures In accordance with Section 683.600, each employing agency including private -for -profit employers of participants under the Act is required to establish a complaint procedure for resolving matters relating to the terms and conditions of employment. Employers may operate their own grievance system or may utilize the Santa Ana LWIDA's established procedures under Section 683.600. At a minimum these procedures must include: Written notice, upon enrollment into employment training services, of the scope and availability of such procedures. Employer's grievance procedures shall be set forth in a written document and must meet the regulation mandate that a complaint will be resolved with sixty (60) days from the date the complaint was filed. A copy of employer's grievance procedure shall be provided to each participant upon enrollment in employment training. 2. Written notice, at the time the grievance is filed, of the procedures under which the grievance will be processed. 3. Written notification of the disposition of the grievance and a written decision shall be issued within thirty (30) days of the filing of the grievance unless a present and long established grievance specifically provides other limits; and 4. Written notification of the participant's right to request a review of the employer's decision by the Santa Ana LWDA and the State Review Panel in accordance with Section 683.600. IV. Procedures for Handling Complaints at the State Level Section 181 (c) of the Act and the WIOA regulations at 20 CFR, Section 683.600 (d) requires the Governor to establish a State Review process of complaints filed at the LWDA grant recipient level and of complaints initially filed at the State level. Appeals of decisions issued at the LWDA level including audit disallowances and sanctions shall be reviewed by the State Review Panel. The State Review Panel shall review the record 12 EXHIBIT H established at the LWDA level and shall issue a decision based on the information contained therein. Complaints which may be initially filed at the State level will be heard by an independent hearing officer designated by the State Workforce Investment Division (WID). The hearing officer shall conduct a hearing and issue a recommended decision to the State Panel. The recommended decision shall be in writing and may be accepted, rejected or modified by the State Review Panel. A. Form and Filing of Complaint. 1. Request for State Review of LWDA Level Decisions On receipt of a complainant's request for review because of an unsatisfactory decision, the State shall provide for an independent state review. 2. Filing of Requests for State Review The State Review Panel shall review all LWDA level decisions when a request for review is filed within 10 days of receipt of the adverse decision. Such requests must be filed in writing with the Chief of the WID Office. The request for review should contain the following information: a. Full name, address, and telephone number of the party requesting the review b. Full name, address, and telephone number of the other party c. A copy of the decision d. Brief statement of reasons for review or the section of the LWDA decision to be reviewed including regulatory and statutory citations e. A statement of the relief sought. 3. Complainant Responsibility It is the responsibility of the complainant to include in the request for review a written statement setting forth the facts presented at the LWDA hearing which support the requested relief. The Chief, WID, shall mail a copy of the request for review to the other party and to the LWDA. It shall be the responsibility of the LWDA to submit the complete record including a typed record of the hearing to the Chief, WID, within ten (10) days. B. Conduct of Hearings. 1. Request for Hearing at the State Level 13 EXHIBIT H If no decision has been issued at the LWDA level or the State has determined an audit disallowance or imposed sanctions, the complainant may request a hearing. The hearing officer will then issue a recommended decision to the State's Review Panel for final determination. 2. Filing for Request for Review The request for a State hearing shall be filed within ten (10) days after LWDA should have issued a decision or ten (10) days after the issuance of the audit disallowance or sanction. The request shall be filed directly with the Chief of the WID in writing and should include the following: a. Full name, address, and telephone number of the LWDA b. Name, address, and telephone number of the LWDA C. Copies of complaints made at LWDA level from which no decisions were issued or sanctions and imposed. d. A statement of basis for the request for hearing. 3. Evidentiary Hearing Upon receipt of the request for a State level hearing, a hearing before a designated hearing officer will be scheduled. The hearing will be recorded mechanically or by court reporter. Both parties concerned will have the opportunity to present oral and written testimony under oath, to call and question witnesses in support of his/her position, to present oral and/or written arguments, to examine records and documents relevant to the issue(s), and to be represented. The hearing officer shall issue a written decision, which shall be forwarded to the State Review Panel for final determination. The State Review Panel may accept, reject or modify this recommendation. The decision of the State Review Panel is final except for audit disallowances, which must be approved by the Secretary of Labor C. State Review Panel The State Review Panel will consist of a panel of three representatives from the Employment Development Department: one from the Legal Offices, one from the WID, and one from the Director's office. The panel will issue a written decision, which will be sent to the appropriate parties within thirty (30) days of receipt of the request for State review. 14 EXHIBIT H Decisions issued by this panel, under the authority of the Governor, are final. D. Issuance of State Review Decision. The State review will be limited to violations of the WIOA, implementing WIOA regulations or the grant agreement. This review shall be limited to the record established at the LWDA hearing. V. Procedures for Handling Discrimination Complaints by Participants. A. Complaints on the basis of race, color, or national origin, age, sex, religion, political affiliation or belief, retaliation, and citizenship, where appropriate, must be filed within 180 days of the alleged occurrence. It is the responsibility of the Santa Ana LWDA's Equal Employment Opportunity (EEO) Officer to determine jurisdiction and to make the complainant aware of and provide assistance in filing a complaint in accordance with the Santa Ana LWDA's procedure under Section II (A). 15 EXHIBIT H PROCEDURES FOR HANDLING NON -CRIMINAL COMPLAINTS No later than 180 days of alleged discrimination Within 10 days of receipt of unsatisfactory decision or 10 days from date LWDA decision should have been issued. Handling of complaints filed at LWDA level arising in connection with WIOA programs operated by LWDAs Informal Resolution Process Unsatisfactory Decision or LWDA Decision not issued within 60 days o Request for State Review w 0 0 O Governor's Decision issued by State Review Panel If no decision issued by State Review Panel Appeal to DOL I 16 EXHIBIT H 2. In cases where areas of authority overlap, it is the responsibility of the EEO Officer to advise the complainant of the existence of State, Federal and other proper action agencies, which may also have a bearing. 3. Complainants alleging discrimination under this part will be made aware of their right to file directly with the Office of Civil Rights (OCR), U.S. Department of Labor and applicable procedures. 4. Complainants must file their complaint directly with: Jennifer Sommers Sr. Personnel Analyst — EEO Officer 20 Civic Center Drive, M-24 Santa Ana, CA 92701 (714)647-5348 VI. Procedures for Handling Disability Complaints by Participants Complaints alleging discrimination on the basis of disability will be filed and processed under the Department of Labor regulations implementing Section 504 of the Rehabilitation Act of 1973 at 29 Code of Federal Regulations Section 32. 1. Complaints must exhaust the Santa Ana LWDA's informal resolution procedures before filing their complaint with OCR. 2. Complainants will be made aware of the 180 days requirement in which to file his/her complaint. A. Procedures at the LWDA Level The complainant shall file his/her complaint directly with the Santa Ana LWDA. Upon receipt of the complaint, the EEO Officer shall investigate and gather information concerning the complaint. An informal conference will be held with the parties concerned in an effort to resolve the issue(s). The complainant has the right to be present and may be represented during the conference. The Santa Ana LWDA shall issue in writing its decision to the complainant no later than thirty (30) days after the filing of the complaint. B. Procedures at the State Level 1. The complainant may appeal to the State if he/she is not satisfied with the decision of the Santa Ana LWDA. 17 EXHIBIT H 2. The Complainant must file his/her appeal as a request for review directly with the Chief WID within ten (10) calendar days after the receipt of the Santa Ana LWDA's decision. The Chief-WID, shall issue a decision no later than thirty (30) calendar days after receipt of the request for review. 4. After the complainant has received a decision or no decision has been received from the Director of Employment Development Department (on behalf of the Governor), the complainant has the right to appeal his/her complaint within thirty (30) calendar days to the Office of Civil Rights (OCR) with the Department of Labor. 18 EXHIBIT H PROCEDURES FOR HANDLING COMPLAINTS ON BASES OF DISABILITY No later than 180 days of alleged discrimination Filed within 30 days of LWDA/State Decision or 90 days from date of initial filing of complaints Filing of complaint on the basis of Disability with LWDA Informal Resolution o If no resolution reached Request for Hearing Notice of Hearing Hearing Conducted LWDA Decision Unsatisfactory Decision or No Decision o State Review Governor's Decision Appeal to Assistant Secretary Department of Labor Day 1 Day/45 Day 60 Days 19 EXHIBIT H GLOSSARY OF WIOA TERM AGE DISCRIMINATION ACT — A law passed by Congress in 1975 which prohibits discrimination on the basis of age by any program or activity receiving Federal Funds. APPLICANT — An individual who applies to a subrecipient or contract for services provided under WIOA and who has not yet transitioned to the status of participant. ASSESSMENT — Services designed to determine each participant's employability, aptitudes, abilities and interests and to develop a plan to achieve the participant's employment and related goals; also to identify the available employment and traning activities appropriate for the participant. Testing and counseling may also be used during assessment process. CHARGING PARTY (CP), COMPLAINANT, GRIEVANT OR AGGRIEVED PERSON — The person who charges that he/she has been discriminated against under Department of Justice nondiscrimination and civil rights regulations and/or guidelines. DISCRIMINATION — In general, a failure to treat all equally, whether intentional or unintentional; the effect of an action, policy or practice which selects an individual or class of persons to receive unequal treatment. ELIGIBLE NON -CITIZEN — Lawfully admitted permanent resident, aliens, lawfully admitted refugees, and parolees and other individuals authorized by the Attorney General to work in the United States. EMPLOYER — An employer subject to the provisions of the Civil Rights Act of 1964, as amended, including state and local governments and any Federal agency subjects to the provisions of Section 717 of the Civil Rights Act, as amended; and any Federal contractor or subcontractor covered by executive Order 11246, as amended. GRIEVANCE — An allegation that something imposes an illegal obligation or burden or denies some equitable or legal right, or causes injustice . INDIVIDUAL WITH A DISABILITY — Any individual who has a physical or mental disability that constitutes or results in a substantial challenge to employment. INTAKE — Includes screening to determine eligibility; to select from eligible applicants those individuals who are most in need and can benefit from program services; to complete procedural requirements necessary to enroll an individual into the program and to refer those not enrolled to other programs. JOINT COMPLAINT — A complaint of employment discrimination covered by Title VII or the Equal Pay Act and by Title VI or Title IX. Individual "joint complaints" are normally investigated by EEOC unless OCR has a compelling reason to investigate. "Joint complaints" alleging discrimination in employment and other practices and pattern or practice "joint complaints' are normally investigated by OCR. 20 EXHIBIT H JURISDICTION — Authority to investigate and resolve complaints against an institution subject to a law or statute which has been assigned to OCR for enforcement, i.e., Title VI, Title IX, etc. PARTICIPANT — Any applicant who has: (1) Been determined eligible for participation upon intake; and (2) Who is receiving subsidized employment, training or services (except post -termination services) funded under the Act, following intake, except for an individual who receives only outreach and/or intake and assessment services. 2s EXHIBIT H Insurance Company_ 44" This endorsement modifies such insurance as is afforded by the provisions of Policy # relating to the following: 1. The City of Santa Ana, 20 Civic Center Plaza, Santa Ana, California 92702; its officers, employees, agents and volunteers are named as additional insureds ("additional insureds") with regard to liability and defense of suits arising from the operations and uses performed by or on behalf of the named insured, 2. With respect to claims arising out of the operations and uses performed by or on behalf of the named insured, such insurance as is afforded by this policy is primary and is not additional to or contributing with any other insurance carried by or for the benefit of the additional insureds. 3. This insurance applies separately to each insured against whom claim is made or suit is brought except with respect to the company's limits of liability. The inclusion of any person or organization as an insured shall not affect any right which such person or organization would have as a claimant if not so included. 4. With respect to the additional insureds, this insurance shall not be canceled, or materially reduced in coverage or limits except after thirty (30) days written notice has been given to the City of Santa Ana, 20 Civic Center Plaza, Santa Ana, California 92702. (Completion of the following, including countersignature, is required to make this endorsement effective.) 1 Effective this endorsement form as a part of policy # i Issued to _ Am_ ez!i TAOt C Countersigned EXHIBIT I Francine R Villareal Dig """ III Red by rn"°"`a. Villa real "viCERTIFICATE OF LIABILITY INSURANCE DATE,MMI°DYYYY) 02/04/2021 THIS CERTIFICATE IS ISSUED AS A MATTER OF INFORMATION ONLY AND CONFERS NO RIGHTS UPON THE CERTIFICATE HOLDER. THIS CERTIFICATE DOES NOT AFFIRMATIVELY OR NEGATIVELY AMEND, EXTEND OR ALTER THE COVERAGE AFFORDED BY THE POLICIES BELOW. THIS CERTIFICATE OF INSURANCE DOES NOT CONSTITUTE A CONTRACT BETWEEN THE ISSUING INSURER(S), AUTHORIZED REPRESENTATIVE OR PRODUCER, AND THE CERTIFICATE HOLDER. IMPORTANT: If the certificate holder is an ADDITIONAL INSURED, the policy(ies) must be endorsed. If SUBROGATIONIS WAIVED, subject to the terms and conditions of the policy, certain policies may require an endorsement. A statement on this certificate does not confer rights to the certificate holder in lieu of such endorsement(s). PRODUCER CONTACT I INSURANCE AGENCY INC/PHS PHONE (888)242-1430 (A/C, No, Est): FAX (888)443-6112 (A/C, No): 65812846 The Hartford Business Service Center 3600 Wiseman Blvd E-MAIL San Antonio, TX 78251 ADDRESS: INSURERS) AFFORDING COVERAGE NAICO INSURED INSURER A: Sentinel Insurance Company Ltd. 11000 Flywire Inc dba The Skilled Trade Training Center chat American Trade Academy Hartford Insurance Company of the INSURERS: Midwest 37478 16627 AVALON BLVD STE A CARSON CA 90746-1051 INSURER C : INSURER D : INSURER E INSURER F : COVERAGES CERTIFICATE NUMBER: REVISION NIIMRFR- THIS IS TO CERTIFY THAT THE POLICIES OF INSURANCE LISTED BELOW HAVE BEEN ISSUED TO THE INSURED NAMED ABOVE FOR THE POLICY PERIOD INDICATED.NOTWITHSTANDING ANY REQUIREMENT, TERM OR CONDITION OF ANY CONTRACT OR OTHER DOCUMENT WITH RESPECT TO WHICH THIS CERTIFICATE MAY BE ISSUED OR MAY PERTAIN, THE INSURANCE AFFORDED BY THE POLICIES DESCRIBED HEREIN IS SUBJECT TO ALL THE TERMS, EXCLUSIONS AND CONDITIONS OF SUCH POLICIES. LIMITS SHOWN MAY HAVE BEEN REDUCED BY PAID CLAIMS. INSR LTR TYPE OF INSURANCE ADOL INNER SUER MD POLICY NUMBER POLICY EFF (MMIDDl POLICY EXP IMMODIYYYYI LIMITS COMMERCIAL GENERAL LIABILITY EACH OCCURRENCE $2,000,006 CLAIMS -MADE 1XI General Liability y X DAMAGES Me cor- PREMISES E $1,000,000 MED EXP (Anyone person) neperson $10,000 A X 65 SBA ZS4160 11/20/2020 11/20/2021 PERSONAL& ADVINJURY $2,000,000 GEN'LAGGREGATE LIMITAPPLIES PER: GENERAL AGGREGATE $4,000,000 POLICY ECT PRO- X IPRODUCTS-COMPfOP AGG $4,000,000 OTHER: AUTOMOBILE LIABILITY COMBINED SINGLE LIMIT Ea amdentli BODILY I NJURY(Per person) ANY AUTO ALLOWNED SCHEDULED AUTOS AUTOS BODILY INJURY (Per accident) HIRED NON -OWNED PROPERTY DAMAGE AUTOS AUTOS (Per accident) UMBRELLA LIAB X OCCUR EACH OCCURRENCE $1,000.000 A Excess LIAB CLA MADIEs 65 SBA ZS4160 11/20/2020 11/20/2021 AGGREGATE $1,000,000 DEO X I RETENTION $ 10,000 WORKERS COMPENSATION AND EMPLOYERS' LIABILITY X PER STATUTE OTH- E B ANY YIN PROPRIETOR/PARTNEPoEXECUTIVE OFFICERIMEMBER EXCLUDED? NIA 65 WEC AC6181 11/20/2020 11/20/2021 E.L. EACH ACCIDENT $1,000,000 E.L. DISEASE EA EMPLOYEE $1,000,000 (Mandatory In NH) If yes, describe under E.L. DISEASE -POLICY LIMIT $1,000,000 DESCRIPTION OF OPERATIONS below DESCRIPTION OF OPERATIONS/LOCATIONS/VEHICLES (ACORD 101, Additional Remarks Schedule, may be attached if more space is required) Those usual to the Insured's Operations. Please see Additional Remarks Schedule Acord Form 101 attached. I izm i ill i C ri V LUCK UPI N"LLA I ILIN N City Of Santa Ana SHOULD ANY OF THE ABOVE DESCRIBED POLICIES BE CANCELLED Risk Management Division, 4th Floor BEFORE THE EXPIRATION DATE THEREOF, NOTICE WILL BE DELIVERED 20 CIVIC CENTER PI 7 IN ACCORDANCE WITH THE POLICY PROVISIONS. SANTA ANA CA 92701-4058 AUTHORIZED REPRESENTATIVE '1'4110a. cf © 1988-2015 ACORD CORI ACORD 25 (2016/03) The ACORD name and logo are registered marks of ACORD �, Rick ManagoPROVEDBY. IREVIEWED & APPROVED BY: .1" R, V Risk Managemem Analyst AGENCY CUSTOMER ID: LOC#: ADDITIONAL REMARKS SCHEDULE Page 2 of 2 AGENCY USAA INSURANCE AGENCY INC/PHS NAMED INSURED FLYWIRE INC DBA THE SKILLED TRADE TRAINING CENTER DBA AMERICAN TRADE ACADEMY 16627 AVALON BLVD STE A CARSON CA 90746-1051 POLICY NUMBER SEE ACORD 25 CARRIER SEE ACORD 25 NAIC CODE EFFECTIVE DATE: SEE ACORD 25 THIS ADDITIONAL REMARKS FORM IS A SCHEDULE TO ACORD FORM FORM NUMBER: ACORD 25 FORM TITLE: CERTIFICATE OF LIABILITY INSURANCE The City of Santa Ana, 20 Civic Center Plaza, Santa Ana, California 92701; its officers, employees, agents and volunteers are named as additional insureds per the Business Liability Coverage Form SS0008 attached to this policy. Coverage is primary and non-contributory per the Business Liability Coverage Form SS0008 attached to this policy. Notice of Cancellation will be provided in accordance with Form SS1223 attached to this policy. ACORD 101 (2014101) © 2014 ACORD CORPORI The ACORD name and logo are registered marks of ACORD A RlekAfanageingttDivlelon yg� \s�`°,r� REm EWED&r PPROVED BY: i Nfsk Management Anaiys[ THE iaTHE HARTFORD BUSINESS SERVICE CENTER 3600 WISEMAN BLVD HARTFORD SAN ANTONIO TX 78251 City Of Santa Ana Risk Management Division, 4th Floor 20 CIVIC CENTER PLZ SANTA ANA CA 92701-4058 Account Information: Flywire Inc dba The Skilled Trade Policy Holder Details: Training Center dba American Trade Academy February 4, 2021 `P Contact Us Business Service Center Business Hours: Monday - Friday (7AM - 7PM Central Standard Time) Phone: (888) 242-1430 Fax: (888) 443-6112 Email: agency.services a).thehartford.com Website: https://business.thehartford.com Enclosed please find a Certificate Of Insurance for the above referenced Policyholder. Please contact us if you have any questions or concerns. Sincerely, Your Hartford Service Team male managnttent utwsion REVIEWED&APpPp.R,OV: Risk Management Analyst BUSINESS LIABILITY COVERAGE FORM Form SS 00 08 04 05 © 2005, The Hartford rys w�kn�naq�,�lenn�to„ rs I REVIEWED &APPROVED BY: RM Mduagenwn[ Analyst QUICK REFERENCE BUSINESS LIABILITY COVERAGE FORM READ YOUR POLICY CAREFULLY BUSINESS LIABILITY COVERAGE FORM A. COVERAGES Business Liability Medical Expenses Coverage Extension - Supplementary Payments B. EXCLUSIONS C. WHO IS AN INSURED Beginning on Page 1 1 2 2 3 10 D. LIABILITY AND MEDICAL EXPENSES LIMITS OF INSURANCE E. LIABILITY AND MEDICAL EXPENSES GENERAL CONDITIONS 1. Bankruptcy 2. Duties In The Event Of Occurrence, Offense, Claim Or Suit 3. Financial Responsibility Laws 4. Legal Action Against Us 5. Separation Of Insureds 6. Representations 7. Other Insurance 8. Transfer Of Rights Of Recovery Against Others To Us F. OPTIONAL ADDITIONAL INSURED COVERAGES 11TWOR=0. i'i7FOXOM G. LIABILITY AND MEDICAL EXPENSES DEFINITIONS Form SS 00 08 04 05 14 15 15 15 16 16 16 16 16 17 18 18 20 ,� RlekMmugemaxtDtWs[mt REVIEWED&APPROVED BY. if ;= F P, V ® RLslc MtinagemegCPou�lyst ' BUSINESS LIABILITY COVERAGE FORM Various provisions in this policy restrict coverage. Read the entire policy carefully to determine rights, duties and what is and Is not covered. Throughout this policy the words "you" and "your" refer to the Named Insured shown in the Declarations. The words "we", "us" and "our" refer to the stock insurance company member of The Hartford providing this insurance. The word "insured" means any person or organization qualifying as such under Section C. - Who Is An Insured. Other words and phrases that appear in quotation marks have special meaning. Refer to Section G. - Liability And Medical Expenses Definitions. A. COVERAGES (a) The "bodily injury" or "property 1. BUSINESS LIABILITY COVERAGE (BODILY damage" is caused by an INJURY, PROPERTY DAMAGE, PERSONAL "occurrence" that takes place in the AND ADVERTISING INJURY) "coverage territory"; Insuring Agreement a. We will pay those sums that the insured becomes legally obligated to pay as damages because of "bodily injury", "property damage" or "personal and advertising injury" to which this insurance applies. We will have the right and duty to defend the insured against any "suit" seeking those damages. However, we will have no duty to defend the insured against any "suit" seeking damages for "bodily injury", "property damage" or "personal and advertising injury" to which this insurance does not apply. We may, at our discretion, investigate any "occurrence" or offense and settle any claim or "suit" that may result. But: (1) The amount we will pay for damages is limited as described in Section D. - Liability And Medical Expenses Limits Of Insurance; and (2) Our right and duty to defend ends when we have used up the applicable limit of insurance in the payment of judgments, settlements or medical expenses to which this insurance applies. No other obligation or liability to pay sums or perform acts or services is covered unless explicitly provided for under Coverage Extension - Supplementary Payments. b. This insurance applies: (1) To "bodily injury" and "property damage" only if: Form SS 00 08 04 05 © 2005, The Hartford (b) The "bodily injury" or "property damage" occurs during the policy period; and (c) Prior to the policy period, no insured listed under Paragraph 1. of Section C. — Who Is An Insured and no "employee" authorized by you to give or receive notice of an "occurrence" or claim, knew that the "bodily injury" or "property damage" had occurred, in whole or in part. If such a listed insured or authorized "employee" knew, prior to the policy period, that the "bodily injury" or "property damage" occurred, then any continuation, change or resumption of such "bodily injury" or "property damage" during or after the policy period will be deemed to have been known prior to the policy period. (2) To "personal and advertising injury" caused by an offense arising out of your business, but only if the offense was committed in the "coverage territory" during the policy period. c. "Bodily injury" or "property damage" will be deemed to have been known to have occurred at the earliest time when any insured listed under Paragraph 1. of Section C. — Who Is An Insured or any "employee" authorized by you to give or receive notice of an "occurrence" or claim: (1) Reports all, or any part, of the "bodily injury" or "property damage" to us or any other insurer; "MunsgmuntDMston REVIEWED&APPROVEDBV: l Rick Management Analyst BUSINESS LIABILITY COVERAGE FORM (2) Receives a written or verbal demand or claim for damages because of the "bodily injury" or "property damage'; or (3) Becomes aware by any other means that "bodily injury" or 'property damage" has occurred or has begun to occur. d. Damages because of "bodily injury" include damages claimed by any person or organization for care, loss of services or death resulting at any time from the 'bodily injury". e. Incidental Medical Malpractice (1) 'Bodily injury" arising out of the rendering of or failure to render professional health care services as a physician, dentist, nurse, emergency medical technician or paramedic shall be deemed to be caused by an "occurrence", but only if: (a) The physician, dentist, nurse, emergency medical technician or paramedic is employed by you to provide such services; and (b) You are not engaged in the business or occupation of providing such services. (2) For the purpose of determining the limits of insurance for incidental medical malpractice, any act or omission together with all related acts or omissions in the furnishing of these services to any one person will be considered one "occurrence". 2. MEDICAL EXPENSES Insuring Agreement a. We will pay medical expenses as described below for 'bodily injury" caused by an accident: (1) On premises you own or rent; (2) On ways next to premises you own or rent; or (3) Because of your operations; provided that: (1) The accident takes place In the "coverage territory" and during the policy period; (2) The expenses are incurred and reported to us within three years of the date of the accident; and (3) The injured person submits to examination, at our expense, by physicians of our choice as often as we reasonably require. Page 2 of 24 b. We will make these payments regardless of fault. These payments will not exceed the applicable limit of insurance. We will pay reasonable expenses for: (1) First aid administered at the time of an accident; (2) Necessary medical, surgical, x-ray and dental services, including prosthetic devices; and (3) Necessary ambulance, hospital, professional nursing and funeral services. 3. COVERAGE EXTENSION - SUPPLEMENTARY PAYMENTS a. We will pay, with respect to any claim or "suit" we investigate or settle, or any "suit' against an insured we defend: (1) All expenses we incur. (2) Up to $1,000 for the cost of bail bonds required because of accidents or traffic law violations arising out of the use of any vehicle to which Business Liability Coverage for "bodily injury" applies. We do not have to furnish these bonds. (3) The cost of appeal bonds or bonds to release attachments, but only for bond amounts within the applicable limit of insurance. We do not have to furnish these bonds. (4) All reasonable expenses incurred by the insured at our request to assist us in the investigation or defense of the claim or "suit", including actual loss of earnings up to $500 a day because of time off from work. (5) All costs taxed against the insured in the "suit'. (6) Prejudgment interest awarded against the insured on that part of the judgment we pay. If we make an offer to pay the applicable limit of insurance, we will not pay any prejudgment interest based on that period of time after the offer. (7) All interest on the full amount of any judgment that accrues after entry of the judgment and before we have paid, offered to pay, or deposited in court the part of the judgment that is within the applicable limit of insurance. Any amounts paid under (1) through (7) above will not reduce the limits of insurance. Riek MwvVnedD(W bn �( t ppREVIEWED&ryryAPPPe'R'OVED BY. h.Y ��' RLA Management Analyst BUSINESS LIABILITY COVERAGE FORM b. If we defend an insured against a "suit" and an indemnitee of the insured is also named as a party to the "suit", we will defend that indemnitee if all of the following conditions are met: (1) The "suit" against the indemnitee seeks damages for which the insured has assumed the liability of the indemnitee in a contract or agreement that is an "insured contract"; (2) This insurance applies to such liability assumed by the insured; (3) The obligation to defend, or the cost of the defense of, that indemnitee, has also been assumed by the insured in the same "insured contract"; (4) The allegations in the "suit" and the information we know about the "occurrence" are such that no conflict appears to exist between the interests of the insured and the interest of the indemnitee; (5) The indemnitee and the insured ask us to conduct and control the defense of that indemnitee against such "suit" and agree that we can assign the same counsel to defend the insured and the indemnitee; and (6) The indemnitee: (a) Agrees in writing to: (1) Cooperate with us in the investigation, settlement or defense of the "suit"; (ii) Immediately send us copies of any demands, notices, summonses or legal papers received in connection with the "suit"; (iii) Notify any other insurer whose coverage is available to the indemnitee; and (iv) Cooperate with us with respect to coordinating other applicable insurance available to the indemnitee; and (b) Provides us with written authorization to: (1) Obtain records and other information related to the "suit"; and (ii) Conduct and control the defense of the indemnitee in such "suit". Form SS 00 08 04 05 So long as the above conditions are met, attorneys' fees incurred by us in the defense of that indemnitee, necessary litigation expenses incurred by us and necessary litigation expenses incurred by the indemnitee at our request will be paid as Supplementary Payments. Notwithstanding the provisions of Paragraph 1.b.(b) of Section B. — Exclusions, such payments will not be deemed to be damages for "bodily injury" and "property damage" and will not reduce the Limits of Insurance. Our obligation to defend an insured's indemnitee and to pay for attorneys' fees and necessary litigation expenses as Supplementary Payments ends when: (1) We have used up the applicable limit of insurance in the payment of judgments or settlements; or (2) The conditions set forth above, or the terms of the agreement described in Paragraph (6) above, are no longer met. B. EXCLUSIONS 1. Applicable To Business Liability Coverage This insurance does not apply to: a. Expected Or Intended Injury (1) "Bodily injury" or "property damage" expected or intended from the standpoint of the insured. This exclusion does not apply to "bodily injury" or "property damage" resulting from the use of reasonable force to protect persons or property; or (2) "Personal and advertising injury" arising out of an offense committed by, at the direction of or with the consent or acquiescence of the insured with the expectation of inflicting "personal and advertising injury". b. Contractual Liability (1) "Bodily injury" or "property damage"; or (2) "Personal and advertising injury" for which the insured is obligated to pay damages by reason of the assumption of liability in a contract or agreement. This exclusion does not apply to liability for damages because of: (a) "Bodily injury", "property damage" or "personal and advertising injury" that the in absen ,� �$ PJek Managem�tuNtslnn agree REVIEWED&APPROVED BY. l�� Wk Management Analgst BUSINESS LIABILITY COVERAGE FORM (b) "Bodily injury" or "property damage" assumed in a contract or agreement that Is an "insured contract", provided the "bodily injury" or "properly damage" occurs subsequent to the execution of the contract or agreement. Solely for the purpose of liability assumed in an "insured contract", reasonable attorneys' fees and necessary litigation expenses incurred by or for a party other than an insured are deemed to be damages because of "bodily injury' or "property damage" provided: (i) Liability to such party for, or for the cost of, that party's defense has also been assumed in the same "insured contract", and (ti) Such attorneys' fees and litigation expenses are for defense of that party against a civil or alternative dispute resolution proceeding in which damages to which this insurance applies are alleged. c. Liquor Liability "Bodily injury" or "property damage" for which any insured may be held liable by reason of: (1) Causing or contributing to the intoxication of any person; (2) The furnishing of alcoholic beverages to a person under the legal drinking age or under the influence of alcohol; or (3) Any statute, ordinance or regulation relating to the sale, gift, distribution or use of alcoholic beverages. This exclusion applies only if you are in the business of manufacturing, distributing, selling, serving or furnishing alcoholic beverages. d. Workers' Compensation And Similar Laws Any obligation of the insured under a workers' compensation, disability benefits or unemployment compensation law or any similar law. e. Employer's Liability "Bodily injury" to: (1) An "employee" of the insured arising out of and in the course of: (a) Employment by the insured; or Page 4 of 24 (b) Performing duties related to the conduct of the insured's business, or (2) The spouse, child, parent, brother or sister of that "employee" as a consequence of(1)above. This exclusion applies: (1) Whether the insured may be liable as an employer or in any other capacity; and (2) To any obligation to share damages with or repay someone else who must pay damages because of the injury. This exclusion does not apply to liability assumed by the insured under an "insured contract". f. Pollution (1) "Bodily injury", "property damage" or "personal and advertising injury" arising out of the actual, alleged or threatened discharge, dispersal, seepage, migration, release or escape of "pollutants": (a) At or from any premises, site or location which is or was at any time owned or occupied by, or rented or loaned to any insured. However, this subparagraph does not apply to: (i) "Bodily injury" if sustained within a building and caused by smoke, fumes, vapor or soot produced by or originating from equipment that is used to heat, cool or dehumidify the building, or equipment that is used to heat water for personal use, by the building's occupants or their guests; (ii) "Bodily injury" or "property damage" for which you may be held liable, if you are a contractor and the owner or lessee of such premises, site or location has been added to your policy as an additional insured with respect to your ongoing operations performed for that additional insured at that premises, site or location and such premises, site or location is not and never was owned or occupied by, or rented or loaned to, any insured other th + Risk Mnag[,Dfbin RwEWEoSAPPftWmRy. € A. Y _ (� IM (M. nagelnent Analpst BUSINESS LIABILITY COVERAGE FORM (iii) "Bodily injury" or "property damage" arising out of heat, smoke or fumes from a "hostile fire"; (b) At or from any premises, site or location which is or was at any time used by or for any Insured or others for the handling, storage, disposal, processing or treatment of waste; (c) Which are or were at any time transported, handled, stored, treated, disposed of, or processed as waste by or for: (1) Any insured; or (ii) Any person or organization for whom you may be legally responsible; (d) At or from any premises, site or location on which any insured or any contractors or subcontractors working directly or indirectly on any insured's behalf are performing operations if the "pollutants" are brought on or to the premises, site or location in connection with such operations by such insured, contractor or subcontractor. However, this subparagraph does not apply to: (1) "Bodily injury" or "property damage" arising out of the escape of fuels, lubricants or other operating fluids which are needed to perform the normal electrical, hydraulic or mechanical functions necessary for the operation of "mobile equipment" or its parts, if such fuels, lubricants or other operating fluids escape from a vehicle part designed to hold, store or receive them. This exception does not apply if the "bodily injury" or "property damage" arises out of the intentional discharge, dispersal or release of the fuels, lubricants or other operating fluids, or if such fuels, lubricants or other operating fluids are brought on or to the premises, site or location with the intent that they be discharged, dispersed or Form SS 00 08 04 05 released as part of the operations being performed by such insured, contractor or subcontractor; (ii) "Bodily injury' or "property damage" sustained within a building and caused by the release of gases, fumes or vapors from materials brought Into that building in connection with operations being performed by you or on your behalf by a contractor or subcontractor; or (III) "Bodily injury" or "property damage" arising out of heat, smoke or fumes from a "hostile fire"; or (e) At or from any premises, site or location on which any insured or any contractors or subcontractors working directly or indirectly on any insured's behalf are performing operations if the operations are to test for, monitor, clean up, remove, contain, treat, detoxify or neutralize, or in any way respond to, or assess the effects of, "pollutants". (2) Any loss, cost or expense arising out of any: (a) Request, demand, order or statutory or regulatory requirement that any insured or others test for, monitor, clean up, remove, contain, treat, detoxify or neutralize, or in any way respond to, or assess the effects of, "pollutants"; or (b) Claim or suit by or on behalf of a governmental authority for damages because of testing for, monitoring, cleaning up, removing, containing, treating, detoxifying or neutralizing, or in any way responding to, or assessing the effects of, "pollutants". However, this paragraph does not apply to liability for damages because of "property damage" that the insured would have in the absence of such request, demand, order or statutory or regulatory requirement, or such claim or "suit" by or on behalf of a governmental authority. ",�y R7aFManagmnaetUtvL9ilon Re EWEr) & APPRovm BY: 1-AIM3 Risk ManagementAnalyst BUSINESS LIABILITY COVERAGE FORM g. Aircraft, Auto Or Watercraft "Bodily injury" or "property damage" arising out of the ownership, maintenance, use or entrustment to others of any aircraft, "auto" or watercraft owned or operated by or rented or loaned to any insured. Use includes operation and "loading or unloading". This exclusion applies even if the claims against any insured allege negligence or other wrongdoing in the supervision, hiring, employment, training or monitoring of others by that insured, if the "occurrence" which caused the "bodily injury" or "property damage" involved the ownership, maintenance, use or entrustment to others of any aircraft, "auto" or watercraft that is owned or operated by or rented or loaned to any insured. This exclusion does not apply to: (1) A watercraft while ashore on premises you own or rent; (2) A watercraft you do not own that is: (a) Less than 51 feet long; and (b) Not being used to carry persons for a charge; (3) Parking an "auto" on, or on the ways next to, premises you own or rent, provided the "auto" is not owned by or rented or loaned to you or the insured; (4) Liability assumed under any "insured contract" for the ownership, maintenance or use of aircraft or watercraft; (5) "Bodily injury" or "property damage" arising out of the operation of any of the equipment listed in Paragraph f.(2) or f.(3) of the definition of "mobile equipment"; or (6) An aircraft that is not owned by any insured and is hired, chartered or loaned with a paid crew. However, this exception does not apply if the insured has any other insurance for such "bodily injury" or "property damage", whether the other insurance is primary, excess, contingent or on any other basis. In. Mobile Equipment "Bodily Injury" or "property damage" arising out of: (1) The transportation of "mobile equipment" by an "auto" owned or operated by or rented or loaned to any insured; or Page 6 of 24 (2) The use of "mobile equipment" in, or while in practice or preparation for, a prearranged racing, speed or demolition contest or in any stunting activity. t. War "Bodily injury", "property damage" or "personal and advertising injury", however caused, arising, directly or indirectly, out of: (1) War, including undeclared or civil war; (2) Warlike action by a military force, including action in hindering or defending against an actual or expected attack, by any government, sovereign or other authority using military personnel or other agents; or (3) Insurrection, rebellion, revolution, usurped power, or action taken by governmental authority in hindering or defending against any of these. j. Professional Services "Bodily injury", "property damage" or "personal and advertising injury" arising out of the rendering of or failure to render any professional service. This includes but is not limited to: (1) Legal, accounting or advertising services; (2) Preparing, approving, or failing to prepare or approve maps, shop drawings, opinions, reports, surveys, field orders, change orders, designs or drawings and specifications; (3) Supervisory, inspection, architectural or engineering activities; (4) Medical, surgical, dental, x-ray or nursing services treatment, advice or instruction; (5) Any health or therapeutic service treatment, advice or instruction; (6) Any service, treatment, advice or instruction for the purpose of appearance or skin enhancement, hair removal or replacement or personal grooming; (7) Optical or hearing aid services including the prescribing, preparation, fitting, demonstration or distribution of ophthalmic lenses and similar products or hearing aid devices; �g RlekAlanrnuntDlNalon REVIEWED&rA�PPROVa]aY: Risk Management Analyst BUSINESS LIABILITY COVERAGE FORM (8) Optometry or optometric services including but not limited to examination of the eyes and the prescribing, preparation, fitting,demonstration or distribution of ophthalmic lenses and similar products; (9) Any: (a) Body piercing (not including ear piercing); (b) Tattooing, including but not limited to the insertion of pigments into or under the skin; and (c) Similar services; (10) Services in the practice of pharmacy; and (11) Computer consulting, design or programming services, including web site design. Paragraphs (4) and (5) of this exclusion do not apply to the Incidental Medical Malpractice coverage afforded under Paragraph 1.e. in Section A. - Coverages. k. Damage To Property "Property damage" to: (1) Property you own, rent or occupy, including any costs or expenses incurred by you, or any other person, organization or entity, for repair, replacement, enhancement, restoration or maintenance of such property for any reason, including prevention of injury to a person or damage to another's property; (2) Premises you sell, give away or abandon, if the "property damage" arises out of any part of those premises; (3) Property loaned to you; (4) Personal property in the care, custody or control of the insured; (5) That particular part of real property on which you or any contractors or subcontractors working directly or Indirectly on your behalf are performing operations, if the "property damage" arises out of those operations; or (6) That particular part of any property that must be restored, repaired or replaced because "your work" was incorrectly performed on it. Form SS 00 08 04 05 Paragraphs (1), (3) and (4) of this exclusion do not apply to "property damage" (other than damage by fire) to premises, including the contents of such premises, rented to you for a period of 7 or fewer consecutive days. A separate Limit of Insurance applies to Damage To Premises Rented To You as described in Section D. - Limits Of Insurance. Paragraph (2) of this exclusion does not apply if the premises are "your work" and were never occupied, rented or held for rental by you. Paragraphs (3) and (4) of this exclusion do not apply to the use of elevators. Paragraphs (3), (4), (5) and (6) of this exclusion do not apply to liability assumed under a sidetrack agreement. Paragraphs (3) and (4) of this exclusion do not apply to "property damage" to borrowed equipment while not being used to perform operations at a job site. Paragraph (6) of this exclusion does not apply to "property damage" included in the "products -completed operations hazard". I. Damage To Your Product "Property damage" to "your product" arising out of it or any part of it. m. Damage To Your Work "Property damage" to "your work" arising out of it or any part of it and included in the "products -completed operations hazard". This exclusion does not apply if the damaged work or the work out of which the damage arises was performed on your behalf by a subcontractor. n. Damage To Impaired Property Or Property Not Physically Injured "Property damage" to "impaired property" or property that has not been physically injured, arising out of: (1) A defect, deficiency, inadequacy or dangerous condition in "your product" or "your work'; or (2) A delay or failure by you or anyone acting on your behalf to perform a contract or agreement in accordance with its terms. This exclusion does not apply to the loss of use of other property arising out of sudden and accidental physical injury to "your product" been put to its " +Y @ e, Rla4 MnnagnnrntDlWslnn REVIEWED&APPRovm BY: KIM p P, mwl Naml RM Management Analyst BUSINESS LIABILITY COVERAGE FORM o. Recall Of Products, Work Or Impaired Property Damages claimed for any loss, cost or expense incurred by you or others for the loss of use, withdrawal, recall, inspection, repair, replacement, adjustment, removal or disposal of: (1) "Your product"; (2) "Your work"; or (3) "Impaired property"; if such product, work or property is withdrawn or recalled from the market or from use by any person or organization because of a known or suspected defect, deficiency, inadequacy or dangerous condition in it. p. Personal And Advertising Injury "Personal and advertising injury": (1) Arising out of oral, written or electronic publication of material, if done by or at the direction of the insured with knowledge of its falsity; (2) Arising out of oral, written or electronic publication of material whose first publication took place before the beginning of the policy period; (3) Arising out of a criminal act committed by or at the direction of the insured; (4) Arising out of any breach of contract, except an implied contract to use another's "advertising idea" in your "advertisement"; (5) Arising out of the failure of goods, products or services to conform with any statement of quality or performance made in your "advertisement'; (6) Arising out of the wrong description of the price of goods, products or services; (7) Arising out of any violation of any intellectual property rights such as copyright, patent, trademark, trade name, trade secret, service mark or other designation of origin or authenticity. However, this exclusion does not apply to infringement, in your "advertisement", of (a) Copyright; (b) Slogan, unless the slogan is also a trademark, trade name, service mark or other designation of origin or authenticity; or Page 8 of 24 (c) Title of any literary or artistic work; (8) Arising out of an offense committed by an insured whose business is: (a) Advertising, broadcasting, publishing or telecasting; (b) Designing or determining content of web sites for others; or (c) An Internet search, access, content or service provider. However, this exclusion does not apply to Paragraphs a., b. and c. under the definition of "personal and advertising injury" in Section G. — Liability And Medical Expenses Definitions. For the purposes of this exclusion, placing an "advertisement" for or linking to others on your web site, by itself, is not considered the business of advertising, broadcasting, publishing or telecasting; (9) Arising out of an electronic chat room or bulletin board the insured hosts, owns, or over which the insured exercises control; (10) Arising out of the unauthorized use of another's name or product in your e-mail address, domain name or metatags, or any other similar tactics to mislead another's potential customers; (11) Arising out of the violation of a person's right of privacy created by any state or federal act. However, this exclusion does not apply to liability for damages that the insured would have in the absence of such state or federal act; (12) Arising out of: (a) An "advertisement" for others on your web site; (b) Placing a link to a web site of others on your web site; (c) Content from a web site of others displayed within a frame or border on your web site. Content includes information, code, sounds, text, graphics or images; or (d) Computer code, software or programming used to enable: (1) Your web site; or (ii) Thepresentation or functionalit of CO g+r_Mq,RlekManq.EDEb1m �v .. RWEWED&APPROVED BY: t3 i RI51c AMnU�ger�nt Poialys[ BUSINESS LIABILITY COVERAGE FORM (13) Arising out of a violation of any anti- (a) May be awarded or incurred by trust law; reason of any claim or suit (14) Arising out of the fluctuation in price or alleging actual or threatened injury value of any stocks, bonds or other or damage of any nature or kind to securities; or persons or property which would (15) Arising out of discrimination not have occurred in whole or in humiliation committed by or at thea part but for the "asbestos hazard"; direction of any "executive officer", (b) Arise out of any request, demand, director, stockholder, partner or order or statutory or regulatory member of the insured. requirement that any insured or q. Electronic Data others test for, monitor, clean up, remove, encapsulate, contain, Damages arising out of the loss of, loss of treat, detoxify or neutralize or in use of, damage to, corruption of, inability any way respond to or assess the to access, or inability to manipulate effects of an "asbestos hazard"; or "electronic data". (c) Arise out of any claim or suit for r. Employment -Related Practices damages because of testing for, "Bodily injury" or "personal and advertising monitoring, cleaning up, removing, injury" to: encapsulating, containing, treating, (1) A person arising out of any: detoxifying or neutralizing or in any way responding to or assessing the (a) Refusal to employ that person; effects of an "asbestos hazard". (b) Termination of that person's t. Violation Of Statutes That Govern E- employment; or Mails, Fax, Phone Calls Or Other (c) Employment -related practices, Methods Of Sending Material Or policies, acts or omissions, such as Information coercion, demotion, evaluation, "Bodily injury", "property damage", or reassignment, discipline, "personal and advertising injury" arising defamation, harassment, humiliation directly or indirectly out of any action or or discrimination directed at that omission that violates or is alleged to person; or violate: (2) The spouse, child, parent, brother or (1) The Telephone Consumer Protection sister of that person as a Act (TCPA), including any amendment consequence of "bodily injury" or of or addition to such law; "personal and advertising injury" to the (2) The CAN-SPAM Act of 2003, including person at whom any of the employment -related practices any amendment of or addition to such described in Paragraphs (a), (b), or (c) law; or above is directed. (3) Any statute, ordinance or regulation, This exclusion applies: other than the TCPA or CAN-SPAM Act of 2003, that prohibits or limits the (1) Whether the insured may be liable as sending, transmitting, communicating or an employer or in any other capacity; distribution of material or information. and Damage To Premises Rented To You — (2) To any obligation to share damages Exception For Damage By Fire, Lightning with or repay someone else who must or Explosion pay damages because of the injury. Exclusions c. through h. and k. through o. do s. Asbestos not apply to damage by fire, lightning or (1) "Bodily injury", "property damage" or explosion to premises rented to you or "personal and advertising injury" temporarily occupied by you with permission of arising out of the "asbestos hazard". the owner. A separate Limit of Insurance (2) Any damages, judgments, settlements, applies to this coverage as described in loss, costs or expenses that: Section D. - Liability And Medical Expenses Limits Of Insurance. Form SS 00 08 04 05 s.s RlekManagw LT)Msion. e REVIEWED& APPROVED BY: 8I� 4 LW Z V� �I Risk 10iffll9FI11Ff1[/1llAySj BUSINESS LIABILITY COVERAGE FORM 2. Applicable To Medical Expenses Coverage We will not pay expenses for "bodily injury": a. Any Insured To any insured, except "volunteer workers". b. Hired Person To a person hired to do work for or on behalf of any insured or a tenant of any insured. c. Injury On Normally Occupied Premises To a person injured on that part of premises you own or rent that the person normally occupies. d. Workers' Compensation And Similar Laws To a person, whether or not an "employee" of any insured, if benefits for the "bodily injury" are payable or must be provided under a workers' compensation or disability benefits law or a similar law. e. Athletics Activities To a person Injured while practicing, instructing or participating in any physical exercises or games, sports or athletic contests. f. Products -Completed Operations Hazard Included with the "products -completed operations hazard". g. Business Liability Exclusions Excluded under Business Liability Coverage. C. WHO IS AN INSURED 1. If you are designated in the Declarations as: a. An Individual, you and your spouse are insureds, but only with respect to the conduct of a business of which you are the sole owner. b. A partnership or joint venture, you are an insured. Your members, your partners, and their spouses are also insureds, but only with respect to the conduct of your business. c. A limited liability company, you are an insured. Your members are also insureds, but only with respect to the conduct of your business. Your managers are insureds, but only with respect to their duties as your managers. d. An organization other than a partnership, joint venture or limited liability company, you are an insured. Your "executive officers" and directors are insureds, but only with respect to their duties as your officers or directors. Your stockholders are also insureds, but only with respect to their liability as stockholders. Page 10 of 24 e. A trust, you are an insured. Your trustees are also insureds, but only with respect to their duties as trustees. 2. Each of the following is also an insured: a. Employees And Volunteer Workers Your "volunteer workers" only while performing duties related to the conduct of your business, or your "employees", other than either your "executive officers" (if you are an organization other than a partnership, joint venture or limited liability company) or your managers (if you are a limited liability company), but only for acts within the scope of their employment by you or while performing duties related to the conduct of your business. However, none of these "employees" or "volunteer workers" are insureds for: (1) "Bodily injury" or "personal and advertising injury": (a) To you, to your partners or members (if you are a partnership or joint venture), to your members (if you are a limited liability company), or to a co -"employee" while in the course of his or her employment or performing duties related to the conduct of your business, or to your other "volunteer workers" while performing duties related to the conduct of your business; (b) To the spouse, child, parent, brother or sister of that co - "employee" or that "volunteer worker" as a consequence of Paragraph (1)(a) above; (c) For which there is any obligation to share damages with or repay someone else who must pay damages because of the injury described in Paragraphs (1)(a) or (b) above; or (d) Arising out of his or her providing or failing to provide professional health care services. If you are not in the business of providing professional health care services, Paragraph (d) does not apply to any nurse, emergency medical technician or paramedic employed by you to provide such services. (2) "Property y wekMenng�rne,�toivls[on f,•`4 < REVIEWED &p PPtROVED BY: t`®� Ksk MaoAgemcnt Pok�lysS - (a) Ownec BUSINESS LIABILITY COVERAGE FORM (b) Rented to, in the care, custody or control of, or over which physical control is being exercised for any purpose by you, any of your "employees", "volunteer workers", any partner or member (if you are a partnership or joint venture), or any member (if you are a limited liability company). b. Real Estate Manager Any person (other than your "employee" or "volunteer worker"), or any organization while acting as your real estate manager. c. Temporary Custodians Of Your Property Any person or organization having proper temporary custody of your property if you die, but only: (1) With respect to liability arising out of the maintenance or use of that property; and (2) Until your legal representative has been appointed. d. Legal Representative If You Die Your legal representative if you die, but only with respect to duties as such. That representative will have all your rights and duties under this insurance. e. Unnamed Subsidiary Any subsidiary and subsidiary thereof, of yours which is a legally incorporated entity of which you own a financial interest of more than 50% of the voting stock on the effective date of this Coverage Part. The insurance afforded herein for any subsidiary not shown in the Declarations as a named insured does not apply to injury or damage with respect to which an insured under this insurance is also an insured under another policy or would be an insured under such policy but for its termination or upon the exhaustion of its limits of insurance. 3. Newly Acquired Or Formed Organization Any organization you newly acquire or form, other than a partnership, joint venture or limited liability company, and over which you maintain financial interest of more than 50% of the voting stock, will qualify as a Named Insured if there is no other similar Insurance available to that organization. However: a. Coverage under this provision is afforded only until the 180th day after you acquire or form the organization or the end of the policy period, whichever is earlier; and Form SS 00 08 04 05 b. Coverage under this provision does not apply to: (1) "Bodily injury" or "property damage" that occurred; or (2) 'Personal and advertising injury" arising out of an offense committed before you acquired or formed the organization. 4. Operator Of Mobile Equipment With respect to "mobile equipment" registered in your name under any motor vehicle registration law, any person is an insured while driving such equipment along a public highway with your permission. Any other person or organization responsible for the conduct of such person is also an insured, but only with respect to liability arising out of the operation of the equipment, and only if no other insurance of any kind is available to that person or organization for this liability. However, no person or organization is an insured with respect to: a. "Bodily injury" to a co -"employee" of the person driving the equipment; or b. 'Property damage" to property owned by, rented to, in the charge of or occupied by you or the employer of any person who is an insured under this provision. 5. Operator of Nonowned Watercraft With respect to watercraft you do not own that is less than 51 feet long and is not being used to carry persons for a charge, any person is an insured while operating such watercraft with your permission. Any other person or organization responsible for the conduct of such person is also an insured, but only with respect to liability arising out of the operation of the watercraft, and only if no other insurance of any kind is available to that person or organization for this liability. However, no person or organization is an insured with respect to: a. "Bodily injury" to a co -"employee" of the person operating the watercraft; or b. "Property damage" to property owned by, rented to, in the charge of or occupied by you or the employer of any person who is an insured under this provision. 6. Additional Insureds When Required By Written Contract, Written Agreement Or Permit The person(s) or organization(s) identified in Paragraphs a. thr insureds when yo Fisk Mmwgm IdDtvie�T y REVIEWED$E DVm 9Y: �� 'a®� RME = RiskManagt Analyst BUSINESS LIABILITY COVERAGE FORM contract, written agreement or because of a permit issued by a state or political subdivision, that such person or organization be added as an additional insured on your policy, provided the injury or damage occurs subsequent to the execution of the contract or agreement, or the issuance of the permit. A person or organization is an additional insured under this provision only for that period of time required by the contract, agreement or permit. However, no such person or organization is an additional insured under this provision if such person or organization is included as an additional insured by an endorsement issued by us and made a part of this Coverage Part, including all persons or organizations added as additional insureds under the specific additional insured coverage grants in Section F. — Optional Additional Insured Coverages. a. Vendors Any person(s) or organizations) (referred to below as vendor), but only with respect to "bodily injury" or "property damage" arising out of "your products" which are distributed or sold in the regular course of the vendor's business and only if this Coverage Part provides coverage for "bodily injury" or "property damage" included within the "products -completed operations hazard". (1) The insurance afforded to the vendor is subject to the following additional exclusions: This insurance does not apply to: (a) "Bodily injury" or "property damage" for which the vendor is obligated to pay damages by reason of the assumption of liability in a contract or agreement. This exclusion does not apply to liability for damages that the vendor would have in the absence of the contract or agreement; (b) Any express warranty unauthorized by you; (c) Any physical or chemical change in the product made intentionally by the vendor; (d) Repackaging, except when unpacked solely for the purpose of inspection, demonstration, testing, or the substitution of parts under instructions from the manufacturer, and then repackaged in the original container; Page 12 of 24 (e) Any failure to make such inspections, adjustments, tests or servicing as the vendor has agreed to make or normally undertakes to make in the usual course of business, in connection with the distribution or sale of the products; (f) Demonstration, installation, servicing or repair operations, except such operations performed at the vendor's premises in connection with the sale of the product; (g) Products which, after distribution or sale by you, have been labeled or relabeled or used as a container, part or ingredient of any other thing or substance by or for the vendor: or (h) "Bodily injury" or "property damage" arising out of the sole negligence of the vendor for its own acts or omissions or those of its employees or anyone else acting on its behalf. However, this exclusion does not apply to: (1) The exceptions contained in Subparagraphs (d) or (f); or (ii) Such inspections, adjustments, tests or servicing as the vendor has agreed to make or normally undertakes to make in the usual course of business, in connection with the distribution or sale of the products. (2) This insurance does not apply to any insured person or organization from whom you have acquired such products, or any ingredient, part or container, entering into, accompanying or containing such products. b. Lessors Of Equipment (1) Any person or organization from whom you lease equipment; but only with respect to their liability for "bodily injury", "property damage" or "personal and advertising injury" caused, in whole or in part, by your maintenance, operation or use of equipment leased to you by such person or organization. PIA 1,44"V�EDWIW REVIEWED&APPROVE) BY.' "^^® Rich Manae�entee{rt Analyst BUSINESS LIABILITY COVERAGE FORM (2) With respect to the insurance afforded to these additional insureds, this insurance does not apply to any "occurrence" which takes place after you cease to lease that equipment. c. Lessors Of Land Or Premises (1) Any person or organization from whom you lease land or premises, but only with respect to liability arising out of the ownership, maintenance or use of that part of the land or premises leased to you. (2) With respect to the insurance afforded to these additional insureds, this insurance does not apply to: (a) Any "occurrence" which takes place after you cease to lease that land or be a tenant in that premises; or (b) Structural alterations, new construction or demolition operations performed by or on behalf of such person or organization. d. Architects, Engineers Or Surveyors (1) Any architect, engineer, or surveyor, but only with respect to liability for "bodily injury", "property damage" or "personal and advertising injury" caused, in whole or in part, by your acts or omissions or the acts or omissions of those acting on your behalf: (a) In connection with your premises; or (b) In the performance of your ongoing operations performed by you or on your behalf. (2) With respect to the insurance afforded to these additional insureds, the following additional exclusion applies: This insurance does not apply to "bodily injury", "property damage" or "personal and advertising injury" arising out of the rendering of or the failure to render any professional services by or for you, including: (a) The preparing, approving, or failure to prepare or approve, maps, shop drawings, opinions, reports, surveys, field orders, change orders, designs or drawings and specifications; or (b) Supervisory, inspection, architectural or engineering activities. Form SS 00 08 04 05 e. Permits Issued By State Or Political Subdivisions (1) Any state or political subdivision, but only with respect to operations performed by you or on your behalf for which the state or political subdivision has issued a permit. (2) With respect to the insurance afforded to these additional insureds, this insurance does not apply to: (a) "Bodily injury", "property damage" or "personal and advertising injury" arising out of operations performed for the state or municipality; or (b) "Bodily injury" or "property damage" included within the "products - completed operations hazard". f. Any Other Party (1) Any other person or organization who is not an insured under Paragraphs a. through e. above, but only with respect to liability for "bodily injury", "property damage" or "personal and advertising injury" caused, in whole or in part, by your acts or omissions or the acts or omissions of those acting on your behalf: (a) In the performance of your ongoing operations; (b) In connection with your premises owned by or rented to you; or (c) In connection with "your work" and included within the "products - completed operations hazard", but only if (1) The written contract or written agreement requires you to provide such coverage to such additional insured; and (ii) This Coverage Part provides coverage for "bodily injury" or "property damage" included within the "products - completed operations hazard". (2) With respect to the insurance afforded to these additional insureds, this insurance does not apply to: "Bodily injury", "property damage" or "personal and advertising injury" arising out of the rendering of, or the failure to render, anv professional services, i 1 "s".. �& BEVIEWm&APPROVED BY: � @ :7 V' Risk Management Analyst BUSINESS LIABILITY COVERAGE FORM (a) The preparing, approving, or failure to prepare or approve, maps, shop drawings, opinions, reports, surveys, field orders, change orders, designs or drawings and specifications; or (b) Supervisory, inspection, architectural or engineering activities. The limits of insurance that apply to additional insureds are described in Section D. — Limits Oflnsurance. How this insurance applies when other insurance is available to an additional insured is described in the Other Insurance Condition in Section E. — Liability And Medical Expenses General Conditions. No person or organization is an insured with respect to the conduct of any current or past partnership, joint venture or limited liability company that is not shown as a Named Insured in the Declarations. D. LIABILITY AND MEDICAL EXPENSES LIMITS OF INSURANCE 1. The Most We Will Pay The Limits of Insurance shown in the Declarations and the rules below fix the most we will pay regardless of the number of: a. Insureds; b: Claims made or "suits" brought; or c. Persons or organizations making claims or bringing "suits". 2. Aggregate Limits The most we will pay for: a. Damages because of "bodily injury" and "property damage" included in the "products -completed operations hazard" is the Products -Completed Operations Aggregate Limit shown in the Declarations. b. Damages because of all other 'bodily injury", "property damage" or "personal and advertising injury", including medical expenses, is the General Aggregate Limit shown in the Declarations. This General Aggregate Limit applies separately to each of your 'locations" owned by or rented to you. "Location" means premises involving the same or connecting lots, or premises whose connection is interrupted only by a street, roadway or right-of-way of a railroad. Page 14 of 24 This General Aggregate limit does not apply to "property damage" to premises while rented to you or temporarily occupied by you with permission of the owner, arising out of fire, lightning or explosion. 3. Each Occurrence Limit Subject to 2.a. or 2.b above, whichever applies, the most we will pay for the sum of all damages because of all "bodily injury", "property damage" and medical expenses arising out of any one "occurrence" is the Liability and Medical Expenses Limit shown in the Declarations. The most we will pay for all medical expenses because of "bodily injury" sustained by any one person is the Medical Expenses Limit shown in the Declarations. 4. Personal And Advertising Injury Limit Subject to 2.b. above, the most we will pay for the sum of all damages because of all "personal and advertising injury" sustained by any one person or organization is the Personal and Advertising Injury Limit shown in the Declarations. 5. Damage To Premises Rented To You Limit The Damage To Premises Rented To You Limit is the most we will pay under Business Liability Coverage for damages because of "property damage" to any one premises, while rented to you, or in the case of damage by fire, lightning or explosion, while rented to you or temporarily occupied by you with permission of the owner. In the case of damage by fire, lightning or explosion, the Damage to Premises Rented To You Limit applies to all damage proximately caused by the same event, whether such damage results from fire, lightning or explosion or any combination of these. 6. How Limits Apply To Additional Insureds The most we will pay on behalf of a person or organization who is an additional insured under this Coverage Part is the lesser of: a. The limits of insurance specified in a written contract, written agreement or permit issued by a state or political subdivision; or b. The Limits of Insurance shown in the Declarations. Such amount shall be a part of and not in addition to the Limits of Insurance shown in the Declarations a w�kn�trnr�w REVIEWED&APPROVEDBY. iARl Risk Managementninalps[ BUSINESS LIABILITY COVERAGE FORM If more than one limit of insurance under this (1) Immediately send us copies of any policy and any endorsements attached thereto demands, notices, summonses or applies to any claim or "suit", the most we will pay legal papers received in connection under this policy and the endorsements is the with the claim or "suit"; single highest limit of liability of all coverages (2) Authorize us to obtain records and applicable to such claim or "suit". However, this other information; paragraph does not apply to the Medical Expenses limit set forth in Paragraph 3. above. (3) Cooperate with us in the investigation, settlement of the claim or defense The Limits of Insurance of this Coverage Part apply against the "suit"; and separately to each consecutive annual period and to (4) Assist us, upon our request, in the any remaining period of less than 12 months, starting enforcement any right against any with the beginning of the policy period shown in the Declarations, unless the policy period is extended person or organization that may be after Issuance for an additional period of less than 12 liable to the inin insured because injury months. In that case, the additional period will be or damage which this insurance deemed part of the last preceding period for purposes may also apply. of determining the Limits of Insurance. d. Obligations At The Insured's Own Cost E. LIABILITY AND MEDICAL EXPENSES No insured will, except at that insured's own GENERAL CONDITIONS cost, voluntarily make a payment, assume any obligation, or incur any expense, other 1. Bankruptcy than for first aid, without our consent. Bankruptcy or insolvency of the insured or of e. Additional Insured's Other Insurance the insured's estate will not relieve us of our If we cover a claim or "suit" under this obligations under this Coverage Part. Coverage Part that may also be covered 2. Duties In The Event Of Occurrence, by other insurance available to an Offense, Claim Or Suit additional insured, such additional insured a. Notice Of Occurrence Or Offense must submit such claim or "suit" to the You or any additional insured must see to other insurer for defense and indemnity. it that we are notified as soon as However, this provision does not apply to practicable of an "occurrence" or an the extent that you have agreed in a offense which may result in a claim. To written contract, written agreement or the extent possible, notice should include: permit that this insurance is primary and (1) How, when and where the "occurrence" non-contributory with the additional insured's own insurance. or offense took place; f. Knowledge Of An Occurrence, Offense, (2) The names and addresses of any Claim Or Suit injured persons and witnesses; and (3) The nature and location of any injury Paragraphs a.al and apply to you or to or damage arising out of the rb.e any additional insured only when such "occurrence", "occurrence" or offense. offense, claim or "suit" is known to: b. Notice Of Claim (1) You or any additional insured that is If a claim is made or "suit" is brought an individual; against any insured, you or any additional (2) Any partner, if you or an additional insured must: insured is a partnership; (1) Immediately record the specifics of the (3) Any manager, if you or an additional claim or "suit" and the date received; insured is a limited liability company; and (2) Notify us as soon as practicable. (4) Any "executive officer" or insurance manager, if you or an additional You or any additional insured must see to insured is a corporation; it that we receive a written notice of the (5) Any trustee, if you or an additional claim or "suit" as soon as practicable. insured is a trust; or c. Assistance And Cooperation Of The (6) Any elected or appointed official, if you Insured or an add You and any other involved insured must: subdivisio n tPlsk Managem Lixs dm REVIEWED&APPROVEDRY: �' Form SS 00 08 04 05 Risk ManagrmentAnaiyst BUSINESS LIABILITY COVERAGE FORM This Paragraph f. applies separately to you and any additional insured. 3. Financial Responsibility Laws a. When this policy is certified as proof of financial responsibility for the future under the provisions of any motor vehicle financial responsibility law, the insurance provided by the policy for "bodily injury" liability and "property damage" liability will comply with the provisions of the law to the extent of the coverage and limits of insurance required by that law. b. With respect to "mobile equipment" to which this insurance applies, we will provide any liability, uninsured motorists, underinsured motorists, no-fault or other coverage required by any motor vehicle law. We will provide the required limits for those coverages. 4. Legal Action Against Us No person or organization has a right under this Coverage Form: a. To join us as a party or otherwise bring us into a "suit" asking for damages from an insured; or b. To sue us on this Coverage Form unless all of its terms have been fully complied with. A person or organization may sue us to recover on an agreed settlement or on a final judgment against an insured; but we will not be liable for damages that are not payable under the terms of this insurance or that are in excess of the applicable limit of insurance. An agreed settlement means a settlement and release of liability signed by us, the insured and the claimant or the claimant's legal representative. S. Separation Of Insureds Except with respect to the Limits of Insurance, and any rights or duties specifically assigned in this policy to the first Named Insured, this insurance applies: a. As if each Named Insured were the only Named Insured; and b. Separately to each Insured against whom a claim is made or "suit" is brought. 6. Representations a. When You Accept This Policy By accepting this policy, you agree: (1) The statements in the Declarations are accurate and complete; (2) Those statements are based upon representations you made to us; and Page 16 of 24 (3) We have issued this policy in reliance upon your representations. b. Unintentional Failure To Disclose Hazards If unintentionally you should fail to disclose all hazards relating to the conduct of your business at the inception date of this Coverage Part, we shall not deny any coverage under this Coverage Part because of such failure. 7. Other Insurance If other valid and collectible insurance is available for a loss we cover under this Coverage Part, our obligations are limited as follows: a. Primary Insurance This insurance is primary except when b. below applies. If other insurance is also primary, we will share with all that other insurance by the method described in c. below. b. Excessinsurance This insurance is excess over any of the other insurance, whether primary, excess, contingent or on any other basis: (1) Your Work That is Fire, Extended Coverage, Builder's Risk, Installation Risk or similar coverage for "your work"; (2) Premises Rented To You That is fire, lightning or explosion insurance for premises rented to you or temporarily occupied by you with permission of the owner; (3) Tenant Liability That is insurance purchased by you to cover your liability as a tenant for "property damage" to premises rented to you or temporarily occupied by you with permission of the owner; (4) Aircraft, Auto Or Watercraft If the loss arises out of the maintenance or use of aircraft, "autos" or watercraft to the extent not subject to Exclusion g. of Section A. — Coverages. (5) Property Damage To Borrowed Equipment Or Use Of Elevators If the loss arises out of "property damage" to borrowed equipment or the use of elevators to the extent not subject to Coverage wake toWsu ggEVIEUJED &pAPtP.R.Ia OVBY. IF Risk Mtmz9emefrt:Mal�rs[ BUSINESS LIABILITY COVERAGE FORM (6) When You Are Added As An Additional Insured To Other Insurance That is other insurance available to you covering liability for damages arising out of the premises or operations, or products and completed operations, for which you have been added as an additional insured by that insurance; or (7) When You Add Others As An Additional Insured To This Insurance That is other insurance available to an additional insured. However, the following provisions apply to other insurance available to any person or organization who is an additional insured under this Coverage Part: (a) Primary Insurance When Required By Contract This insurance is primary if you have agreed in a written contract, written agreement or permit that this insurance be primary. If other insurance is also primary, we will share with all that other insurance by the method described in c. below. (b) Primary And Non -Contributory To Other Insurance When Required By Contract If you have agreed in a written contract, written agreement or permit that this insurance is primary and non-contributory with the additional insured's own insurance, this insurance is primary and we will not seek contribution from that other insurance. Paragraphs (a) and (b) do not apply to other insurance to which the additional insured has been added as an additional insured. When this insurance is excess, we will have no duty under this Coverage Part to defend the insured against any "suit" if any other insurer has a duty to defend the insured against that "suit". If no other insurer defends, we will undertake to do so, but we will be entitled to the insured's rights against all those other insurers. Form SS 00 08 04 05 When this insurance is excess over other insurance, we will pay only our share of the amount of the loss, if any, that exceeds the sum of: (1) The total amount that all such other insurance would pay for the loss in the absence of this insurance; and (2) The total of all deductible and self - insured amounts under all that other insurance. We will share the remaining loss, if any, with any other insurance that is not described in this Excess Insurance provision and was not bought specifically to apply in excess of the Limits of Insurance shown in the Declarations of this Coverage Part. c. Method Of Sharing If all the other insurance permits contribution by equal shares, we will follow this method also. Under this approach, each insurer contributes equal amounts until it has paid Its applicable limit of insurance or none of the loss remains, whichever comes first. If any of the other insurance does not permit contribution by equal shares, we will contribute by limits. Under this method, each insurer's share is based on the ratio of its applicable limit of insurance to the total applicable limits of insurance of all insurers. 8. Transfer Of Rights Of Recovery Against Others To Us a. Transfer Of Rights Of Recovery If the insured has rights to recover all or part of any payment, including Supplementary Payments, we have made under this Coverage Part, those rights are transferred to us. The insured must do nothing after loss to impair them. At our request, the insured will bring "suit" or transfer those rights to us and help us enforce them. This condition does not apply to Medical Expenses Coverage. b. Waiver Of Rights Of Recovery (Waiver Of Subrogation) If the insured has waived any rights of recovery against any person or organization for all or part of any payment, including Supplementary Payments, we have made under this Coverage Part, we also waive that right, provided the insured waived their rights of recovery against such person o"- '- - -- ✓� "�$ REVIEWED&APPROVED BY. �+ Risk Management Analyst agreement or prior to the inj BUSINESS LIABILITY COVERAGE FORM F. OPTIONAL ADDITIONAL INSURED COVERAGES If listed or shown as applicable in the Declarations, one or more of the following Optional Additional Insured Coverages also apply. When any of these Optional Additional Insured Coverages apply, Paragraph 6. (Additional Insureds When Required by Written Contract, Written Agreement or Permit) of Section C., Who Is An Insured, does not apply to the person or organization shown in the Declarations. These coverages are subject to the terms and conditions applicable to Business Liability Coverage in this policy, except as provided below: 1. Additional Insured - Designated Person Or Organization WHO IS AN INSURED under Section C. is amended to include as an additional insured the person(s) or organization(s) shown in the Declarations, but only with respect to liability for "bodily Injury", "property damage" or "personal and advertising injury" caused, in whole or in part, by your acts or omissions or the acts or omissions of those acting on your behalf: a. In the performance of your ongoing operations; or b. In connection with your premises owned by or rented to you. 2. Additional Insured - Managers Or Lessors Of Premises a. WHO IS AN INSURED under Section C. is amended to include as an additional insured the person(s) or organization(s) shown in the Declarations as an Additional Insured - Designated Person Or Organization; but only with respect to liability arising out of the ownership, maintenance or use of that part of the premises leased to you and shown in the Declarations. b. With respect to the insurance afforded to these additional insureds, the following additional exclusions apply: This insurance does not apply to: (1) Any 'occurrence" which takes place after you cease to be a tenant in that premises; or (2) Structural alterations, new construction or demolition operations performed by or on behalf of such person or organization. Page 18 of 24 3. Additional Insured - Grantor Of Franchise WHO IS AN INSURED under Section C. is amended to include as an additional insured the person(s) or organization(s) shown in the Declarations as an Additional Insured - Grantor Of Franchise, but only with respect to their liability as grantor of franchise to you. 4. Additional Insured - Lessor Of Leased Equipment a. WHO IS AN INSURED under Section C. is amended to include as an additional insured the person(s) or organization(s) shown in the Declarations as an Additional Insured — Lessor of Leased Equipment, but only with respect to liability for "bodily injury", "property damage" or "personal and advertising injury" caused, in whole or in part, by your maintenance, operation or use of equipment leased to you by such person(s) or organization(s). b. With respect to the insurance afforded to these additional insureds, this insurance does not apply to any "occurrence" which takes place after you cease to lease that equipment. 5. Additional Insured - Owners Or Other Interests From Whom Land Has Been Leased a. WHO IS AN INSURED under Section C. is amended to include as an additional insured the person(s) or organization(s) shown in the Declarations as an Additional Insured — Owners Or Other Interests From Whom Land Has Been Leased, but only with respect to liability arising out of the ownership, maintenance or use of that part of the land leased to you and shown in the Declarations. b. With respect to the insurance afforded to these additional insureds, the following additional exclusions apply: This insurance does not apply to: (1) Any "occurrence" that takes place after you cease to lease that land; or (2) Structural alterations, new construction or demolition operations performed by or on behalf of such person or organization. 6. Additional Insured - State Or Political Subdivision — Permits a. WHO IS AN INSURED under Section C. is amended to include as an additional insured the s shown in the uplj l�N' Rlek ManagnnrntD[vlstml REVIEWED&ArrRova]er: l r4mew P. valtoa Risk Management Analyst BUSINESS LIABILITY COVERAGE FORM Insured - State Or Political Subdivision - Permits, but only with respect to operations performed by you or on your behalf for which the state or political subdivision has issued a permit. b. With respect to the insurance afforded to these additional insureds, the following additional exclusions apply: This insurance does not apply to: (1) "Bodily injury", "property damage" or "personal and advertising injury" arising out of operations performed for the state or municipality; or (2) "Bodily injury" or "property damage" included in the "product -completed operations" hazard. 7. Additional Insured -Vendors a. WHO IS AN INSURED under Section C. is amended to include as an additional insured the person(s) or organization(s) (referred to below as vendor) shown in the Declarations as an Additional Insured - Vendor, but only with respect to "bodily injury" or "property damage" arising out of "your products" which are distributed or sold in the regular course of the vendor's business and only if this Coverage Part provides coverage for "bodily Injury" or "property damage" included within the "products -completed operations hazard". b. The insurance afforded to the vendor is subject to the following additional exclusions: (1) This insurance does not apply to: (a) "Bodily injury" or "property damage" for which the vendor is obligated to pay damages by reason of the assumption of liability in a contract or agreement. This exclusion does not apply to liability for damages that the vendor would have in the absence of the contract or agreement; (b) Any express warranty unauthorized by you; (c) Any physical or chemical change in the product made intentionally by the vendor; (d) Repackaging, unless unpacked solely for the purpose of inspection, demonstration, testing, or the substitution of parts under instructions from the manufacturer, and then repackaged in the original container; Form SS 00 08 04 05 (a) Any failure to make such inspections, adjustments, tests or servicing as the vendor has agreed to make or normally undertakes to make in the usual course of business, in connection with the distribution or sale of the products; (f) Demonstration, installation, servicing or repair operations, except such operations performed at the vendor's premises in connection with the sale of the product; (g) Products which, after distribution or sale by you, have been labeled or relabeled or used as a container, part or ingredient of any other thing or substance by or for the vendor; or (h) "Bodily injury" or "property damage" arising out of the sole negligence of the vendor for its own acts or omissions or those of its employees or anyone else acting on its behalf. However, this exclusion does not apply to: (t) The exceptions contained in Subparagraphs (d) or (f); or (ii) Such inspections, adjustments, tests or servicing as the vendor has agreed to make or normally undertakes to make in the usual course of business, in connection with the distribution or sale of the products. (2) This insurance does not apply to any insured person or organization from whom you have acquired such products, or any ingredient, part or container, entering into, accompanying or containing such products. 8. Additional Insured- Controlling Interest WHO IS AN INSURED under Section C. is amended to include as an additional insured the person(s) or organization(s) shown in the Declarations as an Additional Insured - Controlling Interest, but only with respect to their liability arising out of: a. Their financial control of you; or b. Premises they own, maintain or control while you lease or occupy these premises. Rrek henerrt Dtvislan IiEVIf,W1 &APPROVO)BV: ^' 9 \f 41A +®I�L'J, ---� MAN Analyst BUSINESS LIABILITY COVERAGE FORM This insurance does not apply to structural alterations, new construction and demolition operations performed by or for that person or organization. 9. Additional Insured — Owners, Lessees Or Contractors — Scheduled Person Or Organization a. WHO IS AN INSURED under Section C. is amended to include as an additional insured the person(s) or organization(s) shown in the Declarations as an Additional Insured — Owner, Lessees Or Contractors, but only with respect to liability for "bodily injury", "property damage" or "personal and advertising injury" caused, in whole or in part, by your acts or omissions or the acts or omissions of those acting on your behalf: (1) In the performance of your ongoing operations for the additional insured(s); or (2) In connection with "your work" performed for that additional insured and included within the "products - completed operations hazard", but only if this Coverage Part provides coverage for "bodily injury" or "property damage" included within the "products -completed operations hazard". b. With respect to the insurance afforded to these additional insureds, this insurance does not apply to "bodily injury", "property damage" or "personal an advertising injury" arising out of the rendering of, or the failure to render, any professional architectural, engineering or surveying services, including: (1) The preparing, approving, or failure to prepare or approve, maps, shop drawings, opinions, reports, surveys, field orders, change orders, designs or drawings and specifications; or (2) Supervisory, inspection, architectural or engineering activities. 10. Additional Insured — Co -Owner Of Insured Premises WHO IS AN INSURED under Section C. is amended to include as an additional insured the person(s) or Organization(s) shown in the Declarations as an Additional Insured — Go - Owner Of Insured Premises, but only with respect to their liability as co-owner of the premises shown in the Declarations. Page 20 of 24 The limits of insurance that apply to additional insureds are described in Section D. — Limits Of Insurance. How this insurance applies when other insurance is available to an additional insured is described in the Other Insurance Condition in Section E. — Liability And Medical Expenses General Conditions. G. LIABILITY AND MEDICAL EXPENSES DEFINITIONS 1. "Advertisement" means the widespread public dissemination of information or images that has the purpose of inducing the sale of goods, products or services through: a. (1) Radio; (2) Television; (3) Billboard; (4) Magazine; (5) Newspaper; b. The Internet, but only that part of a web site that is about goods, products or services for the purposes of inducing the sale of goods, products or services; or c. Any other publication that is given widespread public distribution. However, "advertisement" does not include: a. The design, printed material, information or images contained in, on or upon the packaging or labeling of any goods or products; or b. An interactive conversation between or among persons through a computer network. 2. "Advertising idea" means any idea for an "advertisement". 3. "Asbestos hazard" means an exposure or threat of exposure to the actual or alleged properties of asbestos and includes the mere presence of asbestos in any form. 4. "Auto" means a land motor vehicle, trailer or semi -trailer designed for travel on public roads, including any attached machinery or equipment. But "auto" does not include "mobile equipment". 5. "Bodily injury" means physical: a. Injury; b. Sickness; or C. Disease sustained by a person and, if arising out of the above, mental anguish or death at any time. 6. "Coverage territory � Riak A4anagnncrrt4(tielon 8I` ji �BEVIEWED&APPROVED BY: Lk f. Risk Management Analyst BUSINESS LIABILITY COVERAGE FORM a. The United States of America (including its territories and possessions), Puerto Rico and Canada; b. International waters or airspace, but only if the injury or damage occurs in the course of travel or transportation between any places included in a. above; c. All other parts of the world if the injury or damage arises out of: (1) Goods or products made or sold by you in the territory described in a. above; (2) The activities of a person whose home is in the territory described in a. above, but is away for a short time on your business; or (3) "Personal and advertising injury" offenses that take place through the Internet or similar electronic means of communication provided the insured's responsibility to pay damages is determined in the United States of America (including its territories and possessions), Puerto Rico or Canada, in a "suit" on the merits according to the substantive law in such territory, or in a settlement we agree to. 7. "Electronic data" means information, facts or programs: a. Stored as or on; b. Created or used on; or c. Transmitted to or from computer software, including systems and applications software, hard or floppy disks, CD-ROMS, tapes, drives, cells, data processing devices or any other media which are used with electronically controlled equipment. 8. "Employee" includes a "leased worker". "Employee" does not include a "temporary worker". 9. "Executive officer" means a person holding any of the officer positions created by your charter, constitution, by-laws or any other similar governing document. 10. "Hostile fire" means one which becomes uncontrollable or breaks out from where it was intended to be. 11. "Impaired property" means tangible property, other than "your product" or "your work", that cannot be used or is less useful because: a. It incorporates "your product" or "your work" that is known or thought to be defective, deficient, inadequate or dangerous; or Form SS 00 08 04 05 b. You have failed to fulfill the terms of a contract or agreement; if such property can be restored to use by: a. The repair, replacement, adjustment or removal of "your product" or "your work"; or b. Your fulfilling the terms of the contract or agreement. 12. "Insured contract" means: a. A contract for a lease of premises. However, that portion of the contract for a lease of premises that indemnifies any person or organization for damage by fire, lightning or explosion to premises while rented to you or temporarily occupied by you with permission of the owner is subject to the Damage To Premises Rented To You limit described in Section D. — Liability and Medical Expenses Limits of Insurance. b. A sidetrack agreement; c. Any easement or license agreement, including an easement or license agreement in connection with construction or demolition operations on or within 50 feet of a railroad; d. Any obligation, as required by ordinance, to indemnify a municipality, except in connection with work for a municipality; e. An elevator maintenance agreement; or f. That part of any other contract or agreement pertaining to your business (including an indemnification of a municipality in connection with work performed for a municipality) under which you assume the tort liability of another party to pay for "bodily injury" or "property damage" to a third person or organization, provided the "bodily injury" or "property damage" is caused, in whole or in part, by you or by those acting on your behalf. Tort liability means a liability that would be imposed by law in the absence of any contract or agreement. Paragraph f. includes that part of any contract or agreement that indemnifies a railroad for "bodily injury" or "property damage" arising out of construction or demolition operations within 50 feet of any railroad property and affecting any railroad bridge or trestle, tracks, road -beds, tunnel, underpass or crossing. However, Par that part of an Rick ManagnnentDNisimt REVIEWED&APPRovEOBy. t( `7 R, V` �i [cslc Management Analyst BUSINESS LIABILITY COVERAGE FORM (1) That indemnifies an architect, engineer or surveyor for injury or damage arising out of: (a) Preparing, approving or failing to prepare or approve maps, shop drawings, opinions, reports, surveys, field orders, change orders, designs or drawings and specifications; or (b) Giving directions or instructions, or failing to give them, if that is the primary cause of the injury or damage; or (2) Under which the insured, if an architect, engineer or surveyor, assumes liability for an injury or damage arising out of the insured's rendering or failure to render professional services, including those listed in (1) above and supervisory, inspection, architectural or engineering activities. 13. "Leased worker" means a person leased to you by a labor leasing firm under an agreement between you and the labor leasing firm, to perform duties related to the conduct of your business. "Leased worker" does not include a "temporary worker". 14. "Loading or unloading" means the handling of property: a. After it is moved from the place where it is accepted for movement into or onto an aircraft, watercraft or "auto"; b. While it is in or on an aircraft, watercraft or "auto": or c. While it is being moved from an aircraft, watercraft or "auto" to the place where it is finally delivered; but "loading or unloading" does not include the movement of property by means of a mechanical device, other than a hand truck, that is not attached to the aircraft, watercraft or "auto". 15. "Mobile equipment" means any of the following types of land vehicles, including any attached machinery or equipment: a. Bulldozers, farm machinery, forklifts and other vehicles designed for use principally off public roads; b. Vehicles maintained for use solely on or next to premises you own or rent; c. Vehicles that travel on crawler treads; d. Vehicles, whether self-propelled or not, on which are permanently mounted: Page 22 of 24 (1) Power cranes, shovels, loaders, diggers or drills; or (2) Road construction or resurfacing equipment such as graders, scrapers or rollers; e. Vehicles not described in a., b., c., or d. above that are not self-propelled and are maintained primarily to provide mobility to permanently attached equipment of the following types: (1) Air compressors, pumps and generators, including spraying, welding, building cleaning, geophysical exploration, lighting and well servicing equipment; or (2) Cherry pickers and similar devices used to raise or lower workers; f. Vehicles not described in a., b., c., or d. above maintained primarily for purposes other than the transportation of persons or cargo. However, self-propelled vehicles with the following types of permanently attached equipment are not "mobile equipment" but will be considered "autos": (1) Equipment, of at least 1,000 pounds gross vehicle weight, designed primarily for: (a) Snow removal; (b) Road maintenance, but not construction or resurfacing; or (c) Street cleaning; (2) Cherry pickers and similar devices mounted on automobile or truck chassis and used to ralse or lower workers; and (3) Air compressors, pumps and generators, including spraying, welding, building cleaning, geophysical exploration, lighting and well servicing equipment. 16. "Occurrence" means an accident, including continuous or repeated exposure to substantially the same general harmful conditions. 17. "Personal and advertising injury" means injury, including consequential "bodily injury", arising out of one or more of the following offenses: a. False arrest, detention or imprisonment; b. Malicious prosecution; „� .., Wek.ManagtsneaxlDhdefon `. ", REVIEY/m & Apmovm Sr � RL<k Management Flnalyst BUSINESS LIABILITY COVERAGE FORM c. The wrongful eviction from, wrongful entry into, or invasion of the right of private occupancy of a room, dwelling or premises that the person occupies, committed by or on behalf of its owner, landlord or lessor; d. Oral, written or electronic publication of material that slanders or libels a person or organization or disparages a person's or organization's goods, products or services; e. Oral, written or electronic publication of material that violates a person's right of privacy; f. Copying, in your "advertisement", a person's or organization's "advertising idea" or style of "advertisement"; g. Infringement of copyright, slogan, or title of any literary or artistic work, in your "advertisement"; or h. Discrimination or humiliation that results in injury to the feelings or reputation of a natural person. 18. "Pollutants" means any solid, liquid, gaseous or thermal irritant or contaminant, including smoke, vapor, soot, fumes, acids, alkalis, chemicals and waste. Waste includes materials to be recycled, reconditioned or reclaimed. 19. "Products -completed operations hazard"; a. Includes all "bodily injury" and "property damage" occurring away from premises you own or rent and arising out of "your product" or "your work" except: (1) Products that are still in your physical possession; or (2) Work that has not yet been completed or abandoned. However, "your work" will be deemed to be completed at the earliest of the following times: (a) When all of the work called for in your contract has been completed. (b) When all of the work to be done at the job site has been completed if your contract calls for work at more than one job site. (c) When that part of the work done at a job site has been put to its intended use by any person or organization other than another contractor or subcontractor working on the same project, Form SS 00 08 04 05 Work that may need service, maintenance, correction, repair or replacement, but which is otherwise complete, will be treated as completed. The "bodily injury" or "property damage" must occur away from premises you own or rent, unless your business includes the selling, handling or distribution of "your product" for consumption on premises you own or rent. b. Does not include "bodily injury" or "property damage" arising out of: (1) The transportation of property, unless the injury or damage arises out of a condition in or on a vehicle not owned or operated by you, and that condition was created by the "loading or unloading" of that vehicle by any insured; or (2) The existence of tools, uninstalled equipment or abandoned or unused materials. 20. "Property damage" means: a. Physical injury to tangible property, including all resulting loss of use of that property. All such loss of use shall be deemed to occur at the time of the physical injury that caused it; or b. Loss of use of tangible property that is not physically injured. All such loss of use shall be deemed to occur at the time of "occurrence" that caused it. As used in this definition, "electronic data" is not tangible property. 21. "Suit" means a civil proceeding in which damages because of "bodily injury", "property damage" or "personal and advertising injury" to which this insurance applies are alleged. "Suit" includes: a. An arbitration proceeding in which such damages are claimed and to which the insured must submit or does submit with our consent; or b. Any other alternative dispute resolution proceeding in which such damages are claimed and to which the insured submits with our consent. 22. "Temporary worker" means a person who is furnished to you to substitute for a permanent "employee" on leave or to meet seasonal or short-term workload conditions. 23. "Volunteer worker" means a Derson who- a. Is not your "err y � WakManag�vxenEDhdsfml REVIEWED&APPROVED BY: RLik Management Analyst BUSINESS LIABILITY COVERAGE FORM b. Donates his or her work; c. Acts at the direction of and within the scope of duties determined by you; and d. Is not paid a fee, salary or other compensation by you or anyone else for their work performed for you. 24. "Your product": a. Means: (1) Any goods or products, other than real property, manufactured, sold, handled, distributed or disposed of by: (a) You; (b) Others trading under your name; or (c) A person or organization whose business or assets you have acquired; and (2) Containers (other than vehicles), materials, parts or equipment furnished in connection with such goods or products. b. Includes: (1) Warranties or representations made at any time with respect to the fitness, quality, durability, performance or use of "your product"; and Page 24 of 24 (2) The providing of or failure to provide warnings or instructions. c. Does not include vending machines or other property rented to or located for the use of others but not sold. 25. "Your work": a. Means: (1) Work or operations performed by you or on your behalf; and (2) Materials, parts or equipment furnished in connection with such work or operations. b. Includes: (1) Warranties or representations made at any time with respect to the fitness, quality, durability, performance or use of "your work"; and (2) The providing of or failure to provide warnings or instructions. s wakNmwgrn,errtDiwsun, '. ��gg o REVIEYJFD G MPROVED 8.1. <Y ICY @ Risk Managerrcrt Analys{ THIS ENDORSEMENT CHANGES THE POLICY. PLEASE READ IT CAREFULLY. NOTICE OF CANCELLATION TO CERTIFICATE HOLDER(S) This policy is subject to the following additional Conditions: A. If this policy is cancelled by the Company, other than for non-payment of premium, notice of such cancellation will be provided at least thirty (30) days in advance of the cancellation effective date to the certificate holder(s) with mailing addresses on file with the agent of record or the Company. B. If this policy is cancelled by the company for non-payment of premium, or by the insured, notice of such cancellation will be provided within ten (10) days of the cancellation effective date to the certificate holder(s) with mailing addresses on file with the agent of record or the Company. If notice is mailed, proof of mailing to the last known mailing address of the certificate holder(s) on file with the agent of record or the Company will be sufficient proof of notice. Any notification rights provided by this endorsement apply only to active certificate holder(s) who were issued a certificate of insurance applicable to this policy's term. Failure to provide such notice to the certificate holder(s) will not amend or extend the date the cancellation becomes effective, nor will it negate cancellation of the policy. Failure to send notice shall impose no liability of any kind upon the Company or its agents or representatives. Form SS 12 23 06 11 © 2011, The Hartford Dean A .d .1 s� R1ak ManagemartDlvislon R `P RFV1E*ED&APPRoJm BY: Risk Management Analyst